52 of the
2,181 complaints filed about the Mini Cooper S
are about the other systems —
2% of everything owners reported.
The worst model year for it is 2007.
I purchased a vehicle 2013 mini Cooper hardtop S r56 from Chevy Nissan of Walla Walla on [XXX]. During the transaction, I was misled and not provided truthful information regarding the vehicle’s condition and terms of sale. 1. I was charged for services and items I explicitly did not want or agree to. When I first was looking at the car before purchasing, the salesman, Coby, informed me that the tires were filled with nitrogen. I had no clue what that meant and I asked him if I was required to keep that in the tires do I ?” Coby told me no I was relieved since I knew nothing of nitrogen in tires nor do I know where to get it. Despite my objections, a $299 membership charge was added and activated fraudulently, and I was not properly informed beforehand. This charge was for a one year membership to Nitrofil. No one spoke to me regarding a yearly membership costing $299. It was snuck in on the entire paperwork and charged to me as well simeone activating the membership without my knowledge as well so therefore it could not be canceled. The only place in town that has nitrogen for tires is this dealership, Chevy Nissan of Walla Walla.2. “Failure to Repair Under Implied Warranty:** Within 30 days of purchase, (actually 2 1/2 weeks of me purchasing the vehicle, it developed issues to the back driver‘s tail light and reverse light sockets, not the bulbs. Both were malfunctioning and showing up on my car’s computer/ dash. Neither worked. This was considered be a safety issue with the car. Seems how no one would be able to see a malfunctioning light if it was not lighting up and possibly causing an accident . Replacing of this part would have been covered under the implied warranty (per the Lemon Law). Chevy Nissan of Walla Walla was contacted multiple times to repair these issues, but they failed to do so within the legal timeframe. As a result, I had to purchase two replacement sockets and pay a mechanic $50 each time to replace them .and the dealership h INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
NHTSA complaint #11693871 — an unverified report by a vehicle owner.
Failure of the Footwell Module failed due to corrosion by water intrusion as diagnosed by Mini Dealership. Windows, Turn signals and lights were inoperable as a result of failure. This matched the situation outlined in your recall notice Part 573 Safety Recall Report 23V-337. Car matched the model/years affected/listed in recall. However, Mini Dealer informed me my VIN was not listed in their recall. Subsequent research indicated that NHTSA/Mini limited the recall to cars purchased cars sold or registered in specific states (not part of the Safety recall report). Ref NEF-107DM dated 5/19/2023. I drove car in those states but did not buy or register the vehicle in them. I encourage you to have Mini extend it's recall/warranty to all vehicles which exhibit the safety failure.
NHTSA complaint #11675944 — an unverified report by a vehicle owner.
Water apparantly was going thru the sunroof and clogging the drains-- No water seeped into the car or from the roof-- It went through the interior of the car nor did it ever get into the vehicle floor so no way to even be aware of car accumlating water- This interior water damage nd destroyed the electronic system of the vehicle- Insured driver - my daughter was driving when car alarm and back door released while driving-- Windshield wipers stopped working and beeping noises continuelly came on! Damage to car 8K-- The same two door model and same year was in fact recalled for the same issue this year-
NHTSA complaint #11659572 — an unverified report by a vehicle owner.
Hi, the component is the water seals around the trunk lid of the rear boot; this results in water intrusion. Yes, it is available for inspection upon request. Water has been collecting on the interior car body, including electrical components related to rear lights (brakes, turn signal, reverse) as well as resulting mold growth. Yes, the problem has been confirmed by Weatherford BMW, and despite there being a service bulletin open (MINI TSB SI M51 05 16) for a design flaw, BMW/MINI is refusing to fix the issue outside of warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only by the manufacturer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Water intrusion caused the left taillight to short, and I received a warning light for this.
NHTSA complaint #11651162 — an unverified report by a vehicle owner.
My mini after the shop installed a new battery, the power windows don't work( can not roll up or down) as well as the lightning. I saw there is a recall for the footwell module for model 2007-2014 but when I call Mini, the agent told me that my car is not covered. This is a very expensive and important part to replace so please help me the best that you can. Thanks
NHTSA complaint #11649399 — an unverified report by a vehicle owner.
CAR STARTED LEAKING OIL EVERYWHERE OUT OF NOWHERE WHILE BOTH MOVING AND STATIONARY. TWO DIFFERENT MECHANICS SAID IT WAS THE OIL FILTER HOUSING AND RELATED PARTS. REPLACED HOUSING, OIL PRESSURE SENSOR AND THE BOTTOM SCREW. WORKS AGAIN. CAR HAD UNDER 45,000 MILES AT TIME OF INCIDENT. SIMILAR PROBLEMS WITH THE OIL HOUSING HAVE BEEN REPORTED FOR OTHER AND RELATED MINIS, INCLUDING SOME SUBJECT TO RECALL.
NHTSA complaint #11413435 — an unverified report by a vehicle owner.
AIRBAG AND SEATBELT WARNING LIGHTS COME ON FOR PASSENGER SEAT AND WILL NOT TURN OFF. IT INDICATES THAT THE PASSENGER AIRBAG WILL NOT ACTIVATE IN THE EVENT OF AN ACCIDENT WITH AN OCCUPANT IN THE PASSENGER SEAT. FRONT PASSENGER WILL NOT HAVE AIRBAG PROTECTION IN THE EVENT OF A CRASH.
NHTSA complaint #11287864 — an unverified report by a vehicle owner.
MY RADIO AND SOUND SYSTEM STOPPED WORKING. SO MY SAFETY NOISES LIKE MY SEATBELT AND ANY PROBLEMS THAT MAY ARISE DO NOT GIVE ANY SOUND. THE VEHICLE WAS WORKING FINE IN THE MORNING AND THEN IN THE AFTERNOON IT STOPPED WORKING ALL OF A SUDDEN. AND IT WAS OFF AND STATIONARY.
NHTSA complaint #11276996 — an unverified report by a vehicle owner.
DRIVING ON INTERSTATE AND LOST POWER. I PULLED TO SHOULDER AND BLACK SMOKE CAME THRU AIR VENTS. I OPENED THE HOOD AND THERE WAS FIRE. MY CAR COMPLETELY BURNED UP. I NEVER HAD ANY MECHANICAL PROBLEMS. THE TOW TRUCK DRIVER SAID HE BELIEVED THE FIRE STARTED UNDER MY CAR.
NHTSA complaint #11163802 — an unverified report by a vehicle owner.
UPON STARTING MY CAR, AFTER BEING IN A STORE, THE PASSENGER AIRBAG LIGHT CAME ON WHILE A PASSENGER WAS IN THE SEAT. THE INDICATOR STAYED ON AFTER TURNING THE CAR OFF AND BACK ON. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS FOR A FAULTY PASSENGER AIRBAG COVERING MY YEAR, MAKE AND MODEL, AND FOUND NHTSA CAMPAIGN NUMBER: 15V205000. I CONTACTED MY LOCAL MINI DEALER AND WAS TOLD THAT THERE WAS NO INFORMATION PERTAINING TO MY CAR AND THAT I NEEDED TO CONTACT MINI USA DIRECTLY. I DID SO AND WAS TOLD THAT THEY ALSO COULD NOT FIND ANY INFORMATION PERTAINING TO MY CAR AND THAT THEY NEEDED TO OPEN AN INVESTIGATION IN ORDER TO DETERMINE THE STATUS OF MY VEHICLE. I WAS TOLD THAT BECAUSE MY CAR WAS PURCHASED THROUGH AN OVERSEAS MILITARY PROGRAM THE SYSTEMS WERE NOT THE SAME AND THAT A SUPERVISOR WOULD HAVE TO TRY AND FIND THE INFORMATION AND MANUALLY ADD IT TO THE MINI USA SYSTEM. I WAS ALSO ASKED, REPEATEDLY, IF MY CAR WAS A CANADIAN SPEC VEHICLE. IT WAS NOT ORDERED AS SUCH. AFTER SEVERAL WEEKS OF WAITING, I CALLED MINI USA TO INQUIRE ABOUT THE STATUS OF THE INVESTIGATION. I WAS TOLD THAT I HAD ALREADY BEEN NOTIFIED THAT MY CAR WAS NOT INCLUDED ON THE RECALL FOR THE AIRBAG SENSOR ISSUE. WHEN I INQUIRED AS TO WHY MY VEHICLE WAS NOT COVERED FOR THE EXACT PROBLEM FOR WHICH THE RECALL WAS ISSUED, I WAS TOLD THAT MY CASE WAS NOW CLOSED AND IF I HAD ANY OTHER QUESTIONS I NEEDED TO CONTACT MINI CUSTOMER SERVICE.
NHTSA complaint #11124323 — an unverified report by a vehicle owner.
TO THE RIGHT OF MY GAS PEDAL IN MY CAR GETS SUPER HOT! IT REACHES OVER 207 FAHRENHEIT DEGREES. IT GETS WORSE WHEN I USE MY AC. WHEN I WEAR MY FLIP FLOPS IT BURNS MY TOES.
NHTSA complaint #11123608 — an unverified report by a vehicle owner.
HORN IS NOT WORKING. MY HUSBAND HAS THE SAME MAKE AND MODEL AND HIS IS NOT WORKING AS WELL. I WAS ON MY WAY TO WORK AND TRIED TO HONK, ON A FEW OCCASIONS, AT OTHER DRIVERS THAT WERE ABOUT TO HIT ME BUT THE HORN DIDN'T WORK.
NHTSA complaint #11113558 — an unverified report by a vehicle owner.
TAKATA RECALL, I HAVE A 2007 MINI COOPER THAT ONLY HAS 84000 MILES AND HAVE HAD TO HAVE THE TIME CHAIN REPLACE 4 TIMES. THE REPAIR GARAGE IS TELLING ME THAT MINI KEEPS UPDATING THE KITS FOR EVERY REPAIR. THE TIME CHAIN WAS REPLACED IN 2009, 2012,2016,2018. ONCE THING THEY DID TELL ME THAT I DON'T KEEP ENOUGH OIL IN THE CAR, BUT IF THE OIL LIGHT DOESN'T COME ON HOW AM I TO KNOW THIS. I DON'T HAVE $2000.00 TO $2500.00 EVERY COUPLE OF YEARS TO KEEP GETTING THE CAR REPAIRED. SO I'M THINKING ABOUT GETTING READ OF THE CAR. HAS ANYONE ELSE HAD THIS PROBLEM.
NHTSA complaint #11104067 — an unverified report by a vehicle owner.
PASSENGER DOOR SEAL FAILED RESULTING IN FLOODING OF THE ENTIRE PASSENGER SIDE. MOISTURE CAUSED THE STARTING SENSOR TO FAIL AND THE VEHICLE NOT TO START. THERE WAS ALSO RAPID GROWTH OF MOLD IN THE VEHICLE FROM THIS MOISTURE. THE ONLY RESOLUTION WAS TO REMOVE THE ENTIRE INTERIOR, SHAMPOO THE CARPET, AND DRY EVERYTHING OUT. ON-LINE RESEARCH (AFTER THE FACT) REVEALED THAT APPARENTLY THIS IS A KNOWN ISSUE BUT THERE DOESN'T SEEM TO BE A RECALL ISSUED.
NHTSA complaint #11013436 — an unverified report by a vehicle owner.
THE MANUAL TAILGATE RELEASE CABLE WAS NOT FITTED IN THIS AND OTHER EARLY PRODUCTION MINI COOPER S CARS, THOUGH THE OWNER'S MANUAL INDICATES THAT THIS SAFETY FEATURE IS PART OF THE DESIGN. THE MANUAL TAILGATE RELEASE CABLE ALLOWS ACCESS TO THE BATTERY COMPARTMENT, WHICH IS IN THE TRUNK OF THE VEHICLE, WHEN THERE IS AN ELECTRICAL MALFUNCTION SUCH AS A BATTERY FAILURE. WITHOUT THE MANUAL RELEASE CABLE, THE BATTERY IS INACCESSIBLE IN THE EVENT OF A FAILED BATTERY OR OTHER ELECTRICAL MALFUNCTION. THE BATTERY IN MY CAR FAILED AND LEFT ME STRANDED ON THE SIDE OF THE HIGHWAY WITH NO CONVENIENT ACCESS TO REMOVE THE BATTERY. FURTHER, THE ABSENCE OF THIS MANUAL RELEASE CABLE MEANS THAT THE TAILGATE COULD NOT BE USED AS AN EGRESS FOR VEHICLE OCCUPANTS IN THE EVENT OF AN EMERGENCY.
NHTSA complaint #11010679 — an unverified report by a vehicle owner.
I HAVE MINI COOPER R56 S MODELS AND I HAVE SPENT ALMOST 5K IN JUST REPAIR THE TIMING CHAIN IS BROKE EVERY 2 OR 3 WEEKS THIS CAR IS PIECE OF CRACK EVERY 2 OR 3 WEEKS HAS SOMETHING NEW !! NEVER WOULD BUY AGAIN THIS PIECE OF CRACK AND WOULDN'T RECOMMEND TO ANYONE GET THIS PIECE OF CRACK!!
NHTSA complaint #11006001 — an unverified report by a vehicle owner.