73 of the
1,422 complaints filed about the Toyota Matrix
are about the braking system —
5% of everything owners reported.
The worst model year for it is 2003.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 09V338000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10971636 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH UP THE MOUNTAIN AND MAKING A TURN, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SPUN CAUSING THE VEHICLE TO CRASH INTO THE MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS AT THE SCENE BUT THE CONTACT WAS NOT SURE THAT A FIRE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A IMPOUND LOT. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA complaint #10944345 — an unverified report by a vehicle owner.
I ENCOUNTERED A FLAT TIRE. I PULLED THE TIRE OFF AND PLACED THE SPARE ON. THE BRAKE DRUM CAME OFF THE CAR AND REMAINED HOUSED IN THE WHEEL WELL. AFTER PLACING THE SPARE ON, I DROVE ABOUT 30 MILES TO MY MECHANIC WITH NO BRAKE DRUM. I ENCOUNTERED EXTENSIVE DAMAGE TO MY BREAK SYSTEM. THE VEHICLE WAS STATIONARY WHEN CHANGING THE TIRE AND IN MOTION WHEN BRAKE SYSTEM DAMAGE WAS DONE.
NHTSA complaint #10910944 — an unverified report by a vehicle owner.
I WAS BACKING DOWN MY DRIVEWAY WHEN MY CAR SUDDENLY ACCELERATED-THE BRAKES AND STEERING ALSO WENT OUT-I CRASHED INTO A BANK ON ONE SIDE OF THE ROAD, THEN THE CAR SWUNG AROUND AND I ENDED UP SUSPENDED OVER A DITCH. I WAS FINALLY ABLE TO SWITCH GEARS AND TURN THE CAR OFF
NHTSA complaint #10893747 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. WHILE EXITING THE FREEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A COLLISION LOT. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
NHTSA complaint #10836755 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR BAG SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED CAUSING THE VEHICLE TO DRIVE INTO AN INTERSECTION. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT REPLACED THE MASTER BRAKE CYLINDER HOWEVER THE FAILURES PERSISTED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN AUGUST 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10775899 — an unverified report by a vehicle owner.
I WAS SLOWLY PULLING INTO MY GARAGE (IN THE BASEMENT OF MY HOUSE), GRADUALLY BRAKING AS I HAD DONE MANY TIMES BEFORE. I WAS STOPPING THE VEHICLE IN ITS USUAL POSITION WHEN THE ENGINE SUDDENLY BEGAN RACING AND THE CAR ACCELERATED FORWARD. IT STRUCK SOME SHELVES I HAD AGAINST THE WALL OF THE GARAGE, CRUMPLING BOTH THE SHELVES AND THE FRONT OF THE CAR'S HOOD. EVERYTHING HAPPENED SO FAST AT THAT POINT THAT I AM NOT SURE JUST WHAT HAPPENED, BUT I ENDED UP WITH THE CAR STOPPED UP AGAINST THE GARAGE WALL AND THE CAR IN PARK. I BELIEVE I THREW IT INTO NEUTRAL, THEN APPLIED THE BRAKE SINCE IT WAS STILL MOVING, THEN TRIED TO BACK UP, AND FINALLY PUT IT INTO PARK. THE CAR WAS DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY. I EXPERIENCED THE SAME PROBLEM OF SUDDEN ACCELERATION WHEN STOPPING SEVERAL TIMES PREVIOUSLY, BUT NONE OF THOSE INCIDENTS CAUSED ANY DAMAGE. IN EACH OF THOSE SITUATIONS I WAS ABLE TO GET THE CAR INTO NEUTRAL, STOP IT WITH THE BRAKE, AND CONTINUE ON MY WAY. IN THIS INSTANCE THERE WAS NOT ENOUGH SPACE AHEAD OF ME TO DO THAT SUCCESSFULLY. I KNOW THAT A NUMBER OF INCIDENTS OF UNINTENDED ACCELERATION OF A TOYOTA MATRIX HAVE ALREADY BEEN REPORTED FOR A NUMBER OF DIFFERENT MODEL YEARS.
NHTSA complaint #10745479 — an unverified report by a vehicle owner.
2009 TOYOTA MATRIX FIRST PROBLEM STARTED STALLING SUDDENLY IN TRAFFIC LAST YEAR, BUT NOW VERY FREQUENTLY STALLS EVEN ON HIGHWAYS AT HIGH SPEEDS. NO WARNINGS. WHEN STALLED ALL LIGHTS COMES ON IN DASH, INCLUDING "CHECK ENGINE" LIGHT. COMPLETELY TURN OFF IGNITION AND RESTARTING IS THE ONLY WAY TO FIX THIS ISSUE AT THAT TIME. AFTER RESTARTING THE CHECK ENGINE LIGHT GOES OUT. OCCURRED SEVERAL TIMES IN ALL SORTS OF WEATHER, BUT MORE FREQUENTLY IN HOT SUMMER DAYS. YESTERDAY STALLED 4 TIMES WITHIN 90 MINUTES DRIVE. RESTART CLEARED ENGINE COMPUTER DEALERSHIP HAD DIFFICULT TIME REPLICATING FAILURE. BUT, ADVISED REPLACEMENT OF THE ENGINE CONTROL MODULE AT A COST OF OVER $1000. SINCE THIS YEAR MODEL NOT RECALLED BY TOYOTA YET. I DO NOT KNOW HOW OR WHERE TO COMPLAIN SO THAT TOYOTA ACKNOWLEDGE THAT IT IS A SAFETY ISSUE AND FIX THIS AT THEIR EXPENSE.
NHTSA complaint #10706554 — an unverified report by a vehicle owner.
AIR BAG PANEL LIGHT HAS BEEN COMING ON AND OFF. THE MODEL YEAR IS 2005,BUT THE CAR WAS MADE POSSIBLY IN 2004. THE DEALER REFUSED TO INSPECT WITHOUT CHARGE THEN TELLING ME THAT RECALL IS FOR NOT THIS MODEL YEAR. THE BRAKE, WHEN THE ABS IS ON IN SNOW CONDITIONS, CAR TAKE TOO LONG TO STOP,KEEPS KIDDING. ALSO ENGINE REVS WITHOUT DRIVER INPUT WHEN STOPPED OR IDLING. TOYOTA DEALER DENIED, TO BE THEIR PROBLEM.
NHTSA complaint #10680275 — an unverified report by a vehicle owner.
I WAS APPROACHING A STOP LIGHT AND ALL OF A SUDDEN THE ENGINE STARTED TO ACCELERATE; THIS HAS NEVER HAPPENED BEFORE. I PRESSED ON THE BRAKE AS HARD AS I COULD BUT THE BRAKE WOULDN'T GO ALL THE WAY DOWN AND IT WAS VERY STIFF. SINCE I WAS GOING SLOW I WAS ABLE TO GET THE CAR TO STOP BUT THE ENGINE WAS REVVING AS IF I HAD THE GAS PEDAL TO THE FLOOR. I DECIDED TO PUT THE CAR IN NEUTRAL SO IT WOULDN'T ACCELERATE WHILE I WAS AT THE STOP LIGHT (THE WHOLE TIME THE ENGINE IS REVVING TO ITS MAX AND THE BRAKE WAS STIFF; I ALSO USED THE HAND BRAKE. WHEN THE LIGHT TURNED RED I PLACED THE CAR IN DRIVE SINCE I HAD TO MOVE AND THE CAR WANTED TO TAKE OFF SO I KEPT MY FOOT PLANTED ON THE BRAKE THIS WAS AT FULL STRENGTH. I WAS ABLE TO GET THE CAR INTO A PARKING LOT AND THEN HOME AN HOUR LATER. I WAS DRIVING THE CAR LOCALLY SO I WAS ABOUT ONE MILE FROM HOME. I HAVE NEVER SEEN A CAR DO THIS IN MY LIFE. I DID CALL TOYOTA ABOUT IT AND THEY SAID IT WASN'T SUDDEN ACCELERATION AND SAID WHAT DO YOU WANT FROM TOYOTA WHICH I THOUGHT WAS EXTREMELY RUDE. I FEEL IF I WAS GOING FASTER SAY ON THE HIGHWAY I WOULD HAVE LOST CONTROL OF THE VEHICLE.
NHTSA complaint #10640815 — an unverified report by a vehicle owner.
CAR WAS PARKED. WHEN I RETURNED TO THE CAR, THE POWER STEERING HAD CEASED TO FUNCTION AND WARNING LIGHTS WERE LIT FOR THE POWER STEERING, ABS AND BRAKES. I UNDERSTAND THERE IS A TECHNICAL SERVICE BULLETIN ON THE POWER STEERING UNIT FOR THIS VEHICLE FOR ISSUES RELATED TO THE POWER STEERING LOCKING UP. LUCKILY I WAS NOT DRIVING THE CAR AT THE TIME.
NHTSA complaint #10556647 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT STATED WHILE DRIVING 35 MPH, HE HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,700 AND THE CURRENT MILEAGE WAS 18,775.
NHTSA complaint #10550535 — an unverified report by a vehicle owner.
MY DAUGHTER WAS DRIVING HOME ON A SNOWY NIGHT AND SUDDENLY THE BRAKES BECAME UNRESPONSIVE, THE ABS AND BRAKE LIGHTS CAME ON, AND LUCKILY SHE DIDN'T NEED TO COME TO A FULL STOP AT THAT TIME. AFTER THAT THE BRAKES WORKED FOR THE REST OF THE DRIVE HOME, BUT WERE SPONGY AND SHE NEEDED TO GIVE ADDITIONAL TIME TO STOP. TOYOTA ISSUED A TSB-0205-09 ON 7/6/2009 ABOUT THIS - C0215. WE SPENT 671.10 TO REPAIR THE REAR LEFT AND THE MECHANIC SAID WE WILL MOST LIKELY NEED TO DO THE REAR RIGHT IN THE FUTURE. I CALLED TOYOTA REIMBURSEMENT DEPT. ABOUT THIS AND THEY SAID THEY WOULD DO NOTHING SINCE IT'S OUT OF THE WARRANTY PERIOD OF 36K. THEY SAID IT'S NOT A SAFETY ISSUE AS WELL. MY POINT TO THEM WAS HOW CAN YOU ISSUE A TSB IN 2009 ON A 2009 MODEL AND NOT BACK THIS PROBLEM UP FOR THE LIFE OF THE CAR? THEY KNOW THE SENSOR IS GOING TO GO BAD MOST LIKELY, IT COULD CAUSE A SERIOUS SAFETY ISSUE, BUT NO RECALL WAS EVER ISSUED. THIS IS A DANGEROUS BUSINESS PRACTICE! WE ALREADY HAD 2 RECALLS (FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDAL AND ACCELERATOR PEDAL REINFORCEMENT BAR) ON THIS VEHICLE. THIS NEEDS TO BE ADDRESSED AND THE CONSUMER SHOULDN'T NEED TO BEAR THE COST!
NHTSA complaint #10493329 — an unverified report by a vehicle owner.
PARKING BRAKE DOESN'T HOLD VEHICLE ON SLOPE. MECHANIC HAS FIXED TWICE, BUT PROBLEM RE-OCCURS IN ABOUT TWO YEARS. THIS IS A SAFETY ISSUE SINCE THIS IS ALSO THE EMERGENCY BRAKE AND THERE IS NO WARNING WHEN BRAKE WILL START SLIPPING AGAIN AFTER REPAIRS.
NHTSA complaint #10466608 — an unverified report by a vehicle owner.
PARKING BRAKE DOESN'T HOLD VEHICLE ON SLOPE. MECHANIC HAS FIXED TWICE, BUT PROBLEM RE-OCCURS IN ABOUT TWO YEARS. THIS IS A SAFETY ISSUE SINCE THIS IS ALSO THE EMERGENCY BRAKE AND THERE IS NO WARNING WHEN BRAKE WILL START SLIPPING AGAIN AFTER REPAIRS.
NHTSA complaint #10466608 — an unverified report by a vehicle owner.
BRAKE PEDAL SUDDENLY FELT SOFT AS IF THERE WAS AIR IN THE BRAKE LINE. BRAKE ONLY WORKED WHEN YOU PUMPED FAST. OTHERWISE THE PEDAL WOULD GO DOWN TO THE FLOOR. I TOOK THE CAR TO THE DEALERSHIP, THEY VERIFIED THE COMPLAINT, AND FIXED THE PROBLEM FOR FREE. THEY REPLACED THE MASTER CYLINDER AND FLUID. BRAKES WERE FINE UNTIL 3 WEEKS AGO, APRIL 23, 2012. EXACTLY THE SAME HAPPENED, THANK GOODNESS AS I WAS DRIVING SLOWLY. TOOK THE CAR BACK IN AND THEY ACKNOWLEDGED THE PROBLEM. THEY CONCLUDED IT WAS A FAULTY PART. THEY REPLACED THE MASTER CYLINDER AGAIN (COVERED BY WARRANTY) AND THE BRAKES WERE FINE AGAIN. THEN TODAY, MAY 9, 2012, THE BRAKES FAILED AGAIN, EXACTLY THE SAME PROBLEM, THANK GOD NO ACCIDENT. MY CAR IS IN THE SHOP AGAIN SO I DON'T KNOW YET WHAT THEIR CONCLUSION IS. THE SCARY THING HERE IS THAT THIS IS THE THIRD TIME THE BRAKES FAILED WITHIN 6 MONTHS. HAVE YOU HAD COMPLAINTS LIKE THIS BEFORE? HAS THERE BEEN A RECALL? I APPRECIATE YOUR CONSIDERATION AND LOOK FORWARD TO YOUR RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10457946 — an unverified report by a vehicle owner.
INVESTIGATION RESULTS OF REPORT#-426903 GIVEN 2/12 OF UNINTENDED ACCELER: WAS INVESTIGATED BY SPX CORP. INVESTIGATOR HIRED FROM TOYOTA. AT MY APT. SETTING, IN MY RESERVED PARKING SPOT BECAUSE CAR COULD NOT BE DRIVEN DUE TO SEVERE FRONT END DAMAGE. I WAS GIVEN A MEMORY STICK WITH EDR DOWNLOAD INFO., TELLING ME TOYOTA WILL RESPOND. 22 PDF PAGES, 19 WERE BIZARRE MATH EQUATIONS, NEVER TO BE UNDERSTOOD. MY EVENT SHOWED WHEN IGNITION TURNED ON ENGINE AT 1600RPM, TO 800RPM, AS I BEGAN TO MOVE, THEN WENT TO 2000RPM, IN LESS THEN 60 SECONDS, WITHIN A SMALL LANE, PLUNGING ME INTO BRICK WALL. LETTER FROM TOYOTA ADMINISTRATOR SAID NO FAULTS WERE FOUND, SORRY CANNOT BE OF ASSISTANCE. IN THE 3RD PARAGRAPH WAS FALSE INFO. RE: EXTENSIVE TEST DRIVE DONE TO TEST BRAKES, ETC. EVERYTHING WORKING WELL. I CALLED HIS DIRECT # LEAVING A MESSAGE IN REGARD TO I HAD SERIOUS QUESTIONS "TEST DRIVE"? LEAVING MY NAME & #. HE CALLED NEXT DAY TO APOLOGIZE, "I MISSTATED THE TEST DRIVE", AT THE SERVICE CENTER IT WAS DRIVEN A SHORT DISTANCE, I SAID SERVICE CENTER? TM- YES!, I SAID STREET OUTSIDE MY APT. DOOR? TM- YES!. THEN SAID PARKING LOT? TM- WITH HESITATION, YES! ASKED IF HE WAS SURE OF THE OUTCOME, YES! NEXT DAY VIA FAX I WROTE TO HIM TELLING HIM THAT HE MADE MANY MISSTATEMENTS! THERE IS NO STREET BY MY APT., CAR NEVER WENT TO A SERVICE CENTER, HAVE LO JACK TELLING ME THE CAR WAS NEVER MOVED SINCE COLLISION.WHICH I KNEW SINCE FRAME IS SEVERELY BENT, BUMPER RESTS ON GROUND, ALL OIL LEAKED OUT. IF THIS IS HOW A ADMINISTRATOR OF TOYOTA CLAIMS RESPONDS WITH OUTRIGHT LIES, HOW MANY TOYOTA OWNERS HAVE BEEN DECEIVED. I TOLD HIM; LET'S CUT TO THE CHASE, I WANT A REPLACEMENT CAR THAT IS SAFE! 2000RPM- THAT IS HWY. SPEED, 1600RPM AT STARTUP WITH FOOT ON BREAK, TOYOTA CALLS THIS SAFE? HE NEVER KNEW THE CAR COULD NOT BE DRIVEN OR WHERE IT WAS INVESTIGATED, AM I TO TRUST HIS RESPONSE? NOT AT ALL!
NHTSA complaint #10453650 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT WAS DRIVING 40 MPH WHEN THE BRAKES WERE APPLIED AND THE VEHICLE SPUN AROUND FOUR TIMES. THE CONTACT STATED THAT THE GROUND WAS DRY AND THERE WERE NO ROAD HAZARDS. THE CONTACT MERGED ONTO THE SHOULDER FOR ABOUT TWENTY MINUTES AND THEN DROVE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 24,000. UPDATED 09/27/11 *BF THE CONSUMER STATED SHE APPLIED THE BRAKE VERY LIGHTLY AND THE VEHICLE WENT OUT OF CONTROL. IT APPEARED EITHER THE BRAKE LOCKED OR THE ACCELERATOR LOCKED. UPDATED 09/30/11
NHTSA complaint #10424509 — an unverified report by a vehicle owner.
WE ARE A FIRST TIME CUSTOMER OF TOYOTA VEHICLE. WE BOUGHT A 2009 TOYOTA MATRIX S AWD (VIN: [XXX]) WITH 22K MILES FROM CALDWELL TOYOTA IN JULY 2010. THE CAR NOW HAS 26K MILES AND ALL BRAKES ARE BROKEN. THE CAR IS USED ON A DAILY BASIS BUT FOR VERY CLOSE DISTANCE. THE CAR WAS SUPPOSED TO BE CERTIFIED AND FULLY SERVICED AND REPAIRED BY THE DEALER WHEN WE BOUGHT IT. THERE HAS BEEN LESS THAN 1 YEAR AND 4K MILES ON THE CAR SINCE WE BOUGHT IT FROM THE CALDWELL TOYOTA. WE FEEL STRONGLY THERE IS A QUALITY ISSUE WITH THE CAR AND WOULD LIKE TO HAVE IT EXAMINED AND REPAIRED WITH NO CHARGES TO US. BUT BOTH THE DEALER AND TOYOTA REFUSED TO DO SO. WE WOULD LIKE TO JUST HAVE A WRITTEN RECORD OF THIS ISSUE IN CASE THERE ARE MORE AND MORE FATAL ISSUES WITH THIS CAR.
NHTSA complaint #10404192 — an unverified report by a vehicle owner.
THERE HAVE BEEN TWO INSTANCES OF THIS PROBLEM. THE FIRST TIME, I WAS COMPLETELY STOPPED JUST BACK OF AN INTERSECTION, AFTER COMING OUT OF MY EMPLOYER'S PARKING LOT, PREPARING TO MAKE A RIGHT TURN ON A TWO LANE URBAN THOROUGHFARE, WHEN ALL OF A SUDDEN I FELT THE ENGINE REV AND MY CAR SURGE FORWARD, ALTHOUGH MY FOOT WAS ON THE BRAKE. I PRESSED HARD ON THE BRAKE TO NO AVAIL; I THOUGHT I WAS GOING TO BE PROPELLED INTO THE INTERSECTION INTO TRAFFIC. AT THE LAST MOMENT, I MANAGED TO STOP, I'M NOT SURE NOW, IF I APPLIED THE EMERGENCY BRAKE OR WHAT, BECAUSE ALTHOUGH I RELAYED THIS INCIDENT TO SEVERAL PEOPLE, INCLUDING MY BROTHER-IN-LAW, MY AUNT, AND SOME COWORKERS, I LATER DISMISSED THE INCIDENT AS, OTHER THAN WHAT IT WAS, POSSIBLY DUE TO ROAD CONDITIONS (A LARGE BUILDING WAS BEING BUILT ALONGSIDE THE ROAD AT THE TIME). TODAY, HOWEVER, WHILE COMPLETELY STOPPED WAITING FOR THE LIGHT TO CHANGE IN FRONT OF THE EXIT FROM THE LOWER PARKING LOT THIS TIME, THE SAME EXACT THING HAPPENED AGAIN: THE ENGINE SUDDLENLY REVVED, AND THE CAR SURGED FORWARD. I INSTINCTIVELY PRESSED ON THE BRAKES AS HARD AS I COULD, BUT THE CAR WOULDN'T STOP UNTIL GRABBED THE GEAR SHIFTER AND PUT IT IN NEUTRAL.
NHTSA complaint #10382209 — an unverified report by a vehicle owner.