UNKNOWN OR OTHER
2004 MAZDA MPV. CONSUMER WRITES ASKING TO BE REMOVED FROM RECALL LIST BECAUSE THEY NO LONGER OWN THE VEHICLE.
NHTSA complaint #11433760 — an unverified report by a vehicle owner.
32 of the 1,156 complaints filed about the Mazda MPV are about the other systems — 3% of everything owners reported. The worst model year for it is 2000.
32
Complaints
3%
Share of all complaints
0
Crashes
1
Fires
UNKNOWN OR OTHER
2004 MAZDA MPV. CONSUMER WRITES ASKING TO BE REMOVED FROM RECALL LIST BECAUSE THEY NO LONGER OWN THE VEHICLE.
NHTSA complaint #11433760 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
NHTSA 01V382000 MANUFACTURER CAMPAIGN # 0520A 12/20/2001 REMEDY AVAILABLE DX BRAKE LINES AND VALVES. AS VEHICLE IS IN OPERATION FRONT SUSPENSION SHAKES VERY BAD ABOUT 35MPH TO 50MPH DOES NOT FEEL SAFE TO DRIVE ON HWY.
NHTSA complaint #11394681 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FRONT CROSS MEMBER CORROSION; FRAME DAMAGED; CAR DANGEROUSLY UNSTABLE. WHEEL ALIGNMENT COST ME $72.64 AND FRAME REPAIR COST $693.36. THE VEHICLE IN THE SHOP FOR 4 DAYS. MENTAL ANGUISH. MAZDA DEALER DECLINED REPAIRS. MAZDA CUSTOMER SERVICE DECLINED TO PAY. NOW THEY ARE ADMITTING THAT PROBLEM ON MAZDA 6 VEHICLES. IT'S AN OLD PROBLEM PROBABLY RELATED TO METALLURGY OR IMPROPER PAINT PROTECTION.
NHTSA complaint #11156612 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
WHEN I INITIALLY BOUGHT THIS VEHICLE IT HAD BEEN THROUGH PREVIOUS OWNERS AND I HAVE BEEN TRYING TO FIX THINGS BUT AM A SINGLE MOTHER OF THREE AND I JUST CAN AFFORD MUCH BUT I HAPPEN TO PUT THE YR MAKE AND MODEL INTO THE GOOGLE ONE DAY AND NOTICE OF RECALLS AND AS I READ THE SAME AS WHATS I HAD ALREADY NOTICED HAD ALREADY HAPPENED AND I FIGURED I COULD LIVE WITH IT BUT I WOKE UP ONE MORNING GOT IN IT AND BOOM DRIVING FOR TEN MINUTES AND BOOM ALL OF A SUDDEN I HAVE NO GEARS AND THEN I GET 1ST AND NOTHING ELSE THEN EVENTUALLY NO REVERSE , SO AFTER ALMOST GETTING STUCK IN THE COLD STREETS WITH A BABY AND MY FRIEND, I BARELY MADE IT HOME I WANNA KNOW WHY SUCH A NICE VEHICLE IS SO FUCT!!! AND WHY DID I GET A BUNK DEAL. LIKE I THOUGHT THIS WAS MY BREAK FINALLY I WONT HAVE TO WORRY SO MUCH ABOUT A VEHICLE JUST THE OTHER STUFF, BUT TO MY DISMAY........... HERE WE ARE?????? AND IF YOU HAPPEN TO CONTACT ME I CAN THEN EXPLAIN IN DETAIL THE DESTRUCTION OF THIS VEHICLE
NHTSA complaint #11151384 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WOULD LIKE TO REPORT THE VANCE WHO IS THE AUTO MANAGER AT SEARS AUTO IN SALEM, OREGON AT 955 LANCASTER DRIVE NE SALEM, OREGON 97301. I BOUGHT 4 NEW TIRES IN JUNE 2018 AND PURCHASED A ROAD HAZARD PLUS WARRANTY. IN BETWEEN THIS INCIDENT I AM REPORTING TO YOU; I REPORTED VANCE FOR BEING VERY UNPROFESSIONAL TO ME IN THE STORE, MAKING DEMEANING COMMENTS TO ME, AND DENYING ME THE OPPORTUNITY TO BUY ALL SEASON TIRES THAT WERE AVAILABLE ONLINE. I FILED A COMPLAINT IN JULY AFTER GOING IN FOR AN OIL CHANGE AND VANCE DOING SOMETHING TO MY HEADLIGHTS WHEN HE WAS NOT ASKED TO. I AM REPORTING THAT EVERY PART THAT I REPLACE NEW ON MY CAR; VANCE WENT TO THAT AREA (NEW HEADLIGHTS, NEW ROTORS) AND CAUSED ME TO HAVE TO GO RECEIVE ADDITIONAL WORK (WHICH I DID ON MY ROTORS, I HAD TO HAVE THEM MACHINED EVEN THOUGH I HAD NEW ONES PUT ON IN 2016. NEW ROTORS LAST MORE THAN 1 BRAKE PAD CHANGE). I RECEIVED THAT WORK ON SEPTEMBER 10, 2018 AT ANOTHER AUTOMOTIVE SHOP. I WENT TO SEARS ON SEPTEMBER 10, 2018 BECAUSE MY TIRE WAS LOW. MY TIRES ARE STILL UNDER WARRANTY. VANCE FROM SEARS AUTO IN SALEM, OREGON STATED HE WOULD NOT SERVICE MY CAR BECAUSE I FILED A REPORT WITH SEARS CUSTOMER SERVICE. HE STATED I CAN DRIVE TO SEARS IN BEAVERTON, OREGON WHEN VANCE KNEW I HAD A NAIL IN MY TIRE. HE WAS PUTTING MY SAFETY AT RISK. I HAD TO GO BUY ANOTHER TIRE, CALL THE DISTRICT MANAGER (LEO), AND HAVE HIM APPROVE FOR MY TIRE TO BE CHANGED IN SALEM AND TO BE REIMBURSED FOR THE TIRE THAT I PAID FOR. LEO WAS VERY PROFESSIONAL AND FIXED THE SITUATION BUT I AM REPORTING VANCE ATTEMPTING TO COMPROMISE MY SAFETY, WORKING ON AREAS OF MY CAR I DID NOT ASK OR APPROVE, UNPROFESSIONAL ABUSE, AND FOR DISCRIMINATION. THERE ARE OTHER CUSTOMERS THAT HAVE FILED CUSTOMER SERVICE COMPLAINTS AGAINST THIS SALEM AUTO SHOP IN SALEM, OREGON BUT THEY WERE STILL ABLE TO UTILIZE THEIR WARRANTY. I APPRECIATE YOUR INVESTIGATI
NHTSA complaint #11129590 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY BROTHERS MAZDA MPV 2001 VAN HAS A MUSTY OR FREON LEAKING LIKE SMELL NOT SURE WHAT BUT WHEN AIR CONDITIONING IS ON IT'S REALLY BAD IS THIS HARMFUL TO BREATH FOR LONG PERIODS OF TIME FOR ADULTS AND CHILDREN. I READ UP ON MANUFACTURER DEFECTS AN NO RECALL WAS ASSIGNED OR BROUGHT UP BUT SEVERAL AN I MEAN SEVERAL COMPLAINTS AND RECOMMENDED THINGS TO DO ABOUT THIS ) SMELL ISSUE) IS KNOW BY THE MANUFACTURER COMPANY BUT OM ALL MY RESEARCH AN FINDINGS CONTAIN NO EVIDENCE OF DEALSHIPS SEELING THESE VEHICLE HAVE NO RECORD OF DOING ANY REPLACEMENT OF PARTS OR MAINTENANCE ON EFFECTIVE MOLDY OR FREON SMELL MAINTENANCE COMING FROM VENTS ONLY REPLACED CABIN FILTER ON FEW OCCASIONS .THE MANUFACTURES CAUSE SAYS DIFFERENT PLEASE INVESTIGATE BECAUSE OF IT IS A MOLD ISSUE AND PARTS CAN BE REPLACED BECAUSE OF BAD DESIGN OR EVEN LACK OF MAINTENANCE DONE AT DEALERSHIP A RECALL SHOULD BE THE RESULT.I WILL ENCOURAGE THE NUTSA TO TRY FIRST TRY AN GET ANY CERTIFIED ANDERSON DEALERSHIP TO IDENTIFY PRESENTS OF MOLD COMING FROM VENTS WHAT THEY DID RESOLVE ISSUE, WHAT THEY REPLACED,HOW OFTEN AND CRITICAL IT IS TO DO SO BECAUSE OF MOLD OR SUCH UNSAFE FUMES COMING IN THROUGH VENTS INDIRECT CONTACT WITH CHILDREN OVER LONG PERIODS OF TIME. HOW MANY ACCOUNTS HAVE THERE BEEM OR MEDICAL RESPITORY FAULTS SUBJECT TO EVER THOUGH PUBLIC WAS NOT AWARE THAT THESE MAZDA VEHICLES ARE SUBJECT TO MOLD AFTER EVEN A SHORT TIME DRIVING DEPENDING ON HUMIDITY DRIVING CONDITIOMS TO ME THAT SHOULD BE MANUFACTURER COMPANY DEFAULT OR RECALL .A MOLD ISSUE IIN A SHORT OR LONG TERM WITH ANY VEHICLE SHOULD BE BROUGHT TO SERIOUS..... SERIOUS. PUBLIC ATTION. ANOTHER STUPID QUESTION THAT COULD BE ASKED IF EVEN SERVICED PROPERTY HOW DOES THE CERTIFIED SHOP OR DEALERSHIP PROVE THAT ALL OR 99% OR WHATEVET THE GOOD OR BAD OF AIR IS BEING DISTRIBUTED THROUGHOUT THE VEHICLE.
NHTSA complaint #11120970 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DOS NOTE TUN ON CHECKLIGHT.ENGINE WENT OUT RUNNING ANDE DOS NOTE GIVE CONDE.TRIED WIHT OTHER ECU ANDE HACE THE DAME.
NHTSA complaint #11054508 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
TAKATA RECALL IT SAY SR ON THE SEAT.... THIS IS WHAT HAPPENS, MY WIFE AND I WORK FOR A SATELLITE COMPANY AS INSTALLERS. SAT AT 4:30PM WE ARRIVE AT CUSTOMER HOUSE TO PERFORM THE INSTALLATION. .. TURN THE CAR OFF I TAKE THE KEYS AS NORMAL.GREET THE CUSTOMER AND DID A SITE SURVER 5 MIN.. PASS AND WE DECIDED TO GO BACK TO THE CAR TO DO PAPER WORK AND TURN AC ON.... WELL MY WIFE GOT ON TH PASSENGER SIDE AND I IN THE DRIVER SIDE WE CLOSE THE DOOR AND I PRESENT THE KEY TO TURN ON CAR.. THE PASSENGER SIDE AIR BAG ON THE SEAT DEPLOYE AND INJURE MY WIFE ON HER ARMS AND BACK RIB CAGE NECK BONES BREATHING SHARP PAIN ON THE LUNG AREA MAKING HER SHORT OF BREATH. WHILE SHE RECEIVED THE IMPACT WITH OUT EXPECTING THE HIT SHE THOUGHT SHE WAS SHOT SHE LOST CONTINENCE AND FALL INTO TRAUMA AND STRESS LEVELS TILL I REALIZE IT WAS THE AIR BAG HAD DEPLOYED WHILE CAR WAS IN PARK. THIS HAPPEN WHILE THE VEHICLE WAS IN PARK AND OFF NO IGNITION KEYS AND HAPPEN WHEN I PRESENTED THE KEY TO TURN IT ON. NOW SHE LEAVES IN FEAR WHAT IF THE NEXT CAR DO THE SAME AND IT HAS AFFECTED HER LIFE PUTTING HER IN PAINFUL MISERY MENTAL AND SUFFERING THE IGNORANCE AND UNPROFESSIONAL HAS AFFECTED MY FAMILY. .. MAZDA IT'S RESPONSIBLE... THANK GOD SHE IT'S ALIVE AND WE WASN'T DRIVING. I DECLARE THE VEHICLE UNSAFE AND SHOULD BE A RE CALL NOW PLEASE. LET'S SAFE LIFE'S. THANK YOU! SOME IT'S LIABLE FOR WHAT HAPPEN TO HER THIS VEHICLE I GOT IT FROM THE HONDA DEALER OF WINTER HAVEN FL THEY HAVE BEEN VERY HELPFUL AND KIND TRYING TO HELP US THE BEST WAY. I NEED HELP I AM LOOSING TIME AT WORK AND ALL THE DIFFICULTIES WE GOING THROUGH. WHAT CAN YOU DO?
NHTSA complaint #11015277 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CAR WAS STATIONARY AND IN PARK. UPON TURNING KEY IN IGNITION, THE PASSENGER SIDE AIR BAG DEPLOYED. MAZDA SERVICE AGENT COULD FIND NO MECHANICAL CAUSE. IT IS NOT NORMAL WEAR AND TEAR. RESULTING AIRBAGS CANNOT BE TURNED ON, LEAVING US WITH A VEHICLE WITH NO AIRBAG PROTECTION. MAZDA DECLINED OUR REQUEST TO REPLACE THE FAULTY AIRBAG SYSTEM, AND ONLY OFFERED US A 500 CREDIT TOWARD THE PURCHASE OF ANOTHER VEHICLE. THIS OFFER DOES NOT EQUAL THE BOOK VALUE OF THE CAR, AND CERTAINLY THE REAL VALUE OF A PAID FOR RELIABLE VEHICLE IN GREAT CONDITION.
NHTSA complaint #10910749 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
2003 MAZDA MPV. 70,276 MILES. 3/8/11 - STARTED RUNNING ROUGH. TWO REAR COILS BAD; DEALER REPAIRED ALL THREE REAR COILS BECAUSE (ACCORDING TO DEALER) ONCE ONE GOES, THEY ALL GO. ($855.01) ONE WEEK LATER - 3/16/11, ROUGH IDLE AND ODOR OF GASOLINE. CHECK ENGINE LIGHT GOES ON. 70,339 MILES. DEALER REPLACED ALL 3 FRONT COILS. ($463.76) I AM TOLD THIS IS A *COMMON PROBLEM* WITH MPVS. DEALER TOLD ME HE HAS SEEN MANY OF THEM COMING IN, AND IT WAS A GOOD THING I WAS HAVING IT TAKEN CARE OF PROMPTLY. IF I DID NOT, THE CATALYTIC CONVERTER GOES BAD AS A RESULT...COST OF REPLACEMENT OF THE CC: $1,000. NOTE: I OVERHEARD THE SERVICE MANAGER ON THE PHONE TELLING A CUSTOMER THE SPARK PLUG BOOT GOES BAD FIRST, AND CAUSES SOME KIND OF ELECTRICAL PROBLEM THAT DAMAGES THE COILS.
NHTSA complaint #10392028 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE GAS STRUTS TO HOLD UP THE BACK HATCH KEEP BLOWING AND THE HATCH WILL FALL DOWN AND HIT YOU IN THE HEAD
NHTSA complaint #10321893 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MAZDA MPV SPARE TIRE CARRIER. THIS DEVICE LOWERS AND RAISES THE SPARE WHEEL FROM UNDER THE BODY OF THE CAR. THE PROBLEM IS THAT IT IS SO POORLY DESIGNED THAT IT BREAKS AFTER ONE USE. AFTER TALKING TO SALVAGE YARDS ALL THE PARTS THEY HAVE ALSO BROKE. THIS HAS HAPPENED IN TWO OF MY FAMILY CARS. ALSO THE WIRE TO LOWER THE TIRE ISN'T LONG ENOUGH SO THE TIRE CRASHES ON PERSONS HAND.
NHTSA complaint #10179232 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
PAINT IS CHIPPING AND FADING ALL OVER THE VAN ESPECIALLY ON THE BACK AND THE ROOF. I SAW LOTS OF MODELS ON THE ROAD WITH THE SAME PAINT PROBLEM.
NHTSA complaint #10164844 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DT: THE CONSUMER STATES THAT THE ODOMETER WAS ROLLED BACK ON THE VEHICLE TO 33,764 MILES. CONSUMER HAS NOT CONTACTED THE POLICE ABOUT THIS MATTER. CONSUMER RAN A CARFAX AND FOUND THIS INFORMATION ABOUT THIS VEHICLE. CONSUMER HAS NOT CONTACTED THE DEALER OR THE MANUFACTURER.
NHTSA complaint #10127665 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
PAINT STARTED TO CHIP AWAY. TRANSMISSION WAS REPLACED FOR THE SECOND TIME.
NHTSA complaint #10071257 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
04/02 DRIVING VAN . ENGINE LIGHT/ TRANSMISSION STALL CAR WOULD NOT PULL COMPLETE LOST OF DRIVING A;SO CAME TO A SLOW DOWN ON ITS OWN. 002/03 DRIVING ENGINE LIGHT / ODRIVE SYSTEM LIGHT / DOOR WONT OPEN OFF TRACK
NHTSA complaint #10069156 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MPV FOG LIGHT CAUGHT FIRE AFTER WE HAD THE RECALL WORK DONE ON IT THROUGH THE DEALERSHIP WE PURCHASED IT FROM. THE FIRE OCCURRED ON 8/25/03 AND THE RECALL WORK WAS DONE BACK IN JUNE. MY FAMILY WAS IN THE VAN AT THE TIME OF THE FIRE AND LUCKILY NO ONE WAS INJURED.
NHTSA complaint #10070770 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE CONSUMER SMELLED A STRONG CHEMICAL ODOR IN THE CABIN OF THE VEHICLE. THE SMELL CAUSED THE CONSUMER TO FEEL NAUSEOUS AND MADE IT IMPOSSIBLE TO DRIVE THE VEHICLE. THE DEALER REPLACED THE LEATHER SEAT AND OTHER ACCESSORIES YET THE SMELL WAS STILL PRESENT. *NLM *SC
NHTSA complaint #10051970 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
LEAK IN 2000 MPV THAT DEALER STATED WAS DUE TO "OUTSIDE INFLUENCE" AND WOULD NOT BE COVERED AS A MANUFACTURER'S DEFECT. DEALER TOLD US THAT THE LEAK (WHICH RUINED OUR FLOOR BOARDS, RUGS AND WIRING) WAS DUE TO PARKING THE CAR OUTSIDE, WHICH LED TO DIRT AND LEAVES GETTING INTO THE HOOD, (OR SOMEWHERE) CLOGGING THE DRAINAGE SYSTEM . WE DO PARK THE CAR OUTSIDE IN A CLEAR DRIVEWAY. (WE WERE NOT AWARE THAT YOU HAD TO OWN A GARAGE TO OWN A MAZDA). WE HAVE NEVER HAD AN ACCIDENT OR MADE ANY MODIFICATIONS TO THE CAR. IT JUST STARTED TO LEAK UNCONTROLLABLY. THEY ALSO REFUSED TO FIX THE SPARE TIRE HOLDER(WHICH IS UNDER THE BASE OF THE CAR) WHICH ACCORDING TO THE DEALER, BROKE ON THE FIRST USE.(WE SIMPLY FOLLOWED THE INSTRUCTIONS IN THE MANUAL WHEN REMOVING THE TIRE FROM THE HOLDER) WE CAN NOT PUT THE TIRE BACK, AND WERE TOLD THAT IT WOULD COST US 480. (AT LEAST) TO FIX IT. OUR CAR IS 6 MONTHS AND 5,000 MILES OUT OF WARRANTY AND WILL BE RUINED THE NEXT TIME IT RAINS AS WATER POURS INTO THE FRONT OF THE CAR INTO THE FLOORBOARDS, AFTER SOAKING THE WIRING. I SUPPOSE WE WILL HAVE TO MOVE AND BUY A GARAGE....
NHTSA complaint #10049288 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE FRONT CUP HOLDERS WILL FAIL TO HOLD A DRINK WHEN THE VEHICLE MAKES TIGHT TURNS. THE CUP HOLDER USES AN ADJUSTABLE LEVER TO HOLD THE CUP IN PLACE. THIS LEVER OFFERS INSUFFICIENT RESISTANCE TO HOLD THE CUP SECURELY. THIS FAILURE CAN LEAD TO DRINKS FALLING ON THE FLOOR WHICH CAN CAUSE A SAFETY HAZARD FOR THE DRIVER. MAZDA HAS REDESIGNED THE CUP HOLDER IN THE 2002 MODEL, BUT HAS FAILED TO OFFER THE UPDATED CUP HOLDER TO PREVIOUS MODEL YEAR VEHICLES. (2001-2000) DT
NHTSA complaint #769046 — an unverified report by a vehicle owner.