170 of the 3,220 complaints filed about the Mercury Milan are about the lighting — 5% of everything owners reported. The worst model year for it is 2010.
170
Complaints
5%
Share of all complaints
1
Crashes
0
Fires
EXTERIOR LIGHTING
Passenger side brake light assembly failed June 2025. I found it our at an oil change inspection. Ford discontinued manufacturing this LED brake light assembly, so it is difficult to replace this safety critical part. The part number is 9N7Z 13404 A.
NHTSA complaint #11675692 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The brake lights on my vehicle are constantly illuminated while my headlights are on, regardless of whether or not the brakes are compressed. This is a huge safety concern for me, as other motorists can no longer see when I am braking. I was pulled over for this and given a fix it ticket.
NHTSA complaint #11584072 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
My head lights are NOT sufficient. It does not have the option for 2 bulbs. I have changed out the bulbs 3 times while owning this vehicle and from the first night I drove it after owning it, I noticed the lights where very off. I drive around town and on dark roads where there is NO Road LIGHTS at night with my head lights on Bright and I DO NOT get brighted back. I have hit an animal due to the lights not being bright. I fear driving the car at night or where it's to dark because the light assembly is not proper. No warning lights.
NHTSA complaint #11488511 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
Tail and brake light for the second time has failed. A safety function of this nature should not be this difficult to fix and replace. The item should be available and affordable. You literally have to take out a lone to get it fixed. So now I can't go to work or anything else with this vehicle. This is supposed to be an affordable car. So the only way for me right now to fix is park it. I hear one person say " well it's not like a wheel falling off " I said tell that to the person behind me. With all these distractions now, between phones and other fancy options on cars. I'm a truck driver so I know how important these warning devices are. It is time to set a new standard in how safety items get replaced availability and cost should never be an issue.!!!!!!!!! With out question.
NHTSA complaint #11447584 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I was pulled over for my BRAKE LIGHT being out. I went to the dealer and was charged $600 for a brake light assembly. My car has 35,636 miles on it, like new vehicle. Even though it is know defect Ford would not reimburse me for part. I was told it was out of warranty and NOT a saftey issue. I certainly believe that a brake light is a safety issue- especially since they have not replaced my driver side airbag. I think this part should have been recalled and I should be reimbursed. Thank you!
NHTSA complaint #11440735 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
MY PASSENGER REAR LIGHTS FLICKER OR DON'T WORK AT ALL. HAVE BEEN TOLD THEY HAVE BEEN REPLACED BEFORE! SHOULD BE A RECALL AS THEY ARE EXPENSIVE AND ALL LED
NHTSA complaint #11374522 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE PASSENGER SIDE OUTER LED TAILLIGHT HAS FAILED NOW TWICE. QUITE EXPENSIVE TO REPLACE AS YOU HAVE TO BUY A WHOLE NEW ASSEMBLY VS JUST A NEW BULB.
NHTSA complaint #11329188 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
L E D MODULE FOR THE REAR BRAKE LIGHTS STAYS ON ALL THE TIME, BRIGHT.
NHTSA complaint #11324732 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR.
NHTSA complaint #11300711 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I BOUGHT THIS CAR USED AS I AM 72 AND CAN'T AFFORD A NEW ONE. I JUST FOUND OUT THE TAIL LIGHT IS OUT AND CALLED THE DEALER AND THEY SAID IT WOULD COST $1200.00 TO REPAIR. IS FORD JOKING WITH THIS KIND OF LIGHT. I GUESS I'LL JUST TAKE TICKETS WHEN I'M STOPPED.
NHTSA complaint #11278478 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
LEFT REAR BRAKE LIGHT. IT WORKS PART OF THE TIME AND THEN IT DOES NOT WORK. STOPPED SEVERAL TIMES FOR IT NOT WORKING, THEN IT WOULD START. NOT THE ENTIRE BRAKE LIGHT IS OUT. PART OF IT STILL LIGHTS UP. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR USED ABOUT 4 YEARS AGO.
NHTSA complaint #11265830 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
WHEN DRIVING IN MOTION PASSENGER REAR BRAKE LIGHT IS ON AT NIGHT AT ALL TIMES....GOT PULLED OVER AND TICKETED. WHEN HOME I COULD NOT RECREATE THE EVENT AT SEVERAL ATTEMPTS TO BRAKE BOTH FORWARD AND BACKWARD WITH THE HEADLIGHTS TURNED ON. CAR HAS ONLY 29,000 MILES ON IT.
NHTSA complaint #11192114 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
RIGHT REAR BRAKE LIGHT DOESN'T WORK AT ALL NOW. HAD BEEN WORKING OFF AND ON FOR SEVERAL MONTHS BUT EVERY TIME I HAD IT LOOKED AT, IT WORKED. NOW COMPLETELY INOP. TOOK CAR TO HAROLD ZIGLER FORD IN ELKHART FOR RECALL 19S01 AND THEY LOOKED AT BRAKE LIGHT AND SAID I NEEDED THE COMPLETE HOUSING REPLACED FOR OVER $400???? LOOKED UP RECALL 14M03 FOR THIS VERY PROBLEM. THIS IS A SAFETY HAZARD AND I NEED IT FIXED UNDER THIS RECALL ASAP. WHY DIDN'T DEALERSHIP OFFER THIS FIX? THANK YOU I. ADVANCE FOR YOUR HELP
NHTSA complaint #11191116 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
IVE HAD LOSS OF POWER STEERING . WHEN CAR COMP RESET I HAD POWER STEERING AGAIN. POWER STEERING RACK WAS JUST REPLACED FEB 2017 TAIL LIGHT REPLACED..FLICKERED ON N OFF LIKE STROBE LIGHT. AIRBAG LIGHT ON
NHTSA complaint #11164021 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (502-459-9550, 4220 BARDSTOWN RD, LOUISVILLE, KY 40218) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATES THAT THE AIR BAGS HAVE NOW BEEN REPAIRED. CONSUMER SAYS THAT NOW THE REAR TAIL LIGHTS HAVE BEEN GOING OUT OFTEN. VEHICLE HAS BEEN REPAIRED EACH TIME UNDER WARRANTY, BUT CONSUMER IS WORRIED ABOUT IF SHE WILL HAVE TO START PAYING FOR THEM WHEN THE WARRANTY EXPIRES.
NHTSA complaint #11143676 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
REAR TAIL LIGHT FAILURE. WHEN HEADLIGHTS ARE ON TAIL LIGHT DOES NOT COME ON WHEN BRAKE IS APPLIED..
NHTSA complaint #11048830 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
REAR PASSENGER LED BRAKE LIGHTS FAILED, WILL NOT ILLUMINATE AFTER SHAKY 'FLASHING' NOTICED FOR A FEW MONTHS. REPLACED WITH SALVAGE LED ASSY FOR $150. WITHINWEEKS, THE DRIVER'S SIDE BRAKE LIGHT IS NOTICED TO STAY ON ANY TIME THE RUNNING OR HEADLIGHTS ARE ON. BOTH ARE UNSAFE CONDITIONS AND BOTH REQUIRE FULL ASSY REPLACEMENT.
NHTSA complaint #11021266 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
REAR BRAKE LIGHTS STAY ON WHEN HEADLIGHTS ARE ON. REAR TAIL LIGHT ASSEMBLY MUST BE REPLACED. VERY COMMON PROBLEM APPARENTLY.
NHTSA complaint #10935351 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
WHEN MY HEADLIGHTS ARE ON, THE RIGHT BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED
NHTSA complaint #10904851 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THIS IS THE 2ND $400 REAR TAIL LIGHT I'VE PUT ON THIS CAR. IT HAS LED LAMPS AND THE WHOLE LIGHT HAS TO BE REPLACED. WORKS FINE WITHOUT HEADLAMPS ON AND NOT WHEN THEY ARE OFF. THIS CAN RESULT IN GETTING REAR ENDED!!!!! FORD SHOULD STEP UP AND RECALL THIS. HUNDREDS OF COMPLAINTS ON INTERNET. AND A 9.5 OUT OF 10 ON NHTSA. REPLACING A $2 BULB WITH A $400 LED IS DUMB.
NHTSA complaint #10887782 — an unverified report by a vehicle owner.