FaultScore report

2024 Nissan Kicks problems

Owners have filed 53 complaints about the 2024 Nissan Kicks with NHTSA between 2024 and 2026. The largest single group is the windows, mirrors & wipers. Across this model's run it ranks 6 of 9 worst.

C

45/100

CleanWorst

Measured against the other years of the Nissan Kicks, never against another car.

How this is worked out

The numbers

53

Complaints

3

Crashes reported

0

Fires reported

1

Injuries reported

21,421 mi

Median mileage at failure

Half of reported failures happened before this

63%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

2

Safety recalls

1 US, 1 Canadian

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 27 vs 50 Severity 39 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 27
Against the median year of the Nissan Kicks. 50 means typical for this model; 100 means roughly double.
Severity — 39
7.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
63% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2024 compares with every other Nissan Kicks

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2024 Nissan Kicks

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 20,000 miles

2 crashes, 0 fires · median 25,000 mi

Electrical System 3 5.7%

Median failure at 1,000 miles

Body & Structure 2 3.8%
Brakes 2 3.8%

Median failure at 15,730 miles

Transmission & Drivetrain 2 3.8%

Median failure at 136,550 miles

Engine & Cooling 2 3.8%

Median failure at 180,000 miles

Seat Belts 1 1.9%
Fuel & Propulsion 1 1.9%
Suspension 1 1.9%

Median failure at 21,421 miles

Steering 1 1.9%

Median failure at 21,421 miles

Airbags 1 1.9%

1 crashes, 0 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 4 21.1%
10,000 – 24,999 miles 6 31.6%
25,000 – 49,999 miles 6 31.6%
75,000 – 99,999 miles 1 5.3%
150,000+ miles 2 10.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2024 Nissan Kicks SUV FWD

Frontal crash test

Side barrier crash test of a 2024 Nissan Kicks SUV FWD

Side barrier crash test

Side pole crash test of a 2024 Nissan Kicks SUV FWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2024 Nissan Kicks SUV FWD
15.5% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2024 peak 13 Sep 2026

Recalls on the 2024 Nissan Kicks

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

24V154000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.

Risk: An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024129 24 units in Canada

Airbag

Issue: On certain vehicles, the driver-front airbag may not have been manufactured properly. Over time, moisture could enter the inflator and cause it not to inflate properly in a crash. Safety Risk: An airbag that doesn't inflate properly could increase the risk of injury in a crash. Corrective Actions: Nissan will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-front airbag.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Henderson, NV Crash

AIR BAGS

The vehcile was in a munor accicent. There was a rock in the road on a roundabout. The rock popped the front left tire causing vehichle to go out of control. There was some undercarriage damage to the control arms. There was no body damage. No rollover. No other vehicle involved. There was some wheel damage on the right side due to the curbing. This for seemingly no reason caused the passabger side curtain airbags to depoly. There was nobody in the passanger seat.

NHTSA complaint #11666259 — an unverified report by a vehicle owner.

at 10,000 miles Chino, CA Crash

LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING

The contact owned a 2024 Nissan Kicks. The contact stated that while his daughter was driving 50-55 MPH and merging to the right lane, the vehicle continued pulling to the right, unintendedly even though the driver had straightened the steering wheel to drive straight. The contact stated that the passenger's side of the vehicle crashed into a guardrail, and the vehicle stopped. It was unknown whether the brakes were inoperable at the time of the incident. It was unknown whether a warning light was illuminated before of after the crash. The passenger's side roof rail air bags deployed. The contact stated that the axle and the front passenger's side tire were bent. No police report was filed. There was no injury sustained. The vehicle was towed to the contact's residence. The vehicle was then towed to an auto body repair shop. The insurance company declared the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure would be investigated. The failure mileage was approximately 10,000.

NHTSA complaint #11665776 — an unverified report by a vehicle owner.

at 10,000 miles Chino, CA Crash

LANE DEPARTURE: LANE KEEP: STEERING ASSIST

The contact owned a 2024 Nissan Kicks. The contact stated that while his daughter was driving 50-55 MPH and merging to the right lane, the vehicle continued pulling to the right, unintendedly even though the driver had straightened the steering wheel to drive straight. The contact stated that the passenger's side of the vehicle crashed into a guardrail, and the vehicle stopped. It was unknown whether the brakes were inoperable at the time of the incident. It was unknown whether a warning light was illuminated before of after the crash. The passenger's side roof rail air bags deployed. The contact stated that the axle and the front passenger's side tire were bent. No police report was filed. There was no injury sustained. The vehicle was towed to the contact's residence. The vehicle was then towed to an auto body repair shop. The insurance company declared the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the failure would be investigated. The failure mileage was approximately 10,000.

NHTSA complaint #11665776 — an unverified report by a vehicle owner.

Monroe, LA 1 injured

UNKNOWN OR OTHER

While driving my 2024 Nissan Kicks, I experienced an unexpected issue where the vehicle shifted from park to reverse. As usual, the doors automatically unlocked when I pulled up, and I exited the vehicle. However, just as I stepped out and turned away, the car unexpectedly jumped from park into reverse, causing critical injury to me. I have obtained an attorney.

NHTSA complaint #11627968 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Commerce Township, MI

UNKNOWN OR OTHER

Rear windshield spontaneously and completely shattered, approximately five minutes after turning the vehicle off, with the rear defroster on

NHTSA complaint #11761986 — an unverified report by a vehicle owner.

Commerce Township, MI

VISIBILITY/WIPER

Rear windshield spontaneously and completely shattered, approximately five minutes after turning the vehicle off, with the rear defroster on

NHTSA complaint #11761986 — an unverified report by a vehicle owner.

Groton, MA

UNKNOWN OR OTHER

The rear windshield shattered ~ while driving for no reason. I did have the rear defrost on, but it was 60 degrees out, so that should not have happened. I've used it in the winter when it was below zero and nothing happened then. Now I'm afraid to use it at all. Just a giant pain having it replaced & now I'm scared. AND as a result, there's glass all over the driveway which will likely puncture a tire and they're telling me to get my car detailed because they can't remove all the glass from inside either. Unbelievable hassle I don't have time for. Also, the front collision warning comes on at totally random times ~ when there's no one in front of me at all or when there are several car lengths separating me and another vehicle. Sometimes it also says it's unable to detect, which is also totally random. It happens when the weather is perfect ~ I understand if it's snowy, but on a sunny day, that shouldn't happen.

NHTSA complaint #11761557 — an unverified report by a vehicle owner.

Groton, MA

FORWARD COLLISION AVOIDANCE: WARNINGS

The rear windshield shattered ~ while driving for no reason. I did have the rear defrost on, but it was 60 degrees out, so that should not have happened. I've used it in the winter when it was below zero and nothing happened then. Now I'm afraid to use it at all. Just a giant pain having it replaced & now I'm scared. AND as a result, there's glass all over the driveway which will likely puncture a tire and they're telling me to get my car detailed because they can't remove all the glass from inside either. Unbelievable hassle I don't have time for. Also, the front collision warning comes on at totally random times ~ when there's no one in front of me at all or when there are several car lengths separating me and another vehicle. Sometimes it also says it's unable to detect, which is also totally random. It happens when the weather is perfect ~ I understand if it's snowy, but on a sunny day, that shouldn't happen.

NHTSA complaint #11761557 — an unverified report by a vehicle owner.

at 21,421 miles Fort Myers, FL

STEERING

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at various speeds, the vehicle veered to the left or right. The vehicle was taken to an independent mechanic, who performed a tire alignment; however, the failure persisted. The vehicle was returned to the independent mechanic, who could not determine the cause of the failure and referred the contact to a dealer. The vehicle was not taken to a dealer for diagnosis or repair. The manufacturer was not notified of the failure. The failure mileage was 21,421.

NHTSA complaint #11760862 — an unverified report by a vehicle owner.

at 21,421 miles Fort Myers, FL

SUSPENSION

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at various speeds, the vehicle veered to the left or right. The vehicle was taken to an independent mechanic, who performed a tire alignment; however, the failure persisted. The vehicle was returned to the independent mechanic, who could not determine the cause of the failure and referred the contact to a dealer. The vehicle was not taken to a dealer for diagnosis or repair. The manufacturer was not notified of the failure. The failure mileage was 21,421.

NHTSA complaint #11760862 — an unverified report by a vehicle owner.

at 93,100 miles Colorado Springs, CO

POWER TRAIN

The contact owns a 2024 Nissan Kicks. The contact stated that while his wife was driving at an undisclosed speed, the vehicle shuddered, jerked, and felt as though it was about to stall before resuming normal operation. The failure occurred more frequently while making left or right turns. No warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,100.

NHTSA complaint #11760343 — an unverified report by a vehicle owner.

at 8,000 miles Rialto, CA

VISIBILITY:GLASS, SIDE/REAR

The contact owns a 2024 Nissan Kicks. The contact stated that while approaching the vehicle, the contact became aware that the rear glass had shattered without impact. The local dealer was contacted and confirmed that there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired by the dealer. The vehicle was taken to a glass center, where the rear glass was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000. The VIN was not available.

NHTSA complaint #11758320 — an unverified report by a vehicle owner.

Boulder, CO

VISIBILITY/WIPER

FOX / Europcar Rental. In rain at night extreme poor frontal visibility. Complained multiple times to the rental company Severe safety risk driving in night and with rain

NHTSA complaint #11757906 — an unverified report by a vehicle owner.

at 2,100 miles Douglasville, GA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the defogger was activated, and the rear glass fractured. The contact stated that the sound was like a loud gunshot. The sound almost caused the contact to drive off the roadway. The contact stated that upon inspecting the vehicle, the wiring at the bottom of the glass was loose. The dealer was made aware of the failure. The vehicle was scheduled for diagnostic testing within days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,100.

NHTSA complaint #11755250 — an unverified report by a vehicle owner.

Daniels, WV

VISIBILITY/WIPER

Rear windshield suddenly shattered whilst driving without being struck or hit by anything. Just spontaneous shattering of the glass.

NHTSA complaint #11746678 — an unverified report by a vehicle owner.

at 30,000 miles Liberty, NC

VISIBILITY

The contact owns a 2024 Nissan Kicks. The contact stated that while the vehicle was parked, the rear glass shattered without impact. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

NHTSA complaint #11745649 — an unverified report by a vehicle owner.

at 15,000 miles Natchez, MS

VISIBILITY:GLASS, SIDE/REAR

The contact owns a 2024 Nissan Kicks. The contact stated that while approaching the vehicle, it was discovered that the rear glass had shattered without impact. The vehicle was parked underneath a carport on a rainy day at the time of the failure. The contact stated that the rear glass had been intact during two previous visits outside before the glass shattered. The local dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was contacted and filed a complaint. The failure mileage was approximately 15,000.

NHTSA complaint #11744986 — an unverified report by a vehicle owner.

at 15,730 miles San Antonio, TX

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at undisclosed speeds, the ABS warning light was intermittently illuminated. While driving 45 MPH, the vehicle failed to stop as intended while depressing the brake pedal. There was no warning light illuminated. The contact stated that excessive force was needed to stop the vehicle. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the cause of the failure. The manufacturer was notified of the failure, and the contact was provided an assigned case number. The vehicle remained with the dealer however, the vehicle was not repaired. The failure mileage was approximately 15,730.

NHTSA complaint #11744136 — an unverified report by a vehicle owner.

Elkhorn, NE

SEAT BELTS

The car was off and parked, I had been driving, and my grand daughter in the back seat. My grand daughter who is [XXX] old was getting out of the car from the passengers rear door and the rear seat belt locked and retracted around her , continuously tightened and was wrapped around her abdomen, squeezing and failed to release. I attempted myself to get her out of the entrapment with no success. I ran into the building for help, Four adults who were trained in child safety, devices attempted to activate the manual release mechanism described in the manual, but the belt remained completely jammed and trapped her, she was screaming in pain and due to the immediate physical trauma and emergency, we were forced to cut the seat belt to free my grandchild. Nissan Consumer Affairs was notified under Reference # XXX, but they have closed the file, refused to cover the repair, and explicitly refused to provide me with a copy of their investigation report. The seat belt retractor represents a severe safety hazard. I have called them and they state, case closed and no, we won’t be releasing the report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11742180 — an unverified report by a vehicle owner.

at 25,000 miles Jersey City, NJ

VISIBILITY:GLASS, SIDE/REAR

The contact owns a 2024 Nissan Kicks. The contact stated while her husband was driving approximately 20 MPH, with the contact in the front passenger's seat, and the contact's sister and minor son in the rear seats, the contact heard an abnormal loud banging sound noticed that the rear window had shattered. The glass fell inside and otside the vehicle. The contact was occupying the front passenger's seat, and the contact's sister and minor son were occupying the rear seats. There was no injury sustained. The contact stated that the defroster had been activated approximately 3 minutes prior to the failure. The vehicle was taken to the dealer, where the rear window glass was replaced, but the cause of the failure was not provided. The dealer referred the contact to the manufacturer. The vehicle was repaired. The manufacturer was not yet contacted. The failure mileage was approximately 25,000.

NHTSA complaint #11741777 — an unverified report by a vehicle owner.

San Jose, CA

ELECTRICAL SYSTEM

The main infotainment display screen in my 2024 Nissan Kicks failed prematurely and blacked out completely, rendering the backup camera and rear cross-traffic safety systems entirely inoperable. This failure poses an immediate safety hazard to myself and pedestrians, as I am forced to drive and back up daily with zero rear visibility, completely losing essential safety features regulated by federal standards. The defect has been officially inspected and confirmed by an authorized Nissan dealership service center on two separate occasions. The dealer attempted to process a warranty replacement but informed me that the necessary replacement part was backordered due to inventory delays. Despite complying with the diagnostic process, Nissan Consumer Affairs has severely delayed a resolution since January 2026. On May 21, 2026, a supervisor corporate representative (Nancy, ID 7319115) refused to cover 100% of the manufacturing defect, denied providing a resolution in writing, and explicitly prohibited me from recording the phone call to avoid leaving an official audio trail of their statements. I am filing this complaint because Nissan is failing to fix an active safety hazard on a practically new vehicle under warranty.

NHTSA complaint #11739327 — an unverified report by a vehicle owner.

San Jose, CA

BACK OVER PREVENTION: WARNINGS

The main infotainment display screen in my 2024 Nissan Kicks failed prematurely and blacked out completely, rendering the backup camera and rear cross-traffic safety systems entirely inoperable. This failure poses an immediate safety hazard to myself and pedestrians, as I am forced to drive and back up daily with zero rear visibility, completely losing essential safety features regulated by federal standards. The defect has been officially inspected and confirmed by an authorized Nissan dealership service center on two separate occasions. The dealer attempted to process a warranty replacement but informed me that the necessary replacement part was backordered due to inventory delays. Despite complying with the diagnostic process, Nissan Consumer Affairs has severely delayed a resolution since January 2026. On May 21, 2026, a supervisor corporate representative (Nancy, ID 7319115) refused to cover 100% of the manufacturing defect, denied providing a resolution in writing, and explicitly prohibited me from recording the phone call to avoid leaving an official audio trail of their statements. I am filing this complaint because Nissan is failing to fix an active safety hazard on a practically new vehicle under warranty.

NHTSA complaint #11739327 — an unverified report by a vehicle owner.

San Jose, CA

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The main infotainment display screen in my 2024 Nissan Kicks failed prematurely and blacked out completely, rendering the backup camera and rear cross-traffic safety systems entirely inoperable. This failure poses an immediate safety hazard to myself and pedestrians, as I am forced to drive and back up daily with zero rear visibility, completely losing essential safety features regulated by federal standards. The defect has been officially inspected and confirmed by an authorized Nissan dealership service center on two separate occasions. The dealer attempted to process a warranty replacement but informed me that the necessary replacement part was backordered due to inventory delays. Despite complying with the diagnostic process, Nissan Consumer Affairs has severely delayed a resolution since January 2026. On May 21, 2026, a supervisor corporate representative (Nancy, ID 7319115) refused to cover 100% of the manufacturing defect, denied providing a resolution in writing, and explicitly prohibited me from recording the phone call to avoid leaving an official audio trail of their statements. I am filing this complaint because Nissan is failing to fix an active safety hazard on a practically new vehicle under warranty.

NHTSA complaint #11739327 — an unverified report by a vehicle owner.

Fleming Island, FL

VISIBILITY:GLASS, SIDE/REAR

My mother was seating down drinking coffee when the rear window exploded

NHTSA complaint #11737035 — an unverified report by a vehicle owner.

at 180,000 miles New Carrollton, MD

POWER TRAIN

The contact owns a 2024 Nissan Kicks. The contact stated that while driving approximately 40 MPH, the vehicle lost automotive power. The contact pulled over and turned off and restarted the vehicle but was unable to shift to drive(D). There was no warning light illuminated. The vehicle was towed to the residence. The contact stated that prior to the failure the vehicle was taken to a dealer for service and was advised that the transmission fluid needed to be flushed. The transmission fluid was not flushed. Additionally, during an oil change at a fast oil change service, the technician advised the contact that there was an oil leak coming from one of the spark plugs. The vehicle was not taken to a dealer or mechanic to be diagnosed. The oil leak was not repaired. The contact had not taken the vehicle to the local dealer or independent mechanic for the transmission failure. The vehicle was diagnosed but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

NHTSA complaint #11727902 — an unverified report by a vehicle owner.

at 180,000 miles New Carrollton, MD

ENGINE AND ENGINE COOLING

The contact owns a 2024 Nissan Kicks. The contact stated that while driving approximately 40 MPH, the vehicle lost automotive power. The contact pulled over and turned off and restarted the vehicle but was unable to shift to drive(D). There was no warning light illuminated. The vehicle was towed to the residence. The contact stated that prior to the failure the vehicle was taken to a dealer for service and was advised that the transmission fluid needed to be flushed. The transmission fluid was not flushed. Additionally, during an oil change at a fast oil change service, the technician advised the contact that there was an oil leak coming from one of the spark plugs. The vehicle was not taken to a dealer or mechanic to be diagnosed. The oil leak was not repaired. The contact had not taken the vehicle to the local dealer or independent mechanic for the transmission failure. The vehicle was diagnosed but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

NHTSA complaint #11727902 — an unverified report by a vehicle owner.

Orrington, ME

SERVICE BRAKES

12/10/2024 brake warning light was on. Took to dealership and they found the left rear C1BDA-13 actuator malfunction, caliper parking brake motor to have open connection internally. Replaced on 12/13/24 along with gasket brake hose. 1/31/25 brake warning light on again. Dealership found the right rear C1BDB-13 actuator malfunction open. Unable to get code to reset. Replaced on 2/14/25 along with gasket brake hose. 2/19/26 brake warning light on again. Dealership found both rear actuators malfunction open and cracked (technician stated they were cracked in the video sent to me as an update), believe moisture getting inside parking brake calipers and freezing. Replaced both on 3/5/26 along with all 4 gasket brake hoses

NHTSA complaint #11727671 — an unverified report by a vehicle owner.

at 1,000 miles Clearwater, FL

ELECTRICAL SYSTEM

The contact owns a 2024 Nissan Kicks. The contact stated that after parking the vehicle in the driveway and turning off the vehicle, while exiting the vehicle, the rear hatchback glass suddenly shattered. The contact stated that prior to the failure, the rear defroster was not activated, and there was no impact to the hatchback glass to cause the glass to shatter. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that previously after parking and turning off the vehicle, the vehicle restarted independently and continued running for approximately six hours before the contact discovered that the vehicle was still running. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 1,000. The VIN was not available.

NHTSA complaint #11717471 — an unverified report by a vehicle owner.

at 1,000 miles Clearwater, FL

VISIBILITY

The contact owns a 2024 Nissan Kicks. The contact stated that after parking the vehicle in the driveway and turning off the vehicle, while exiting the vehicle, the rear hatchback glass suddenly shattered. The contact stated that prior to the failure, the rear defroster was not activated, and there was no impact to the hatchback glass to cause the glass to shatter. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that previously after parking and turning off the vehicle, the vehicle restarted independently and continued running for approximately six hours before the contact discovered that the vehicle was still running. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 1,000. The VIN was not available.

NHTSA complaint #11717471 — an unverified report by a vehicle owner.