120 of the 2,205 complaints filed about the Mercury Villager are about the seat belts — 5% of everything owners reported. The worst model year for it is 1995.
120
Complaints
5%
Share of all complaints
12
Crashes
0
Fires
SEAT BELTS
SEAT BELTS ON 2000 MERCURY VILLAGER ESTATE HAVE LOCKED UP AND WILL NOT RELEASE. CALLED FORD CUSTOMER RELATIONS REGARDING ISSUE AND THEY ARE STATING THEY HAVE NO KNOW ISSUE OR RECALL WITH SEAT BELTS LOCKING UP. REAR SEAT BELTS ARE THE ONES AFFECTED. FORD CUSTOMER RELATIONS IS STATING IT IS OUT OF WARRANTY SO I WILL BE RESPONSIBLE FOR FIXING VEHICLE.
NHTSA complaint #10679246 — an unverified report by a vehicle owner.
SEAT BELTS
TRIED TO SLIGHTLY DEPRESS THE ACCELERATOR TO MOVE UP IN TRAFFIC BUT ACCELERATOR WAS STUCK AND HAD TO APPLY MORE FORCE TO DEPRESS ACCELERATOR CAUSING VEHICLE TO LUNGE FORWARD NEARLY CAUSING A COLLISION WITH THE VEHICLE IN FRONT OF US. REAR PASSENGER SIDE SEAT BELT WILL NOT EXTEND TO ALLOW IT TO BE PUT ON.
NHTSA complaint #10535836 — an unverified report by a vehicle owner.
SEAT BELTS
MY 7 YEAR OLD DAUGHTER THOUGHT IT WOULD BE FUN TO SEE HOW MANY TIMES SHE COULD WRAP THE SHOULDER BELT AROUND HER NECK. I WAS UNAWARE AS I WAS GETTING MY OTHER CHILDREN BUCKLED IN. BEFORE WE WERE ABOUT TO LEAVE, I TURNED TO SEE IF SHE TOO WAS BUCKLED IN AND FOUND HER USING HER FINGERS BETWEEN HER NECK AND THE BELT TO TRY TO FREE HERSELF AS THE SLACK HAD BEEN PULLED BACK IN. WE IMMEDIATELY GOT SOME SCISSORS TO CUT THE BELT TO LET HER FREE. THE POTENTIAL FOR SOME OTHER KID DOING THIS AND NOT HAVING ANYONE OR ANYTHING AROUND TO HELP MAKES ME NERVOUS. BIZARRE, I KNOW, BUT KIDS COME UP WITH RIDICULOUS STUFF ALL THE TIME.
NHTSA complaint #10514755 — an unverified report by a vehicle owner.
SEAT BELTS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) EVENT- EVERY TIME THE FRONT SEAT BELTS ARE USED. FAILURE- SEAT BELTS DO NOT PROBERLY RETRACT AFTER EACH USE. SUBSUQUENT DRIVERS AND PASSENGERS WHO USE THE VEHICLE THEN USE THE SEAT BELTS THINK THEY ARE SAFELY BUCKLED INTO THEIR SEAT---BUT GUESS WHAT!?!--- THEY AREN'T BUCKLED SAFELY AT ALL BECAUSE 12-18" OF UNRETRACTED SEATBELT IS STILL STUCK IN THE SPACE BETWEEN THE DOOR AND THE DOOR FRAME! ENGINEERS EVEN HAVE A NAME FOR IT, "LAZY RETRACTION". AUTO MAKERS KNOW ABOUT IT, THE GOVERNMENT KNOWS ABOUT IT, BUT NOBODY DOES ANYTHING ABOUT IT. MY OLD DODGE CARAVAN DID IT AFTER 70,000 MILES AND NOW MY MERCURY VILLAGER/NISSAN QUEST STARTED DOUNG IT AFTER 90,000 MILES. CORRECT FAILURE- LECTURE THE [XXX] OUT OF MY WIFE, KIDS AND ANBODY WHO WILL LISTEN ABOUT THE USE OF [XXX], DEFECTIVE SEATBELTS THAT NO LONGER RETRACT SO THAT THEY DON'T THINK THEY ARE SAFELY BUCKLED WHEN THEY ARE NOT! NOBODY WIL EVER CONVINCE ME THIS HASN'T CAUSED INJURIES AND PROBABLY COST LIVES.
NHTSA complaint #10331352 — an unverified report by a vehicle owner.
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
COMPLAINING ABOUT A 1999 MERCURY VILLAGER NOT HAVING A LATCH SYSTEM IN THE BACK SEATS.
NHTSA complaint #10244997 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELTS PLASTIC COVERS HAVE BROKEN AND FALLEN OFF, WHICH HAS MADE THE LOCKING MECHANISM USELESS. THE SEAT BELTS ARE NOW INOPERABLE, WHICH HAS LEFT US WITH FIVE AVAILABLE SEATS IN A SEVEN-PASSENGER VEHICLE. THE LOCAL DEALER WAS CONTACTED REGARDING A RECALL NOTICE FOR THE 2001 VILLAGE SEATS BELTS, BUT I WAS TOLD THAT MY VAN DID NOT FALL UNDER THE RECALL. THE DEALERS SERVICE DEPARTMENT REFERRED ME TO FORD LINCOLN MERCURY COOPERATE OFFICES. THEY WERE CONTACTED, AND ONCE AGAIN, I WAS NOT OFFERED ASSISTANCE.
NHTSA complaint #10207768 — an unverified report by a vehicle owner.
SEAT BELTS
THE MOTORIZED SEATBELTS IN THE PASSENGER AND DRIVER SEATS STOPPED WORKING. THE PASSENGER SEATBELT MOTOR STARTED SMOKING AND WE HAD TO SHUT DOWN THE MOTOR BY TAKING OFF THE PANEL AND UNPLUGGING THE FUSE.
NHTSA complaint #10128291 — an unverified report by a vehicle owner.
SEAT BELTS
1993 FORD MERCURY VILLAGER V6 3.0L SOHC HAVING SEAT BELT GUIDE RAIL PROBLEMS FUNCTION IS IRRADIC AND NOISEY. SPOKE WITH MERCURY CUSTOMER SERVICE DEPT AND AFTER PROVIDING THEM WITH THE RECALL NUMBER (92V133002) WHICH IS PROVIDED BY NHTSA. THEY EXPLN THAT THIS IS NOT A RECALL NUMBER AND THERE IS NO RECALL FOR THIS VEHICLE. I SPOKE WITH MONIQUE AND HER SUPERVISOR AKALYA.
NHTSA complaint #10114328 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S AUTOMATIC SEAT BELT FAILED TO FUNCTION AS IT WAS DESIGNED. SEAT BELT HAD TO BE MANUALLY PLACED IN THE RELEASE AND RETRACT POSITION. THE SEAT BELT MOTOR MADE A GRINDING NOISE WHEN THIS OCCURRED.
NHTSA complaint #10114898 — an unverified report by a vehicle owner.
SEAT BELTS:REAR/OTHER
THE RIGHT REAR SEAT BELTS WERE NOT OPERABLE . THE SEAT BELTS WOULD NOT CLICK OR UNLATCH. PLEASE FILL IN ADDITIONAL INFORMATION.
NHTSA complaint #10113613 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT
DRIVER WAS GOING DOWN HILL WHEN ALL OF A SUDDEN SHE PASSED OUT. SHE THEN NOTICED THAT SHE HAD HIT A LIGHT POLE, AND THE AIR BAGS DID NOT DEPLOY, AS WELL AS THE SEAT BELT DID NOT RESTRAIN HER, WHICH CAUSED HER TO HIT THE STEERING WHEEL.
NHTSA complaint #10113440 — an unverified report by a vehicle owner.
SEAT BELTS
CONSUMER VEHICLE T-BONED ANOTHER VEHICLE AT 45 MPH, AND NEITHER FRONTAL AIR BAGS DEPLOYED. DRIVER AND THE FIVE PASSENGERS WERE ALL RESTRAINED WITH THE SEAT BELTS. EVERYONE SUSTAINED MINOR INJURIES FROM THE SEAT BELTS. NO ONE NEEDED TO BE TRANSPORTED TO A HOSPITAL BY AMBULANCE. DEALER AND THE MANUFACTURER WERE BOTH INFORMED.
NHTSA complaint #10108896 — an unverified report by a vehicle owner.
SEAT BELTS:REAR/OTHER
THE SEA BELTS ON PASSENGERS (BACK SEATS) LOCK MOST THE TIMES AND SOMETIMES I HAVE TO MOVE MY DAUGHTER TO THE FRONT AND MY WIFE TO THE BACK SEAT BECAUSE WE CANNOT USE THE SEAT BELTS, TOOK VAN TO THE DEALER ON MY FIRST YEAR OR SECOND AND EVEN THEY SAID THEY FIXED (NEVER GOT THE PAPER WORK AND I EVEN REQUESTED SINCE WAS UNDER WARRANTY). A FRIEND OF MINE WHO OWN'S A VAN LIKE MINE HAS THE SAME PROBLEM.
NHTSA complaint #10074788 — an unverified report by a vehicle owner.
SEAT BELTS
THE PAINT IS CRACKED ON THE HOOD, UNKNOWN WHAT MONTH, ABOUT 1997. WE NEVER HAD IT FIXED. DRIVERS DOOR SEATBELT STAYS IN THE RUNNING POSITION, IT WON'T MOVE FORWARD, BUT IT MAKES A LOUD MOTOR NOISE, UNKNOWN WHAT MONTH, SINCE ABOUT 1999. WE NEVER HAD IT FIXED. THE SEAT BELT ON THE RIGHT NEXT TO THE MIDDLE SEAT FELL OFF. WE TOLD THE DEALER. THEY ORDERED ONE. WE WENT BACK ABOUT A MONTH LATER THEY SAID IT WAS TOO LATE TO FIX IT. THE TRANSMISSION WENT OUT IN ABOUT MAY OF 1998, AT ABOUT 120,000 MILES. WE HAD IT REBUILT. IT WENT OUT AGAIN ABOUT A YR LATER. WE CAN'T AFFORD TO HAVE IT REBUILT AGAIN RIGHT NOW. SO IT SITS. IN JUL OR AUG OF 1998, THE MOTOR WENT OUT. WE WERE DRIVING DOWN THE HIGHWAY, AND IT STARTED KNOCKING, THEN QUIT. ALSO ON CHRISTMAS EVE OF 1997, WE WERE GOING DOWN THE ROAD AND THE THING SOUNDED LIKE ALL THE RODS WERE KNOCKING. THE TEMP GAUGE SAID IT WAS OVER HEATING. WE PAID A GUY $100 TO BRING IT FROM EDMORE, MI TO BATTLE CREEK, MI. THE NEXT DAY WE WENT OUT AND STARTED IT, AND IT WAS FINE. OUR TAIL LIGHTS ALSO WENT OUT, THE FORD DEALER FIXED THEM. SO NEEDLESS TO SAY, I WILL NEVER BUY A MERCURY AGAIN. IF I HAD WANTED A NISSAN, I WOULD HAVE BOUGHT A NISSAN. I HAVE A 1976 FORD CHATEAU CLUB WAGON, OVER 250,000 MILES. IT HAS ONLY HAD TO HAVE A TRANSMISSION AT ABOUT 240,000 MILES. SO I GUESS I AM SAYING THIS VILLAGER IS A LEMON. THANK YOU FOR LISTENING, DAWN GREEN
NHTSA complaint #10070382 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:RETRACTOR
I PURCHASED A USED VAN, THERE SEEM TO BE SEVERAL RECALLS EITHER NOT IDENITFIED OR NOT KNOW ABOUT, EITHER WAY THEY WERE NOT FIXED. I HAVE BEEN UNABLE TO FINE A DEALER WHOM WILL ACKNOWLEDGE THE RECALLS AND REPAIR THEM.
NHTSA complaint #10066378 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I AM THE OWNER OF A '93 MERCURY VILLAGER. I HAVE HAD TO HAVE SEVERAL OF MY HEAD BOLTS REPLACED DUE TO BROKEN BOLTS CAUSING MY HEAD GASKET TO LEAK AND CAUSE MY ENGINE TO OVERHEAT. I AM NOT THE ONLY PERSON WITH THIS PARTICULAR PROBLEM, THERE ARE MANY OF US SEEKING AN EXPLANATION. FOR MORE INFORMATION YOU CAN VISIT CARTRACKERS.COM AND YOU WILL FIND MANY UPSET OWNERS OF BOTH NISSAN QUEST AND MERCURY VILLAGERS (SAME MOTORS) WITH SAME PROBLEM.
NHTSA complaint #10059081 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:RETRACTOR
CONSUMER COMPLAINED ABOUT AUTOMATIC DOOR LOCK PROBLEM. THE DOORS LOCKED WITHOUT NOTICE. CURRENTLY, HATCHBACK WILL NOT OPEN. ALSO, DRIVER'S SIDE SEAT BELT DID NOT RETRACT.
NHTSA complaint #10059825 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT
FRONT PASSENGER LAP SEAT BELT WOULD NOT LOCK INTO THE BELT BUCKLE. THE CONSUMER WAS ONLY ABLE TO WEAR THE AUTOMATIC SHOULDER SEAT BELT. DEALERSHIP WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM.
NHTSA complaint #10053428 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT
FRONT PASSENGER'S SIDE LAP SEAT BELT WOULD NOT RELEASE FROM ITS HOLSTER. DEALERSHIP INDICATED THAT THE SEAT BELT WAS DEFECTIVE. THE ENTIRE SEAT BELT ASSEMBLY WAS REPLACED, BUT THE PROBLEM RECURRED.
NHTSA complaint #10044301 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT
THE AUTOMATIC SEAT BELTS STOPPED WORKING ON THE DRIVER SIDE AND PASSENGER SIDE. VEHICLE WILL BE TAKEN TO THE DEALER ON 7/16/2003. *AK IT WAS POSSIBLE THAT THE SEAT BELT MODULES HAD GONE BAD. THE DEALER DIDN'T HAVE THE PART SO THE CONSUMER HAD STARTED BACK TRAVELING, AND TWO DAYS INTO THE TRIP THE SEAT BELTS STARTED TO WORK AGAIN. *SCC
NHTSA complaint #10027275 — an unverified report by a vehicle owner.