42 of the
1,422 complaints filed about the Toyota Matrix
are about the glass, mirrors and wipers —
3% of everything owners reported.
The worst model year for it is 2004.
42
Complaints
3%
Share of all complaints
1
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE RAISING OR LOWERING THE DRIVER'S SIDE WINDOW, THERE WAS A CLICKING AND RATTLING SOUND HEARD. THE WINDOW ALSO SEEMED TO LOOSER THAN NORMAL. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY) HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
NHTSA complaint #11403738 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V689000 (VISIBILITY) AND 16V340000 (AIR BAGS); HOWEVER, THE REMEDY PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11020284 — an unverified report by a vehicle owner.
TAKATA RECALL NOT ADDRESSED BY THE MANUFACTURER IN A TIMELY MANNER. RECALL NUMBER: 08V162 FROM 2008, RECALL STATUS IS INCOMPLETE. LEADING TO POWER WINDOWS COMPLETELY IMMOVABLE. MANUFACTURER FAILED TO REMEDY THESE RECALLS IN A TIMELY MANNER.
NHTSA complaint #11014888 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 15V689000 (VISIBILITY) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PART NOT AVAILABLE.
NHTSA complaint #10944542 — an unverified report by a vehicle owner.
TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG RECALL NOTICE (16V-340) ISSUES. *SMD THE CONSUMER ALSO STATED THE WAS AN ISSUE WITH THE DRIVE SIDE WINDOW.
NHTSA complaint #10910382 — an unverified report by a vehicle owner.
THE CAR HAS AN UNACCEPTABLE BLIND SPOT THE SIDE MIRRORS DO NOT COMPENSATE FOR THIS. IT RESULTED IN ME WHILE BACKING UP NOT SEEING AN ELDERLY LADY WALKING PAST MY CAR, AND I HAVE HAD SEVERAL CLOSE CALLS WHILE BACKING OUT OF SPACES WITH CARS BEHIND ME JUST IN THE BLINDSPOT OR PEDESTRIANS. I AM ALMOST TEMPTED TO POST A WARNING IN BACK WINDOW. PERHAPS A MIRROR INSERT WOULD PREVENT THIS. BACKING OUT WHILE TURNED LOOKING OUT REAR YOU MISS PEOPLE IN THAT SPOT. IT IS A HAZZARDOUS CAR TO BACK UP WITH.
NHTSA complaint #10818301 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD ABNORMAL NOISE WHEN THE PASSENGER SIDE WINDOW WAS ROLLED DOWN. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY). HOWEVER, THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA complaint #10680837 — an unverified report by a vehicle owner.
METAL PART THAT WINDOW REGULATOR ATTACHES TO CAME LOOSE FROM DRIVER WINDOW. TOYOTA CLAIM THAT THEY REPLACED THE BOLT THAT PASSES THROUGH THE METAL PART THAT CAME DETACHED, AND REFUSE TO REPAIR THE PROBLEM. THIS FAILURE RESULTS IN THE SAME ISSUE UNDERLYING THE RECALL FOR THE BOLT REPLACEMENT.
NHTSA complaint #10659134 — an unverified report by a vehicle owner.
I NOTICED THAT WHEN MAKING A LEFT TURN THE FRONT VIEW OF WHERE YOU ARE TURNING IS BLOCK...WORSE WHEN MAKING U TURN....BECAUSE THE LEFT SIDE MIRROR BLOCKS THE ENTIRE VIEW... I WAS LUCKY ENOUGH THAT MY NEPHEW ADVISE ME TO BE CAREFUL WITH THE PEDESTRIANS AS I IMMEDIATELY HIT THE BRAKES AND THE SAW THE UPSET PEDESTRIAN GIVE ME A DIRTY LOOK. I HAVE SINCE BEEN VERY CAREFUL WHEN TURNING AND I RAISE MY HEAD UP TO LOOK OVER THE BLOCKING MIRRORS. I BELIEVE THIS IS A STRUCTURAL ISSUE THAT NEEDS TO BE CORRECTED.
NHTSA complaint #10512195 — an unverified report by a vehicle owner.
2009 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO SAFETY AND OPERATIONAL ISSUES WITH VEHICLE AND SEEKS TO RETURN VEHICLE FOR REFUND OF THE PURCHASE PRICE. *SMD THE CONSUMER STATED SHE HAS EXPERIENCED SEVERAL NEAR ACCIDENTS BECAUSE OF THE INABILITY TO SEE ONCOMING VEHICLES APPROACHING FROM THE LEFT AND TRAFFIC (PARTICULARLY PEDESTRIAN TRAFFIC) BLOCKED COMPLETELY FROM HER VIEW ON THE RIGHT BY THE LARGE SIDE MIRRORS. ADDITIONALLY, BACKING UP AND DETECTING APPROACHING VEHICLES FROM BEHIND CREATED AN ISSUE, BECAUSE THE PILLARS BY THE REAR WINDOW BLOCKED HER VIEW. IN ADDITION, THE VEHICLE MADE A GRINDING SOUND WHILE IDLING, AND THE UNDER MOUNT SOUNDED AS THOUGH THERE WAS A METAL GRINDING ON METAL.
NHTSA complaint #10497482 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT EXPLODED AND FRACTURED INTO PIECES. THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED AND COULD NOT BE TURNED OFF. IN ADDITION, THE POWER WINDOWS WOULD OPEN INDEPENDENTLY AND COULD NOT BE OPERATED MANUALLY. THE DEALER WAS NOTIFIED WHO DIAGNOSED THE FAILURE AS THE INSIDE CYLINDER OF THE SEAT BELT CONTROL BEING DEFECTIVE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND THE CURRENT MILEAGE WAS 98,514. UPDATED 09/11/12*LJ UPDATED 09/13/2012
NHTSA complaint #10467911 — an unverified report by a vehicle owner.
AFTER ONLY 2 YEARS OF OWNING THIS VEHICLE THE VARIABLE SPEED WIPER ARM QUIT WORKING, ONLY THE VARIABLE SPEED FEATURE DOES NOT WORK WHICH TELLS ME THERE IS A PROBLEM WITH THE QUALITY OF THIS PART. THIS IS NOT SOMETHING I HAVE EVER HEARD OF FAILING ON A VEHICLE AND CERTAINLY NEVER AFTER ONLY 2 YEARS. THE VEHICLE DID HAVE A LOT OF MILES ON IT AND WAS OUT OF WARRANTY BUT IN SOUTH TEXAS WE DON'T USE WIPERS THAT OFTEN SO THIS POINTS TO A QUALITY CONTROL ISSUE.
NHTSA complaint #10448843 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE RIGHT REAR DOOR GLASS SEPARATED FROM THE WINDOW REGULATOR. THE DEALER AND MANUFACTURER WERE AWARE OF THE FAILURE; HOWEVER, DID NOT PROVIDE ANY ASSISTANCE SINCE RECALL NUMBER: 08V162000 (VISIBILITY:GLASS, SIDE/REAR) ONLY PERTAINED TO THE FRONT WINDOW. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGES WERE 134,868 AND THE FAILURE MILEAGES WERE 134,800.
NHTSA complaint #10401452 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO STOP; THE FRONT DRIVER SIDE POWER WINDOW WAS ACTIVATED, FOLLOWED BY A CLUNKING AND RATTLING NOISE. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED IN DECEMBER OF 2008 UNDER THE NHTSA CAMPAIGN ID NUMBER 08V162000 (VISIBILITY:GLASS,SIDE/REAR). THE CONTACT STATED THE FRONT DRIVER'S SIDE WINDOW OPERATED CORRECTLY BEFORE THE RECALL REMEDY REPAIR WAS PERFORMED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10355796 — an unverified report by a vehicle owner.
2004 TOYOTA MATRIX. CONSUMER STATES DRIVER SIDE FRONT WINDOW CLANKS WHENEVER ITS LOWERED BELOW HALF WAY, AND MAKES A RUBBING NOISE WHEN IT IS RAISED*TGW THE CONSUMER STATED HE EXPERIENCED THE EXACT SYMPTOMS AS DESCRIBED IN THE RECALL NOTICE. THE CONSUMER TOOK THE VEHICLE TO A LOCAL GARAGE TO HAVE THE PROBLEM DIAGNOSED. AFTER LOCATING A RECALL, THE REPAIR SHOP CALLED A LOCAL TOYOTA DEALER. BUT, WHEN THEY CHECKED THE VEHICLE IDENTIFICATION NUMBER, IT WAS DISCOVERED THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL.
NHTSA complaint #10344369 — an unverified report by a vehicle owner.
PASSENGER SIDE WINDOW EXPLODED ONTO MY SON WHILE CAR WAS PARKED IN DRIVEWAY. THE WINDOW WAS OPERATING FINE UNTIL THIS POINT, WHILE BEING CLOSED THE WINDOW MADE A POPPING NOISE AND PARTS DROPPED INTO DOOR, THE WINDOW BEING IN A BIND EXPLODED.
NHTSA complaint #10339615 — an unverified report by a vehicle owner.
I AM A 53-YEAR-OLD WOMAN WHO GOT THE TIP OF MY RIGHT INDEX FINGER CAUGHT IN THE POWER WINDOW OF A 2004 TOYOTA MATRIX. IT FELT AS IF IT WOULD HAVE CUT IT OFF HAD I NOT BEEN ABLE TO PRESS THE RELEASE BUTTON WITH MY OTHER HAND. AS IT IS, ONE WEEK AFTER THE EVENT OCCURRED, THE TIP OF MY FINGER IS STILL NUMB. THIS WAS SO EASY TO DO, AND SO POTENTIALLY DAMAGING. PRESSURE-SENSITIVE POWER WINDOWS NEED TO BE IMPLEMENTED ASAP!
NHTSA complaint #10286194 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE EXTERIOR SIDE VIEW MIRRORS ON BOTH SIDE OF THE VEHICLE BLOCK THE CONTACT'S VIEW WHENEVER A TURN IS BEING MADE. SHE STATED THAT THE MIRRORS PREVENTED HER FROM PROPERLY SEEING THE ROAD. THE DEALER STATED THAT THE MIRRORS WERE PLACED IN THE PROPER POSITION. THE FAILURE MILEAGE WAS 20 AND CURRENT MILEAGE IS 1,100. UPDATED 07/28/09. *LJ UPDATED 07/30/09.
NHTSA complaint #10275942 — an unverified report by a vehicle owner.
2005 TOYOTA MATRIX - PASSENGER SIDE FRONT AUTOMATIC WINDOW FAILURE; WINDOW WAS OUT OF ALIGNMENT AND STUCK IN A POSITION THAT WAS NOT ALL THE WAY CLOSED (OR OPEN). THE WINDOW REGULATOR (WHICH WAS BENT OUT OF SHAPE) AND SMALL MOTOR WAS REMOVED BY OWNER AND THE WINDOW IS NOW PERMANENTLY IN CLOSED POSITION. THIS SOUNDS VERY SIMILAR TO THE PROBLEM LEADING TO THE RECALL OF 2003 AND 2004 MODELS.
NHTSA complaint #10258389 — an unverified report by a vehicle owner.