682 of the
2,181 complaints filed about the Mini Cooper S
are about the steering —
31% of everything owners reported.
The worst model year for it is 2004.
Loss of power steering on startup or at stop light. A message pops up indicating that the Dynamic Stability Control is re-initializing and that steering may become difficult: Drive carefully. The warning message usually appears shortly after the failure. In fact, the steering gets so stiff, that my wife can barely turn corners. The problem comes and goes unexpectedly. This is my wife's car, and it has happened to her on several other occasions. Sometimes we can reset by restarting the car, but that isn't reliable. We put the car out of ECO mode into Sport mode, so that the engine does not stop at stop lights, but the engine sometimes stops anyway. When it happened at a stop light today, we tried several restarts, but the steering remained out. Steering is worse at low speeds. Today, we stopped at a light. My wife was driving. The engine stopped and restarted, and the error message appeared. She had difficulty steering into a parking lot where I swapped places with her. I drove her home. It was difficult for me to steer around corners after today's lock up, but I drove the car to a local BMW-Mini mechanic with whom I had discussed the problem, but it never appeared at his shop. Today, we tried starting at the shop and the difficult steering persisted without an error message. He ran a quick scan indicating that some modules in the steering column were not operating properly. He said the modules were not available for replacement, and that the entire steering column might need to be replaced. Unfortunately, he was booked up until Friday. I drove home and let the car sit in the garage for a couple of hours. I started it while writing this to try to more accurately reproduce the warning messages. However, no messages appeared and the car steered easily. Clearly, sudden loss of power steering poses a danger for my family and others on the road. I've looked on the internet and discovered that others have experienced similar problems with steering in Mini Coopers.
NHTSA complaint #11663212 — an unverified report by a vehicle owner.
The contact owns a 2005 Mini Cooper S. The contact stated while driving 25 MPH, the steering wheel became difficult to maneuver. The contact stated that the vehicle had lost power steering assist. The vehicle was not diagnosed or repaired. The contact stated that a software update was performed on the back over prevention camera. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 175,830.
NHTSA complaint #11655045 — an unverified report by a vehicle owner.
The contact owns a 2020 Mini Cooper S. The contact stated that while operating the vehicle, the power steering feature malfunctioned, causing the steering wheel to become difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 25,500. The VIN was not available.
NHTSA complaint #11648130 — an unverified report by a vehicle owner.
The contact owns a 2002 Mini Cooper S. The contact stated that while driving approximately 45-55 MPH, the steering wheel seized. There was no warning light illuminated. The vehicle was coasted to the side of the road. The contact restarted the vehicle and continued driving normally. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING). The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 43,000.
NHTSA complaint #11637336 — an unverified report by a vehicle owner.
The contact owns a 2005 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 15V660000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that he was advised by the dealer that he had to pay out of pocket for a diagnostic test. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11458164 — an unverified report by a vehicle owner.
I WAS STARTING MY VEHICLE AND IT MADE A BAD KNOCKING NOISE THEN IT WAS LIKE CRUNCHING NOISE SO I STOPPED TURN IT OFF AND WAITED FOR A WHILE WENT BACK TO THE CAR STILL MAKING A STRANGE NOISE BUT ONCE I PUT IT IN THE DRIVE IT STOPPED MAKING NOISE DROVE DOWN THE ROAD A BIT AND TALKING ABOUT APPARENTLY SLIPS OFF OF THE CAR SO IT JUST PULLS OVER INSIDE ALL THE ALL THE WEARING LIGHTS CAME ON SO PULLED OVER APPARENTLY THIS HAPPENS QUITE OFTEN BUT THE HARMONIC BALANCER SEPARATED AND WITH SPINNING AGAINST ITSELF AND KNOCKED THE PIECES OFF OF IT AND THROUGH THE SERPENTINE BELT SO THAT NEEDS TO REPLACE NOW THAT SHOULD NOT HAPPEN IT'S ONE PIECE IS THIS ONE PIECE THIS NEEDS TO BE RECALLED FOR THESE WHATEVER CARS HAD THESE HARMONIC BALANCERS IS DANGEROUS AND IT COULD BLOW YOUR CAR UP THANK YOU
NHTSA complaint #11362320 — an unverified report by a vehicle owner.
BATTERY LIGHT FLASHING, POWER STEERING CUTTING OUT INTERMITTENTLY WHILE DRIVING. ALTERNATOR AND SERPINTINE BELT REPLACED BUT PROBLEM CONTINUES. ELECTRIC POWER STEERING SEEMS TO BE DRAINING ELECTRICAL SYSTEM.
NHTSA complaint #11362085 — an unverified report by a vehicle owner.
WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPEED AND HIGH SPEED STOPPED WORKING SAME TIME AS POWER STEERING QUIT. THE ASC LIGHT CAME ON AND IT WILL NOT TURN OFF. NO BLOWN FUSES IN ENGINE COMPARTMENT OR BY DRIVERS KICK PANEL. I WAS DRIVING THE CAR ON A STATE ROAD WHEN THIS OCCURRED.
NHTSA complaint #11340300 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE STEERING COLUMN. THE CONTACT ALSO STATED THAT THERE WAS A POWER STEERING FLUID LEAK PRESENT. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MINI OF STEVENS CREEK LOCATED AT (4201 STEVENS CREEK BLVD, SANTA CLARA, CA 95051), AND DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
NHTSA complaint #11319854 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE OVERHEATED AND SMOKE BEGAN COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP WAS REPLACED. AFTER THE REPAIR, THE POWER STEERING CEASED WITHOUT WARNING UPON STARTING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AS POSSIBLE CAUSE OF THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. MINI OF DES MOINES LOCATED AT (9900 HICKMAN RD, DES MOINES, IA 50325) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #11317775 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE SEAT BELT AND CHECK-ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE BROWN MOTOR WORKS (803-551-0991, LOCATED AT 4041 BROAD RIVER RD, COLUMBIA, SC 29210) AND IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE SERVICES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160.000.
NHTSA complaint #11299254 — an unverified report by a vehicle owner.
WE KNOW OF TWICE THAT OUR CAR'S POWER STEERING PUMP FAILED WHILE IN MOTION. AFTER BMW WAS FINALLY FORCED INTO A RECALL FOR THE POWER STEERING PUMP FAILURE AND WE RECEIVED A NOTIFICATION, WE TOOK OUR CAR TO CENTURY BMW IN GREENVILLE, SC. THE SERVICE DEPARTMENT CHECKED OUR WORK REGARDING REPLACEMENT PUMP, FAN, ETC. AND DEEMED IT 100% SATISFACTORY. WE SUBMITTED THE PAPERWORK AND INVOICE FOR THE REPAIR AND WAITED (REQUESTED . AFTER 16 WEEKS AND NO REIMBURSEMENT OR NOTIFICATION, WE CALLED AND WAS INFORMED BY THE SERVICE DEPARTMENT MANAGER THAT BMW WOULDN'T PAY US ANYTHING BECAUSE WE DIDN'T USE OEM PARTS. WHY WOULD WE KEEP REPLACING THE PUMP (THIS WAS THE 3RD PUMP THAT WE KNOW OF) WITH A DEFECTIVE ONE (BY ZF) THAT KEPT QUITTING? WE REPLACED IT WITH DORMAN (WELL-KNOWN MANUFACTURER OF QUALITY PARTS) WHICH HAD A LIFE-TIME WARRANTY (LIFE-TIME!) AND WAS MUCH CHEAPER. THE SD MANAGER EVEN SAID THAT SINCE HE'D SEEN SO MANY REPAIRS USING THAT BRAND OF POWER STEERING PUMP HE HAD RESEARCHED THEM AND FOUND NOTHING WRONG WITH THEM. BUT BMW DECIDED THEY WOULDN'T PAY FOR THIS. THERE WAS NOTHING IN THE RECALL LETTER THAT SAID OEM HAD TO BE USED OR THEY WOULDN'T REIMBURSE FOR REPAIRS. I BELIEVE BMW SAW SO MANY DORMAN PUMPS USED THEY KNEW THEY COULD SAVE A LOT OF MONEY BY REFUSING TO PAY. WE FILED A COMPLAINT WITH THE SC DEPT. OF CONSUMER AFFAIRS BUT BMW WOULDN'T ANSWER THEM SO THEY JUST DROPPED IT, LETTING BMW GET BY WITH THIS. WE WERE ONLY REQUESTING $721.04 WHICH IS LESS THAN HALF OF WHAT A REPAIR SHOP WOULD HAVE CHARGED. CAN YOU DO ANYTHING ABOUT THIS? WE FILED THE COMPLAINT WITH SC CONSUMER AFFAIRS IN DECEMBER OF 2017, TOOK THE CAR TO BMW IN MAY OF 2017 SO THIS HAS BEEN GOING ON FOR A WHILE. HAVE OTHER OWNERS HAD THIS PROBLEM? HAS A LAWSUIT BEEN STARTED AGAINST BMW?
NHTSA complaint #11290482 — an unverified report by a vehicle owner.
WHEN YOU TURN WHEEL LEFT OR RIGHT IT MAKES A NOISE AND IT'S VERY HARD TO TURN. SO I THINK IT'S THE STEERING: ELECTRIC POWER ASSIST SYSTEM. RECALL ID # 240625.
NHTSA complaint #11282548 — an unverified report by a vehicle owner.
POWER STEERING IS MALFUNCTIONING. IT COME AND GOES FOR A COUPLE OF DAYS WHILE IN A WINDING ROAD. TOOK IT TO THE DEALER AND THEY REPLACE SOME LINES. A FEW MOTHS LATER IT STARTED HAVING ISSUES WITH AT THE BEGINNING OF THE DRIVING AFTER THE CAR HAS BEEN IDLE FOR MORE THAN 2 HOURS. NOW THE POWER STEERING IS TOTALLY NOT WORKING AT ALL.
NHTSA complaint #11269288 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED INTERMITTENT POWER STEERING FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, MINI OF MARIN (5880 PARADISE DR, CORTE MADERA, CA 94925, (415) 887-2194) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11243771 — an unverified report by a vehicle owner.
THE CAR WAS IN MOTION WHEN SUDDENLY THE STEERING WHEEL BECAME VERY HARD AND THE DRIVER LOST CONTROL, ALMOST CAUSING AN ACCIDENT. THERE HAS BEEN A RECALL FOR MINI COOPER S VEHICLES (15V-XXX SAFETY RECALL) INVOLVING THE ELECTRIC-HYDRAULIC POWER STEERING SYSTEM. THE RECALL INCLUDES 2002-2005 MODELS, AND EXTENDS THE WARRANTY UP TO 13 YEARS OR UP TO 150,000 MILES. OUR VEHICLE FALLS UNDER THOSE REQUIREMENTS, AND IS A 2005 MODEL AND HAS 69,751 MILES, YET WE WERE TOLD THAT THERE ARE NO EXISTING RECALLS FOR OUR VEHICLE, EVEN THOUGH WE SUSPECT THAT THE INCIDENT WE HAD INVOLVES THE HYDRAULIC STEERING SYSTEM.
NHTSA complaint #11230307 — an unverified report by a vehicle owner.
I HAVE BEEN DRIVING MINI S 2007 FOR MORE THAN A YEAR WITH NO SERIOUS ISSUES OTHER THAN ONE CHECK ENGINE LIGHT ISSUE, WHICH WAS RESOLVED SIMPLY BY A MECHANIC CHECK AT BMW SERVICE CENTER. ON SUNDAY EVENING MAY 26, 2019, AS I WAS PLANNING TO GO OUT, I OBSERVED THE STEERING ALERT SIGN ON. I TRIED RESTARTING AND SHUTTING OFF ENGINE MULTIPLE TIMES THINKING IT MAY BE AN ELECTRONIC ABERRATION WHICH MAY BE KICKED AWAY BY BRUTE FORCE OF RESTARTING THE IGNITION. AFTER 30-45 MINUTES OF THIS FRUITLESS EXERCISE, I TURNED MY ATTENTION ONLINE WHERE I FOUND NUMEROUS AUTO BLOGS OF STARTING THE CAR WITH JUMPERS BATTERY TO REPLACING POWER STEERING FLUID. SINCE MINI SERVICE WAS CLOSED, I HAD TO SEEK HELP FROM MY INSURANCE COMPANY. THEY SENT A PERSON AFTER TWO HOURS TO USE JUMPERS, BUT THAT DID NOT HELP EITHER. WE WERE ABLE TO CHECK THE POWER STEERING FLUID , AND THAT WAS ALSO FULL TO THE MARK. ON FURTHER RESEARCH ONLINE, I DISCOVERED TO MY UTTER DISAPPOINTMENT THAT MINI COOPERS HAVE BEEN PLAGUED WITH POWER STEERING ISSUES DUE TO INHERENT FLAW OF PLACEMENT AND DESIGN OF POWER STEERING PUMP. IT IS VERY WELL DOCUMENTED ACROSS REPUTED CAR JOURNALS/MAGAZINES THAT THE POWER STEERING PUMP FAILURE WILL DEFINITELY HAPPEN IN MINI COOPERS, AND THE ONLY VARIABLE IS THE TIME. I WAS THOROUGHLY CRESTFALLEN GIVEN I HAD PLACED SO MUCH TRUST IN THE BRAND AND THE QUALITY OF MINI COOPER. THE PURPOSE OF THIS COMPLAINT IS TWO PRONGED- ONE IS OBVIOUSLY TO HIGHLIGHT THE PROBLEM ONCE AGAIN AND MAKING SURE MINI ENGINEERS SOLVE THIS PROBLEM IN THEIR ENGINEERING DESIGN PROCESSES. SECOND- IS TO REQUEST TO HAVE THE POWER STEERING ISSUE FIXED IN MY CAR BY MINI. GIVEN THAT THE ISSUE HAS BASIS IN THE INHERENT FLAW OF THE DESIGN, I BELIEVE MINI COOPER WILL WAIVE OFF THE COST OF SERVICES AND PARTS TO GET THIS ISSUE FIXED. THIS IS NOT USUAL WEAR AND TEAR WHOSE COSTS SHOULD BE BORNE BY THE CUSTOMER.
NHTSA complaint #11210203 — an unverified report by a vehicle owner.