Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1991 Mercury Marquis
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
330.0%
0 crashes, 3 fires
Acceleration & Cruise Control
220.0%
Brakes
220.0%
Seats
110.0%
1 crashes, 0 fires
Steering
110.0%
1 crashes, 0 fires
Airbags
110.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1995peak 2Apr 2004
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Baton Rouge, LAFire
ELECTRICAL SYSTEM
WHILE VEHICLE WAS PARKED, IT CAUGHT ON FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME.
NHTSA complaint #10071955 — an unverified report by a vehicle owner.
Canada, 001 injured
AIR BAGS:FRONTAL
THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT AND CAUSED INJURIES TO THE CONSUMER.*JB THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT AND CAUSED INJURIES TO THE CONSUMER.
NHTSA complaint #10011389 — an unverified report by a vehicle owner.
Needham, MA1 injured
VEHICLE SPEED CONTROL:CABLES
ACCELERATOR CABLE JAMMED, CAUSING THREE CASES OF SUDDEN ACCELERATION/LOSS OF CONTROL/ACCIDENT/INJURY.
NHTSA complaint #535435 — an unverified report by a vehicle owner.
Dallas, TXFire
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE VEHICLE WAS PARKED OUT IN FRONT OF THE HOUSE AND NEIGHBOR NOTICED THAT SMOKE WAS COMING FROM UNDERNEATH THE HOOD OF THE VEHCILE, RAISED THE HOOD UP AND EVERYTHING HAD BURNED UP UNDER THE HOOD. VEHICLE WAS TOWED TO A DEALER, WAS TOLD THAT THE ALTERNATOR HAD CAUSED THE FIRE.
NHTSA complaint #820013 — an unverified report by a vehicle owner.
Commerc City, COCrash1 injured
SEATS
DIRIVNG AT SPEED 30MPH, TRIED TO MAKE A RIGHT TURN STEERING WHEEL LOCKED UP, CAUSING THE VEHICLE TO ROLL OVER. *AK CONSUMER STATES THE SEAT BROKE IN THE ACCIDENT, HOWEVER SEATBELT HELD HER IN, CONSUMER WAS INJURED IN ACCIDENT. *SLC
NHTSA complaint #803274 — an unverified report by a vehicle owner.
Commerc City, COCrash1 injured
STEERING: STEERING WHEEL/HANDLE BAR
DIRIVNG AT SPEED 30MPH, TRIED TO MAKE A RIGHT TURN STEERING WHEEL LOCKED UP, CAUSING THE VEHICLE TO ROLL OVER. *AK CONSUMER STATES THE SEAT BROKE IN THE ACCIDENT, HOWEVER SEATBELT HELD HER IN, CONSUMER WAS INJURED IN ACCIDENT. *SLC
NHTSA complaint #803274 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Baton Rouge, LAFire
ELECTRICAL SYSTEM
WHILE VEHICLE WAS PARKED, IT CAUGHT ON FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME.
NHTSA complaint #10071955 — an unverified report by a vehicle owner.
Canada, 001 injured
AIR BAGS:FRONTAL
THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT AND CAUSED INJURIES TO THE CONSUMER.*JB THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT AND CAUSED INJURIES TO THE CONSUMER.
NHTSA complaint #10011389 — an unverified report by a vehicle owner.
Needham, MA1 injured
VEHICLE SPEED CONTROL:CABLES
ACCELERATOR CABLE JAMMED, CAUSING THREE CASES OF SUDDEN ACCELERATION/LOSS OF CONTROL/ACCIDENT/INJURY.
NHTSA complaint #535435 — an unverified report by a vehicle owner.
Akron, OH
VEHICLE SPEED CONTROL
WHILE VEHICLE WAS PARKED IN DRIVEWAY CONSUMER CHANGED GEAR TO REVERSE AND VEHICLE ACCELERATED FOR UNKNOWN REASON. DEALER/ MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. SEEKING HELP IN THIS MATTER FORM NHTSA . ALSO VEHICLE IS EQUIPPED WITH CRUSIE CONTROL.
NHTSA complaint #835832 — an unverified report by a vehicle owner.
Cedar City, UT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
REAR BRAKE LINE PUNCTURED DUE TO CONTACT WITH OR AGAINST BODY WELD SEAM DIRECTLY UNDER MASTER CYLINDER NEAR FOOT WELL.
NHTSA complaint #703538 — an unverified report by a vehicle owner.
Dallas, TXFire
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE VEHICLE WAS PARKED OUT IN FRONT OF THE HOUSE AND NEIGHBOR NOTICED THAT SMOKE WAS COMING FROM UNDERNEATH THE HOOD OF THE VEHCILE, RAISED THE HOOD UP AND EVERYTHING HAD BURNED UP UNDER THE HOOD. VEHICLE WAS TOWED TO A DEALER, WAS TOLD THAT THE ALTERNATOR HAD CAUSED THE FIRE.
NHTSA complaint #820013 — an unverified report by a vehicle owner.
Commerc City, COCrash1 injured
SEATS
DIRIVNG AT SPEED 30MPH, TRIED TO MAKE A RIGHT TURN STEERING WHEEL LOCKED UP, CAUSING THE VEHICLE TO ROLL OVER. *AK CONSUMER STATES THE SEAT BROKE IN THE ACCIDENT, HOWEVER SEATBELT HELD HER IN, CONSUMER WAS INJURED IN ACCIDENT. *SLC
NHTSA complaint #803274 — an unverified report by a vehicle owner.
Commerc City, COCrash1 injured
STEERING: STEERING WHEEL/HANDLE BAR
DIRIVNG AT SPEED 30MPH, TRIED TO MAKE A RIGHT TURN STEERING WHEEL LOCKED UP, CAUSING THE VEHICLE TO ROLL OVER. *AK CONSUMER STATES THE SEAT BROKE IN THE ACCIDENT, HOWEVER SEATBELT HELD HER IN, CONSUMER WAS INJURED IN ACCIDENT. *SLC
NHTSA complaint #803274 — an unverified report by a vehicle owner.
Sebastian, FLFire
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR BURNED OUT, CAUSED STALLING AND LOSS OF POWER STEERING.
NHTSA complaint #986401 — an unverified report by a vehicle owner.
Needham, MA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKING PROBLEMS. TT THE VEHICLE ACCELERATED DID NOT STOP WHEN BRAKES WERE APPLIED. THE DEALER REPAIRED THE VEHICLE BUT CONSUMER WAS NOT CONFIDENT IT WOULD NOT HAPPEN AGAIN.
NHTSA complaint #974678 — an unverified report by a vehicle owner.