247 of the 2,205 complaints filed about the Mercury Villager are about the fuel system — 11% of everything owners reported. The worst model year for it is 1995.
247
Complaints
11%
Share of all complaints
2
Crashes
7
Fires
FUEL/PROPULSION SYSTEM
FUEL LEAK UNDER THE HOOD
NHTSA complaint #11079440 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
THERE IS A VERY BAD FUEL SMELL INSIDE THE VAN!
NHTSA complaint #10934385 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 MERCURY VILLAGER. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR IN THE CABIN. THE ODOR WAS PRIMARILY OBSERVED NEAR THE FRONT END OF THE VEHICLE AT ALL TIMES. WHEN THE HEAT IN THE VEHICLE WAS ACTIVATED, THE ODOR INTENSIFIED. THE CONTACT STATED THAT A CERTIFIED MECHANIC CONCLUDED THAT THE FAILURE OF THE VEHICLE DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 00V419002 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 202,000.
NHTSA complaint #10865161 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 MERCURY VILLAGER. THE CONTACT STATED THAT THE VEHICLE EMITTED STRONG FUEL FUMES FROM OUTSIDE AND INSIDE THE VEHICLE. THE SMELL WAS AFFECTING THE CONTACT WHILE OPERATING THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V419002 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10683143 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHEN STOPPED AT LIGHT, UPON ACCELERATING WHEN THE LIGHT TURNS GREEN, THE ACCELERATOR IS HARD TO PRESS. IT DOES NOT DEPRESS. YOU HAVE TO EITHER PRESS TOO HARD OR PUMP A FEW TIMES FOR IT TO GET GOING. THIS IS VERY DANGEROUS WHEN YOU ARE TAKING A LEFT TURN ON A SOLID GREEN LIGHT WITHOUT A GREEN ARROW. YOU MAY STALL AND THEN LUNGE FORWARD INTO AN ONCOMING CAR
NHTSA complaint #10680956 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
THE SMELL OF FUEL IS SO STRONG INSIDE THE VAN THAT IT MAKES YOU DIZZY AND SICK.
NHTSA complaint #10454386 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT THE ENGINE WAS STARTED IN COLD WEATHER, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THERE WERE NO VISIBLE FUEL LEAKAGES BUT THE CANISTER AND THE CONNECTED HOSES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
NHTSA complaint #10439155 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1998 MERCURY VILLAGER WHICH WAS PURCHASED IN 2007. SHE STATED THAT THE FUEL FILLER HOSE HAD SEVERAL CRACKS IN IT. THE CRACKS IN THE HOSE CAUSED MAJOR GASOLINE FUMES TO ENTER THE INTERIOR OF THE VEHICLE. ALTHOUGH THERE WAS A RECALL FOR THE FAILURE, NHTSA CAMPAIGN ID NUMBER, 00V419002, FUEL SYSTEM, GASOLINE STORAGE TANK ASSEMBLY HER VIN WAS NOT INCLUDED. ON A SEPARATE OCCASION, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO HER HOME WHERE AN INDEPENDENT MECHANIC STATED THAT THE SUB-FRAME ON THE VEHICLE WAS CRACKED. NO REPAIRS HAD BEEN MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 189,732.
NHTSA complaint #10299634 — an unverified report by a vehicle owner.
FUEL SYSTEM, OTHER
1999 MERCURY VILLAGER MINI VAN PROBLEM HEADLIGHTS KEEP BLOWING OUT, CANNOT USE HIGH BEAMS WITHOUT HEARING SOME CRACKLING ON HIGHBEAM SWITCH WHEN PUTTING ON HIGH BEAMS. I JUST REPLACE THE BULB AND NOT USE HIGHBEAMS. ALSO GAS PEDAL STICKS MOST OF THE TIME WHEN YOU EXCEL ESPECIALLY WHEN IT IS DAMP OUT, I STEP ON THE PEDAL AND IT JERKS FORWARD BECAUSE IT'S STUCK WHEN I FEEL IT IS STUCK WHEN EXCELLING FROM STOP I USUALLY STEP ON THE BRAKE THEN THE GAS AND LET OFF THE BRAKE SLOWLY. I HAVE BEEN LUCKY THERE HASN'T BEEN AN ACCIDENT YET.
NHTSA complaint #10293666 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
THE 1999 THROUGH 2000 MERCURY VILLAGER VANS HAVE A DEFECTIVE THROTTLE BODY ASSEMBLY. MY GAS PETAL STARTED STICKING ON MY VILLAGER VAN LATE LAST YEAR. I FINALLY HAD THE THROTTLE BODY ASSEMBLY CLEANED AND THROTTLE CONTROL SENSOR REPLACED IN JANUARY, AFTER SEVERAL FAILED ATTEMPTS BY THE MERCURY DEALERSHIP TO RECTIFY THIS PROBLEM. I HAD ANOTHER MECHANIC REPLACE THE FAILED THROTTLE BODY CONTROL SENSOR (IN MAY)AFTER ONLY 4 MONTHS (PART WAS GUARANTEED FOR 12 MONTHS) AND THE THROTTLE BODY WAS OK FOR A SHORT PERIOD OF TIME AND NOW IT'S STICKING AND THE GAS PETAL IS HARD TO DEPRESS. IT IS A MAJOR ACCIDENT HAZARD BECAUSE YOU NEED TO KNOW THAT YOU CAN PULL OUT SAFELY FROM AN INTERSECTION OR ACCELERATE WHEN ENTERING A RAMP ON THE INTERSTATE. WITH THIS PROBLEM YOU HAVE TO PRESS THE GAS PETAL HARDER THAN NORMAL AND THEN YOU FEEL LIKE YOU ARE GETTING WHIPLASH BECAUSE THE PETAL WILL UNSTICK AND YOU SHOOT FORWARD. OUR CAR HAD A CHECK ENGINE LIGHT THAT CAME ON AND IT WAS ALSO ASSOCIATED WITH THIS PROBLEM. FROM THE CONTENTS OF THIS ARTICLE, I BELIEVE THAT MERCURY AND NISSAN ARE COMPLETELY AWARE THIS DANGER. HTTP://WWW.ENQUIRER.COM/EDITIONS/2004/08/20/BIZ_VILLAGERSUIT20.HTML PLEASE INVESTIGATE THIS ISSUE AND FORCE MERCURY & NISSAN TO RECALL ALL OF THESE VEHICLES AND AGREE TO REPLACE THE THROTTLE BODY ASSEMBLY FREE OF CHARGE. WHEN YOU HAVE TAKEN CARE OF YOUR VEHICLE MAINTENANCE WISE AND THE MANUFACTURER KNOWS THERE IS A SAFETY PROBLEM AND DOES NOTHING, THEN THEY SHOULD BEAR THE BRUNT OF THEIR FAULTY DESIGN AND BE LIABLE FOR ANY INJURIES OR DEATHS ASSOCIATED WITH THIS ISSUE. MORE LINKS BELOW HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/MERCURY_VILLAGER_COMMENTS_AND_COMPLAINTS_101-573-1.HTML.
NHTSA complaint #10292916 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHEN COMING TO A COMPLETE STOP AT AN INTERSECTION, THE CONTACT NOTICED A STRONG GASOLINE ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A TECHNICIAN DETERMINED THAT THE FUEL RETENTION STRAPS FAILED, WHICH CAUSED THE SPOT WELLS TO SEPARATE. THE REPAIR WOULD COST $800. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V205001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING); THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 167,000.
NHTSA complaint #10265730 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
1999 MERCURY VILLAGER ESTATE MINI-VAN. PURCHASED NEW IN 1999. OWNED BRIEFLY WHEN GAS PEDAL STUCK, BUT IF KICKED DOWN ON RELEASED. OF COURSE, THE VEHICLE WOULD JUMP FORWARD FROM THE HARD KICK ON THE ACCELERATOR. THE PROBLEM WAS CORRECTED BY REPLACING THE THROTTLE BODY...ONLY FOR A SHORT TIME THOUGH. WHEN IT HAPPENED AGAIN AFTER THE MANUFACTURER'S WARRANTY PERIOD A QUICK 20 MINUTE CLEANING OF THE INSIDE OF THE THROTTLE BODY FIXED THE PROBLEM...AGAIN FOR A WHILE. THIS STICKING OR THE THROTTLE MOST OFTEN CAUSES A DELAY IN THE FORWARD MOTION OF THE VEHICLE; HOWEVER, IT HAS ALSO OCCURRED WHEN I WAS TRYING TO STOP AND IN ORDER NOT TO RUN INTO ANOTHER STOPPED VEHICLE THE IGNITION HAD TO BE TURNED OFF OR PLACED IN NEUTRAL. I THOUGHT OF REPORTING THIS WHEN I SAW ON A MERCURY BLOG PAGE THAT MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM.
NHTSA complaint #10260066 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1998 MERCURY VILLAGER. THE CONTACT SMELLS A STRONG ODOR OF FUEL, WHICH CAN BE NOTICED BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THROUGH RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 00V419002 AND NHTSA ACTION NUMBER EA00015 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). HE TOOK THE VEHICLE TO THE DEALER AND PROVIDED THEM WITH THE INFORMATION HE FOUND ONLINE. THE CONTACT LEFT THE VEHICLE AT THE DEALER FOR THE DAY. HE RETRIEVED THE VEHICLE THE FOLLOWING DAY AND NOTICED THAT THE REPAIR WAS NOT PERFORMED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE 19 YEAR RECALL RANGE. THE MANUFACTURER AGREED WITH THE DEALER. THE VEHICLE HAS NOT YET BEEN REPAIRED, BUT THE CONTACT BELIEVES THAT HIS VIN SHOULD BE INCLUDED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 130,000.
NHTSA complaint #10258092 — an unverified report by a vehicle owner.
FUEL SYSTEM, OTHER
NO INCIDENTS AS OF YET. BOUGHT A 1999 MERCURY VILLAGER ESTATE, THE THROTTLE BODY WILL NOT LET THE VAN IDLE AT NORMAL SPEEDS. YOU CAN NOT STOP, VAN GOES AUTOMATICALLY, RPM AT 3000, ALL THE TIME. YOU TAKE YOUR FOOT OFF THE GAS , IT WILL GO 35MPH ALL DAY LONG, YOU TRY TO STOP THAT. WHEN YOU COME TO A STOP LIGHT, VERY HARD TO STOP, AND HARD TO KEEP IT STOPPED. I SEARCHED THE WEB, AND THERE 100'S & 100'S OF COMPLAINTS OF THIS PROBLEM, WITH NO RECALLS, , HOW CAN THIS HAPPEN. FOR ALL YEARS OF THAT VAN,1997,1998,1999,2001,2002. THIS A CRASH WAITING TO HAPPEN. SEARCH THE WEB FOR INFO, YOU WILL SEE. THIS A VERY BAD THING, PEOPLE MUCH HAVE GOTTEN INTO CRASHES.....
NHTSA complaint #10255560 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT SMELLS GASOLINE AFTER THE VEHICLE HAS BEEN DRIVEN OR WHILE IT IS IDLING. NO FUEL HAS BEEN FOUND ON THE GROUND AFTER THE VEHICLE WAS MOVED. NHTSA CAMPAIGN ID NUMBERS 96V203000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: MOUNTING) AND 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE: TANK ASSEMBLY) WERE REFERENCED; HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO LONGER A SAFETY RECALL. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 68,000.
NHTSA complaint #10234162 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1995 MERCURY VILLAGER. WHILE IDLING, THE CONTACT SMELLED FUEL IN THE PASSENGER COMPARTMENT COMING FROM THE FRONT VENTS. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. THE CURRENT MILEAGE WAS 163,000 AND FAILURE MILEAGE WAS 155,000. UPDATED 02-14-08. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED IN 2001, FOR THE SAME PROBLEM SHE EXPERIENCED, HOWEVER HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. UPDATED .
NHTSA complaint #10214287 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT EVERY TIME HE FILLS UP HIS GAS TANK AND PARKS THE VEHICLE, FUEL LEAKS OUT FROM UNDERNEATH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE VENT HOSE FOR A SERVICE CHARGE BECAUSE IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 106,108. RECALL# 00V419002 UPDATED 11/26/07.
NHTSA complaint #10208142 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
1998 MERCURY VILLAGER PURCHASED USED IN 2003. IDLE THROTTLE BODY FAILED IN 2006, MERCURY DEALER TOOK TWO WEEKS TO FIND THE PART AND REPLACED AT MY EXPENSE. IDLE THROTTLE BODY FAILED AGAIN IN EARLY 2007. DEALER TOOK TWO WEEKS AGAIN TO FIND PART AND DID NOT CHARGE ME BUT I HAD TO RENT A CAR AT MY EXPENSE. TODAY 9/30/07 THE SAME SYMPTOM OF THE CAR ACCELERATING TO 1500 RPM INTERMITTENTLY WHILE SITTING STOPPED AT A LIGHT HAS BEGUN AGAIN INSTEAD OF CONSTANT 800 RPM WHEN THIS PART IS WORKING CORRECTLY. I WILL HAVE TO WAIT ON THE DEALER TO FIND A PART AND REPAIR IT AGAIN AT MY INCONVENIENCE AND EXPENSE. HAVE OTHER OWNERS OF THIS VEHICLE ENGINE EXPERIENCED THE SAME REPEATED SAFETY AND WASTE OF FUEL ISSUE?
NHTSA complaint #10204465 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1995 MERCURY VILLAGER. IN FEBRUARY OF 2001, THE FUEL SYSTEM WAS REPLACED BECAUSE IT WAS LEAKING GASOLINE. ON AUGUST 8, 2007, SHE NOTICED FUEL LEAKING FROM HER VEHICLE WHILE PARKED IN THE DRIVEWAY. THE LEAKING CONTINUED UNTIL THE FUEL LEVEL WAS LOWER THAN THE FILLER TUBE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY STATED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. SAFETY RECALL NUMBER 00V419002 (FUEL SYSTEM: GASOLINE: STORAGE: TANK ASSEMBLY) DOES NOT APPLY TO THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 87,829 AND FAILURE MILEAGE WAS 43,441.
NHTSA complaint #10199660 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED THE SMELL OF GAS WAS NOTICED IN THE CAB OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE FUEL TANK VENT HOSE WAS FAULTY. THERE IS A NHTSA RECALL, # 00V419002, REGARDING THE FUEL SYSTEM; STORAGE; TANK ASSEMBLY. THE VIN WAS NOT INCLUDED IN THE RECALL.
NHTSA complaint #10166205 — an unverified report by a vehicle owner.