FaultScore

FaultScore report

1992 Mercury Marquis problems

Owners have filed 30 complaints about the 1992 Mercury Marquis with NHTSA between 1995 and 2004. The largest single group is the electrical system.

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

30

Complaints

7

Crashes reported

3

Fires reported

5

Injuries reported

How 1992 compares with every other Mercury Marquis

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1992 Mercury Marquis

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 6 20.0%

0 crashes, 1 fires

Acceleration & Cruise Control 5 16.7%

3 crashes, 1 fires

Lights 4 13.3%
Transmission & Drivetrain 4 13.3%
Engine & Cooling 4 13.3%

0 crashes, 1 fires

Brakes 3 10.0%

2 crashes, 0 fires

Seats 1 3.3%

1 crashes, 0 fires

Wheels 1 3.3%
Fuel & Propulsion 1 3.3%
Airbags 1 3.3%

1 crashes, 0 fires

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 1995 peak 6 Jan 2004

NHTSA investigations into the 1992 Mercury Marquis

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA95022 Opened 31 Aug 1995 Closed 24 Jul 1996 AIR BAGS:FRONTAL

PASSENGER AIR BAG MODULE DETACHMENT

PASSENGER AIR BAG MODULE CAN COMPLETELY DETACH FROM THE INSTRUMENT PANEL DURING DEPLOYMENT.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Forest Park, IL Crash 1 injured

AIR BAGS:FRONTAL

DURING A FRONTAL COLLISION, THE DRIVER'S AIRBAG DID NOT DEPLOY, CONSUMER SUFFERED KNEE INJURIES, AND HIT HIS HEAD ON THE STEERING WHEEL.*AK CONSUMER STATES THE GAS PEDAL STUCK WHICH CAUSED THE ACCIDENT.

NHTSA complaint #8007303 — an unverified report by a vehicle owner.

Forest Park, IL Crash 1 injured

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

DURING A FRONTAL COLLISION, THE DRIVER'S AIRBAG DID NOT DEPLOY, CONSUMER SUFFERED KNEE INJURIES, AND HIT HIS HEAD ON THE STEERING WHEEL.*AK CONSUMER STATES THE GAS PEDAL STUCK WHICH CAUSED THE ACCIDENT.

NHTSA complaint #8007303 — an unverified report by a vehicle owner.

Forest Park, IL Crash

VEHICLE SPEED CONTROL

CONSUMER SHIFTED FROM PARK TO DRIVE, VEHICLE ACCELERATED AND HIT A 18 INCH CEMENT WALL. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.

NHTSA complaint #8007294 — an unverified report by a vehicle owner.

Forest Park, IL Crash 1 injured

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

DURING A FRONTAL COLLISION, THE DRIVER'S AIRBAG DID NOT DEPLOY, CONSUMER SUFFERED KNEE INJURIES, AND HIT HIS HEAD ON THE STEERING WHEEL.*AK CONSUMER STATES THE GAS PEDAL STUCK WHICH CAUSED THE ACCIDENT.

NHTSA complaint #8007303 — an unverified report by a vehicle owner.

Forest Park, IL Crash 1 injured

VEHICLE SPEED CONTROL:LINKAGES

VEHICLE ACCELERATED OUT OF CONTROL AND WAS INVOLVED IN AN ACCIDENT AT HIGH SPEED, RESULTING IN PROPERTY DAMAGE. CONSUMER SUSTAINED INJURIES.

NHTSA complaint #8007144 — an unverified report by a vehicle owner.

Afton, OK Fire

VEHICLE SPEED CONTROL

SPEED CONTROL DEACTIVATION SWITCH FAILED RESULTING IN VEHICLE FIRE. MJS REFERENCED IN EA02-025

NHTSA complaint #547483 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Whitestone, NY

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

THE HEADLIGHTS FAILED WHILE DRIVING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE HEADLIGHT SWITCH.

NHTSA complaint #10055775 — an unverified report by a vehicle owner.

Forest Park, IL Crash 1 injured

AIR BAGS:FRONTAL

DURING A FRONTAL COLLISION, THE DRIVER'S AIRBAG DID NOT DEPLOY, CONSUMER SUFFERED KNEE INJURIES, AND HIT HIS HEAD ON THE STEERING WHEEL.*AK CONSUMER STATES THE GAS PEDAL STUCK WHICH CAUSED THE ACCIDENT.

NHTSA complaint #8007303 — an unverified report by a vehicle owner.

Forest Park, IL Crash 1 injured

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

DURING A FRONTAL COLLISION, THE DRIVER'S AIRBAG DID NOT DEPLOY, CONSUMER SUFFERED KNEE INJURIES, AND HIT HIS HEAD ON THE STEERING WHEEL.*AK CONSUMER STATES THE GAS PEDAL STUCK WHICH CAUSED THE ACCIDENT.

NHTSA complaint #8007303 — an unverified report by a vehicle owner.

Forest Park, IL Crash

VEHICLE SPEED CONTROL

CONSUMER SHIFTED FROM PARK TO DRIVE, VEHICLE ACCELERATED AND HIT A 18 INCH CEMENT WALL. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.

NHTSA complaint #8007294 — an unverified report by a vehicle owner.

Forest Park, IL Crash 1 injured

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

DURING A FRONTAL COLLISION, THE DRIVER'S AIRBAG DID NOT DEPLOY, CONSUMER SUFFERED KNEE INJURIES, AND HIT HIS HEAD ON THE STEERING WHEEL.*AK CONSUMER STATES THE GAS PEDAL STUCK WHICH CAUSED THE ACCIDENT.

NHTSA complaint #8007303 — an unverified report by a vehicle owner.

Forest Park, IL

VEHICLE SPEED CONTROL:LINKAGES

WHILE PLACING VEHICLE IN DRIVE AND WITHOUT WARNING VEHICLE ACCELERATED AT HIGH SPEED, CAUSING MAJOR DAMAGE TO PROPERTY.

NHTSA complaint #8007141 — an unverified report by a vehicle owner.

Forest Park, IL Crash 1 injured

VEHICLE SPEED CONTROL:LINKAGES

VEHICLE ACCELERATED OUT OF CONTROL AND WAS INVOLVED IN AN ACCIDENT AT HIGH SPEED, RESULTING IN PROPERTY DAMAGE. CONSUMER SUSTAINED INJURIES.

NHTSA complaint #8007144 — an unverified report by a vehicle owner.

Plain View, NY

ELECTRICAL SYSTEM:HORN

UNABLE TO FIND HORN STEERING WHEEL. CONSUMER FEELS THIS IS UNSAFE BECAUSE HE HAS TAKE EYES OFF THE ROAD TO FIND THE HORN.

NHTSA complaint #855288 — an unverified report by a vehicle owner.

SAN Mateo, CA

INTERIOR LIGHTING

VEHICLE BEEN EXPERIENCING ONGOING PROBLEM WITH INSTRUMENT PANEL AND TAIL LIGHTS KEEP GOING OUT; VEHICLE BEEN IN / OUT OF DEALER SHOP ON SEVERAL OCCASIONS. DEALER REFUSING TO LOOK AT THE VEHICLE ANY LONGER, UNLESS CONSUMER IS WILLING TO PAY FOR TIME AND LABOR.

NHTSA complaint #852035 — an unverified report by a vehicle owner.

SAN Mateo, CA

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

VEHICLE BEEN EXPERIENCING ONGOING PROBLEM WITH INSTRUMENT PANEL AND TAIL LIGHTS KEEP GOING OUT; VEHICLE BEEN IN / OUT OF DEALER SHOP ON SEVERAL OCCASIONS. DEALER REFUSING TO LOOK AT THE VEHICLE ANY LONGER, UNLESS CONSUMER IS WILLING TO PAY FOR TIME AND LABOR.

NHTSA complaint #852035 — an unverified report by a vehicle owner.

Virginia Beach, VA

POWER TRAIN:AUTOMATIC TRANSMISSION

WAS TRYING TO ACCELERATE TO GET ONTO THE HIGHWAY WHEN THE VEHICLE FAILED TO PICK UP SPEED. TRANSMISSION LINKAGE FELT HUNG UP IN 1ST GEAR. WOULD NOT DO ANYTHING. WAS NOT ENOUGH SPEED TO GET OUT OF GEAR. TOOK VEHICLE TO DEALER & WAS INFORMED SOME OF THE GEARS IN THE TRANSMISSION HAD BROKEN. ALSO THE TRANSMISSION/TORQUE CONVERTOR NEEDED TO BE REPLACED.

NHTSA complaint #851305 — an unverified report by a vehicle owner.

Virginia Beach, VA

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

WAS TRYING TO ACCELERATE TO GET ONTO THE HIGHWAY WHEN THE VEHICLE FAILED TO PICK UP SPEED. TRANSMISSION LINKAGE FELT HUNG UP IN 1ST GEAR. WOULD NOT DO ANYTHING. WAS NOT ENOUGH SPEED TO GET OUT OF GEAR. TOOK VEHICLE TO DEALER & WAS INFORMED SOME OF THE GEARS IN THE TRANSMISSION HAD BROKEN. ALSO THE TRANSMISSION/TORQUE CONVERTOR NEEDED TO BE REPLACED.

NHTSA complaint #851305 — an unverified report by a vehicle owner.

Afton, OK Fire

VEHICLE SPEED CONTROL

SPEED CONTROL DEACTIVATION SWITCH FAILED RESULTING IN VEHICLE FIRE. MJS REFERENCED IN EA02-025

NHTSA complaint #547483 — an unverified report by a vehicle owner.

Tulsa, OK Fire

ELECTRICAL SYSTEM:IGNITION

NOTICED ODOR OF BURNING WIRES BEFORE PARKING VEHICLE. LATER NOTICED FLAMES IN AREA OF VEHICLE. HAD INSERTED KEY IN IGNITION TO STOP VEHICLE, BUT IT WOULDN'T START. FIRE DEPT CALLED & PUT FLAMES OUT. EVERYTHING INSIDE FUSED TOGETHER. WAS INFORMED FIRE ORIGINATED AROUND IGNITION SWITCH AREA.

NHTSA complaint #842709 — an unverified report by a vehicle owner.

Westland, MI Fire

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

CONSUMER WAS SITTING IN VEHICLE WHILE ENGINE WAS RUNNING, AND SUDDENLY SMOKE CAME FROM HOOD, AND THEN FLAMES. SOON THE FLAMES BEGAN TO ENTER VEHICLE THROUGH THE DASH, CONSUMER THEN TURNED OFF THE ENGINE. FLAMES ENGULFED THE ENTIRE CAR. BEFORE THE INCIDENT OCCURRED, VEHICLE GAVE BURNING SMELLS, BLUE SMOKE CAME OUT OF THE TAIL PIPE, SO THE A/C COMPRESSOR AND O RINGS REPLACED. BURNING SMELL STILL CONTINUED. CAUSE OF FIRE UNKNOWN.*AK

NHTSA complaint #835222 — an unverified report by a vehicle owner.

Temple Hills, MD

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

THE REAR WIRING HARNESS LOCATED IN THE TRUCK AREA MELTED AND BURNT TOGETHER WHICH CAUSED THE VEHICLE TO STALL, WHICH MAY RESUT IN AN ACCIDENT. CAUSE UNKNOWN. *AK

NHTSA complaint #829339 — an unverified report by a vehicle owner.

Iowa, NY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

WHILE DRIVING AT ANY SPEED AND APPLYING THE BRAKES, THE BRAKES WILL JUST LOCK UP, CAUSING THE VEHICLE TO MAKE LOUD NOISE.

NHTSA complaint #828025 — an unverified report by a vehicle owner.

Allen Park, MI

ENGINE AND ENGINE COOLING:ENGINE

OIL LEAKEAGE WAS COMING FROM OIL PAN DUE TO CORROSION. DEALER NOTIFIED AND INFORMED CONSUMER REPAIR WOULD ONLY BE MADE IF COST GOES TO CONSUMER.

NHTSA complaint #827583 — an unverified report by a vehicle owner.

Palos Park, IL

POWER TRAIN

UNABLE TO READ DIGITAL SPEEDOMETER WHEN HEADLIGHTS ARE ON DURING DAYLIGHT HOURS.

NHTSA complaint #537559 — an unverified report by a vehicle owner.

Chatham, NJ

ENGINE AND ENGINE COOLING:ENGINE

OIL PAN CORRODED AND LEAKS OIL ON THE HIGHWAY.

NHTSA complaint #536408 — an unverified report by a vehicle owner.

Ellenton, FL

POWER TRAIN:AUTOMATIC TRANSMISSION

WHEN SHIFTING FROM ONE GEAR TO OTHER AT 30MPH THERE IS A SKIP, AT 40MPH THERE IS VIBRATION. DEALER SAID THAT THE SPARK PLUGS AND WIRING NEEDED TO BE REPLACED.

NHTSA complaint #822973 — an unverified report by a vehicle owner.

Ellenton, FL

ELECTRICAL SYSTEM:WIRING

WHEN SHIFTING FROM ONE GEAR TO OTHER AT 30MPH THERE IS A SKIP, AT 40MPH THERE IS VIBRATION. DEALER SAID THAT THE SPARK PLUGS AND WIRING NEEDED TO BE REPLACED.

NHTSA complaint #822973 — an unverified report by a vehicle owner.

Ellenton, FL

ELECTRICAL SYSTEM:IGNITION:MODULE

WHEN SHIFTING FROM ONE GEAR TO OTHER AT 30MPH THERE IS A SKIP, AT 40MPH THERE IS VIBRATION. DEALER SAID THAT THE SPARK PLUGS AND WIRING NEEDED TO BE REPLACED.

NHTSA complaint #822973 — an unverified report by a vehicle owner.

Maitland, FL

EXTERIOR LIGHTING:HEADLIGHTS

PLASTIC HEADLIGHT LENSES BECAME CLOUDED ON BOTH SIDES DUE TO SUN DETERIORATION.

NHTSA complaint #515425 — an unverified report by a vehicle owner.

Brooklyn, NY

FUEL SYSTEM, GASOLINE:DELIVERY

CONSUMER EXPERIENCED SMELL OF GAS AS A RESULT OF A FUEL LINE LEAK.

NHTSA complaint #804751 — an unverified report by a vehicle owner.