FaultScore

Mercury Grand Marquis seat problems

51 of the 4,953 complaints filed about the Mercury Grand Marquis are about the seats — 1% of everything owners reported. The worst model year for it is 1994.

51

Complaints

1%

Share of all complaints

3

Crashes

2

Fires

Seats complaints by model year

Median failure at 119,000 miles

Median failure at 36,953 miles

Median failure at 108,678 miles

Median failure at 28,000 miles

Median failure at 63,000 miles

What owners said

2008 Mercury Grand Marquis at 63,000 miles Grand Prairie, TX

SEATS

TAKATA RECALL THE PASSENGER SIDE OF CAR, WHEN A PASSENGER IS SETTING IN THE CAR SEAT AND THE CAR IS MOVING, I HAVE TAKEN NOTE THAT THE AIRBAG LIGHT ON DASH PANEL WILL GO OFF AND OWN. I HAVE NOT SEEN THE LIGHT GO OFF AND OWN.

NHTSA complaint #11154718 — an unverified report by a vehicle owner.

2003 Mercury Grand Marquis at 73,900 miles Swansea, IL

SEATS

A SPRING IN THE DRIVER'S SEAT BELT BUCKLE FAILED, CAUSING THE AIRBAG LIGHT ON THE INSTRUMENT PANEL TO ILLUMINATE AND DEACTIVATE THE AIR BAG SYSTEM IN THE EVENT OF A FRONT IMPACT REQUIRING AIR BAG DEPLOYMENT. THE SEAT BELT AND BUCKLE WAS REQUIRED TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED EVERY TIME THE DRIVER FASTENS THE SEAT BELT. THE AIRBAG LIGHT STAYS ON AND WOULD NOT GO OFF WHEN THE DRIVER FASTENS THE SEAT BELT. THE DEALER TRACED THIS TO A FAULTY SEAT BELT LATCH. FROM READING ON OWNERS' BLOGS OF THIS MODEL, OVER SEVERAL YEARS INCLUDING MY MODEL YEAR, MY PROBLEM DOES NOT APPEAR TO BE A UNIQUE OR RARE OCCURRENCE. THE MOST COMMON CAUSES ARE WORN OR BROKEN SPRINGS ON THE SWITCH IN THE SEAT BELT LATCH. THE SWITCH IN THE SEAT BELT LATCH NOT RECOGNIZING THE DRIVER IN THE DRIVER'S SEAT WITH THE SEAT BELT FASTENED CAUSES THE LIGHT TO GO ON AND DEACTIVATE THE AIRBAG RESTRAINT SYSTEM FOR THE DRIVER. THIS SAFETY ITEM SHOULD BE A MODEL RECALL.

NHTSA complaint #10836737 — an unverified report by a vehicle owner.

2005 Mercury Grand Marquis at 49,357 miles Waxhaw, NC

SEATS

CANNOT SHUT LIGHTS OFF WHEN I SHUT OFF THE CAR. WHEN I TURN THEM ON THE SOMETIMES WORK AND SOMETIMES DON'T. RIDING DOWN THE HWY THEY JUST GO OFF. I HAVE BEEN STOPPED BY THE POLICE. DRIVERS WINDOW WORKS SOMETIMES AND DOES NOR AT OTHER TIMES. BUTTONS FOR THE PASSENGER SEAT ALSO WORKS WHENEVER IT WANTS TO.

NHTSA complaint #10692645 — an unverified report by a vehicle owner.

2005 Mercury Grand Marquis at 168,000 miles Charlestown, IN

SEATS

THE DRIVER SEAT WILL NOT GO UP AND DOWN IT WILL THROW YOU BACKWARDS IF YOU TRY TO RAISE THE SEAT UP.

NHTSA complaint #10604391 — an unverified report by a vehicle owner.

2001 Mercury Grand Marquis at 119,000 miles Phoenix, AZ

SEATS

FAILURE OF POWER SEAT RECLINER TO KEEP THE DRIVER SEAT BACK IN AN UPRIGHT POSITION.

NHTSA complaint #10361898 — an unverified report by a vehicle owner.

2007 Mercury Grand Marquis at 28,000 miles West Monroe, LA

SEATS

TL* THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE BRAKING FROM SPEEDS OF 45 MPH, THE FRONT PASSENGERS SEAT SLID FORWARD WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR FURTHER ANALYSIS. THE FAILURE AND CURRENT MILEAGES WERE 28,000.

NHTSA complaint #10329529 — an unverified report by a vehicle owner.

1993 Mercury Grand Marquis Marine City, MI

SEATS

THE DRIVER'S SIDE SEAT HAS BEEN LOOSE FOR A WHILE. THE POWER CONTROLS TO ADJUST SEAT POSITION FAILED OVER A YEAR AGO. THE DAY BEFORE YESTERDAY ON THE WAY HOME FROM WORK MY HUSBAND EXPERIENCED THE FEELING OF THE SEAT DISCONNECTING. IT HAS DETACHED FROM THE TRACK. THE WELDING BECAME UNWELDED. THE DRIVERS SIDE SEAT BELT HAS NOT BEEN LATCHING FOR ABOUT 6 MONTHS. I HAVE RESEARCHED THE INCIDENT AND FOUND THAT MANY PEOPLE HAVE EXPERIENCED THESE SAME PROBLEMS AND YET FORD MOTOR COMPANY SAYS THAT THERE IS NO DEFECT. WE HAVE BEEN UNABLE TO CORRECT THE FAILURE AS OF YET. WE ARE UNABLE TO AFFORD REPAIRS. IT IS OUR ONLY FAMILY VEHICLE. AND THEREFORE WE CANNOT GO ANYWHERE FOR FEAR OF SAFETY REASONS. HOWEVER MY HUSBAND MUST STILL DRIVE TO AND FROM WORK.

NHTSA complaint #10222607 — an unverified report by a vehicle owner.

1994 Mercury Grand Marquis Boynton Beach, FL

SEATS

MY SAFETY BELT LIGHT DO NOT GO OFF AND MY SEAT WILL NOT HOLD MY SEAT TILT.

NHTSA complaint #10156966 — an unverified report by a vehicle owner.

1995 Mercury Grand Marquis Washington, DC 1 killed

SEATS:FRONT ASSEMBLY:RECLINER

COMPLAINT ON BEHALF OF CONSUMER ON FATAL INJURIES SUSTAINED BY THEIR SON WHILE IN DOREL/COSCO CHILD SAFETY SEAT. *BF THE CHILD WAS RESTRAINED IN THE BACK SEAT OF THE VEHICLE SEAT IN A BELTED DOREL CHILD SAFETY SEAT MODEL 22-200 FRW. THE VEHICLE WAS INVOLVED IN A REAR END COLLISION WITH ANOTHER VEHICLE WHICH CAUSED THE DRIVERS SEAT TO COLLAPSE BACKWARD. THE SEAT STRUCK THE CHILD WHO WAS INADEQUATELY PROTECTED BY THE CHILD SEAT ALTHOUGH HE WAS PROPERLY BELTED AND SEATED IN THE LEFT REAR PASSENGER SEAT.

NHTSA complaint #10113212 — an unverified report by a vehicle owner.

2003 Mercury Grand Marquis at 6 miles South Easton, MA

SEATS

THERE IS INSUFFICIENT CUSHIONING IN ALL OF THE SEATS IN THIS VEHICLE. CONSUMER COMPLAINS THAT SITTING ON THE SEATS OF VEHICLE IS LIKE SITTING ON A WOODEN BENCH.

NHTSA complaint #10034054 — an unverified report by a vehicle owner.

1997 Mercury Grand Marquis Saginaw, MI

SEATS

THE CONSUMER STATES THAT THE VALCRO UNDER THE SEAT HAD COME LOOSE AND STUCK HOLES THROUGH THE SEAT COVER. *MR THE CONSUMER ADDED; THE OWNER KEPT SEATS COVERED MOST OF THE TIME WITH SOFT RUGS FROM THE DATE OF PURCHASE, IN ORDER TO MAINTAIN IN GOOD CONDITION. REMOVE AND REPAIRED THE PASSENGER/DRIVER SEAT-DMAGE CAUSED THE VELCRO UNDER THE SEAT COVER TO LOOSEN. THE CONSUMER SUGGESTS THAT THE DEALER REIMBURSE FOR THE COST OF REPAIR. THE CONSUMER STATES THAT OTHER MERCURY'S FROM 96-97 WERE HAVING THE SAME PROBLEM, AND FORD SENT A REPAIR KIT TO DEALERS, WHICH ARE NOW NOT AVAILABLE. *SCC

NHTSA complaint #8020336 — an unverified report by a vehicle owner.

1993 Mercury Grand Marquis Westfield, MA

SEATS

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING DRIVER'S SEAT WILL LIFT UP OFF THE TRACKS, MAKING IT HARD TO DRIVE VEHICLE. DEALER NOTIFIED.

NHTSA complaint #8018469 — an unverified report by a vehicle owner.

1993 Mercury Grand Marquis Milford, CT

SEATS:FRONT ASSEMBLY:POWER ADJUST

POWER SEAT IS NOT ALIGNED ON TRACK, CAUSING SEAT BELT NOT TO WORK PROPERLY. WHEN SUDDEN BRAKING IS APPLIED THERE IS NO SIGNAL SENT TO THE SEAT BELT TO LOCK UP. THE DEALER WAS NOTIFIED.

NHTSA complaint #8005350 — an unverified report by a vehicle owner.

1994 Mercury Grand Marquis Auburn, LA

SEATS

FORD MOTOR CO. HAS ISSUED TOW TECHNICAL SERVICE BULLETINS ON A FRONT SEAT PROBLEM THAT REPORTS A LOOSE FRONT SEAT FLOOR REINFORCEMENT BRACKET THAT CRACKS (TSB NUMBER 98-24-5 AND 94182). THIS PROBLEM CAUSES THE FRONT SEAT TO COME LOOSE AND THE SEAT WILL RELEAST IN CASE OF A CRASH INCLUDING A REAR-END COLLISION. THIS CAN RESULT IN SEVERE INJURIES TO VEHICLE OCCUPANTS. THEY DO NOT INFORM THE VEHICLE OWNERS OF THE POTENTIAL THREAT AND, WHILE RECOGNIZING THE MANUFACTURING DEFECT, REQUIRE THE CUSTOMER TO PAY THE REPAIR COST.

NHTSA complaint #752311 — an unverified report by a vehicle owner.

1994 Mercury Grand Marquis Ladson, SC

SEATS

THE SEAT TRACK HAS FAILED AGAIN, AFTER IT WAS FIXED BY THE DEALER TWICE. THIS SHOULD BE A RECALL. IT CAUSED ME TO FALL INTO THE BACK SEAT FROM A STOP LIGHT AND JERKED MY HANDS FROM THE STEERING WHEEL AND I LOST CONTROL MOMENTARILY.

NHTSA complaint #751938 — an unverified report by a vehicle owner.

1994 Mercury Grand Marquis Clinton, MD

SEATS

DRIVER'S SEAT HAVE DISCONNECTED FROM THE SEAT TRACKS AND ANCHORS, AND CAUSED SEAT TO ROCK BACK AND FORTH WHILE DRIVING. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #894581 — an unverified report by a vehicle owner.

1992 Mercury Grand Marquis Clayton, NC

SEATS

LOOSE DRIVER AND PASSENGER FRONT SEATS. DEFINITE SAFETY HAZARD! ROCK BACK AND FORTH WHEN ACCELARATING/BRAKING!

NHTSA complaint #743149 — an unverified report by a vehicle owner.

1992 Mercury Grand Marquis Clayton, NC

SEATS

DRIVER AND PASSENGER SEATS ARE LOOSE WHEN DRIVING. HE HAS NOTICED THAT SEAT MOVES, IT IS NOT SECURED AT THIS TIME. CONSUMER STATED THAT THIS PROBLEM SHOULD BE A RECALL BECAUSE IT IS UNSAFE.

NHTSA complaint #883712 — an unverified report by a vehicle owner.

1994 Mercury Grand Marquis River Edge, NJ

SEATS

FAILURE OF MAIN SEAT METAL FRAME TO HOLD BOLTS SUPPORTING DRIVERS SEAT(FRONT) . BOTH BOLTS BROKE OFF FROM METAL FRAME OF SEAT. NOTHING HOLDING FRONT OF DRIVERS SEAT TO CAR FLOOR. THIS IS AN ELECTRICAL SEAT.

NHTSA complaint #739317 — an unverified report by a vehicle owner.

1998 Mercury Grand Marquis Broussard, LA

SEATS

CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE SEAT BROKE. *SLC

NHTSA complaint #556806 — an unverified report by a vehicle owner.

Other Mercury Grand Marquis problems