Owners have filed 31 complaints
about the 1999 Mercury Marquis with NHTSA between 1999 and 2016.
The largest single group is the brakes.
Across this model's run it ranks 9 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Mercury Marquis. 50 means typical for this
model; 100 means roughly double.
Severity — 83
16.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Mercury Marquis
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1999 Mercury Marquis
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
516.1%
Acceleration & Cruise Control
412.9%
1 crashes, 0 fires
Windows, Mirrors & Wipers
39.7%
Median failure at 111,000 miles
Steering
39.7%
Median failure at 47,642 miles
Electrical System
39.7%
0 crashes, 1 fires · median 52,000 mi
Engine & Cooling
39.7%
Median failure at 95,052 miles
Equipment & Accessories
26.5%
Body & Structure
26.5%
Doors, Latches & Locks
13.2%
Stability & Traction Control
13.2%
Median failure at 111,000 miles
Fuel & Propulsion
13.2%
Lights
13.2%
Median failure at 111,000 miles
Suspension
13.2%
Airbags
13.2%
1 crashes, 0 fires
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
112.5%
50,000 – 74,999 miles
225.0%
75,000 – 99,999 miles
112.5%
100,000 – 149,999 miles
450.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1999peak 5May 2016
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 52,000 milesWhitesboro, NYFire
ELECTRICAL SYSTEM
DT KEYLESS ENTRY PAD CAUGHT ON FIRE,VEHICLE WAS IN GARAGE COULD SPELL SMOKE, HAD TO DISCONNECT THE BATTERY. CONTACTED THE DEALER SAID THERE IS NO RECALL, CONTACTED THE MANUFACTURER SAID THEY COULDN'T DO ANYTHING CAUSE THE VEHICLE IS NO LONGER UNDER WARRANTY. WATER CAN GET DOWN IN THE SWITCH AND COMBINATION OF AGE CAN CREATE A PROBLEM. THERE SHOULD BE A SOLID COVER OVER THIS.
NHTSA complaint #10128252 — an unverified report by a vehicle owner.
Medina, OHCrash1 injured
VEHICLE SPEED CONTROL
MY MOTHERS CAR WAS OFF & IN PARK & ALL OF A SUDDEN THE ENGINE REVED UP AND THE CAR SHOT THROUGH HER GARGAGE DOOR AND ALMOST THROUGH THE BACK GARAGE WALL WITH MY MOM IN THE CAR.
NHTSA complaint #760970 — an unverified report by a vehicle owner.
Greenfield Center, NYCrash2 injured
AIR BAGS:FRONTAL
DRIVING ABOUT 5-10 MPH, THE VEHICLE HAD A LOW FRONTAL IMPACT IN WHICH THE OTHER VEHICLE HAD NO DAMAGES. UPON IMPACT, DRIVER'S AND THE PASSENGER'S AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES. PLEASE PROVIDE FURTHER INFORMATION AND VIN#.
NHTSA complaint #838319 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 111,000 milesBaltimore, MD
EXTERIOR LIGHTING
DRIVING IN THE RAIN HEADLIGHTS WENT OUT TRIED HIGH BEANS CAME ON WENT OUT, ALSO, WIPERS. I PULL LEAVER HELD IN RESET WIPERS WITH OTHER HAND. THEN I PULL DOWN LEVER TO SIGNAL TOO GET OFF ROAD NOCKING HIGH BEANS OFF AGAIN. I ALMOST HIT GARD RAIL,THE LCD RECALL SHOULD BE FOR ALL CARS NOT JUST SOME MY SAFTY AND OTHERS SHOULD HAVE RECALLS.
NHTSA complaint #10865158 — an unverified report by a vehicle owner.
at 111,000 milesBaltimore, MD
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING IN THE RAIN HEADLIGHTS WENT OUT TRIED HIGH BEANS CAME ON WENT OUT, ALSO, WIPERS. I PULL LEAVER HELD IN RESET WIPERS WITH OTHER HAND. THEN I PULL DOWN LEVER TO SIGNAL TOO GET OFF ROAD NOCKING HIGH BEANS OFF AGAIN. I ALMOST HIT GARD RAIL,THE LCD RECALL SHOULD BE FOR ALL CARS NOT JUST SOME MY SAFTY AND OTHERS SHOULD HAVE RECALLS.
NHTSA complaint #10865158 — an unverified report by a vehicle owner.
at 111,000 milesBaltimore, MD
VISIBILITY/WIPER
DRIVING IN THE RAIN HEADLIGHTS WENT OUT TRIED HIGH BEANS CAME ON WENT OUT, ALSO, WIPERS. I PULL LEAVER HELD IN RESET WIPERS WITH OTHER HAND. THEN I PULL DOWN LEVER TO SIGNAL TOO GET OFF ROAD NOCKING HIGH BEANS OFF AGAIN. I ALMOST HIT GARD RAIL,THE LCD RECALL SHOULD BE FOR ALL CARS NOT JUST SOME MY SAFTY AND OTHERS SHOULD HAVE RECALLS.
NHTSA complaint #10865158 — an unverified report by a vehicle owner.
Staten Island, NY
EQUIPMENT
TL - THE CONTACT OWNS A 1999 FORD GRAND MARQUIS. THE CONTACT STATED WHILE CHANGING THE PASSENGER SIDE REAR TIRE THE FACTORY ISSUED JACK FAILED TO SUPPORT THE WEIGHT OF THE VEHICLE AND BENT. THE EQUIPMENT WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,000. RVK
NHTSA complaint #10437933 — an unverified report by a vehicle owner.
at 79,105 milesBelle Glade, FL
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
JULY 15,2005, I TOOK MY GRAND MARQUIS L999, TO GLADES FORD BECAUSE IT WAS STALLING AS IF IT WAS GOING TO CUT OFF. I WAS TOLD, SPARK PLUG #8 AND THE COIL WAS BAD. IT WAS REPAIRED AT A COST OF $337.94 . AUGUST 2005 HAD SAME PROBLEM AND WAS TOLD IT WAS THE MANIFOLD. HAD THIS REPAIRED LL.22.05,COST $960.63. ADVISED BY RICHARD T. DOORMAN ESQ. OF CUNNINGHAM< BOUNDS< YANCE, CROWDER & BROWN LLC, P. O. BOX 66705, MIBIL, AL 36660 TO TAKE MY RECEIPTS TO GLADES FORD OF BELLE, GLADE, FL BEFORE MARCH 16, 2006, I TOOK THE RECEIPTS TO GLADES FORD, JANUARY 23, 2006. MR. ANTONIO BELLORIN, SERVICE ADVISOR TOOK THE INFORMATION AND SAID I WOULD BE CONTACTED. AFTER NOT BEING CONTACTED IN APPROXIMATELY THREE MONTHS, I RETURNED TO THE DEALERSHIP AND INQUIRED ABOUT MY REFUND. MR BELLORIN WENT INTO THE BUSINESS OFFICE AND RETURNED IN ABOUT 45 MINUTES. HE SAID, THEY WILL BE REFUNDING MY MONEY AND I SHOULD WAIT UNTIL THEY GET THE MAKE OUT THE CHECK. AFTER WAITING FOR MORE THAN 45 MINUTES, AN OFFICE WORKER(LADY) CAME OUT AND TOLD ME FORD MOTORES WILL NOT REFUND MY MONEY BECAUSE IT HAD BEEN MORE THAN SEVEN YEARS. I PURCHASED THE GRAND MARQUIS OCTOER , 1998 IT IS A 1999. I HAD STATED PREVIOUSLY, IT WAS TAKEN IN FOR REPAIR IN JULY, 2005 AND AGAIN AUGUST, 2005, I DID NOT HAVE THE $900+ THEY WERE ASKING FOR IN AUGUST, 2005. OCTOBER 26, 2006, I RECEIVED A LETTER FROM FORD CUSTOMER SERVICE DIVISION , STATING I HAD RECENTLY SPOKEN TO A REPRESENTATIVE AT THEIR CUSTOMER RELATIONSHIP CENTER . I DID NOT SPEAK TO ANY CUSTOMER RELATIONSHIP CENTER. OCTOBER 17, 2006, I WROTE A LETTER REQUESTING REIMBURSEMENT FOR THAT MANIFORD REPAIR AND THE MONEY I PAID IN JULY..
NHTSA complaint #10180931 — an unverified report by a vehicle owner.
at 111,000 milesKeller, TX
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DT*: THE CONTACT STATED THE FITTING THAT CONNECTS THE HEATER LINE TO THE INTAKE MANIFOLD FRACTURED AND DETACHED. AS A RESULT OF THE FAILURE, THE VEHICLE OVER HEATED. THE CONTACT SAW STEAM COMING FROM UNDERNEATH THE HOOD AND PULLED THE VEHICLE OVER FOR INSPECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS. THE MANUFACTURER WAS CONTACTED AND DETERMINED THE TIME HAD EXPIRED FOR THE 7 YEAR REPLACEMENT FOR A FREE REMEDY.
NHTSA complaint #10148829 — an unverified report by a vehicle owner.
at 52,000 milesWhitesboro, NYFire
ELECTRICAL SYSTEM
DT KEYLESS ENTRY PAD CAUGHT ON FIRE,VEHICLE WAS IN GARAGE COULD SPELL SMOKE, HAD TO DISCONNECT THE BATTERY. CONTACTED THE DEALER SAID THERE IS NO RECALL, CONTACTED THE MANUFACTURER SAID THEY COULDN'T DO ANYTHING CAUSE THE VEHICLE IS NO LONGER UNDER WARRANTY. WATER CAN GET DOWN IN THE SWITCH AND COMBINATION OF AGE CAN CREATE A PROBLEM. THERE SHOULD BE A SOLID COVER OVER THIS.
NHTSA complaint #10128252 — an unverified report by a vehicle owner.
at 54,000 milesWoodbury, MN
STEERING:LINKAGES:TIE ROD ASSEMBLY
THED OUTER TIE ROD ON THE RIGHT FRONT TURNING WHEEL FELL OFF WHILE BACKING OUT OF MY DRIVEWAY. THE TIEROD ENDS NEED TO BE REPLACED. PLEASE NOTE THAT A WARNING LETTER WAS SENT OUT FOR THIS PROBLEM ON MY 1998 F150 BUT NONE ON THIS VRHICLE. IT WAS RELATED TO CORROSION. I WILL SAVE THE OLD PART. IF THIS HAD HAPPENED WHILE NEGOTIATING A CURVE AT HIGHWAY SPEEDS IT COULD HAVE BEEN CATISTRAFFIC OR EVEN WORSE.
NHTSA complaint #10116605 — an unverified report by a vehicle owner.
Jacksonville, NC
VEHICLE SPEED CONTROL
THE VEHICLE EXPERIENCES SUDDEN ACCELERATION AT VARIOUS SPEEDS. THE OWNER HAS TO STOMP ON THE BRAKE SEVERAL TIMES IN ORDER TO STOP THE VEHICLE. OWNER WILL NOTIFY THE MANUFACTURER.
NHTSA complaint #10107284 — an unverified report by a vehicle owner.
at 41,285 milesTemperance, MI
STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE ROD ON VEHICLE BROKE WHILE DRIVING. *MR THE COMPONENTS RUSTED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC
NHTSA complaint #10092766 — an unverified report by a vehicle owner.
Sarepta, LA
ELECTRICAL SYSTEM
WHILE DRIVING THE ENTIRE DASHBOARD FAILED ALONG WITH THE AIR CONDITIONING AND INTERIOR DOME LIGHT. THE DEALER DIAGNOSED THAT AN ELECTRICAL SHORT WAS THE CAUSE OF THE PROBLEM. *NLM
NHTSA complaint #10017179 — an unverified report by a vehicle owner.
Bloomfield Hills, MI
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
WHILE DRIVING IN TRAFFIC, CONSUMER STATES THAT VEHICLES ENGINE SEIZED. CONSUMER WAS ALMOST REAR ENDED. TOOK TO DEALER AND THE DEALER SAID THE IDLER COOLING VALVES FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
NHTSA complaint #10001676 — an unverified report by a vehicle owner.
Medina, OHCrash1 injured
VEHICLE SPEED CONTROL
MY MOTHERS CAR WAS OFF & IN PARK & ALL OF A SUDDEN THE ENGINE REVED UP AND THE CAR SHOT THROUGH HER GARGAGE DOOR AND ALMOST THROUGH THE BACK GARAGE WALL WITH MY MOM IN THE CAR.
NHTSA complaint #760970 — an unverified report by a vehicle owner.
Cromwell, CT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES AT HIGH SPEED VEHICLE WOULD SHAKE AND VIBRATE. ROTORS WERE OUT OF ROUND AFTER BRAKES ARE USED UNDER NORMAL DRIVING CONDITIONS. TOOK VEHICLE TO DEALER, AND THEY STATED THIS WAS HAPPENING IN ALL FORD PRODUCTS. MANUFACTURER'S DEFECT. *JG
NHTSA complaint #8005898 — an unverified report by a vehicle owner.
DEL RAY Beach, FL
ELECTRICAL SYSTEM:IGNITION:SWITCH
DRIVER PARKED VEHICLE AND TURNED IT OFF. LATER RETURNING AND TRYING TO START VEHICLE FAILED TO START. IGNITION HAD LOCKED UP STEERING WHEEL, AND WAS UNABLE SHIFT OUT OF PARK. A POLICE PERSON STATED PROBLEM MIGHT BE RELAY SWITCH. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8002115 — an unverified report by a vehicle owner.
Hendersonv, NC
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
BOTH FRONT DOOR HINGES ARE NOT DESIGNED PROPERLY, THE DOORS WILL NOT STAY OPEN HALFWAY OF FULL OPEN POSITON WITHOUT MOVING, ON WINDY DAYS THE DOOR IS EASILY BLOWN CLOSED. NLM
NHTSA complaint #559450 — an unverified report by a vehicle owner.
Tomsriver, NJ
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FROM TIME OF PURCHASE WHEN BRAKES ARE APPLIED THEY SQUEAK.DEALER INSISTS THAT IS A CHARACTERISTIC OF VEHICLE, BRAKE DISTANCE IS NORMAL. *AK *SLC
NHTSA complaint #881509 — an unverified report by a vehicle owner.
Dallas, TX
VEHICLE SPEED CONTROL:LINKAGES
WHILE PULLUNG OUT OF A PARKING LOT ENGINE STARTED TO REV REALLY SO LOUD THAT PEOPLE IN SIDE THE STORE COULD HEAR IT. THEN, CONSUMER SMELLED RUBBER BURNING FROM TIRES, THEN IT TOOK OFF IN REVERSE.
NHTSA complaint #880549 — an unverified report by a vehicle owner.
Little Egge Habor, NJ
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
VEHICLE EXPERIENCING PROBLEM WITH FUEL SPITTING OUT OF FUEL : TANK: FILLER NECK WHILE REFUELING. VEHICLE TAKEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.
NHTSA complaint #875964 — an unverified report by a vehicle owner.
Maples, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN PRESSING ON BRAKES, CONSUMER HAS TO PUSH BRAKES HARDER TO GET VEHICLE TO STOP, PEDAL ALMOST GOES TO THE FLOOR. ALSO, BRAKE LINING IS LETTING OUT SOME KIND OF OIL GETTING ON THE HUB CAPS.*AK THE CUSTOMER STATES THE STOPPING DISTANCE IS GREATER NOW THAN WHEN THE VEHICLE WAS NEW. THE PROBLEM REOCCURS FREQUENTLY AND THE CUSTOMER SUSPECTS MANUFACTURER FLAW
NHTSA complaint #872436 — an unverified report by a vehicle owner.
Maples, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
WHEN PRESSING ON BRAKES, CONSUMER HAS TO PUSH BRAKES HARDER TO GET VEHICLE TO STOP, PEDAL ALMOST GOES TO THE FLOOR. ALSO, BRAKE LINING IS LETTING OUT SOME KIND OF OIL GETTING ON THE HUB CAPS.*AK THE CUSTOMER STATES THE STOPPING DISTANCE IS GREATER NOW THAN WHEN THE VEHICLE WAS NEW. THE PROBLEM REOCCURS FREQUENTLY AND THE CUSTOMER SUSPECTS MANUFACTURER FLAW
NHTSA complaint #872436 — an unverified report by a vehicle owner.
Houma, LA
VEHICLE SPEED CONTROL
I BOUGHT THIS CAR IN GOOD FAITH, THINKING THAT IT WAS NEW. IT IS STILL UNDER WARRANTY. MY
NHTSA complaint #731634 — an unverified report by a vehicle owner.
Houma, LA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I BOUGHT THIS CAR IN GOOD FAITH, THINKING THAT IT WAS NEW. IT IS STILL UNDER WARRANTY. MY
NHTSA complaint #731634 — an unverified report by a vehicle owner.
Houma, LA
VISIBILITY:GLASS, SIDE/REAR
I BOUGHT THIS CAR IN GOOD FAITH, THINKING THAT IT WAS NEW. IT IS STILL UNDER WARRANTY. MY
NHTSA complaint #731634 — an unverified report by a vehicle owner.
Houma, LA
STRUCTURE:BODY:BUMPERS
I BOUGHT THIS CAR IN GOOD FAITH, THINKING THAT IT WAS NEW. IT IS STILL UNDER WARRANTY. MY
NHTSA complaint #731634 — an unverified report by a vehicle owner.