FaultScore

FaultScore report

2001 Lincoln Navigator problems

Owners have filed 116 complaints about the 2001 Lincoln Navigator with NHTSA between 2001 and 2025. The largest single group is the tires. Across this model's run it ranks 2 of 27 worst.

F

FaultScore 84/100

Higher is worse. Measured against the other years of the Lincoln Navigator.

How this is worked out

The numbers

116

Complaints

7

Crashes reported

15

Fires reported

7

Injuries reported

73,322 mi

Median mileage at failure

Half of reported failures happened before this

28%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 88 vs 50 Severity 100 vs 50 Early failure 48 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 88
Against the median year of the Lincoln Navigator. 50 means typical for this model; 100 means roughly double.
Severity — 100
25% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 48
28% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Lincoln Navigator

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Lincoln Navigator

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Tires 23 19.8%

Median failure at 57,700 miles

0 crashes, 6 fires · median 80,000 mi

1 crashes, 5 fires · median 80,000 mi

Suspension 9 7.8%

Median failure at 86,125 miles

Engine & Cooling 8 6.9%

0 crashes, 2 fires · median 111,000 mi

Fuel & Propulsion 7 6.0%

Median failure at 44,300 miles

Transmission & Drivetrain 7 6.0%

1 crashes, 0 fires · median 76,000 mi

Brakes 5 4.3%

2 crashes, 0 fires · median 60,000 mi

Seat Belts 4 3.4%

Median failure at 78,000 miles

Windows, Mirrors & Wipers 4 3.4%

0 crashes, 1 fires · median 64,187 mi

Airbags 4 3.4%

3 crashes, 0 fires · median 28,000 mi

Other & Unspecified 2 1.7%

0 crashes, 1 fires · median 129,000 mi

Equipment & Accessories 2 1.7%

Median failure at 2,000 miles

Seats 2 1.7%

Median failure at 36,322 miles

Wheels 2 1.7%

Median failure at 134,500 miles

Lights 2 1.7%

Median failure at 76,000 miles

Body & Structure 2 1.7%

Median failure at 2,000 miles

Doors, Latches & Locks 1 0.9%
Stability & Traction Control 1 0.9%

Median failure at 76,000 miles

Steering 1 0.9%

Median failure at 59,400 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Tread/Belt 5 22.7%
Accelerator Pedal 3 13.6%
Frontal 3 13.6%
Automatic Transmission 3 13.6%
Sidewall 2 9.1%
Engine 2 9.1%
Buckle Assembly 2 9.1%
Front 2 9.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 11 14.9%
10,000 – 24,999 miles 5 6.8%
25,000 – 49,999 miles 10 13.5%
50,000 – 74,999 miles 11 14.9%
75,000 – 99,999 miles 15 20.3%
100,000 – 149,999 miles 20 27.0%
150,000+ miles 2 2.7%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2001 Lincoln Navigator 4 DR. w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2001 peak 14 May 2025

NHTSA investigations into the 2001 Lincoln Navigator

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP05005 Opened 22 Sep 2005 Closed 4 Jan 2006 ENGINE AND ENGINE COOLING:ENGINE

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...

EA05005 Opened 22 Mar 2005 Closed 2 Aug 2006 ELECTRICAL SYSTEM

ENGINE COMPARTMENT FIRES

EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHIC...

EA05004 Opened 17 Feb 2005 Closed 6 Jul 2005 SEAT BELTS

FRONT SEAT BELT BUCKLE ASSEMBLY

DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO THE RECALL SERVICE ACTION, ODI RECEIVED 15 CONSUMER REPORTS ALLEGING THAT A PASSED INSPECTION BUCKLE SUBSEQUENTLY FAILED TO LATCH OR INADVERTENTLY UNLATCHED DURING USE.IN ADDITION, FORD HAS IDENTIFIED 543 OWNER AND FIELD REPORTS ALLEGING BUCKLE FAILURE SUBSEQUENT TO PASSING THE INSPECTION TEST.FORD...

RQ04011 Opened 22 Oct 2004 Closed 17 Feb 2005 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

FRONT SEAT BELT BUCKLE ASSEMBLY

UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUCKLE TEST TOOL.FORD REPORTED THAT 829,927 VEHICLES HAD BOTH BUCKLES PASS THE TOOL TEST AND ANOTHER 167,336 VEHICLES HAD ONE BUCKLE PASS.ODI AND FORD RECEIVED COMPLAINTS ALLEGING SEAT BELT BUCKLE FAILURE SHORTLY AFTER PASSING THE ORIGINAL RECALL INSPECTION SERVICE.COMPLAINANTS ALLEGED THAT THE BUCKLE...

Recalls on the 2001 Lincoln Navigator

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

06E064000

EXTERIOR LIGHTING

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

06E056000

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

05V388000

VEHICLE SPEED CONTROL

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.

Risk: A FIRE AT THE SWITCH COULD OCCUR.

01V258000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.

Risk: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.

01V227001

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 -

Risk: IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2005028 304,417 units in Canada

Electrical

On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. Correction: Initially as an interim repair, owners will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected. As soon as replacement parts are available, owners will be instructed to return to the dealers for installation of a new switch or fused wiring harness.

Recall 2004164 305,024 units in Canada

Steering

On certain vehicles, Ford has issued a scheduled maintenance guide update which specifies that every 20 000 kms, the steering linkage, which includes tie-rod ends, should be inspected. The vehicle owner is asked to place the tie-rod end inspection procedure supplied with this maintenance guide update in the vehicle's glove box for reference and safekeeping. The vehicle owner is to provide the inspection procedure to their repair facility to help properly identify worn tie-rod ends. Performing the vehicle scheduled maintenance, including maintenance inspections, is the responsibility of the vehicle owner. Failure to replace worn tie-rod ends may eventually result in a tie-rod end separation that could adversely affect steering control. If the inspection reveals that a tie-rod end is worn and must be replaced, the repair will be at the owner's expense unless the vehicle is still covered by the basic vehicle warranty, or has an extended service plan coverage that includes these components.

Recall 2001204 83,005 units in Canada

Other

Certain passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke or, potentially, ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. Loss of visibility while driving increases the risk of a crash. Correction: Dealers will inspect the date code on the wiper motor. Motors built with the suspect time frame will have the wiper motor gear case cover replaced.

Recall 2001194 78,402 units in Canada

Seats And Restraints

Certain passenger and sport utility vehicles, pickup trucks, and minivans equipped with seat belts supplied by TRW. It is possible that the driver's and/or front passenger's outboard seat belt buckle may not fully latch. In the event of a crash, the restraint system may not provide adequate occupant protection, increasing the risk of personal injury to the seat occupant. Correction: Dealers will inspect the front outboard seat belt buckles and if the buckle fails the inspection process, it will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 135,000 miles Orlando, FL Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER RAINY WEATHER, THERE WAS A BURNING ODOR AND AN ABNORMAL SOUND COMING FROM THE VEHICLE AS IF IT WAS ATTEMPTING TO START INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10824750 — an unverified report by a vehicle owner.

at 135,000 miles Orlando, FL Fire

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER RAINY WEATHER, THERE WAS A BURNING ODOR AND AN ABNORMAL SOUND COMING FROM THE VEHICLE AS IF IT WAS ATTEMPTING TO START INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10824750 — an unverified report by a vehicle owner.

at 163,000 miles Cleveland, OH 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE THE CONTACT WAS SEATED AND THE ENGINE HAD NOT BEEN STARTED, THE DRIVER SEAT AIR BAG DEPLOYED. THE CONTACT HEARD AN EXPLOSIVE NOISE AND JUMPED OUT OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND SMOKE AND OBJECTS WERE EJECTED. THE CONTACT WAS TAKEN TO THE HOSPITAL AND DIAGNOSED WITH FIRST DEGREE BURNS ON HIS BACK SIDE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

NHTSA complaint #10747790 — an unverified report by a vehicle owner.

at 80,000 miles Slidell, LA Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DECELERATING TO A STOP, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE WAS RECURRING. ADDITIONALLY, THERE WAS A BURNING ODOR PRESENT INSIDE THE VEHICLE AND THE SOUND OF BURNING MATERIAL WAS COMING FROM THE FRONT DRIVER SIDE AREA NEAR THE FUSE BOX. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10566303 — an unverified report by a vehicle owner.

at 80,000 miles Slidell, LA Fire

ENGINE

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DECELERATING TO A STOP, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE WAS RECURRING. ADDITIONALLY, THERE WAS A BURNING ODOR PRESENT INSIDE THE VEHICLE AND THE SOUND OF BURNING MATERIAL WAS COMING FROM THE FRONT DRIVER SIDE AREA NEAR THE FUSE BOX. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10566303 — an unverified report by a vehicle owner.

at 129,000 miles Miami, FL Fire

UNKNOWN OR OTHER

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE PARKED AND UNOCCUPIED, THE VEHICLE SPONTANEOUSLY COMBUSTED. THE FIRE DEPARTMENT WAS SUMMONED TO EXTINGUISH THE FLAMES. A POLICE REPORT WAS ALSO FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

NHTSA complaint #10537795 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Tucson, AZ

ELECTRICAL SYSTEM

I had been driving for about 15 minutes and then I noticed a burning plastic smell. It was dark so my headlights were on. I felt heat coming from under the dash by the pedals. I started to watch my dash to see if the truck was over heating or the check engine light would come on but neither of those happened. The next light I stopped at I could see smoke coming from the driver side air vents. I pulled over and opened the hood and nothing. Well after some extensive searching I located the issue. The headlight switch to control my headlights was completely melted. Had I not pulled over and popped the hood, Im sure the truck would have continued to catch fire. I replaced the fuses and switch and have not had any problems there but I do now have problems with my odometer lights. I cannot seem to keep that fuse from popping. Everyone I replace just pops again. So I have an electrical issue somewhere I guess I'll just have to start chasing wires!

NHTSA complaint #11662918 — an unverified report by a vehicle owner.

Vallejo, CA

UNKNOWN OR OTHER

BOUGHT CAR IN OCTOBER 2017 HAVE HADE TO PURCHES HAD PROBLEMS WITH TIRES FOUR TIME NOW TODAY MAKES FIVE TIMES HAVE TO GO PURCHASE ANOTHER TIRE HAVE TO HAVE IT TOWED IN THE MORNING

NHTSA complaint #11084688 — an unverified report by a vehicle owner.

at 174,000 miles Glendive, MT

VEHICLE SPEED CONTROL

THE VEHICLE'S CRUISE CONTROL JUST WILL NOT ENGAGE ANY LONGER. HAS WORKED FINE UP UNTIL ABOUT 2 MONTHS AGO.

NHTSA complaint #10979353 — an unverified report by a vehicle owner.

at 135,000 miles Orlando, FL Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER RAINY WEATHER, THERE WAS A BURNING ODOR AND AN ABNORMAL SOUND COMING FROM THE VEHICLE AS IF IT WAS ATTEMPTING TO START INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10824750 — an unverified report by a vehicle owner.

at 135,000 miles Orlando, FL Fire

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER RAINY WEATHER, THERE WAS A BURNING ODOR AND AN ABNORMAL SOUND COMING FROM THE VEHICLE AS IF IT WAS ATTEMPTING TO START INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

NHTSA complaint #10824750 — an unverified report by a vehicle owner.

Beaumont, TX

VEHICLE SPEED CONTROL

IT MAKES A LOUD NOISE AND NO 1 KNOW WHAT IT IS

NHTSA complaint #10806582 — an unverified report by a vehicle owner.

Beaumont, TX

ELECTRICAL SYSTEM

IT MAKES A LOUD NOISE AND NO 1 KNOW WHAT IT IS

NHTSA complaint #10806582 — an unverified report by a vehicle owner.

Beaumont, TX

ENGINE

IT MAKES A LOUD NOISE AND NO 1 KNOW WHAT IT IS

NHTSA complaint #10806582 — an unverified report by a vehicle owner.

at 163,000 miles Cleveland, OH 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE THE CONTACT WAS SEATED AND THE ENGINE HAD NOT BEEN STARTED, THE DRIVER SEAT AIR BAG DEPLOYED. THE CONTACT HEARD AN EXPLOSIVE NOISE AND JUMPED OUT OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND SMOKE AND OBJECTS WERE EJECTED. THE CONTACT WAS TAKEN TO THE HOSPITAL AND DIAGNOSED WITH FIRST DEGREE BURNS ON HIS BACK SIDE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

NHTSA complaint #10747790 — an unverified report by a vehicle owner.

at 118,000 miles Clarkston, WA

TIRES

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND EXHIBITED NUMEROUS OTHER MECHANICAL ISSUES. THE CONTACT STATED THAT THE TIRES WERE BALD, THE AIR BAG LIGHT ILLUMINATED, AND THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, TIRES, AND PARTS OF THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

NHTSA complaint #10650746 — an unverified report by a vehicle owner.

at 118,000 miles Clarkston, WA

ENGINE

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND EXHIBITED NUMEROUS OTHER MECHANICAL ISSUES. THE CONTACT STATED THAT THE TIRES WERE BALD, THE AIR BAG LIGHT ILLUMINATED, AND THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, TIRES, AND PARTS OF THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

NHTSA complaint #10650746 — an unverified report by a vehicle owner.

at 118,000 miles Clarkston, WA

SERVICE BRAKES

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED AND EXHIBITED NUMEROUS OTHER MECHANICAL ISSUES. THE CONTACT STATED THAT THE TIRES WERE BALD, THE AIR BAG LIGHT ILLUMINATED, AND THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, TIRES, AND PARTS OF THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

NHTSA complaint #10650746 — an unverified report by a vehicle owner.

at 134,500 miles Lake Worth, FL

WHEELS

WHILE DRIVING ON I-95 NORTHBOUND AROUND WOOLBRIGHT ROAD, I RAN OVER TIRE DEBRIS AND CAUSED PART OF MY TIRE TO COME OFF. THE TIRE DID NOT GO FLAT AMAZINGLY, BUT I WILL DEFINITELY NEED A NEW TIRE. I HAVE A NAVIGATOR, SO LUCKILY IT DIDN'T CAUSE ANY MORE DAMAGE LIKE AN ACCIDENT.

NHTSA complaint #10616162 — an unverified report by a vehicle owner.

at 134,500 miles Lake Worth, FL

TIRES

WHILE DRIVING ON I-95 NORTHBOUND AROUND WOOLBRIGHT ROAD, I RAN OVER TIRE DEBRIS AND CAUSED PART OF MY TIRE TO COME OFF. THE TIRE DID NOT GO FLAT AMAZINGLY, BUT I WILL DEFINITELY NEED A NEW TIRE. I HAVE A NAVIGATOR, SO LUCKILY IT DIDN'T CAUSE ANY MORE DAMAGE LIKE AN ACCIDENT.

NHTSA complaint #10616162 — an unverified report by a vehicle owner.

at 122,000 miles Meridian, ID

FUEL SYSTEM, GASOLINE

SECOND TIME THE SPARK PLUG BLEW OUT OF THE TRITON 54 HEAD.. TRAINED TEC PERFORMED IT THE FIRST TIME SERT INSTALL AND WORKED FINE. HE DIDN'T TOUCH THE FACTORY PLUGS ON THE OTHER CYLINDERS. BUT THOSE BLEW OUT THIS IS A FORD DESIGN ERROR AND FLAW BUT THEY REFUSE TO ACKNOWLEDGE IT. INSTEAD THEY RATHER BLAME THE TECHS AND THE CUSTOMER.

NHTSA complaint #10610069 — an unverified report by a vehicle owner.

at 122,000 miles Meridian, ID

ENGINE

SECOND TIME THE SPARK PLUG BLEW OUT OF THE TRITON 54 HEAD.. TRAINED TEC PERFORMED IT THE FIRST TIME SERT INSTALL AND WORKED FINE. HE DIDN'T TOUCH THE FACTORY PLUGS ON THE OTHER CYLINDERS. BUT THOSE BLEW OUT THIS IS A FORD DESIGN ERROR AND FLAW BUT THEY REFUSE TO ACKNOWLEDGE IT. INSTEAD THEY RATHER BLAME THE TECHS AND THE CUSTOMER.

NHTSA complaint #10610069 — an unverified report by a vehicle owner.

at 80,000 miles Slidell, LA Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DECELERATING TO A STOP, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE WAS RECURRING. ADDITIONALLY, THERE WAS A BURNING ODOR PRESENT INSIDE THE VEHICLE AND THE SOUND OF BURNING MATERIAL WAS COMING FROM THE FRONT DRIVER SIDE AREA NEAR THE FUSE BOX. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10566303 — an unverified report by a vehicle owner.

at 80,000 miles Slidell, LA Fire

ENGINE

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DECELERATING TO A STOP, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE WAS RECURRING. ADDITIONALLY, THERE WAS A BURNING ODOR PRESENT INSIDE THE VEHICLE AND THE SOUND OF BURNING MATERIAL WAS COMING FROM THE FRONT DRIVER SIDE AREA NEAR THE FUSE BOX. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10566303 — an unverified report by a vehicle owner.

at 129,000 miles Miami, FL Fire

UNKNOWN OR OTHER

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE PARKED AND UNOCCUPIED, THE VEHICLE SPONTANEOUSLY COMBUSTED. THE FIRE DEPARTMENT WAS SUMMONED TO EXTINGUISH THE FLAMES. A POLICE REPORT WAS ALSO FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

NHTSA complaint #10537795 — an unverified report by a vehicle owner.

at 129,000 miles Miami, FL Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE PARKED AND UNOCCUPIED, THE VEHICLE SPONTANEOUSLY COMBUSTED. THE FIRE DEPARTMENT WAS SUMMONED TO EXTINGUISH THE FLAMES. A POLICE REPORT WAS ALSO FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

NHTSA complaint #10537795 — an unverified report by a vehicle owner.

at 76,000 miles Glendive, MT

EXTERIOR LIGHTING

CONSUMER STATES AFTER PUTTING DRIVER SIDE WINDOW DOWN THE RADIO WILL CUT OFF. HAD VEHICLE SERVICED.THIS IS A RESULT OF AN ELECTRICAL SHORTAGE. DEALERSHIP CANNOT FIX PROBLEM,CONSUMER AFRAID THIS SHORTAGE WILL CAUSE A FIRE.

NHTSA complaint #10500710 — an unverified report by a vehicle owner.

at 76,000 miles Glendive, MT

ELECTRICAL SYSTEM

CONSUMER STATES AFTER PUTTING DRIVER SIDE WINDOW DOWN THE RADIO WILL CUT OFF. HAD VEHICLE SERVICED.THIS IS A RESULT OF AN ELECTRICAL SHORTAGE. DEALERSHIP CANNOT FIX PROBLEM,CONSUMER AFRAID THIS SHORTAGE WILL CAUSE A FIRE.

NHTSA complaint #10500710 — an unverified report by a vehicle owner.

at 76,000 miles Glendive, MT

ELECTRONIC STABILITY CONTROL (ESC)

CONSUMER STATES AFTER PUTTING DRIVER SIDE WINDOW DOWN THE RADIO WILL CUT OFF. HAD VEHICLE SERVICED.THIS IS A RESULT OF AN ELECTRICAL SHORTAGE. DEALERSHIP CANNOT FIX PROBLEM,CONSUMER AFRAID THIS SHORTAGE WILL CAUSE A FIRE.

NHTSA complaint #10500710 — an unverified report by a vehicle owner.

at 97,055 miles Succasunna, NJ

POWER TRAIN

HELLO, LUCKILY I MADE IT HOME BEFORE THIS HAPPENED AS I WAS TOWING MY TRAILER WITH A COUCH AND CHAIR ON IT. I GOT HOME AND STOPPED IN FRONT OF MY HOUSE, THEN HAD TO MOVE THE TRUCK. WHEN I STEPPED ON THE GAS TO MOVE, THERE WAS A HORRENDOUS BANG, A CLUNKING NOISE AND THE REAR OF THE VEHICLE DROPPED DOWN ALMOST TO THE GROUND. UPON JACKING THE VEHICLE UP AND EXAMINING THE DAMAGE, THE REAR LOWER CONTROL ARMS ROTTED ON BOTH SIDE AND COLLAPSED LIKE PRETZELS, ALLOWING THE REAR DIFFERENTIAL TO TWIST, SNAPPING THE DRIVESHAFT FLANGE WHERE THE UNIVERSAL GOES AND BLOWING OUT BOTH REAR SUSPENSION AIR SPRINGS. AS I SAID, LUCKILY IT WAITED UNTIL I WAS HOME FOR THIS TO HAPPEN. IF IT HAD HAPPEN ON ROUTE 287 ON MY WAY HOME AT 65MPH, I'M SURE THE RESULTS WOULD HAVE BEEN CATASTROPHIC. I CAN'T IMAGINE THAT I WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE. EXAMINING THE UPPER CONTROL ARMS SHOWED THEY ARE ROTTED TO! I CONTACTED THE FORD DEALER I HAVE USED FOR REPAIRS AND FORD CUSTOMER SERVICE. THE DEALERSHIP SAID THEY HAVE SEEN IT BEFORE, BUT TO THEIR KNOWLEDGE, FORD IS NOT ASSISTING FOR THIS PROBLEM. WHEN I CONTACTED FORD CUSTOMER SERVICE, THEY TOOK MY VIN NUMBER AND SAID THERE WERE NO OPEN RECALLS ON THE VEHICLE SO FORD WOULD NOT ASSIST EITHER. READING ON LINE THIS SEEMS TO BE A COMMON PROBLEM AND I THINK FORD SHOULD BEE HELD RESPONSIBLE FOR IT. I AM 49 YEARS OLD AND HAVE OWNED ALOT OF CARS, I'VE NEVER SEEN ANYTHING LIKE THIS! I WORK FOR AN AUDI DEALERSHIP, NEEDLESS TO SAY I DON'T THINK I WOULD BUY ANOTHER FORD.

NHTSA complaint #10484100 — an unverified report by a vehicle owner.

at 97,055 miles Succasunna, NJ

SUSPENSION

HELLO, LUCKILY I MADE IT HOME BEFORE THIS HAPPENED AS I WAS TOWING MY TRAILER WITH A COUCH AND CHAIR ON IT. I GOT HOME AND STOPPED IN FRONT OF MY HOUSE, THEN HAD TO MOVE THE TRUCK. WHEN I STEPPED ON THE GAS TO MOVE, THERE WAS A HORRENDOUS BANG, A CLUNKING NOISE AND THE REAR OF THE VEHICLE DROPPED DOWN ALMOST TO THE GROUND. UPON JACKING THE VEHICLE UP AND EXAMINING THE DAMAGE, THE REAR LOWER CONTROL ARMS ROTTED ON BOTH SIDE AND COLLAPSED LIKE PRETZELS, ALLOWING THE REAR DIFFERENTIAL TO TWIST, SNAPPING THE DRIVESHAFT FLANGE WHERE THE UNIVERSAL GOES AND BLOWING OUT BOTH REAR SUSPENSION AIR SPRINGS. AS I SAID, LUCKILY IT WAITED UNTIL I WAS HOME FOR THIS TO HAPPEN. IF IT HAD HAPPEN ON ROUTE 287 ON MY WAY HOME AT 65MPH, I'M SURE THE RESULTS WOULD HAVE BEEN CATASTROPHIC. I CAN'T IMAGINE THAT I WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE. EXAMINING THE UPPER CONTROL ARMS SHOWED THEY ARE ROTTED TO! I CONTACTED THE FORD DEALER I HAVE USED FOR REPAIRS AND FORD CUSTOMER SERVICE. THE DEALERSHIP SAID THEY HAVE SEEN IT BEFORE, BUT TO THEIR KNOWLEDGE, FORD IS NOT ASSISTING FOR THIS PROBLEM. WHEN I CONTACTED FORD CUSTOMER SERVICE, THEY TOOK MY VIN NUMBER AND SAID THERE WERE NO OPEN RECALLS ON THE VEHICLE SO FORD WOULD NOT ASSIST EITHER. READING ON LINE THIS SEEMS TO BE A COMMON PROBLEM AND I THINK FORD SHOULD BEE HELD RESPONSIBLE FOR IT. I AM 49 YEARS OLD AND HAVE OWNED ALOT OF CARS, I'VE NEVER SEEN ANYTHING LIKE THIS! I WORK FOR AN AUDI DEALERSHIP, NEEDLESS TO SAY I DON'T THINK I WOULD BUY ANOTHER FORD.

NHTSA complaint #10484100 — an unverified report by a vehicle owner.