FaultScore

FaultScore report

2016 Nissan Altima problems

Owners have filed 790 complaints about the 2016 Nissan Altima with NHTSA between 2016 and 2026. The largest single group is the transmission & drivetrain. Across this model's run it ranks 13 of 33 worst.

C

FaultScore 56/100

Higher is worse. Measured against the other years of the Nissan Altima.

How this is worked out

The numbers

790

Complaints

44

Crashes reported

4

Fires reported

26

Injuries reported

1 complaint reports a death.

57,786 mi

Median mileage at failure

Half of reported failures happened before this

26%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 64 vs 50 Severity 49 vs 50 Early failure 45 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 64
Against the median year of the Nissan Altima. 50 means typical for this model; 100 means roughly double.
Severity — 49
9.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 45
26% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Nissan Altima

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Nissan Altima

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

3 crashes, 0 fires · median 64,700 mi

Engine & Cooling 86 10.9%

3 crashes, 0 fires · median 53,000 mi

4 crashes, 1 fires · median 45,000 mi

Airbags 70 8.9%

12 crashes, 1 fires · median 52,000 mi

4 crashes, 0 fires · median 61,000 mi

Lights 42 5.3%

Median failure at 85,000 miles

2 crashes, 1 fires · median 33,650 mi

1 crashes, 1 fires · median 44,000 mi

3 crashes, 0 fires · median 31,005 mi

1 crashes, 0 fires · median 65,000 mi

Steering 16 2.0%

1 crashes, 0 fires · median 45,500 mi

1 crashes, 0 fires · median 19,000 mi

Suspension 12 1.5%

1 crashes, 0 fires · median 65,000 mi

Brakes 11 1.4%

4 crashes, 0 fires · median 50,514 mi

Seats 10 1.3%

Median failure at 55,000 miles

Driver Assist & Collision Avoidance 8 1.0%

Median failure at 34,000 miles

Wheels 7 0.9%

1 crashes, 0 fires · median 21,000 mi

Stability & Traction Control 6 0.8%

1 crashes, 0 fires · median 78,000 mi

Seat Belts 5 0.6%

2 crashes, 0 fires · median 71,500 mi

Equipment & Accessories 1 0.1%

Median failure at 42,500 miles

Tires 1 0.1%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 24 58.5%
Latch 4 9.8%
Speedometer/Odometer 3 7.3%
Headlights 3 7.3%
Adaptive Cruise Control 2 4.9%
Latch 2 4.9%
Door 2 4.9%
Frontal Impact 1 2.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 21 5.1%
1,000 – 9,999 miles 22 5.3%
10,000 – 24,999 miles 27 6.6%
25,000 – 49,999 miles 100 24.3%
50,000 – 74,999 miles 121 29.4%
75,000 – 99,999 miles 75 18.2%
100,000 – 149,999 miles 39 9.5%
150,000+ miles 7 1.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2016 peak 27 Aug 2026

NHTSA investigations into the 2016 Nissan Altima

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

EA19002 Opened 29 Jul 2019 Closed 16 Jun 2025 SUSPENSION:REAR

Rear Suspension Control Arm Failure

On July 29, 2019, the Office of Defects Investigation (ODI) opened EA19002 to investigate instances of alleged rear lower control arm failures in 2013-2018 Nissan Altima and 2016-2018 Nissan Maxima vehicles. At the time the investigation was opened ODI had 91 consumer complaints alleging rear lower control arm failures in the subject vehicles.ODI was concerned about these complaints because many of them alleged an increased steering effort or loss of vehicle control.At the time these complaints were received, ODI was also aware of a proactive service campaign addressing 2013 Nissan Altima in s...

PE18013 Opened 1 Dec 2018 Closed 21 Aug 2019 SUSPENSION:REAR

Rear Suspension Control Arm Failure

PE18-013 was opened on December 1, 2018, with 4 complaints to ODI alleging incidents of the lower control arm fracturing at a connection point to the vehicle chassis due to corrosion. ODI has received an additional 87 complaints since the PE was opened. During PE18-013, Nissan indicated model years 2013-2018 shared a common rear lower control arm design. Nissan provided complaint and warranty data regarding 48 incidents of the subject failure. The majority of the complaints are from vehicles registered in salt belt states. There have been no crashes, injuries, or fatalities confirmed as of thi...

Recalls on the 2016 Nissan Altima

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V315000

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.

Risk: Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

18V915000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles, previously remedied under recall number 17V-040. The door latch-lock cable may not have been routed properly in the rear door when the remedy was applied. As a result, the cable may interfere with the window regulator causing the rear passenger door to unlatch and inadvertently open without warning when the window is lowered.

Risk: If the rear passenger door opens while the vehicle is moving, the rear passengers have an increased risk of injury.

17V040000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles. The rear door latch/lock cable on the vehicles may have been improperly routed. As a result, lowering a rear window may inadvertently cause that door to unlatch and open.

Risk: If the rear passenger doors inadvertently open while the vehicle is in motion, it may increase the risk of injury to the rear passengers.

16V244000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020242 49,225 units in Canada

Structure

Issue: Over time, corrosion could cause the secondary hood latch to stick in the open position after it is used. If this happens, and the primary hood latch is released, the hood may open suddenly while driving. Safety Risk: A hood that opens suddenly while driving could block the driver's view and increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and provide an update to the owner's manual instruction for how to properly maintain the hood latch. Nissan will instruct you to take your vehicle to a dealer to replace the hood release lever spring. The dealer will also install a hood latch maintenance warning label.

Recall 2018732 7,493 units in Canada

Structure

On certain vehicles, the latch-lock cable may have been incorrectly routed in the path of the rear door window regulator. This could cause the rear passenger door to unlatch and open when the window is lowered, increasing the risk of injury to the rear passengers while the vehicle is in motion. Correction: Dealers will inspect, and will add a wire harness clip to the door panel to reroute the cables through, and/or replace the rear door latch-lock cable assembly as necessary. Note: This recall supersedes recall 2017-030. Vehicles repaired as part of the previous recall will require re-inspection and repair.

Recall 2017030 7,491 units in Canada

Structure

On certain vehicles, the latch-lock cable may have been incorrectly routed in the path of the rear door window regulator. This could cause the rear passenger door to unlatch and open when the window is lowered, increasing the risk of injury to the rear passengers while the vehicle is in motion. Correction: Dealers will inspect, reroute or replace the rear door latch-lock cable assembly as necessary. Note: This recall is superseded by recall 2018732. Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2018732">recall 2018732</a> for more information.

Recall 2016179 257,130 units in Canada

Seats And Restraints

On certain vehicles, a defect in the occupant classification system could allow an adult sitting in the front passenger seat to be classified as a child or an “empty seat”. This would suppress the airbag, which could increase the risk of injury in a crash. Correction: For affected Altima, Maxima, Murano, Rogue and Sentra vehicles, dealers will reprogram the airbag control unit and the occupant classification system control unit. For affected Leaf, NV200, Pathfinder, Q50 and JX35/QX60 vehicles, dealers will replace the occupant classification system electronic control unit.

Recall 2015471 3,126 units in Canada

Fuel System

On certain vehicles, the sealing ring between the fuel sending unit and the fuel tank may move out of position in a crash. This could increase the potential risk of a fuel leak in the event of a crash increasing the risk of fire causing injury and/or damage to property. Correction: Dealers will install a retainer ring between the fuel sending unit and fuel tank. Note: This recall supersedes recall 2015-341.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Beaverton, OR Crash 1 injured

AIR BAGS

Upon impact driver's side and passenger side airbags did not deploy.

NHTSA complaint #11751890 — an unverified report by a vehicle owner.

Warner Robins, GA Crash

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact owned a 2016 Nissan Altima. The contact stated that while her son was driving at an unknown speed, when another vehicle suddenly appeared to drive head on, causing the contact's son to swerve, causing a collision. No warning lights were illuminated. The driver-side and passenger-side airbags did not deploy. A police report was filed. There were no injuries sustained. The vehicle was towed to the son's residence. The contact stated that while the insurance company was filing the insurance claim, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle's mileage was 120,000 and at the time of the accident, it was discovered that the mileage was 300,000. The insurance company deemed the vehicle a total loss. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA complaint #11655430 — an unverified report by a vehicle owner.

Las Vegas, NV Crash

POWER TRAIN

I purchased this vehicle from Drivetime in Las Vegas off Decatur Blvd in December of 2021. I was not advised these particular make and models could have CVT Transmission failure. It has the SR Sports Model transmission, so I always thought when I had it in sport mode that the RMP's stayed high and the car would jerk if I let off the gas not knowing the transmission was actually faulty. In March of 2024 the vehicle stalled multiple time while at the gas station after filling up my gas tank. There was a Meineke in the same parking lot, I got the car going and quickly parked. They ran the codes since the check engine light had came on and told me P0776 was a faulty transmission. That these cars have known problem with transmission failure. They cleared the code and said if it comes back on it's going to go out quickly. I was told to baby the car, I barely drive anywhere but for work purposes and to the grocery store until last week the car had some major issues and check engine light came on. Ran codes and it was P0776 again. This last year I have experienced loss of power while driving and making a left turn. I did get hit once but the person left the scene, and I did not know what to do. So, I kept driving as the vehicle was not to the point of not being driven and I don't exactly have a large bank account to fix things like this as they come up. I have been ill paying for medical out of pocket and my deductible is $1500. Plus my father passed and I had to help pay for funeral and other expenses. I was told to reach out to NHTSA about this issue to see what could be done to help me out.

NHTSA complaint #11643650 — an unverified report by a vehicle owner.

Thurman, OH Crash

WHEELS

Going down the highway coming home my hood popped up and blocked my visibility I swerved off the road causing my back tire to blow out. Now my hood will not open back up, since I closed it on the highway. I got my car to my house with the spare but am not sure what to do now. I looked and apparently my car has a recall for a faulty hood and was never taken in for inspection. I believe this was the cause of my hood failure.

NHTSA complaint #11587060 — an unverified report by a vehicle owner.

Thurman, OH Crash

VISIBILITY/WIPER

Going down the highway coming home my hood popped up and blocked my visibility I swerved off the road causing my back tire to blow out. Now my hood will not open back up, since I closed it on the highway. I got my car to my house with the spare but am not sure what to do now. I looked and apparently my car has a recall for a faulty hood and was never taken in for inspection. I believe this was the cause of my hood failure.

NHTSA complaint #11587060 — an unverified report by a vehicle owner.

Nampa, ID Crash Fire

FUEL/PROPULSION SYSTEM

I was involved in a collision where my 2016 nissan altima sustained rear end damage, began smoking and burst into flames.

NHTSA complaint #11568894 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Oak Brook, IL

POWER TRAIN

To recap: •Nissan manufactured defective transmissions. •Nissan granted me a warranty extension with a fleeting expiration date (2023) to shift the cost away from them. •In 2020, Nissan performed work on my car. The work they performed masked the problem, didn’t fix it. And it deferred the problem, “kicking the can down the road.” •In 2026, Nissan denied my claim for goodwill approval. •I paid for a piecemeal fix on the car, leaving all the other transmission components still at risk. •My car, with 44,000 miles, is not safe.

NHTSA complaint #11757234 — an unverified report by a vehicle owner.

at 165,000 miles Tucson, AZ

EXTERIOR LIGHTING

The contact owns a 2016 Nissan Altima. The contact stated that the driver's side headlight had become inoperable. The vehicle was taken to a dealer, where it was diagnosed with an internal headlight failure, and it was determined that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 165,000.

NHTSA complaint #11755925 — an unverified report by a vehicle owner.

Hidden Valley Lake, CA

POWER TRAIN

My 2016 Nissan Altima has approximately 68,900 miles. When I am stopped and press the gas pedal, the vehicle sometimes hesitates before it begins moving. It does not accelerate normally, which is dangerous when I am pulling into traffic, crossing an intersection, or making a turn. At other times while driving, the vehicle will not accelerate properly and appears to become stuck in a low gear. The engine RPM may rise to approximately 4,000, but the vehicle does not shift or increase speed normally. Turning the vehicle off and restarting it may temporarily make the problem go away, but it can happen again without warning. There is currently NO CHECK ENGINE light or other warning light that has ever come on. So I had the auto parts store attach an OBD-II scanner and the ONLY error code was P0776. This prompted me to research further and that is when I learned of the CVT issues with Nissan. Because the loss of acceleration and failure to shift are intermittent, I cannot predict when the vehicle will hesitate or fail to respond. I am concerned that I could be struck by another vehicle if this happens while entering traffic, crossing an intersection, or attempting to maintain speed.

NHTSA complaint #11754572 — an unverified report by a vehicle owner.

Hidden Valley Lake, CA

VEHICLE SPEED CONTROL

My 2016 Nissan Altima has approximately 68,900 miles. When I am stopped and press the gas pedal, the vehicle sometimes hesitates before it begins moving. It does not accelerate normally, which is dangerous when I am pulling into traffic, crossing an intersection, or making a turn. At other times while driving, the vehicle will not accelerate properly and appears to become stuck in a low gear. The engine RPM may rise to approximately 4,000, but the vehicle does not shift or increase speed normally. Turning the vehicle off and restarting it may temporarily make the problem go away, but it can happen again without warning. There is currently NO CHECK ENGINE light or other warning light that has ever come on. So I had the auto parts store attach an OBD-II scanner and the ONLY error code was P0776. This prompted me to research further and that is when I learned of the CVT issues with Nissan. Because the loss of acceleration and failure to shift are intermittent, I cannot predict when the vehicle will hesitate or fail to respond. I am concerned that I could be struck by another vehicle if this happens while entering traffic, crossing an intersection, or attempting to maintain speed.

NHTSA complaint #11754572 — an unverified report by a vehicle owner.

Laurel, MS

AIR BAGS

There is an active recall for the generic 2016 Nissan Altima OCS sensor, but it does not apply to my specific VIN apparently. This sensor is a problem with other vehicles of the same year, make, and model, but I am apparently on the hook for almost $1000 repair cost because the recall did not extend to my VIN. Again, same year, make, model, and issue as other 2016 Nissan Altimas, but the recall did not extend for some reason.

NHTSA complaint #11753769 — an unverified report by a vehicle owner.

Marysville, OH

STRUCTURE:BODY

Hood popped up while driving and smashed windshield and did additional body damage. Secondary hood latch safety mechanism was non operable according to mechanic who looked at it after incident. Hood latch was replaced as part of recall in 2022. Spoke to Nissan but they are dismissing because there is no open recall and because it was already fixed. Many online comments about others dealing with this same issue of failure after repair and Nissan not taking responsibility.

NHTSA complaint #11752504 — an unverified report by a vehicle owner.

Beaverton, OR Crash 1 injured

AIR BAGS

Upon impact driver's side and passenger side airbags did not deploy.

NHTSA complaint #11751890 — an unverified report by a vehicle owner.

Gardena, CA

EXTERIOR LIGHTING

The headlights on this vehicle are very dim because of a defect by the manufacturer. The inside of the headlight has delamination and causes the lights to be very dim which is a hazardous situation when driving at night. A recalled was issued, but has since expired. Dealer wants to charge over 1800 to replace both headlights.

NHTSA complaint #11751952 — an unverified report by a vehicle owner.

Albany, NY

SUSPENSION

3 days before the incident the check engine light came on but went off the next day. I was driving home from an overnight shift on Sunday, July 5th when I heard a loud boom the car instantly began to sound like something was dragging on the ground, the car was shifting right no matter which way I turned the steering wheel. I pulled over checked underneath the vehicle noticed this piece dragging I immediately called a tow. A mechanic took a look and stated the control arm has snapped and deemed the car unsafe to operate. I am financing this vehicle and it has only been a year even with routine maintenance and the upkeep of the vehicle since about a month or 2 after purchasing the vehicle I’ve been having major issues

NHTSA complaint #11750485 — an unverified report by a vehicle owner.

Kosciusko, MS

POWER TRAIN

My daughter was driving down the road and came to a 2-wayy stop. Went to pull out and the car stalled and started shuddering. On down the road leaving a red light it did the same thing and not wanting to really go.

NHTSA complaint #11744511 — an unverified report by a vehicle owner.

Winter Garden, FL

EXTERIOR LIGHTING

Headlights on vehicle are very dim and often do not appear to be on causing bright lights to be used in replacement. Lights are not burnt out.

NHTSA complaint #11736926 — an unverified report by a vehicle owner.

at 211,000 miles Old Lyme, CT

SUSPENSION

The contact owns a 2016 Nissan Altima. The contact stated that while driving at undisclosed speeds, the vehicle was difficult to control at higher speeds. Upon inspection, the contact discovered that the rear passenger’s side wheel was misaligned, and the rear control arm was fractured and had detached. The vehicle was towed to the dealer, and it was determined that the rear control arm needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 211,000.

NHTSA complaint #11734766 — an unverified report by a vehicle owner.

Campbellsville, KY

EXTERIOR LIGHTING

My headlights are not putting out very well at all. I have to drive on high beams at night to be able to see which I’m sure is disrupting others driving but when I have my lights on low beams it’s almost like my lights are off or like fog lights. It’s super dangerous. This is been going on for months and I have to avoid driving at night all the time because it’s so bad.

NHTSA complaint #11724436 — an unverified report by a vehicle owner.

Belmont, NH

UNKNOWN OR OTHER

Drivers side window & door latch does not work. door latch has to be push in after it opens the door & window will not go now.

NHTSA complaint #11721268 — an unverified report by a vehicle owner.

Kewaskum, WI

POWER TRAIN

Delayed gear change from 1st to 2nd/delayed acceleration 1-5 seconds mid-traffic because the car overheats soon after driving which causes the car to not properly accelerate causing more RPMs than necessary during longer drives with frequent stops (within urban/suburban areas).

NHTSA complaint #11720589 — an unverified report by a vehicle owner.

Kewaskum, WI

ENGINE

Delayed gear change from 1st to 2nd/delayed acceleration 1-5 seconds mid-traffic because the car overheats soon after driving which causes the car to not properly accelerate causing more RPMs than necessary during longer drives with frequent stops (within urban/suburban areas).

NHTSA complaint #11720589 — an unverified report by a vehicle owner.

Kewaskum, WI

FUEL/PROPULSION SYSTEM

Delayed gear change from 1st to 2nd/delayed acceleration 1-5 seconds mid-traffic because the car overheats soon after driving which causes the car to not properly accelerate causing more RPMs than necessary during longer drives with frequent stops (within urban/suburban areas).

NHTSA complaint #11720589 — an unverified report by a vehicle owner.

Peoria, IL

EXTERIOR LIGHTING

This vehicle has unusually dim lights that have gotten worse over time, the local dealership told me I missed the recall on the headlight assembly

NHTSA complaint #11715910 — an unverified report by a vehicle owner.

Dublin, OH

UNKNOWN OR OTHER

Subject Safety Defect Complaint Recall Repair Refusal and Manufacturer Delay Nissan Altima 2016 My 2016 Nissan Altima is subject to a safety recall related to the hood latch cover The hood latch cover on my vehicle is defective and stuck which caused the hood to become completely locked shut This defect creates a serious safety hazard because the hood could unexpectedly open while driving putting me my family and other road users at risk I contacted and visited two authorized Nissan dealers multiple times to have the recall repair performed Both dealers refused to repair the vehicle unless I personally opened the hood first I explained that the hood cannot be opened due to the recall related defect and that attempting to force it open is unsafe The dealers still refused to perform the recall repair I then contacted a third party service AAA but they refused to work on the vehicle stating that opening or driving the vehicle with a compromised hood is extremely dangerous and that this issue must be handled by the manufacturer and its authorized dealers I contacted Nissan North America directly to seek assistance Instead of resolving the issue Nissan has repeatedly delayed action stating that my case is still pending dealer approval I have been told many times that there would be updates but no solution has been provided I was informed multiple times that the case is delayed and that there is currently no resolution available As of today my vehicle has been undrivable for more than one and a half months due to this unresolved safety defect I am afraid to drive the vehicle because it poses a real danger to my safety and the safety of my family This situation has caused significant stress and hardship I am filing this complaint with NHTSA because an authorized dealer is refusing to perform a required safety recall repair

NHTSA complaint #11715159 — an unverified report by a vehicle owner.

Dublin, OH

STRUCTURE:BODY

Subject Safety Defect Complaint Recall Repair Refusal and Manufacturer Delay Nissan Altima 2016 My 2016 Nissan Altima is subject to a safety recall related to the hood latch cover The hood latch cover on my vehicle is defective and stuck which caused the hood to become completely locked shut This defect creates a serious safety hazard because the hood could unexpectedly open while driving putting me my family and other road users at risk I contacted and visited two authorized Nissan dealers multiple times to have the recall repair performed Both dealers refused to repair the vehicle unless I personally opened the hood first I explained that the hood cannot be opened due to the recall related defect and that attempting to force it open is unsafe The dealers still refused to perform the recall repair I then contacted a third party service AAA but they refused to work on the vehicle stating that opening or driving the vehicle with a compromised hood is extremely dangerous and that this issue must be handled by the manufacturer and its authorized dealers I contacted Nissan North America directly to seek assistance Instead of resolving the issue Nissan has repeatedly delayed action stating that my case is still pending dealer approval I have been told many times that there would be updates but no solution has been provided I was informed multiple times that the case is delayed and that there is currently no resolution available As of today my vehicle has been undrivable for more than one and a half months due to this unresolved safety defect I am afraid to drive the vehicle because it poses a real danger to my safety and the safety of my family This situation has caused significant stress and hardship I am filing this complaint with NHTSA because an authorized dealer is refusing to perform a required safety recall repair

NHTSA complaint #11715159 — an unverified report by a vehicle owner.

Paragold, AR

VEHICLE SPEED CONTROL

Icc stopped working

NHTSA complaint #11707918 — an unverified report by a vehicle owner.

Colorado Springs, CO

EXTERIOR LIGHTING

Headlight lowbeams are dim. Replaced with new bulbs, no improvement. Headlight lens are crystal clear from being clear vinyl wrapped when purchased new.

NHTSA complaint #11707933 — an unverified report by a vehicle owner.

Paragold, AR

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Icc stopped working

NHTSA complaint #11707918 — an unverified report by a vehicle owner.

at 102,464 miles Venice, FL

AIR BAGS

The contact owns a 2016 Nissan Altima. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with curtain air bags failure. The dealer provided an estimate for the repair, and the contact was informed that the cost of the repair would not be covered because the vehicle was out of warranty. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 102,464.

NHTSA complaint #11706770 — an unverified report by a vehicle owner.

at 84,000 miles Charlotte, NC

POWER TRAIN

The contact owns a 2016 Nissan Altima. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond while the engine was running. The contact stated that the vehicle responded and returned to normal functionality after depressing the accelerator pedal several times. The contact stated that the failure was more evident while driving in cold weather. No warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 84,000.

NHTSA complaint #11701186 — an unverified report by a vehicle owner.