29 of the
1,510 complaints filed about the Mercury Mystique
are about the equipment —
2% of everything owners reported.
The worst model year for it is 1996.
1998 MERCURY MYSTIQUE. ELECTRICAL SUB-HARNESS CONNECTOR PROBLEMS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO HIS MECHANIC, BECAUSE THE AC WASN'T COOLING PROPERLY AND THE VEHICLE WOULD OVER HEAT, WHILE IT WAS ON. THE VEHICLE HAS TWO FANS IN THE FRONT AND THEY FOUND THE COOLING FAN MELTED AND THE SUB-HARNESS CONNECTOR BURNED UP. IN ADDITION, THEY SHOWED THE CONSUMER THE PART OF THE SUB-HARNESS WITH THE INSULATION JUST FALLING OFF THE WIRE. THEY HAD TO REPLACED THE FAN MOTOR UNIT AND HAD TO SPLICE IN A FAN CONNECTOR AND WIRE INTO THE REST OF THE SUB-HARNESS, BECAUSE FOR SAID THE SUB-HARNESS WAS OBSOLETE AND NOT AVAILABLE. WHILE IT FUNCTIONS, THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED FOR A CAM SHAFT POSITION SENSOR, WHICH THE CONSUMER WAS INFORMED IT WAS RELATED TO THE SUB-HARNESS. ALSO, THE LOWER CONTROL ARMS, BALL JOINTS, FRONT STRUTS, REAR STRUTS AND REAR MOUNTS, NUMEROUS O2 SENSORS, RADIO ANTENNA, RACK AND PINION, DRIVERS SIDE POWER WINDOW AND SWITCH CONTROLLER WERE ALL REPLACED. THE ENGINE AND TRANSMISSION MOUNTS ALSO HAD TO BE REPLACED.
NHTSA complaint #10637913 — an unverified report by a vehicle owner.
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM REQUESTING THE RECALL AND REPLACEMENT OF FACULTY FLOOR MATS DUE TO SAFETY REASONS ON HIS 1999 MERCURY MYSTIQUE. *TGW THE CONSUMER STATED THE CLIPS THAT HELD THE FLOOR MATS IN PLACE BROKE DUE TO NORMAL WEAR.
NHTSA complaint #10391944 — an unverified report by a vehicle owner.
I HAVE A 1998 MERCURY MYSTIQUE. THE VEHICLE RECENTLY BEGAN RUNNING ABNORMALLY. SO IN INSPECTION OF THIS, I DISCOVERED THAT THE VEHICLES ACCELERATION IS BEING RAISED WITHOUT ME EVEN TOUCHING THE GAS. I WAS ON THE ROAD AND MY VEHICLE WAS SPEEDING UP ON IT'S OWN AND I COULDN'T FIGURE OUT WHY. IT SEEMS AS IF THE CRUISE CONTROL IS CONSTANTLY ON OR SOMETHING.
NHTSA complaint #10143439 — an unverified report by a vehicle owner.
THE AIR CONDITIONING HAS FAILED TWICE IN TWO YEARS IN A 2000 MERCURY MYSTIQUE GS. WHILE OFTEN CONSIDERED A LUXURY RATHER THAN A SAFETY ITEM, I LIVE IN SOUTH FLORIDA WERE IT IS ALREADY REACHED 95 DEGREES. LAST YEAR A DEVICE IN THE DASH HAD TO BE REPAIRED. THE MECHANIC SAID THAT THIS WAS A COMMON PROBLEM WITH THIS MODEL BUT THAT THE COMPANY WASN'T ISSUING A RECALL BECAUSE NOT ENOUGH PEOPLE COMPLAIN. THE NEW PROBLEM APPEARS TO BE THE AIR CONDITIONING FREEZING UP OR WITH THE BLENDOR; THE A/C IS COLD BUT BARELY BLOWS, EVEN WHEN ON HIGH.
NHTSA complaint #10074690 — an unverified report by a vehicle owner.
I'VE HAD THIS CAR ABOUT 5 YEARS AND HAD NOTHING BUT PROBLEMS THERE WAS A ROTTEN EGG SMELL A SMELL LIKE A FIRE CRACKER ELECTICAL PROBLEMS CAR CUTS OFF OVER HEATS THERE ARE SO MANY THINGS WRONG AND I CAN NOT AFFORD TO BUT A NEW CAR RIGHT NOW IT HAS BEEN IN AND OUT OF FORD AND MERCURY DEALERSHIPS FOR REPAIR
NHTSA complaint #10068841 — an unverified report by a vehicle owner.
I REPLACED THE ALTERNATOR LAST SUMMER AND I HAD TO REPLACE IT AGAIN THIS SUMMER. I HAD TO REPLACE MY TAIL LIGHTS TWICE THE BRAKES IS ALWAYS GIVING ME PROBLEMS. THE WINDOW ON THE DRIVERS SIDE DOESNT ROLL DOWN. WHEN IT RAIN THE FLOORS GET WET. I HAVE A HARD TIME PUTTING IT INTO GEAR AND TAKING IT OUT OF GEAR. IT STALLS TO CUT ON AND DRIVES REALLY ROUGH.I HAD TO REPLACE THE TIRES NUMEROUS TIMES.THE SPEEDOMETER WENT OUT AND THE TEMPERTURE GAUGE AS WELL.THE AC DOSENT WORK AND IT TAKES A WHILE FOR THE HEAT TO WARM UP CAR.SOMETHING NEED TO BE DONE ABOUT THIS.
NHTSA complaint #10070271 — an unverified report by a vehicle owner.
DASHBOARD IS SEPARATING FROM STRUCTURE AND RAISING UPWARDS IN FRONT OF THE WINDSHIELD. AS A RESULT, AIR CONDITIONER VENTS ARE NOT FUNCTIONING PROPERLY. DEALER NOTIFIED.
NHTSA complaint #10042570 — an unverified report by a vehicle owner.
MY COMPLAINT INVOLVES A 1996 MERCURY MYSTIQUE INVOLVING A FAILURE OF ALL INTERIOR LIGHTING, SIDE MIRROR ADJUSTMENT, RADIO AND CLOCK RELATED TO A BLOWN FUSE #34 IN THE AUXLILLARY FUSE BOX. THE CAUSE WAS THE OVERHEAD MAP LIGHT ASSEMBLY WHICH HAD OVERHEATED AND THE PLASTIC RETAINING THE 10W BULB HOLDER MELTED ALLOWING THE METAL BULB HOLDER TO SLIDE IN THE MOLTEN PLASTIC UNTIL IT JUST BARELY CONTACTED A NEGATIVE BUS IN THE ASSEMBLY AND BLOWING THE FUSE.IT WAS A DIFFICULT PROBLEM TO DIAGNOSE BEING A SHORT WAS NOT PRESENT UNTIL THE CIRCUIT WAS FUSED AND THEN HEAT FROM THE BULB WOULD CAUSE THE METAL HOLDER TO EXPAND AND SHORT OUT BLOWING THE FUSE.I FEEL IT APPROPRIATE TO REPORT THIS PROBLEM AS I FEEL IF THE CONTACTS HAD NOT SHORTED AND BLOWN THE FUSE AND CONSIDERING IT BECAME HOT ENOUGH TO MELT THE PLASTIC IS A POTENTIAL FIRE HAZARD AND I DON'T FEEL THE ASSEMBLY WAS ENGINEERED PROPERLY TO SUPPORT A 10W BULB.THERE HAS BEEN, I BELIEVE, EIGHT RECALLS TO DATE ON THIS MODEL, SEVERAL OF THOSE INVOLVED ELECTRICAL COMPONENTS.
NHTSA complaint #10029124 — an unverified report by a vehicle owner.
CONSUMER NOTICED THAT AFTER MAKING A RIGHT TURN, THE VEHICLE'S RADIO LIGHT BECAME DIM AND STARTED TO BLINK. THE CONSUMER REPLACED THE TAIL LIGHT, THE BLINKER WAS REPLACED A FEW TIMES DUE TO BLOWING OUT.
NHTSA complaint #10024759 — an unverified report by a vehicle owner.
WHILE THE DRIVER OF THE 1995 MERCURY MYSTIQUE WAS OPERATING THE VEHICLE, I WAS IN THE PASSENGERS SEAT. THE CAR BEGAN LOSING POWER AND THE DRIVER KEPT THE CAR GOING. AT THIS POINT A DRIVER PULLED UP ALONG SIDE THE CAR AND YELLED "YOUR CAR IS ON FIRE". THE DRIVER OF THE MYSTIQUE THEN PULLED TO THE SHOULDER AND THE CAR WAS ENGULFED IN FLAMES ON THE PASSENGER SIDE. I IMMEDIATELY EXITED THE CAR WHILE HEARING A WOMAN SCREAM "IT'S GOING TO EXPLODE". I SUFFERED 2ND DEGREE BURNS ON MY FACE,RIGHT EAR, RIGHT ARM, RIGHT LEG AND ISOLATED 3RD DEGREE ON MY RIGHT KNUCKLES. I ATTEMPTED TO CONTACT AN ATTORNEY BUT HE EVENTUALLY QUIT THE CASE. I DON'T THINK THAT I SHOULD HAVE TO PAY MEDICAL BILLS FROM THIS FIRE. THE DRIVER WAS UNHURT BUT HIS CAR WAS BURNT TO A HUNK OF BLACK METAL. *NLM
NHTSA complaint #10023173 — an unverified report by a vehicle owner.
WHILE DRIVING AND WITHOUT WARNING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. DEALERSHIP WAS NOTIFIED, VEHICLE WAS SERVICED. HOWEVER, VEHICLE WAS CONTINUED TO BE USED, MILES LATER VEHICLE BECAME INOPERABLE.*AK THE ENGINE COOLING FAN MOTOR AND WIRE HARNESS CAUGHT ON FIRE, DEALER REPLACED THE ENGINE COOLING FAN ASSEMBLY AND MAIN FUSE, DEALER ALSO REPAIRED THE BURNT WIRING, 2 YEARS LATER, CONSUMER RECEIVED RECALLS 00V367, 99M03, 99M06, 00S44/00M13 AND 00S44, CONSUMER HAS NOT BEEN REIMBURSED FOR ANY OF THE REPAIRS. DEALER REPLACED RIGHT REAR WEATHER STRIPPING AND REINSTALLED MOLD AROUND THE HANDLE DUE TO THE WEATHER STRIP BOWING. TAPE PLAYER WOULD NOT EJECT. VEHICLE WAS HARD TO STEER, ESPECIALLY WHEN RAINING, DEALER COULD NOT DUPLICATE PROBLEM. FRONT BRAKE PADS WERE REPLACED AND ROTORS WERE MACHINED DUE TO VIBRATION WHEN BRAKING. VEHICLE WAS RUNNING ROUGH AND ACTING LIKE IT WANTED TO STALL, DEALER REPLACED SPARK PLUG WIRES, VEHICLE LATER STALLED. RIGHT BLINKER TOO FAST, DEALER REPLACED RIGHT REAR TURN SIGNAL BULB. *SLC
NHTSA complaint #8013598 — an unverified report by a vehicle owner.
TO WHOM IT MAY CONCERN, I HAVE TRIED TO GET THE AIR CONDITIONER IN MY CAR FIXED 6 SEPARATE OCCASION EACH ABOUT 2 MONTHS APART AND I LIVE IN TEXAS SO AN AIR CONDITIONER IS A MUST. I HAVE SPENT 249.00 EACH TIME TO GET THE PROBLEM FIXED AND WOULD LIKE TO KNOW WHAT I SHOULD DO, I WAS TOLD THIS WAS A VERY RELIABLE CAR BUT IT HAD A PROBLEM WITH THE AIR CONDITIONER WHEN I BOUGHT IT. THE SALEMAN THAT SOLD ME THE CAR, JIM HONEYCUTT, SAID THAT ALL I NEEDED TO DO WAS TAKE IT TO A SHOP TO GET THE BLOWER FIXED AT THE LOCKHART FORD MOTOR CO. WHICH I HAVE DONE 6 TIMES. CAN ANYONE HELP ME WITHTHIS, SO I DON'T GET RIPPED OFF ANYMORE. NLM
NHTSA complaint #759875 — an unverified report by a vehicle owner.
THE CAR HAS BEEN IN THE DEALERSHIP SERVICE DEPT MORE THAN I SEEM TO HAVE IT..FOR MANY DIFFERENT PROBLEMS. NEEDED A NEW ENGINE AT 23K,AIRCONDITIONER BROKEN AT 24K,THE CAR SHAKES AND VIBRATES HAD IT IN THE SHOP MANY TIMES STILL SHAKES! ROTORS ARE PULSING AGAIN HAD THEM TURNED TWICE ALREADY,NEEDS TO GO IN THIS AUG FOR A PEELING CLEARCOAT CORRECTION ON THE PASSENGER SIDE 2 DAYS TO PAINT..AND THE CAR ONLY HAS 26K HELP! AND FORD HAS BEN TERRIBLE WITH DEALING WITH PROBLEMS AND NEVER PROVIDES LOANERS EVEN WHEN THEY HAD MY CAR FOR 3 WEEKS!
NHTSA complaint #749941 — an unverified report by a vehicle owner.
THE CAR HAS BEEN IN THE DEALERSHIP SERVICE DEPT MORE THAN I SEEM TO HAVE IT..FOR MANY DIFFERENT PROBLEMS. NEEDED A NEW ENGINE AT 23K,AIRCONDITIONER BROKEN AT 24K,THE CAR SHAKES AND VIBRATES HAD IT IN THE SHOP MANY TIMES STILL SHAKES! ROTORS ARE PULSING AGAIN HAD THEM TURNED TWICE ALREADY,NEEDS TO GO IN THIS AUG FOR A PEELING CLEARCOAT CORRECTION ON THE PASSENGER SIDE 2 DAYS TO PAINT..AND THE CAR ONLY HAS 26K HELP! AND FORD HAS BEN TERRIBLE WITH DEALING WITH PROBLEMS AND NEVER PROVIDES LOANERS EVEN WHEN THEY HAD MY CAR FOR 3 WEEKS!
NHTSA complaint #749941 — an unverified report by a vehicle owner.
AIR CONDITIONER INDICATOR IS NOT ILLUMINATING ON DASH WHEN LIGHTS ARE TURNED ON. ALSO, DURING THE FIRST WEEK OF PURCHASE PROBLEMS WITH ACCELERATOR PEDAL STICKING . CONSUMER WAS AWARE THAT A RECALL HAD BEEN ISSUED FOR THAT PROBLEM, BUT MANUFACTURER REFUSED TO REPAIR DUE TO VIN. PROBLEMS WITH RADIATOR ALSO OCCURRED, AND MANUFACTURER REFUSED TO REPAIR THAT PROBLEM FREE OF CHARGE BECAUSE VIN# DID NOT APPLY TO THAT RECALL EITHER. CONSUMER WAS UNABLE TO CONTACT DEALER. DEALER WAS NO LONGER IN BUSINESS. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #891417 — an unverified report by a vehicle owner.
STARTING IN JUNE 2000, WHEN A/C WAS TURNED ON, AN OBNOXIOUS MUSTY ODOR WAS PRESENT, THEN ON 12-09-00 WITH HEATER TURNED ON AND DRIVING 60 MPH TO WORK, BECAME VERY ILL AND DISORIENTED, LATER TAKEN BY EMS, ON 3-27-01, WHEN LEAVING FOR WORK AND TURNING OUT OF DRIVIE WAY, CAR STALLED IN MIDDLE OF STREET AND WOULDN'T START. TOOK TO DEALER FUEL PUMP WAS REPLACED, DASH WAS WARPPED AND HAD TO BE REPLACE BECAUSE ADHESIVE WAS COMING OFF BACK OF DASH, FUMES OR ODORS FROM ANY OF THESE COMPONENTS MAY HAVE CAUSED ME TO BECOME TOTALLY DISORIENTED WHICH CAUSED ME TO HIT A CONCRETE BARRIER WHILE DRIVING.
NHTSA complaint #744914 — an unverified report by a vehicle owner.