2014 RAM 1500 driver assist problems

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I own a Ram pickup that has experienced a failure of the ABS brake module. The replacement ABS module is not available from the manufacturer, and I have now been waiting approximately three years for the necessary replacement part. I have contacted Ram dealerships regarding this problem and have repeatedly been told that the ABS module is on backorder and/or unavailable. Despite waiting for approximately three years, there is still no reasonable timeframe for obtaining the part and repairing my vehicle. This is not an ordinary convenience item. The ABS module is a critical safety component of the vehicle’s braking system. When the module fails, important safety systems can be disabled, including anti-lock braking and traction/stability control. Depending on the failure, other vehicle functions can also be affected. I am extremely concerned that Stellantis/Ram has allowed owners to remain without a manufacturer-supported repair for years because the replacement part is unavailable. An owner should not be forced to wait three years for a safety-critical braking component. I have also found numerous complaints from other Ram owners reporting similar ABS-module failures and extended or indefinite parts shortages. This indicates that the problem may be widespread rather than an isolated parts-supply issue. I am asking NHTSA to investigate: * The failure rate of this ABS module. * Whether the ABS module has a known defect or premature failure condition. * Why replacement modules have been unavailable for such an extended period. * Whether Stellantis/Ram has an adequate plan to repair affected vehicles. * Whether a safety recall, special service campaign, extended warranty, or other remedy is warranted. * Whether affected owners should be provided replacement modules at no cost. I believe it is unreasonable and unsafe for a manufacturer to leave owners without access to a replacement for a critical braking-system component for approximately three years.

NHTSA complaint #11757645 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

the braking system abs failed, stopped at traffic light foot on brake petal holding then brake petal goes to floor and vehicle surges forward, take vehicle to brake shop told that rear brake pads needed replacing replaced things working fine next couple of months. then same thing happened again, get vehicle brake system inspected everything checked out. debate whether master cylinder or abs - later decided to replace master cylinder -working good for a couple of months then it happens again- needing to stop behind traffic at four way stop- brake petal goes to floor I don't understand how abs system can override human eyes seeing dangerous situation ahead 7-

NHTSA complaint #11718450 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The ABS, Traction Control, Trailer Breaking lights are on also impacting Adaptive Cruise Control making them all inoperable, even though the truck is still able to be drive, albeit unsafely. I took it to my local repair shop and was told the ABS Controle Module, part number 68228991AD was identified as bad and in need of replacing at approximately $2000 and that the part is on indefinite backorder. I tried to locate the part on my own and there is in fact a nationwide backorder. After further investigation, I found multiple owners on Ram forums either having or have had the same problems. On one parts website, I found this message regarding the part: PART ON HOLD UNTIL ENGINEERING REVIEW IS COMPLETE, EXP - MAR 20TH, 2025. Located at: [XXX] This is not just an issue with 2014 Ram trucks, but extends to other model years using the same part number. This is a huge safety issue that should be addressed through a recall and the NHTSB has the power to right this wrong. Stellantis is doing what large corporations do and protecting their bottom line at the expense of putting customers' safety at risk. We are the little guys with limited financial means and power, to go up against a large corporation to get them to act and do what is right. Please advise soonest. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11665597 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Driving on the interstate without cruise control on at 70 mph. I had a vehicle passing in the fast lane and a vehicle in front of me slowing down so I applied a little pressure to my brake peddle and my truck automatically began to accelerate on its own. I kept pushing on the brake peddle and it was stuck in a acceleration. The brakes tried slowing it down but it would not stop acceleration once I took my foot of the brake peddle it just rapidly began to pick up speed on its own again! I ended up pushing down on the break peddle long enough to turn off the engine and coast off to the side on the interstate. I was so glad it happened while I was driving it and not my wife she could of wrecked into the back of the vehicle in front of us and caused a multiple car crash! The Electronic Throttle Control (ETC) light came on while I was pushing down on the brakes to try stopping the truck, but once I turned the engine off and back on again the (ETC) did not come back on although the brake lights stayed on for about 10 miles.

NHTSA complaint #11635484 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My ABS module and TCS light has been on for several years. I have taken it to the dealer multiple time to have it repaired, only to be told it is on back order. This has been going on for over two years. I have a life time warranty through Chrysler as long as I own the truck. Since the warning lights have been on I have had many instances where my truck has lost control and slipped on the highway most of the time in rain. I have also had my truck lock up once, when a person made a right turn into my lane in front of me, forcing me to hit the breaks. My truck skid through the intersection and almost rear ended the vehicle. I avoid traveling with my family in the truck now.

NHTSA complaint #11626159 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The antilock brake system module ($1200) is defective and has not been available for more than a year after contacting four dealerships in Alabama and Florida. The antilock brake system warning lights are on the left side of the dash. When the center warning comes up on the dash the truck feels like the rear end is about to lock up and fall off. All the dealers I contacted stated this is a known and long-term problem. I called dodge corporate (1-866-726-4636) and said the modules are being reengineered then manufactured and may be ordered by dealerships after October 16, 2024. They could not guarantee it would be available to order if not I was told to call corporate back, and they would try to find one. I have an appointment to take my vehicle to the dealership due to excessive back logs at all dealerships, The center warning center comes up moments before the backend is affected. The lights on the left side are always on. Currently there are no recalls.

NHTSA complaint #11617848 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The truck is a 2014 Ram with 74,000 miles garage kept and I have intermittent ABS service warning light researched and the ABS module has gone bad.

NHTSA complaint #11612316 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Beginning around March 2024: 1) The ABS, Towing, and E-brake dashboard lights stay on; and the Cruise Control stopped working. 2) The brakes and/or transmission locked up when I put the truck in Reverse. It made a noise like it was trying to respond but sort of dropped and locked up and would not move. This has happed a few times intermittently so mechanics have not been able to reproduce the problem. 3) The brakes grabbed to the left, brakes went soft, then I had to push harder. This has happened a few times. 4) My truck is large and heavy so it could really do some damage to other cars and endanger lives. I don’t drive it much for this reason causing me a lot of inconvenience. 5) The dealership and 2 local car repair shops scanned the problem. A lot of codes popped up - including the ABS Module and tire sensors. They said the module was unavailable and under review. They also said tracking down all the causes and completely resolving them would be trial and error as they replaced several parts including the ABS Module and sensors on all 4 tires. I cannot locate the repair shop receipts at present, but 1 shop (Decatur Auto Tech) was $258 on 3/19/2024. Landmark Dodge didn’t charge for the scan on 4/23/2024. They gave me a quote to replace the ABS Module of $1,294.71

NHTSA complaint #11612139 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Beginning around March 2024: 1) The ABS, Towing, and E-brake dashboard lights stay on; and the Cruise Control stopped working. 2) The brakes and/or transmission locked up when I put the truck in Reverse. It made a noise like it was trying to respond but sort of dropped and locked up and would not move. This has happed a few times intermittently so mechanics have not been able to reproduce the problem. 3) The brakes grabbed to the left, brakes went soft, then I had to push harder. This has happened a few times. 4) My truck is large and heavy so it could really do some damage to other cars and endanger lives. I don’t drive it much for this reason causing me a lot of inconvenience. 5) The dealership and 2 local car repair shops scanned the problem. A lot of codes popped up - including the ABS Module and tire sensors. They said the module was unavailable and under review. They also said tracking down all the causes and completely resolving them would be trial and error as they replaced several parts including the ABS Module and sensors on all 4 tires. I cannot locate the repair shop receipts at present, but 1 shop (Decatur Auto Tech) was $258 on 3/19/2024. Landmark Dodge didn’t charge for the scan on 4/23/2024. They gave me a quote to replace the ABS Module of $1,294.71

NHTSA complaint #11612139 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have been searching for a replacement ABS Control Module for my Ram truck for over a year to ensure the safety of my vehicle while stopping on the road. Stellantis has not provided their customers with safety replacement parts for their vehicles to keep them safe to drive on the roads. This puts me and others on the road at risk. My vehicle is available for inspection. This condition has been confirmed by multiple dealers and service centers. My truck's ABS warning lamps and messages have been present for over a year. To date I have found no supplier of replacement ABS modules for my 2014 Ram truck.

NHTSA complaint #11606559 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

In January 2023, my 2014 Ram 1500 sport truck got an anti-lock , braking system and Brake light flashing warning ABS lights. I went to the dealer and he said my ABS electronic module was bad and that it was problem with most Ram trucks. I asked when could I get a new module and he said June of 2024. So I went in June and no module. So here I am, driving an unsafe vehicle, and waiting for a part which may never come in. Thanks for listening because this is really a safety issue

NHTSA complaint #11593860 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

In January 2023, my 2014 Ram 1500 sport truck got an anti-lock , braking system and Brake light flashing warning ABS lights. I went to the dealer and he said my ABS electronic module was bad and that it was problem with most Ram trucks. I asked when could I get a new module and he said June of 2024. So I went in June and no module. So here I am, driving an unsafe vehicle, and waiting for a part which may never come in. Thanks for listening because this is really a safety issue

NHTSA complaint #11593860 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Brake System ABS lights came on and stayed on and loss cruise control. Took to local dealer in March and as of June we are still waiting on part for repair. Unable to use truck other than local errands as we are concerned for safety of our employees on long distance deliveries due to no ABS braking and no cruise control

NHTSA complaint #11592581 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Vehicle began experiencing electrical issues upon ABS/HCU unit failure. While initially intermittent, which allowed continued usage of the vehicle, additional components such as cruise control, trailer braking, etc., began to malfunction. Warning lights would toggle on and off, and truck began to have no-start problems with C0020 ABS codes and UO140 codes being thrown. Truck went to two Ram dealerships for inspection and neither could replicate any issues, but they were able to see the warning lights and code history. After being advised to first replace TIPM, battery, and starter, my truck has now completely died in my driveway. When I attempt to start, the check engine light comes on (in addition to ABS, trailer brake, traction control, etc.) and flashes between 3-10 times. I've now been told by dealer that the problem is actually in the ABS module and HCU, which due to the known issues with these parts may have caused damage to all of these other components, leading to the fault in the canbus system. This has been ongoing for nearly two years, which is ridiculous for the money spent on this vehicle. I've been advised by other Ram truck owners dealing with this type of situation to file a report in efforts to aid the ongoing investigation. Please feel free to contact me if I can be of any further help, or alternatively if there is a resolution to this matter. Thank you and kind regards.

NHTSA complaint #11552601 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

* ABS Module and Hydraulic control unit (HCU), it was not available upon request, I had to wait two years for the parts. * No break assists while driving, brake pedal would go to floor, causing me to keep pumping the breaks until I came to a complete stop. * Yes, the problem was confirmed by the dealer. * Yes, the component was inspected by the dealer. * Yes, ABS light would stay on, this first appeared at the end of 01/01/2021.

NHTSA complaint #11548451 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My 2014 ram 1500 went to the dealership for recalls and a wheel alignment, ecm failed to recognize new software updat and will not start, new chrysler ecm installed and truck still wont accept new software so will not start. Previous experience of a bad tipm insisted on various lights coming on tachometer display, cruise control shutting off at various speeds, engine shutting down and turning off on highway at cruising or passing speeds, had new integrated tipm installed and new Altenator, resoled issues.

NHTSA complaint #11480414 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The Air Suspension System on my 2014 Dodge Ram 1500 4 X4 has stalled or has currently frozen and this makes it extremely difficult to steer the vehicle. Even at low speeds 25-45 mph it leaves the pavement when crossing the slightest pavement imperfections. The Highways of Louisiana and Texas are filled with imperfections and it is a horrifying experience to drive this vehicle in this condition. I have taken it to several different respected mechanics, and many are the most recommended and it's always the same. "Dodge needs to have their butts kicked for putting this system in a small truck such as this." They warns me, 'it will only grow worse as the truck gets older.' When driving on the Interstate (I-20) in Louisiana and Texas the truck leaves the ground whenever I pass over a dip, bump or a bridge. This is scary when I am driving along beside an 18 Wheeler. Crossing Railroad Tracks is so distressing and uncomfortable needless to say, It feels like the truck is falling apart. I am afraid for my own safety, but I must drive the 35 miles one way to work five days a week. I have replaced the pump, but now the pump is pumping, but it appears to be something else. The local Dealerships have a reputation of ripping people off, and when I call to inquire or complain I only get a Salesmen who can help by assisting me to trade it in. At this point, with vehicle prices skyrocketing I just this dealership should sale vehicles worth the money they get. Dodge really needs to fix this problem. I have looked on YouTube and noticed this is a very common problem, and in every video the owners are stating how dangerous these vehicles are when the system goes out. It is life threatening to simple drive this vehicle to work in order to make a living to support my family.

NHTSA complaint #11437606 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE CRASH AVOIDANCE SYSTEM MALFUNCTIONED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE FRONT AND REAR BUMPERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT PROVIDED. UPDATED 06/01/17*LJ

NHTSA complaint #10957748 — an unverified report by a vehicle owner.