FaultScore

Mercury Milan acceleration problems

257 of the 3,220 complaints filed about the Mercury Milan are about the throttle and cruise control — 8% of everything owners reported. The worst model year for it is 2010.

257

Complaints

8%

Share of all complaints

16

Crashes

1

Fires

Acceleration & Cruise Control complaints by model year

2006 Milan 10 3.9%

Median failure at 99,000 miles

2007 Milan 18 7.0%

Median failure at 100,905 miles

2008 Milan 19 7.4%

Median failure at 61,750 miles

2009 Milan 10 3.9%

Median failure at 61,500 miles

2010 Milan 178 69.3%

Median failure at 50,200 miles

2011 Milan 22 8.6%

Median failure at 45,157 miles

What owners said

2008 Mercury Milan Willingboro, NJ

VEHICLE SPEED CONTROL

There is a problem with my tourqe converter with 100k miles. My car won't accelerate.

NHTSA complaint #11641428 — an unverified report by a vehicle owner.

2007 Mercury Milan North Brunswick, NJ

VEHICLE SPEED CONTROL

The wrench light came on in the car and my OBD sensor will not pick up a code on what it could be. I was driving it yesterday to merge onto a highway when suddenly I couldn’t pass 15 mph and was stuck witch cars beeping and zooming around me. I had to shut the car off wait and turn it back on. The amount of complaints I’ve seen about the same exact issue happening to people in the same exact car is ridiculous to not be a recall. I am almost certain it’s a throttle bottle issue. This needs to be looked into and investigated before ford comes across a lawsuit.

NHTSA complaint #11520742 — an unverified report by a vehicle owner.

2010 Mercury Milan at 12,000 miles East Liverpool, OH

VEHICLE SPEED CONTROL

CAR LOOSES ALL POWER ENGINE SHUTTERS AND SPUTTERS VERY DANGEROUS! THROTTLE BODY CODE CAME UP WITH MY MECHANIC TOOK IT TO FORD DEALERSHIP THEY WILL NOT REPLACE IT I'M SCARED TO DRIVE IT NOW . HAS HAPPENED 6 TIMES THIS PAST MONTH FORD TOLD ME A WHEEL SPEED SENSOR WAS AT FAULT THAT HAS BEEN FIXED WITH NO IMPROVEMENT OF CAR BASICALLY SHUTTING DOWN ..LIMP MODE FOR SAFETY ??? FORD ! YOU DRIVE THIS CAR 70MPH ON THE HIGHWAY WHEN LIMP MODE IGAGES PRETTY SCARY !! YOUR GOING TO KILL PEOPLE !

NHTSA complaint #11374629 — an unverified report by a vehicle owner.

2010 Mercury Milan at 122,234 miles Cape Girardeau, MO

VEHICLE SPEED CONTROL

WHILE DRIVING ON A STRAIGHT FLAT HIGHWAY AT 55 MPH THE THROTTLE SUDDENLY REVVED UP AND REMAINED REVVED UP AS I REMOVED FOOT FROM GAS PEDAL VISUALLY CHECKED THAT IT WAS IN DRIVE AND THAT THE CRUISE CONTROL WASN'T ON, AND IT WAS IN DRIVE AND CRUISE WAS T TURNED ON. I TAPPED THE GAS PEDAL, THEN TAPPED 3 QUICK TIMES, TAPPED THE BRAKE PEDAL AND ABOUT 2-3 SECONDS AFTER I TAPPED THE BRAKE PEDAL IT QUIT REVVING UP AND IT WENT BACK TO NORMAL, DECELERATED BECAUSE I DIDN'T HAVE MY FOOT ON EITHER PEDAL. I CONTINUED TO DRIVE IT AND HAVEN'T HAD ANY OTHER PROBLEMS.

NHTSA complaint #11366810 — an unverified report by a vehicle owner.

2010 Mercury Milan at 182,000 miles Schertz, TX Crash 1 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND ATTEMPTING TO PARK IN A PARKING LOT, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATE INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A LIGHT POST THEN THE VEHICLE VIOLENTLY WENT BACKWARDS DUE TO THE IMPACT APPROXIMATELY 6 FEET. THE ENGINE AND THE RADIATOR WERE PUNCTURED DUE TO THE IMPACT CAUSING THE VEHICLE TO BE UNDRIVABLE. THE CONTACT WENT TO A DOCTOR WHERE IT WAS CONFIRMED SHE SUSTAINED NECK AND MINOR BRUISING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.

NHTSA complaint #11365554 — an unverified report by a vehicle owner.

2010 Mercury Milan at 104,000 miles Orem, UT

VEHICLE SPEED CONTROL

WHEN DRIVING AT HIGH SPEEDS ON THE FREEWAY THERE IS A JERK IN THE CAR, THE TRIANGLE WARNING LIGHT COMES ON THAT SAYS PULL OVER WHEN SAFE, THE ENGINE SHUTS OFF, AND WE CAN NO LONGER ACCELERATE. WE PULL OVER, TURN OFF THE CAR, AND THEN TURN IT BACK ON.

NHTSA complaint #11324675 — an unverified report by a vehicle owner.

2007 Mercury Milan at 126,000 miles Hemet, CA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT SHIFT PAST 4 RPMS. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND SHOOK WHILE ACCELERATING. THE CONTACT ALSO STATED THAT THE VEHICLE SHUT OFF WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE, TRACTION CONTROL, AND TRANSMISSION WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH GOSCH FORD HEMET (150 CARRIAGE CIR, HEMET, CA 92545, 951-396-7250) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT INFORMED THE DEALER THAT SHE DISCOVERED MANUFACTURER RECALL NUMBER: 13N03, WHICH WAS A FREE REPAIR FORD OFFERED ITS CUSTOMERS WITH DEFECTIVE THROTTLE BODIES. THE DEALER INFORMED THE CONTACT THAT THEY WERE UNAWARE OF THE RECALL AND REFERRED HER TO THE MANUFACTURER. WHEN THE CONTACT SPOKE WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THIS PARTICULAR RECALL; HOWEVER, HER VEHICLE WAS OUT OF WARRANTY AND WAS NO LONGER ENTITLED TO THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.

NHTSA complaint #11259031 — an unverified report by a vehicle owner.

2010 Mercury Milan Kennewick, WA

VEHICLE SPEED CONTROL

IT'S BEEN PULLING HARD AND JERKING THE CAR LOT WAS SUPPOSED TO FIX IT AND NEVER HAS I DON'T KNOW WHAT TO DO AND IT ALWAYS SMELLS LIKE IT'S OVERHEATING

NHTSA complaint #11182675 — an unverified report by a vehicle owner.

2010 Mercury Milan at 140,000 miles Wethersfield, CT

VEHICLE SPEED CONTROL

INTERMITTENTLY, WHEN VEHICLE IS IN MOTION, WRENCH LIGHT COMES ON AND VEHICLE BEGINS TO DECELERATE. ONCE VEHICLE IS PULLED OVER TO SAFETY, VEHICLE NEEDS TO BE SHUT OFF. AFTERWARDS, THE VEHICLE MAY BE RESTARTED AND THE WRENCH LIGHT DISAPPEARS AND THE VEHICLE DRIVES NORMALLY FOR A FEW MORE MILES. THEN, THE ISSUE COMES BACK AGAIN. TO GET ANYWHERE FROM A TO B, THE VEHICLE WILL NEED TO BE PULLED OVER TO SAFETY AND SHUT OFF AND RESTARTED EACH TIME THE WRENCH LIGHT COMES ON AND THE VEHICLE BEGINS TO DECELERATE.

NHTSA complaint #11171911 — an unverified report by a vehicle owner.

2007 Mercury Milan at 170,000 miles Kiowa, KS

VEHICLE SPEED CONTROL

MY WRENCH LIGHT CAME ON AND CAR SHIFTS HARD AND WON'T GO INTO OVERDRIVE

NHTSA complaint #11161807 — an unverified report by a vehicle owner.

2006 Mercury Milan at 161,000 miles Dimondale, MI

VEHICLE SPEED CONTROL

STARTED CAR FOR A DRIVE AFTER OIL CHANGE/ DISCONNECT BATTERY FOR TERMINAL CLEANING AND RECONNECT. UPON ACCELERATION, COULD NOT GET CAR TO SHIFT UNLESS LET OFF GAS. SHIFTS HARD, DID NOT SHIFT 3 AND 4 GEAR UNTIL ACCELERATION OF AT LEAST 55 MPH, THEN 70 IN 4TH GEAR. ON HIGHWAY SEEMED TO WANT TO SLOW DOWN. UPON PARKING, LET IT IDLE. CAR FLASHED ENGINE LIGHT, WRENCH AND CURVY ROAD. IDLING WAS ROUGH, AS IF VACUUM WAS NOT WORKING. TURNED CAR OFF AND THEN ON. WRENCH DISAPPEARED AND CURVY ROAD BUT ENGINE LIGHT ON. CHECKED CODES. ONLY THREW ONE CODE NOT RELATED TO PROBLEM. UNABLE TO DRIVE THIS WAY. SO MANY COMPLAINTS BUT NO RECALLS. NEVER BUYING A FORD AGAIN. LOOKS LIKE TIME FOR FOREIGN CAR.

NHTSA complaint #11157199 — an unverified report by a vehicle owner.

2010 Mercury Milan at 200,000 miles Johnstown, OH

VEHICLE SPEED CONTROL

TAKATA INFLATORS : I PICKED UP MY 2010 MERCURY MILAN AFTER BEING ADVISED OF THE RECALL AND WAS TOLD MY VEHICLE COULD NOT BE DRIVEN I RECEIVED A CALL TODAY AFTER 2 MONTHS STATING MY CAR WAS READY AS I ARRIVED TO THE DEALERSHIP I RETURNED THE RENTAL AND TRIED TO START MY OWN CAR AND COULD NOT THE VEHICLE WAS JUMPED AND I LEFT DEALER TURNED INTO TRAFFIC AND COULD NOT ACCELERATE AS THE CAR WAS SEIZED UP INTO 2ND GEAR THE BELTS HAVE POSSIBLE DRY ROT BRAKES HAVE CORROSION FROM THE CAR BEING STATIONARY ALL THE TIME WAITING ON PARTS. I RETURNED TO THE DEALER WHERE I WAS TOLD MANY CARS ARE HAVING NUMEROUS ISSUES AND THEY COULD NOT HELP ME AND I WAS THEN LEFT TO DRIVE MY UNSAFE VEHICLE HOME

NHTSA complaint #11152208 — an unverified report by a vehicle owner.

2010 Mercury Milan at 27,910 miles Fresh Meadows, NY

VEHICLE SPEED CONTROL

MY 2010 MERCURY MILAN WOULD NOT EXCEED 15 MILES PER HOUR AND DID NOT RESPOND TO THE GAS PEDAL. THE ENGINE AND TRANSMISSION LIGHT WERE LIT ON MY DASHBOARD

NHTSA complaint #11142220 — an unverified report by a vehicle owner.

2007 Mercury Milan at 120,000 miles Roanoke, VA

VEHICLE SPEED CONTROL

WHILE DRIVING AT INTERSTATE SPEEDS, THERE IS A SUDDEN DROP IN POWER (LIMP MODE), AFTER RESETTING THE CAR FULL POWER IS RESTORE. ERROR CODE REFERS TO THROTTLE BODY SENSORS.

NHTSA complaint #11131137 — an unverified report by a vehicle owner.

2010 Mercury Milan at 74,955 miles Boston, MA

VEHICLE SPEED CONTROL

SURGING WHILE DRIVING ON URBAN STREET, CHECK ENGINE LIGHT CAME ON, MECHANIC SAID CODE 2111 SHOWS. CODE INDICATES MALFUNCTIONING THROTTLE BODY.

NHTSA complaint #11103087 — an unverified report by a vehicle owner.

2008 Mercury Milan at 59,500 miles Staten Island, NY

VEHICLE SPEED CONTROL

PULLED 2008 MILAN IN PARKING LOT, PUT IN PARK, ENGINE BEGAN TO RACE, TAPPED GAS PEDAL, ENGINE RETURNED TO NORMAL. CAR STARTED FINE, DRIVEN SHORT DISTANCE, I STOPPED AT STOP SIGN. PUT FOOT ON GAS PEDAL, CAR BEGAN 'LIMP HOME' MODE, WAS ABLE TO PULL TO CURB. WRENCH LIGHT APPEARED. SHUT CAR OFF A FEW MINUTES.STARTED FINE, WRENCH LIGHT ON, WAS ABLE TO DRIVE FEW BLOCKS TO GET HOME. NEXT DAY STARTED ENGINE 3 TIMES, EACH STALLING WITHIN SECONDS. NEVER HAD ISSUES WITH CAR. PURCHASED PRECERTIFIED IN 2011, 52,0000 MI. ON IT. WILL OWN 7 YRS. MAY 2018. I PUT 1000 MI. YRLY. ON CAR. ODOMETER NOW UNDER 59,500. ON 3/9/18 CAR TOWED TO DEALERSHIP (WHERE I PURCHASED IT). CAR SAT IN LOT 10 DAYS BEFORE LOOKED AT. FINALLY, CHECKED AND DIAGNOSED. INSTALLED NEW THROTTLE BODY. RE-TESTED. PROBLEM. INSTALLED NEW ACCELERATOR. RE-TEST. PROBLEM. CODES APPEARING. I CONTACTED FORD MOTOR CO. IN MICHIGAN.TOLD TO KEEP CALLING DEALERSHIP. I'VE SPOKEN TO NUMEROUS STAFF ALREADY & ASKED FOR LOANER CAR. NOT GRANTED. I DID INTERNET RESEARCH & FOUND LAWSUIT AGAINST FORD ABOUT 'LIMP HOME' MODE INVOLVING THROTTLE BODY & COMPUTER SENSORS DEFECT ON FORD, MERCURY & LINCOLN BROUGHT ON BY NCCC. FORD NOT FORCED TO RECALL THIS DEFECT INVOLVING 1.6 MILLION CARS. MANY INTERNET SITES HAVE SHOWN COMPLAINTS WITH THIS ISSUE. IT IS A MAJOR SAFETY HAZARD! NUMEROUS OWNERS WROTE TO VALIDATE CAR REPAIRED ONLY TO EXPERIENCE SAME 'LIMP HOME' INCIDENT RETURN. STORIES INVOLVE HIGHWAY DRIVING WHEN LOSS OF ACCELERATION OCCURRED. SOMEONE HAS TO BE KILLED BY THIS MANUFACTURING DEFECT BEFORE IT'S BACK TO FORCING FORD TO OWN UP TO NEGLECT TO MAKE A PROFIT. MY EXPERIENCE LEAVES ME WITHOUT A CAR, CANCELLATIONS OF APPTS, RELYING ON CABS OR FRIEND TO SHOP.THIS IS A SERIOUS SAFETY ISSUE. IT'S NOW 4 WEEKS WITHOUT A CAR. AM TOLD WARRANTY EXPIRED. CAN I PLEASE BE DIRECTED TO PROPER GOVERNMENT AGENCY WITH JURISDICTION TO HELP ME RESOLVE THIS?

NHTSA complaint #11083858 — an unverified report by a vehicle owner.

2010 Mercury Milan at 117,000 miles Danville, VA

VEHICLE SPEED CONTROL

PANEL LIGHT CAME ON,"SERVICE POWER STEERING NOW" WHILE DRIVING,HAD TOWED,RESET, DID THE SAME THE NEXT DAY WHILE DRIVING. REPLACED GEAR AND PINION, NEXT DAY THE SAME PROBLEM OCCURRED, ALMOST HAD A WRECK. CAR HAS 117,000 MILES.NO THE TRACTION LIGHT COME ON. HAD RESET ,SAME PROBLEM. ADVANCE AUTO HAD CODES C1277,C1963,P1450,P0456

NHTSA complaint #11074537 — an unverified report by a vehicle owner.

2009 Mercury Milan at 120,000 miles Scottsboro, AL Crash 1 injured

VEHICLE SPEED CONTROL

I WAS DRIVING UP THE HILL & SLOWED DOWN FOR THE SPEEDBUMP. I STARTED APPLYING THE BRAKES TO TURN RIGHT INTO THE DRIVEWAY BUT THE CAR LUNGED FORWARD, CAUSING ME TO MISS THE DRIVEWAY & TURN INTO THE YARD. AS I STEPPED ON THE BRAKE THE CAR CONTINUED TO SPEED UP SO I SCREAMED AT MY HUSBAND "JAMES I CAN'T STOP THE CAR!" HE YANKED THE HANDBRAKE UP BUT IT DIDN'T STOP OR SLOW DOWN AND THE ENGINE MADE A CONTINUOUS HIGH PITCHED RACING SOUND. WE CRASHED INTO THE HOUSE, DAMAGING IT & BREAKING MY LEFT ARM! THE CAR WAS TOTALED. ALL THIS OCCURRED IN JUST A MATTER OF SECONDS. FORTUNATELY OUR FAMILY WAS IN ANOTHER PART OF THE HOUSE AND WEREN'T INJURED.

NHTSA complaint #11047938 — an unverified report by a vehicle owner.

2010 Mercury Milan at 45,000 miles Woodstock, CT

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE PROCEEDING OUT OF THE PARKING LOT, THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER SHE DROVE 2 MILES, SHE DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE HESITATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 09/29/17*LJ

NHTSA complaint #11010869 — an unverified report by a vehicle owner.

2006 Mercury Milan at 157,756 miles Ypsilanti, MI

VEHICLE SPEED CONTROL

CAR WAS PARKED IN MY DRIVEWAY. TRIED TO START VEHICLE, BATTERY FAILED AND UNABLE TO RECHARGE. REMOVED FAILED BATTERY REPLACED WITH NEW BATTERY, STARTED CAR AND WRENCH AND ENGINE LIGHT CAME ON. UNABLE TO ACCELERATE VEHICLE, DRIVES 5 MILES PER HOUR. ONLINE CHATS SPEAK OF FAILED THROTTLE BODY, ONE POST STATES THERE IS A RECALL BUT I DO NOT FIND IN ON THE NHTSA WEBSITE. DID FIND THE AIRBAG RECALL WITH NO SOLUTION YET. PLEASE ADVISE.

NHTSA complaint #11005459 — an unverified report by a vehicle owner.

Other Mercury Milan problems