54 of the 2,205 complaints filed about the Mercury Villager are about the suspension — 2% of everything owners reported. The worst model year for it is 1995.
54
Complaints
2%
Share of all complaints
3
Crashes
0
Fires
SUSPENSION
THIS IS MY SECOND VILLAGER, THE FIRST WAS A 1993 AND NOW OWN A 2001. THE BASE STRUCTURE WHERE THE RACK AND PINION GETS BOLTED-IN CRACKS, WHILE THE ALIGNMENT AND WHOLE RACK & PINION HAS SHIFTED. THE CRACK OCCURRED WHEN I WAS TURNING ONTO A RAMP TO MERGE ONTO THE FREEWAY.
NHTSA complaint #11176120 — an unverified report by a vehicle owner.
SUSPENSION
I PARKED MY VAN, 1998 MERCURY VILLAGER ON THE STREET IN FRONT OF MY HOME. TWO DAYS LATER, I NOTICED THE FRONT RIGHT TIRE WAS FLAT. I HAD FOUR NEW TIRES SINCE JAN 2011. WHEN I LIFTED UP THE FRONT RIGHT AND TRIED TO REMOVE THE FR TIRE, IT WOULD NOT COME OFF. AFTER A WHILE, I NOTICED THE STRUT COIL SPRING GOT BROKE, AND THE SHAPE END OF BROKEN COIL SPRING PIERCED THRU. THE INSIDE SIDE WALL OF THE TIRE. I AM THE ORIGINAL OWNER OF THIS VAN,AND BOUGHT NEW. IT HAS `150,000 MILES ON IT. THIS INCIDENT COULD HAVE BEEN TURNED OUT BE A VERY SERIOUS ACCIDENT IF IT HAPPENED WHILE I WAS DRIVING AT 70MPG. I DO A LOT OF HIGHWAY DRIVING. BOTH FRONT RIGHT AND LEFT COMPLETE STRUT ASSEMBLIES WERE REPLACED AND THE FLAT TIRE WAS REPLACED WITH NEW ONE. I TOOK SOME PICTURES AND HAVE THE SHARP END OF BROKEN COIL SPRING.
NHTSA complaint #10389919 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:STABILIZER BAR
TL*- THE CONTACT STATED THAT HER 2000 MERCURY VILLAGER HAS ACCELERATION PROBLEMS. WHEN AT A COMPLETE STOP OR AT A LOW SPEED, WHEN SHE TRIED TO ACCELERATE, THE VEHICLE WILL NOT ACCELERATE AS EXPECTED. THE CONTACT STATED THAT SHE HAS TO PUT THE FOOT COMPLETELY TO THE FLOOR FOR THE VEHICLE TO ACCELERATE. SHE HAS REPLACED THE THROTTLE BODY TWICE SINCE SHE OWNED THE VEHICLE. SHE STATED THAT SHE HAD SEVERAL CLOSE CALLS, ALMOST RESULTING IN SEVERAL CRASHES. ALSO, THE STABILIZING LINK WAS CAUSING PROBLEMS WITH THE STEERING. WHEN SHE TURNED LEFT OR RIGHT THERE WAS A NOISE COMING FROM THE FRONT END OF THE DRIVER SIDE WHEEL. IF SHE HIT A HOLE THE VEHICLE MADE A LOUD CLUNKY NOISE. THE CONTACT HAD THE STABILIZER BAR REPAIRED 2/1/07, AND SHE HAS HAD THREE TIRES REPLACED. THE CONTACT STATED THAT DEALERSHIP SAID THE STABILIZER BAR WAS THE CAUSE OF THE TIRES WEARING OUT SO QUICKLY. THERE HAVE BEEN 6 OCCURENCES OF THIS FAILURE.
NHTSA complaint #10181341 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
FRONT SUSPENSION BALL JOINTS ARE PRONE TO EXCESSIVE WEAR AND FAILURE. JOINTS REPLACED AT 28,000 MILES ARE NOW FAILING AGAIN AT 68,000 MILES. THERE IS NO SERVICE REQUIRED ON THESE JOINTS. WEAR CAUSES EXCESSIVE TIRE LIFE LOSS, VIBRATION IN THE STEERING AND POTENTIAL LOSS OF STEERING CONTROL.
NHTSA complaint #10172367 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
1998 MERCURY VILLAGER PARKED. WHEN FAMILY RETURNED TO VAN AND GOT INTO IT, THE FRONT LEFT (DRIVERS) SIDE COIL SPRING SNAPPED. ABLE TO SLOWLY DRIVE VEHICLE TO GARAGE TO REPLACE BOTH SPRINGS.
NHTSA complaint #10165762 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:STABILIZER BAR
FRONT SWAY BAR BUSHINGS FAIL TOO QUICKLY.
NHTSA complaint #10152557 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
WHILE TURNING AT ANY SPEED CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT END. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10110853 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PASSENGER SIDE COIL SPRING RUSTED IN HALF AND BROKE. SPRING CAME DOWN ONTO TIRE. I HAD TO BUY NEW SPRING,COIL,AND STRUT.
NHTSA complaint #10083057 — an unverified report by a vehicle owner.
SUSPENSION
PROBLEMS WITH VIBRATION IN REAR AND RIGHT FRONT OF VEHICLE. *MR THERE WAS A VIBRATION IN THE REAR AND THE RIGHT FRONT. THE TIRES WERE REPLACED THREE TIMES. THE VIBRATION REMAINED WHICH ALSO CAUSED THE SEATS TO VIBRATE. *SCC
NHTSA complaint #10042794 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE PARKED IN THE DRIVEWAY, THE FRONT COIL SPRING FAILED AND PUNCTURED THE LEFT FRONT TIRE WHICH CAUSED IT TO DEFLATE.
NHTSA complaint #10019650 — an unverified report by a vehicle owner.
SUSPENSION
THE FRONT OF THE VEHICLE EXPERIENCED A SEVER VIBRATION.
NHTSA complaint #10015601 — an unverified report by a vehicle owner.
SUSPENSION
WHEN THE VEHICLE REACHED 50-60 MILES MPH THE VEHICLE VIOLENTLY VIBRATED.
NHTSA complaint #10012072 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:MACPHERSON STRUT
THERE WAS A LOUD EXPLOSION WHILE THE CONSUMER WAS TRAVELING. IT WAS FOUND OUT THAT THE RIGHT STRUT SPRING WAS BROKEN.
NHTSA complaint #567219 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:MACPHERSON STRUT
THE UPPER STRUT MOUNTING HOUSINGS FILL WITH WATER WHEN IT RAINS AND WHEN SNOW MELTS, CAUSING PREMATURE RUSTING OF THE EXPOSED NUTS AND BOLTS. THE DEALER STATES THE PROBLEM WAS A DESIGN FLAW.
NHTSA complaint #566178 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER STATES RIGHT FRONT COIL SPRING HAS BROKEN AND PUNTURE THE TIRE WHILE PARKED IN THE GARGE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8010871 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
VEHICLE WAS GOING 40MPH WHEN RIGHT SIDE DROPPED TO THE GROUND. PROBLEM WAS DUE TO A BROKEN COIL SPRING, WHICH ALSO DUG A TREAD GROOVE IN TIRE. DEALER AND MANUFACTURER AREA REPRESENTATIVES WERE NOTIFIED. *AK MANUFACTUER TOOK PARTIAL RESPONSIBILITY FOR REPLACING BROKEN SPRING.
NHTSA complaint #8010209 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING BROKE WHILE DRIVING CAUSING DAMAGE TO VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #8009717 — an unverified report by a vehicle owner.
SUSPENSION
WHILE VEHICLE IS BEING DRIVEN BETWEEN 50-70 MPH EXTREME VIBRATION OCCURS, CAUSING LOSS OF VEHICLE CONTROL. DEALER STATES THAT THIS IS A NORMAL CHARACTERISTIC OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #8000844 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL BEARING NUTS HAVE NO CASTLE WASHER BETWEEN THE NUT AND THE COTTER PIN. THERE IS A 3/16 GAP BETWEEN THE NUT AND THE COTTER PIN. NUT ON MY CAR LOOSENED ENOUGH TO ALLOW MORE THAN 1/4 INCH PLAY AT THE TOP OF THE TIRE. NOT YET CONFIRMED BY DEALER.
NHTSA complaint #747092 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATES LEFT COIL SPRING FAILED, CONSUMER WAS ADVISED BY MECHANIC THAT MANUFACTURER SHOULD COVER SINCE COIL SPRING CONTAINED PREMATURE RUST ON THE SIDES, CONSUMER STATES LOWER FRONT BALL JOINT WAS ALSO REPLACED BECAUSE OF THE NOISE AND VIBRATION THAT WAS COMING FROM THE VEHICLE, AFTER LOWER FRONT BALL JOINT WAS REPLACED, VEHICLE CONTINUED TO MAKE NOISE AND VIBRATE, CONSUMER WAS THEN ADVISED THE PROBLEM WAS WITH THE TIRES, DEALER THEN PERFORMED A WHEEL ALIGNMENT TO SEE IF VEHICLE WOULD STOP SHAKING, HOWEVER VEHICLE ONLY STOPPED SHAKING TEMPORARILY.
NHTSA complaint #785408 — an unverified report by a vehicle owner.