Owners have filed 56 complaints
about the 2007 Lincoln Navigator with NHTSA between 2007 and 2024.
The largest single group is the brakes.
Across this model's run it ranks 10 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Lincoln Navigator. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 66
39% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Lincoln Navigator
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
48.2%
1,000 – 9,999 miles
816.3%
10,000 – 24,999 miles
36.1%
25,000 – 49,999 miles
612.2%
50,000 – 74,999 miles
510.2%
75,000 – 99,999 miles
1122.4%
100,000 – 149,999 miles
1122.4%
150,000+ miles
12.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2007peak 4Aug 2024
Recalls on the 2007 Lincoln Navigator
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
08V058000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FORD IS RECALLING 123,632 MY 2007-2008 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES. THE DOOR HANDLE HOUSING EMBOSSMENT RETAINING THE BOTTOM OF THE INTERIOR DOOR HANDLE SPRING ON ALL SIDE DOORS MAY FRACTURE DURING NORMAL CUSTOMER USAGE. THIS CAN RESULT IN INSUFFICIENT SPRING FORCE TO RETURN THE HANDLE TO THE FULLY CLOSED POSITION. THE HANDLE MAY BE LOOSE CAUSING A RATTLE OR NOISE AND THE HANDLE MAY NOT RETURN TO THE FULLY CLOSED POSITION. THIS CONDITION MAY ALSO PROVIDE A DELAYED RESISTANCE WHEN ACTUATING THE HANDLE PRIOR TO OPENING THE DOOR.
Risk: IN THE EVENT OF A SIDE IMPACT CRASH, THE INTERIOR DOOR HANDLE MAY CAUSE THE DOOR LATCH TO OPEN INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT.
FORD IS RECALLING 57,199 MY 2006-2007 E-150, E-250, E-350, AND MY 2007 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES EQUIPPED WITH 5.4L ENGINES. THE FUEL RAIL CROSS-OVER HOSE MAY CONTAIN WEAK AREAS. AS A RESULT, THE HOSE MAY CRACK, WHICH COULD CAUSE A FUEL ODOR AND/OR FUEL LEAK.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20080403,673 units in Canada
Other
On certain vehicles, the door handle housing embossment retaining the bottom of the interior door handle spring on all side doors may fracture during normal usage, resulting in insufficient spring force to return the handle to the fully closed position. Under certain conditions, this may cause the door latch to open during a side impact crash, which could result in increased risk of fatality or injury to an adjacent occupant. Correction: Dealers will replace the interior side door handle springs with updated versions.
Recall 20080392,135 units in Canada
Fuel System
On certain vehicles equipped with a 5.4L engine, the fuel rail cross-over hose may have intermittent, localized carbon material clumps in the hose wall, which could weaken the hose. Over time a fuel leak may develop. Fuel leakage, in the presence of an ignition source, could result in a fire, causing property damage and/or personal injury. Correction: Dealers will replace the fuel rail assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 90,000 milesHuntington, INCrash1 injured
FUEL/PROPULSION SYSTEM
UNEXPLAINED ACCELERATION WITHOUT WARNING
NHTSA complaint #10766351 — an unverified report by a vehicle owner.
at 82,000 milesPort Saint Lucie, FLFire
ELECTRICAL SYSTEM
THE TRUCK STARTED ON FIRE AROUND THE FRONT PASSENGER SEAT WHILE I WAS DRIVING ,I PULLED OVER RESCUED MY DOG RAN TO THE GRASS AREA AND WATCH IT BURN TO THE GROUND. THIS WAS JUNE 13,2015
NHTSA complaint #10736159 — an unverified report by a vehicle owner.
at 52,000 milesNancy, KYCrash1 injured
AIR BAGS
DRIVING TO WORK. GOING 45-50 MPH, A DOG RUNS IN FRONT OF ME, AND SWERVED AND HIT A TREE. THE AIRBAGS DID NOT DEPLOY, RESULTING IN SERIOUS INJURIES. TRYING TO FIND AN ATTORNEY TAKE THE CASE.
NHTSA complaint #10523809 — an unverified report by a vehicle owner.
at 52,000 milesNancy, KYCrash1 injured
STRUCTURE:BODY
DRIVING TO WORK. GOING 45-50 MPH, A DOG RUNS IN FRONT OF ME, AND SWERVED AND HIT A TREE. THE AIRBAGS DID NOT DEPLOY, RESULTING IN SERIOUS INJURIES. TRYING TO FIND AN ATTORNEY TAKE THE CASE.
NHTSA complaint #10523809 — an unverified report by a vehicle owner.
at 104,000 milesKingwood, TXFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENGINE BECAME INOPERABLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THEY NOTICED THAT THE FUEL PUMP WAS MELTED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY ONE MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
NHTSA complaint #10514966 — an unverified report by a vehicle owner.
at 115,704 milesHouston, TXFire
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL PUMP HAD BECOME BURNED AND WOULD NEED REPLACING. THE CONTACT STATED THAT THE FUEL PUMP HAD TO BE REPLACED WITH AN AFTER MARKET FUEL PUMP BECAUSE THE ORIGINAL PART WAS NO LONGER BEING MANUFACTURED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,704.
NHTSA complaint #10514436 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 75,000 milesBlue Jay, CA
ENGINE
The contact owns a 2007 Lincoln Navigator. The contact stated while driving 35 MPH, there was an abnormal sound coming from the engine compartment, prompting the contact to pull over to the shoulder of the roadway. The vehicle was towed to the residence. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the rocker arms, finding that the engine lacked adequate compression, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 75,000.
NHTSA complaint #11610926 — an unverified report by a vehicle owner.
at 140,000 milesRosedale, NY
STRUCTURE:BODY
DRIVER'S DOOR LATCH WILL NOT OPEN FROM INSIDE THE VEHICLE
NHTSA complaint #11404110 — an unverified report by a vehicle owner.
at 75,000 milesPlano, TX
VEHICLE SPEED CONTROL
TAKATA RECALL. AT A SLOW SPEED, WITH THE FOOT ON THE BRAKE, VEHICLE ACCELERATES. SPEED IS GENERALLY UNDER 10 MPH AND HAS HAPPENED DURING TURNING...EITHER LEFT OR RIGHT. SPECIFICALLY: IT HAPPENED ONCE TURNING LEFT INTO A PARKING SPOT; IT HAPPENED MAKING A SLOW RIGHT HAND TURN ON A STREET; IT HAPPENED AGAIN DURING A LEFT HAND TURN INTO A PARKING GARAGE. WE TOOK IT TO A SHOP AND THE MECHANIC DROVE IT. IT HAPPENED TO HIM AS WELL, BUT I DON'T HAVE THE SPECIFICS FOR THE ONE INCIDENT, BUT HE ALSO EXPERIENCED THE BRAKES NOT ENGAGING NORMALLY TO THE POINT WHERE HE HAD TO PUSH EXTREMELY HARD ON THE BRAKE TO STOP THE VEHICLE. THE VEHICLE IS STILL WITH THE MECHANIC. I'M NOT SURE IF HE'S FINDING THE EXACT CAUSE OF THE PROBLEM. THE MASTER CYLINDER HAS BEEN REPLACE SO FAR, BUT 3 OF THE 5 OR 6 INCIDENTS OCCURRED AFTERWARDS. WE DID CONTACT THE LOCAL LINCOLN DEALERSHIP SERVICE DEPARTMENT AND THEY TOLD US THEY HAVE NEVER HEARD OF A SIMILAR INCIDENT. WE JUST PURCHASED THE VEHICLE SECOND HAND AND HAVE ONLY OWNED IT FOR 2 WEEKS. IT STARTED THE DAY AFTER PURCHASE. IT'S DANGEROUS AND WE DON'T KNOW WHERE TO TURN SINCE WE BOUGHT THE VEHICLE "AS IS". WILL FOLLOW UP WITH THE MECHANIC TOMORROW, 05/13/2019.
NHTSA complaint #11207137 — an unverified report by a vehicle owner.
at 75,000 milesPlano, TX
SERVICE BRAKES
TAKATA RECALL. AT A SLOW SPEED, WITH THE FOOT ON THE BRAKE, VEHICLE ACCELERATES. SPEED IS GENERALLY UNDER 10 MPH AND HAS HAPPENED DURING TURNING...EITHER LEFT OR RIGHT. SPECIFICALLY: IT HAPPENED ONCE TURNING LEFT INTO A PARKING SPOT; IT HAPPENED MAKING A SLOW RIGHT HAND TURN ON A STREET; IT HAPPENED AGAIN DURING A LEFT HAND TURN INTO A PARKING GARAGE. WE TOOK IT TO A SHOP AND THE MECHANIC DROVE IT. IT HAPPENED TO HIM AS WELL, BUT I DON'T HAVE THE SPECIFICS FOR THE ONE INCIDENT, BUT HE ALSO EXPERIENCED THE BRAKES NOT ENGAGING NORMALLY TO THE POINT WHERE HE HAD TO PUSH EXTREMELY HARD ON THE BRAKE TO STOP THE VEHICLE. THE VEHICLE IS STILL WITH THE MECHANIC. I'M NOT SURE IF HE'S FINDING THE EXACT CAUSE OF THE PROBLEM. THE MASTER CYLINDER HAS BEEN REPLACE SO FAR, BUT 3 OF THE 5 OR 6 INCIDENTS OCCURRED AFTERWARDS. WE DID CONTACT THE LOCAL LINCOLN DEALERSHIP SERVICE DEPARTMENT AND THEY TOLD US THEY HAVE NEVER HEARD OF A SIMILAR INCIDENT. WE JUST PURCHASED THE VEHICLE SECOND HAND AND HAVE ONLY OWNED IT FOR 2 WEEKS. IT STARTED THE DAY AFTER PURCHASE. IT'S DANGEROUS AND WE DON'T KNOW WHERE TO TURN SINCE WE BOUGHT THE VEHICLE "AS IS". WILL FOLLOW UP WITH THE MECHANIC TOMORROW, 05/13/2019.
NHTSA complaint #11207137 — an unverified report by a vehicle owner.
at 75,000 milesPlano, TX
FUEL/PROPULSION SYSTEM
TAKATA RECALL. AT A SLOW SPEED, WITH THE FOOT ON THE BRAKE, VEHICLE ACCELERATES. SPEED IS GENERALLY UNDER 10 MPH AND HAS HAPPENED DURING TURNING...EITHER LEFT OR RIGHT. SPECIFICALLY: IT HAPPENED ONCE TURNING LEFT INTO A PARKING SPOT; IT HAPPENED MAKING A SLOW RIGHT HAND TURN ON A STREET; IT HAPPENED AGAIN DURING A LEFT HAND TURN INTO A PARKING GARAGE. WE TOOK IT TO A SHOP AND THE MECHANIC DROVE IT. IT HAPPENED TO HIM AS WELL, BUT I DON'T HAVE THE SPECIFICS FOR THE ONE INCIDENT, BUT HE ALSO EXPERIENCED THE BRAKES NOT ENGAGING NORMALLY TO THE POINT WHERE HE HAD TO PUSH EXTREMELY HARD ON THE BRAKE TO STOP THE VEHICLE. THE VEHICLE IS STILL WITH THE MECHANIC. I'M NOT SURE IF HE'S FINDING THE EXACT CAUSE OF THE PROBLEM. THE MASTER CYLINDER HAS BEEN REPLACE SO FAR, BUT 3 OF THE 5 OR 6 INCIDENTS OCCURRED AFTERWARDS. WE DID CONTACT THE LOCAL LINCOLN DEALERSHIP SERVICE DEPARTMENT AND THEY TOLD US THEY HAVE NEVER HEARD OF A SIMILAR INCIDENT. WE JUST PURCHASED THE VEHICLE SECOND HAND AND HAVE ONLY OWNED IT FOR 2 WEEKS. IT STARTED THE DAY AFTER PURCHASE. IT'S DANGEROUS AND WE DON'T KNOW WHERE TO TURN SINCE WE BOUGHT THE VEHICLE "AS IS". WILL FOLLOW UP WITH THE MECHANIC TOMORROW, 05/13/2019.
NHTSA complaint #11207137 — an unverified report by a vehicle owner.
Kennesaw, GA
FUEL/PROPULSION SYSTEM
MY 2007 LINCOLN NAVIGATOR MAY NEED RAIL CROSS-OVER HOSE BECAUSE IT CONTAINS WEAK AREAS. THE HOSE MAY CRACK, WHICH COULD CAUSE A FUEL ODOR AND/OR FUEL LEAK. THIS IS WHAT I'M SMELLING OUTSIDE OF MY TRUCK.
NHTSA complaint #11193571 — an unverified report by a vehicle owner.
at 186,258 milesBIG Rapids, MI
ELECTRICAL SYSTEM
WATER APPEARS TO HAVE LEAKED INTO THE INTERIOR FUSE BOX , DAMAGING MANY ITEMS AND WIRES UNDER FUSE BOX , WIRES ARE SITTING IN WATER, CAUSING CORRUPTION AND LOSS OF LIGHTS AND OTHER FUNCTIONS
NHTSA complaint #11183207 — an unverified report by a vehicle owner.
at 188 milesNorwood, OH
STEERING
WAS DRIVING CAR SHUT OFF...BOUGHT NEW BATTERY INSTANTLY, THEN REPLACED CRANKSHAFT SENSOR BECAUSE AFTER CAR SHUTOFF IT WOULDNT START BACK UP...
NHTSA complaint #11179993 — an unverified report by a vehicle owner.
at 188 milesNorwood, OH
UNKNOWN OR OTHER
WAS DRIVING CAR SHUT OFF...BOUGHT NEW BATTERY INSTANTLY, THEN REPLACED CRANKSHAFT SENSOR BECAUSE AFTER CAR SHUTOFF IT WOULDNT START BACK UP...
NHTSA complaint #11179993 — an unverified report by a vehicle owner.
at 188 milesNorwood, OH
FUEL/PROPULSION SYSTEM
WAS DRIVING CAR SHUT OFF...BOUGHT NEW BATTERY INSTANTLY, THEN REPLACED CRANKSHAFT SENSOR BECAUSE AFTER CAR SHUTOFF IT WOULDNT START BACK UP...
NHTSA complaint #11179993 — an unverified report by a vehicle owner.
at 75,750 milesSeminole, FL
ELECTRICAL SYSTEM
THE A/C STOPS BLOWING AND FUNCTIONING. RECALL # TSB-08-9-1 FROM 10-23-2008 STATES THIS EXACT ISSUE. WHEN A/C IS SELECTED THE BLOWER MOTOR AUTOMATICALLY GOES TO HIGH.
NHTSA complaint #11099499 — an unverified report by a vehicle owner.
Freehold, NJ
UNKNOWN OR OTHER
RUNNING BOARD ON DRIVER SIDE DOES NOT RETRACT AFTER CLOSING THE DOORS. IT REMAINS DEPLOYED. HAVE TO USE MY FOOT TO ASSIST IT TO CLOSE.....OFTEN. TRIED USING WD-40 TO LUBRICATE THE HINGES BUT THIS ONLY SERVES AS A TEMPORARY FIX. ISSUES RETURNS SHORTLY THEREAFTER.
NHTSA complaint #11065363 — an unverified report by a vehicle owner.
Freehold, NJ
STRUCTURE:BODY
HYDRAULIC STRUTS (LIFT SUPPORT) FOR BOTH FRONT HOOD AND POWER LIFTGATE COMPLETELY FAIL AND CANNOT STAY OPEN.
NHTSA complaint #11065364 — an unverified report by a vehicle owner.
West Reading, PA
UNKNOWN OR OTHER
MY DRIVER SIDE DOOR LATCH IS BROKEN.....I CANT GET OUT OF MY CAR...AND CANT REALLY FIGURE OUT HOW TO FIX
NHTSA complaint #10970838 — an unverified report by a vehicle owner.
at 110,000 milesKimberly, ID
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. WHILE STARTING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED AND THE RPMS INCREASED. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL FOR THE RPMS TO DECREASE. THE CONTACT MENTIONED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #10966077 — an unverified report by a vehicle owner.
at 110,000 milesKimberly, ID
ENGINE
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. WHILE STARTING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED AND THE RPMS INCREASED. THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL FOR THE RPMS TO DECREASE. THE CONTACT MENTIONED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #10966077 — an unverified report by a vehicle owner.
at 80,500 milesMission Viejo, CA
STRUCTURE:BODY
MY CAR WAS PARKED IN MY DRIVEWAY. I OPENED THE BACK HATCH TO ALLOW MY CHILDREN TO LOAD THEIR VIOLINS IN THE BACK BEFORE TAKING THEM TO SCHOOL. THE HATCH SUDDENLY CAME DOWN QUICKLY ON ITS OWN, SLAMMING DOWN. IT HIT MY SON'S ARM JUST AS HE PULLED AWAY FROM THE CAR. IT COULD HAVE CAUSED HIM GREAT BODILY HARM. EVERY TIME I PUSH THE REMOTE TO OPEN THE HATCH IT OPENS COMPLETELY THEN SLAMS BACK DOWN.
NHTSA complaint #10790581 — an unverified report by a vehicle owner.
at 80,500 milesMission Viejo, CA
ELECTRICAL SYSTEM
MY CAR WAS PARKED IN MY DRIVEWAY. I OPENED THE BACK HATCH TO ALLOW MY CHILDREN TO LOAD THEIR VIOLINS IN THE BACK BEFORE TAKING THEM TO SCHOOL. THE HATCH SUDDENLY CAME DOWN QUICKLY ON ITS OWN, SLAMMING DOWN. IT HIT MY SON'S ARM JUST AS HE PULLED AWAY FROM THE CAR. IT COULD HAVE CAUSED HIM GREAT BODILY HARM. EVERY TIME I PUSH THE REMOTE TO OPEN THE HATCH IT OPENS COMPLETELY THEN SLAMS BACK DOWN.
NHTSA complaint #10790581 — an unverified report by a vehicle owner.
at 120,000 milesOroville, CA
ENGINE
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ALL POWER AND STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL TANK FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10779078 — an unverified report by a vehicle owner.
at 120,000 milesOroville, CA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ALL POWER AND STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL TANK FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10779078 — an unverified report by a vehicle owner.
at 90,000 milesHuntington, INCrash1 injured
FUEL/PROPULSION SYSTEM
UNEXPLAINED ACCELERATION WITHOUT WARNING
NHTSA complaint #10766351 — an unverified report by a vehicle owner.
at 82,000 milesPort Saint Lucie, FLFire
ELECTRICAL SYSTEM
THE TRUCK STARTED ON FIRE AROUND THE FRONT PASSENGER SEAT WHILE I WAS DRIVING ,I PULLED OVER RESCUED MY DOG RAN TO THE GRASS AREA AND WATCH IT BURN TO THE GROUND. THIS WAS JUNE 13,2015
NHTSA complaint #10736159 — an unverified report by a vehicle owner.
at 103,000 milesCenter Valley, PA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 5/20/15*CN THE CONSUMER STATED THE MECHANIC ADVISED IF A SPARK WAS TO OCCUR THE VEHICLE COULD HAVE CAUGHT FIRE. UPDATED 9/17/2015
NHTSA complaint #10705887 — an unverified report by a vehicle owner.
at 113,412 milesWashington, DC
UNKNOWN OR OTHER
DRIVER'S SIDE RETRACTABLE RUNNING BOARDS KEEPS GETTING STUCK IN OPEN POSITION AND KEEPS TRYING TO RETRACT WHILE DRIVING, AFTER RESEARCH FOUND OUT RUNNING BOARDS HAVE BEEN MALFUNCTIONING ON NAVIGATORS SINCE EARLY 2000. FORD MERCURY WILL NOT RECALL EVEN THOUGH THEY KNOW ITS A VEHICLE DEFECT. DRIVERS SEAT AND STEERING WHEEL WILL NOT STAY WHERE ITS SET WILL RESET IT SELF SOMETIMES WHILE DRIVING
NHTSA complaint #10660757 — an unverified report by a vehicle owner.
at 32,000 milesRiver Ranch, FL
POWER TRAIN
ON FRIDAY, AUGUST 29, 2014 AT 1200 HOURS, I PARKED MY VEHICLE IN A MCDONALD'S PARKING LOT. I BACKED INTO A SPACE (THE DRIVEWAY WAS SLANTED DOWN TO THE MIDDLE OF THE PARKING LOT), MOVED THE GEAR SHIFTER TO PARK, GOT OUT OF THE VEHICLE. I WALKED IN FRONT OF THE VEHICLE, STOPPED TO WATCH TRAFFIC FOR A CLEARING TO CROSS THE PARKING LOT, AND THE VEHICLE BUMPED ME FROM BEHIND. IT WAS SLOWLY MOVING TOWARDS THE CENTER OF THE PARKING LOT. I JUMPED BACK IN THE VEHICLE AND APPLIED THE BRAKE TO STOP ITS FORWARD MOTION. I CHECKED THE GEAR SHIFTER WHICH INDICATED THAT IT WAS IN PARK. BUT, I WAS ABLE TO MOVE THE GEAR SHIFTER OUT OF PARK, PLACE IT IN REVERSE AND BACK THE VEHICLE IN THE PARKING SPACE, AND AGAIN PLACED THE GEAR SHIFTER IN PARK. AGAIN THE VEHICLE STARTED DRIFTING FORWARD. I TRIED SEVERAL MORE TIMES TO PLACE THE GEAR SHIFTER IN PARK. FINALLY, IT SEEMED TO HOLD. I WENT IN TO EAT MY LUNCH AND RETURNED TO MY VEHICLE. THE GEAR SHIFTER WOULD NOT COME OUT OF PARK. AFTER SEVERAL TRIES, IT FINALLY DID. I DROVE THE VEHICLE STRAIGHT HOME. I PLACED THE GEAR SHIFTER IN PARK NUMEROUS TIMES BEFORE IT WOULD HOLD AND THE VEHICLE STOPPED MOVING. EACH TIME THE GEAR SHIFTER INDICATED THAT IT WAS IN PARK. I APPLIED THE EMERGENCY BRAKE AND CONTACTED THE FORD DEALERSHIP, ALAN JAY FORD, 3201 US HWY 27 SEBRING, FL 33870, 888-448-1737, AND SPOKE TO [XXX] IN THE SERVICE DEPARTMENT. SINCE IT WAS THE LABOR DAY WEEKEND, THE FIRST AVAILABLE APPOINTMENT IS NEXT TUESDAY, SEPTEMBER 2, 2014 AT 0800 HOURS. I HOPE TO BE ABLE TO GET THE GEAR SHIFTER OUT OF PARK AND INTO DRIVE TUESDAY MORNING FOR THIS APPOINTMENT. THIS IS A SAFETY HAZARD. THE GEAR SHIFTER SHOWS ITSELF IN THE PARK POSITION BUT IS INTERMITTENTLY NOT HOLDING. THE VEHICLE MOVES ON ITS OWN AS IT DID IN THE MCDONALD'S PARKING LOT, BUMPING UP AGAINST MY BACK. FORTUNATELY, IT WAS SLOW MOVING THIS TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10629794 — an unverified report by a vehicle owner.