FaultScore

Mercury Villager window and wiper problems

153 of the 2,205 complaints filed about the Mercury Villager are about the glass, mirrors and wipers — 7% of everything owners reported. The worst model year for it is 1993.

153

Complaints

7%

Share of all complaints

2

Crashes

13

Fires

Windows, Mirrors & Wipers complaints by model year

1993 Villager 69 45.1%
1994 Villager 17 11.1%
1995 Villager 24 15.7%

Median failure at 45,000 miles

1996 Villager 24 15.7%

Median failure at 72,000 miles

1997 Villager 4 2.6%

Median failure at 108,000 miles

1998 Villager 6 3.9%

Median failure at 20,000 miles

1999 Villager 7 4.6%

Median failure at 48,507 miles

2000 Villager 2 1.3%

Median failure at 33,000 miles

What owners said

1993 Mercury Villager ST Charles, MO

VISIBILITY:WINDSHIELD WIPER/WASHER

I PURCHASED A SET OF ANCO WINTER WIPER BLADES FROM AUTOZONE, FOR A 93 MERCURY VILLAGER. MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL, AND THE DRIVERS SIDE WIPER BLADE FAILED COMPLETELY, DURING A SERIOUS STORM AND IN HEAVY TRAFFIC. MY WIFE WAS COMPLETELY BLINDED, ALL SHE COULD DO TO MANEUVER TO THE SIDE OF THE ROAD. WIPER BLADES HAD BEEN ON THE CAR LESS THAN A WEEK. RECEIVED NO SATISFACTION FROM AUTOZONE, STORE REPRESENTATIVE REFUSED TO CONSIDER BLATANT DEFECT IN MANUFACTURING. TRIED TO CONVINCE ME THAT MY WIFE MUST HAVE BEEN DRIVING RECKLESSLY OR SOMETHING TO THAT EFFECT. THIS HAD CATASTROPHE WRITTEN ALL OVER IT, ANCO MAKES THESE BLADES IN MEXICO. I DON'T UNDERSTAND HOW A CORPORATION CAN PLACE PROFIT ABOVE THE SAFETY OF FAMILY.

NHTSA complaint #10142888 — an unverified report by a vehicle owner.

1998 Mercury Villager at 20,000 miles Boles, AR

VISIBILITY:GLASS, SIDE/REAR

THE VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK THE DOORS THIS HAS HAPPENED INNUMERABLE OCCASIONS. THIS BEGAN SHORTLY AFTER PURCHASE OF THE VEHICLE IN 1998, AND CONTINUES TODAY. THE DOORS AR NOT TO LOCK IF THE KEYS ARE IN THE IGNITION, AND THEY DO. THIS HAS OCCURRED WHILE DRIVING THE VEHICLE, WHILE IT IS PARKED, WHEN ENTERING, AND EXITING THE VEHICLE. THE INTERIOR DOORS DO NOT OVERRIDE THE LOCKS, AND IN AN EMERGENCY, ONE WOULD BE UNABLE TO EXIT THE VEHICLE IF THEY WERE TO LOCK. USUALLY THIS OCCURS MOST OFTEN WHEN THE DOORS ARE BEING CLOSED; AND IF THE BATTERY IS UNHOOKED, AND RECONNECTED, IT MAY REMEDY THE SITUATION FOR SEVERAL DAYS. THE REAR AUTOMATIC WINDOWS GO OUT WHEN YOU PRESS THE BUTTONS TO MAKE THEM GO IN, AND THE REAR WIPER STAYS DOWN AS IF THE WINDOW IS UNLOCKED. THAT CAN BE REMEDIED BY UNLOCKING THE WINDOW, AND RELATCHING IT, IT USUALLY STAYS UP FOR 2-3 DAYS. WHEN YOU ATTEMPT TO RETRACT THE REAR WINDOWS, THEY WILL NOT GO IN AUTOMATICALLY. I HAVE CONTACTED PUTNAM LINCOLN MERCURY IN FORT SMITH, ARKANSAS, AND I DO NOT HAVE THE MONEY TO COMPLETE THESE REPAIRS WHICH COULD POSSIBLY CAUSE INJURY OR DEATH IF THE DOORS LOCKED SOMEONE IN. IN OTHER NEWS, THE GAS PEDAL IS STICKING ALSO, THIS HAPPENS WHEN YOU TAKE OFF IN THE VEHICLE, AND HAPPENS EVERY TIME. THIS HAS ALSO BEEN REPORTED TO THE DEALERSHIP.

NHTSA complaint #10139592 — an unverified report by a vehicle owner.

1995 Mercury Villager Niles, MI

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

SIDE SLIDING DOOR STICKS,SLIDING DOOR WINDOW DOESNT STAY SHUT,LOCKS WILL LOCK THEMSELVES ,BACK WIPER MALFUNCTIONS,GRINDING AND SQUEAKING FROM BRAKES,SMELL OF FUEL FROM PASSENGER SIDE AND PASSENGER P/W STICKS SOMETIMES

NHTSA complaint #10070535 — an unverified report by a vehicle owner.

2000 Mercury Villager Rochester, WA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

I HAVE A 2000 MERCURY VILLAGER. THE POWER WINDOWS ON THE DRIVERS SIDE AND PASSENGERS SIDE HAVE ALWAYS HAD TROUBLE AT TIMES GOING UP AND DOWN. THE PASSENGER WINDOW HAS NOT GONE UP OR DOWN FOR A YEAR. THE DRIVERS WINDOW JUST STOPPED WORKING, AS I WAS DRIVING IT WENT DOWN AND WOULD NOT GO BACK UP. THE DEALER IS TELLING ME IT IS THE MOTOR AND WILL BE ABOUT $300 TO FIX. I HAVE HAS OTHER CARS WITH POWER WINDOWS, NEVER HAVING ANY TROUBLE. IT DOES NOT SEEM THAT THIS IS RIGHT, THAT THE POWER WINDOWS SHOULD ONLY WORK FOR 3 YEARS AND THAN HAVE TO HAVE THE MOTOR REPLACED. I HAVE TO HAVE ACCESS TO THE WINDOWS.

NHTSA complaint #10056173 — an unverified report by a vehicle owner.

1997 Mercury Villager at 108,000 miles Fairview Park, OH

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

WHILE DRIVING DOWN THE HIGHWAY, DRIVER SIDE FRONT WINDOW 'POPPED', SHATTERED, THEN FLEW INWARD ON ME. POLICE INSPECTION OF VEHICLE DID NOT FIND ANY SLUGS, WAS NOT DRIVING UNDER A BRIDGE, NOR NO CARS NEXT TO ME.

NHTSA complaint #10045866 — an unverified report by a vehicle owner.

1999 Mercury Villager at 42,000 miles Washington, DC

VISIBILITY

WHILE DRIVING AT VARIOUS SPEEDS THE CONSUMER WOULD HEAR A LOUD NOISE COMING FROM THE BRAKES. WHEN BRAKE PEDAL WAS DEPRESSED IT WOULD GO TO THE FLOOR AND THERE WOULD BE EXTENDED STOPPING DISTANCE. *AK DIFFERENT BRAKE COMPONENTS HAVE BEEN REPLACED SEVERAL TIMES BUT THE BRAKES CONTINUE TO FAIL. THE WINDSHIELD MOLDING FLAPPED WHILE DRIVING. THE DRIVER'S FRONT DOOR RATTLED WHILE DRIVING. THE DEALER LUBED THE WINDOW TRACKS. *NLM

NHTSA complaint #10043928 — an unverified report by a vehicle owner.

1993 Mercury Villager Amelia, OH

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THOUGH OUR VEHICLE IS EXHIBITING THE EXACT SYMPTOMS LISTED UNDER THE RECALL (95C222001), LINCOLN MAINTAINS THAT OUR VEHICLE IS NOT A CANDIDATE FOR THAT RECALL. THE DEFECT SUMMARY SAYS WE WOULD SMELL BURNING ODORS WHEN USING THE HEATER, WHICH WE DO. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770832

NHTSA complaint #10006815 — an unverified report by a vehicle owner.

1999 Mercury Villager at 55,015 miles Erie, PA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. THE DEALER STATED NEW INJECTORS WERE NEEDED. *JB. ALSO THE BLOWER MOTOR FAILED.

NHTSA complaint #10012465 — an unverified report by a vehicle owner.

1996 Mercury Villager at 72,000 miles Harrisburg, PA

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

SUN VISOR ASSEMBLY BREAKS AFTER SHORT PERIOD CAUSING IT TO DROP INTO DRIVERS VISION AND DRASTICALLY INTERFERE WITH ABILITY TO SEE ONCOMING TRAFFIC. REPLACEMENT COST IS $97.00 FOR ONE SUN VISOR. MERCURY VILLAGER OWNERS CLUB REPORTS THIS AS A CONSTANT PROBLEM WITH THIS VEHICLE.

NHTSA complaint #10008194 — an unverified report by a vehicle owner.

2000 Mercury Villager at 33,000 miles Lakewood, OH

VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR

THE CONSUMER HAS EXPERIENCED THE FOLLOWING: REAR WIPER HANGS-WON'T CLEAR THE GLASS(TO OPEN REAR HATCH GLASS)-MOTOR INOPERATIVE, ACCELERATOR STICKS-HAS TO KEEP TAPPING IT TO LOOSEN, THE REAR BENCH SEAT RECLINER WILL LET GO AND SEAT WILL COLLAPSE, THE LEFT HANDLE IS LOOSE, AND THE REAR SEAT LATCH IS BINDING/COLLAPSING.

NHTSA complaint #10004700 — an unverified report by a vehicle owner.

1995 Mercury Villager at 45,000 miles Dublin, OH

VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

CONTROL SWITCH FOR THE WINDSHIELD WASHER FLUID DOES NOT WORK.

NHTSA complaint #10001819 — an unverified report by a vehicle owner.

1994 Mercury Villager Kingston Township, PA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NONE OF FOUR POWER WINDOWS WORK. CONTACTED DEALER. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #8019150 — an unverified report by a vehicle owner.

1995 Mercury Villager Spruce Pine, NC

VISIBILITY:WINDSHIELD

WHILE IN MOTION, THE DRIVERS SIDE REAR WINDOW SUDDENLY RELEASED FROM THE MOUNTING CHANNEL, BROKE THE ELECTRONIC LATCH, AND FELL OUT.*JG THE CONSUMER BELIEVES THE WINDOW HAS A DESIGN DEFECT.

NHTSA complaint #564542 — an unverified report by a vehicle owner.

1996 Mercury Villager Springfield, IL

VISIBILITY:WINDSHIELD

SIDE DOOR DOESN'T STAY CLOSED AFTER BEING LOCKED. CONTACTED DEALER. CANNOT FIND PROBLEM.

NHTSA complaint #8011525 — an unverified report by a vehicle owner.

1996 Mercury Villager Monsey, NY

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

WE HAVE A 1995 MERCURY VILLAGER. THERE IS A STRONG GASOLINE SMELL COMING FROM THE HEATING SYSTEM SINCE THE FIRST WINTER WE HAD THE VAN. WE TOOK IT TO THE DEALER MANY TIMES UNDER WARRANTY. THEY COULDN'T FIND THE PROBLEM AND WE ARE CONCERNED FOR SAFETY.

NHTSA complaint #758746 — an unverified report by a vehicle owner.

1995 Mercury Villager Riverdale, MI Crash 1 injured

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

1) HEATER: ALMOST CAUSED ELEC. FIRE, STOPPED WORKING, NOW NEEDS MOTOR REPLACED; 2) ABS FAILED ON SNOWY ROADS CAUSING SINGLE-VEHICLE ACCIDENT TO FRONT LEFT OF VEHICLE; 3) RECALL ON FUEL VENT HOSE, WILL REPLACE; 4) FRONT RT. LAP BELT WILL NOT PULL OUT (STUCK) NEEDS REPAIR/REPLACED; 5) OIL FILTER'S VERY VERY LOW LOCATION ON UNDERCARRIAGE FRONT, CAUSED DAMAGE TO FILTER, ALL OIL SPILLED OUT WHILE OPERATING VEHICLE PULLING OUT OF DRIVEWAY, RAN OVER SNOW LEFT BY ROAD COMMISSION PLOW, CAUSED DAMAGE TO ROD BEARINGS, AND ENGINE, VEHICLE CURRENTLY OUT OF COMMISSION AWAITING REPAIRS, $500 COLLISSION DEDUCTIBLE.

NHTSA complaint #757789 — an unverified report by a vehicle owner.

1997 Mercury Villager Richland, MI

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

ATTEMPTING TO FIND THE CORRECT CONTROL, (DEFROST) AT NIGHT HAS CAUSED ME TO LEAVE THE ROADWAY.

NHTSA complaint #755201 — an unverified report by a vehicle owner.

1993 Mercury Villager Ridley Park, PA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THE VEHICLE WAS RECALLED FOR "LEAF INGESTION". LEAVES ARE MAKING THEIR WAY ONTO THE HEATING COIL AND POSE A FIRE HAZARD. I BROUGHT THE VEHICLE IN TWICE FOR THE REPAIR AND I STILL SMELL BURNING LEAVES WHEN I USE THE HEATER. I HAVE CONTACTED BOTH THE DEALER AND FORD MOTOR COMPANY ABOUT THE ON-GOING PROBLEM AND BOTH HAVE OFFERED ONLY THE ORIGINAL SOLUTION. HOWEVER I BELIEVE THAT THE ORIGINAL SOLUTION DID NOT RESOLVE THE ISSUE. I BELIEVE THAT "LEAF INGESTION" STILL IS A FIRE HAZARD IN MY VEHICLE.

NHTSA complaint #753845 — an unverified report by a vehicle owner.

1996 Mercury Villager Bountiful, UT

VISIBILITY:REAR WINDOW WIPER/WASHER

REAR WINDOW WIPERS FAILED. NLM

NHTSA complaint #563529 — an unverified report by a vehicle owner.

1994 Mercury Villager Cherry Hill, NJ

VISIBILITY:WINDSHIELD WIPER/WASHER

THERE ARE NO REAR BRAKE LIGHTS ON VEHICLE. CONSUMER HAS CONTACTED DEALER AND DEALER STATED THERE WAS A RECALL FOR BRAKE LIGHTS. *AK CONSUMER WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. WINDSHIELD SOMETIMES QUIT WORKING, TURNING THE SWITCH OFF AND ON WILL GET THEM TO WORK AGAIN. HEAT TAKES ABOUT AN HOUR BEFORE IT GETS WARM.

NHTSA complaint #897869 — an unverified report by a vehicle owner.

Other Mercury Villager problems