Owners have filed 137 complaints
about the 2000 Lincoln Navigator with NHTSA between 2000 and 2017.
The largest single group is the tires.
Across this model's run it ranks 4 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Lincoln Navigator. 50 means typical for this
model; 100 means roughly double.
Severity — 100
37.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 9
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other Lincoln Navigator
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
11.9%
25,000 – 49,999 miles
2240.7%
50,000 – 74,999 miles
611.1%
75,000 – 99,999 miles
1120.4%
100,000 – 149,999 miles
814.8%
150,000+ miles
611.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2000peak 9Oct 2017
NHTSA investigations into the 2000 Lincoln Navigator
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
PE04078Opened 19 Nov 2004Closed 22 Mar 2005VEHICLE SPEED CONTROL:CRUISE CONTROL
SPEED CONTROL DEACTIVATION SWITCH FIRE
IN ITS LETTER DATED JANUARY 27, 2005 TO ODI, FORD INDICATED THAT IT WOULD CONDUCT A SAFETY RECALL (NHTSA RECALL # 05V-017) TO REMEDY AN OVERHEATING SPEED CONTROL DEACTIVATION SWITCH IN APPROXIMATELY 738,490 SUBJECT VEHICLES.THE VEHICLES AFFECTED BY THE RECALL ARE CERTAIN 2000 MODEL YEAR (MY) FORD F150, FORD EXPEDITION AND LINCOLN NAVIGATOR EQUIPPED WITH SPEED CONTROL AND CERTAIN 2001 MODEL YEAR F150 SUPERCREW VEHICLES BUILT THROUGH AUGUST 7, 2000.SINCE OPENING PE04-078, ODI HAS IDENTIFIED OTHER REPORTS OF KEY OFF ENGINE COMPARTMENT FIRES IN FORD VEHICLES WITH SIMILAR SPEED CONTROL DEACTIVATION...
Recalls on the 2000 Lincoln Navigator
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E064000
EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
06E056000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
05V388000
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
Risk: A FIRE AT THE SWITCH COULD OCCUR.
05V017000
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
Risk: THIS CONDITION COULD LEAD TO A FIRE. FIRES HAVE OCCURRED WHILE THE VEHICLES WERE PARKED WITH THE IGNITION 'OFF.'
01V258000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Risk: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
00V073000
TRAILER HITCHES
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES. THE TRAILER HITCH ASSEMBLY TO THE FRAME ATTACHING BOLTS COULD LOSE THE CLAMP LOAD.
Risk: THE TRAILER HITCH COULD THEN SEPARATE FROM THE VEHICLE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2005028304,417 units in Canada
Electrical
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. Correction: Initially as an interim repair, owners will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected. As soon as replacement parts are available, owners will be instructed to return to the dealers for installation of a new switch or fused wiring harness.
Recall 2004164305,024 units in Canada
Steering
On certain vehicles, Ford has issued a scheduled maintenance guide update which specifies that every 20 000 kms, the steering linkage, which includes tie-rod ends, should be inspected. The vehicle owner is asked to place the tie-rod end inspection procedure supplied with this maintenance guide update in the vehicle's glove box for reference and safekeeping. The vehicle owner is to provide the inspection procedure to their repair facility to help properly identify worn tie-rod ends. Performing the vehicle scheduled maintenance, including maintenance inspections, is the responsibility of the vehicle owner. Failure to replace worn tie-rod ends may eventually result in a tie-rod end separation that could adversely affect steering control. If the inspection reveals that a tie-rod end is worn and must be replaced, the repair will be at the owner's expense unless the vehicle is still covered by the basic vehicle warranty, or has an extended service plan coverage that includes these components.
Recall 200120483,005 units in Canada
Other
Certain passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke or, potentially, ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. Loss of visibility while driving increases the risk of a crash. Correction: Dealers will inspect the date code on the wiper motor. Motors built with the suspect time frame will have the wiper motor gear case cover replaced.
Recall 2000281120,576 units in Canada
Lights And Instruments
On certain vehicles, the daytime running lamp circuit contains a resistor that is corroding. If this occurs, the resistive element can open, resulting in a loss of daytime running lamp (DRL) function. If DRL function is lost, there may be reduced vehicle conspicuity, which could increase the risk of a vehicle crash. Correction: Dealers will install a sealed daytime running lamp resistor.
Recall 200007923,801 units in Canada
Structure
On certain vehicles, the trailer hitch assembly attachment bolts may lose clamp load. If the operator does not notice the condition due to rattle or other looseness of the trailer hitch assembly, there is a potential for the trailer hitch to separate from the vehicle. Correction: Trailer hitch mounting bolts and nut plates will be replaced with higher strength mounting bolts and nut plates installed at a higher torque and including an adhesive patch.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 290,000 milesSacramento, CACrash1 injured
VEHICLE SPEED CONTROL
ON OCTOBER 4, 2017 AT APPROXIMATELY 3:45 PM, I DEPARTED FROM THE SACRAMENTO CHILDREN'S HOME THROUGH AN ADJACENT ALLEY TRAVELING THROUGH THE SOUTH BOUND ENTRANCE. AS I MADE THE LEFT TURN INTO THE ALLEY AS I GRADUALLY GOT UP TO SPEED MY VEHICLE SUDDENLY BEGAN TO ACCELERATE. I WAS STARTLED BY THE SUDDEN INCREASE OF SPEED AND IMMEDIATE MADE AN ATTEMPT TO PUT THE VEHICLE IN NEUTRAL AND SHUT THE VEHICLE DOWN AND APPLY THE BRAKES. BEFORE I COULD MAKE THE CORRECTIONS THE VEHICLE HAD VEERED OFF TO THE LEFT HAND SIDE OF THE ALLEY AND STRUCK AN OAK TREE. TO MY GUESS THE VEHICLE WAS TRAVELING AT A RATE OF SPEED OF ABOUT 25-30 MPH. ON IMPACT I SLAMMED INTO MY MOTOROLA SPEAKER THAT WAS ATTACHED TO MY SUN VISOR AND SPLIT MY HEAD OPEN WHICH REQUIRED 8 STAPLES TO CLOSE.
NHTSA complaint #11032090 — an unverified report by a vehicle owner.
at 290,000 milesSacramento, CACrash1 injured
STRUCTURE:BODY
ON OCTOBER 4, 2017 AT APPROXIMATELY 3:45 PM, I DEPARTED FROM THE SACRAMENTO CHILDREN'S HOME THROUGH AN ADJACENT ALLEY TRAVELING THROUGH THE SOUTH BOUND ENTRANCE. AS I MADE THE LEFT TURN INTO THE ALLEY AS I GRADUALLY GOT UP TO SPEED MY VEHICLE SUDDENLY BEGAN TO ACCELERATE. I WAS STARTLED BY THE SUDDEN INCREASE OF SPEED AND IMMEDIATE MADE AN ATTEMPT TO PUT THE VEHICLE IN NEUTRAL AND SHUT THE VEHICLE DOWN AND APPLY THE BRAKES. BEFORE I COULD MAKE THE CORRECTIONS THE VEHICLE HAD VEERED OFF TO THE LEFT HAND SIDE OF THE ALLEY AND STRUCK AN OAK TREE. TO MY GUESS THE VEHICLE WAS TRAVELING AT A RATE OF SPEED OF ABOUT 25-30 MPH. ON IMPACT I SLAMMED INTO MY MOTOROLA SPEAKER THAT WAS ATTACHED TO MY SUN VISOR AND SPLIT MY HEAD OPEN WHICH REQUIRED 8 STAPLES TO CLOSE.
NHTSA complaint #11032090 — an unverified report by a vehicle owner.
at 175,000 milesDallas, TXFire
UNKNOWN OR OTHER
VEHICLE WAS PARKED AND TURNED OFF WHEN IT SUDDENLY EXPLODED.
NHTSA complaint #10582914 — an unverified report by a vehicle owner.
at 145,000 milesGarfield HTS, OHFire
ENGINE
DROVE CAR TODAY AND IT HAD BEEN SITTING PARKED FOR 5 HOURS . NEIGHBORS CALLED MY CELL TO TELL ME THE TRUCK WAS ON FIRE AND THE FIRE DEPARTMENT HAD BEEN CALLED TO TRY TO PUT IT OUT . THE FIRE DEPARTMENT HAD TO CHAINSAW THE HOOD AND THEY WERE FINALLY ABLE TO PUT IT OUT WITHOUT THE FIRE DESTROYING THE PASSENGER COMPARTMENT. THE TRUCK HOWEVER HAD BURNED FOR ABOUT 15 MINUTES IN THE ENGINE COMPARTMENT . THIS TRUCK HAD SELF STARTED ITS OWN FIRE BEING LEFT ALONE IN THE DRIVEWAY FOR 5 HOURS .
NHTSA complaint #10535903 — an unverified report by a vehicle owner.
Newport News, VAFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) BUT THE VEHICLE STILL HAD A PROBLEM WITH THE WIRING. THE CONTACT ALSO STATED THAT THERE WAS A BURNING WIRE ODOR. THE DEALER STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 127,000.
NHTSA complaint #10509073 — an unverified report by a vehicle owner.
at 157,000 milesDallas, TXFire
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENGINE COMPARTMENT IGNITED IN FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS UNKNOWN TO THE CONTACT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 157,000.
NHTSA complaint #10457201 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 290,000 milesSacramento, CACrash1 injured
VEHICLE SPEED CONTROL
ON OCTOBER 4, 2017 AT APPROXIMATELY 3:45 PM, I DEPARTED FROM THE SACRAMENTO CHILDREN'S HOME THROUGH AN ADJACENT ALLEY TRAVELING THROUGH THE SOUTH BOUND ENTRANCE. AS I MADE THE LEFT TURN INTO THE ALLEY AS I GRADUALLY GOT UP TO SPEED MY VEHICLE SUDDENLY BEGAN TO ACCELERATE. I WAS STARTLED BY THE SUDDEN INCREASE OF SPEED AND IMMEDIATE MADE AN ATTEMPT TO PUT THE VEHICLE IN NEUTRAL AND SHUT THE VEHICLE DOWN AND APPLY THE BRAKES. BEFORE I COULD MAKE THE CORRECTIONS THE VEHICLE HAD VEERED OFF TO THE LEFT HAND SIDE OF THE ALLEY AND STRUCK AN OAK TREE. TO MY GUESS THE VEHICLE WAS TRAVELING AT A RATE OF SPEED OF ABOUT 25-30 MPH. ON IMPACT I SLAMMED INTO MY MOTOROLA SPEAKER THAT WAS ATTACHED TO MY SUN VISOR AND SPLIT MY HEAD OPEN WHICH REQUIRED 8 STAPLES TO CLOSE.
NHTSA complaint #11032090 — an unverified report by a vehicle owner.
at 290,000 milesSacramento, CACrash1 injured
STRUCTURE:BODY
ON OCTOBER 4, 2017 AT APPROXIMATELY 3:45 PM, I DEPARTED FROM THE SACRAMENTO CHILDREN'S HOME THROUGH AN ADJACENT ALLEY TRAVELING THROUGH THE SOUTH BOUND ENTRANCE. AS I MADE THE LEFT TURN INTO THE ALLEY AS I GRADUALLY GOT UP TO SPEED MY VEHICLE SUDDENLY BEGAN TO ACCELERATE. I WAS STARTLED BY THE SUDDEN INCREASE OF SPEED AND IMMEDIATE MADE AN ATTEMPT TO PUT THE VEHICLE IN NEUTRAL AND SHUT THE VEHICLE DOWN AND APPLY THE BRAKES. BEFORE I COULD MAKE THE CORRECTIONS THE VEHICLE HAD VEERED OFF TO THE LEFT HAND SIDE OF THE ALLEY AND STRUCK AN OAK TREE. TO MY GUESS THE VEHICLE WAS TRAVELING AT A RATE OF SPEED OF ABOUT 25-30 MPH. ON IMPACT I SLAMMED INTO MY MOTOROLA SPEAKER THAT WAS ATTACHED TO MY SUN VISOR AND SPLIT MY HEAD OPEN WHICH REQUIRED 8 STAPLES TO CLOSE.
NHTSA complaint #11032090 — an unverified report by a vehicle owner.
at 115,000 milesJacksonville, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING 65 MPH SPEED AND TAKE YOUR FOOT OF THE GAS PEDAL AND CAR CONTINUES TO GO 65 MPH ALL OF SUDDEN NO POWER STEERING OR POWER BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE CONSUMER STATED THE VEHICLE CONTINUED TO GO 65 MPH, EVEN WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR. THE RPM METER AND THE MOTOR SPEED DROPPED DOWN TO 500 RPM AND THE ENGINE SHUT OFF. THERE WAS NO POWER STEERING AND NO POWER BRAKES, BUT THE VEHICLE CONTINUED GOING 65 MPH. ALSO, THE RADIO AND AIR CONDITIONER BURNED OUT. THE DEALER STATED THE BURN HAPPENED INSIDE THE WIRE HARNESS. UPDATED 03/08/17.*JB...UPDATED 03/08/17 *BF UPDATED 09/18/2017*JS THE CONSUMER STATED THE RADIO, AC-FANS, TURN SIGNALS, ELECTRIC WINDOWS, BRAKE LIGHTS, TURN SIGNALS, HAZARD LIGHTS, TAIL GATE, WINDOW WIPER, ACTUATOR, OVER HEAD STOP LIGHT, DOOR LOCK, THE TAIL GATE WOULD NOT OPEN, AIR SPRINGS/AIR COMPRESSOR, HEATER CONTROLS, AND THE WIRE FUSE CAUSED A FIRE. *JS
NHTSA complaint #10939175 — an unverified report by a vehicle owner.
Florence, SC
VISIBILITY/WIPER
VEHICLES WIPERS WILL NOT CUT OFF. WIPER MOTOR SMOKES BAD FROM UNDER HOOD.
NHTSA complaint #10893538 — an unverified report by a vehicle owner.
at 124,000 milesColumbia, SC
AIR BAGS
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO APPLIED PINS ON THE SUSPENSION AND REPLACED THE TIRES BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK ON THE WHEELS THAT CAUSED THE BOLT JOINTS TO FAIL. THE CONTACT ALSO STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED AND THE AC AND HEAT WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
NHTSA complaint #10617197 — an unverified report by a vehicle owner.
at 124,000 milesColumbia, SC
SUSPENSION
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO APPLIED PINS ON THE SUSPENSION AND REPLACED THE TIRES BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK ON THE WHEELS THAT CAUSED THE BOLT JOINTS TO FAIL. THE CONTACT ALSO STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED AND THE AC AND HEAT WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
NHTSA complaint #10617197 — an unverified report by a vehicle owner.
at 175,000 milesDallas, TXFire
UNKNOWN OR OTHER
VEHICLE WAS PARKED AND TURNED OFF WHEN IT SUDDENLY EXPLODED.
NHTSA complaint #10582914 — an unverified report by a vehicle owner.
at 145,000 milesGarfield HTS, OHFire
ENGINE
DROVE CAR TODAY AND IT HAD BEEN SITTING PARKED FOR 5 HOURS . NEIGHBORS CALLED MY CELL TO TELL ME THE TRUCK WAS ON FIRE AND THE FIRE DEPARTMENT HAD BEEN CALLED TO TRY TO PUT IT OUT . THE FIRE DEPARTMENT HAD TO CHAINSAW THE HOOD AND THEY WERE FINALLY ABLE TO PUT IT OUT WITHOUT THE FIRE DESTROYING THE PASSENGER COMPARTMENT. THE TRUCK HOWEVER HAD BURNED FOR ABOUT 15 MINUTES IN THE ENGINE COMPARTMENT . THIS TRUCK HAD SELF STARTED ITS OWN FIRE BEING LEFT ALONE IN THE DRIVEWAY FOR 5 HOURS .
NHTSA complaint #10535903 — an unverified report by a vehicle owner.
Newport News, VAFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) BUT THE VEHICLE STILL HAD A PROBLEM WITH THE WIRING. THE CONTACT ALSO STATED THAT THERE WAS A BURNING WIRE ODOR. THE DEALER STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 127,000.
NHTSA complaint #10509073 — an unverified report by a vehicle owner.
at 157,000 milesDallas, TXFire
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENGINE COMPARTMENT IGNITED IN FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS UNKNOWN TO THE CONTACT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 157,000.
NHTSA complaint #10457201 — an unverified report by a vehicle owner.
Alpharetta, GA
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS THAT FELL OUT.
NHTSA complaint #10439950 — an unverified report by a vehicle owner.
Alpharetta, GA
STRUCTURE
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS THAT FELL OUT.
NHTSA complaint #10439950 — an unverified report by a vehicle owner.
at 118,000 milesColumbus, OHFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED, THE FRONT END BURST INTO FLAMES. THE CONTACT STATED THE FIRE STARTED NEAR THE CRUISE CONTROL SWITCH. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE.. THE FIRE DEPARTMENT FILED A REPORT. THE CONTACT STATED NO INJURIES OCCURRED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCE RECALL NHTSA CAMPAIGN ID NUMBER: 05V017000, VEHICLE SPEED CONTROL:CRUISE CONTROL, AND STATED THE RECALL WORK WAS NEVER PERFORMED ON HER VEHICLE. THE VEHICLE WAS PURCHASED USED IN 2010. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 118,000.
NHTSA complaint #10340828 — an unverified report by a vehicle owner.
Washington, DC
SUSPENSION:REAR
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
NHTSA complaint #10322346 — an unverified report by a vehicle owner.
Washington, DC
TIRES
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
NHTSA complaint #10322346 — an unverified report by a vehicle owner.
at 75,000 milesFlossmoor, ILCrashFire
VEHICLE SPEED CONTROL
RUN AWAY LINCOLN NAVIGATOR. IN LIGHT OF TOYOTA'S PROBLEMS, THE SAME PROBLEM OCCURRED IN 2007. OUT OF CONTROL ACCELERATION, UNABLE TO STOP, UNABLE TO SHIFT TO NEUTRAL. SUV KEPT INCREASING SPEED DESPITE NOT DEPRESSING THE GAS PEDAL.
NHTSA complaint #10302453 — an unverified report by a vehicle owner.
at 190,000 milesSarasota, FLCrashFire
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. DURING BRAKE APPLICATION AT 10 MPH, THE BRAKE PEDAL FELL TO THE FLOOR-BOARD. CONSEQUENTLY SHE CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, IN WHICH THE MECHANIC ATTEMPTED TO MAKE REPAIRS. HOWEVER, WHILE IN THE SHOP THE VEHICLE CAUGHT ON FIRE WHILE IDLING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE REPORT STATES THAT FIRE WAS CAUSED BY BRAKE BOOSTER FAILURE. ALL THE PLASTIC COMPONENTS OF THE BRAKING SYSTEM AND BRAKE LINES WERE DESTROYED. NO REPAIRS WERE MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 190,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10292006 — an unverified report by a vehicle owner.
at 169,000 milesLakeland, FLFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING THE PASSENGER SMELLED A BURNING ODOR. UPON FURTHER INSPECTION HE NOTICED THAT THE WIRING HARNESS, MAIN TERMINAL, COMPRESSOR AND THE ALTERNATOR HAD MELTED. PRIOR TO THE FAILURE, HE HEARD A PECULIAR NOISE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR HAS HE NOTIFIED THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 169,000.
NHTSA complaint #10288633 — an unverified report by a vehicle owner.
Chesapeake, VA
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE OWNER OF A 2000 NAVIGATOR. I BOUGHT IT FROM A PRIVATE OWNER ABOUT A YEAR AND A HALF AGO. WHEN GO TO CHANGE GEARS, THE VEHICLE SOMETIMES WON'T GO INTO GEAR OR IF I PUT IT IN PARK, IT SOMETIMES WON'T GO. THEN I TRIED TO USE MY EMERGENCY BRAKE WHEN PARKING, WHICH IS WHAT I HAD TO RESORT TO DUE TO THE VEHICLE NOT STAYING IN GEAR, IT ALSO WOULD NOT WORK. I WENT TO GET MY VEHICLE SAFETY INSPECTION AND OF COURSE IT DID NOT PASS. SO THAT PROMPTED MY ONLINE RESEARCH AS TO HOW TO FIX THE PROBLEM. THEN I CAME ACROSS THE RECALL IN FORMATION FOR THIS VEHICLE AND SIMILAR MODELS AND I SEE THAT SOME RECALLS WERE MADE, BUT NOT FOR MY VEHICLE'S YEAR. I WAS WONDERING IF MY VEHICLE'S YEAR MODEL SHOULD BE INCLUDED IN SOME OF THE OTHER RECALLS BECAUSE I HAVE THE EXACT SAME PROBLEM BUT MY VEHICLE IS A 2000 AND THE RECALL WAS FOR A 1998 AND SO ON. THANK YOU.
NHTSA complaint #10247818 — an unverified report by a vehicle owner.
Chesapeake, VA
PARKING BRAKE
I AM THE OWNER OF A 2000 NAVIGATOR. I BOUGHT IT FROM A PRIVATE OWNER ABOUT A YEAR AND A HALF AGO. WHEN GO TO CHANGE GEARS, THE VEHICLE SOMETIMES WON'T GO INTO GEAR OR IF I PUT IT IN PARK, IT SOMETIMES WON'T GO. THEN I TRIED TO USE MY EMERGENCY BRAKE WHEN PARKING, WHICH IS WHAT I HAD TO RESORT TO DUE TO THE VEHICLE NOT STAYING IN GEAR, IT ALSO WOULD NOT WORK. I WENT TO GET MY VEHICLE SAFETY INSPECTION AND OF COURSE IT DID NOT PASS. SO THAT PROMPTED MY ONLINE RESEARCH AS TO HOW TO FIX THE PROBLEM. THEN I CAME ACROSS THE RECALL IN FORMATION FOR THIS VEHICLE AND SIMILAR MODELS AND I SEE THAT SOME RECALLS WERE MADE, BUT NOT FOR MY VEHICLE'S YEAR. I WAS WONDERING IF MY VEHICLE'S YEAR MODEL SHOULD BE INCLUDED IN SOME OF THE OTHER RECALLS BECAUSE I HAVE THE EXACT SAME PROBLEM BUT MY VEHICLE IS A 2000 AND THE RECALL WAS FOR A 1998 AND SO ON. THANK YOU.
NHTSA complaint #10247818 — an unverified report by a vehicle owner.
at 110,000 milesWeston, FLFire
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. AFTER DRIVING 20 MPH, THE CONTACT PARKED THE VEHICLE AND SMELLED BURNING RUBBER. SHE NOTICED SMOKE UNDERNEATH THE HOOD. SHE OPENED THE HOOD AND FLAMES APPEARED. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO ELECTRICAL FAILURE. THE VEHICLE WAS TOWED TO A PRIVATE BODY SHOP FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
NHTSA complaint #10247152 — an unverified report by a vehicle owner.
LOS Alots Hills, CAFire
VEHICLE SPEED CONTROL
LINCOLN NAVIGATOR 2000 BURST INTO FLAMES LAST NIGHT IN OUR DRIVEWAY AND BURNT OUR OTHER CAR A LAND ROVER AND 8 SUITCASES WORTH OF PERSONAL EFFECTS OF CLOTHES AND JEWELRY. BICYCLIST AWOKE THE FAMILY WHO WERE SLEEPING AT 5AM TO WARN THEM TO EVACUATE THE HOUSE. FIRE FIGHTERS TOOK 3 HOURS TO PUT OUT THE FIRE.
NHTSA complaint #10245496 — an unverified report by a vehicle owner.
at 97,000 milesEllington, FLFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. FOUR HOURS AFTER BEING DRIVEN, THE VEHICLE BEGAN TO SMOKE AND CAUGHT FIRE. THE FIRE WAS SO BAD THAT THE HOOD BLEW OFF. THE TIRES AND EVERYTHING IN THE VEHICLE WERE MELTED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIREFIGHTER STATED THAT THERE WAS A FORD RECALL REGARDING THIS FAILURE. HE FURTHER STATED THAT THE FIRE APPEARED TO HAVE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE CONTACT HAS PHOTOS AND A VIDEOTAPE OF THE FIRE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
NHTSA complaint #10237651 — an unverified report by a vehicle owner.
at 98,000 milesApopka, FLFire
UNKNOWN OR OTHER
2000 LINCOLN NAVIGATOR, RADIO FLASHES ON AND OFF WITH VEHICLE OFF, AND WINDSHIELD WIPERS ARE NOT WORKING, AFTER VEHICLE HAS BEEN SITTING OFF FOR A COUPLE HOURS, THERE IS A LOUD NOISE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE UNDER THE WINDSHIELD, OPEN THE VEHICLE DOOR AND A/C IS BLOWING FULL BLAST AND RADIO IS FLASHING ON AND OFF AGAIN SMELLS LIKE SOMETHING IS BURNING AND CAUSED A MINOR FIRE. LOOKED UP RECALL INFORMATION AND FORD STATES THAT OUR VEHICLE IS NOT LISTED UNDER THE RECALL# 01S24, ALTHOUGH IT SHOWS OUR MODEL YEAR ALONG WITH A MAJORITY OF FORD, LINCOLN, AND MERCURY VEHICLES. THIS IS THE SAME PROBLEM THAT HAPPENED WITH THE 2000 FORD EXPEDITION NHTSA ACTION# EA05015.
NHTSA complaint #10234586 — an unverified report by a vehicle owner.
at 98,000 milesApopka, FLFire
ELECTRICAL SYSTEM
2000 LINCOLN NAVIGATOR, RADIO FLASHES ON AND OFF WITH VEHICLE OFF, AND WINDSHIELD WIPERS ARE NOT WORKING, AFTER VEHICLE HAS BEEN SITTING OFF FOR A COUPLE HOURS, THERE IS A LOUD NOISE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE UNDER THE WINDSHIELD, OPEN THE VEHICLE DOOR AND A/C IS BLOWING FULL BLAST AND RADIO IS FLASHING ON AND OFF AGAIN SMELLS LIKE SOMETHING IS BURNING AND CAUSED A MINOR FIRE. LOOKED UP RECALL INFORMATION AND FORD STATES THAT OUR VEHICLE IS NOT LISTED UNDER THE RECALL# 01S24, ALTHOUGH IT SHOWS OUR MODEL YEAR ALONG WITH A MAJORITY OF FORD, LINCOLN, AND MERCURY VEHICLES. THIS IS THE SAME PROBLEM THAT HAPPENED WITH THE 2000 FORD EXPEDITION NHTSA ACTION# EA05015.
NHTSA complaint #10234586 — an unverified report by a vehicle owner.