Mercury Mystique other reported problems

UNKNOWN OR OTHER

1999 MERCURY MYSTIQUE DASHBOARD IS CURLING UP. CONSUMER STATES THAT FORD'S RECALL TO REPAIR THIS PROBLEM HAS EXPIRED AND THERE'S NOTHING THEY CAN DO.

NHTSA complaint #10231809 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

DASH STARTED PEELING FROM RIGHT CORNER AND NOW HAS PEELED AWAY FROM FRONT OF DASH AREA ALL THE WAY ACROSS.

NHTSA complaint #10216234 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE GEAR POSITION INDICATOR DETERIORATED AND DOES NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

NHTSA complaint #10196247 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

AFTER THE CAR WAS ABOUT 5 YEARS OLD THE DASHBOARD WARPED. IT CAME UP ABOUT 3 INCHES AND COVERS ABOUT 10% OF THE WINDSHIELD. IT ALSO WILL NOT HOLD THE DEFROSTER DEFLECTOR TRIM SO IT HAD TO BE REMOVED. I HAVE NOT HEARD FROM FORD (MERCURY)ABOUT THIS PROBLEM AND FEEL IT IS THEIR PROBLEM TO REPAIR AND NOT AN EXPENSE I SHOULD HAVE TO PAY.

NHTSA complaint #10175047 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

INSTRUMENT PANEL WARPAGE CAUSES LOSS OF DEFROSTER FUNCTION.

NHTSA complaint #10167330 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE DASHBOARD IS BADLY WARPED BLOCKING MY VISION AND INHIBITING THE FUNCTION OF MY DEFROSTER.

NHTSA complaint #10166010 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

DASHBOARD COVER IS CURLING BACK FROM FRONT EDGE AND INTERFERING WITH PROPER DEFROSTER FUNCTION.

NHTSA complaint #10147142 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I AM THE OWNER OF A 2000 MERCURY MYSTIQUE LS AND THE DASHBOARD PAD IS DELAMINATING AND CURLING UP ON THE PASSENGER'S SIDE OF THE VEHICLE. I PREVIOUSLY HAD THE RECALL FIX THAT WAS ISSUED FOR IT DONE AND THIS WAS ONLY SOMEWHAT SUCCESSFUL AS IT DID ADDRESS THE DASH WARPAGE AROUND THE DEFROST VENT BUT NOW THE DASH HAS NOW BEGUN TO CURL UP AT THE BASTE OF THE WINDSHIELD. EVENTUALLY IT WILL CONTINUE TO CURL AND BEGIN TO OBSTRUCT MY VIEW OUT OF THE PASSENGER SIDE OF THE WINDSHIELD.

NHTSA complaint #10146330 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

1. NO EVENTS LEADING TO FAILURE. 2. DASHBOARD COVER DELAMINATION IN WIFE'S 99 MERCURY MYSTIQUE. MAKES VISIBILITY DIFFICULT, AND DEFROSTER LESS EFFECTIVE. 3. DEALER STATED RECALL NO LONGER VALID, PARTS NOT REPLACED.

NHTSA complaint #10145967 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE CONSUMER STATES HIS MOTHER'S DASHBOARD (THE COVER ON THE INSTRUMENT PANEL) WAS SEVERELY WARPED WHICH CAUSED A BIG HOLE TO FORM IN THE DASH.

NHTSA complaint #10129897 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I HAVE A 1999 MERCURY MYSTIQUE THAT I PURCHASED NEW. IN APOX. 2001, THE DASHBOARD CAME LOOSE NEXT TO THE WINDSHEILD AND BOWED UP. THE DASH WAS REPLACED UNDER WARRANTY. APOX. 1 YEAR LATER THE DASHBOARD DID THE SAME EXACT THING AT WHICH POINT THE WARRANY WAS DONE, IT STILL SITS BOWED UP ABOUT 3 INCHES, THUS IMPAIRING MY VISON WHILE DRIVING. I WAS RECENTLY TOLD AT MY LOCAL FORD DEALER THAT FORD KNEW OF THE PROBLEM, HAD A SPECIAL KIT TO FIX IT AND A PROGRAM UP TO 2 YEARS AGO TO REPAIR THE DASHBOARD AT NO CHARGE. I HAD NO KNOWLEDGE OF THIS PROGRAM WHEN IT WAS IN EFFECT AND FORD DID NOT CONTACT ME TO LET ME KNOW ABOUT IT. AS THE PROGRAM ENDED 2 YEARS AGO, FORD REFUSES TO REPAIR MY DASHBOARD, ALTHOUGH THEY HAVE ADMITED TO ME THAT IT IS A MANUFACTURING DEFECT.

NHTSA complaint #10128219 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

6/15/03 I DO NOT HAVE THE EXACT DATES OF PROBLEMS, BUT I WILL RELATE MY EXPERIENCES. SHORTLY AFTER PURCHASE USED IN 1999, THE BRAKE LIGHT SWITCH, WHICH ALSO CONTROLS THE SHIFT INTER- LOCK, FAILED. TOOK IT TO THE DEALER AND THEY FOUND AN OPEN CONNECTION BEHIND THE GLOVE BOX THAT CONTROLS THE SWITCH OPERATION. THEY FIXED THAT OPEN CONNECTION AND THE SWITCH WORKED FINE. THEN THE SWITCH PROBLEM STARTED AGAIN. TRIED A NEW SWITCH AND THAT FAILED AFTER A FEW MONTHS. HAVE GONE THROUGH SIX OR SEVEN SWITCHES AND HAVE ONE NOW THAT SEEMS TO WORK. I PURCHASED AND INSTALLED NEW SWITCHES MYSELF AFTER THE FIRST ONE BECAUSE FORD WAS CHARGING ME ABOUT $15 FOR THE PART AND AROUND $90 TO INSTALL. ASKED SERVICE PEOPLE AT FORD AND THEY TOLD ME THAT SOME SWITCHES WORK AND SOME DON'T. ASKED ANOTHER SERVICEPERSON AT DIFFERENT DEALERSHIP AND WAS TOLD THESE STOP LIGHT SWITCHES RARELY FAIL? GOT A SERVICE BULLETIN FROM FORD STATING THAT THE FRONT STRUT SPRINGS COULD FAIL BUT NOT TO BRING THE CAR IN UNTIL THEY DID FAIL. GOT ANOTHER BULLETIN STATING THAT THE MAIN ELECTRICAL CONNECTER FOR THE ENGINE UNDER THE HOOD COULD FAIL BUT AGAIN DON'T BRING THE CAR IN UNTIL THIS FAILURE HAPPENS. FORD DID REPAIR A FAILED HI-SPEED HEATER BLOWER CONNECTION AT THEIR COST. I ASKED THE TECH WHY HE HAD TO RAISE THE CAR AND HE SAID, POOR DESIGN. POOR DESIGN SEEMS TO BE A COMMON THEME WITH THE '95 MYSTIQUE. BY THE WAY MINE IS A FOUR BANGER. I GUESS THE MOST TROUBLING WAS THE BRAKE LIGHT SWITCH. NOT ONLY CAN THE CAR NOT BE SHIFTED OUT OF PARK, THE BRAKE LIGHTS WON'T WORK EVEN WHEN THE MANUAL OVER RIDE IS USED. NOTHING LIKE NOT HAVING BRAKE LIGHTS ON TODAY'S ROADS! THE CAR NOW HAS ABOUT 78,000 MILES. WHY SO FEW? DIDN'T WANT TO DRIVE WITH NO BRAKE LIGHTS. I SEE THE '95 MYSTIQUE/CONTOUR WAS NOTHING BUT PROBLEMS. I DON'T KNOW HOW SERVICE BULLETINS CONCERNING FRONT SPRING FAILURE OR MAIN ENGINE HARNESS FAILURE WHICH I DESCRIBED ABOVE CANNOT BE CLASSIFIED AS RECALLS. ROBERT SODERLUND

NHTSA complaint #10069646 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I REPLACED THE ALTERNATOR LAST SUMMER AND I HAD TO REPLACE IT AGAIN THIS SUMMER. I HAD TO REPLACE MY TAIL LIGHTS TWICE THE BRAKES IS ALWAYS GIVING ME PROBLEMS. THE WINDOW ON THE DRIVERS SIDE DOESNT ROLL DOWN. WHEN IT RAIN THE FLOORS GET WET. I HAVE A HARD TIME PUTTING IT INTO GEAR AND TAKING IT OUT OF GEAR. IT STALLS TO CUT ON AND DRIVES REALLY ROUGH.I HAD TO REPLACE THE TIRES NUMEROUS TIMES.THE SPEEDOMETER WENT OUT AND THE TEMPERTURE GAUGE AS WELL.THE AC DOSENT WORK AND IT TAKES A WHILE FOR THE HEAT TO WARM UP CAR.SOMETHING NEED TO BE DONE ABOUT THIS.

NHTSA complaint #10070271 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THEY HAD A RECALL ON THIS PROBLEM BUT DEALER CLAIMS HE FIX THE PROBLEM BUT IT STILL CONTINUES TO HAPPEN VERY UNHAPPY

NHTSA complaint #10068905 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I HAVE NOT HAD ANY OF THESE PROBLEMS REPAIRED. MY MECHANIC SAID IT WOULD COST MORE THAN THE CAR IS WORTH, AND EVEN WORSE, IT ISN'T PAID FOR YET!!!!

NHTSA complaint #10068826 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE DASHBOARD AND THE DASHBOARD FRAME JUST POPED OUT TWO DAYS AGO.ITS BENDING TOWARDS THE DIVERS SEAT. THERE IS A 3 INCHES GAP BETWEEN THE DASHBOARD AND THE CAR'S BODY ITSELF. MY CONCERN IS ABOUT THE PASSANGER'S AIR . IF IT ( THE DASHBOARD) KEEPS BENDING LIKE HAT THE THE AIR BAG COULD BLOW WHILE I'M DRIVING THE CAR. FOR ME IT IS A FACTORY DEFECT BECAUSE THE SERVICE ADVISOR TOLD ME THAT HE HAD SEVERAL COMPLAINS ABOUT THE SAME PROBLEM. HOW COULD A THREE YEAR OLD CAR HAVE THIS KIND OF PROBLEM?

NHTSA complaint #10070541 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

VEHICLE HAS WARPAGE OF THE INSTRUMENT PANEL COVER AT THE FRONT EDGE OF THE INSTRUMENT PANEL COVER NEAR THE WINDSHIELD, ABOVE THE INSTRUMENT CLUSTER AND AROUND THE GLOVE COMPARTMENT. THE WARPAGE PREVENTS FRONT DEFOGGER FROM WORKING. THIS WAS TAKEN UP WITH THE DEALER WHO CONFIRMED IT WAS A RECALL, BUT WILL NOT BE HANDLED AS ONE NOW. THE DEALER OFFERED A COST TO DO THE REPAIR.

NHTSA complaint #10060841 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ENTIRE DASHBOARD HAS LIFTED UP AT THE WINDOW/ VENT AND RUNS THE ENTIRE LENGTH OF THE DASHBOARD. PROBLEM STARTED DIRECTLY UNDER THE FRONT WINDSHIELD BUT HAS PROGRESSED AT A VERY QUICK RATE. THIS HAS BECOME A SEVERE SAFETY ISSUE BECAUSE IT BLOCKS PART OF MY VIEW WHILE DRIVING AND IS CLOSELY CONNECTED TO THE PASSENGER AIRBAG. THE HEATER/AIR CONDITIONER/VENT ON THE DASHBOARD DOES NOT WORK PROPERLY BECAUSE OF THE SEVERE CURL. WE ARE VERY CONCERNED ABOUT THE SAFETY OF THE AIRBAGS AND IF THEY WOULD DEPLOY PROPERLY IF AT ALL IN THEIR LOCATION AND CONDITION. THIS IS OBVIOUSLY A MANUFACTURING DEFECT BUT NO ONE WANTS TO HONOR THE REPAIR REQUEST.

NHTSA complaint #10049735 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I PURCHASED A 1999 MERCURY MYSTIQUE GS FROM PREMIER LINCOLN-MERCURY IN COLLINSVILLE, IL IN APRIL 2000. LAST WEEK I NOTICED THAT THE DASHBOARD WAS BEGINNING TO WARP. THE PROBLEM HAS GROWN STEADILY IN THE PAST SEVERAL DAYS, AND THE DASH IS NOW SO WARPED THAT THE FRONT DEFROSTER VENTPLATE POPPED OFF THE DASH. I KNOW THAT FORD OFFERED FREE REPAIR OR REPLACEMENT FROM AUGUST 2001 THROUGH AUGUST 2002 PURSUANT TO OWNER NOTIFICATION PROGRAM 01B78. HOWEVER, THE TERMS OF THE PROGRAM MADE IT CLEAR THAT NO REPAIR OR REPLACEMENT WOULD BE EFFECTED UNLESS THE PROBLEM WAS EVIDENT. UNFORTUNATELY, AS MY DASH DID NOT BEGIN WARPING UNTIL VERY RECENTLY, FORD CUSTOMER SERVICE REPS AND THE SERVICE MANAGER AT THE DEALERSHIP HAVE INFORMED ME THAT THERE IS NOTHING THAT CAN BE DONE. FORD WAS OBVIOUSLY AWARE THAT THE DASHBOARDS WERE DEFECTIVE, ELSE IT WOULD NOT HAVE VOLUNTARILTY IMPLEMENTED ONB 01B78. I CANNOT UNDERSTAND WHY THOSE OWNERS WHOSE DASHBOARDS DID NOT BEGIN TO WARP UNTIL AFTER AUGUST 31, 2002 SHOULD BE DISTINGUISHED FROM OTHER OWNERS WHOSE DASHES WARPED PRIOR TO AUGUST 31, 2002. I SEE NO QUALITATIVE DIFFERENCE BETWEEN THE TWO. I REGARD THIS AS A SAFETY ISSUE - THE WARPED DASH IS INTERFERING WITH MY VISIBILITY, IMPEDED OPERATION OF THE WINDSHIELD DEFROSTER, AND MIGHT POSSIBLY INTERFERE WITH AIRBAG DEPLOYMENT. I AM EXPLORING THE POSSIBILITY OF FILING A CLASS ACTION AGAINST FORD, AND WOULD LIKE TO HEAR FROM OTHER CONTOUR AND MYSTIQUE OWNERS WHO HAVE HAD SIMILAR PROBLEMS.

NHTSA complaint #10028865 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

1996 MERCURY MYSTIQUE. MR SCC

NHTSA complaint #10006662 — an unverified report by a vehicle owner.