Owners have filed 222 complaints
about the 1995 Mercury Grand Marquis with NHTSA between 1995 and 2016.
The largest single group is the brakes.
Across this model's run it ranks 8 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Mercury Grand Marquis. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 10
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1995 compares with every other Mercury Grand Marquis
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.0%
10,000 – 24,999 miles
12.0%
25,000 – 49,999 miles
36.0%
50,000 – 74,999 miles
918.0%
75,000 – 99,999 miles
1836.0%
100,000 – 149,999 miles
1428.0%
150,000+ miles
48.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
1995 Mercury Grand Marquis 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 9Oct 2016
NHTSA investigations into the 1995 Mercury Grand Marquis
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES EQUIPPED WITH ELECTRONIC TRACTION CONTROL THAT WEREBUILT AFTER MARCH 19, 1997.THESE VEHICLES HAVE AN ADDITIONAL REAR BRAKE LINE AND A MASTIC PATCH CAUSING REDUCED CLEARANCE FROM A STIFFENING RIB IN THE FLOOR PAN.ODI?S ANALYSIS SHOWED HIGHER COMPLAINT AND WARRANTY RATES RELATED TO REAR BRAKE LINE FAI...
RQ03004Opened 11 Mar 2003Closed 25 Jul 2003SERVICE BRAKES, HYDRAULIC:FLUID
REAR BRAKE LINE FAILURE
ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S COMPLAINT DATABASE FOR PEER VEHICLE COMPLAINTS, USING THE SAME BRAKE LINE FAILURE CRITERIA AS FOR THE SUBJECT VEHICLES AND THE SAME MODEL YEARS (1995-97), IDENTIFIED ONLY 1 COMPLAINT INVOLVING GENERAL MOTORS CAPRICE/IMPLALA/88/98/REGAL VEHICLES AND ONLY 2 COMPLAINTS INVOLVING CHRYSLER LH-CARS.THE INV...
RQ03002Opened 3 Jan 2003Closed 3 Jun 2003SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT SEPARATION
SEE ATTACHED REPORT.
EA02025Opened 6 Sep 2002Closed 30 Jun 2004ENGINE AND ENGINE COOLING
SPEED CONTROL DEACTIVATION SWITCH FIRES
BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
DP02007Opened 22 Aug 2002Closed 4 Dec 2002VEHICLE SPEED CONTROL:LINKAGES
FUEL-FED FIRES
THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGA...
SQ01014Opened 27 Nov 2001Closed 3 Oct 2002FUEL SYSTEM, GASOLINE:STORAGE
POST REAR END COLLISION FIRES
Recalls on the 1995 Mercury Grand Marquis
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15E082000
STEERING
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
08V051000
VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
07V336000
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: THIS COULD RESULT IN AN UNDERHOOD FIRE.
96V045000
SEAT BELTS:FRONT:ANCHORAGE
THE RIVETS HOLDING THE REAR OUTBOARD BELT D-RINGS WERE NOT HEAT TREATED PROPERLY CAUSING THE HEADS OF THE RIVETS TO FRACTURE UNDER LOAD AND FAIL TO HOLD THE D-RINGS TO THE STRAPS. THIS DOES NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES."
Risk: CONSEQUENCE OF NON-COMPLIANCE: THIS CONDITION CAN REDUCE THE RESTRAINING CAPABILITIES OF THE SAFETY BELT IN THE EVENT OF AN ACCIDENT.
95V189000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THESE VEHICLES WERE BUILT WITH THE NON-CYCLING POWER WINDOW CIRCUIT BREAKER AND THE CYCLING HEADLAMP CIRCUIT BREAKER INTERCHANGED.
Risk: IN THE EVENT OF A SHORT OR OVERLOAD IN THE HEADLAMPCIRCUIT, BOTH HEADLAMPS CAN GO OUT WITHOUT WARNING, RATHER THAN FLASHING AS INTENDED WITH THE CYCLING CIRCUIT BREAKER. THIS COULD LEAD TO REDUCED NIGHT TIME DRIVER VISIBILITY, INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
95V063000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE SEAL MATERIAL BETWEEN THE FUEL FILLER PIPE AND FUEL TANK MAY NOT HAVE BEEN FULLY CURED DURING THE MOLDING PROCESS WHICH COULD ALLOW FOR FUEL LEAKAGE.
Risk: FUEL LEAKAGE COULD RESULT IN A VEHICLE FIRE IF AN IGNITION SOURCE WERE PRESENT.
95E006002
AIR BAGS:FRONTAL
THE PASSENGER SIDE AIR BAG HAS AN INFLATOR BODY THAT CRACKED DURING FORMING OF THE CURL THAT RETAINS THE IGNITER PLUG IN THE END OF THE INFLATOR. ALSO THE IGNITER END CAP CAN SEPARATE FROM THE INFLATOR.
Risk: THE PASSENGER SIDE AIR BAG MAY NOT INFLATE PROPERLY RESULTING IN REDUCED OCCUPANT PROTECTION IN A VEHICLE ACCIDENT. IF THE IGNITER END CAP SEPARATES IN A FRONTAL COLLISION, HOT GASES CAN BE RELEASED AND IGNITE FLAMMABLE MATERIAL OR CAUSE BURN INJURIES.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20080388,869 units in Canada
Electrical
On certain vehicles, a wiring harness that is not compatible with the vehicle circuit polarity may have been inadvertently installed during servicing for recall 2005028 or 2007258. As a result, the fuse is located in the output circuit rather than in the input power feed circuit, and will not offer the intended protection in the event of an electrical short to ground. This could result in a vehicle fire, causing property damage and/or personal injury. Correction: Dealers will install an updated wiring harness.
Recall 2007258165,447 units in Canada
Electrical
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The failure mode appears to be different than that of Recall 2005028 (05S28). This time, the concern is with long term durability performance issues causing the switch to fail. Correction: Initially as an interim repair, owners will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected. As soon as replacement parts are available, owners will be instructed to return to the dealers for installation of a fused wiring harness designed to eliminate the potential risk of fire.
Recall 19960612,091 units in Canada
Seats And Restraints
THE REAR OUTBOARD SEAT BELT D-RINGS ARE RIVETED TO METAL STRAPS WHICH ARE BOLTED THE THE C-PILLAR STRUCTURE. SOME OF THESE RIVETS WERE NOT PROPERLY HEAT TREATED AND MAY FRACTURE UNDER LOAD AND FAIL TO HOLD THE D-RINGS TO THE STRAPS. IF THE RIVETS WERE TO SEPARATE DURING A CRASH, THERE WOULD BE ADDITIONAL SLACK IN THE BELT SYSTEM AND THE POTENTIAL FOR MORE OCCUPANT MOVEMENT WHILE BEING RESTRAINED BE THE BELTS. CORRECTION: BOTH REAR OUTBOARD RESTRAINTS WILL BE INSPECTED AND, IF REQUIRED, A REINFORCEMENT PLATE WILL BE INSTALLED ON THE AFFECTED SEAT BELT ASSEMBLY.
Recall 19951922,174 units in Canada
Lights And Instruments
THE NON-CYCLING POWER WINDOW CIRCUIT BREAKER AND THE CYCLING LOW-BEAM CIRCUIT BREAKER MAY BE INTERCHANGED AT THE INSTRUMENT PANEL FUSE PANEL. IN THE EVENT OF A SHORT OR OVERLOAD IN THE HEADLAMP CIRCUIT, BOTH HEADLAMPS COULD GO OUT WITHOUT WARNING, RATHER THAN FLASHING AS INTENDED WITH THE CYCLING CIRCUIT BREAKER. THIS COULD LEAD TO REDUCED NIGHTTIME DRIVER VISIBILITY, WHICH COULD RESULT IN AN ACCIDENT. CORRECTION: CIRCUIT BREAKERS WILL BE REMOVED AND REINSTALLED IN THE CORRECT LOCATIONS.
Recall 19950663,952 units in Canada
Fuel System
THE FUEL TANK MAY LEAK AT THE SEAL BETWEEN THE FUEL FILLER PIPE AND THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE COULD POTENTIALLY RESULT IN A FIRE. CORRECTION: A FUEL FILLER PIPE TO FUEL TANK SEAL, WHICH IS MADE FROM DIFFERENT MATERIAL, WILL BE INSTALLED ON AFFECTED VEHICLES.
Recall 1995032398 units in Canada
Seats And Restraints
THE PASSENGER SIDE SUPPLEMENTAL RESTRAINT SYSTEM (AIR BAG) MAY HAVE A CRACKED INFLATOR BODY. IF THE VEHICLE IS INVOLVED IN A DEPLOYMENT LEVEL CRASH, THE PASSENGER SIDE AIR BAG MAY NOT INFLATE PROPERLY WHICH COULD RESULT IN REDUCED OCCUPANT PROTECTION. IN ADDITION, THE IGNITER PLUG COULD SEPARATE FROM THE INFLATOR, WHICH COULD RESULT IN THE RELEASE OF HOT GASES AND COULD IGNITE FLAMMABLE MATERIAL OR POTENTIALLY CAUSE PERSONAL INJURY. CORRECTION: VEHICLES WILL BE INSPECTED AND A NEW PASSENGER SIDE AIR BAG MODULE WILL BE INSTALLED IF NECESSARY.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 98,000 milesKirkland, WACrash4 injured
AIR BAGS
MERGING ONTO HIGHWAY SUDDEN LOSS OF CONTROL /STEERING AIRBAGS DEPLOYED CAUSING INJURIES INCLUDING CHEMICAL BURNS
NHTSA complaint #10920054 — an unverified report by a vehicle owner.
at 98,000 milesKirkland, WACrash4 injured
STEERING
MERGING ONTO HIGHWAY SUDDEN LOSS OF CONTROL /STEERING AIRBAGS DEPLOYED CAUSING INJURIES INCLUDING CHEMICAL BURNS
NHTSA complaint #10920054 — an unverified report by a vehicle owner.
at 90,000 milesCrossett, ARFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING AT SPEEDS OF 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND DROVE ONTO THE EMERGENCY LANE. THE CONTACT CONFIRMED THAT THE FIRE BEGAN INSIDE THE DASHBOARD AREA AND SPREAD TO THE COMPONENTS UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED; HOWEVER, THE FAILURE AND CURRENT MILEAGES WERE 90,000. UPDATED 6/1/10 *CN UPDATED 06/18/10.
NHTSA complaint #10323769 — an unverified report by a vehicle owner.
at 90,000 milesCrossett, ARFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING AT SPEEDS OF 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND DROVE ONTO THE EMERGENCY LANE. THE CONTACT CONFIRMED THAT THE FIRE BEGAN INSIDE THE DASHBOARD AREA AND SPREAD TO THE COMPONENTS UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED; HOWEVER, THE FAILURE AND CURRENT MILEAGES WERE 90,000. UPDATED 6/1/10 *CN UPDATED 06/18/10.
NHTSA complaint #10323769 — an unverified report by a vehicle owner.
at 170,000 milesDallas, TXFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. WHILE LEAVING HER HOUSE, THE CONTACT WITNESSED HER VEHICLE ON FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT CURRENTLY REMAINS. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
NHTSA complaint #10222347 — an unverified report by a vehicle owner.
Waterford, NYFire
VEHICLE SPEED CONTROL
1995 GRAND MARQUIS CAUGHT FIRE WHILE PARKED. CUSTOMER STATES THERE WAS NO WARNINGS ON WHY THE VEHICLE CAUGHT FIRE. DEALER TOLD HIM THAT HIS VEHICLE WAS NOT INCLUDED IN ANY OF THE RECALL FOR THIS VEHICLE. *KB THE CONSUMER STATED HE RECEIVED A RECALL NOTICE SHORTLY AFTER THE INCIDENT PERTAINING TO THE CRUISE CONTROL SWITCH. THE CONSUMER CONTACTED FORD, HOWEVER FORD STATED THERE WAS NOTHING THEY COULD DO.
NHTSA complaint #10206065 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 98,000 milesKirkland, WACrash4 injured
AIR BAGS
MERGING ONTO HIGHWAY SUDDEN LOSS OF CONTROL /STEERING AIRBAGS DEPLOYED CAUSING INJURIES INCLUDING CHEMICAL BURNS
NHTSA complaint #10920054 — an unverified report by a vehicle owner.
at 98,000 milesKirkland, WACrash4 injured
STEERING
MERGING ONTO HIGHWAY SUDDEN LOSS OF CONTROL /STEERING AIRBAGS DEPLOYED CAUSING INJURIES INCLUDING CHEMICAL BURNS
NHTSA complaint #10920054 — an unverified report by a vehicle owner.
at 77,000 milesChicago, IL
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DECELERATING FROM DRIVING AT 70 MPH, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 95V063000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 77,000.
NHTSA complaint #10850144 — an unverified report by a vehicle owner.
at 130,000 milesCanton, MI
EXTERIOR LIGHTING
HEADLIGHTS GO OUT WHILE DRIVING.
NHTSA complaint #10651999 — an unverified report by a vehicle owner.
at 157,659 milesHartsville, SC
STEERING
TOOK CAR IN FOR SQUEAKING NOISE UNDER CAR; DISCOVERED IT WAS U-JOINT SEAL GOING DRY. HOWEVER, UPON INSPECTION TECHNICIAN DISCOVERED FOUR DANGEROUSLY WORN BALL JOINTS, BOTH UPPER AND LOWER BALL JOINTS ON BOTH SIDES, AND DANGEROUSLY WORN IDLER ARM. THIS WAS CONFIRMED VISUALLY BY MYSELF. UPPER LEFT BALL JOINT WAS IN THE BEST CONDITION, ALL OTHERS WERE MISSING JACKETS, HAD NO LUBRICATION, AND WORN TO THE LEVEL THAT VERY LITTLE FORCE WAS NEEDED TO REMOVE THE BALL FROM THE SOCKET AFTER REMOVAL, ONE CAME OUT WITH NO FORCE. THE IDLER ARM WAS BARELY CONNECTED, AND OVER 75% OF METAL AT THE LINK WORN AND RUSTED. NOTHING IN THE CAR'S DRIVING BEHAVIOR GAVE ANY INDICATION THAT ANY OF THESE PARTS WERE WORN. STEERING HAD ONLY SLIGHT AMOUNT OF PLAY WHICH WAS STILL PRESENT AFTER THE PARTS WERE REPLACED AND THE CAR ALIGNED. LEFT UPPER BALL JOINT HAD BEEN REPLACED ONE YEAR AND 3 MONTHS PREVIOUS TO DISCOVERY. NO OTHER SIGNS OF WEAR WERE PRESENT AT THAT TIME. THE PREVIOUS BALL JOINT REPLACED WAS LEAST WORN, BUT JACKET WAS TORN AND NO LUBRICATION PRESENT. WITH ONE EXCEPTION, THE BALL JOINTS APPEARED TO HAVE ONLY GRAVITY AS THE PRIMARY FORCE HOLDING THE BALLS IN THE SOCKETS. MY CONCERN FOR OTHER DRIVERS IS RELATED TO THE LACK OF INDICATIONS THAT THE FRONT END OF THIS CAR HAD DEGRADED TO THIS LEVEL. THE VEHICLE'S STEERING RESPONSES WERE ASYMPTOMATIC, PERIOD. THIS HAD NOT BEEN MY EXPERIENCE IN THE PAST. POSSIBLE CAUSES FOR ASYMPTOMATIC BEHAVIOR IS UNKNOWN (WEIGHT OF VEHICLE AND GRAVITY?) THE EARLIER PROBLEM (1YR 3MO. EARLIER) WITH THE LEFT TOP BALL JOINT FAILURE WAS ONLY DISCOVERED AFTER IT FAILED AFTER HITTING SMALL POT HOLE COMING FROM PARKING LOT AND THE WHEEL BROKE AND LAYED IN FLAT ON THE ROAD. SPEED WAS UNDER 5MPH.
NHTSA complaint #10592190 — an unverified report by a vehicle owner.
at 76,000 milesMilford, NH
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS SUDDENLY MALFUNCTIONED AND BECAME INOPERABLE. THE CONTACT SWITCHED ON THE HIGH BEAMS THAT ALSO MALFUNCTIONED WITHIN A FEW MINUTES AND FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HEAD LAMP CIRCUIT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 76,000. UPDATED 07/28/14 MA THE CONSUMER REFERENCED RECALL # 95V189000. UPDATED 07/29/14
NHTSA complaint #10587441 — an unverified report by a vehicle owner.
at 76,000 milesMilford, NH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS SUDDENLY MALFUNCTIONED AND BECAME INOPERABLE. THE CONTACT SWITCHED ON THE HIGH BEAMS THAT ALSO MALFUNCTIONED WITHIN A FEW MINUTES AND FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HEAD LAMP CIRCUIT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 76,000. UPDATED 07/28/14 MA THE CONSUMER REFERENCED RECALL # 95V189000. UPDATED 07/29/14
NHTSA complaint #10587441 — an unverified report by a vehicle owner.
Sicklerville, NJ
SERVICE BRAKES, HYDRAULIC
ALL THE BRAKE LINES ON CAR FROM FRONT TO REAR ARE ROTTED. CAUSE BRAKE FAILURE WHILE DRIVING.
NHTSA complaint #10428086 — an unverified report by a vehicle owner.
at 90,000 milesCrossett, ARFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING AT SPEEDS OF 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND DROVE ONTO THE EMERGENCY LANE. THE CONTACT CONFIRMED THAT THE FIRE BEGAN INSIDE THE DASHBOARD AREA AND SPREAD TO THE COMPONENTS UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED; HOWEVER, THE FAILURE AND CURRENT MILEAGES WERE 90,000. UPDATED 6/1/10 *CN UPDATED 06/18/10.
NHTSA complaint #10323769 — an unverified report by a vehicle owner.
at 90,000 milesCrossett, ARFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING AT SPEEDS OF 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND DROVE ONTO THE EMERGENCY LANE. THE CONTACT CONFIRMED THAT THE FIRE BEGAN INSIDE THE DASHBOARD AREA AND SPREAD TO THE COMPONENTS UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS FILED; HOWEVER, THE FAILURE AND CURRENT MILEAGES WERE 90,000. UPDATED 6/1/10 *CN UPDATED 06/18/10.
NHTSA complaint #10323769 — an unverified report by a vehicle owner.
at 82,000 milesSavannah, GA
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT NOTICED THAT THE SPEEDOMETER AND HEADLIGHTS FAILED ON HIS VEHICLE. THE DEALER STATED THAT THE DIGITAL DISPLAY BOARD FAILED. THE REPAIR COST WAS ESTIMATED AT $1,000. THE MANUFACTURER STATED THAT THEY WOULD ONLY REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE WILL BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 82,000. UPDATED 06/27/09 *BF UPDATED 06/23/09.
NHTSA complaint #10272363 — an unverified report by a vehicle owner.
at 82,000 milesSavannah, GA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT NOTICED THAT THE SPEEDOMETER AND HEADLIGHTS FAILED ON HIS VEHICLE. THE DEALER STATED THAT THE DIGITAL DISPLAY BOARD FAILED. THE REPAIR COST WAS ESTIMATED AT $1,000. THE MANUFACTURER STATED THAT THEY WOULD ONLY REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE WILL BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 82,000. UPDATED 06/27/09 *BF UPDATED 06/23/09.
NHTSA complaint #10272363 — an unverified report by a vehicle owner.
at 98,000 milesMilwaukee, WI
SUSPENSION:FRONT
I ALSO HAD THE CLUNK NOISE AFTER A LEFT TURN, ABOUT 1 MONTH AS WELL AFTER MY LEFT TIRE FELL OFF AS I WAS BACKING OUT OF GARAGE. BALL JOINTS HAD GIVEN OUT PREMATURELY. 1300.00 TO FIX PLUS TOW CHARGE.
NHTSA complaint #10239488 — an unverified report by a vehicle owner.
at 98,000 milesMilwaukee, WI
WHEELS
I ALSO HAD THE CLUNK NOISE AFTER A LEFT TURN, ABOUT 1 MONTH AS WELL AFTER MY LEFT TIRE FELL OFF AS I WAS BACKING OUT OF GARAGE. BALL JOINTS HAD GIVEN OUT PREMATURELY. 1300.00 TO FIX PLUS TOW CHARGE.
NHTSA complaint #10239488 — an unverified report by a vehicle owner.
Richmond, VA
VEHICLE SPEED CONTROL
CRUISE CONTROL WAS REPLACE WITH A JUMPER. IT WORKED FOR ABOUT A MONTH, AND NOW IT IS NOT WORKING. THE REPAIR SHOP REFUSE TO FIX IT. THEY SAY THAT SOMETHING ELSE IS WRONG, AND WANT TO CHARGE ME A LOT OF MONEY TO FIX IT. THE CAR HAS BEEN WORKING EVERY SINCE I PURCHASED IT IN 1995. NOW IT IS NOT.
NHTSA complaint #10235222 — an unverified report by a vehicle owner.
at 109,000 milesBrooklyn Park, MN
SUSPENSION:FRONT
AFTER MAKING A SHARP RIGHT HAND TURN, I HEARD A LOUD CLUNK CLUNK NOISE AND THE CAR MADE A AWKWARD MOVEMENT UNTIL I STRAIGHTEN THE VEHICLE BACK OUT. ABOUT A MONTH LATER AFTER GETTING MY BRAKES SERVICED THE REPAIRMAN TOLD ME THAT THE BALL JOINT SEALS WERE BUSTED PREMATURELY AND I HAD NO PROTECTION. $1000.00 FIX.
NHTSA complaint #10233776 — an unverified report by a vehicle owner.
at 64,000 milesBristol, TN
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHUDDERS WHEN SHIFTING GEARS. THIS IN AN INTERMITTENT PROBLEM AND OCCURS MORE FREQUENTLY WHEN THERE IS LOW LOAD ON ENGINE AND WHEN TRANSMISSION IS TRYING TO SELECT GEARS.
NHTSA complaint #10231898 — an unverified report by a vehicle owner.
at 76,000 milesMountain View, FL
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD BANGING NOISE AND THE FRONT DRIVER SIDE LOWERED TO THE GROUND. THE VEHICLE WAS TOWED TO HER RESIDENCE. AN INVESTIGATOR FROM HER INSURANCE COMPANY INSPECTED THE VEHICLE AND CONCLUDED THAT THE LOWER BALL JOINTS SEPARATED FROM THE VEHICLE. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,000.
NHTSA complaint #10228640 — an unverified report by a vehicle owner.
Heath, OH
VEHICLE SPEED CONTROL
I RECEIVE A RECALL NOTICE ON MY FORD GRAND MARQUIS -1995 TO DISCONNECT MY CRUISE CONTROL BECAUSE IT MAY CAUSE A FIRE (RECALL NUMBER 05S28). ON SEPTEMBER 14, 2007 WE TOOK OUR VEHICLE TO MATHEWS FORD IN HEATH OHIO TO HAVE THE CRUISE CONTROL DISABLED. WE WERE TOLD THE PART WOULD BE IN SOME TIME IN JANUARY. AFTER CALLING AND CHECKING ON THE PART FOR QUIT SOMETIME, THE PART FINALLY ARRIVE AND WAS INSTALL ON APRIL 8, 2008. AFTER THE PART WAS INSTALL, MY CRUISE CONTROL DID NOT WORK. IT HAD BEEN WORKING FINE PRIOR TO THE CRUISE CONTROL BEING DISABLED. I RETURNED TO MATHEWS FORD ON APRIL 25, 2008 TO COMPLAIN THAT MY CRUISE CONTROL DID NOT WORK. I WAS INFORMED THAT THEY WOULD LOOK AT IT, BUT IF IT WAS NOT THE PART THEY REPLACED I WOULD BE CHARGE $70 FOR THEM TO LOOK AT IT AND RECEIVE AN ESTIMATE TO FIX THE PROBLEM. I REFUSED THE SERVICE. I DO NOT FEEL THIS IS PROPER. IT WAS WORKING BEFORE THEY MESSED WITH. IF THEY WOULD OF MADE THE REPAIR IN SEPTEMBER AND IT WORKED AFTERWARDS AND THEN LATER BROKE I WOULD UNDERSTAND. THEY ARE TELLING ME SOMETHING COULD OF HAPPENED SINCE THEY DISABLED IT. WELL SOMETHING MAY OF HAPPENED WHILE IT WAS DISABLED FOR 8-9 MONTHS IT WAS DISABLED, BUT SINCE I COULD NOT USE IT, IT DOES NOT MAKE SENSE. I FEEL THEY SHOULD RETURN MY VEHICLE TO THE CONDITION IT WAS IN BEFORE THEY MESSED WITH IT. AT A MINIMUM, I SHOULD NOT HAVE TO PAY MONEY FOR THEM TO DIAGNOSE A PROBLEM THEY CAUSED! IF THEY DIAGNOSED IT AND IT WAS ANOTHER PART--THEN I COULD DECIDE HOW TO PROCEED AND I SHOULD NOT BE LOCKED INTO A SERVICE CENTER THAT I WOULD NOT NORMALLY USE. I FEEL LIKE THE FOX IS WATCHING THE HEN HOUSE. IS THERE ANYWAY I CAN GET THIS ISSUE RESOLVED WITHOUT HAVING TO PAY A DEALERSHIP? I THANK YOU FOR YOUR TIME IN THIS MATTER. MARK SHELL
NHTSA complaint #10225746 — an unverified report by a vehicle owner.
at 170,000 milesDallas, TXFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. WHILE LEAVING HER HOUSE, THE CONTACT WITNESSED HER VEHICLE ON FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT CURRENTLY REMAINS. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
NHTSA complaint #10222347 — an unverified report by a vehicle owner.
Islamorada, FL
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. SEVERAL DEALERS HAVE INFORMED HIM THAT THE PARTS FOR THE REPAIR ARE UNAVAILABLE. HE HAS EXPERIENCED THE FOLLOWING FAILURES WITH HIS VEHICLE: THE SERPENTINE BELT, BRAKE ROTORS, FRONT PASSENGER SIDE STRUT, AND ODOMETER. THE MILEAGE INFORMATION AND RECALL NUMBER WERE UNKNOWN.
NHTSA complaint #10221748 — an unverified report by a vehicle owner.
Islamorada, FL
SUSPENSION
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. SEVERAL DEALERS HAVE INFORMED HIM THAT THE PARTS FOR THE REPAIR ARE UNAVAILABLE. HE HAS EXPERIENCED THE FOLLOWING FAILURES WITH HIS VEHICLE: THE SERPENTINE BELT, BRAKE ROTORS, FRONT PASSENGER SIDE STRUT, AND ODOMETER. THE MILEAGE INFORMATION AND RECALL NUMBER WERE UNKNOWN.
NHTSA complaint #10221748 — an unverified report by a vehicle owner.
Islamorada, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. SEVERAL DEALERS HAVE INFORMED HIM THAT THE PARTS FOR THE REPAIR ARE UNAVAILABLE. HE HAS EXPERIENCED THE FOLLOWING FAILURES WITH HIS VEHICLE: THE SERPENTINE BELT, BRAKE ROTORS, FRONT PASSENGER SIDE STRUT, AND ODOMETER. THE MILEAGE INFORMATION AND RECALL NUMBER WERE UNKNOWN.
NHTSA complaint #10221748 — an unverified report by a vehicle owner.
Islamorada, FL
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. SEVERAL DEALERS HAVE INFORMED HIM THAT THE PARTS FOR THE REPAIR ARE UNAVAILABLE. HE HAS EXPERIENCED THE FOLLOWING FAILURES WITH HIS VEHICLE: THE SERPENTINE BELT, BRAKE ROTORS, FRONT PASSENGER SIDE STRUT, AND ODOMETER. THE MILEAGE INFORMATION AND RECALL NUMBER WERE UNKNOWN.
NHTSA complaint #10221748 — an unverified report by a vehicle owner.
Islamorada, FL
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. SEVERAL DEALERS HAVE INFORMED HIM THAT THE PARTS FOR THE REPAIR ARE UNAVAILABLE. HE HAS EXPERIENCED THE FOLLOWING FAILURES WITH HIS VEHICLE: THE SERPENTINE BELT, BRAKE ROTORS, FRONT PASSENGER SIDE STRUT, AND ODOMETER. THE MILEAGE INFORMATION AND RECALL NUMBER WERE UNKNOWN.
NHTSA complaint #10221748 — an unverified report by a vehicle owner.