EQUIPMENT
THE HEADLIGHTS AND EXTERIOR LIGHTS ARE EXTREEMELY DIM ON THIS VEHICLE. SAFETY HAZARD, ESPECIALLY AT NIGHT
NHTSA complaint #11385373 — an unverified report by a vehicle owner.
116 of the 20,238 complaints filed about the Nissan Altima are about the equipment — 1% of everything owners reported. The worst model year for it is 2002.
116
Complaints
1%
Share of all complaints
4
Crashes
1
Fires
EQUIPMENT
THE HEADLIGHTS AND EXTERIOR LIGHTS ARE EXTREEMELY DIM ON THIS VEHICLE. SAFETY HAZARD, ESPECIALLY AT NIGHT
NHTSA complaint #11385373 — an unverified report by a vehicle owner.
EQUIPMENT
THE REAR PASSENGER DOOR CAN'T BE OPENED FROM THE INSIDE. CABLING CAME LOOSE FROM THE HANDLE APPARENTLY. DOOR IS ABLE TO BE OPEN FROM THE OUTSIDE. IT WAS LIKE THE CHILD SAFETY LOCK WAS ON. ALSO THE FRONT FLOOR MAT EYE HOOK RING TORE AWAY FROM THE FLOOR MAT ALLOWING IT TO MOVE UP UNDER THE GAS AND BREAK PEDAL.
NHTSA complaint #11325521 — an unverified report by a vehicle owner.
EQUIPMENT
I WAS DRIVING HOME FROM WORK ABOUT 07:30AM CT. I WAS ON THE INTERSTATE AND HEAR A VERY LOUD BANG AND HEAR GLASS. I THOUGHT SOMEONE HIT ME BUT DIDN'T FEEL ANYTHING. LOOKED IN MY MIRRORS, CARS GOING BY ME AND REALIZED I WAS NOT HIT. THEN I THOUGHT SOMEONE SHOT MY CAR. I CONTINUED TO HEAR GLASS BUT DIDN'T UNDERSTAND WHERE IT WAS COMING FROM. VERY SHAKEN UP NOT UNDERSTANDING WHAT WAS HAPPENING. I PULLED OFF ON THE NEXT EXIT AND FOUND MY SUNROOF HAD EXPLODED. THE GLASS FLYING OUT (HWY SPEED) CAUSED DAMAGE TO THE PAINT ON THE ROOF AND TRUNK OF MY CAR. I CALLED NISSAN DEALER WHO SUGGESTED I CALL CORPORATE. CORPORATE SAID TO BRING CAR TO DEALER. DEALER CHECKED VENTS SAID THEY WERE CLEAR. SERVICE MANAGER AS WELL AS A COUPLE SERVICE PEOPLE CAME OUT TO TALK TO ME AND TOLD ME THIS IS DEFINATELY A NISSAN DEFECT AND THE SUNROOF AND PAINT WOULD BE COVERED. AFTER A FEW DAYS WITH NO WORD I WENT TO THE DEALER (THEY DID GIVE ME A COURTESY VEHICLE). WHEN I WENT TO CHECK ON MY CAR THE SERVICE MANAGER SAID THE SUNROOF WAS IN. I AGAIN TOLD HIM I NEED TO KNOW IF ALL INCLUDING PAINT IS COVERED. I HAD OPENED A CLAIM WITH MY INSURANCE BEFORE I CALLED NISSAN AND I DID NOT CLOSE THAT CLAIM UNTIL I KNOW WHAT WAS GOING ON. NISSAN WENT AHEAD AND PUT IN THE SUNROOF. TOLD ME AGAIN PAINT WOULD BE COVERED. TWICE THEY SAID IT WAS DONE. TWICE REFUSED BECAUSE PAINT WAS NOT TOUCHED. NISSAN DEALER THEN SAID THAT NISSAN WILL PAY $1000 TOWARDS THE $1230 SUNROOF AND WILL NOT COVER PAINT. CALLED CORPORATE BACK WHO SENT TO REGIONAL CONSUMER AFFAIRS WHO DENIED ANY CLAIM WITH MY CAR. I HAD TO PAY THE $230 AND BRING TO AUTOBODY SHOP FOR PAINT REPAIR. WITH ANOTHER DEDUCTIBLE. NO CAR NOW FOR 3 WEEKS.
NHTSA complaint #11296791 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VENT CONTROLS FAILED TO FUNCTION WHEN USING THE AIR CONDITIONER AND HOT AIR BLEW OUT OF THE VENTS. THE VEHICLE WAS INSPECTED BY MORE THAN ONE INDEPENDENT MECHANIC. THE DEALER (AUTONATION NISSAN LAS VEGAS, 5800 W SAHARA AVE, LAS VEGAS, NV 89146, 702-886-2004) DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN WHETHER OR NOT THE VEHICLE WAS INCLUDED FROM A MANUFACTURER CAMPAIGN FOR THE 9999 CUMMINS AIR COMPRESSOR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11113961 — an unverified report by a vehicle owner.
EQUIPMENT
YES, I HAVE A COMPLAINT ABOUT INTERLOCKS, I KNOW THE ARE TO DESIGNED TO SAVE LIVES OF OTHERS, BUT AT RISKING THE LIVES OF THE DRIVERS THAT HAVE THEM, IT IS UNSAFE TO BE DRIVING DOWN THE ROAD DOING RETEST, I KNOW A RETEST IS TO ENSURE THAT THE DRIVER OF THE CAR HAS NOT DRANK SINCE DRIVING OR HAD SOMEONE ELSE BLOW TO START THE CAR, BUT IN MY OPINION IT'S HAZARDOUS TO THE DRIVER TO BE PUT IN THIS DANGER OF HAVING TO RETEST EVERY 30MIN, THERE IS A CAMERA PLACED IN THE CAR FOR A REASON, YES I BROKE THE LAW, I UNDERSTAND THE REASON FOR MY INTERLOCK, YES I KNOW I CAN PULL TO THE SIDE OF THE RODE FOR RETEST, BUT IN SOME CASES YOU ARE NOT ABLE TO PULL TO THE SIDE OF THE ROAD FOR THEM BECAUSE YOU NEVER KNOW WHEN THEY ARE COMING, IT TOOK A CHILD TO POINT OUT THE UNSAFE WAY RETEST ARE. YES, I KNOW I COULD HAVE NOT HAD IT PLACED IN MY CAR, BUT I HAVE TO WORK AND PROVIDE FOR MY FAMILY. ANOTHER THING I THINK INTERLOCKS ARE A MONEY GIMMICK FOR THE STATE AND DEALER THAT PUTS THEM IN. I WASN'T COURT ORDERED TO HAVE ONE, THE JUDGE IN MY CASE, SAID I COULD'VE HAD A RESTRICTED LICENSE, BUT THE STATE OF MOTOR VEHICLE SO SAID I HAD TO HAVE ONE TO KEEP DRIVING. WHEN IS THE JUDGES JUDGMENT NOT GOOD ENOUGH?
NHTSA complaint #10939700 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN DRIVING ON LONG AND SOMETIMES SHORT TRIPS, THE AIR FLOW STOPS BLOWING, LIKE A VENT WAS CLOSED. THE BLOWER FAN MOTOR IS STILL WORKING AND THE A/C IS STILL WORKING BECAUSE IT IS STILL COLD AT THE VENT BUT THERE IS NO AIR FLOW.
NHTSA complaint #10928678 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE JERKED VIOLENTLY, LOST POWER, AND SHUT OFF COMPLETELY WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO A MECHANIC. IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. .....UPDATED 10/13/16 *BF THE CONSUMER STATED THE VEHICLE LOST POWER IN THE MIDDLE OF TRAFFIC. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE AND SOON AFTERWARDS, IT BEGIN TO JERK AND SHAKE VIOLENTLY. THE CONSUMER WAS ONLY ABLE TO GO A CERTAIN SPEED, EVEN WITH THE ACCELERATOR PRESSED ALL THE WAY TO THE FLOOR. THE VEHICLE SHUT OFF, AS SOON AS THE CONSUMER PULLED INTO THE PARKING LOT. THE DEALER DETERMINED THE AIR COMPRESSOR AND TRANSMISSION NEEDED TO BE REPLACED. UPDATED 10/18/16.
NHTSA complaint #10893214 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 NISSAN ALTIMA. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE WARNING CHIME TO LATCH THE SEAT BELT DID NOT SOUND. BOTH FAILURES BEGAN WHEN THE AIR CONDITIONING STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR THE FAILURE. THE MECHANIC RESET THE AIR BAG LIGHTS THREE TIMES AND REPAIRED THE AIR CONDITIONER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 22.
NHTSA complaint #10876426 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 NISSAN ALTIMA. WHILE DRIVING AT ANY SPEED AND ESPECIALLY WHEN THE AIR CONDITIONER WAS ACTIVATED, THE VEHICLE EMITTED A WHITE RESIDUE THAT BURNED THE CONTACT'S SKIN. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN AIR QUALITY TEST WAS CONDUCTED. THE CONTACT HAD NOT RECEIVED A COPY OF THE RESULTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. ..UPDATED 07/26/16 *BF THE CONSUMER STATED THE CHEMICAL OR CONTAMINANTS HAS BEEN HORRIFIC. IT BURNED OFF IN A TORNADIC MANNER, SPENT RAPIDLY IN A CYLINDER MOVEMENT, THE COLOR MIXTURE WAS MOSTLY WHITE FOG AND BLACK SPEC RUNNING THROUGH. UPDATED 08/17/16. *JB .....UPDATED 08/11/16 *BF UPDATED 10/30/2017
NHTSA complaint #10874888 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING AND PULLING INTO A PARKING SPACE, THERE WAS AN ABNORMAL ELECTRICAL ODOR COMING THROUGH THE AIR CONDITION VENTS. THE VEHICLE CAUGHT FIRE. WHILE TRYING TO EXIT THE VEHICLE, THE DOOR HANDLE FAILED TO WORK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH THE DRIVER SIDE WINDOW. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,898....UPDATED 01/07/16 *BF
NHTSA complaint #10790070 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
2013 NISSAN ALTIMA RECALL NOTICE MALFUNCTION HOOD RELEASE WHICH COULD CAUSE A COLLISION. WELL HAPPENED TO MY DAUGHTER ON AUGUST 9TH, WHO HAD MY PERMISSION TO DRIVE MY CAR SHE BY THE WAY IS 28. I WAS NEVER NOTIFIED OF THIS RECALL, HOWEVER MY FRIEND THAT LEASED THE SAME VEHICLE TWO MONTHS PRIOR AT THE SAME DEALERSHIP, WAS NOTIFIED. MY DAUGHTER WAS JUST GETTING ONTO THE EXPRESSWAY DOING APPROX. 20 MPH IF THAT WHEN THE HOOD OF MY VEHICLE "RELEASED" AND BLEW UP AGAINST THE WINDSHIELD TO WHERE SHE COULD NOT SEE AT ALL. LUCKILY GOD WAS WITH HER AND SHE WAS ABLE TO PULL OVER SAFELY. MY VEHICLE IS STILL AT A NISSAN DEALERSHIP AS OF TODAY, AUGUST 26TH, COLLISION SHOP STILL SITTING IN THE SAME SPOT THAT IT WAS TOWED TO. OVER 6,000.00 IN DAMAGES FOR A RECALL THAT I SHOULD HAVE BEEN NOTIFIED AND NISSAN SHOULD BE PRAYING AND FEELING BLESSED THAT THIS HORRIFIC ACCIDENT AND BELIEVE ME IT WAS HORRIFYING TO SEE THAT PEOPLE WERE NOT KILLED, SHAME ON NISSAN CORPORATION FOR ME NOT RECEIVING THE RECALL NOTICE, SHAME ON NISSAN FOR NOT FIGURING OUT WHEN MY CAR WAS IN FOR SERVICE THAT MY VIN NUMBER SHOWED NOTHING OR IT WAS IGNORED, RECALL NOTICES ARE CONNECTED AUTOMATICALLY TO ANY NUMBERS WHETHER CAR, APPLIANCE, CAR SEATS, ETC., COME ON WE ARE LIVING IN 2015. SHAME ON NISSAN THAT THIS IS NOT IMPORTANT TO THEM TO HELP ME. I HAVE DATES AND RECORDS OF COMMUNICATION AND AM TRYING TO REACH OUT AND TRY TO MAKE THIS PUBLIC HOWEVER I AM AT A STAND STILL AND NEED ADVICE AND HELP, THANK YOU!
NHTSA complaint #10759639 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I PURCHASED A BRAND NEW 2014 NISSAN ALTIMA SV FROM BAKER NISSAN NORTH IN HOUSTON, TEXAS (19630 NORTHWEST FWY, HOUSTON, TX 77065 (281) 890-5656). MY TRANSMISSION HAS FAILED TWICE (REPLACED THE FIRST TIME AND NOW HAVING TO BE REPLACED AGAIN) AND I HAVE BEEN GETTING THE RUN AROUND FROM THE DEALERSHIP. THIS ISSUE SHOULD NOT BE OCCURRING WITH A BRAND NEW VEHICLE. THEN TO TOP IT OFF I HAVE BEEN A LOYAL CUSTOMER AND HAVE PURCHASED A TOTAL OF FOUR CARS FROM THIS DEALERSHIP NOW. I FILED A CONSUMER AFFAIRS REPORT WITH NISSAN CORPORATION AND HAVE YET TO HEAR SOMETHING. I ALSO CALLED THE DEALERSHIP AGAIN TO SPEAK WITH SOMEONE IN CHARGE SUCH AS THE GENERAL MANAGER AND THEY INFORMED ME TO CONTACT THE CONSUMERS AFFAIRS DEPARTMENT WITH NISSAN CORPORATION. THEY SAID THEY HAVE A CHAIN OF COMMAND TO FOLLOW AND THAT WOULD BE MY BEST BET OF GETTING THE SITUATION RESOLVED. I WOULD LIKE THIS SITUATION TO BE INVESTIGATED AND JUSTICE. I DO NOT SPEND MY HARD EARNED MONEY TO HAVE A CAR THAT IS NOT OPERATING PROPERLY AND COULD PUT MY LIFE AND OTHERS IN DANGER. IT COMES DOWN TO THE FACT THAT THIS CAR IS A LEMON AND I SHOULD BE GIVEN BRAND NEW TRANSPORTATION OR THE DEALERSHIP SHOULD PURCHASE THE CAR AND PAY OFF THE LOAN AND LET ME TAKE MY BUSINESS ELSEWHERE....... I ALSO HAVE COPIES OF MY MAINTENANCE RECORDS FOR DOCUMENTATION PURPOSES.....THANK YOU IN ADVANCE FOR YOUR TIME AND EFFORT. I LOOK FORWARD TO HEARING FROM YOU SOON. *TR..UPDATED 11/05/15 *BF THE CONSUMER ALSO STATED THE AC WAS BLOWING OUT HOT AIR, THEN COOL AIR AND THE STEERING WHEEL WAS HARD TO TURN. UPDATED 11/25/15.*JB *DT
NHTSA complaint #10759327 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
MY DOOR BEHIND THE DRIVERS SIDE DOESN'T OPEN AND WE HAVE TRIED EVERYTHING, I HAVE TAKEN MY CAR 2 A DEALERSHIP AND THEY WORKED ON IT FOR OVER AN HR, AND THEY COULDN'T GET 2 OPEN. AND UNTIL MY DOOR IS FIXED, I CAN'T GET IT INSPECTED. AND THIS IS THE ONLY VEHICLE I HAVE. I NEED MY DDOR FIXED OR FORMULA NISSAN NEEDS 2 REPLACE MY CAR AND PUT ME IN A DIFFERENT VEHICLE. THIS HAS BEEN AN ON GOING THING, AND I DON'T HAVE THE MONEY 2 PAY SOMEONE PER HR. AS I LIVE ON A FIXED INCOME.
NHTSA complaint #10747584 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
I'VE CALLED SEVERAL TIMES IN REFERENCE TO THIS AND GOT THE RUN AROUND. ALSO CALLED MY INSURANCE AND THEY KEPT SAYING TO CALL OR GO TO YOU. DASHBOARD IS STILL STICKY AND BEING ASKED ALMOST $1500 TO GET IT FIXED. I WOULD LIKE FOR THIS TO GET RESOLVED.
NHTSA complaint #10733164 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
RUSTING FLOORBOARDS
NHTSA complaint #10726135 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
I DROVE THIS RENTAL CAR AND PARKED IT INSIDE MY DETACHED GARAGE AT 7:30 PM. I NEGLECTED TO PUSH THE START/STOP BUTTON UPON EXITING THE CAR. CONSEQUENTLY, THE CAR CONTINUED TO RUN. AT 10:30 PM, NEEDING A TOOL, I WENT BACK AND OPENED THE GARAGE DOOR. A RUSH OF HOT AIR HIT ME IN THE FACE. TO MY HORROR, I REALIZED THAT I DID NOT SHUT THE CAR OFF. GARAGE TEMPERATURE HAD TO BE ABOUT 120 DEGREES. WHO KNOWS WHAT COULD HAVE HAPPENED, HAD THE CAR RUN ALL NIGHT. I THINK THERE'S A SIMPLE EASY INEXPENSIVE FIX TO THIS. SOLUTION:REQUIRE ALL AUTO MANUFACTURERS, UTILIZING THE KEYLESS IGNITION OPTION, TO, MANDATORALY, EQUIP ALL VEHICLES WITH AN AUTOMATIC SHUT OFF IF A CAR IDLES IN PARK (TRANSMISSION SELLECTION) FOR MORE THAN 20 MINUTES. THIS SAFETY OPTION SHOULD NOT BE ABLE TO BE OVER RIDDEN BY CUSTOMER. I'M JUST THANKFUL THAT MY GARAGE WAS DETACHED. CARBON MONOXIDE DEATHS VIA KEYLESS IGNITION ARE EASILY AVOIDABLE.
NHTSA complaint #10724386 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
TRAVELING ON THE HIGHWAY AT ABOUT 70 MPH, THE AIR BAG INDICATOR WENT OFF SIGNALING THAT THERE WAS NO AIR BAG. THE NEXT DAY, IT WENT OFF SIGNALING OR INDICATING THAT THERE WAS NO AIR BAG, BUT ONLY ON THE PASSENGER SIDE.
NHTSA complaint #10716858 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
NEVER RECEIVED ANY INFORMATION ON A NAVIGATION SOFTWARE UPDATE RECALL OR A SECONDARY HOOD LATCH PROBLEM UNTIL I BROUGHT THE CAR IN TO THE DEALER TO ASK WHY THE RADIO AND NAVIGATION SYSTEM WERE NOT WORKING PROPERLY.
NHTSA complaint #10714313 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
FORWARD IS RUSTING UNDERNEATH ON THE DRIVER SIDE AND PASSENGER SIDE,HAVE ALWAYS HAD MY CAR SERVICED WHEN NEEDED OIL CHANGES REGULARLY WASHED REGULARLY TAKEN CARE OF VERY WELL AN ALL HIGHWAY MILES MAJORITY OF THE TIME. KEEP HAVING TO REPAIR THE AIR CONDITIONING SYSTEM AS WELL BEEN SPENDING LOTS OF MONEY LATELY I UNDERSTAND PROBLEMS ARISE OVER TIME BUT THE RUST UNDERNEATH THE VEHICLE IS A SAFETY HAZARD CONSIDERING I DRIVE A LOT OF MILES ON THE FREEWAY. FOUND OUT THIS IS A MAJOR PROBLEM HAPPENING WITH HUNDREDS OF NISSAN ALTIMA OWNERS WITH THESE YEAR MODELS. I HAVE BEEN RECOMMENDING THE NISSAN TOO MANY PEOPLE I LOVE THIS CAR AND NOW I AM AFRAID TO GET ANOTHER ONE AND I HAD PLANNED ON GETTING ANOTHER ONE SO IF THIS ISSUE ISN'T HELPED AND TAKEN CARE OF I WILL LOOK TO PURCHASE A DIFFERENT KIND OF CAR.
NHTSA complaint #10705214 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY
I NOTICED A LARGE AMOUNT OF RUST/HOLES FORMING UNDER MY 06 NISSAN ALTIMA WITH 80K ON IT. IT'S ALL IN THE FLOOR BOARDS, DRIVER AND PASSENGER SIDES. IN FIRST NOTICED IT BACK IN THE SUMMER OF 2014....A FEW MONTHS AFTER I BOUGHT IT FROM A NISSAN DEALERSHIP. THEY SAID THEY COULDN'T DO ANYTHING. I SAW THE NEWS TODAY ABOUT THE SAME ISSUE I NOTICED. WE NEED A RECALL FOR SAFETY. CAUSE IT WILL BECOME ONE. I WILL SUE IF MY FOOT GOES THRU THE FLOOR.
NHTSA complaint #10704158 — an unverified report by a vehicle owner.