2018 RAM 1500 driver assist problems

FORWARD COLLISION AVOIDANCE: WARNINGS

Car dealership (CarMax) has been not repairing vehicles that are still under warranty and not having loaner vehicles available and having secondary repair shops that are not getting paid to repair warranty issues. My vehicle has been having cv boot issues that have not been repaired as of this date (4/9/2026 .

NHTSA complaint #11730483 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My ABS is not working due to a faulty ABS module or hydraulic control unit this has caused my truck to lock up the brakes during a hard stop instead of the ABS working it also has affected the cruise control. It no longer works. This is not an issue just with the 2500,3500 let’s get 1500 on board.

NHTSA complaint #11723238 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-over prevention camera malfunctioned and the screen was blank, creating a rear visibility hazard for the driver. Additionally, while driving at an undisclosed speed, the vehicle stalled and was towed to the local mechanic. The alternator and battery were replaced on several occasions; however, the failure persisted. The contact stated that on another occasion, while driving at an undisclosed speed, the tailgate erroneously opened. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Numbers: 18V398000 (BACK OVER PREVENTION) or 19V347000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failures listed in the recalls. The failure mileage was unknown.

NHTSA complaint #11720115 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I am writing to your Company regarding the unavailability of the ABS Control Module for 2017 Ram 1500 trucks. My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation, in that the lack of an operating ABS system is conducive to skidding and accidents. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence in my efforts to find a replacement module, but I have been totally unsuccessful. I have been told by one of your Customer Service representatives that your Company is “…unable to maintain a complete inventory for an indefinite period and the lower the demand, the less likely it is we will have stocked parts. As such, the part you are requesting is no longer in our inventory.” I am aware of a current class action suit against your company for the RAM 2500 & 3500 for the same issue. I guess the owners’ lives of the Ram 1500 are not as important. Wilson, et al. v. FCA US LLC Case No. 4:22-cv-0044 This is absolutely appalling. Apparently, several thousand Ram owners who paid tens of thousands of dollars for their trucks are not important enough to your Company to warrant providing the necessary support for their products. I am thoroughly disgusted with the disrespect and value you place on the safety and lives of your truck owners and the other drivers on the road who are in danger due to the lack of support or concern you have for your “valued? owners”.

NHTSA complaint #11695759 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

There are countless number of individuals like myself who have paid good hard earned money to own these trucks only to find out that everyone I know has endured the issue with the ABS module it seems. And online that's all you can find now me owning other manufactured vehicles I've never encountered this issue before. But I don't understand how this is a known part that will fail and when it does fail it's up to the owners of the truck to have to pay out of pocket thousands of dollars to get it repaired after spending more than $50,000 to be able to own the truck. I can't imagine the other owners who are not able to afford these costly expenses to get repaired immediately and are forced to continue driving on the road ways endangering themselves and other innocent lives on the road ways

NHTSA complaint #11680748 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

There are countless number of individuals like myself who have paid good hard earned money to own these trucks only to find out that everyone I know has endured the issue with the ABS module it seems. And online that's all you can find now me owning other manufactured vehicles I've never encountered this issue before. But I don't understand how this is a known part that will fail and when it does fail it's up to the owners of the truck to have to pay out of pocket thousands of dollars to get it repaired after spending more than $50,000 to be able to own the truck. I can't imagine the other owners who are not able to afford these costly expenses to get repaired immediately and are forced to continue driving on the road ways endangering themselves and other innocent lives on the road ways

NHTSA complaint #11680748 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have a 2018 RAM 1500 that keeps flashing for the code for the ABS module. This malfunction has completely disabled the ABS system. My mechanic feels that this is a genuine safety hazard and the module needs to be replaced. RAM says the parts have been on back order for over a year. I'm on several different RAM/DOGE message boards and there are plenty of trucks that are having this issue and are told the same that the part is on back order for over a year. Please hold RAM/DODGE accountable for this obvious defect. Thank you for your time.

NHTSA complaint #11673458 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

The uconnect 8.4 radio screen started delaminating. The delamination caused the screen to randomly turn things on/off, call random people including the emergency number, radio switching channels and changing volume, park assist warning buzzer to stop working, back-up camera ceased working and numerous other symptoms. Any, or all of these symptoms, will distract a driver to the point where an accident could occur. This has not only happened to me but thousands of other owners who own uconnect radios in their vehicles. The company, in my case FCA, has ignored this problem and has refused to repair or replace the radio. Clearly this is a faulty part that needs to be replaced before someone gets seriously injured or killed.

NHTSA complaint #11671098 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The uconnect 8.4 radio screen started delaminating. The delamination caused the screen to randomly turn things on/off, call random people including the emergency number, radio switching channels and changing volume, park assist warning buzzer to stop working, back-up camera ceased working and numerous other symptoms. Any, or all of these symptoms, will distract a driver to the point where an accident could occur. This has not only happened to me but thousands of other owners who own uconnect radios in their vehicles. The company, in my case FCA, has ignored this problem and has refused to repair or replace the radio. Clearly this is a faulty part that needs to be replaced before someone gets seriously injured or killed.

NHTSA complaint #11671098 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

So my power steering is going in and out while I’m driving, making it very hard to steer and keep control of the vehicle. I’m reporting this issue. Because I feel like it’s a safety problem.

NHTSA complaint #11656484 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-up camera intermittently malfunctioned and displayed a black screen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.

NHTSA complaint #11591557 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.

NHTSA complaint #11587085 — an unverified report by a vehicle owner.

LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

The contact owns a 2018 Ram 1500. The contact stated that the navigation system was dialing numbers independently. The contact stated that the air conditioner and heater were independently activating and deactivating. The vehicle was taken to the local dealer, who determined there was no indication of delamination to the screen. The vehicle was repaired. The manufacturer was contacted. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 38,472. VIN tool confirms parts not available.

NHTSA complaint #11564641 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

There is a visible defect in the touch screen of the infotainment unit, which seems to be progressing in a top down direction. I suspect that the touch screen is delaminating and the electrical characteristics of the unit are degrading. The unit now "self-selects" and changes radio settings (FM to AM, or station), or screens (navigation, to CarPlay, to comfort settings, to...). Any and all features selectable through the touch screen, are accessible and changeable randomly; navigation screens and destination changes via both CarPlay and the onboard navigation system; windshield wiper/rain detection settings; high-beam auto dim on/off; parking assist; HVAC temperature, vent selection controls and fan speed; windshield and side mirror defroster; trailer setting selection. So far driver distraction has presented the primary risk. I have experienced the unit self-selecting/changing selections at a rate of approximately 5 selections per second, too fast to keep up with while parked or driving. I am concerned that parking assist features could be turned off or warning volumes changed without my knowledge. If towing a trailer, having the trailer braking options changed or having a different trailer selected could be dangerous. Power relays are also being switched rapidly. My issue has not been confirmed by a dealer or independent service center, but there are numerous Youtube postings documenting the issue. My vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps or messages. The first symptom was the undesired stopping of podcasts or changing of episodes. The problem became prominent approximately 12/14/2023 and has persisted. On [XXX] while driving on [XXX] in southern California the unit dialed and connected to the 911 operator twice and terminated both calls without my choosing to do so. Similarly outgoing emergency calls could be cancelled without completion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

NHTSA complaint #11564081 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The contact owns a 2018 Ram 1500. The contact stated that while reversing down the driveway, he noticed that the rearview camera image displayed was extremely blurry. The contact stated that the infotainment system was operating erratically by making SOS calls, changing settings, and displaying a rearview camera image while in the vehicle was in drive. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact determined that the infotainment system head unit did not match what was listed in the vehicle as per the VIN search. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 45,000.

NHTSA complaint #11525065 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Ram 1500. The contact stated that on multiple occasions while shifted in reverse, the rearview camera displayed a blue or distorted screen. The contact stated that an un-named dealer was notified of the failure and informed the contact to not take the vehicle in to be diagnosed since the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

NHTSA complaint #11523716 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Ram 1500. The contact stated while his vehicle was being jump started, several attempts were needed to start the vehicle. The contact stated that he noticed that the back-up camera, the radio, and cell phone connections were not functional. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 49,000.

NHTSA complaint #11519919 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The radio/camera screen is delaminating causing a bubble on the top of the screen. The bubble is causing the touch screen to randomly activate to different systems without being touched. If the rear view camara is activated when backing up it turns off and on causing a dangerous situation. The screen also constantly switches to different systems while operating the vehicle causing a major distraction.

NHTSA complaint #11497243 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I am having an issue with the radio screen on the vehicle is delaminating. This isn't repair able buy putting a new screen or screen protector on. the only thing is to replace the radio. the radio has the reverse camera connected to it and the radio controls the heating and AC. the radio also controls or changes settings in regards to electric brakes for trailers as well as lighting and etc. This is a major safety concern as when the delamination gets to the point of full delamination it tends to short the radio out. Shorting the radio out can cause the AC and heating which in the current weather climates becomes dangerous to be in. (heat stroke, frost bite, etc). the reverse camera also would be disabled which can be a potential danger to anything in rear of vehicle that isn't seen in the mirrors. Also a device shorting out also can cause fire. FCA is aware of the issue and is only replacing vehicles under the original 36,000 warranty. for everyone else it is Over $1,800 closer to $2,500 to have issue fixed that should be a recall issue.

NHTSA complaint #11476381 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Ram 1500. The contact stated that while driving in reverse, the Back Over Prevention camera failed to display an image, creating a visibility hazard. Additionally, the reverse camera screen would erroneously display an image while driving forward. On several occasions, while the ignition key was removed from the ignition and the vehicle was turned off, the reverse camera activated and displayed an image. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 50,000.

NHTSA complaint #11466402 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The antilock brake system and the electronic brake system light came on when I started my truck. I’m not the first to have issues like this ram needs to issue a recall to fix these safety related problems!!

NHTSA complaint #11463683 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: CAMERA SYSTEM

What component or system failed or malfunctioned, and is it available for inspection upon request? BLUE SCREEN ON BACKUP CAMERA OR SEVERELY DISTORTED PICTURE How was your safety or the safety of others put at risk? INCREASED BLIND SPOTS AND MORE DIFFICULT TO JUDGE DISTANCE. Has the problem been reproduced or confirmed by a dealer or independent service center? NO. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. WITHIN THE LAST 6 MONTHS. MORE FREQUENT WHEN IT RAINS.

NHTSA complaint #11444367 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.

NHTSA complaint #11423683 — an unverified report by a vehicle owner.

BACK OVER PREVENTION:DISPLAY FUNCTION

The contact owns a 2018 Ram 1500. The contact stated while operating the vehicle, the backup camera display would not operate and was completely dark. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,000.

NHTSA complaint #11422762 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE REAR BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE BACK-UP CAMERA ACTIVATED, SHOWING IMAGES BEHIND THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE BACK-UP CAMERA FUNCTIONED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.

NHTSA complaint #11324453 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THE BACKUP CAMERA AUTOMATICALLY DISPLAYED THE REAR IMAGE WHEN THE VEHICLE WAS SHIFTED TO REVERSE HOWEVER, AFTER SHIFTING THE VEHICLE INTO DRIVE THE BACKUP CAMERA REMAINED DISPLAYED. THE CONTACT STATED THAT THE CAMERA DISPLAYED FOR AN ADDITIONAL TWENTY MINUTES. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA complaint #11320512 — an unverified report by a vehicle owner.