FaultScore

FaultScore report

2008 Lincoln MKZ problems

Owners have filed 328 complaints about the 2008 Lincoln MKZ with NHTSA between 2009 and 2024. The largest single group is the airbags. Across this model's run it ranks 5 of 13 worst.

D

FaultScore 66/100

Higher is worse. Measured against the other years of the Lincoln MKZ.

How this is worked out

The numbers

328

Complaints

20

Crashes reported

0

Fires reported

4

Injuries reported

80,000 mi

Median mileage at failure

Half of reported failures happened before this

14%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 38 vs 50 Early failure 24 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Lincoln MKZ. 50 means typical for this model; 100 means roughly double.
Severity — 38
7.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 24
14% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2008 compares with every other Lincoln MKZ

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2008 Lincoln MKZ

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 167 50.9%

3 crashes, 0 fires · median 70,000 mi

Brakes 78 23.8%

11 crashes, 0 fires · median 94,608 mi

Wheels 32 9.8%

Median failure at 43,000 miles

Electrical System 8 2.4%

Median failure at 70,098 miles

Other & Unspecified 6 1.8%

Median failure at 47,000 miles

Body & Structure 6 1.8%

1 crashes, 0 fires · median 78,000 mi

Transmission & Drivetrain 6 1.8%

Median failure at 100,622 miles

Engine & Cooling 6 1.8%

2 crashes, 0 fires · median 130,208 mi

Acceleration & Cruise Control 5 1.5%

1 crashes, 0 fires · median 100,000 mi

Tires 3 0.9%

Median failure at 43,000 miles

Lights 3 0.9%

Median failure at 132,000 miles

Doors, Latches & Locks 1 0.3%

Median failure at 78,000 miles

Stability & Traction Control 1 0.3%
Seats 1 0.3%

Median failure at 189,000 miles

Seat Belts 1 0.3%

1 crashes, 0 fires · median 144,000 mi

Windows, Mirrors & Wipers 1 0.3%

Median failure at 14,000 miles

Fuel & Propulsion 1 0.3%

Median failure at 175,299 miles

Suspension 1 0.3%

1 crashes, 0 fires

Steering 1 0.3%

Median failure at 100,700 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 0.7%
1,000 – 9,999 miles 2 1.3%
10,000 – 24,999 miles 13 8.7%
25,000 – 49,999 miles 26 17.4%
50,000 – 74,999 miles 21 14.1%
75,000 – 99,999 miles 30 20.1%
100,000 – 149,999 miles 41 27.5%
150,000+ miles 15 10.1%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2008 Lincoln MKZ 4-DR. w/SAB (Later Release)
9.2% risk
2008 Lincoln MKZ 4-DR. w/SAB (Early Release)
9.2% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2009 peak 22 Jul 2024

NHTSA investigations into the 2008 Lincoln MKZ

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA18002 Opened 18 Apr 2018 Closed 15 Jan 2021 SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

Extended Braking Distance

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-002 to investigate reports of braking concerns in model year (MY) 2006-12 Ford Fusion and Lincoln MKZ, and MY 2006-11 Mercury Milan vehicles manufactured with Continental Automotive System?s ABS hydraulic control units (HCUs). Complainants report that after an ABS braking event (initiated by slippery or uneven surfaces) the brake pedal moved towards the floor and the vehicle stopping distance increased beyond driver expectations.Inside the HCU are four hydraulic normally closed (NC) valves with zin...

EA12009 Opened 12 Dec 2012 Closed 12 Jun 2014 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Floor mat interference with accelerator

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated c...

PE10019 Opened 28 May 2010 Closed 11 Jan 2013 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Accel Pedal Interference - Acc Floormat

Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (MY) 2010 vehicles. Analysis of complaints received by ODI and Ford show elevated rates of pedal entrapment incidents in MY 2008 through early 2010 production vehicles. Incidents typically occur following hard pedal applications to pass slower traffic or when merging into faster traffic. Drivers allege continued high engine power after releasing the a...

PE08060 Opened 14 Oct 2008 Closed 9 Apr 2009 TIRES:VALVE

TIRE VALVE CRACKING

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BO...

Recalls on the 2008 Lincoln MKZ

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021077 8,811 units in Canada

Airbag

Issue: This recall is for certain vehicles that had the driver-front and/or passenger-front airbag inflator replaced after a collision or theft. An obsolete airbag may have been installed. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: The company will notify owners by mail and instruct you to take your vehicle to a Ford dealer to inspect the driver and/or passenger airbag inflator or module and replace it, if necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2021029 274,737 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Ford will notify owners by mail. The corrective actions for this recall are under development. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2019665 54,292 units in Canada

Brakes

Issue: On certain cars, a problem with the hydraulic control unit for the anti-lock brake system (ABS) could cause increased brake pedal travel. Safety Risk: Increased brake pedal travel could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to inspect the ABS module assembly. The system will be flushed with DOT 4 brake fluid, and if necessary, the hydraulic control unit will be replaced. Dealers will also replace the DOT 3 reservoir cap with a new DOT 4 cap.

Recall 2019005 300,898 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.

Recall 2017024 155,793 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, metal fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Depending on the model, dealers will either replace the passenger frontal airbag inflator or airbag assembly. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional note: This recall is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.

Recall 2016347 5,867 units in Canada

Airbag

Ford Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata airbags. Ford will replace the driver or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in the states of New Jersey, Delaware, District of Columbia, Maryland, Pennsylvania, Ohio, Indiana, Illinois, Virginia, West Virginia, Kentucky, Missouri, Nebraska, Kansas, Oklahoma, Arkansas, Tennessee, North Carolina, Nevada, Arizona, New Mexico, California, Texas, Louisiana, Mississippi, Alabama, Georgia, South Carolina, Florida, Hawaii, Puerto Rico or the U.S. Virgin Islands should contact a Ford dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Program is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.

Recall 2014195 2,810 units in Canada

Accessories

A safety defect may exist in Ford aftermarket all-weather floor mats sold as accessories or service replacement parts for 2006-2011 Ford Fusion, Lincoln Zephyr, and Lincoln MKZ vehicles. The floor mats are secured by a single retention device, which could allow the driver's floor mat to move out of position and interfere with the accelerator pedal.  If this occurs, the accelerator pedal could fail to return to idle.  This could result in a crash causing injury and/or property damage.  Correction: Dealers will replace Ford aftermarket all-weather floor mats with an updated design having two retention devices.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 122,416 miles Lancaster, SC Crash

AIR BAGS

The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle overheated, and smoke was coming inside the cabin through the A/C vents. The contact was able to veer to the side of the road to inspect the vehicle and noticed that coolant was leaking onto the ground. The vehicle was towed to the dealer where the thermostat was replaced; however, the failure reoccurred on four other occasions. The vehicle was taken to the dealer who refilled the coolant in the vehicle. The vehicle was not diagnosed or repaired. Additionally, the contact stated that on 5 separate occasions while driving, the brake pedal was depressed but the vehicle hesitated to respond, causing his vehicle to rear-end his wife’s vehicle. There were no injuries sustained. Additionally, the contact stated that the vehicle would shudder while depressing the brake pedal. The contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact also stated that the air bag warning light was illuminated. The contact associated the failure with NHTSA Campaign Numbers: 21V158000 (Air Bags), 17V024000 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416

NHTSA complaint #11491847 — an unverified report by a vehicle owner.

at 122,416 miles Lancaster, SC Crash

ENGINE AND ENGINE COOLING

The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle overheated, and smoke was coming inside the cabin through the A/C vents. The contact was able to veer to the side of the road to inspect the vehicle and noticed that coolant was leaking onto the ground. The vehicle was towed to the dealer where the thermostat was replaced; however, the failure reoccurred on four other occasions. The vehicle was taken to the dealer who refilled the coolant in the vehicle. The vehicle was not diagnosed or repaired. Additionally, the contact stated that on 5 separate occasions while driving, the brake pedal was depressed but the vehicle hesitated to respond, causing his vehicle to rear-end his wife’s vehicle. There were no injuries sustained. Additionally, the contact stated that the vehicle would shudder while depressing the brake pedal. The contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact also stated that the air bag warning light was illuminated. The contact associated the failure with NHTSA Campaign Numbers: 21V158000 (Air Bags), 17V024000 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416

NHTSA complaint #11491847 — an unverified report by a vehicle owner.

at 122,416 miles Lancaster, SC Crash

SERVICE BRAKES, HYDRAULIC

The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle overheated, and smoke was coming inside the cabin through the A/C vents. The contact was able to veer to the side of the road to inspect the vehicle and noticed that coolant was leaking onto the ground. The vehicle was towed to the dealer where the thermostat was replaced; however, the failure reoccurred on four other occasions. The vehicle was taken to the dealer who refilled the coolant in the vehicle. The vehicle was not diagnosed or repaired. Additionally, the contact stated that on 5 separate occasions while driving, the brake pedal was depressed but the vehicle hesitated to respond, causing his vehicle to rear-end his wife’s vehicle. There were no injuries sustained. Additionally, the contact stated that the vehicle would shudder while depressing the brake pedal. The contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact also stated that the air bag warning light was illuminated. The contact associated the failure with NHTSA Campaign Numbers: 21V158000 (Air Bags), 17V024000 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416

NHTSA complaint #11491847 — an unverified report by a vehicle owner.

at 98,000 miles Bethel Park, PA Crash

SERVICE BRAKES

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA RECALL NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT UPON CONTACTING THE LOCAL DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT HE WAS INFORMED THAT THE REMEDY PARTS WOULD NOT BE AVAILABLE UNTIL LATE FIRST QUARTER OF 2021. THE CONTACT ALSO ATTEMPTED TO CONTACT THE MANUFACTURER HOWEVER, UPON ENTERING THE MANUFACTURER RECALL NUMBER: 19S54 HE WAS UNABLE TO CONNECT TO A REPRESENTATIVE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING SHE DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY AND TRAVELLED TO THE FLOOR, CAUSING THE VEHICLE TO CRASH INTO A BUILDING. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN AUTO BODY FACILITY FOR REPAIRS. THE CONTACT ALSO STATE THAT HE HAS DRIVEN THE VEHICLE AND WHEN THE BRAKE PEDAL WAS DEPRESSED IT FAILS TO STOP THE VEHICLE IMMEDIATELY. THE CONTACT STATED THAT THE BRAKE FAILURE HAS OCCURRED ON MANY OCCASIONS AS THE VEHICLE WAS NOT SAFE TO DRIVE AND HAS BEEN PARKED AT HIS RESIDENCE. THE MANUFACTURER NOR DEALER WAS MADE AWARE OF THE BRAKE FAILURE DUE TO THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11365890 — an unverified report by a vehicle owner.

at 138,000 miles Georgetown, IN Crash

STRUCTURE:BODY

OUR VEHICLE IS SUBJECT TO NHTSA RECALL 19V-904. IN 2020, LINCOLN STOPPED REPAIRING VEHICLES SUBJECT TO THIS RECALL. UNFORTUNATELY, MY VEHICLE IS SUFFERING FROM THIS BRAKE PROBLEM AND I HAVE LOST USE OF MY BRAKES ON SEVERAL OCCASIONS. ON JUNE 26, 2020, MY BRAKES FAILED RESULTING IN A PROPERTY DAMAGE ACCIDENT. AFTER BODY DAMAGE REPAIR, MY BRAKES HAVE AGAIN FAILED. THE LOCAL FORD DEALERSHIP FINALLY AGREED TO EXAMINE THE VEHICLE AND FOUND THAT THE BRAKE FAILURE WAS RELATED TO THE RECALL. NEVERTHELESS, IN ADDITION TO THE THOUSANDS PAID TO REPAIR MINE AND THE OTHER PARTY'S VEHICLE'S DAMAGE, I'VE HAD TO PAY THE LOCAL FORD DEALERSHIP $1093.80 TO FIX THE CAR. THE BRAKE FAILURE IS DANGEROUS AND POTENTIALLY DEADLY. LINCOLN'S DELAY IN REMEDYING THE ISSUE IS THE DIRECT CAUSE OF MY CAR ACCIDENT.

NHTSA complaint #11362099 — an unverified report by a vehicle owner.

at 138,000 miles Georgetown, IN Crash

ENGINE

OUR VEHICLE IS SUBJECT TO NHTSA RECALL 19V-904. IN 2020, LINCOLN STOPPED REPAIRING VEHICLES SUBJECT TO THIS RECALL. UNFORTUNATELY, MY VEHICLE IS SUFFERING FROM THIS BRAKE PROBLEM AND I HAVE LOST USE OF MY BRAKES ON SEVERAL OCCASIONS. ON JUNE 26, 2020, MY BRAKES FAILED RESULTING IN A PROPERTY DAMAGE ACCIDENT. AFTER BODY DAMAGE REPAIR, MY BRAKES HAVE AGAIN FAILED. THE LOCAL FORD DEALERSHIP FINALLY AGREED TO EXAMINE THE VEHICLE AND FOUND THAT THE BRAKE FAILURE WAS RELATED TO THE RECALL. NEVERTHELESS, IN ADDITION TO THE THOUSANDS PAID TO REPAIR MINE AND THE OTHER PARTY'S VEHICLE'S DAMAGE, I'VE HAD TO PAY THE LOCAL FORD DEALERSHIP $1093.80 TO FIX THE CAR. THE BRAKE FAILURE IS DANGEROUS AND POTENTIALLY DEADLY. LINCOLN'S DELAY IN REMEDYING THE ISSUE IS THE DIRECT CAUSE OF MY CAR ACCIDENT.

NHTSA complaint #11362099 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Fort Pierce, FL

SERVICE BRAKES

Have tried to schedule an appointment with my local Lincoln dealer to have the recall on my car fixed but they told at this time they have no way to fix it.

NHTSA complaint #11599550 — an unverified report by a vehicle owner.

Happy Valley, OR

STRUCTURE:BODY

2008 Lincoln MKZ AWD. Driver's door won't open from inside. Multiple Online mentions of this dangerous problem. Can't get out of vehicle in case of emergency.

NHTSA complaint #11598295 — an unverified report by a vehicle owner.

Fayetteville, NC

AIR BAGS

Bought vehicle from owner 02/2023. Check brake system light came on a few months after, breaks started to skip and making a sound. Took it in to Ford dealership and they showed 2 recalls but never said it would be fixed.

NHTSA complaint #11549234 — an unverified report by a vehicle owner.

Fayetteville, NC

SERVICE BRAKES

Bought vehicle from owner 02/2023. Check brake system light came on a few months after, breaks started to skip and making a sound. Took it in to Ford dealership and they showed 2 recalls but never said it would be fixed.

NHTSA complaint #11549234 — an unverified report by a vehicle owner.

Wilmington, MA

POWER TRAIN

Vehicle is AWD, part is Transfer Case/Power Transfer Unit. Many issues from customers online and what was marketed as a lifetime part was changed to maintenance at 30,000 miles since the amount of gear oil is minuscule and the heat this part has to contend with is extreme due to location. Car becomes undriveable very quickly and is very dangerous. A leak began and due to small amount of oil it starts to grind, jerk and tires won’t move very rapidly. Extremely dangerous! Instead of a change it should be a recall. This part is also about $1600 alone which means Ford is making money on this to top it off. The mechanic said it was starting to melt the parts and could have been a fire if I didn’t drive it right over.

NHTSA complaint #11502269 — an unverified report by a vehicle owner.

at 122,416 miles Lancaster, SC Crash

AIR BAGS

The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle overheated, and smoke was coming inside the cabin through the A/C vents. The contact was able to veer to the side of the road to inspect the vehicle and noticed that coolant was leaking onto the ground. The vehicle was towed to the dealer where the thermostat was replaced; however, the failure reoccurred on four other occasions. The vehicle was taken to the dealer who refilled the coolant in the vehicle. The vehicle was not diagnosed or repaired. Additionally, the contact stated that on 5 separate occasions while driving, the brake pedal was depressed but the vehicle hesitated to respond, causing his vehicle to rear-end his wife’s vehicle. There were no injuries sustained. Additionally, the contact stated that the vehicle would shudder while depressing the brake pedal. The contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact also stated that the air bag warning light was illuminated. The contact associated the failure with NHTSA Campaign Numbers: 21V158000 (Air Bags), 17V024000 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416

NHTSA complaint #11491847 — an unverified report by a vehicle owner.

at 122,416 miles Lancaster, SC Crash

ENGINE AND ENGINE COOLING

The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle overheated, and smoke was coming inside the cabin through the A/C vents. The contact was able to veer to the side of the road to inspect the vehicle and noticed that coolant was leaking onto the ground. The vehicle was towed to the dealer where the thermostat was replaced; however, the failure reoccurred on four other occasions. The vehicle was taken to the dealer who refilled the coolant in the vehicle. The vehicle was not diagnosed or repaired. Additionally, the contact stated that on 5 separate occasions while driving, the brake pedal was depressed but the vehicle hesitated to respond, causing his vehicle to rear-end his wife’s vehicle. There were no injuries sustained. Additionally, the contact stated that the vehicle would shudder while depressing the brake pedal. The contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact also stated that the air bag warning light was illuminated. The contact associated the failure with NHTSA Campaign Numbers: 21V158000 (Air Bags), 17V024000 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416

NHTSA complaint #11491847 — an unverified report by a vehicle owner.

at 122,416 miles Lancaster, SC Crash

SERVICE BRAKES, HYDRAULIC

The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the vehicle overheated, and smoke was coming inside the cabin through the A/C vents. The contact was able to veer to the side of the road to inspect the vehicle and noticed that coolant was leaking onto the ground. The vehicle was towed to the dealer where the thermostat was replaced; however, the failure reoccurred on four other occasions. The vehicle was taken to the dealer who refilled the coolant in the vehicle. The vehicle was not diagnosed or repaired. Additionally, the contact stated that on 5 separate occasions while driving, the brake pedal was depressed but the vehicle hesitated to respond, causing his vehicle to rear-end his wife’s vehicle. There were no injuries sustained. Additionally, the contact stated that the vehicle would shudder while depressing the brake pedal. The contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact also stated that the air bag warning light was illuminated. The contact associated the failure with NHTSA Campaign Numbers: 21V158000 (Air Bags), 17V024000 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416 (Air Bags) and 16V384000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,416

NHTSA complaint #11491847 — an unverified report by a vehicle owner.

Clifton, NJ

POWER TRAIN

I experienced unintended acceleration upon entering a highway. The vehicle accelerated normally in first gear, but upon shifting into second gear, acceleration exceeded pedal input, as though the cruise control 'Resume' function had activated. Acceleration continued with my foot completely off the accelerator pedal and with full brake application. The event stopped when I kicked the accelerator pedal, suddenly, to full deflection, and engine operation returned to normal. I experienced three separate occurrences of this problem within a few hours. No codes were generated to activate the 'Check Engine' light, or any other warning light. Cruise control was off at the time of the events.

NHTSA complaint #11480315 — an unverified report by a vehicle owner.

Apache Junction, AZ

AIR BAGS

The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11467954 — an unverified report by a vehicle owner.

Apache Junction, AZ

SERVICE BRAKES, HYDRAULIC

The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11467954 — an unverified report by a vehicle owner.

Westminster, MD

AIR BAGS

I called ford dealerships to fix the problems back in 2019 but the two recalls have not been fixed yet. Recently, my car was almost failing to stop while I was breaking down.

NHTSA complaint #11460487 — an unverified report by a vehicle owner.

Westminster, MD

SERVICE BRAKES

I called ford dealerships to fix the problems back in 2019 but the two recalls have not been fixed yet. Recently, my car was almost failing to stop while I was breaking down.

NHTSA complaint #11460487 — an unverified report by a vehicle owner.

Pullman, WA

AIR BAGS

Manufacturer Recall Number19S54 NHTSA Recall Number19V904 Manufacturer Recall Number21S12 NHTSA Recall Number21V158 I've been waiting to complete the first recall for my car for over two years and during that time a second recall for the airbag has come out. I am afraid to drive my car and put others in danger and I'm afraid to sell my car because I could be knowingly putting other people at risk of injury or death and I can't do that knowingly.

NHTSA complaint #11457896 — an unverified report by a vehicle owner.

Pullman, WA

SERVICE BRAKES

Manufacturer Recall Number19S54 NHTSA Recall Number19V904 Manufacturer Recall Number21S12 NHTSA Recall Number21V158 I've been waiting to complete the first recall for my car for over two years and during that time a second recall for the airbag has come out. I am afraid to drive my car and put others in danger and I'm afraid to sell my car because I could be knowingly putting other people at risk of injury or death and I can't do that knowingly.

NHTSA complaint #11457896 — an unverified report by a vehicle owner.

at 113,000 miles Hancock, MD

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at various speeds, the brake pedal would only respond when depressed all the way to the floorboard. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the vehicle speed sensor needed to be replaced. The contact stated that the speed sensor was replaced; however, the failure persisted. The contact received a recall notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), and the vehicle was taken to the dealer who informed the contact that the vehicle had passed the hydraulic control unit test. The dealer replaced the brake fluid; however, the failure reoccurred while driving. The vehicle was taken back to the dealer who diagnosed that the hydraulic control unit had failed and needed to be replaced. The dealer submitted a report to the manufacturer for assistance with the repair of the vehicle; however, the manufacturer informed the dealer that they would not assist as the request was beyond a reasonable amount of time for the subsequent failure. The vehicle was not repaired. The approximate failure mileage was 113,000.

NHTSA complaint #11440916 — an unverified report by a vehicle owner.

Fishers, IN

AIR BAGS:FRONTAL

Acutely while driving, the brake petal went all the way to the floor. The brakes slowly slowed the car but didn’t stop it. Car was towed to the dealership May 21st. I was refused a loaner. Despite receiving two separate notices (one of which was after they had my car) telling me to go get the free fix, they have failed to provide the part. Leaving me without a car for four months. This has to be past a customary fix time.

NHTSA complaint #11433843 — an unverified report by a vehicle owner.

Fishers, IN

SERVICE BRAKES

Acutely while driving, the brake petal went all the way to the floor. The brakes slowly slowed the car but didn’t stop it. Car was towed to the dealership May 21st. I was refused a loaner. Despite receiving two separate notices (one of which was after they had my car) telling me to go get the free fix, they have failed to provide the part. Leaving me without a car for four months. This has to be past a customary fix time.

NHTSA complaint #11433843 — an unverified report by a vehicle owner.

Hilton Head Island, SC

AIR BAGS

The contact owns a 2008 Lincoln MKZ. The contact received a recall notification for NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was notified of the issue. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11429289 — an unverified report by a vehicle owner.

Hilton Head Island, SC

SERVICE BRAKES, HYDRAULIC

The contact owns a 2008 Lincoln MKZ. The contact received a recall notification for NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was notified of the issue. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11429289 — an unverified report by a vehicle owner.

Vicksburg, MS

AIR BAGS

The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11428791 — an unverified report by a vehicle owner.

Vicksburg, MS

SERVICE BRAKES, HYDRAULIC

The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11428791 — an unverified report by a vehicle owner.

Hephzibah, GA

AIR BAGS

Takata recall. The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11428730 — an unverified report by a vehicle owner.

Jakin, GA

AIR BAGS

The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint #11428395 — an unverified report by a vehicle owner.

Jakin, GA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2008 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint #11428395 — an unverified report by a vehicle owner.