36 of the 4,953 complaints filed about the Mercury Grand Marquis are about the wheels — 1% of everything owners reported. The worst model year for it is 2003.
36
Complaints
1%
Share of all complaints
4
Crashes
0
Fires
WHEELS
the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash
NHTSA complaint #11695076 — an unverified report by a vehicle owner.
WHEELS
HEY I HAVE A 2000 MERCURY MARQUIS AND EVERYTHING FOR THESE CARS I'M HAVING THE SAME ISSUE BUT DEALERSHIP CAN'T FIND RECALLS
NHTSA complaint #11353589 — an unverified report by a vehicle owner.
WHEELS
AS I WAS DRIVING. 35MPH MY FRONT WHEEL ON THE DRIVER SIDE HAD SNAPPED OFF CAUSING MY VEHICLE TO CRASH INTO A PARKED VEHICLE. LONG STORY SHORT. I'M GOING THRU A FINANCIAL CRISIS. MY CAR WAS TOWED BY AAA TO MY HOUSE. I NOTIFIED MY INSURANCE COMPANY. WHY DID THE POLICE TOW MY CAR AWAY FROM MY HOUSE? SOMEBODY NEEDS TO TAKE CARE OF THIS BECAUSE I CAN'T. TRANSPORTATION IS ESSENTIAL TO ME. PLEASE I NEED HELP.
NHTSA complaint #11328957 — an unverified report by a vehicle owner.
WHEELS
I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.
NHTSA complaint #11291302 — an unverified report by a vehicle owner.
WHEELS
ON SEPTEMBER 29, 2017 AROUND 9-10 PM , MY HUSBAND HAD JUST PICKED ME UP FROM WORK AND I WAS 6 MONTHS PREGNANT, WE WERE DRIVING DOWN THE HIGHWAY AND A CAR ON THE OPPOSITE SIDE OF THE HIGHWAY PULLED OUT FROM THE LIGHT AND HIT US ON THE DRIVER SIDE WHEEL AND FENDER AND BROKE THE STEERING KNUCKLE, THE RACK AND PINION AND BROKE THE STEERING WHEEL LOOSE, ALSO THE SUSPENSION. MY CAR WAS DISABLED FROM THE ACCIDENT. I ALSO HAD TO BE RUSHED TO THE HOSPITAL BECAUSE I WAS HAVING CONTRACTIONS SO THEY WANTED TO MAKE SURE MY BABY WAS OKAY. ALSO THE DRIVER HIT US AND RAN. THE COPS NEVER FOUND THE CAR. IN ORDER FOR ME TO GET MY CAR BACK ON THE ROAD I HAD TO PURCHASE A STEERING COLUMN, A RACK AND PINION, AND STEERING KNUCKLE AND SUSPENSION OUT OF MY OWN POCKET. I WAS NEVER INFORMED OF A RECALL.
NHTSA complaint #11096967 — an unverified report by a vehicle owner.
WHEELS
I WAS DRIVING ON THE INTERSTATE AT 68 MPH WHEN MY LEFT, REAR TIRE BLEW OUT AT THE SIDEWALL.
NHTSA complaint #11082386 — an unverified report by a vehicle owner.
WHEELS
BRIDGESTONE INSIGNIA SE 200 WITH 35,000 MILES. CAR WAS DRIVING NORMALLY AT 40 MPH, BEGAN FEELING A VIBRATION. SOON THE CAR WAS WIGGLING LIKE A WHEEL WAS LOOSE. HANDLING WORSENED RAPIDLY. IN 5 MILES I BECAME SO CONCERNED I PULLED OFF THE ROAD & CALLED AAA. ONE TIRE HAD BULGES. PUT THE SPARE ON AND SAW THE TIRE HAD BEGAN TO SEPARATE IN THE MIDDLE OF THE TREAD ABOUT 8 INCHES LONG & DOWN TO STEEL BELT. ANOTHER SEPARATION INSIDE NEAR SIDEWALL.
NHTSA complaint #10598260 — an unverified report by a vehicle owner.
WHEELS
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ONE OF THE TIRES BECAME FLAT. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE WHEEL EXHIBITED A ONE-QUARTER INCH FRACTURED. THE TIRE WAS REPLACED BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10563302 — an unverified report by a vehicle owner.
WHEELS
MY SON HAS A 2003, MERCURY GRAND MARQUIS. THE CAR HAS KNOW HAD THREE RIMS CRACK AT THE WELD THAT HOLD THE TWO HALVES OF THE STEEL RIM TOGETHER, ONE WAS CRACKED ALMOST COMPLETELY AROUND THE ENTIRE RIM AND IF IT HAD CRACKED IN HALF, THE TWO HALVES OF THE RIM WOULD HAVE SEPARATED AND YOU WOULD HAVE LOST THE TIRE AND COMPLETE CONTROL OF THE VEHICLE. THE CAR NOW HAS 32,000 MILES ON IT AND THE SPARE IS NOW CRACKED AND LOSING AIR AND THIS TIRE HAS ONLY BEEN ON THE CAR LESS THAN A YEAR. IF YOU GOOGLE CRACKED RIMS ON MERCURY CARS OR GRAND MARQUIS YOU WILL GET HUNDREDS IF NOT THOUSANDS OF PEOPLE HAVING THE SAME ISSUE WITH THEIR STEEL RIMS AND IF YOU GO TO ONLINE PARTS HOUSES AND PUT IN MERCURY GRAND MARQUIS STEEL RIMS YOU WILL FIND REPAIRED RIMS FOR ABOUT $47 AND A COUPLE SITES EVEN SAY, "THESE RIMS HAVE BEEN RE-WELDED AND HAVE NO CRACKS." I KNOW THAT THE SAN JOSE POLICE CARS USE THE SAME RIMS AS MY SON'S CAR AND LAST WEEK I ASKED A POLICE OFFICER IF THEY HAVE PROBLEMS WITH THE RIMS CRACKING AND HE TOLD ME THEY CHANGE THE RIMS TWICE A YEAR BECAUSE THEY ARE PRONE TO CRACKING AT THE WELD. I HAVE ALSO TAKEN THE CAR TO FORD SEVERAL TIMES AND THEY HAVE HAD NO INTEREST IN PROVIDING DIFFERENT RIMS OR EVEN GIVING ME THE INFORMATION NEEDED TO FILE A COMPLAINT, ALL THEY WANTED TO DO WAS SELL ME A NEW RIM OR RIMS FOR $197 EACH. MY QUESTION TO THEM WAS, "WHY WOULD I WANT TO BUY SOMETHING FOR $197 THAT WILL CRACK AGAIN SINCE IT TOO ISN'T WELDED TOGETHER CORRECTLY?" I FEEL THAT THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE RECALLED. WE SHOULD NOT HAVE TO WAIT UNTIL SOMEBODY DIES BECAUSE A RIM SEPARATES AND THE PERSON LOSES CONTROL OF THE VEHICLE AND HITS AND KILLS SOMEONE. . I AM ALSO SURPRISED THAT NO ONE HAS COMPLAINED ABOUT THIS TO YOU BEFORE AND THAT IF THEY HAVE YOU HAVE TAKEN NO ACTION, I GUESS YOU HAVE TO GET THE PROBLEM ON THE NEWS BEFORE ACTION IS TAKEN.
NHTSA complaint #10557040 — an unverified report by a vehicle owner.
WHEELS
I HAVE HAD TWO FLAT TIRES, ONE FRONT AND ONE REAR. BOTH HAPPENED WHILE THE VEHICLE WAS PARKED. ONCE IN MY GARAGE AND THE OTHER IN THE PARKING LOT OF HOME DEPOT. BOTH ABOUT A YEAR APART. BOTH TIRES WERE INSPECTED BY MY MECHANIC AND BOTH TIRES HE HAD TO REPLACE THE VALVE STEMS AS THEY FAILED. I AM GLAD IT HAPPENED WHILE THE VEHICLE WAS PARKED. I NOTIFIED FORD MOTOR CO. OF MY PROBLEMS WITH THE TIRES AND RECEIVED NO SATISFACTION. THE VEHICLE NOW HAS 35000 MILES ON THE MICHELIN TIRES AND I CAN'T WAIT TO CHANGE TIRES AND VALVE STEMS. I READ SOMEWHERE THAT THE 2007 MERCURY GRAND MARQUIS WAS ONE OF THE FORD PRODUCTS THAT HAS A DEFECTIVE TIRE VALVE STEM MADE IN CHINA. IT SHOULD HAVE BEEN A RECALL BACK IN 2007.
NHTSA complaint #10502171 — an unverified report by a vehicle owner.
WHEELS
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT NOTICED AIR WAS LEAKING FROM THE RIM BECAUSE ALL FOUR WHEELS WERE CORRODED. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT OF CORROSION ON THE WHEELS. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 14,618. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA complaint #10420945 — an unverified report by a vehicle owner.
WHEELS:RIM
TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE THE CONTACT WAS EXAMINING HIS VEHICLE HE NOTICED THAT THE RIM ON THE REAR PASSENGER SIDE OF THE VEHICLE WAS CRACKED. THE DEALER INFORMED THE CONTACT THAT THE RIM NEEDED TO BE REPLACED. THE DRIVER NOTICED THAT THE TIRE WOULD NEED AIR ON A CONSISTENT BASIS. THE CURRENT AND FAILURE MILEAGES WERE 70000.
NHTSA complaint #10282053 — an unverified report by a vehicle owner.
WHEELS
I ALSO HAD THE CLUNK NOISE AFTER A LEFT TURN, ABOUT 1 MONTH AS WELL AFTER MY LEFT TIRE FELL OFF AS I WAS BACKING OUT OF GARAGE. BALL JOINTS HAD GIVEN OUT PREMATURELY. 1300.00 TO FIX PLUS TOW CHARGE.
NHTSA complaint #10239488 — an unverified report by a vehicle owner.
WHEELS
TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING BETWEEN 30 AND 60 MPH, THE STEERING WHEEL VIBRATED. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL HAD A CRACK, WHICH CAUSED THE TIRE TO DEFLATE. HE HAS PICTURES. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 107,000. UPDATED 09/26/07
NHTSA complaint #10201811 — an unverified report by a vehicle owner.
WHEELS:RIM
TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. AFTER DRIVING BETWEEN 60-70 MPH, THE CONTACT NOTICED THAT ONE OF THE TIRES HAD LOST AIR. HE FOUND A SERVICE STATION AND INFLATED THE TIRE. THE NEXT MORNING, HE AWOKE TO FIND THAT THE TIRE WAS COMPLETELY FLAT. HE TOOK THE VEHICLE TO WAL-MART AND THEY DIAGNOSED THE CAUSE OF FAILURE AS A CRACKED RIM. THE CURRENT AND FAILURE MILEAGES WERE 82,077. UPDATED 07/24/07.
NHTSA complaint #10195354 — an unverified report by a vehicle owner.
WHEELS:RIM
I RECENTLY HAD TO REPLACE TWO WHEELS ON MY WIFE'S 2003 MERCURY GRAND MARQUIS DUE TO SUBSTANTIAL WHEEL CRACKS ALONG THE WELDS ON THE OUTER FLANGE OF THE WHEEL CAUSING THE TIRES TO DEFLATE (TWO SEPARATE EVENTS). I SEE REPORTED IN USA TODAY THAT INTERCEPTOR ARE BEING RECALLED FOR THIS SAME 'SERIOUS SAFETY' PROBLEM. I CONTACTED FORD/MERCURY ABOUT MY VEHICLE AND THEY SAY THAT IT IS NOT COVERED AT THIS TIME AND THAT "FORD AND THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) WORK TOGETHER TO PROACTIVELY IDENTIFY AREAS OF CONCERN THROUGH INVESTIGATION OF CONSUMER AND DEALER FEEDBACK. DURING AN INVESTIGATION FORD COOPERATES FULLY WITH NHTSA. FORD DOES NOT SPECULATE ON THE OUTCOME OF ANY CURRENT INVESTIGATION OR FUTURE ACTIONS. DUE TO OUR RIGOROUS SAFETY STANDARDS AND CONSTANT TESTING, NOT ALL ISSUES RESULT IN FIELD SERVICE ACTIONS OR CUSTOMER SATISFACTION PROGRAMS." I VISITED THE NHTSA WEBSITE AND SAW THAT OTHER MERCURY FAILURES OF LIKE TYPE HAVE BEEN LOGGED. I'M ADDING MY COMPLAINT AND EXPERIENCE TO THE LIST AND SUGGEST THAT FORD BE MADE TO REPLACE ALL THE DEFECTIVE WHEELS.
NHTSA complaint #10184911 — an unverified report by a vehicle owner.
WHEELS:RIM
THE WELD SEPARATED THE STEEL RIM CAUSING AIR LEAKS AND THE WELD WAS LETTING GO WHICH COULD HAVE CAUSED SERIOUS INJURIES OR DEATH. FORD DEALER WOULD NOT WARRANTY THIS DUE TO 46,000 MILES. FOR SAFETY DEFECTS, THIS SHOULD HAVE BEEN WARRANTED.
NHTSA complaint #10132172 — an unverified report by a vehicle owner.
WHEELS
THE STEERING WHEEL VIBRATES WHEN DRIVING AT SPEEDS OF 58 MPH AND FASTER. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES, IN WHICH THEY BALANCED THE TIRES, ROTATE THE TIRES AND MADE AN ADJUSTMENT IN THE STEERING COLUMN. THE PROBLEM STILL EXIST. THE DEALERSHIP ALSO INDICATED THAT THE STEERING WHEEL MEETS FACTORY SPECIFICATIONS AND THE SHAKE IS MINIMUM. *LA THE DEALER ROTATED AND BALANCED THE SYSTEM BUT THE SHAKING PERSISTED. WHEN THE VEHICLE TIRES AND WHEELS WERE REPLACED WITH CAST ALUMINUM THE SHAKING WAS NO LONGER FELT. THE CONSUMER FEELS THAT THE PREVIOUS SET OF TIRES AND WHEELS WERE DEFECTIVE.
NHTSA complaint #10083265 — an unverified report by a vehicle owner.
WHEELS:HUB
THE HUB CAPS ON MY 2003 MERCURY GRAND MARQUIS REGULARLY FALL OFF. I'VE LOST THREE SO FAR. MY DEALER REPORTS THAT THIS IS A COMMON PROBLEM, BUT SO FAR I'VE SEEN NO ATTEMPT TO CORRECT IT.
NHTSA complaint #10051571 — an unverified report by a vehicle owner.
WHEELS:HUB
THE VEHICLE HIT A CURB WHICH BENT THE RIGHT WHEEL HUB. *NLM CUSTOMER ADVISES THAT WHEEL BENT AS A RESULT OF DRIVING OVER POTHOLES AND NORMAL ROAD OBSTRUCTIONS COMMON TO THE PHILADELPHIA PA AND TRENTON NJ AREAS. TWO WHEELS WERE DAMAGED IN THE FIRST 5000 MILES OF USE.
NHTSA complaint #10020490 — an unverified report by a vehicle owner.