FaultScore

FaultScore report

2018 RAM 1500 problems

Owners have filed 898 complaints about the 2018 RAM 1500 with NHTSA between 2018 and 2026. The largest single group is the electrical system. Across this model's run it ranks 10 of 15 worst.

C

FaultScore 51/100

Higher is worse. Measured against the other years of the RAM 1500.

How this is worked out

The numbers

898

Complaints

34

Crashes reported

12

Fires reported

22

Injuries reported

28,000 mi

Median mileage at failure

Half of reported failures happened before this

56%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 41 vs 50 Severity 39 vs 50 Early failure 96 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 41
Against the median year of the RAM 1500. 50 means typical for this model; 100 means roughly double.
Severity — 39
7.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 96
56% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other RAM 1500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 RAM 1500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 157 17.5%

4 crashes, 3 fires · median 20,060 mi

Engine & Cooling 153 17.0%

0 crashes, 4 fires · median 47,399 mi

Fuel & Propulsion 138 15.4%

0 crashes, 1 fires · median 59,000 mi

1 crashes, 1 fires · median 20,000 mi

Steering 80 8.9%

4 crashes, 0 fires · median 74,912 mi

3 crashes, 0 fires · median 23,778 mi

Brakes 45 5.0%

5 crashes, 0 fires · median 30,500 mi

2 crashes, 0 fires · median 21,500 mi

Median failure at 40,000 miles

Suspension 21 2.3%

0 crashes, 1 fires · median 11,500 mi

Airbags 19 2.1%

11 crashes, 1 fires · median 28,000 mi

1 crashes, 0 fires · median 44,000 mi

2 crashes, 0 fires · median 14,800 mi

Lights 10 1.1%

0 crashes, 1 fires · median 20,060 mi

Seats 7 0.8%

Median failure at 1,000 miles

Seat Belts 7 0.8%

1 crashes, 0 fires · median 31,400 mi

Equipment & Accessories 6 0.7%

Median failure at 56,000 miles

Wheels 6 0.7%

Median failure at 11,000 miles

Stability & Traction Control 5 0.6%

Median failure at 13,000 miles

Doors, Latches & Locks 4 0.4%

Median failure at 36,750 miles

Tires 3 0.3%

Median failure at 5,100 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 15 39.5%
Automatic Emergency Braking 5 13.2%
Warnings 4 10.5%
Video (Touch)Screen/Monitor/Unit 4 10.5%
Rearview System Braking 3 7.9%
Exhaust System 3 7.9%
Fuel Pump 2 5.3%
Camera 2 5.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 19 6.8%
1,000 – 9,999 miles 45 16.2%
10,000 – 24,999 miles 64 23.0%
25,000 – 49,999 miles 57 20.5%
50,000 – 74,999 miles 39 14.0%
75,000 – 99,999 miles 25 9.0%
100,000 – 149,999 miles 21 7.6%
150,000+ miles 8 2.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2018 peak 24 Aug 2026

NHTSA investigations into the 2018 RAM 1500

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

2 investigations are still open.

RQ25003 Opened 3 Jul 2025 Still open POWER TRAIN:AUTOMATIC TRANSMISSION

Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can ca...

EA23001 Opened 17 Mar 2023 Still open FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a compreh...

Recalls on the 2018 RAM 1500

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

25V592000

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

25V010000

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

23V411000

ENGINE AND ENGINE COOLING

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

22V406000

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

21V632000

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

20V475000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

19V757000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Risk: Combustion in the intake manifold can increase the risk of a fire.

19V347000

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025468 348 units in Canada

Airbag

Issue: On certain trucks, the side curtain airbag inflators may be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could rupture unexpectedly and metal fragments could be propelled toward vehicle occupants. Note: This is an expansion of Transport Canada recall 2025-013. Safety Risk: An airbag inflator that ruptures can create a risk of injury. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your truck to a dealership to replace the affected side curtain airbag(s).

Recall 2025013 1,393 units in Canada

Airbag

Issue: On certain trucks, the side curtain airbag inflators may be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could rupture unexpectedly and metal fragments could be propelled toward vehicle occupants. Note: This recall also affects certain 2016 model year RAM 3500 chassis cab incomplete vehicles. Safety Risk: An airbag inflator that ruptures can create a risk of injury. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your truck to a dealership to replace the affected side curtain airbag(s).

Recall 2023338 33,629 units in Canada

Engine

Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it. Note: Vehicles included in FCA recall W58 (Transport Canada recall 2020-371) are not part of this recall. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module. This update will help maintain engine power if the crankshaft position signal is lost.

Recall 2022303 55,711 units in Canada

Fuel System

Issue: On certain vehicles equipped with a 3.0 L diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine performance, a fuel leak, or a malfunction indicator lamp and/or service electronic throttle control tell-tale may turn on. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the high-pressure fuel pump. Additional fuel system parts may be replaced, if necessary.

Recall 2020371 22,079 units in Canada

Engine

Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the powertrain control module. This update will help maintain engine power if the crankshaft position signal is lost.

Recall 2019535 50,259 units in Canada

Engine

Issue: On certain trucks equipped with a 3.0-L EcoDiesel engine, the exhaust gas recirculation (EGR) cooler could crack internally and leak. If this happens, a driver may notice a low coolant level or a heater that does not work properly. Safety Risk: A cracked EGR cooler could create the risk of an engine fire. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the EGR cooler. Dealers will also inspect intake manifold and replace it as necessary.

Recall 2019441 220,317 units in Canada

Structure

Issue: On certain trucks equipped with a power locking tailgate, the tailgate may open while driving. If this occurs, cargo that is not secured could fall out of the truck bed and onto the road. Note: This is an expansion of recall U74 (Transport Canada recall 2018-398). Safety Risk: Cargo that falls from the truck bed could create a road hazard for others. Corrective Actions: The company will notify owners by mail and instruct them to take their truck to a dealer to modify the tailgate locking mechanism. Note: This recall supersedes recall 2019-221

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Canton, OH Fire

ELECTRICAL SYSTEM

Traveling on highway, heard noise coming from the engine. I was close to an off ramp and got off the highway. In the process of getting on the off ramp alarms went off. Turned on the flashers, came to a stop partially on the shoulder. Turned off the vehicle, turned it back on and it started right up. Turned to head into town to get some place safe to check the issue and all the alarms went off again. Put the car into neutral and coasted down the road to a local restaurant parking lot. Once safely parked, I opened the hood and my engine was on fire. I ran to the window of the restaurant to get a fire extinguisher and was able to put out the fire quickly. I contacted my insurance carrier and went through the process of repairing the truck. One body shop got it back up and running. Another shop fixed the cosmetic issues. However insurance would only fix the damage from the fire, not the cause of the fire. The truck has been throwing a code stating the EGR Cooler is not functioning properly. Stellantis sent out an independent investigator, however he wasn't allowed to look at the pictures that the body shop took after the incident. Since the truck was put back together and the cosmetic damage was repaired, he couldn't tell the cause of the fire. This EGR Cooler was supposed to be replaced during the recall (NHTSA Campaign # 19V757000), however I don't believe it was. Currently mine is cracked and supposedly the parts are on backorder. So there may need to be a recall to the recall.

NHTSA complaint #11642092 — an unverified report by a vehicle owner.

Canton, OH Fire

ENGINE

Traveling on highway, heard noise coming from the engine. I was close to an off ramp and got off the highway. In the process of getting on the off ramp alarms went off. Turned on the flashers, came to a stop partially on the shoulder. Turned off the vehicle, turned it back on and it started right up. Turned to head into town to get some place safe to check the issue and all the alarms went off again. Put the car into neutral and coasted down the road to a local restaurant parking lot. Once safely parked, I opened the hood and my engine was on fire. I ran to the window of the restaurant to get a fire extinguisher and was able to put out the fire quickly. I contacted my insurance carrier and went through the process of repairing the truck. One body shop got it back up and running. Another shop fixed the cosmetic issues. However insurance would only fix the damage from the fire, not the cause of the fire. The truck has been throwing a code stating the EGR Cooler is not functioning properly. Stellantis sent out an independent investigator, however he wasn't allowed to look at the pictures that the body shop took after the incident. Since the truck was put back together and the cosmetic damage was repaired, he couldn't tell the cause of the fire. This EGR Cooler was supposed to be replaced during the recall (NHTSA Campaign # 19V757000), however I don't believe it was. Currently mine is cracked and supposedly the parts are on backorder. So there may need to be a recall to the recall.

NHTSA complaint #11642092 — an unverified report by a vehicle owner.

Okolona, MS Fire

FUEL/PROPULSION SYSTEM

On [XXX], at [XXX], my 2018 Dodge Ram Eco diesel engaged in fire. At this time, I called 911 and the Fire Department from which I obtained the fire report from respond and extinguish the fire. No police were ever dispatched. After exiting the vehicle, it seems like the vehicle was already on fire due to the progression of the fire already. I recently got the truck back from a local Dodge Dealership Cannon in Westpoint MS due to a high-pressure fuel pump recall. The truck also had another recall for failure of the EGR cooler. Which will result in possible fire according to their recall. Dodge motor company sent out an inspector who took numerous pictures and later determined by Dodge they were not at any negligence due to manufacturing of the vehicle, but unfortunately, I strongly disagree with their conclusion due to the numerous of incidents involving fire reported with the same particular make and model of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11621315 — an unverified report by a vehicle owner.

Lang, AK Crash

STEERING

1. Electronic power steering rack and pinnion and the control module on the rack for power steering. Yes vehicle is available for inspection. 2. While driving 100km (62miles)/hr on a highway lost all steering control and was forced to hit the ditch to avoid a roadway curve and oncoming traffic. Brakes functioned but steering did not. Putting my families lives and others at risk of a vehicle collision. No injuries were sustained. 3. Steering control issues has been confirmed by a dealership and mechanic shop. 4. Unknown if it has been inspected by authorities generically. My vehicle has not been inspected other than by dodge and an independent service provider. 5. After power steering failed, check engine dash light has come on, not allowing command start or other functions to be used. Dash does not have any messages and had to have code read by dealership to find steering control failure. Was advised that dodge rams up to 2017 have had the exact same recall for ower steering failures. 2018s should be investigated for the power steering failures as well.

NHTSA complaint #11563695 — an unverified report by a vehicle owner.

Arroyo Grande, CA Crash

UNKNOWN OR OTHER

I rear ended another car and my truck was totaled. The air bags never deployed and I’ve never had an air bag light come on showing there was an issue. The vehicle was safety checked from the dealer when I bought it but they told me to call Dodge (or whomever owns it). I called them and they said someone would call me in 4 days, well here it is on day 6 and no call.

NHTSA complaint #11553506 — an unverified report by a vehicle owner.

Boulder, CO Crash

STEERING

My power steering failed Yes available for inspection Power steering would lock up driving down the road which put my life and everybody around me in danger. The warning light didn’t come on until steering completely failed

NHTSA complaint #11552152 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Exton, PA

STRUCTURE:BODY

Paint peeing on roof and hood

NHTSA complaint #11758265 — an unverified report by a vehicle owner.

St Petersburg, FL

UNKNOWN OR OTHER

My ABS Control Module on my 2018 Ram 1500 Express has been out for over a year and the part is still on backorder. I need this fixed as it is a safety issue. My ABS, traction control, and emergency brake light is on.

NHTSA complaint #11757246 — an unverified report by a vehicle owner.

Ogdensburg, NJ

STEERING

My 2018 Ram 1500 suddenly lost power steering assistance while I was driving, making the steering extremely difficult to turn and creating a significant safety hazard. The power steering stopped working without adequate warning, and I am concerned about the known issues involving the electric power steering system on these vehicles. I am reporting this failure to NHTSA because a sudden loss of steering assistance could increase the risk of a crash.

NHTSA complaint #11757204 — an unverified report by a vehicle owner.

Chico, CA

STEERING

The contact owns a 2018 Ram 1500. The contact stated that while stopped and attempting to turn left, the steering wheel became firm, making it difficult to turn the steering wheel. The vehicle was turned off and restarted; however, the failure persisted. The vehicle was pulled over to the side of the road and stopped. The vehicle was towed to an independent mechanic, where it was diagnosed that a chip needed to be reset. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed and determined that the rack and pinion was damaged and needed to be repaired. The vehicle was not repaired. The vehicle was then towed to the residence. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA complaint #11755515 — an unverified report by a vehicle owner.

Palm Coast, FL

FUEL/PROPULSION SYSTEM

This a Petition being filed and related to NHTSA Compl# 1827216. Petitioner respectfully submits this Petition to the NHTSA and requests a hearing to determine if Chrysler (FCA US, LLC) by and/or through its authorized dealer Hanania CDJR of Palm Coast (Hanania CDJR) has violated the 49 U.S.C 30120, or other applicable law, and where appropriate remedies consistent with the law. The facts set forth below demonstrate that: 1.the Petitioners vehicle is subject to recall; 2.the vehicle experienced a failure that left the vehicle disabled in the roadway in a manner was both consistent with the recall and also supported by the vehicle’s ECM fault codes P0087 and P016f; 3.Hanania CDJR received the vehicle inoperable on 04/24/2026 and engaged in work specifically related to the recall; 4.that Petitioner did not and has not authorized any work outside that of the recall and has not provided any payment authorization; 5.Hanania CDJR ordered the parts needed to complete work in alignment with the recall service protocol: 6.Hanania CDJR disassembled the engine and took significant efforts to replace the fuel injectors and related fuel system components; 7.Hanania CDJR encountered difficulty removing the final injector and determined that the #6 injector, a part they were replacing and that is authorized as a part of the recall, could not be removed due to carbon build-up; 8.Hanania CDJR then ceased all work and demanded that Petitioner redress the work they began under the recall through the purchase and installation of cylinder heads or a complete engine at a cost of between $11,856.20 and $19,538.20. 9.Hanania CDJR failed to complete the recall and the work they initiated; 10.Hanania CDJR has had the vehicle under their custody exclusively for work under the recall for 104 days as of submission: and 11.Hanania CDJR and/or Chrysler has not provided adequate remedy under the law to purchase the vehicle or provide an adequate replacement.

NHTSA complaint #11755235 — an unverified report by a vehicle owner.

Farr West, UT

POWER TRAIN

My 2018 Ram 1500 Ecodiesel failed during acceleration on a busy freeway at 70 mph. I was able to avoid traffic and coast to the right shoulder. After paying for a tow, my scan tool called out four permanent codes: P0336, P061C, P062B, and U1401, proving the unsafe stall was directly caused by a delaminated or broken tone wheel. This failure is the root cause behind my open safety recall 66A. However, recall 66A only calls for a software fix and does not address my hard no-start condition. Since my Ram 1500 was manufactured in April of 2018 and the X94 warranty extension cut off date is March 26, 2018, I have no recourse to force FCA to address my failed tone wheel related to and actually the root driver behind the 66A safety recall. I intend to request FCA perform a "Goodwill" repair of the tone wheel. My complaint is I do not have a way forward to get my truck road worthy and safe under recall 66A. FCA cannot perform 66A on my Ram since the software repair cannot be completed while the truck is in a hard no-start condition due to the root driver behind the 66A safety recall. I should not be required to pay for a component known by FCA and the NHTSA to be the actual cause behind the safety recall.

NHTSA complaint #11751029 — an unverified report by a vehicle owner.

at 58,000 miles Saratoga Springs, NY

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2018 Ram 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster independently enabled the seat adjustments, made phone calls to 9-1-1, and adjusted the side-view mirrors. Additionally, the instrument cluster independently activated and deactivated the heat and air conditioning control switches. No warning lights were illuminated. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

NHTSA complaint #11750754 — an unverified report by a vehicle owner.

Piedmont, SC

POWER TRAIN

The engine locked down due to a spun crank. Bearing.

NHTSA complaint #11750231 — an unverified report by a vehicle owner.

Orange City, FL

FUEL/PROPULSION SYSTEM

>What Failed: There is a known issue with the fuel tank safety roll over value not functioning properly in many of the RAM vehicles. The valve stops functioning properly causing the fuel not to enter the gas tank when trying to fuel up. As you try to fuel, the gas comes spraying back out of the gas tank filler neck all over the side of the truck, my hands, and the ground causing risk of fire. >Person filling gas and all others in area at risk of fuel fire. >Problem is known by the dealer, and they charge customers to replace gas tank. Dealer has refused to issue a recall. >Defective component has been inspected by dealer, and they are aware of the known issue with roll over value not functioning. >No warning lamps or messages. Just a visual of the gas not being able to enter gas tank and pouring out onto myself and ground at gas station.

NHTSA complaint #11749292 — an unverified report by a vehicle owner.

Delhi, NY

STEERING

Greetings, I’m writing regarding a recent power steering issue in my 2018 Ram 1500. While driving the other day, I started noticing some stiffness in the steering wheel when going around turns. It wasn’t long after where I made a turn at a traffic light and the steering completely locked up and nearly caused a head-on collision with another vehicle. My wife was in the car and she was genuinely terrified. I am grateful that no accident occurred, but it could’ve been very bad. At this point in the drive the power steering light came on the dash. Issues with the steering continued to persist until the steering completely locked up where you could not turn the wheel whatsoever. Luckily I was in a parking lot when that happened. The vehicle now has no power steering and I am unable to turn the wheels. Not only is this a major inconvenience but most importantly it is very dangerous and could’ve easily caused a fatal accident. After researching this issue online, I’m surprised how the electric power steering system has not been recalled by Ram, given all of the testimonies to this issue including a class action lawsuit. I hope that something will be done about this in the near future to ensure the safety of drivers and passengers of vehicles with this model power steering system. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11745602 — an unverified report by a vehicle owner.

El Paso, TX

STEERING

The electronic power steering went out in the middle of driving. My safety, the safety of my passenger and other drivers were at risk due to my inability to turn the steering wheel. The issue has been confirmed by a Dodge Ram dealership. No. There were no lights indicating an EPS issue until the steering failed.

NHTSA complaint #11744227 — an unverified report by a vehicle owner.

Calabash, NC

VEHICLE SPEED CONTROL

Prior to paying cash for this vehicle, I had the dealership connect it to an obd-11 scanner to ensure that there weren't any codes. (I wasn't aware at the time that if the codes were cleared prior to the test drive and before the vehicle was drove a certain amount of miles nothing would show up ) The truck seemed to be in ok condition. Before even making it 10 miles off the lot to my home the salesman who was to follow me in my new vehicle had issues and upon return to the dealership the truck had several "stored" and "active" codes which the salesman again cleared and told me to drive home and come back Monday with the truck the truck went into catastrophic failure and has been sitting since. The codes are P0365 indicating the entire PCM is failing or failed and P0606 an internal processor code which has to do with the computers not being able to calculate wheel speeds with the transmission and engine and how much gas to spray. And a P0616C EatC level 2 RPM performance code. There codes have to have been issues within the truck from my understanding to be both active and stored codes. I was sold a dangerous truck and they're not willing to give my money back or put me in a safe vehicle.

NHTSA complaint #11743868 — an unverified report by a vehicle owner.

Calabash, NC

UNKNOWN OR OTHER

Prior to paying cash for this vehicle, I had the dealership connect it to an obd-11 scanner to ensure that there weren't any codes. (I wasn't aware at the time that if the codes were cleared prior to the test drive and before the vehicle was drove a certain amount of miles nothing would show up ) The truck seemed to be in ok condition. Before even making it 10 miles off the lot to my home the salesman who was to follow me in my new vehicle had issues and upon return to the dealership the truck had several "stored" and "active" codes which the salesman again cleared and told me to drive home and come back Monday with the truck the truck went into catastrophic failure and has been sitting since. The codes are P0365 indicating the entire PCM is failing or failed and P0606 an internal processor code which has to do with the computers not being able to calculate wheel speeds with the transmission and engine and how much gas to spray. And a P0616C EatC level 2 RPM performance code. There codes have to have been issues within the truck from my understanding to be both active and stored codes. I was sold a dangerous truck and they're not willing to give my money back or put me in a safe vehicle.

NHTSA complaint #11743868 — an unverified report by a vehicle owner.

Calabash, NC

FUEL/PROPULSION SYSTEM

Prior to paying cash for this vehicle, I had the dealership connect it to an obd-11 scanner to ensure that there weren't any codes. (I wasn't aware at the time that if the codes were cleared prior to the test drive and before the vehicle was drove a certain amount of miles nothing would show up ) The truck seemed to be in ok condition. Before even making it 10 miles off the lot to my home the salesman who was to follow me in my new vehicle had issues and upon return to the dealership the truck had several "stored" and "active" codes which the salesman again cleared and told me to drive home and come back Monday with the truck the truck went into catastrophic failure and has been sitting since. The codes are P0365 indicating the entire PCM is failing or failed and P0606 an internal processor code which has to do with the computers not being able to calculate wheel speeds with the transmission and engine and how much gas to spray. And a P0616C EatC level 2 RPM performance code. There codes have to have been issues within the truck from my understanding to be both active and stored codes. I was sold a dangerous truck and they're not willing to give my money back or put me in a safe vehicle.

NHTSA complaint #11743868 — an unverified report by a vehicle owner.

Sulphur Springs, TX

ENGINE

EGR cooler failed while driving on May 29, 2026. Towed truck to Greenville Chrysler that day. EGR cooler, melted intake manifold and melted wiring harness are being replaced. Service Advisor says "Safety Recall VB1 / NHTSA 19V-757 Diesel EGR Cooler" was accomplished in 2021. Per the Recall, the EGR cooler is replaced with a new part number. Accomplishment of this recall clearly did not eliminate the problem of egr cooler failure and the resulting damage to intake manifold and wiring. Do i have any financial recourse in this case due to recalled parts failing again ? I have requested that the dealer provide failed parts upon completion of reparis. Myself and others were put at risk when my truck lost all power on IH-30 in traffic before daylight. Dealer has verbally indicated that the egr cooler failed and melted intake manifold and wiring harness. No inspection by anybody except dealer service shop. No warning lamps or other symptoms noticed before failure.

NHTSA complaint #11743212 — an unverified report by a vehicle owner.

at 52,000 miles Milton, GA

POWER TRAIN

The contact owns a 2018 Ram 1500. The contact stated that while the vehicle was turned off and in park(P), the gear shifter could be moved out of the park(P) position without depressing the brake pedal. Due to the failure, the vehicle would roll forward which caused a potential safety hazard. Upon investigation, the contact discovered NHTSA ID Number: 18V100000(Power Train); however, the contact's VIN was not included in the recall. The vehicle had yet to be serviced or diagnosed for the failure. The dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.

NHTSA complaint #11741527 — an unverified report by a vehicle owner.

Pownal, VT

STEERING

I experienced sudden and intermittent loss of power steering. I nearly crashed going around a corner as the steering suddenly required a hard active return to center. I brought the vehicle to my local independent service center where they test drove it and confirmed/experienced similar sudden loss of power steering. No one else has inspected the vehicle. There were no warning lights. The onboard diagnostic computer shows no error codes. The vehicle is unsafe to drive as is. It is currently in the shop for repair.

NHTSA complaint #11740549 — an unverified report by a vehicle owner.

Pine Bush, NY

FUEL/PROPULSION SYSTEM

Rollover valve in factory gas tank is defective and remains closed. This causes an issue when refilling the vehicle with gas. The gas pump will continuously stop filling as the fumes build up in the tank. This should be a recall as it’s a safety issue and a new tank cost over $2,000.

NHTSA complaint #11736303 — an unverified report by a vehicle owner.

at 139,005 miles Sherwood, AR

ENGINE

I have a 2018 Ram 1500 ecodiesel with the 2nd gen 3.0L V6 diesel engine. This engine has a well known defect causing the tone wheel to delaminate and stall the engine. This is what happened to me and the dealership is telling me I need my tone wheel and position sensor replaced. Per what you have put out [XXX] My truck should be covered under the recall 73A as I meet all the requirements. Stellantis is denying my replacement. The dealership performed 66A and is telling me they are being rejected by Stellantis for 73A or any other work. Stellantis has been giving me the run around and throwing every excuse in the book why they won’t do it. The most recent excuse is they say the website provided is not a legitimate webpage so they aren’t going to follow the NHTSA guidelines it sets forth. Per the 2023 update to the class action ruling my truck is supposed to be covered, and after looking online there are hundreds of others facing the same problems. There is even a petition with 250 signatures online about this issue. Short of filing a class action I’m not sure what else to do. According to everything I’m reading per the NHTSA I’m in the right, but FCA/Stellantis is denying responsibility. This all feels reminiscent of the $105 million 2015 ruling against FCA for not honoring recalls. If there is anything you can do to address this matter I would greatly appreciate it because there are hundreds of us facing thousands in repairs because a trillion dollar company wants to squeeze out a couple more dollars profit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11735881 — an unverified report by a vehicle owner.

Marlborough, MA

ENGINE

turbo component defective fixed at my own cost last 2 yrs 9 m. afraid of fuel starvation

NHTSA complaint #11735324 — an unverified report by a vehicle owner.

Marlborough, MA

FUEL/PROPULSION SYSTEM

turbo component defective fixed at my own cost last 2 yrs 9 m. afraid of fuel starvation

NHTSA complaint #11735324 — an unverified report by a vehicle owner.

Lansing, MI

STEERING

The electronic power steering failed. And its $1300-3600 for the new rack and pinion cause the whole rack needs to be replaced when it fails. First my alternator went out then all of sudden my electronic assisted power steering went out

NHTSA complaint #11735037 — an unverified report by a vehicle owner.

at 150,000 miles Ypsilanti, MI

STEERING

The contact owns a 2018 Ram 1500. While driving through a parking lot and hauling a boat, the steering wheel seized, and there was a screeching sound coming from the steering column. The contact attempted to turn the steering wheel and the steering wheel seized. The vehicle was towed to the residence. An independent mechanic arrived at the residence and diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

NHTSA complaint #11734236 — an unverified report by a vehicle owner.

Port Matilda, PA

STEERING

Since 2021, I've replaced both CV Boot Axles twice and I do not go off-roading. Urban and highway mileage.

NHTSA complaint #11734176 — an unverified report by a vehicle owner.

Port Matilda, PA

SUSPENSION

Since 2021, I've replaced both CV Boot Axles twice and I do not go off-roading. Urban and highway mileage.

NHTSA complaint #11734176 — an unverified report by a vehicle owner.