80 of the
1,812 complaints filed about the Lincoln Navigator
are about the airbag system —
100% of everything owners reported.
The worst model year for it is 2003.
The contact owned a 2017 Lincoln Navigator. The contact stated that while traveling at 40 MPH, the vehicle struck the front passenger side of another vehicle that made an illegal U-turn at a higher rate of speed. The vehicle spun out and came to a stop after crashing into a bus occupied by children. No air bags deployed, and the contact believed the air bags should have deployed. The vehicle was towed to a tow yard. A police report was filed. The vehicle was destroyed. Two individuals were injured. The contact was driving and sustained injuries to the head, neck, shoulders, knees, legs, chest, right elbow, right arm, and internal bruising from the seat belt. The other person sustained unknown injuries. Medical attention was required for the injuries sustained. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 140,000.
NHTSA complaint #11761435 — an unverified report by a vehicle owner.
COMPONENT FAILURE: The driver-side front seat belt retractor & pyrotechnic pretensioner assembly spontaneously & violently deployed while the vehicle was in motion. Immediately following the explosion, the vehicle's dashboard SRS/Airbag warning light illuminated & remains locked on. The component is currently intact & remains inside the vehicle; it is fully available for physical inspection upon request. SAFETY RISK: The component fired with a gunshot-like sound inside the enclosed cabin, forcefully locking & pinning the [XXX] driver against the seat. This sudden explosion & physical restraint severely startled the young driver, nearly causing a loss of vehicle control. Had this occurred seconds later as we exited the subdivision & turned onto CR 346 heading toward Whitehouse—which is a narrow, fast-moving two-lane county road with no shoulder—a severe head-on collision with oncoming traffic or a road-departure rollover would have been unavoidable. The incident caused ongoing shoulder/chest soreness to the [XXX] driver & extreme distress to an autistic passenger in the vehicle. Furthermore, the driver's safety belt is now completely flaccid & inoperable, leaving the driver with zero crash protection. DEALER CONFIRMATION: Not yet confirmed by tech. Dealer did not provide/offer an emergency drop-off or inspection stating a 4-day delay (Wednesday) would be likely- leaving 1-car family stranded. 3rd-PARTY INSPECTION: None. Vehicle remains parked at residence awaiting safe transport. WARNINGS/SYMPTOMS: Zero symptoms, alerts, or warnings prior to failure. SRS light triggered immediately at moment of deployment due to system fault. ADDITIONAL DATA: This incident is a direct failure under NHTSA Campaign Number 26V344 (Lincoln Service Action Code 26S34) regarding the spontaneous, unprovoked deployment of front seat belt retractor pretensioners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11760633 — an unverified report by a vehicle owner.
AIRBAGS FOR NOW COMPLETELY SO DOES THE AIR COMPRESSOR CARS WITHOUT AIRBAGS WENT OUT BRAKES WENT OUT RADIATOR WENT OUT COMPLETELY THE CAR IS FALLING APART
NHTSA complaint #11352192 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 FORD NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WAS CUT OFF BY AN 18-WHEELER, WHICH FORCED THE CONTACT'S VEHICLE INTO THE LEFT LANE, CAUSING THE VEHICLE TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT ON THE FREEWAY, WHICH IN TURN SET OFF A CHAIN REACTION. THE AIR BAGS DID NOT DEPLOY, HOWEVER, THE COMPUTER INDICATED THAT THE AIR BAG DEPLOYED. THE CONTACT SUSTAINED A SPINAL CORD AND HAND INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOWED. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80. THE VIN WAS NOT PROVIDED.
NHTSA complaint #11343220 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2019 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE IN FRONT STOPPED SUDDENLY AND THE CONTACT CRASHED INTO THE REAR OF THE VEHICLE. THE SEATBELT PR TENSIONER FAILED TO OPERATE AS INTENDED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISING TO HER CHEST FROM THE SEAT BELT. THE 2 CHILDREN RECEIVED SMALL BRUISING TO THE FACE AND LEFT SHOULDER FROM THE SEAT BELT. THE OTHER VEHICLE INJURIES WERE UNKNOWN. A POLICE REPORT WAS FILED. MEDICAL ATTENTION WAS CONTACTED. THE OCCUPANT OF THE OTHER VEHICLE RECEIVED MEDICAL ATTENTION AT THE SCENE OF THE CRASH. THE VEHICLE WAS TOWED TO APPLE FORD (8800 STANFORD BLVD, COLUMBIA, MD 21045 (410) 290-1100) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
NHTSA complaint #11300155 — an unverified report by a vehicle owner.
RESTRAINTS INDICATOR LAMP WARNING LIGHT ON EVERY TIME PASSENGER GETS IN AND BUCKLED UP. WHILE IN MOTION IT WILL TURN ON! DEALER COULDN'T FIGURE IT OUT.
NHTSA complaint #11278737 — an unverified report by a vehicle owner.
THERE IS NO WEIGHT SENSOR IN THE FRONT PASSENGER SEAT. THERE IS NO NOTIFICATION THAT THE SEAT BELT IS NOT FASTENED. THE AIR BAG DOES NOT WORK UNLESS THE SEAT BELT IS FASTENED. MY GRANDCHILDREN'S WEIGHT IS NOT REGISTERED AND THEREFORE THE AIR BAG WILL DEPLOY IF THEY ARE IN THE PASSENGER FRONT SEAT AND SEAT BELTED IN. I WAS TOLD BY LINCOLN NAVIGATOR DIVISION AT FORD MOTOR COMPANY THAT THIS IS THE WAY THE VEHICLE WAS DESIGNED AND REMARKED THAT I FELT THIS CONDITION OF 1L. NO NOTIFICATION THAT THE SEAT BELT IS NOT FASTENED, 2. THAT IF THE SEAT BELT IS NOT FASTENED, THE AIRBAG DOES NOT WORK, 3. THAT IF MY GRANDSON IS IN THE PASSENGER SEAT WITH SEAT BELT FASTENED, THE AIR BAG WILL DEPLOY CAUSING HIM INJURY OR DEATH. THEY DID NOT SEEM TO CARE AND TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT. NOTHING HAS HAPPENED YET BUT THIS VEHICLE AND ITS DESIGN IS UNSAFE IN MY OPINION. THE DEALERSHIP SAYS THEY CANNOT FIX THE ISSUE.
NHTSA complaint #11253030 — an unverified report by a vehicle owner.
THERE WASNT A RECALL ON MY AIRBAGS PER MY VIN NUMBER HOWEVER JUST YESTERDAYMY VEHICLE WAS TOTALED DUE TO BRAKE FAILURE WHICH UPON IMPACT ONLY THE PASSENGER SIDE AIRBAG DEPLOYED WHILE THE DRIVER SIDE DIDNT. THERE WAS NO PASSENGER...
NHTSA complaint #11190349 — an unverified report by a vehicle owner.
WHILE TRAVELING 50 MPH IN THE LINCOLN, ANOTHER DRIVER ATTEMPTED TO MAKE AN ILLEGAL LEFT TURN IN FRONT OF THE NAVIGATOR RESULTING IN IMMEDIATE SEVERE COLLISION. THE FRONT IMPACT DESTROYED THE FRONT END OF THE LINCOLN, AND ALSO CAUSED IT TO SPIN 180 DEGRESS RESULTING IN A SECOND COLLISION WITH THE AT FAULT DRIVER. THE DRIVER AIRBAG DID NOT DEPLOY AND RESULTED IN SEVERE INJURY TO THE DRIVER.
NHTSA complaint #11093345 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO CHANGE LANES, THE LEFT LANE SUDDENLY STOPPED AND THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE PASSENGER AIR BAG DEPLOYED, BUT THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE ANN COLLISION REPAIR CENTER WHO REPAIRED THE FRONT END, RADIATOR SUPPORT, AND THE HOOD OF THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.
NHTSA complaint #11012558 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS STOPPED, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
NHTSA complaint #10944303 — an unverified report by a vehicle owner.
"CLOCK SPRING RECALL" MY AIR BAG EXPLODED WHEN I STARTED THE VEHICLE AND PUT IT IN DRIVE. VEHICLE FILLED WITH SMOKE, RECEIVED GASHES TO MY LEFT ARM AND WATCH WAS BLOWN OFF MY WIRST. HAD CAR TOWED TO FORD DEALER. THEY DETERMINED CRACK IN WIRE ON CLOCK SPRING CAUSED THE AIR BAG TO EXPLODE . FORD RECALLED F150'S AND LINCOLN MARK LT FOR THE CLOCK SPRING AND PAID FOR DAMAGES ON A LINCOLN NAVIGATOR THAT HAD THE AIR BAG EXPLODE JUST LIKE MY EXPERIENCE DUE TO THE CLOCK SPRING. REFER TO NHTSA ID 10569242. FORD MOTOR CO HAS DENIED ANY HELP FOR DAMAGES.
NHTSA complaint #10899527 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 1998 LINCOLN NAVIGATOR. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT IN PLACE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED A MILD CONCUSSION AND A WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10875996 — an unverified report by a vehicle owner.
I WAS DRIVING ABOUT 40 MPH ON A RODE A DROVE EVERYDAY SOMETHING BROKE ON MY 98 LINCOLN NAVIGATOR . THE GUYS WHO FLIPPED IT BACK OVER SAID THE SUSPENSION BROKE I SCRAPED A GUARDRAIL THEN STRAIGHT ACROSS THE ROAD HEAD ON WITH A TREE I FLIPPED UP ON MY HEADLIGHTS SPUN LIKE THAT THEN ROLLED 50 MORE FEET DOWN THE ROAD IT KNOCKED ME OUT ON IMPACT BUT A FRIEND WAS IN FRONT OF ME AND SEEN THE WHOLE THING I HAD A SEVERE CONCUSSION AND BROKE MY BACK N FOUR PLACES NONE OF THE AIRBAGS DEPLOYED I WOULD NOT RECOMMEND THIS TYPE OF VEHICLE FOR ANYONE THERE ARE SO MANY COMPLAINTS ABOUT THE SUSPENSION AND AIR SHOCKS NOT WORKING MY SONS ALMOST LOST THEIR MOM BC THE SUSPENSION BROKE IT WAS A VERY WELL MAINTAINED VEHICLE ONE OWNER BE FORE ME WHO TOOK VERY GOOD CARE OF IT I ONLY DROVE IT FOR 5 MONTHS ABOUT 20 MILES ADAY TO WORK IN BACK IT WAS NOT LACK OF MAINTENANCE OR ANYTHING LIKE THAT
NHTSA complaint #10860549 — an unverified report by a vehicle owner.
PASSENGER SEAT BELT DOES NOT CHIME WHEN NOT CONNECTED. NO AIR BAG INDICATOR FOR PASSENGER SIDE. I QUESTIONED FORD MOTORS AND WAS TOLD THAT THERE IS NONE FOR PASSENGER SIDE. THIS UPDATE HAS NOT BEEN DONE IN THE NAVIGATOR YET. IS THIS POSSIBLE ?????? COULD SOMEONE ACTUALLY SIT IN THE FRONT PASSENGER SEAT AND NOT BE REMINDED TO FASTEN THERE SEAT BELT?????. I TESTED THIS FROM 0 TO 30 MILES AN HOUR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10845919 — an unverified report by a vehicle owner.