534 of the
12,381 complaints filed about the Subaru Outback
are about the throttle and cruise control —
4% of everything owners reported.
The worst model year for it is 2006.
534
Complaints
4%
Share of all complaints
117
Crashes
1
Fires
Acceleration & Cruise Control complaints by model year
The car accelerates on its own at times. I am not pressing the gas or going down a hill. It is flat road, sometimes even pulling into my driveway. There is also feeling like I am being bumped from the back and moving when I am idle. I am strict about oil changes and have it fully inspected when I take it every 3 months as I am a single mom and cannot afford for my children and I to be hurt in an accident or be without a car.
NHTSA complaint #11757580 — an unverified report by a vehicle owner.
I'm new to this automotive technology. When I was introduced to the car, one of the "features" indicated was the ability to sense and slow down for curves, if the system sensed the need, when operating under the cruise control option. In testing my different options of my new car, I was using the cruise control on a 65 mph road in TX set to 60 mph. As I entered the curve the car did not slow down. This was a surprise to me. I contacted a Subaru dealer about this. I was told that my trim level did not have this "option". Before I contacted the dealer I did look in the Subaru EyeSight Drivers Assist Technology Owners Manual. On pages 280 and 281 of this manual in the Cruise Control, Pre-curve Speed Control*, ON/OFF. The *note is "if equipped". My car is not equipped. I was not informed or cautioned about this when I went through the delivery process. I did not know I did not have this feature. My complaint is this. If the car is equipped to assist steering when in cruise control, for safety, all models should come standard with the Pre-curve Speed Control. It only takes one instant for a new driver to loose control if expecting this feature to be present. I am an experienced driver. I was able to take corrective action to avoid trouble. But, I did anticipate the car to slow and was startled when it did not.
NHTSA complaint #11757505 — an unverified report by a vehicle owner.
UNKNOWN When pulling into a parking space at the [XXX] diner my 2016 OUTBACK suddenly accelerated while I was ready to shift from drive to park. It was as if I put the gas peddle to the floor. There was a car about 6feet in front of me which I hit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755851 — an unverified report by a vehicle owner.
I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have been "lifted" rode over the top of my fender and both vehicles scraped down the left side of each other. I finally got the car stopped some distance beyond the truck. Both vehicles had to be towed away from the scene. My car is currently in the Caliber repair shop with nearly $23,000 damage. The Knox County Sheriff's office responded but they did not file a report as the incident took place on private property. Even so, the Deputy did interview both drivers and several witnesses in front of his body camera. I understand those videos are maintained at the Sheriff's office.
NHTSA complaint #11755659 — an unverified report by a vehicle owner.
The contact owned 2021 Subaru Outback. The contact stated that while driving at 5 MPH turning a right hand corner into a shopping center, the vehicle began to accelerate without the contacts consent. and the contact proceeded to frantically apply the brakes. The vehicle came to a stop upon impact with a brick wall impacting the front drivers side of the vehicle. All of the airbags were deployed. The vehicle was going 43 mph at the time of the crash. The was towed to a junk yard. No warning lights or strange sounds were emitted prior to the crash. A police report was filed. The contact was injured while seated in the drivers seat. No one outside of the vehicle was injured. The contact sustained whip lash and bruising from the seat belt. Medical treatment was needed for the injuries. The local dealer was contacted, and the black box was inspected. The manufacturer was notified of the failure. The failure mileage was 70,000.
NHTSA complaint #11755558 — an unverified report by a vehicle owner.
I was already parked in a spot in a public parking lot. I tapped the accelerator pedal to move the car a few inches. The vehicle responded by violently accelerating, hitting a vehicle directly in front of me in another parking space. I applied my brake but the car would not stop. The force of the acceleration pushed the car out of the it's spot and it hit a curb and tree appox 30 ft away. In defensive move I turned my wheels to the right and continue to try and brake. This caused my car to hit the car on the right side of me. Property Damage occured. No injuries. Vehicle defect.
NHTSA complaint #11748480 — an unverified report by a vehicle owner.
SUBJECT: Formal Safety Defect Complaint: 2016 Subaru Outback – Manufacturing Nondisclosure of Latent "Day 1" Design Flaw Causing Ignition Key Entrapment, Uncommanded Steering Column Lockout, and Severe Family Safety Risk I am writing to formally report a severe, unaddressed safety defect and a deceptive corporate practice by Subaru of America, Inc. affecting my 2016 Subaru Outback. This vehicle suffers from a "Day 1" latent engineering flaw that causes the physical ignition key to become permanently trapped in the ignition cylinder, triggering an uncommanded, rigid locking of the steering column assembly. Subaru has possessed documented knowledge of this failure for years, cataloging it under Technical Service Bulletin TSB 16-112-18R. Rather than fulfilling its statutory obligation to issue a comprehensive federal safety recall, Subaru deployed a voluntary, time-bound 8-year warranty extension. Subaru conveniently did not notify me of this warranty extension. By doing so, the manufacturer unconscionably ignored this defect, placing its customers at direct peril. They capitalized on asymmetric information to shift both the financial burden and the severe physical safety risks of a known factory flaw onto my family, the moment an arbitrary time threshold expired. My family and I have been at active, continuous risk in this vehicle since the day we purchased it due to an engineering error that was present when the car rolled off the assembly line. The root cause of this failure is a fundamental engineering defect within the Continuously Variable Transmission (CVT) shifter assembly, specifically, the premature degradation of the electrical contacts within the select lever park-range switch.
NHTSA complaint #11742958 — an unverified report by a vehicle owner.
The contact owns a 2023 Subaru Outback. While turning into a parking spot, the accelerator pedal was slightly depressed, and the vehicle unintendedly accelerated, crashing into a parked vehicle on the driver's side. The contact stated that the vehicle continued to move forward after the crash into the next parking spot. No warning lights illuminated. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,300.
NHTSA complaint #11731476 — an unverified report by a vehicle owner.
The failure involves the engine (powertrain), which was under warranty. The vehicle has experienced four catastrophic engine failures resulting in sudden loss of power, including at highway speeds (65–75 mph). The most recent failure also involved an oil-saturated catalytic converter. These failures occurred between 06/25/2024 and 03/16/2026. During this ~629-day period, the vehicle was only in my possession for about 184 days, as it remained at the dealership for diagnosis, repairs, and repeated engine replacements. The issue remains unresolved. The vehicle is currently in my possession, available for inspection, and is not being driven due to safety concerns. All failures occurred during normal driving and caused sudden loss of power with no prior warning, leaving the vehicle inoperable and stranded. This created a significant safety risk due to inability to maintain speed or safely merge, increasing the likelihood of rear-end collisions. The failures have been confirmed by an authorized Subaru dealership, with multiple engine replacements performed under warranty and most recently as a goodwill repair. Both the dealership and Subaru of America have acknowledged they cannot determine the root cause. The dealership’s Operations Director stated the vehicle is not safe and he would not allow his family to drive it. The vehicle has been inspected multiple times by the dealership and Subaru of America. However, no inspection reports, diagnostic data, or detailed findings have been provided despite repeated requests. Additional issues (including a broken axle and oil-saturated catalytic converter) were only identified during a third inspection after being missed previously. Requests for explanation were not answered, and further details were withheld as “internal.” There were no warning indicators prior to the first three failures. During the fourth, a temperature warning appeared only seconds before failure.
NHTSA complaint #11727143 — an unverified report by a vehicle owner.
The contact owns a 2017 Subaru Outback. The contact stated that while driving at a slow speed, the brake pedal was depressed, but the vehicle experienced unintended acceleration. The contact lifted her foot off the brake pedal and then firmly depressed the brake pedal another time. The vehicle was able to come to a stop. The contact stated that prior to the failure, the vehicle had stalled while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the dealer, who were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
NHTSA complaint #11726792 — an unverified report by a vehicle owner.
P2138 code. Gas pedal stops responding to inputs. Car goes into limp mode and managed to get car off the road. Shut off and waited 5 minutes, restarted and it works again. Associated P0500 code also present. First time this has happened on this car.
NHTSA complaint #11724365 — an unverified report by a vehicle owner.
January 25th, 2026 13:30 I was coming to a stop at an intersection with my foot on the brake pedal when suddenly my vehicle lurched forward potentially causing rear end collision with the truck in front of me that was stopped at the red light. My vehicle finally came to a stop when I pressed hard on the brake pedal. This problem happened today, so I have not reproduced it. I have not had it checked by a dealer (today is Sunday) I have a Low Tire Pressure light that came on two days ago when the temperatures suddenly dropped here in Tulsa, OK.
NHTSA complaint #11713284 — an unverified report by a vehicle owner.
I was driving on I-95 South in Georgia on Thursday, 18 December at approximately 9:00 pm in my 2019 Subaru Outback (6 cylinder engine). There was good visiblity and dry road conditions. I did not have the cruise control on. I was traveling at 75 mph and wanted to pass a truck. As I increased my speed to 78 mph to pass the truck, the Subaru began to accelerate to 85 mph and my rpms went up to 4000. The car continued to accelerate. I checked the cruise control and it was in fact off. I felt with my foot to make sure the accelerator was not stuck and it was not. I pushed hard on the brakes to counter the acceleration and after about 1 minute the car became controllable again. I drove the rest of my trip going 70 mph and did not have a further incident that evening. Because of the traffic ahead of me, this acceleration caused me great concern for myself and the passenger in the car. I have not had this problem before and have not reported it to my Subaru dealer yet. No one else has examined the car since this incident yesterday. I did not receive any warning lights or dashboard messages prior to the incident.
NHTSA complaint #11706194 — an unverified report by a vehicle owner.
A particular corner where the arterial has a y turn. With cruise engaged the vehicle will do the emergency braking even though the lane is clear. Has occurred several times at this same location.
NHTSA complaint #11704294 — an unverified report by a vehicle owner.
While in a parking lot moving at very slow rate speed the car suddenly accelerated on its own. I had just slowly turned within a parking lot in preparation to backing into a parking space. I had just removed my foot from the accelerator and the car was almost at a stop and I was about to brake and put the car into reverse when it suddenly and rapidly accelerated on its own. My foot was not touching the accelerator at the time (it was over, but not yet touching, the brake). The car felt as if someone had suddenly slammed on the accelerator, but my foot was not on the accelerator at the time. Luckily my foot was over the brake when the rapid unexpected acceleration occurred and also luckily there were no cars in front of me. I was able to immediately slam on the brake so that the car did not hit anything. Before I was able to brake, the car quickly lurched forward at a surprisingly rapid rate of speed for a short distance. Quick application of the brakes stopped the sudden and rapid forward movement of the car. I did not notice any warning lights or messages on the car. This could have been a very dangerous situation. If someone had been walking in front of the car, they would have been hit and potentially seriously injured. If there had been cars parked in front of the space I was about to back into, the car would have hit them and caused damage. This happened earlier today and I have not yet reported it to the dealer. No police or insurance personnel were involved as I managed to avoid an accident. The event occurred today, Wednesday December 3rd at about 11 am. There were no other witnesses. To my knowledge this is the first occurrence of this rapid unexpected acceleration for this car.
NHTSA complaint #11702736 — an unverified report by a vehicle owner.
On 10/29/25 the car lost power once it got to 3500rpm. Multiple warning lights came on. On 11/06/2025, the Thermo Control Valve, high pressure fuel line, and gaskets for intake manifold and EGR were replaced. On 11/24/25, when backing up slowly in a small parking lot, the rear camera detection picked up a raised cement walkway with metal railing. The brake was applied by the driver, however the car accelerated quickly and slammed into the railing and cement. The vehicle was placed into drive after the collision and continued normally. The brake was on once the warning light beeped and prior to the collision. The foot was not removed from the brake pedal until it was in drive. It could not have been placed into drive without the brake pedal being pressed. I asked the dealership if they could pull data from the car at the time of the incident, and was told they weren't sure they would get any information. It has not been inspected by a dealership or insurance. There was no damage done to the cement and railing was already bent. Only the car sustained damage.
NHTSA complaint #11702874 — an unverified report by a vehicle owner.
The contact owned a 2025 Subaru Outback. The contact stated that after coming from a stop sign, she depressed the accelerator pedal to make a right turn, and the vehicle inadvertently stopped and then experienced unintended acceleration with no warning light illuminated. The contact regained control of the vehicle; however, the failure recurred while her husband was driving. The contact stated that while her husband was driving under 5 MPH and exiting a parking space, the vehicle experienced unintended acceleration and crashed into two other vehicles. The contact and her husband did not sustain any injuries, and no medical attention was received. The air bags did not deploy. A police report was filed. The vehicle was towed from the crash site and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 500.
NHTSA complaint #11694726 — an unverified report by a vehicle owner.
The contact owns a 2021 Subaru Outback. The contact stated that while idling at a red traffic light, the vehicle lurched forward twice and struck the rear end of another vehicle twice. Several unknown warning lights were illuminated upon impact. The air bags did not deploy. There was no injury sustained. A Police report was not filed. Both the contact and her husband were able to drive away from the scene. The contact's vehicle sustained damage. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact that a field technician would be sent to retrieve information from the EDR. The failure mileage was approximately 30,800.
NHTSA complaint #11689975 — an unverified report by a vehicle owner.
I was within the town limits so I was driving slowly. When I approached the first stop light in town I saw that it was red. There were of three or four vehicles stopped at that light. At that point I was probably only going 5mph. I took my foot off of the gas pedal and put my foot on the brake to make a slow stop. Instead, the car accelerated rather quickly. I continued to brake but the car seemed to speed up. I was able to avoid hitting the truck in front of me by going around it. No vehicles were coming towards me but there were some stopped at the other side of the light. I drove up on the sidewalk to avoid hitting anyone. At that point the front passenger side of the car hit & snapped a pole. The car did not stop immediately upon impact. It stopped acclerating and came to a stop about 10 feet past the pole. I am not sure how fast the car was moving when it hit the pole but I was only going about 5 mph when I put my foot on the break. I would estimate the distance my car traveled from the moment I put my foot on the break until the car stopped was approximately 100-120 feet. It felt like the car went into the cruise resume mode and was trying to accelerate to a predetermined speed. I had not been using the cruise control that day but that is exactly what it felt like. There was one other time this year that the car lunged forward without using the gas pedal. It stopped quickly for me and I just assumed that I had hit the cruise resume button, although I also hadn't been using the cruise that day. The insurance company took the car to an impound lot two hours away. I am sure there has been no inspection and my insurance has not informed me of the status of having my car totaled or repaired. Because of the age of the car, and damage, they think it will be totaled. Yes, my safety and the safety of anyone near me was at risk. The car malfunctioned and the fact no one was hurt was miraculous. There were no warning messages before this accident.
NHTSA complaint #11689049 — an unverified report by a vehicle owner.
The contact owns a 2017 Subaru Outback. The contact stated that after driving onto the driveway and pressing the brake pedal to park, the vehicle suddenly experienced unintended acceleration, drove forward, and crashed into the garage door. The contact shifted to the reverse position and the vehicle drove in reverse but would not stop while pressing the brake pedal. Eventually, the contact was able to shift to the park position, and the vehicle was stopped. During the incident garage door was severely damaged along with the rear end of a classic vehicle parked inside the garage. No injuries were reported, and no police report was filed. The cause of the failure was not determined. The local dealer was notified of the incident. The manufacturer was not yet contacted. The failure mileage was 41,000.
NHTSA complaint #11687413 — an unverified report by a vehicle owner.