FaultScore

FaultScore report

2009 Toyota Camry problems

Owners have filed 1,616 complaints about the 2009 Toyota Camry with NHTSA between 2008 and 2026. The largest single group is the acceleration & cruise control. Across this model's run it ranks 1 of 32 worst.

F

FaultScore 93/100

Higher is worse. Measured against the other years of the Toyota Camry.

How this is worked out

The numbers

1,616

Complaints

204

Crashes reported

27

Fires reported

84

Injuries reported

2 complaints report a death.

51,000 mi

Median mileage at failure

Half of reported failures happened before this

39%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 100 vs 50 Early failure 67 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Toyota Camry. 50 means typical for this model; 100 means roughly double.
Severity — 100
19.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 67
39% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Toyota Camry

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Toyota Camry

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

85 crashes, 2 fires · median 17,000 mi

Engine & Cooling 254 15.7%

5 crashes, 8 fires · median 82,000 mi

Body & Structure 224 13.9%

8 crashes, 4 fires · median 64,619 mi

9 crashes, 1 fires · median 90,000 mi

1 crashes, 1 fires · median 69,060 mi

Brakes 110 6.8%

21 crashes, 3 fires · median 44,089 mi

7 crashes, 3 fires · median 71,241 mi

Suspension 71 4.4%

2 crashes, 0 fires · median 40,900 mi

Airbags 67 4.1%

39 crashes, 2 fires · median 62,500 mi

6 crashes, 0 fires · median 26,500 mi

Steering 47 2.9%

4 crashes, 1 fires · median 51,098 mi

Tires 24 1.5%

Median failure at 20,000 miles

1 crashes, 0 fires · median 32,000 mi

6 crashes, 0 fires · median 12,024 mi

Lights 20 1.2%

2 crashes, 1 fires · median 69,000 mi

3 crashes, 0 fires · median 106,902 mi

Seat Belts 12 0.7%

3 crashes, 0 fires · median 73,800 mi

Wheels 12 0.7%

Median failure at 80,635 miles

Seats 11 0.7%

0 crashes, 1 fires · median 41,520 mi

Child Seats 2 0.1%
Doors, Latches & Locks 2 0.1%

Median failure at 10,000 miles

Driver Assist & Collision Avoidance 2 0.1%

2 crashes, 0 fires

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 84 41.6%
Accelerator Pedal 65 32.2%
Automatic Transmission 19 9.4%
Dashboard 15 7.4%
Engine 7 3.5%
Instrument Cluster/Panel 4 2.0%
Cooling System 4 2.0%
Power Window Devices AND Controls 4 2.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 32 2.8%
1,000 – 9,999 miles 102 8.8%
10,000 – 24,999 miles 177 15.3%
25,000 – 49,999 miles 251 21.7%
50,000 – 74,999 miles 182 15.7%
75,000 – 99,999 miles 145 12.5%
100,000 – 149,999 miles 184 15.9%
150,000+ miles 86 7.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2008 peak 108 Aug 2026

NHTSA investigations into the 2009 Toyota Camry

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA12006 Opened 14 Jun 2012 Closed 12 Feb 2013 ELECTRICAL SYSTEM

Power Window Master Switch Fire

On October 10, 2012, Toyota initiated a safety recall of approximately 2.5 million U.S. vehicles involving the following models and model years:2007-2009 Camry and Camry Hybrid, 2009 Corolla and Corolla Matrix, 2008 Highlander and Highlander Hybrid, 2007-2009 RAV4, 2008-2009 Scion xB and xD, 2008-2009 Sequoia, 2007-2008 Tundra, 2007-2008 Yaris, and 2009 Pontiac Vibe.See NHTSA recall number 12V-491 for more details, including the affected vehicle manufacture dates for each vehicle model.Note that only early-production 2009 model year vehicles are included in the recall.Toyota and GM dealers wil...

PE12002 Opened 6 Feb 2012 Closed 14 Jun 2012 ELECTRICAL SYSTEM

Power Window Master Switch Fire

ODI has identified certain Toyota vehicles experiencing a higher rate of fire and thermal event incidents among all Toyota vehicles that use the same power window master switch design.They include a total of approximately 1.4 million model year (MY) 2007 through 2009 Camry, Camry Hybrid, RAV4 and Yaris vehicles built from approximately September 2006 through August 2008, as well as all MY 2008 Highlander Hybrid vehicles.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA12-006) to further study the alleged defect and its consequences.The ODI reports cited above can be...

Recalls on the 2009 Toyota Camry

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16V396000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

15V689000

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Risk: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

14V743000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

13V014000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

12V491000

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.

Risk: If the switch overheats, it may melt, possibly resulting in a fire.

12V091000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE “PARK” POSITION, OR THE VEHICLE’S BRAKE LIGHTS COULD BECOME INOPERATIVE.

Risk: INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.

10V035000

EQUIPMENT:OTHER:LABELS

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

10V036000

EQUIPMENT:OTHER:LABELS

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2015493 315,091 units in Canada

Electrical

On certain vehicles, inconsistent application of grease during the manufacturing process could cause the driver's side power window master switch to stick or become inoperative due to electrical contact point wear. This could cause debris to accumulate between the contact points, potentially resulting in an electrical short circuit. If a short circuit occurs, the switch assembly may overheat, produce smoke, melt and/or potentially lead to a fire causing injury and/or property damage. Correction: Dealers will inspect the driver's power window master switch and apply a specialized grease that inhibits heat build-up, or replace the power window master switch circuit board, as necessary. Note: This is an expansion of recall 2012-338.

Recall 2012338 239,459 units in Canada

Electrical

On certain vehicles, due to improperly applied grease, the driver's side power window master switch could stick or become inoperative. If attempts are made to lubricate the switch, the switch assembly could overheat and melt. A melting switch may produce smoke and potentially lead to a fire causing property damage and/or personal injury. Correction: Dealers will inspect the driver's power window master switch and apply a specialized grease that inhibits heat build-up, or replace the power window master switch circuit board, as necessary.

Recall 2012091 30,477 units in Canada

Lights And Instruments

On certain vehicles, silicone grease may have come into contact with the stop lamp switch during vehicle assembly. If grease infiltrates the switch, instrument panel warning lamps could illuminate, a no start condition could result, or the shift lever may not shift from the PARK position. In some instances, the vehicle stop lamps could become inoperative. Failure of the stop lamps to illuminate when the brakes are applied may result in the following road users being unaware of the driver's intentions, increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the stop lamp switch.

Recall 2010012 273,050 units in Canada

Other

On certain vehicles, accelerator pedal movement may become rough, slow to return, or the pedal may stick in a depressed position. This could result in a loss of throttle control and a vehicle crash, causing property damage, personal injury or death. Correction: Dealers will install a steel reinforcement bar to the accelerator pedal assembly. With this reinforcement in place, the excess friction that can cause the pedal to stick is eliminated.

Recall 2009290 437,445 units in Canada

Other

On certain vehicles, the accelerator pedal may become stuck in the wide open position due to an unsecured or incompatible driver's floor mat. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. Correction: Dealers will reconfigure the shape of the accelerator pedal. Certain models will also have the shape of the floor underneath the accelerator pedal modified and/or a brake override system installed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 200,000 miles Houston, TX Crash 1 injured

AIR BAGS

The contact owned a 2009 Toyota Camry. The contact stated that while her daughter was driving at approximately 40 MPH, another vehicle ran a stop sign and collided with the drivers front side of the vehicle and the air bags did not deploy as intended. The contact's daughter sustained chest, knee, and right wrist injuries, and she received medical attention. The contact added that the driver's door was not able to open fully after the collision. The fire department arrived, and a police report was filed, but the report number was not available at this time. The vehicle was towed to an impound lot, where it was later deemed totaled. The manufacturer was notified of the failure, and a complaint was filed. In addition, the contact was told that they could not determine what caused the failure. The failure mileage was approximately 200,000.

NHTSA complaint #11723543 — an unverified report by a vehicle owner.

Orangeville, IL Crash 1 injured

AIR BAGS

The vehicle was involved in a rollover crash at 60 mph that ended in striking a tree, which intruded upon the entire backseat area. The driver/passenger airbag(s) did not deploy despite conditions where deployment should have occurred. There were no signs of prior deployment or tampering: to my knowledge, the airbag system had not previously deployed or been serviced for that. The airbag system is available for inspection, as the vehicle was sold to the insurance company. My safety was put at risk as I sustained physical injuries that may have been prevented by airbag deployment. The vehicle was inspected by insurance representatives. There were no prior warning lamps regarding the airbags prior to the crash.

NHTSA complaint #11702700 — an unverified report by a vehicle owner.

Pikeville, KY Crash

UNKNOWN OR OTHER

My son wrecked cause of the stickiness of the dashboard the light reflected and he was in an accident . You guys mailed the safest notice to his grandmother at a assisted living facility and I have proof she didn’t get mail there so my son shouldn’t have to suffer we have already put a new motor in it and can’t deive

NHTSA complaint #11689305 — an unverified report by a vehicle owner.

Pikeville, KY Crash

UNKNOWN OR OTHER

My grandma bought a 2009 Toyota Camry well kept she passed away in 2019 and she gave me the car what I read second owner has a 10 warranty they said there was a safety recall on the dashboard she was in a nursing home facility and that where her mail went and she was Bedfast and we have proof of that the dashboard is so sticky there is so much glare from it I’ve wrecked and I know the time frame has past but I read the owner had 10 years it is such a great car but I can’t drive it please help me I can provide proof of everything but I’m scared I will get killed

NHTSA complaint #11687769 — an unverified report by a vehicle owner.

Pikeville, KY Crash

LANE DEPARTURE: BLIND SPOT DETECTION

My grandma bought a 2009 Toyota Camry well kept she passed away in 2019 and she gave me the car what I read second owner has a 10 warranty they said there was a safety recall on the dashboard she was in a nursing home facility and that where her mail went and she was Bedfast and we have proof of that the dashboard is so sticky there is so much glare from it I’ve wrecked and I know the time frame has past but I read the owner had 10 years it is such a great car but I can’t drive it please help me I can provide proof of everything but I’m scared I will get killed

NHTSA complaint #11687769 — an unverified report by a vehicle owner.

Ocala, FL Crash

AIR BAGS

I've been into automobile accidents and the passenger airbag never deployed. Few years back I took my vehicle for the sticky dashboard recall, Toyota replaced it. Few years later the dashboard is sticky and shiny worst than the first time, I called Toyota to get it replaced free of charge and they told me that is not the responsibility and denied to fix the replaced sticky dashboard. I almost have gotten in accidents do to the shiny glare from the dashboard.

NHTSA complaint #11593568 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Darlington, SC

ELECTRICAL SYSTEM

I'm not even sure this is the right form for this complaint, but it has to do with non-compliance from Toyota. It's the master window switch recall 12V491. I had to schedule 2 separate appointments for this vehicle at Florence Toyota (Florence, SC), only to have them tell me the first time that they didn't have the part, and the second time that it wasn't covered under "warranty" due to the vehicle having been issued a salvage title. This isn't a warranty issue, rather a safety recall that should be addressed and fully reimbursed by Toyota anyway, so I don't understand the problem? Nothing has happened with the switch, thankfully, in all these years. But they keep sending regular alerts that the recall was issued and that I should make an appointment to have it remedied at no cost.

NHTSA complaint #11758804 — an unverified report by a vehicle owner.

at 127,990 miles Riviera Beach, FL

POWER TRAIN

The contact owns a 2009 Toyota Camry. The contact stated that the vehicle jerked while accelerating from a complete stop. Additionally, the vehicle intermittently failed to start, with the ABS warning light displayed on the instrument panel. The vehicle was towed to an independent mechanic for repairs, but the failure reoccurred shortly after the repair. The contact stated that while attempting to shift into drive(D), the transmission remained stuck in neutral(N) with the check engine warning light illuminated. The contact stated that the vehicle rolled forward while the vehicle was parked, turned off, with the parking brake engaged. The contact placed trash bins in front of the vehicle to prevent the vehicle from rolling. The manufacturer was not notified of the failure, and the vehicle remained unrepaired. The failure mileage was 127,990.

NHTSA complaint #11757031 — an unverified report by a vehicle owner.

at 127,990 miles Riviera Beach, FL

ENGINE

The contact owns a 2009 Toyota Camry. The contact stated that the vehicle jerked while accelerating from a complete stop. Additionally, the vehicle intermittently failed to start, with the ABS warning light displayed on the instrument panel. The vehicle was towed to an independent mechanic for repairs, but the failure reoccurred shortly after the repair. The contact stated that while attempting to shift into drive(D), the transmission remained stuck in neutral(N) with the check engine warning light illuminated. The contact stated that the vehicle rolled forward while the vehicle was parked, turned off, with the parking brake engaged. The contact placed trash bins in front of the vehicle to prevent the vehicle from rolling. The manufacturer was not notified of the failure, and the vehicle remained unrepaired. The failure mileage was 127,990.

NHTSA complaint #11757031 — an unverified report by a vehicle owner.

at 116,995 miles Seymour, IN

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that on several occasions while driving at various speeds, there was a glare coming from the dashboard, making it difficult to see out the windshield while driving. The contact stated that the dashboard was sticky to the touch and sunglasses were needed while driving the vehicle. The vehicle was taken to a dealer where it was determined that the dashboard needed to be replaced. The vehicle was not repaired. The vehicle was taken to the same dealer for maintenance, and the contact inquired if there was a recall associated with the failure. The manufacturer was notified of the failure. The failure mileage was approximately 116,995.

NHTSA complaint #11755951 — an unverified report by a vehicle owner.

at 79,000 miles Park Ridge, NJ

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that while driving at an undisclosed speed, the glare from the melted dashboard impaired visibility while driving. The contact stated that the glare from the melted dashboard was reflecting onto the front windshield. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that the repair was not covered under the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 79,000.

NHTSA complaint #11750635 — an unverified report by a vehicle owner.

Buckeye, AZ

UNKNOWN OR OTHER

The HV battery cooling fan on the 2009 Toyota Camry Hybrid has no protective filter and no cleaning or inspection interval in Toyota’s published Scheduled Maintenance Guide. Toyota acknowledged this exact problem in TSB T-SB-0087-13 (July 2013) for 2012–2016 Camry HV vehicles, stating the cooling fan ‘may exhibit an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System.’ However, Toyota excluded the 2007–2011 generation — which has the same unfiltered cooling fan design — from this TSB. My 2009 Camry Hybrid (VIN: [XXX] , 208,000 miles) has now failed with code P0A80, requiring full battery replacement. The failure is consistent with the cooling fan clogging defect Toyota acknowledged for later model years but never addressed for this generation. I am requesting NHTSA investigate whether Toyota should extend TSB T-SB-0087-13 or issue a recall covering the 2007–2011 Camry Hybrid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11741119 — an unverified report by a vehicle owner.

Little Rock, AR

SEATS

While driving my seat squeaks as if the bolts are loose.

NHTSA complaint #11725512 — an unverified report by a vehicle owner.

Brazil, IN

UNKNOWN OR OTHER

Excessive oil consumption, a sticky dash and power window switch

NHTSA complaint #11724382 — an unverified report by a vehicle owner.

Brazil, IN

STRUCTURE:BODY

Excessive oil consumption, a sticky dash and power window switch

NHTSA complaint #11724382 — an unverified report by a vehicle owner.

Brazil, IN

ENGINE

Excessive oil consumption, a sticky dash and power window switch

NHTSA complaint #11724382 — an unverified report by a vehicle owner.

at 200,000 miles Houston, TX Crash 1 injured

AIR BAGS

The contact owned a 2009 Toyota Camry. The contact stated that while her daughter was driving at approximately 40 MPH, another vehicle ran a stop sign and collided with the drivers front side of the vehicle and the air bags did not deploy as intended. The contact's daughter sustained chest, knee, and right wrist injuries, and she received medical attention. The contact added that the driver's door was not able to open fully after the collision. The fire department arrived, and a police report was filed, but the report number was not available at this time. The vehicle was towed to an impound lot, where it was later deemed totaled. The manufacturer was notified of the failure, and a complaint was filed. In addition, the contact was told that they could not determine what caused the failure. The failure mileage was approximately 200,000.

NHTSA complaint #11723543 — an unverified report by a vehicle owner.

at 60,000 miles Cape Coral, FL

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky, causing a shiny glare on the windshield, preventing the driver from seeing through the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11723559 — an unverified report by a vehicle owner.

AL, AL

UNKNOWN OR OTHER

I drove my son’s 2009 Toyota Camry recently and encountered a serious safety concern. When driving into direct sunlight, visibility was significantly impaired due to intense glare reflecting off the dashboard and onto the windshield. The reflection made it difficult to clearly see the road ahead. This is not a cleaning or maintenance issue. The dashboard surface is no longer matte as designed. It has become glossy and reflective due to the well-documented Toyota “melting” or “sticky” dashboard defect that affected many 2009-era Toyota and Lexus vehicles. As the dashboard material degrades, it creates a reflective surface that directly contributes to dangerous glare while driving. This condition presents a genuine safety risk, particularly during sunrise and sunset, when glare is already a known driving hazard. Unfortunately, I understand that Toyota’s warranty enhancement program for this issue has expired, despite the defect continuing to pose a safety concern. I wanted to formally document this issue as a visibility and safety hazard and request guidance on whether Toyota will address this condition given its direct impact on safe vehicle operation.

NHTSA complaint #11706133 — an unverified report by a vehicle owner.

Orangeville, IL Crash 1 injured

AIR BAGS

The vehicle was involved in a rollover crash at 60 mph that ended in striking a tree, which intruded upon the entire backseat area. The driver/passenger airbag(s) did not deploy despite conditions where deployment should have occurred. There were no signs of prior deployment or tampering: to my knowledge, the airbag system had not previously deployed or been serviced for that. The airbag system is available for inspection, as the vehicle was sold to the insurance company. My safety was put at risk as I sustained physical injuries that may have been prevented by airbag deployment. The vehicle was inspected by insurance representatives. There were no prior warning lamps regarding the airbags prior to the crash.

NHTSA complaint #11702700 — an unverified report by a vehicle owner.

Mount Laurel, NJ

UNKNOWN OR OTHER

The dashboard has turned into a sticky residue that reflects a blinding glair and is hazardous to see & drive. Toyota has declined to extend the recall warranty to replace the dash even though this is a hazard and has nearly caused accidents. Please help me get Toyota to make good on replacing.

NHTSA complaint #11690811 — an unverified report by a vehicle owner.

Pikeville, KY Crash

UNKNOWN OR OTHER

My son wrecked cause of the stickiness of the dashboard the light reflected and he was in an accident . You guys mailed the safest notice to his grandmother at a assisted living facility and I have proof she didn’t get mail there so my son shouldn’t have to suffer we have already put a new motor in it and can’t deive

NHTSA complaint #11689305 — an unverified report by a vehicle owner.

Pikeville, KY Crash

UNKNOWN OR OTHER

My grandma bought a 2009 Toyota Camry well kept she passed away in 2019 and she gave me the car what I read second owner has a 10 warranty they said there was a safety recall on the dashboard she was in a nursing home facility and that where her mail went and she was Bedfast and we have proof of that the dashboard is so sticky there is so much glare from it I’ve wrecked and I know the time frame has past but I read the owner had 10 years it is such a great car but I can’t drive it please help me I can provide proof of everything but I’m scared I will get killed

NHTSA complaint #11687769 — an unverified report by a vehicle owner.

Pikeville, KY Crash

LANE DEPARTURE: BLIND SPOT DETECTION

My grandma bought a 2009 Toyota Camry well kept she passed away in 2019 and she gave me the car what I read second owner has a 10 warranty they said there was a safety recall on the dashboard she was in a nursing home facility and that where her mail went and she was Bedfast and we have proof of that the dashboard is so sticky there is so much glare from it I’ve wrecked and I know the time frame has past but I read the owner had 10 years it is such a great car but I can’t drive it please help me I can provide proof of everything but I’m scared I will get killed

NHTSA complaint #11687769 — an unverified report by a vehicle owner.

Lancaster, CA

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky and melting. The contact stated that since moving to the desert, the dashboard coating had degraded and deteriorated. The shine created a glare on the windshield, preventing the contact from driving at night. The vehicle was taken to the dealer. The contact was informed that it was an aesthetic issue, and the Customer Support Program warranty period had ended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11686441 — an unverified report by a vehicle owner.

Troy, IL

VISIBILITY/WIPER

I purchased a 2009 Toyota Camry on [XXX]. After a few years, the dashboard became soft and sticky. During the summer of 2018, I noticed it melting on a hot sunny day. I looked into having it replaced. There was a warranty enhancement notification letter previously sent to me, which stated this type of known problem would be covered for up to 10 years since car was first placed in service. Unfortunately, I didn’t determine this was enough of a problem to me until [XXX]. I missed the warranty extension by 5 days. I contacted Newbold Toyota on June 29, 2018, and the service manager said that after the 10 years, it was the manufacturer's responsibility and there is nothing they can do, except to charge me for the repair. The repair was estimated at approx. $1,500 for the dashboard replacement. At first, I thought "Oh well, I can live with this." But now the dashboard has melted so much that it now reflects sunlight into the windshield so badly that it is has become a safety hazard. It is very difficult to see through the windshield when driving towards the sun or with the sun directly above on a sunny day (even while wearing sunglasses). So the defective dashboard is now causing a very hazardous driving condition. So I contacted the national Toyota Customer Service Center, and they said essentially the same thing as Newbold Toyota. There was nothing they can do now. Since this design/material flaw has caused such a serious hazard when driving the car, and this is now a safety issue, I believe Toyota should be held responsible and should pay for the repair to fix this safety issue. When I purchased this car, I had no idea the dashboard had an expiration date. Had I noticed the melting a few days earlier they would have paid for the replacement. So why does their responsibility to fix this defect/safety issue end after 10 years? I don’t believe Toyota considers this a safety issue, or I believe they would fix it. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

NHTSA complaint #11661773 — an unverified report by a vehicle owner.

at 137,000 miles Gaithersburg, MD

ENGINE

The contact owns a 2009 Toyota Camry. The contact stated that while his daughter was driving, the "Check Oil" warning light illuminated. The contact added oil to the engine. The contact was informed that the check oil warning light was illuminated. The contact took the vehicle to the dealer where an oil consumption test was performed. The dealer diagnosed the vehicle and determined that the engine was consuming an excessive amount of engine oil. The contact was adding several quarts of oil every 1,000 miles driven. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure and informed the contact that the Extended Warranty had been exceeded. The failure mileage was approximately 137,000.

NHTSA complaint #11655938 — an unverified report by a vehicle owner.

at 60,000 miles Deerfield Beach, FL

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated while driving at an undisclosed speed, the reflection from the melted dashboard impaired his view while driving. The contact stated that the dashboard was sticky and shiny and reflected on the windshield while driving. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the Extended Warranty coverage on the vehicle had expired. The failure mileage was approximately 60,000.

NHTSA complaint #11648671 — an unverified report by a vehicle owner.

Charlottesville, VA

ENGINE

The engine burned excessive oil and finally the rings and head gasket failed causing the engine to misfire and finally break down at 186,000 miles.

NHTSA complaint #11641196 — an unverified report by a vehicle owner.

at 20,000 miles Los Angeles, CA

STRUCTURE:BODY

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard had started to fracture in several places. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 20,000. The VIN was not available.

NHTSA complaint #11638809 — an unverified report by a vehicle owner.

Chicago, IL

STEERING

I have 2009 Toyota Camry LE, the problem is engine oil, if I changed/filled the engine oil in certified stores, but after 400 miles the engine oil is not in the engine chamber I checked the leaks or any other sort of damage but there's nothing like that I verified the same thing with the dealership too. Basically my point is due to extensive consumption of engine oil the engine will brake in the middle of driving and there are chances it will explode and there's a DANGER while driving the car it's like pulled the granite pin and sit above it. And due to this the braking system will fail and the person loose his life and the dependses will be suffered a lot. Please look at this issue. Thank you.

NHTSA complaint #11636831 — an unverified report by a vehicle owner.