Owners have filed 670 complaints
about the 1994 Plymouth Voyager with NHTSA between 1995 and 2015.
The largest single group is the airbags.
Across this model's run it ranks 2 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 60
Against the median year of the Plymouth Voyager. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 6
3% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1994 compares with every other Plymouth Voyager
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
13.4%
50,000 – 74,999 miles
310.3%
75,000 – 99,999 miles
413.8%
100,000 – 149,999 miles
1448.3%
150,000+ miles
724.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 37Nov 2015
NHTSA investigations into the 1994 Plymouth Voyager
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
DP96014Opened 14 Nov 1996Still openAIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
DEFECTIVE AIR BAG CRASH SENSOR
CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED THE AGENCY TO CONDUCT AN INVESTIGATION TO DETERMINE WHETHER THE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS FOR THE 1991-92 CHEVROLET CORSICA/BERETTA, 1990-92 FORD TAURUS, AND 1994-96 CHRYSLER MINIVANS ARE DEFECTIVE.CFAS ALLEGE THAT INFORMATION ON LOW SPEED CRASHES HERE OCCUPANTS HAVE SUFFERED FATAL INJURIES SUGGESTS [THAT THE ABOVE VEHICL...
DP03002Opened 7 May 2003Closed 22 Jul 2003STEERING:COLUMN
STEERING COLUMN SEPARATION
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENT...
RQ00011Opened 1 May 2000Closed 1 Apr 2002STEERING
STEERING WHEEL SEPARATION
EA98006Opened 27 Feb 1998Closed 24 May 1999AIR BAGS
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.
PE97049Opened 18 Nov 1997Closed 17 Mar 1998VISIBILITY
AIR BAG CIRCUIT/WINDSHIELD WIPER MOTOR
PE97046Opened 24 Oct 1997Closed 27 Feb 1998AIR BAGS
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).
PE96008Opened 25 Jan 1996Closed 28 Jun 1996SEAT BELTS
SAFETY BLT LATCH OPERATION
EA94005Opened 31 Jan 1994Closed 25 Oct 1995STRUCTURE
LIFTGATE LATCHES
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT...
Recalls on the 1994 Plymouth Voyager
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
00V305000
STEERING: STEERING WHEEL/HANDLE BAR
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Risk: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
99V213000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Risk: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
99V113000
AIR BAGS
VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.
Risk: INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.
95I001005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
95I001001
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
Risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200025672,232 units in Canada
Steering
On certain vehicles, there is a potential on high metrage vehicles for the steering wheel armature stamping to crack and separate from the center hub attachment of the steering wheel. This could result in loss of steering control and a possible crash. Correction: Vehicles will be inspected for armature cracks in the center hub attachment area. Steering wheels exhibiting cracks will be replaced. All other vehicles will have a reinforcement plate attached.
Recall 1999104129,978 units in Canada
Seats And Restraints
On certain vehicles, an intermittent short circuit in the air bag initiator wire that occurs between 1.5 to 1.7 seconds after vehicle start-up (or "key on") may lead to an inadvertent air bag deployment. This short is caused by an unprotected metal sharp edge where the clockspring wire passes through the lower instrument panel. Correction: An electrical diagnostic check will be performed and any short circuits will be repaired. In addition, a mastic patch will be added to the lower instrument panel to prevent chafing of the clockspring wire. If the air bag warning light is illuminated due to a rear wiper motor short circuit condition, the shorted motor will be disconnected and the fuse replaced.
Recall 1997104246,405 units in Canada
Structure
A combination of no bolt torque, high pressure in the strut and a severe duty cycle can create the potential for the liftgate strut attaching bolts to separate. This could result in injury to persons standing under the liftgate at the time of failure. Correction: Liftgate struts will be inspected for loose fasteners. If fasteners are loose, the strut (and integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, large washers will be installed and bolt will be torqued to specification.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 114,000 milesAlexandria, VA1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1994 PLYMOUTH VOYAGER. WHILE CLOSING THE LIFT GATE, THE LIFT BAR FAILED AND SHATTERED THE REAR WINDOW. THE CONTACT SUSTAINED CUTS AND BRUISES ON HIS HANDS. THE INSURANCE INSPECTOR STATED THAT THE CAUSE WAS DUE TO A MECHANICAL FAILURE. RECALL # 99V213000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) WAS FOUND. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
NHTSA complaint #10193449 — an unverified report by a vehicle owner.
Port Clinton, OHCrash
TIRES
1994 VOYAGER TIRE BLEW OUT. *TS THE CONSUMER LOST CONTROL OF THE VEHICLE AND STRUCK A CONSTRUCTION SIGN. THE VEHICLE SUSTAIN DAMAGE TO ITS HOOD, PASSENGER DOOR, ROOF, RIGHT FRONT TIRE AND RIGHT REAR TIRE.
NHTSA complaint #10176448 — an unverified report by a vehicle owner.
at 110,000 milesTrumbull, CTFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DEAR SIR/MADAM: SAFETY ISSUE: MY PLYMOUTH VAN CAUGHT FIRE SOMEWHERE IN THE LOWER DASHBOARD ON DRIVER SIDE. WE HAD JUST DRIVEN THE CAR AND PARKED IT, WHEN MINUTES LATER THE HORN SOUNDED AND WE SAY SMOKE AND FLAMES. THE FIRE DEPARTMENT WAS CALLED. THE CAR DOORS LOCKED THEMSELVES, ONE FRONT LIGHT WENT ON, REAR TAIL LIGHT WAS ON DURING FIRE. FORTUNATELY NO ONE WAS IN THE VAN. WHY DID THE FIRE START AND WHY DID THE VAN DOORS LOCK. THIS IS A REAL SAFETY ISSUE. PLEASE SEND A REPLY AS TO WHAT YOU PLAN TO DO ABOUT THIS SAFETY ISSUE. THANK YOU.
NHTSA complaint #10143630 — an unverified report by a vehicle owner.
NEW Haven, CTCrash
AIR BAGS
NAR 06/19/2003. *MR THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE VEHICLE WAS TOTALED. THE CAR WAS OCCUPIED WITH TWO AIRBAGS AND AT THE TIME OF THE ACCIDENT NONE OF THE AIRBAGS WORKED. *CB
NHTSA complaint #10024461 — an unverified report by a vehicle owner.
at 107,000 milesRichmond, UNFire
UNKNOWN OR OTHER
PLEASE BE INFORMED OF A POTENTIAL AUTO FIRE DEFECT ON A 1994 PLYMOUTH VOYAGER VAN WITH A 3.3 ENGINE.. CAUSE: \TUSE OF A METAL CABLE RESTRAINT CLEAT THAT HOLDS THE HIGH AMPERAGE BATTERY CABLE HARNES, NEXT TO THE ALTERNATOR. CLEAT IS LOCATED BEFORE THE MAIN BATTERY FUSE LINK, CONDITION AGRIVATED WITH THERMAL WARMING, LOCATED ABOVE THE EXHAUST MANIFOLD. CLEAT CUTS INTO THE HIGH AMPERAGE CABLE AND IGNITES A FIRE IN THE CABLE HARNES. BURNING HARNES IS LOCATED DIRECTLY BELOW A FLEXABLE FUEL LINE. IT MAY NOT BE POSSIBLE TO EXTINGUISH THE RESULTING FIRE WITHOUT REMOVAL OF THE BATTERY CLAMP, AS THE FUSE LINK AFFORDS NO PROTECTION AND THE FIRE WILL RE-IGNITE. FAULT DISCOVERY: OWNER OBSERVED FIRE SOON AFTER IGNITION AND USED A FIRE EXTINGUISHER TO PUT OUT THE FLAMES, BUT THE CABLE CONTINUED TO INCANDESS UNTIL THE BATTERY CLAMP WAS REMOVED. FOLLOWUP EXAMINATION OF THE RECOVERED METAL CLEAT SHOWED INDICATIONS OF ARC-BURNING. FAILURE MODE: THE FAILURE MODE MAY EXPLAIN THE CAUSE OF OTHER INCIDENTS WHERE THE VEHICLE WAS EITHER PARKED UNATTENDED OR BEING DRIVEN AT HIGHER SPEED, AND EVIDENCE OF CAUSE COULD NOT BE DETERMINED DUE TO MORE EXTENSIVE FIRE LOSS.
NHTSA complaint #10071318 — an unverified report by a vehicle owner.
Lorain, OHFire
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCED AN UNDER HOOD FIRE.*MR THE CONSUMER NOTICED SMOKE WHILE DRIVING. SHE PULLED OVER AND AT THAT TIME THE SMOKE WAS CLEAR. SHE NOTICED THE SMOKE TURNED BLACK AND EXITED THE VEHICLE. WHEN SHE LOOKED UNDER THE VEHICLE, THERE WERE LITTLE FLAMES. THERE WERE NO INJURIES. *PH
NHTSA complaint #10047824 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 109,491 milesEcho, LA
SERVICE BRAKES
REQUESTING OUTCOME OF SAFETY COMPLAINT RECEIVED BY YOUR AGENCY ON 21 JUNE 2001 WITH A REFERENCE # 890887 REGARDING: 1--"BACK " BRAKES NEVER WORKED FROM NEW TO PRESENT. 2-- BRAKE FLUID IN MASTER CYLINDER LEAKS BETWEEN FRONT & REAR RESERVOIRS. NOTE: ASK FOR FILE # 877-4272 @ CHRYSLER CUSTOMER CENTER ALSO.
NHTSA complaint #10789082 — an unverified report by a vehicle owner.
Bath, NY
SUSPENSION
I BOUGHT MY VAN ON 03/02/2012. IT WAS INSPECTED ON 03/03/2012. ON 03/08/2012 I WAS DRIVING AND IT WAS ALL OVER THE ROAD AND VERY HARD TO CONTROL. I STOPPED AT MONROE MUFFLER AND HAD THE TIRES CHECKED,THEY WERE FINE. I MADE AN APPOINTMENT TO HAVE THE VAN TOTALLY CHECKED ON 03/12/2012. I WAS TOLD I HAD A BAD TIE ROD AND BALL JOINT AND THAT THEY SHOULD NOT HAVE PASSED INSPECTION. I HAVE TRIED SEVERAL TIMES TO CONTACT THE DEALER AND HE NOW SEEMS TO BE AVOIDING ME. I HAVE FOUR KIDS AND NEED THE VAN FIXED AND SAFE ASAP.
NHTSA complaint #10451379 — an unverified report by a vehicle owner.
at 66,710 milesEuclid, OH
SEATS
DRIVERS RECLINING SEAT BROKE. REPLACED SEAT WITH A USED SEAT AND IT HAS FAILED ALSO.
NHTSA complaint #10449269 — an unverified report by a vehicle owner.
at 145,000 milesPleasant Grove, UT
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1994 PLYMOUTH VOYAGER. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
NHTSA complaint #10441110 — an unverified report by a vehicle owner.
at 180,000 milesSayre, PA
UNKNOWN OR OTHER
THE #16 FUSE- IGNITION FEED WAS BLOWING INTERMITTENTLY BUT NOW DOES IT AS SOON AS YOU TURN THE KEY ON RUN POSITION. SHORT CANNOT BE FOUND PLEASE HELP ME. I AM ON FIXED INCOME AND CANT AFFORD ANY MORE EXPENSES AFTER TOWING IT 3 TIMES IN ONE WEEK.
NHTSA complaint #10257552 — an unverified report by a vehicle owner.
at 180,000 milesSayre, PA
FUEL SYSTEM, OTHER
THE #16 FUSE- IGNITION FEED WAS BLOWING INTERMITTENTLY BUT NOW DOES IT AS SOON AS YOU TURN THE KEY ON RUN POSITION. SHORT CANNOT BE FOUND PLEASE HELP ME. I AM ON FIXED INCOME AND CANT AFFORD ANY MORE EXPENSES AFTER TOWING IT 3 TIMES IN ONE WEEK.
NHTSA complaint #10257552 — an unverified report by a vehicle owner.
at 180,000 milesSayre, PA
ELECTRICAL SYSTEM
THE #16 FUSE- IGNITION FEED WAS BLOWING INTERMITTENTLY BUT NOW DOES IT AS SOON AS YOU TURN THE KEY ON RUN POSITION. SHORT CANNOT BE FOUND PLEASE HELP ME. I AM ON FIXED INCOME AND CANT AFFORD ANY MORE EXPENSES AFTER TOWING IT 3 TIMES IN ONE WEEK.
NHTSA complaint #10257552 — an unverified report by a vehicle owner.
at 114,000 milesAlexandria, VA1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1994 PLYMOUTH VOYAGER. WHILE CLOSING THE LIFT GATE, THE LIFT BAR FAILED AND SHATTERED THE REAR WINDOW. THE CONTACT SUSTAINED CUTS AND BRUISES ON HIS HANDS. THE INSURANCE INSPECTOR STATED THAT THE CAUSE WAS DUE TO A MECHANICAL FAILURE. RECALL # 99V213000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) WAS FOUND. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
NHTSA complaint #10193449 — an unverified report by a vehicle owner.
Port Clinton, OHCrash
TIRES
1994 VOYAGER TIRE BLEW OUT. *TS THE CONSUMER LOST CONTROL OF THE VEHICLE AND STRUCK A CONSTRUCTION SIGN. THE VEHICLE SUSTAIN DAMAGE TO ITS HOOD, PASSENGER DOOR, ROOF, RIGHT FRONT TIRE AND RIGHT REAR TIRE.
NHTSA complaint #10176448 — an unverified report by a vehicle owner.
at 184,000 milesSandyville, WV
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
NO KNOWN EVENTS OTHER THAN USE AND RUST LEAD TO FAILURE.. THE PROBLEM WAS DISCOVERED WHEN PASSENGER SIDE REAR TIRE BEGAN RUBBING WHEEL WELL. PLEASE HELP, BOTH LEAF SPRINGS SNAPPED/BROKE ON OUR 1994 VOYAGER! PLEASE BE ADVISED, BE ON WATCH FOR ANY OTHER DODGE/PLYMOUTH VANS DOING THIS, COULD CAUSE DANGEROUS LOSS OF CONTROL AND OR ACCIDENT/INJURY! THIS SHOULD NOT HAVE HAPPENED! WARNING! THIS PART # 80556PN/1504* MAIN LEAF SPRINGS IS DEFECTIVE AND AMAZINGLY BROKE COMPLETELY INTO AT THE FRONT MOUNTS. I HAVE MANY PICTURES TO SEND. PLEASE RECALL ASAP. VIN: RR809177 MILEAGE: 184000 I AM VERY CONCERNED THAT THIS COULD BE JUST THE "TIP OF THE ICEBERG" AND MANY VANS COULD HAVE THE SAME PROBLEM WITH DISASTROUS RESULTS IF LEAF SPRINGS BREAK AT HIGHWAY SPEED! YOU FOLKS NEED TO GET AFTER THIS ASAP! I GOT A GOOD USED 95 WHOLE AXLE WITH LEAFS AND HAD THE OLD AXLE REPLACED WITH THE USED ONE. OLD PARTS/LEAF SPRINGS WITH OLD AXLE HAVE BEEN SAVED AND ARE AVAILABLE.
NHTSA complaint #10159072 — an unverified report by a vehicle owner.
at 202,000 milesLamont, WA
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE WAS PURCHASED TWO WEEKS AGO AND THE TRANSMISSION FAILED. THE TRANSMISSION BEGAN TO MAKE A BANGING NOISE WHILE DRIVING AT 50 MPH. WHEN THE VEHICLE WAS MOVED OFF THE ROAD AND PLACED INTO PARK, THE GEAR POSITION INDICATOR SHIFTED OUT OF PARK . HOWEVER, THE VEHICLE WOULD NOT MOVE IN EITHER DIRECTION. THE DEALERSHIP WAS CONTACTED, AND THEY DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. ACCORDING TO THE CONTACT THIS TRANSMISSION WAS NOTORIOUS FOR ITS HIGH RATE OF FAILURE AND POOR QUALITY. THE CONTACT FELT THE SELLER KNEW ABOUT THESE PROBLEMS AND FAILED TO SOLVE THEM. THE CONSUMER CHECKED THE INTERNET AND DISCOVERED THERE WERE OVER 1,000 IRATE PEOPLE WHO HAD SIMILAR TRANSMISSION PROBLEMS. THE MANUFACTURER SHOULD ACKNOWLEDGE THE PROBLEM AND ISSUE A RECALL. UPDATED ON 05/30/2006.
NHTSA complaint #10157014 — an unverified report by a vehicle owner.
at 110,000 milesTrumbull, CTFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DEAR SIR/MADAM: SAFETY ISSUE: MY PLYMOUTH VAN CAUGHT FIRE SOMEWHERE IN THE LOWER DASHBOARD ON DRIVER SIDE. WE HAD JUST DRIVEN THE CAR AND PARKED IT, WHEN MINUTES LATER THE HORN SOUNDED AND WE SAY SMOKE AND FLAMES. THE FIRE DEPARTMENT WAS CALLED. THE CAR DOORS LOCKED THEMSELVES, ONE FRONT LIGHT WENT ON, REAR TAIL LIGHT WAS ON DURING FIRE. FORTUNATELY NO ONE WAS IN THE VAN. WHY DID THE FIRE START AND WHY DID THE VAN DOORS LOCK. THIS IS A REAL SAFETY ISSUE. PLEASE SEND A REPLY AS TO WHAT YOU PLAN TO DO ABOUT THIS SAFETY ISSUE. THANK YOU.
NHTSA complaint #10143630 — an unverified report by a vehicle owner.
at 181,000 milesMiami, FL
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CALLER SAID THAT WHILE DRIVING TRANSMISSION LOCKED. HE SAID THAT AT 55 OR 60 MPH AND WITHOUT WARNING THE TRANSMISSION L LOCKED IN FIRST OR SECOND GEAR. THE CALLER'S VEHICLE LOST SPEED AND HAD TO GET OFF THE ROAD. HE DROVE THE VEHICLE AT SLOW SPEEDS TO GET TO THE DEALER. DEALER AND MANUFACTURER OFFERED NO HELP FOR FREE.
NHTSA complaint #10137855 — an unverified report by a vehicle owner.
at 100,000 milesLovettsville, VA
PARKING BRAKE
DT: THE CONTACT STATED THE PARKING BRAKE WILL INADVERTENTLY RELEASE AFTER LOCKING IT. THIS HAS BEEN HAPPENING FOR OVER 4-5 YEARS. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE YEARS. IT WILL CLICK AS IF IT WAS LOCKED, THEN IT WILL JERK. IT WILL MAKE A VERY LOUD POPPING NOISE BEFORE IT JERKED. THE DEALER TOLD HIM THE CAR WAS TOO OLD. THE MANUFACTURER SAID IT WAS OUT OF WARRANTY. *AK
NHTSA complaint #10136906 — an unverified report by a vehicle owner.
at 70,202 milesQuakertown, PA
EXTERIOR LIGHTING
THE HEAD LIGHTS BECOME CLOUDY BECAUSE OF ULTRAVIOLET DAMAGE TO THE PLASTIC. THE PLASTIC NEEDS ULTRAVIOLET PROTECTION, LIKE OUR EYEGLASSES HAVE ULTRAVIOLET PROTECTION. THE HEADLIGHT DEVELOP CATARACTS, LITERALLY, BECOMING CLOUDY AND VERY DIFFICULT TO SEE CLEARLY AT NIGHT. I HAVE TO DRIVE VERY SLOWLY. I HAVE FOUND MAGUIRE'S PASTX DOES HELP FOR A FEW MONTHS AND THEN THE HEADLAMPS OR LENSES BECOME CLOUDY AGAIN. OF COURSE EACH TIME I USE THIS PLASTIC CLEANER AND POLISHER, I AM DIMINISHING WHAT LITTLE UV MIGHT BE LEFT IN THE PLASTIC. THIS CLOUDINESS OF THE PLASTIC ALSO IS BAD ENOUGH TO PREVENT THE PASSING OF STATE INSPECTIONS IN PENNSYLVANIA - IT'S REGARDED AS A POSSIBLE HAZARD OBVIOUSLY ACCORDING TO THE STATE INSPECTION.
NHTSA complaint #10135282 — an unverified report by a vehicle owner.
at 118,450 milesOsceola, IN
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT SUDDENLY RECLINED TO FULL BACK POSITION WITHOUT WARNING. AFTER RETURNING SEAT TO UPRIGHT POSITION, FOUND THAT SEAT RECLINE MECHANISM DOES NOT SECURE SEAT, MODERATE PRESSURE ON THE SEAT BACK CAUSES IT TO SUDDENLY RECLINE.
NHTSA complaint #10118287 — an unverified report by a vehicle owner.
THE LIFTGATE SUPPORT BRACKET RECALL 99V210000 REMEDY FAILED. THIS RESULTED IN THE LIFTGATE OPENING WHILE DRIVING.
NHTSA complaint #10114922 — an unverified report by a vehicle owner.
at 75,000 milesSpringvale, ME
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE FAILURE, RESULTING NO BRAKE PRESSURE TO STOP VEHICLE WAS ABLE TO STOP VEHICLE WITH EMERGENCY BRAKE 2ND TIME IN 2 YEARS PARTS REPLACED AT GARAGE. AK
NHTSA complaint #10100717 — an unverified report by a vehicle owner.
at 102,000 milesFOX River Grove, IL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS BRAKING SYSTEM MALFUNCTIONED. AS A RESULT, WHEN APPLYING THE BRAKES A SQUEAKING NOISE WAS HEARD. ALSO, A HESITATION BEFORE THE BRAKES WORKED.
NHTSA complaint #10087280 — an unverified report by a vehicle owner.
NEW Haven, CTCrash
AIR BAGS
NAR 06/19/2003. *MR THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE VEHICLE WAS TOTALED. THE CAR WAS OCCUPIED WITH TWO AIRBAGS AND AT THE TIME OF THE ACCIDENT NONE OF THE AIRBAGS WORKED. *CB
NHTSA complaint #10024461 — an unverified report by a vehicle owner.
at 80,000 milesApopka, FL
UNKNOWN OR OTHER
I HAVE BEEN WORKING ON THIS PEELING PAINT PROBLEM FOR TWO YEARS. I DISCUSSED THIS WITH THE DEALERSHIP SEVERAL TIMES - THEY OFFERED TO GIVE ME A FREE ESTIMATE FOR A NEW PAINT JOB! I HAVE A CHRYSLER CASE #9230347. THE ZONE REP HAS LOOKED AT THE VAN AND OFFERED TO ASSIST WITH REPAINTING. I WAS TOLD TO GET AN ESTIMATE FROM MAACO WHICH WAS $1400 TO REPAINT THE ROOF AND HOOD. HE OFFERED TO PAY $400. I DECIDED TO TAKE THEM TO SMALL CLAIMS COURT AND HAD ANOTHER ESTIMATE TO REPAINT THE ENTIRE VAN FOR $3040.79. WE WENT FOR OUR PRETRIAL CONFERENCE ON JUNE 10, 2003. I WAS TOLD I NEED TO PROVE THAT THIS DEALERSHIP KNEW IN 1994 THAT THE PAINT WOULD FAIL... I CAN'T FIND A SERVICE BULLETIN. BETTER BUSINESS BUREAU ONLY KEEPS RECORDS FOR 3 YRS. WE WENT TO MEDIATION - ME, THE LAWYER FROM THE DEALERSHIP, AND THE ZONE REP FOR CHRYSLER (BILL SEDICK). THE LAWYER WAS A STEREOTYPICAL SLEAZE... HE SAID THE STATUE OF LIMITATIONS WAS 6 YRS AND THIS CASE SHOULD NEVER HAVE BEEN BROUGHT TO COURT. HE TRIED TO GET THE JUDGE TO THROW IT OUT BEFORE WE EVEN WENT TO MEDIATION. THEN HE THREATENED TO MAKE ME PAY THOUSANDS OF DOLLARS IN LEGAL FEES... I DISMISSED THE CASE AGAINST THE DEALERSHIP BECAUSE I LEARNED SEVERAL MONTHS AGO THAT I SHOULDN'T HAVE GONE THAT ROUTE ANYWAY. BUT I HOPE THAT SLEAZY LAWYER DOESN'T THINK IT WAS BECAUSE OF HIM... I TOLD HIM HE WASN'T TELLING THE TRUTH - THAT THERE WAS NO STATUE OF LIMITATIONS UNDER THE MAGNUSON MOSS FED. LAW... HE WAS SUCH A CREEP - HE EVEN MADE THE COURT CLERK MAD BECAUSE HE SAID THEIR DISMISSAL FORM WAS BOGUS. THEN THE CHRYSLER GUY OFFERED $1,500.00 FOR A PAINT JOB. HE EVEN APOLOGIZED FOR THE LAWYER GUY. I'M SUPPOSED TO GO TO A PAINT SHOP FOR AN ESTIMATE AND MR. SEDICK SAID HE'D WORK WITH THEM AND ME TO GET THE VAN REPAINTED. HE WAS PRETTY NICE ACTUALLY. HE SAID HE DIDN'T WANT A DISSATISFIED CUSTOMER AND HE HOPED I WOULD DO BUSINESS WITH THEM AGAIN - I SAID PROBABLY NOT...ANYWAY THANKS FOR YOUR HELP.
NHTSA complaint #10070034 — an unverified report by a vehicle owner.
at 107,000 milesRichmond, UNFire
UNKNOWN OR OTHER
PLEASE BE INFORMED OF A POTENTIAL AUTO FIRE DEFECT ON A 1994 PLYMOUTH VOYAGER VAN WITH A 3.3 ENGINE.. CAUSE: \TUSE OF A METAL CABLE RESTRAINT CLEAT THAT HOLDS THE HIGH AMPERAGE BATTERY CABLE HARNES, NEXT TO THE ALTERNATOR. CLEAT IS LOCATED BEFORE THE MAIN BATTERY FUSE LINK, CONDITION AGRIVATED WITH THERMAL WARMING, LOCATED ABOVE THE EXHAUST MANIFOLD. CLEAT CUTS INTO THE HIGH AMPERAGE CABLE AND IGNITES A FIRE IN THE CABLE HARNES. BURNING HARNES IS LOCATED DIRECTLY BELOW A FLEXABLE FUEL LINE. IT MAY NOT BE POSSIBLE TO EXTINGUISH THE RESULTING FIRE WITHOUT REMOVAL OF THE BATTERY CLAMP, AS THE FUSE LINK AFFORDS NO PROTECTION AND THE FIRE WILL RE-IGNITE. FAULT DISCOVERY: OWNER OBSERVED FIRE SOON AFTER IGNITION AND USED A FIRE EXTINGUISHER TO PUT OUT THE FLAMES, BUT THE CABLE CONTINUED TO INCANDESS UNTIL THE BATTERY CLAMP WAS REMOVED. FOLLOWUP EXAMINATION OF THE RECOVERED METAL CLEAT SHOWED INDICATIONS OF ARC-BURNING. FAILURE MODE: THE FAILURE MODE MAY EXPLAIN THE CAUSE OF OTHER INCIDENTS WHERE THE VEHICLE WAS EITHER PARKED UNATTENDED OR BEING DRIVEN AT HIGHER SPEED, AND EVIDENCE OF CAUSE COULD NOT BE DETERMINED DUE TO MORE EXTENSIVE FIRE LOSS.
NHTSA complaint #10071318 — an unverified report by a vehicle owner.
at 103,214 milesMountain Home, AR
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AND TURNING TO THE LEFT APPROXIMATELY AT 15 MPH CONSUMER HEARD A LOUD NOISE COMING THROUGH THE FRONT END AND VEHICLE STALLED. CONSUMER ENGAGED VEHICLE IN PARK AND TURNED OFF THE ENGINE.
NHTSA complaint #10066713 — an unverified report by a vehicle owner.
at 91,386 milesBryan, TX
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER INDICATED THAT VEHICLE STALLED WHEN SLOWING DOWN. *AK
NHTSA complaint #10050331 — an unverified report by a vehicle owner.
Lorain, OHFire
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCED AN UNDER HOOD FIRE.*MR THE CONSUMER NOTICED SMOKE WHILE DRIVING. SHE PULLED OVER AND AT THAT TIME THE SMOKE WAS CLEAR. SHE NOTICED THE SMOKE TURNED BLACK AND EXITED THE VEHICLE. WHEN SHE LOOKED UNDER THE VEHICLE, THERE WERE LITTLE FLAMES. THERE WERE NO INJURIES. *PH
NHTSA complaint #10047824 — an unverified report by a vehicle owner.