FaultScore

Mercury Grand Marquis other reported problems

74 of the 4,953 complaints filed about the Mercury Grand Marquis are about the other systems — 1% of everything owners reported. The worst model year for it is 2005.

74

Complaints

1%

Share of all complaints

7

Crashes

3

Fires

Other & Unspecified complaints by model year

Median failure at 140,000 miles

Median failure at 98,000 miles

Median failure at 91,000 miles

Median failure at 22,047 miles

Median failure at 110,439 miles

Median failure at 72,500 miles

Median failure at 52,100 miles

Median failure at 107,000 miles

Median failure at 4,000 miles

What owners said

2010 Mercury Grand Marquis Benbrok, TX Crash 1 injured

UNKNOWN OR OTHER

the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash

NHTSA complaint #11695076 — an unverified report by a vehicle owner.

2005 Mercury Grand Marquis Waltham, MA

UNKNOWN OR OTHER

my vehicle was running fine, than all of a sudden the transmission would not shift, i was like omg, what is going on, i had my son with me, my son was driving, he was so scared, i was like take a side street, stay level ground, we coasted down pro tech, [XXX] , that is where the car is now, bill told us,my son and i that the transmission fluid is burnt, when i looked at it the fluid was red,and did not smell burnt, this happened [XXX], i do not understand this at all, i am trying to get help through my insurance company, my claim #[XXX], SAFETY INSURANCE, there was transmission fluid on the dipstick red, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11690119 — an unverified report by a vehicle owner.

2005 Mercury Grand Marquis San Antonio, TX Fire 1 injured

UNKNOWN OR OTHER

This is a serious safety hazard that could result in death or injury. If I hadn’t escaped in time, I would have been killed. I am urging the NHTSA to investigate this defect and take immediate action to remove these vehicles from the road. Others may not be as lucky. This issue is life-threatening, especially because the fire started while the vehicle was in motion. These vehicles must be recalled and removed from use before more people are injured or killed.

NHTSA complaint #11650045 — an unverified report by a vehicle owner.

2000 Mercury Grand Marquis rye Brook, NY

UNKNOWN OR OTHER

WARNING THAT JACK LIFTING REAR WHEEL COULD COLLAPSE AND KILL SOMEONE. 00V200 recall notice I need the papers and changes to the instruction manual. I tried calling Ford to no avail. I tried 4 dealers listed to no avail. Wonderful car company.......................

NHTSA complaint #11530684 — an unverified report by a vehicle owner.

2000 Mercury Grand Marquis Grand Prairie, TX

UNKNOWN OR OTHER

Unknown

NHTSA complaint #11527305 — an unverified report by a vehicle owner.

2003 Mercury Grand Marquis Carteret, NJ, NJ

UNKNOWN OR OTHER

Almost had accidents because lights failed, headlights and taillights failed at night, including dash lights today, creating safety hazard. Seat tilt failed, and body mount frame bushing failed. Mirror tilt switch failed. Fuel filler neck leaks when filled. Very scary especially at night. Please recall and fix before we get hurt.

NHTSA complaint #11494762 — an unverified report by a vehicle owner.

2002 Mercury Grand Marquis Altaville, CA

UNKNOWN OR OTHER

For sometime now the Headlights on my 2002 Mercury Grand Marquis appear to fade or dim soon after turning them on; giving the impression they are losing power and about to fail. I live in the mountains and am very familiar with each and every turn I See on the roads I travel. You See that Is The Matter of Fact- If My Headlights Failed; I Would Not See The Turn Possibly A Fatal Fact.

NHTSA complaint #11477944 — an unverified report by a vehicle owner.

2000 Mercury Grand Marquis Franklin, KY Crash 2 injured

UNKNOWN OR OTHER

#AIRBAGS... ON MAY14TH 2022...I [XXX] had a wreck, and the Airbags didn't deploy, at a speed of 50mph...Which caused very serious personal injuries. As, a concussion, whiplash, Sprained thorax spine and bottom of my back, strained ligament in my knee, rib contusion, fractured tooth!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11471624 — an unverified report by a vehicle owner.

2005 Mercury Grand Marquis Willowick, OH

UNKNOWN OR OTHER

I WAS NOT IN ACCIDENT

NHTSA complaint #11468792 — an unverified report by a vehicle owner.

2003 Mercury Grand Marquis Colonia, NM

UNKNOWN OR OTHER

Headlights began not working intermittently, and now do not go on, but high beams still work without issue. Seems very similar to recall 15s39, which was repaired on my vehicle in 2015, but became an issue again about a month ago. The car has only accrued about 10,000 since it was last repaired.

NHTSA complaint #11422722 — an unverified report by a vehicle owner.

2005 Mercury Grand Marquis Paulsboro, NJ

UNKNOWN OR OTHER

NEITHER THE AIR CONDITIONER NOR THE CRUISE HAS WORKED SINCE 46,000 MILES. IT NEEDS A NEW AIR COMPRESSOR WHICH WOULD COST OVER $1,000 AND THERE ARE SEVERAL OTHER COMPLAINTS FOR THIS ISSUE PLASTERED ALL OVER THE INTERNET.

NHTSA complaint #11413400 — an unverified report by a vehicle owner.

2003 Mercury Grand Marquis at 110,439 miles Richardson, TX

UNKNOWN OR OTHER

WILL NOT START...MANY TIMES OVER LAST 6MONTHS..SECURITY ISSUE..WAS TOLD NO SOUND WHEN TURN ON KEY--ALL LIGHTS ON DASH ON AS ENGINE-AIR BAG-CHECK GAS CAP LIGHTS...BUT NO SOUND...IGNITION COIL REPALCED .BATTERY FRPLACED SPARK PLUGS REPLACED TIRED REPROGRAM KEYS....STILL DOES THIS..IT MAY OR MAY NOT START AFTER TURNING STEERING HARD ...I NEED MY CAR HANDI CAP SENIOR 70YR

NHTSA complaint #11399118 — an unverified report by a vehicle owner.

2000 Mercury Grand Marquis Stafford, VA

UNKNOWN OR OTHER

THE INTAKE MANIFOLD IS CRACK

NHTSA complaint #11365694 — an unverified report by a vehicle owner.

2001 Mercury Grand Marquis at 152,486 miles TWO Harbors, MN

UNKNOWN OR OTHER

I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.

NHTSA complaint #11291302 — an unverified report by a vehicle owner.

2006 Mercury Grand Marquis at 107,000 miles Saint Augustine, FL

UNKNOWN OR OTHER

PLASTIC COVER ON INTAKE CRACKED AND LEAKED COOLANT

NHTSA complaint #11256182 — an unverified report by a vehicle owner.

2005 Mercury Grand Marquis LAS Vegas, NV

UNKNOWN OR OTHER

CAME OUT IT WAS DARK I JUST STARTED THE CAR UP AND I HAD NO HEADLIGHTS ARE MY FRIENDS FOLLOW ME TO MY HOUSE WITHOUT LIGHTS

NHTSA complaint #11240174 — an unverified report by a vehicle owner.

2006 Mercury Grand Marquis at 110,000 miles Saint Augustine, FL

UNKNOWN OR OTHER

CRACKED PLASTIC INTAKE DRIVING DOWN ROAD CAR BEGAN TO MISS FIRE SO BAD I HAD TO STOP AND CALL FOR TOW TRUCK

NHTSA complaint #11197118 — an unverified report by a vehicle owner.

2008 Mercury Grand Marquis at 230,000 miles Burlington, NC Crash 1 injured

UNKNOWN OR OTHER

I HAVE A 2008 MECURY GRAND MARQUIS ,I WAS IN A WRECK IN DECEMBER 10,2017 FRONTAL IMPACT MY AIR BAGS DID NOT GO OFF OR WORK DURING MY WRECK ALSO MY SEAT BELTS DID NOT WORK AS WELL. I GOT HURT IN THE WRECK BECAUSE NON OF MY SAFETY EQUIPMENT WORK. I BOUGHT THE CAR USED FROM FORD DEALERSHIP AIRBAGS WE'RE REPLACED WHEN PREVIOUS OWNER HAD THE CAR HE TAP A POLE IN A PARKING LOT. I COMPLAINT WITH FORD AND DEALERSHIP I DON'T KNOW WHAT AIRBAG IS IN MY CAR . I THINK IT'S A TAKATA AIR BAG THAT IS IN MY CAR DEALERSHIP SOLD ME A UNSAFE CAR AND KNEW ABOUT IT. FORD MOTOR COMPANY KNOWS ABOUT MY MATTER AND HAS DONE NOTHING ABOUT IT. ALSO SHOP WHO WORKED ON CAR WHEN PREVIOUS OWNER HAD THE CAR. CUSS ME OUT FOR ASKING WHAT BEEN DONE ON THE CAR . I ASK FORD I WANT MY CAR FIXED AND REPAIRED FOR IT TO BE SAFE SO I AM STILL WAITING ON THEM. I ALSO WANT TRAMWAY AUTO BODY SHOP IN SANFORD NC TO BE UNDER INVESTIGATION FOR UNSAFE CAR REPAIR. ALSO WANT FORD TO RECALL THE CAR AS UNSAFE OR TAKATA AIR BAGS COULD BEEN REPLACED AND INSTALL ON YOUR CAR UNSAFE CLAIM REPAIRS COULD BE DONE BY UNFIT SHOP WITH OUT OWNERS NOTICE. GEICO INSURANCE HAS BEEN TOLD ABOUT AIRBAG NON DEPLOYMENT FAULTY EQUIPMENT AND DIDN'T DO ANYTHING.

NHTSA complaint #11114762 — an unverified report by a vehicle owner.

2004 Mercury Grand Marquis at 85,000 miles Birmingham, AL

UNKNOWN OR OTHER

THE AIR CONDITION ON AND SPONTANEOUSLY HEAT COMES ON. THE DASHBOARD GETS EXTREMELY HOT AND CAN NOT STOP THE HEAT. UNABLE TO TURN OFF A/C OR ADJUSTING TEMPERATURE WILL OVER IDEA THE PROBLEM. WE FEAR THIS COULD BECOME A FIRE HAZARD SO WE'VE PARKED THE CAR WAITING TO HEAR FROM FORD MOTORS. THIS OCCURRED WHILE DRIVING

NHTSA complaint #11099243 — an unverified report by a vehicle owner.

2005 Mercury Grand Marquis MT Laurel, NJ

UNKNOWN OR OTHER

AFTER STARTING ENGINE THE DASHBOARD AIR BAG WARNING LIGHT FLASHES 3 OR 4 TIMES AND THEN STAYS ON CONTINUOUSLY WHILE DRIVING THE CAR UNTIL THE VEHICLE IS SHUT OFF. .

NHTSA complaint #11048282 — an unverified report by a vehicle owner.

Other Mercury Grand Marquis problems