Owners have filed 178 complaints
about the 2019 RAM 3500 with NHTSA between 2019 and 2026.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 7 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the RAM 3500. 50 means typical for this
model; 100 means roughly double.
Severity — 73
14% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 83
49% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
840.0%
Tread/Belt
420.0%
Fuel Pump
210.0%
Automatic Emergency Braking
210.0%
Integrated Trailer Brake Control
15.0%
Pressure Monitoring AND Regulating Systems
15.0%
Diesel
15.0%
Sidewall
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
811.4%
1,000 – 9,999 miles
912.9%
10,000 – 24,999 miles
1217.1%
25,000 – 49,999 miles
811.4%
50,000 – 74,999 miles
1318.6%
75,000 – 99,999 miles
57.1%
100,000 – 149,999 miles
1115.7%
150,000+ miles
45.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2019peak 17Jun 2026
NHTSA investigations into the 2019 RAM 3500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA23001Opened 17 Mar 2023Still openFUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a compreh...
PE21021Opened 14 Oct 2021Closed 14 Apr 2023FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system poten...
Recalls on the 2019 RAM 3500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2025658421 units in Canada
Airbag
Issue: On certain trucks, the side curtain airbag inflators may be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could rupture unexpectedly and metal fragments could be propelled toward vehicle occupants. Note: This is an expansion of Transport Canada recall 2025-013. Safety Risk: An airbag inflator that ruptures can create a risk of injury. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your truck to a dealership to replace the affected side curtain airbag(s).
Recall 20250131,393 units in Canada
Airbag
Issue: On certain trucks, the side curtain airbag inflators may be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could rupture unexpectedly and metal fragments could be propelled toward vehicle occupants. Note: This recall also affects certain 2016 model year RAM 3500 chassis cab incomplete vehicles. Safety Risk: An airbag inflator that ruptures can create a risk of injury. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your truck to a dealership to replace the affected side curtain airbag(s).
Recall 2024548314,717 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 2022699120,706 units in Canada
Structure
Issue: On certain trucks, the tailgate could unlatch and open while driving. If this happens, cargo that is not secured could fall out of the truck bed and onto the road. Safety Risk: Cargo that falls from the truck bed could create a road hazard for others. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your truck to a dealership to inspect the alignment of the tailgate strikers, and adjust them if necessary.
Recall 202210829,656 units in Canada
Brakes
Issue: On certain vehicles, the warning lamp for the electronic stability control (ESC) system may not turn on when there is a problem with the ESC system. Safety Risk: A driver that is not aware of a problem with the ESC system could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the antilock brake system (ABS) control module software.
Recall 202202516,332 units in Canada
Visual System
Issue: On certain trucks, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not clear the windshield properly. Safety Risk: Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to tighten the nuts on the windshield wiper arms.
Recall 202169120,539 units in Canada
Fuel System
Issue: On certain vehicles equipped with a 6.7 L Cummins diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine performance, a fuel leak, or the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the high-pressure fuel pump and update the powertrain control module software. Additional fuel system parts may be replaced, if necessary.
Recall 20213602,091 units in Canada
Engine
Issue: On certain chassis-cab trucks equipped with a 6.7 L diesel engine, the engine oil monitoring system may not detect when the engine oil drops below the minimum level. If this happens, the engine bearings could be damaged. This can lead to a connecting rod failure, which could puncture the engine block and create an oil leak. Safety Risk: An engine oil leak can create the risk of a fire. Corrective Action: FCA Canada will contact owners by mail and instruct you to take your truck to a dealer to update the engine calibration software.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 150,000 milesHuntersville, NCFire
ENGINE
The contact owned a 2019 Dodge Ram 3500 towing an empty container. The contact stated that while the vehicle was being driven uphill at unknown speeds, it unexpectedly caught fire. No warning lights illuminated. There were no reported injuries, air bag deployment, or police report. The fire department was on the scene, extinguished the fire, and provided a fire report. The fire chief was unable to determine the cause of the fire due to the extensive damage. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000. The vehicle was deemed a total loss by the insurance company.
NHTSA complaint #11726482 — an unverified report by a vehicle owner.
Coeur D'alene, IDCrash
UNKNOWN OR OTHER
Firstly, I have contacted Ram about the issue and they said I can't do anything about it. It's a safety feature and it absolutely is the total OPPOSITE of a safety feature! When on icy roads, with traction control off, and in four-wheel drive, if the truck starts sliding, it cuts the power to the wheels when I need power to pull out of the slide. I've been driving in icy / snowy conditions since I was 14 years old and I'm now [XXX] . Since it cut power to the wheels, the truck continued to slide off into the ditch causing major front end damage. If there had been a person walking their dog there, they would have been killed. This happened at about 15 mph and was totally preventable if I had had control of the vehicle instead of a computer! I don't even understand what the traction control button being turned off actually does because apparently it doesn't do anything. Also, I about got thrown through the windshield when the automatic brakes came on thinking I was going to rear-end some one who was not going to be there by the time I got there! Again, not a safety feature! There definitely needs to be a way to turn these systems off completely. If I remove the fuse for the traction control system it unfortunately affects other systems as well. So that is not an acceptable fix. In my opinion, people are putting far too much trust in computer systems. I do not believe there should be a computer in control of a vehicle at any time. You will never get me in a" "self-driving car!" It's complete lunacy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11652365 — an unverified report by a vehicle owner.
Firstly, I have contacted Ram about the issue and they said I can't do anything about it. It's a safety feature and it absolutely is the total OPPOSITE of a safety feature! When on icy roads, with traction control off, and in four-wheel drive, if the truck starts sliding, it cuts the power to the wheels when I need power to pull out of the slide. I've been driving in icy / snowy conditions since I was 14 years old and I'm now [XXX] . Since it cut power to the wheels, the truck continued to slide off into the ditch causing major front end damage. If there had been a person walking their dog there, they would have been killed. This happened at about 15 mph and was totally preventable if I had had control of the vehicle instead of a computer! I don't even understand what the traction control button being turned off actually does because apparently it doesn't do anything. Also, I about got thrown through the windshield when the automatic brakes came on thinking I was going to rear-end some one who was not going to be there by the time I got there! Again, not a safety feature! There definitely needs to be a way to turn these systems off completely. If I remove the fuse for the traction control system it unfortunately affects other systems as well. So that is not an acceptable fix. In my opinion, people are putting far too much trust in computer systems. I do not believe there should be a computer in control of a vehicle at any time. You will never get me in a" "self-driving car!" It's complete lunacy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11652365 — an unverified report by a vehicle owner.
Kyle, TXCrash
POWER TRAIN
I placed my truck in park and got out to close the door to my hangar. I turned around and my truck was rolling forward. It rolled into a small two seat plane and pushed it into another plane causing significant damage. When I saw what was happening I ran to the truck but got to it a little too late. I went to put the truck into park, but it was already in park. This confused me a lot because this is not suppose to happen. This morning after I started my truck I tested the gear shifter and to my surprise I am able to shift the truck out of park and all the way into drive for about 1 second or more after removing my foot from the brake. You should not be able to shift a vehicle out of park when your foot is not on the brake. After this incident I have gone online and have ready about large recalls for similar issues with RAM trucks and vans. I even seen some issues posted about my same year truck. Ram had a recall that ended with year model 2018 vehicles for this, but I dont think the issue was resolved completely, or there is a different issue causing this that needs to be investigated. I took a couple videos to prove that my truck shifts out of park without the brake being depressed.
NHTSA complaint #11602617 — an unverified report by a vehicle owner.
at 146,927 milesGreer, SCCrash1 injured
STEERING
The contact's employer owns a 2019 RAM 3500. The contact stated that while an employee was driving at approximately 35 MPH, the steering wheel became inoperable, the vehicle went off-road and crashed into a tree, swiping the passenger's side mirror, the front passenger's hubcap, and the bed of the vehicle. The vehicle was taken to the workplace. There was no police report filed. The contact stated that the employee had a bruise on the right arm and a small cut on the right cheek. The dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,927.
NHTSA complaint #11588932 — an unverified report by a vehicle owner.
Guyton, GAFire
ELECTRICAL SYSTEM
All of my fuse are lose, also the dealership installed a new high pressure fuel pump under recall and now it’s whining and now my pcm is over charging my batteries!!!
NHTSA complaint #11576210 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Olympia, WA
FUEL/PROPULSION SYSTEM
HAD RECALL FOR HIGH PRESSURE FUEL PUMP COMPLETED IN 12/2022 AND THE NEW PART HAS PREMATURELY FAILED CAUSING DEBRIS TO GO INTO THE FUEL SYSTEM. THE NEW PART WAS TO PREVENT THIS ISSUE FROM HAPPENING AND IT SEEMS THAT FAILURE AFTER ONLY 3 YEARS MEANS THAT A DEFECTIVE PART WAS INSTALLED OR SOME FORM OF IMPROPER INSTALLATION OCCURRED.
NHTSA complaint #11744287 — an unverified report by a vehicle owner.
West Wareham, MA
POWER TRAIN
While driving transmission just died would only go in reverse. lucky it happened at midnight so there was no traffic and was able to pull over safely. I drove truck home in reverse has I was only about 1000ft from house. Checked transmission fluid was burnt and all black. there was no warning signs check engine light came on just has it happened. I then ordered a aftermarket transmission and had it installed . When old transmission was sent back for core was told under drive and overdrive clutch packs are welded together. Was not brought to dealer because warranty was already up. didn't think to keep codes that populated when check engine light came on there was about six all seemed to do with shift solenoids. I am filling this out in case others have had same issue and maybe its a defect seems like low miles for this to have happened.
NHTSA complaint #11737771 — an unverified report by a vehicle owner.
at 150,000 milesHuntersville, NCFire
ENGINE
The contact owned a 2019 Dodge Ram 3500 towing an empty container. The contact stated that while the vehicle was being driven uphill at unknown speeds, it unexpectedly caught fire. No warning lights illuminated. There were no reported injuries, air bag deployment, or police report. The fire department was on the scene, extinguished the fire, and provided a fire report. The fire chief was unable to determine the cause of the fire due to the extensive damage. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000. The vehicle was deemed a total loss by the insurance company.
NHTSA complaint #11726482 — an unverified report by a vehicle owner.
at 108,000 milesEastover, SC
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 3500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal rattling sound. The vehicle was towed to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.
NHTSA complaint #11724554 — an unverified report by a vehicle owner.
Taylor, PA
ENGINE
Driving along normal and the engine started knocking, then the noise went away and about three miles later the engine started knocking extremely loud as I attempted to get off the road safely the engine locked up, I opened th hood and seen the engine connecting rods broke out of the engine and it now has holes in the block, and needs a total replacememt
NHTSA complaint #11724799 — an unverified report by a vehicle owner.
at 214,000 milesSan Jose, CA
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 55 MPH, a warning light for the exhaust system illuminated, and the vehicle stalled. The vehicle was pulled over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed, but the vehicle was not repaired. An unknown dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that an unknown recall repair was previously completed on the vehicle. Upon investigating the failure online, the contact related the failure to NHTSA Action Number: EA23001(Fuel System, Diesel). The failure mileage was approximately 214,000. The VIN was not available.
NHTSA complaint #11723090 — an unverified report by a vehicle owner.
at 214,000 milesSan Jose, CA
ENGINE
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 55 MPH, a warning light for the exhaust system illuminated, and the vehicle stalled. The vehicle was pulled over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed, but the vehicle was not repaired. An unknown dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that an unknown recall repair was previously completed on the vehicle. Upon investigating the failure online, the contact related the failure to NHTSA Action Number: EA23001(Fuel System, Diesel). The failure mileage was approximately 214,000. The VIN was not available.
NHTSA complaint #11723090 — an unverified report by a vehicle owner.
Minerva, OH
POWER TRAIN
While entering the interstate highway and accelerating to merge into traffic the transmission would not shift properly and check engine light came with code p0871. I could not fully control the speed to keep up with traffic due to the erratic shifting of the transmission and was nearly rear ended by another vehicle also merging into traffic. This could have caused a multi vehicle accident at highway speed of 65 MPH. The p0871 code is transmission fluid pressure sensor / switch c circuit range/performance. There have been previous recalls with this transmission for the same problem but my vin was not listed. Transmission would not shift properly until code is reset with scan tool.
NHTSA complaint #11720125 — an unverified report by a vehicle owner.
Navassa, NC
SEAT BELTS
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs light comes on at times. NO REPAIRS WERE DONE YET. DEALER STATES ORC MODULE NEEDS REPLACEMENT. I believe this is an reoccurring issue.
NHTSA complaint #11712870 — an unverified report by a vehicle owner.
Navassa, NC
AIR BAGS
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs light comes on at times. NO REPAIRS WERE DONE YET. DEALER STATES ORC MODULE NEEDS REPLACEMENT. I believe this is an reoccurring issue.
NHTSA complaint #11712870 — an unverified report by a vehicle owner.
Navassa, NC
SERVICE BRAKES
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs light comes on at times. NO REPAIRS WERE DONE YET. DEALER STATES ORC MODULE NEEDS REPLACEMENT. I believe this is an reoccurring issue.
NHTSA complaint #11712870 — an unverified report by a vehicle owner.
Virginia Beach, VA
AIR BAGS
Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (CAN bus). Dealer repeatedly documented: • 05/19/2022: “Cowl drains clogged; water entering passenger side” (Invoice #XXX). • 08/15/2025: “Water intrusion through firewall due to wiper cowl drains being clogged with organic debris; water found in passenger kick-panel connector” (Invoice #XXX). Resulting failures include: • BCM shorted (02/16/2022 – replaced). • HVAC module failure (10/15/2022 – replaced). • Intermittent CAN bus, loss of gauges while driving (09/04/2025 – Invoice #XXX; dealer suspects internal corrosion from prior water leaks). • 10/16/2025: Dealer states “old water damage to BCM causing corrosion on circuit board and disrupting bus circuits”; BCM replaced again (Invoice #XXX). • 10/20/2025 (current): Dealer states “ORC (airbag module) dead on bus; ABS module loss-comm with ORC; replace airbag module” (Workorder #XXX). The truck has lost instrumentation and safety systems in rain, with airbag and ABS communication currently inoperative. This is a safety defect; seeking investigation and manufacturer remedy/reimbursement. Injuries/Crashes: None, near-miss due to loss of gauges. Dealer: Hall Chrysler Dodge Jeep Ram, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11694823 — an unverified report by a vehicle owner.
Virginia Beach, VA
ELECTRICAL SYSTEM
Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (CAN bus). Dealer repeatedly documented: • 05/19/2022: “Cowl drains clogged; water entering passenger side” (Invoice #XXX). • 08/15/2025: “Water intrusion through firewall due to wiper cowl drains being clogged with organic debris; water found in passenger kick-panel connector” (Invoice #XXX). Resulting failures include: • BCM shorted (02/16/2022 – replaced). • HVAC module failure (10/15/2022 – replaced). • Intermittent CAN bus, loss of gauges while driving (09/04/2025 – Invoice #XXX; dealer suspects internal corrosion from prior water leaks). • 10/16/2025: Dealer states “old water damage to BCM causing corrosion on circuit board and disrupting bus circuits”; BCM replaced again (Invoice #XXX). • 10/20/2025 (current): Dealer states “ORC (airbag module) dead on bus; ABS module loss-comm with ORC; replace airbag module” (Workorder #XXX). The truck has lost instrumentation and safety systems in rain, with airbag and ABS communication currently inoperative. This is a safety defect; seeking investigation and manufacturer remedy/reimbursement. Injuries/Crashes: None, near-miss due to loss of gauges. Dealer: Hall Chrysler Dodge Jeep Ram, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11694823 — an unverified report by a vehicle owner.
Virginia Beach, VA
SERVICE BRAKES
Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (CAN bus). Dealer repeatedly documented: • 05/19/2022: “Cowl drains clogged; water entering passenger side” (Invoice #XXX). • 08/15/2025: “Water intrusion through firewall due to wiper cowl drains being clogged with organic debris; water found in passenger kick-panel connector” (Invoice #XXX). Resulting failures include: • BCM shorted (02/16/2022 – replaced). • HVAC module failure (10/15/2022 – replaced). • Intermittent CAN bus, loss of gauges while driving (09/04/2025 – Invoice #XXX; dealer suspects internal corrosion from prior water leaks). • 10/16/2025: Dealer states “old water damage to BCM causing corrosion on circuit board and disrupting bus circuits”; BCM replaced again (Invoice #XXX). • 10/20/2025 (current): Dealer states “ORC (airbag module) dead on bus; ABS module loss-comm with ORC; replace airbag module” (Workorder #XXX). The truck has lost instrumentation and safety systems in rain, with airbag and ABS communication currently inoperative. This is a safety defect; seeking investigation and manufacturer remedy/reimbursement. Injuries/Crashes: None, near-miss due to loss of gauges. Dealer: Hall Chrysler Dodge Jeep Ram, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11694823 — an unverified report by a vehicle owner.
Columbia, SC
POWER TRAIN
sometimes when I first start the truck and drive off, I find out that I have no throttle response at all. No smoke or abnormal noises, just a dead pedal. Then after I stop the truck and take off again it works perfectly normal. I've heard of others having this problem but haven't heard of a fix. I also can't duplicate the problem; it has only happened a couple times. I did check for any codes which I did not have any.
NHTSA complaint #11675246 — an unverified report by a vehicle owner.
at 55,000 milesRansomville, NY
ELECTRICAL SYSTEM
The contact owns a 2019 Ram 3500. The contact stated that after accelerating from a red light and while driving approximately 30 MPH, there was an abnormal ticking sound coming from underneath the hood, and the vehicle started to decelerate. The contact coasted to the side of the road and inspected the engine while attempting to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer, who diagnosed that a rod had fractured in cylinder #1, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 55,000.
NHTSA complaint #11668824 — an unverified report by a vehicle owner.
at 55,000 milesRansomville, NY
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 3500. The contact stated that after accelerating from a red light and while driving approximately 30 MPH, there was an abnormal ticking sound coming from underneath the hood, and the vehicle started to decelerate. The contact coasted to the side of the road and inspected the engine while attempting to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer, who diagnosed that a rod had fractured in cylinder #1, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 55,000.
NHTSA complaint #11668824 — an unverified report by a vehicle owner.
Pecos, TX
POWER TRAIN
Radio some time turns off by it's self. Transmission has locked up in park after driving and put in park ,and will not go into any other gear, unless truck is turned off. After turning truck back on it will engage into preferred gear. It has done this for few time since February.
NHTSA complaint #11657073 — an unverified report by a vehicle owner.
Pecos, TX
ELECTRICAL SYSTEM
Radio some time turns off by it's self. Transmission has locked up in park after driving and put in park ,and will not go into any other gear, unless truck is turned off. After turning truck back on it will engage into preferred gear. It has done this for few time since February.
NHTSA complaint #11657073 — an unverified report by a vehicle owner.
Coeur D'alene, IDCrash
UNKNOWN OR OTHER
Firstly, I have contacted Ram about the issue and they said I can't do anything about it. It's a safety feature and it absolutely is the total OPPOSITE of a safety feature! When on icy roads, with traction control off, and in four-wheel drive, if the truck starts sliding, it cuts the power to the wheels when I need power to pull out of the slide. I've been driving in icy / snowy conditions since I was 14 years old and I'm now [XXX] . Since it cut power to the wheels, the truck continued to slide off into the ditch causing major front end damage. If there had been a person walking their dog there, they would have been killed. This happened at about 15 mph and was totally preventable if I had had control of the vehicle instead of a computer! I don't even understand what the traction control button being turned off actually does because apparently it doesn't do anything. Also, I about got thrown through the windshield when the automatic brakes came on thinking I was going to rear-end some one who was not going to be there by the time I got there! Again, not a safety feature! There definitely needs to be a way to turn these systems off completely. If I remove the fuse for the traction control system it unfortunately affects other systems as well. So that is not an acceptable fix. In my opinion, people are putting far too much trust in computer systems. I do not believe there should be a computer in control of a vehicle at any time. You will never get me in a" "self-driving car!" It's complete lunacy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11652365 — an unverified report by a vehicle owner.
Firstly, I have contacted Ram about the issue and they said I can't do anything about it. It's a safety feature and it absolutely is the total OPPOSITE of a safety feature! When on icy roads, with traction control off, and in four-wheel drive, if the truck starts sliding, it cuts the power to the wheels when I need power to pull out of the slide. I've been driving in icy / snowy conditions since I was 14 years old and I'm now [XXX] . Since it cut power to the wheels, the truck continued to slide off into the ditch causing major front end damage. If there had been a person walking their dog there, they would have been killed. This happened at about 15 mph and was totally preventable if I had had control of the vehicle instead of a computer! I don't even understand what the traction control button being turned off actually does because apparently it doesn't do anything. Also, I about got thrown through the windshield when the automatic brakes came on thinking I was going to rear-end some one who was not going to be there by the time I got there! Again, not a safety feature! There definitely needs to be a way to turn these systems off completely. If I remove the fuse for the traction control system it unfortunately affects other systems as well. So that is not an acceptable fix. In my opinion, people are putting far too much trust in computer systems. I do not believe there should be a computer in control of a vehicle at any time. You will never get me in a" "self-driving car!" It's complete lunacy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11652365 — an unverified report by a vehicle owner.
at 133,000 milesLas Cruces, NM
ELECTRICAL SYSTEM
The contact owns a 2019 Ram 3500. The contact stated while driving at approximately 45 MPH, the Cruise Control was unintendedly disabled and remained inoperative. The failure occurred on several occasions. No warning light was illuminated; however, the "Electronic Stability Control System Malfunctioning" message was displayed on the instrument panel. The vehicle was taken to a dealer to be diagnosed; however, the result was unknown. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 133,000.
NHTSA complaint #11637478 — an unverified report by a vehicle owner.
at 133,000 milesLas Cruces, NM
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 3500. The contact stated while driving at approximately 45 MPH, the Cruise Control was unintendedly disabled and remained inoperative. The failure occurred on several occasions. No warning light was illuminated; however, the "Electronic Stability Control System Malfunctioning" message was displayed on the instrument panel. The vehicle was taken to a dealer to be diagnosed; however, the result was unknown. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 133,000.
NHTSA complaint #11637478 — an unverified report by a vehicle owner.
at 60,000 milesNiagara Falls, NY
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The contact owns a 2019 Ram 3500. The contact stated while driving at undisclosed speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning lights illuminated. Additionally, the vehicle went into LIMP Mode, and the turbo charger became inoperable. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000.
NHTSA complaint #11633631 — an unverified report by a vehicle owner.
at 60,000 milesNiagara Falls, NY
ENGINE
The contact owns a 2019 Ram 3500. The contact stated while driving at undisclosed speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning lights illuminated. Additionally, the vehicle went into LIMP Mode, and the turbo charger became inoperable. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000.
NHTSA complaint #11633631 — an unverified report by a vehicle owner.