FaultScore

FaultScore report

1993 Mercury Marquis problems

Owners have filed 25 complaints about the 1993 Mercury Marquis with NHTSA between 1995 and 2008. The largest single group is the electrical system. Across this model's run it ranks 4 of 12 worst.

D

FaultScore 62/100

Higher is worse. Measured against the other years of the Mercury Marquis.

How this is worked out

The numbers

25

Complaints

3

Crashes reported

4

Fires reported

2

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 39 vs 50 Severity 100 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 39
Against the median year of the Mercury Marquis. 50 means typical for this model; 100 means roughly double.
Severity — 100
36% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 1993 compares with every other Mercury Marquis

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1993 Mercury Marquis

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Acceleration & Cruise Control 4 16.0%

0 crashes, 3 fires · median 53,500 mi

Brakes 4 16.0%

1 crashes, 0 fires

Electrical System 4 16.0%

0 crashes, 1 fires

Airbags 3 12.0%

1 crashes, 0 fires · median 169 mi

Seat Belts 2 8.0%
Windows, Mirrors & Wipers 2 8.0%
Tires 1 4.0%
Fuel & Propulsion 1 4.0%
Lights 1 4.0%
Suspension 1 4.0%
Body & Structure 1 4.0%

1 crashes, 0 fires

Transmission & Drivetrain 1 4.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 33.3%
25,000 – 49,999 miles 1 33.3%
50,000 – 74,999 miles 1 33.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 1995 peak 3 May 2008

NHTSA investigations into the 1993 Mercury Marquis

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA95022 Opened 31 Aug 1995 Closed 24 Jul 1996 AIR BAGS:FRONTAL

PASSENGER AIR BAG MODULE DETACHMENT

PASSENGER AIR BAG MODULE CAN COMPLETELY DETACH FROM THE INSTRUMENT PANEL DURING DEPLOYMENT.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Philadelphia, PA Fire

VEHICLE SPEED CONTROL

TL*1993 MERCURY MARQUIS. WHILE PARKED IN THE AUTO REPAIR GARAGE, THE VEHICLE CAUGHT FIRE. AFTER THE FIRE WAS EXTINGUISHED, THE FIRE REPORT INDICATED THAT THE VEHICLE SPEED CONTROL WAS THE POSSIBLE CAUSE OF THE FIRE. THE SHOP WAS SEVERELY DAMAGED ALONG WITH THE OTHER VEHICLES THAT WERE PRESENT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/15/08 *BF THE CONSUMER DOES NOT OWN THE VEHICLE, HE WAS DOING REPAIRS. UPDATED 07/15/08.

NHTSA complaint #10227721 — an unverified report by a vehicle owner.

at 69,000 miles Largo, FL Fire

VEHICLE SPEED CONTROL:CRUISE CONTROL

DT: THE CONTACT'S GRANDSON TOOK THE VEHICLE TO AN AUTOMOTIVE SHOP AND THE VEHICLE WAS LEFT OVERNIGHT AND IT CAUGHT ON FIRE. THE FIRE DEPARTMENT SAID IT WAS SPONTANEOUS COMBUSTION. THEY SAID IT STARTED FROM THE ENGINE COMPARTMENT ON THE DRIVER'S SIDE. NHTSA RECALL 99V124000 WAS ISSUED CONCERNING VEHICLE SPEED CONTROL:CRUISE CONTROL. HOWEVER, THE CONSUMER STATED SHE CONTACTED FORD, AND THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE FIRE DEPARTMENT STATED THIS WAS CONSISTENT WITH RECALL FOR THE VEHICLE SPEED CONTROL SWITCH. CONSUMER STATED THE VEHICLE HAD BEEN SITTING THERE FOR 15 HOURS BEFORE IT CAUGHT ON FIRE. PRIOR TO THE VEHICLE CATCHING ON FIRE THE CONTACT'S GRANDSON HAD TO PUT THE VEHICLE INTO NEUTRAL IN ORDER TO GET THE VEHICLE TO START. *AK UPDATED 12/27/05.

NHTSA complaint #10139724 — an unverified report by a vehicle owner.

at 38,000 miles Tallahassee, FL Fire

VEHICLE SPEED CONTROL:CRUISE CONTROL

VEHICLE IS EXPERIENCING A PROBLEM WITH THE CRUISE CONTROL DEACTIVATION SWITCH. VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY. OWNER NOTIFIED THE DEALER AND THE MANUFACTURER. THIS VEHICLE WAS NOT INCLUDED IN THE CURRENT RECALL DUE TO VIN. *AK RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 99V124000. ELECTRICAL FIRE UNDER THE HOOD.

NHTSA complaint #10110987 — an unverified report by a vehicle owner.

Houston, TX Fire

ELECTRICAL SYSTEM

WHILE THE VEHICLE WAS PARKED IT CAUGHT ON FIRE ON ITS OWN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. *AK THE VEHICLE WAS PARKED FOR 3 HOURS. THE HOUSE WAS DAMAGED BY THE FIRE.

NHTSA complaint #10109209 — an unverified report by a vehicle owner.

Rochester, NY Crash 2 injured

AIR BAGS

VIOLENT DEPLOYMENT OF AIRBAG DURING ACCIDENT CAUSED THE GLOVE COMPARTMENT TO FLY OUT AND HIT PASSENGER IN THE FACE AND TO LACERATE DRIVERS ARM. NLM

NHTSA complaint #546002 — an unverified report by a vehicle owner.

Rochester, NY Crash 2 injured

STRUCTURE:BODY

VIOLENT DEPLOYMENT OF AIRBAG DURING ACCIDENT CAUSED THE GLOVE COMPARTMENT TO FLY OUT AND HIT PASSENGER IN THE FACE AND TO LACERATE DRIVERS ARM. NLM

NHTSA complaint #546002 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Philadelphia, PA Fire

VEHICLE SPEED CONTROL

TL*1993 MERCURY MARQUIS. WHILE PARKED IN THE AUTO REPAIR GARAGE, THE VEHICLE CAUGHT FIRE. AFTER THE FIRE WAS EXTINGUISHED, THE FIRE REPORT INDICATED THAT THE VEHICLE SPEED CONTROL WAS THE POSSIBLE CAUSE OF THE FIRE. THE SHOP WAS SEVERELY DAMAGED ALONG WITH THE OTHER VEHICLES THAT WERE PRESENT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/15/08 *BF THE CONSUMER DOES NOT OWN THE VEHICLE, HE WAS DOING REPAIRS. UPDATED 07/15/08.

NHTSA complaint #10227721 — an unverified report by a vehicle owner.

at 69,000 miles Largo, FL Fire

VEHICLE SPEED CONTROL:CRUISE CONTROL

DT: THE CONTACT'S GRANDSON TOOK THE VEHICLE TO AN AUTOMOTIVE SHOP AND THE VEHICLE WAS LEFT OVERNIGHT AND IT CAUGHT ON FIRE. THE FIRE DEPARTMENT SAID IT WAS SPONTANEOUS COMBUSTION. THEY SAID IT STARTED FROM THE ENGINE COMPARTMENT ON THE DRIVER'S SIDE. NHTSA RECALL 99V124000 WAS ISSUED CONCERNING VEHICLE SPEED CONTROL:CRUISE CONTROL. HOWEVER, THE CONSUMER STATED SHE CONTACTED FORD, AND THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE FIRE DEPARTMENT STATED THIS WAS CONSISTENT WITH RECALL FOR THE VEHICLE SPEED CONTROL SWITCH. CONSUMER STATED THE VEHICLE HAD BEEN SITTING THERE FOR 15 HOURS BEFORE IT CAUGHT ON FIRE. PRIOR TO THE VEHICLE CATCHING ON FIRE THE CONTACT'S GRANDSON HAD TO PUT THE VEHICLE INTO NEUTRAL IN ORDER TO GET THE VEHICLE TO START. *AK UPDATED 12/27/05.

NHTSA complaint #10139724 — an unverified report by a vehicle owner.

at 38,000 miles Tallahassee, FL Fire

VEHICLE SPEED CONTROL:CRUISE CONTROL

VEHICLE IS EXPERIENCING A PROBLEM WITH THE CRUISE CONTROL DEACTIVATION SWITCH. VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY. OWNER NOTIFIED THE DEALER AND THE MANUFACTURER. THIS VEHICLE WAS NOT INCLUDED IN THE CURRENT RECALL DUE TO VIN. *AK RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 99V124000. ELECTRICAL FIRE UNDER THE HOOD.

NHTSA complaint #10110987 — an unverified report by a vehicle owner.

Houston, TX Fire

ELECTRICAL SYSTEM

WHILE THE VEHICLE WAS PARKED IT CAUGHT ON FIRE ON ITS OWN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. *AK THE VEHICLE WAS PARKED FOR 3 HOURS. THE HOUSE WAS DAMAGED BY THE FIRE.

NHTSA complaint #10109209 — an unverified report by a vehicle owner.

Fredericktown, OH

EXTERIOR LIGHTING:HEADLIGHTS

CONSUMER WAS HAVING A SERIOUS HEADLIGHT PROBLEMS. HEADLIGHTS WERE SO DIM THAT WHEN DRIVING AT NIGHT HE VEERED OFF THE ROAD BECAUSE THE ONCOMING VEHICLES COULD BARELY SEE HIM. HE WAS TOLD BY DEALER THAT THE REFLECTOR MATERIAL INSIDE THE HEADLAMPS OVERHEATED AND BURNED OUT. CONSUMER NEEDED HELP TO REPLACE THE HEADLIGHTS BECAUSE IT WOULD COST OVER $1000.00, AN D HE DID NOT HAVE THE MONEY.

NHTSA complaint #10044230 — an unverified report by a vehicle owner.

at 169 miles Bonne Terre, MO

AIR BAGS

THE AIR BAG WARNING LIGHT CONTINUOUSLY FLICKED ON AND OFF WHILE DRIVING. THE CONSUMER IS CONCERNED THAT THIS MAY RESULT IN PREMATURE DEPLOYMENT OR NOT DEPLOYMENT OF THE AIR BAG. THE DEALER INFORMED THE CONSUMER THAT THEY COULD NOT GUARANTEE THE AIR BAG REPAIR WOULD CAUSE THE AIR BAG TO FUNCTION IN THE EVENT OF AN ACCIDENT. *PH *NLM

NHTSA complaint #10026741 — an unverified report by a vehicle owner.

Florence, AL

SEAT BELTS

WHILE TRAVELING AT 20 MPH, CONSUMER STATES ANOTHER VEHICLE TRAVELING AHEAD CAME TO AN IMMEDIATE STOP. CONSUMERS DRIVER SIDE FRONT SEAT BELT BROKE AT THE CHEST. RESULTING IN A CHEST INJURY. CAUSE IS UNKNOWN. PLEASE DESCRIBE FURTHER. TS

NHTSA complaint #10001342 — an unverified report by a vehicle owner.

Martinez, GA

TIRES:SIDEWALL

WHILE IN MOTION, CONSUMER EXPERIENCED A BLOW OUT. THE VEHICLE BECAME HARD TO CONTROL IN THE MIDDLE OF TRAFFIC. PRIOR TO THE BLOWOUT, CONSUMER HAD TAKEN THE VEHICLE TO BE SERVICED FOR TIRE ROTATION AND BECAUSE OF A BALLOON LIKE BUBBLE ON THE SIDEWALL OF THE LEFT REAR TIRE. THE TECH TOLD CONSUMER THAT THE BUBBLE WAS NOTHING BUT A JOINT IN THE TIRE AND THAT IT WAS SAFE TO OPERATE THE VEHICLE. *JG (SEARS ROAD HANDLER BY MICHELIN. P215/70 R15, RADIAL XSE, M367 M3C7 KFPX 068 73830)

NHTSA complaint #566900 — an unverified report by a vehicle owner.

Bedfore, MA

ELECTRICAL SYSTEM:IGNITION:SWITCH

WHEN STARTING IGNITION JAMS. CAN'T START IT OR CUT IT OFF. CONSUMER FELT THIS COULD HAPPEN IN TRAFFIC AND MAY BE DANGEROUS. *AK THE PROBLEM IS FOUND TO BE IN SIDE LOWER STEERING COLUMN ASSEMBLY.

NHTSA complaint #869233 — an unverified report by a vehicle owner.

Manchester, TN

VEHICLE SPEED CONTROL

RECEIVED RECALL NOTICE 99V124000. CONTACTED DEALER. INFORMED CONSUMER NO PARTS WERE AVAILABLE FOR SPEED CONTROL. WOULD NOTIFY WHEN PARTS BECOME AVAILABLE.

NHTSA complaint #844665 — an unverified report by a vehicle owner.

Grape Vine, TX

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

THE BRAKE PEDAL IS HARD TO PUSH AND CAUSES EXTENDED STOPPING DISTANCE WHICH MAY RESULT A CRASH. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #841193 — an unverified report by a vehicle owner.

Rochester, NY Crash 2 injured

AIR BAGS

VIOLENT DEPLOYMENT OF AIRBAG DURING ACCIDENT CAUSED THE GLOVE COMPARTMENT TO FLY OUT AND HIT PASSENGER IN THE FACE AND TO LACERATE DRIVERS ARM. NLM

NHTSA complaint #546002 — an unverified report by a vehicle owner.

Rochester, NY Crash 2 injured

STRUCTURE:BODY

VIOLENT DEPLOYMENT OF AIRBAG DURING ACCIDENT CAUSED THE GLOVE COMPARTMENT TO FLY OUT AND HIT PASSENGER IN THE FACE AND TO LACERATE DRIVERS ARM. NLM

NHTSA complaint #546002 — an unverified report by a vehicle owner.

Jamesburg, NJ

AIR BAGS

AIR BAG REPLACED HOWEVER CONTINUES TO EXPERIENCE AIR BAG WARNING LIGHT COMING ON.

NHTSA complaint #527726 — an unverified report by a vehicle owner.

Livingston, NJ

SEAT BELTS:FRONT:RETRACTOR

DRIVER'S SEAT BELT IS STUCK WITHIN THE DRIVER'S SEAT FROM WHICH IT EXTENDS, CAUSING THE SEAT BELT TO BECOME INOPERABLE. SEAT BELT TRACK WELD SEPARATED, SEAT BELT BUCKLE DISAPPEARED INTO ITS OPENING AND COULD NOT BE RETRIEVED. *AK

NHTSA complaint #833923 — an unverified report by a vehicle owner.

Whiting, NJ

POWER TRAIN:MANUAL TRANSMISSION

BROKEN SHIFT TUBE ASSY, WHICH SNAPPED IN TWO WHILE PARKING THE CAR, SHIFTED IN PARK, SHIFT HANDLE DISENGAGED COMPLETELY, LEAVING NO TRANSMISSION AND NO POWER, CAR ROLLED, REPLACE SHIFT TUBE.

NHTSA complaint #524316 — an unverified report by a vehicle owner.

Lake Worth, FL

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

POWER WINDOWS FAILED.

NHTSA complaint #523799 — an unverified report by a vehicle owner.

Jamesburg, NJ

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

ANTI-LOCK BRAKE WARNING LIGHT ILLUMINATES INTERMITTENTLY. PROBABLE CAUSE: MISCOMMUNICATION TO DRIVER AND MODULE SENSORS.

NHTSA complaint #816798 — an unverified report by a vehicle owner.

Boca Raton, FL

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

THE WINDOWS IN VEHICLE FALL DOWN INTO TRACK AND CAN OPEN OR CLOSE. POWER WINDOWS REPLACED 5 TIMES.

NHTSA complaint #812744 — an unverified report by a vehicle owner.

Barnesvill, GA

ELECTRICAL SYSTEM:HORN

HORN MALFUNCTION - UNEXPECTED AND SPORADIC BLOWING.

NHTSA complaint #508708 — an unverified report by a vehicle owner.

Nesconset, NY

SUSPENSION:FRONT

WHEN DRIVING IN WET WEATHER, VEHICLE SLIDES AFTER COMING TO A COMPLETE STOP. PLEASE DESCRIBE.

NHTSA complaint #983530 — an unverified report by a vehicle owner.

Medesto, CA

ELECTRICAL SYSTEM:IGNITION

AROUND 50,000 THE TRANSMISSION HAS STARTED TO CUT OFF . PLEASE EXPLAIN. TT

NHTSA complaint #966594 — an unverified report by a vehicle owner.

Roseville, MN Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

REAR WHEELS LOSS TRACTION, CAUSING VEHICLE TO SPIN OUT OF CONTROL, & KEPT SPINNING EVEN AFTER REAR WHEELS REGAINED TRACTION DUE TO DEFECTIVE ABS SYSTEM. *SKD

NHTSA complaint #480118 — an unverified report by a vehicle owner.

Portland, ME

FUEL SYSTEM, GASOLINE:DELIVERY

PROTECTOR SHIELD OMITTED FROM REAR BRAKE LINE. ALLOWING DIRT TO ACCUMULATE IN BRAKING SYSTEM. ALSO FUEL LINE INTERFERENCE. TT

NHTSA complaint #962283 — an unverified report by a vehicle owner.

Portland, ME

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS

PROTECTOR SHIELD OMITTED FROM REAR BRAKE LINE. ALLOWING DIRT TO ACCUMULATE IN BRAKING SYSTEM. ALSO FUEL LINE INTERFERENCE. TT

NHTSA complaint #962283 — an unverified report by a vehicle owner.