Owners have filed 214 complaints
about the 2000 Plymouth Voyager with NHTSA between 1999 and 2020.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 6 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 19
Against the median year of the Plymouth Voyager. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 38
22% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other Plymouth Voyager
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
1724.3%
Park/Neutral Start Interlock Switch
1318.6%
Belts AND Associated Pulleys
912.9%
Gasoline
811.4%
Frontal
811.4%
AIR Conditioner
68.6%
Horn
57.1%
Engine
45.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
43.7%
10,000 – 24,999 miles
76.5%
25,000 – 49,999 miles
3028.0%
50,000 – 74,999 miles
2725.2%
75,000 – 99,999 miles
1715.9%
100,000 – 149,999 miles
1816.8%
150,000+ miles
43.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2000 Plymouth Voyager
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 1999peak 12Mar 2020
NHTSA investigations into the 2000 Plymouth Voyager
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04013Opened 4 Jun 2004Closed 25 May 2005AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECT...
EA01007Opened 21 Feb 2001Closed 22 Nov 2002ELECTRICAL SYSTEM
AIR BAG CLOCKSPRING
RQ00008Opened 9 Mar 2000Closed 18 Mar 2002VEHICLE SPEED CONTROL:LINKAGES
DC MINIVAN FUEL INJECTOR RAIL LEAK
Recalls on the 2000 Plymouth Voyager
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10E034000
EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
06E091000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
04V480000
AIR BAGS
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
03E053000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk: A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
03E045000
EQUIPMENT
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk: IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
00V268000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004366237,695 units in Canada
Airbag
On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate. Until the problem is remedied, the drivers airbag will not deploy as required in a frontal crash, increasing the risk of injury to the seat occupant. Correction: Dealers will replace the clockspring assembly on vehicles with less than 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall 2000215183,085 units in Canada
Fuel System
On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.
Recall 199920050 units in Canada
Emissions
On certain vehicles equipped with 3.0 litre engines, the Vehicle Emission Control Information (VECI) labels are those required by the US federal standard. Correction: The correct VECI label, along with installation instructions will be mailed to owners.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 120,000 milesOmaha, NECrash1 injured1 killed
AIR BAGS
TL* THE CONTACT OWNED A 2000 PLYMOUTH VOYAGER. WHILE DRIVING 30 MPH, THE DRIVER CRASHED INTO A WALL AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10660873 — an unverified report by a vehicle owner.
at 110,000 milesBronx, NY1 injured
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2000 CHRYSLER VOYAGER. WHILE DRIVING 25 MPH, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. A POLICE REPORT WAS FILED. THE DRIVER WAS RUSHED TO THE EMERGENCY ROOM BECAUSE HIS EYES WERE BURNING AND HIS VISION WAS LIMITED. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
NHTSA complaint #10205343 — an unverified report by a vehicle owner.
at 114,000 milesHarrah, OKFire
ELECTRICAL SYSTEM:WIRING
PURCHASED 2000 CHRYSLER VOYAGER MINIVAN FROM DAVID STANLEY DODGE IN MIDWEST CITY, OK. ON SEPTEMBER 22, 2005, THE VEHICLE CAUGHT ON FIRE IN THE INSIDE OF THE VEHICLE, IN THE REAR NEAR THE SPEAKER COMPARTMENT. LUCKILY THE FIRE EXTINGUISHED ITSELF AND NO FURTHER DAMAGE TO THE VEHICLE OTHER THAN THE SPEAKER AND MELTING OF WIRES AROUND SPEAKER. NO INJURIES. INVESTIGATED VEHICLE FIRES ON SIMILAR VEHICLES AND FOUND THE 2001 AND 2002 CHRYSLER/DODGE MINIVANS WERE RECALLED FOR FIRE STEMMING FROM A MANUFACTURING DEFECT WHERE THE ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS. (DIRECTLY FROM RECALL NOTICE) THE RECALL NOTICE WAS NHTSA CAMPAIGN ID NUMBER : 04V531000 OBVIOUSLY WHAT OCCURRED WITH MY VAN IS EXACTLY AS DESCRIBED IN THIS RECALL, THE AIR CONDITIONING UNIT WAS RUNNING AND ALSO THE RADIO WAS TURNED ON HOWEVER MY VEHICLE WAS NOT RECALLED DUE TO THIS DEFECT. WHEN I TOOK THE VEHICLE TO DAVID STANLEY DODGE LOCATED AT 7609 SE 29TH STREET, MIDWEST CITY, OK 73110 (405)737-3700 "NICK" WAS MY SERVICE ADVISOR. ALTHOUGH NICK WAS HELPFUL, THEY CONTACTED CHRYSLER AND DENIED ANY CLAIM OR RESPONSIBILITY AND WOULD NOT EVEN LOOK AT THE VEHICLE TO ENSURE ITS SAFETY! I NOW FEEL UNSAFE DRIVING THIS VEHICLE FOR FURTHER PROBLEMS. THANK YOU FOR YOU TIME IN THIS MATTER!
NHTSA complaint #10137792 — an unverified report by a vehicle owner.
at 140,000 milesSeymour, CTCrashFire
ELECTRICAL SYSTEM
MY VEHICLE HIT THE REAR OF A JEEP CHEROKEE AT APPROX. 10 MPH. I STOPPED AND EXITED THE VEHICLE TO LOOK AT THE DAMAGE AND FOUND PRACTICALLY NOTHING. THE ENGINE COMPARTMENT THEN BURST INTO FLAMES AND DESTROYED THE ENTIRE FRONT OF THE VAN. I DO NOT KNOW WHAT CAUSED THE FIRE, BUT I THOUGHT I SHOULD REPORT THE INCIDENT. I HAVE SENT THE VAN TO THE JUNK YARD. I HAVE TAKEN SEVERAL PICTURES OF THE DAMAGE AND WOULD BE GLAD TO SHARE THEM WITH YOU.
NHTSA complaint #10135939 — an unverified report by a vehicle owner.
at 28,000 milesMckees Rocks, PACrash1 injured
UNKNOWN OR OTHER
I RETURNED TO THE VAN AFTER GROCERY SHOPPING, GOT IN AND BUCKLED MY SEAT BELT. I TURNED ON THE IGNITION AND PLACED THE VAN IN REVERSE TO BACK OUT OF THE HANDICAP PARKING SPOT CLOSEST TO THE STORE. BEFORE I COULD REACT, THE ENGINE BEGAN TO RACE AT HIGH SPEED SENDING ME AND THE VAN BACKWARDS! I WAS TRYING TO REACH FOR THE KEY TO TURN OFF THE ENGINE WHILE TURNING IN A CIRCLE TWICE KNOCKING DOWN A TREE AND COMING TO A STOP WHEN THE REAR OF THE VAN HIT THE BRICK BUILDING. I WAS THEN ABLE TO TURN OFF THE ENGINE. NO EARLIER PROBLEM LIKE THIS HAS EVER HAPPENED BUT THERE HAVE BEEN REPEATED ATTEMPTS TO REPAIR OUR CRUISE CONTROL WHICH NEVER WORKED DURING THE TIME WE'VE OWNED THE VAN. THE VAN HAS YET TO BE CHECKED BY THE INSURANCE COMPANY.
NHTSA complaint #10121930 — an unverified report by a vehicle owner.
at 42,583 milesHernando, FLCrash1 injured
SEATS:FRONT ASSEMBLY:RECLINER
VEHICLE WAS REAR ENDED WHILE AT A COMPLETE STOP. UPON IMPACT, BOTH FRONT SEAT BACKS SNAPPED AND COLLAPSED BACKWARDS, CAUSING THE DRIVER TO FALL BACKWARDS;HIS FOOT SLIPPING OFF THE BRAKE PEDAL. VEHICLE CAREENED ACROSS THE STREET ONTO A FIELD 150 FOOT AWAY. DRIVER WAS NOT INJURED. HOWEVER, THE PASSENGER WAS TAKEN TO THE HOSPITAL FOR EMERGENCY TREATMENT.
NHTSA complaint #10115372 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 1,500 milesSt.paul, MN
STEERING
THE SERPENTINE BELT COMES OFF CAUSING THE POWER STEERING TO FAIL, AND THE ALTERNATOR NOT TO WORK. THIS HAS OCCURRED OFF AND ON SINCE THE VEHICLE WAS NEW. THIS FAILURE OCCURS IN MOTION WHEN THE STREETS ARE WET AND A BIT BUMPY.
NHTSA complaint #11315885 — an unverified report by a vehicle owner.
at 1,500 milesSt.paul, MN
ELECTRICAL SYSTEM
THE SERPENTINE BELT COMES OFF CAUSING THE POWER STEERING TO FAIL, AND THE ALTERNATOR NOT TO WORK. THIS HAS OCCURRED OFF AND ON SINCE THE VEHICLE WAS NEW. THIS FAILURE OCCURS IN MOTION WHEN THE STREETS ARE WET AND A BIT BUMPY.
NHTSA complaint #11315885 — an unverified report by a vehicle owner.
at 120,000 milesOmaha, NECrash1 injured1 killed
AIR BAGS
TL* THE CONTACT OWNED A 2000 PLYMOUTH VOYAGER. WHILE DRIVING 30 MPH, THE DRIVER CRASHED INTO A WALL AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10660873 — an unverified report by a vehicle owner.
at 102,000 milesFarmington Hills, MI
STEERING
MY MINIVAN HAS A BADLY CORRODED DRIVER SIDE STRUT TOWER THAT CHRYSLER KNOWS IS A PRODUCT FLOW YET WILL NOT AUTHORISE REPAIRS TO. THIS PLACES ALL OWNERS FAMILIES AND THE GENERAL PUBLIC AT GRAVE DANGER WHEN THIS TOWER. *TR COLLAPSES FOR THE VEHICLE LOOSES STEERING AND THE WHEEL FALLS OFF. I FEEL A RECALL IS IN HIGH ORDER BEFORE SOMEONE GETS INJURED OR KILLED.THIS MAY HAVE HAPPENED ALREADY.ALL MINIVANS FROM 1996-2000 ARE AFFECTED. ALL MY CALLS HAVE FALLEN ON DEAF EARS. OWN UP TO YOUR PRODUCT FLAW CHYSLER AND DO THE RIGHT THING! YOU GOT GOVERNMENT BAIL OUT MONEY HOW ABOUT BAILING OUT YOUR CUSTOMERS AND THE GENERAL PUBLIC AT LARGE. I HOPE MY FAMILY OR THE GENERAL PUBLIC WILL NOT SUCCUMB TO THIS PRODUCT DEFECT.
NHTSA complaint #10502658 — an unverified report by a vehicle owner.
at 102,000 milesFarmington Hills, MI
SUSPENSION
MY MINIVAN HAS A BADLY CORRODED DRIVER SIDE STRUT TOWER THAT CHRYSLER KNOWS IS A PRODUCT FLOW YET WILL NOT AUTHORISE REPAIRS TO. THIS PLACES ALL OWNERS FAMILIES AND THE GENERAL PUBLIC AT GRAVE DANGER WHEN THIS TOWER. *TR COLLAPSES FOR THE VEHICLE LOOSES STEERING AND THE WHEEL FALLS OFF. I FEEL A RECALL IS IN HIGH ORDER BEFORE SOMEONE GETS INJURED OR KILLED.THIS MAY HAVE HAPPENED ALREADY.ALL MINIVANS FROM 1996-2000 ARE AFFECTED. ALL MY CALLS HAVE FALLEN ON DEAF EARS. OWN UP TO YOUR PRODUCT FLAW CHYSLER AND DO THE RIGHT THING! YOU GOT GOVERNMENT BAIL OUT MONEY HOW ABOUT BAILING OUT YOUR CUSTOMERS AND THE GENERAL PUBLIC AT LARGE. I HOPE MY FAMILY OR THE GENERAL PUBLIC WILL NOT SUCCUMB TO THIS PRODUCT DEFECT.
NHTSA complaint #10502658 — an unverified report by a vehicle owner.
at 130,177 milesBridgewater, MA
STEERING
DRIVER'S SIDE UPPER STRUT TOWER SHEET METAL RUSTED THROUGH - PASSENGER SIDE STRUT TOWER, LIKE NEW(NO RUST AT ALL) MANY OTHER LIKE VEHICLE COMPLAINTS FOUND ON INTERNET SEARCH.
NHTSA complaint #10428718 — an unverified report by a vehicle owner.
at 130,177 milesBridgewater, MA
SUSPENSION
DRIVER'S SIDE UPPER STRUT TOWER SHEET METAL RUSTED THROUGH - PASSENGER SIDE STRUT TOWER, LIKE NEW(NO RUST AT ALL) MANY OTHER LIKE VEHICLE COMPLAINTS FOUND ON INTERNET SEARCH.
NHTSA complaint #10428718 — an unverified report by a vehicle owner.
at 130,177 milesBridgewater, MA
STRUCTURE:BODY
DRIVER'S SIDE UPPER STRUT TOWER SHEET METAL RUSTED THROUGH - PASSENGER SIDE STRUT TOWER, LIKE NEW(NO RUST AT ALL) MANY OTHER LIKE VEHICLE COMPLAINTS FOUND ON INTERNET SEARCH.
NHTSA complaint #10428718 — an unverified report by a vehicle owner.
at 103,976 milesWinter Park, FL
ENGINE AND ENGINE COOLING
OVER THE PAST 5 YEARS - SINCE THE REPLACEMENT MY SERPENTINE BELT ON MY 2000 CHRYSLER VOYAGER HAS POPPED OFF 4 OR 5 TIMES. SINCE OUR LOCAL DEALER IS NO LONGER HERE I HAD TO PAY $93.21 TODAY TO HAVE THE BELT PUT BACK. THE MECHANIC CHECKED THE BELT AND TENSIONER AND FOUND BOTH IN PRACTICALLY BRAND NEW CONDITION AND GOOD WORKING ORDER. HE COULD NOT FIND A REASON WHY IT WOULD COME OFF. EACH TIME IT HAS COME OFF WAS AFTER A RAIN. IN RESEARCHING THIS PROBLEM ONLINE I FOUND THAT IT HAS HAPPENED A LOT TO MANY OTHERS ALSO. MY FORMER DEALER'S MECHANICS ALSO COULD NOT EXPLAIN WHY THIS OCCURS. THIS IS A DANGEROUS SITUATION THAT NEEDS A QUICK AND PERMANENT SOLUTION SINCE ALL THE POWER CONTROLS SUCH AS STEERING ARE MANAGED BY THIS ONE BELT. ONCE OUT YOU NO LONGER HAVE ANY POWER ASSISTED STEERING. *TR UPDATED 06/30/11 *BF UPDATED 07/01/11
NHTSA complaint #10408931 — an unverified report by a vehicle owner.
at 95,000 milesCape Coral, FL
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 2000 CHRYSLER VOYAGER. THE ENGINE SERPENTINE BELT WAS REPLACED JULY 2009 WHEN THE VEHICLE WAS TAKEN TO THE GARAGE FOR ROUTINE MAINTENANCE. LESS THAN ONE MONTH LATER, THE SERPENTINE BELT FAILED. ONE MONTH LATER, THE BELT COMPLETELY FRACTURED FROM THE VEHICLE WHILE DRIVING 25 MPH. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE SERPENTINE BELT WAS REPLACED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 111,000.
NHTSA complaint #10351904 — an unverified report by a vehicle owner.
Florence, KY
STRUCTURE
I OWN A 2000 CHRYSLER VOYAGER SE 3.3L. THE DRIVER'S SIDE STRUT TOWER HAD SEVERE RUST ALMOST TO THE POINT OF RUSTING COMPLETELY THROUGH. VEHICLE HAS APPROX 146K MILES. I WAS FORCED TO PAY A LOCAL BODY SHOP TO REPAIR THE DAMAGE AND INSTALL A NEW STRUT TOWER CAP.
NHTSA complaint #10347371 — an unverified report by a vehicle owner.
at 135,000 milesAtlanta, GA
ENGINE AND ENGINE COOLING:ENGINE
DURING A VERY HEAVY RAIN, I HIT A BIG PUDDLE WHICH CAUSED THE SERPENTINE BELT TO COME OFF THE PULLEYS. MY MECHANIC SAID IT IS A COMMON PROBLEM WITH THIS VEHICLE. THE RESULT IS NO POWER STEERING, NO ALTERNATOR TO CHARGE THE BATTERY AND NO WATER PUMP TO COOL THE ENGINE. I DROVE IT UNTIL THE TEMP GAUGE SHOWED HOT AND THEN SHUT IT DOWN. NO MAJOR DAMAGE RESULTED. MECHANIC PUT BELT BACK ON FOR $15.00. 135K MILES ON VEHICLE AND IS VERY DEPENDABLE.
NHTSA complaint #10292511 — an unverified report by a vehicle owner.
at 165,000 milesMound, MN
STRUCTURE:FRAME AND MEMBERS
THE STRUT TOWERS OF 2000 CHRYSLER VOYAGER ARE COMPLETELY RUSTED OUT. IF THEY BREAK APART IT WILL LIKELY BREAK THROUGH THE HOOD OR WINDSHIELD CAUSING SERIOUS ACCIDENT AND OR INJURIES WE WERE TOLD BY BLOOMINGTON CHRYSLER (THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE) IT WOULD BE $1000.00 TO REPAIR. THEY TOLD ME THEY HAVE REPAIRED OVER 30 SIMILAR VEHICLES JUST THIS SUMMER 2009 WITH SAME PROBLEM.
NHTSA complaint #10289823 — an unverified report by a vehicle owner.
at 89,000 milesPlainville, CT
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2000 CHRYSLER VOYAGER. WHILE DRIVING IN EXCESSIVE RAINY CONDITIONS, HE NOTICED THAT THE BATTERY LIGHT APPEARED ON THE DASHBOARD AND THE VEHICLE NO LONGER HAD POWER STEERING. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 89000. UPDATED 12/07/09 *BF THE SERPENTINE BELT WAS REPLACED. UPDATED 12/09/09
NHTSA complaint #10289839 — an unverified report by a vehicle owner.
at 165,000 milesMound, MN
STRUCTURE:BODY
THE STRUT TOWERS OF 2000 CHRYSLER VOYAGER ARE COMPLETELY RUSTED OUT. IF THEY BREAK APART IT WILL LIKELY BREAK THROUGH THE HOOD OR WINDSHIELD CAUSING SERIOUS ACCIDENT AND OR INJURIES WE WERE TOLD BY BLOOMINGTON CHRYSLER (THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE) IT WOULD BE $1000.00 TO REPAIR. THEY TOLD ME THEY HAVE REPAIRED OVER 30 SIMILAR VEHICLES JUST THIS SUMMER 2009 WITH SAME PROBLEM.
NHTSA complaint #10289823 — an unverified report by a vehicle owner.
at 154,000 milesMontevallo, AL
TIRES
FOUR TIRES TREAD SEPARATION ALL SAME TREAD WEAR DOUGLAS TIRE 215/70R14 I HAVE PHOTOS AVAILABLE OF TODAY'S TIRE AND WILL PHOTOGRAPH THE REMAINING TWO SERIAL NUMBERS AND CHECK FOR THE FOURTH AT THE WAL MART THAT REPLACED IT. PROPERTY DAMAGE WAS NEGLIGIBLE BUT I WAS PREPARED FOR THE TIRE FAILURE I ROTATED THEM TO THE REAR DUE TO THE BELT WEARING THROUGH THE CENTER OF THE TREAD.
NHTSA complaint #10272429 — an unverified report by a vehicle owner.
at 125,000 milesWest Lafayette, IN
SUSPENSION:FRONT
TSB #2304402 AND NHTSA #10000317: I HAVE THIS PROBLEM OF A RUSTED OUT STRUT TOWER. MY MECHANIC INFORMED ME THAT IT COULD BE DANGEROUS TO DRIVE. ALTHOUGH THIS IS A COMMON PROBLEM FOR 1996 - 2000 MINIVANS FOR ALL THREE CHRYSLER MODELS DURING THOSE YEARS, THERE IS NO RECALL BY THE MANUFACTURER, AND THERE SHOULD BE.
NHTSA complaint #10270059 — an unverified report by a vehicle owner.
at 125,000 milesWest Lafayette, IN
STRUCTURE:FRAME AND MEMBERS
TSB #2304402 AND NHTSA #10000317: I HAVE THIS PROBLEM OF A RUSTED OUT STRUT TOWER. MY MECHANIC INFORMED ME THAT IT COULD BE DANGEROUS TO DRIVE. ALTHOUGH THIS IS A COMMON PROBLEM FOR 1996 - 2000 MINIVANS FOR ALL THREE CHRYSLER MODELS DURING THOSE YEARS, THERE IS NO RECALL BY THE MANUFACTURER, AND THERE SHOULD BE.
NHTSA complaint #10270059 — an unverified report by a vehicle owner.
at 130,000 milesSnow Hill, MD
ENGINE AND ENGINE COOLING
I HAVE A 2000 CHRYSLER MINI VAN AND MY SERPENTINE BELT KEEPS COMING OFF WHEN IT RAINS. THIS HAS HAPPENED 4 TIMES IN ONE YEAR. THEY HAVE REPLACED THE BELT AND FIXED THE TENSIONER ITS IN THE SHOP RIGHT NOW AND WAITING FOR A BELT KIT TO FIX THE PROBLEM (GATES SYSTEM KIT). WHY ISN'T THERE A RECALL ON THIS PROBLEM?
NHTSA complaint #10252955 — an unverified report by a vehicle owner.
at 33,500 milesLavista, NE
TIRES
MY MOTHER, BROTHER, AND I WERE ON AN EMERGENCY TRIP TO ARKANSAS IN THE MIDDLE OF THE NIGHT ON 09/01/08. WE HAD JUST GONE THROUGH KANSAS CITY, MO WHEN MY BROTHER (WHO WAS DRIVING AT THE TIME) LOST CONTROL OF MY 2000 PLYMOUTH VOYAGER VAN AND WAS ABLE TO GET THE VAN OFF TO THE SIDE OF THE INTERSTATE. LUCKILY, THERE WAS NOT A CRASH INVOLVED. THE FRONT DRIVER'S SIDE TIRE WAS SHREDDED DOWN TO NOTHING. HE PUT ON THE SPARE TIRE AND WE STAYED OVER NIGHT AT AN IHOP RESTAURANT. IN THE MORNING, WE WENT TO WALMART AND HAD THE TIRE REPLACED FOR $84.74, AND WE WERE ABLE TO CONTINUE OUR TRIP. WHEN WE RETURNED HOME TO OMAHA, NE, I WENT TO SEARS WHERE THE TIRES WERE ORIGINALLY PURCHASED IN MAY 2005. THE MANAGER OF THE GARAGE AT SEARS WENT OUT TO LOOK AT THE TIRE THE SHREDDED AND ALSO INSPECTED THE OTHER TIRES. HE WAS SURPRISED BY THE LOOK OF THE SHREDDED TIRE (WHICH I KEPT AS EVIDENCE OF THE DAMAGE) AND HE ALSO NOTICED THAT BOTH PASSENGER SIDE TIRES WERE SPLITTING ON THE SIDEWALLS THE SAME WAY THAT THE BLOWN TIRE DID. THE MANAGER ORDERED THREE NEW TIRES, AND THEY WERE MOUNTED ON 09/28/08. I HAVE "ROAD HAZARD PLUS SERVICE AGREEMENT" WITH SEARS, BUT IT STILL COST ME $317.96 TO REPLACE THE 3 TIRES. SEARS ADJUSTED THE BILL BY $35.11 AND $26.33 (TREAD ADJUSTMENT) FOR THE 2 TIRES THAT HAD SPLITS ON THE SIDEWALLS, BUT I HAD TO PAY THE TOTAL COST OF THE TIRE THAT SHREDDED. I WAS VERY UPSET BY THE WHOLE SITUATION. THE TIRES WERE ONLY 3 YEARS OLD AND HAD ABOUT 33,500 MILES ON THEM (75,000 MILE WARRANTY). THE MANAGER GAVE ME THE FOLLOWING NUMBER: PJKCWKHR1005, BUT I DON'T RECALL WHAT IT WAS FOR. IN THE END, IT COST ME $402.70 ($84.74 + $317.96) TO REPLACE THE TIRES (I KEPT THE WALMART TIRE AS A SPARE). I BELIEVE THAT THESE TIRES WERE A DEFECTIVE, BAD BATCH OF TIRES, AND THAT I SHOULD BE REIMBURSED BY EITHER GOODYEAR OR SEARS. I WOULD LIKE TO KNOW IF THERE HAVE BEEN ANY OTHER COMPLAINTS ABOUT THESE PARTICULAR TIRES. THE TIRES ARE GOODYEAR P205/75S14 WEATHERHANDLER LS.
NHTSA complaint #10248333 — an unverified report by a vehicle owner.
at 127,616 milesCovington, GA
WHEELS
MY SON WAS DRIVING OUR MINIVAN 2000 VOYAGER AND THE FACTORY WHEEL OR RIM CRACKED INTO TWO HALVES DAMAGING THE TIRE BY CUTTING THE SIDE WALL. I AM NOT SURE THE OTHER THREE RIMS ARE SAFE.
NHTSA complaint #10247515 — an unverified report by a vehicle owner.
at 58,000 milesPittsburgh, PA
SUSPENSION:FRONT
JUST INFORMED FROM MECHANIC THAT MY FRONT STRUT TOWERS ARE RUSTED THROUGH. DRIVER SIDE IS COMPLETED ROTTED AWAY AND PASSENGER SIDE SHOULD HAPPEN AFTER THIS WINTER. MY 2000 PLYMOUTH VOYAGER HAS UNDER 60,000MILE AND HAS ONLY 2 OWNERS. I HAVE RESEARCHED THAT THIS IS WAY TOO FREQUENT IN VOYAGERS FROM 1996 TO AT LEAST 2000 FOR THEIR NOT BE A MANDATE RECALL ON THIS. THE REPAIR COST CAN COST UP TO $3000 WHICH MOST PEOPLE CANNOT AFFORD. THROUGH MY INTERNET RESEARCH, I AM AWARE THAT CHRYSLER ISSUED SOME SORT OF SUGGESTED FIX FOR THE PROBLEM IN 1992 BUT NOT A RECALL. THIS IS A SERIOUS PROBLEM AND I KNOW IF AT LEAST 6 PEOPLE PERSONALLY THAT ARE HAVING THE SAME PROBLEM. SOMETHING NEEDS TO BE DONE!
NHTSA complaint #10247232 — an unverified report by a vehicle owner.
at 40,000 milesCarol Stream, IL
SUSPENSION:FRONT
RUST HAS BEEN DEVELOPING ON TOP OF THE DRIVERS SIDE FRONT RUST TOWER FOR SEVERAL YEARS. HAVING JUST TAKEN AUTO CLASSES BECAME AWARE THAT THIS IS A PROBLEM THAT AFFECTS SAFETY. DEALERS HAVE NOT MENTIONED IT IN THE PAST (WHILE UNDER RUST PROTECTION WARRANTY). THE CAR IS RUNNING FINE PRESENTLY, BUT THIS IS GOING TO BE A SAFETY ISSUE WHEN THE STRUT TOWER SEPARATES FROM THE REST OF THE CAR DUE TO RUST. THIS IS A DESIGN FLAW FOR THIS CAR. I HAVE BEEN TOLD THAT IS COMMON. THERE IS ALREADY A TSB ON IT (23-044-02). THE REPAIR WILL COST $1,000. I HAVE ASKED CHRYSLER FOR ASSISTANCE ON IT AND THEY WILL NOT PROVIDE ANY. I HAVE NOT HAD THE REPAIR WORK DONE YET. THERE IS NO DATE OF INCIDENT, THIS HAS EXISTED FOR AT LEAST 5 YEARS, BUT BEEN UNREPORTED.
NHTSA complaint #10239961 — an unverified report by a vehicle owner.
at 45,900 milesBrooklyn, NY
SERVICE BRAKES, HYDRAULIC
ON 11/05 THE DEALER REPLACED THE MASTER CYLINDER BECAUSE IT WAS LEAKING. I NOW NOTICE IT IS LEAKING AGAIN. THE FIRE WALL IS ALL RUSTED, I DON'T KNOW WHAT DAMAGE IS BEING DONE FROM THE FLUID DRIPPING DOWN.
NHTSA complaint #10239537 — an unverified report by a vehicle owner.
at 123,000 milesButler, PA
AIR BAGS
AIRBAG LIGHT STAYS ON HORN DOES NOT WORK BAD STRUTS, LOUD STRUTS SOUNDS.
NHTSA complaint #10219265 — an unverified report by a vehicle owner.