70 of the 1,422 complaints filed about the Toyota Matrix are about the tires — 5% of everything owners reported. The worst model year for it is 2006.
70
Complaints
5%
Share of all complaints
4
Crashes
0
Fires
TIRES
2007 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO DEFECTIVE ROADMASTER TIRES ON VEHICLE. *LD THE CONSUMER STATED IN A SPAN OF 2 MONTHS THE VEHICLE EXPERIENCED 3 FLAT TIRES.
NHTSA complaint #11029691 — an unverified report by a vehicle owner.
TIRES
DANGEROUS, POOR TRACTION ON WET PAVEMENT SUMITOMO TOUR PLUS LS-H WHEN ON A STEEP ROAD IN SAN FRANCISCO, MY TIRES SKIDDED RATHER THAN GRAB THE ROAD ON A RAINY DAY IN THE WINTER OF 2016. THIS ALSO HAPPENED DURING THE WINTER OF 2017. IT IS DANGEROUS. I NEED TO CHANGE THE TIRES BEFORE SELLING MY CAR TO ANOTHER PERSON.
NHTSA complaint #11003652 — an unverified report by a vehicle owner.
TIRES
ONE OF 4 (FOUR) HANKOOK TIRES ON MY VEHICLE, WHICH WERE PURCHASED NEW ABOUT 1 1/2 YEARS AGO, SEEMS TO HAVE A DEFECT ON IT THAT PREVENTS WATER AND SHUSH FROM CHANNELING PROPERLY FROM THE INNER GROOVE TO THE SIDE OF THE TIRE. ONLY ONE OF THE TIRES SEEM TO HAVE THIS DEFECT, AND SEEMS TO BE A MANUFACTURING DEFECT, AS IT SEEMS TO HAVE BEEN MOLDED WITHOUT A CHANNEL OR A VERY SHALLOW CHANNEL COMPARED TO THE OTHER 3. THE ALIGNMENT OF THE WHEEL DOES NOT SEEM TO PLAY A MAJOR ROLE IN THIS ALLEGED DEFECT. THE LACK OF THE PROPER CHANNELING ON THIS TIRE MAY HAVE CAUSED AN ACCIDENT DURING WET OR SLUSHY WEATHER, AS CHANNELING OF THE FLUID IS AN IMPORTANT FUNCTION OF GOOD HANDLING CHARACTERISTICS DURING INCLEMENT WEATHER. IT DEFECT SEEMS TO HAVE BEEN DUE TO A LARGE QUALITY PROBLEM, AS THIS TIRE MADE IT'S WAY THROUGH HANKOOK'S DISTRIBUTION SYSTEM AND ONTO A PERSONAL VEHICLE. THE TIRE IN QUESTION IS A HANKOOK VENTUS V4 ES . I WILL BE DEMANDING THAT THIS TIRE BE REPLACED BY THE MANUFACTURE AS SOON AS POSSIBLE AS IT SEEMS TO BE A SIGNIFICANT SAFETY CONCERN IN MY OPINION, MYSELF BEING A DEGREED MECHANICAL ENGINEER.
NHTSA complaint #10651991 — an unverified report by a vehicle owner.
TIRES
PURCHASED BRIDGESTONE TURANZA SERENITY PLUS TIRES THIS WEEK. I NOTICED THAT ONE OF THE TIRES DOESN'T HAVE THE UTQG RATINGS ON THE SIDE. I DON'T KNOW IF THIS IS A ISSUE FROM A LEGAL STANDPOINT SINCE I HAVE NO IDEA WHAT ANY RATINGS FOR THE TIRE ARE. I WAS INFORMED BY BRIDGESTONE THAT THIS IS LEGAL DURING THE FIRST PRODUCTION RUNS. ANY INFORMATION WOULD BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10632724 — an unverified report by a vehicle owner.
TIRES
I TOOK MY 2009 TOYOTA INTO MY LOCAL TIRE DEALER TO HAVE IT ALIGNED. MENTIONED THAT IT WAS PULLING TO THE LEFT AT HIGHWAYSPEEDS AND KIND OF BOBBLING WHEN I STARTED UP. SERVICE MAN SAID IT MIGHT BE THE TIRES, NOT THE ALIGNMENT. IT WAS. THE THREE ORIGINAL TIRES ON THE CAR, THE ORIGINAL EQUIPMENT NOT WARRANTED, ALL SHOWED TREAD SEPARATION. (HE ALSO SAID HE'D "NEVER SEEN THIS KIND OF PROBLEM ON THREE TIRES AT ONE TIME.)THE STEEL BELTS WERE COMING THROUGH THE TREAD. THE MAN SAID THAT DRIVING ON THE TIRES MIGHT BE DANGEROUS, SO I HAD TO PUT NEW TIRES ON IT--NOT GOODYEAR. THE FOURTH TIRE, WHICH I PUT ON THE CAR A COUPLE OF YEARS AGO (WHEN THE SIDEWALL BUBBLED) WAS FINE--PLENTY OF TREAD, NO SIGNS OF WEAR THAT MIGHT HAVE COME FROM POOR MAINTENANCE. NOTE THAT YOUR FORM ONLY ALLOWS ME TO NOTE ONE TIRE LOCATION. THREE TIRES ALL SHOWED THE SAME PROBLEM. THE SERVICE GUY DIDN'T KNOW WHICH LOCATION THE GOOD TIRE WAS ON, SO I CAN'T TELL YOU THREE SPECIFIC LOCATIONS FOR THOSE THREE.
NHTSA complaint #10561263 — an unverified report by a vehicle owner.
TIRES
WHILE ROTATING THE TIRES ON MY 2009 MATRIX I NOTICED THE INSIDE SIDEWALL WAS SEPARATING (SPLITTING) AROUND THE WHOLE INSIDE OF THE TIRE. THERE ARE NO SIGNS OF SIDEWALL DAMAGE FROM A HIT OR ACCIDENT, THE SIDEWALL IS JUST FAILING. THIS IS A VERY DANGEROUS SITUATION AND I AM GLAD I CAUGHT IT BEFORE THE FAILURE CAUSED AN ACCIDENT FROM A BLOWOUT.
NHTSA complaint #10532857 — an unverified report by a vehicle owner.
TIRES
JAN. 2007 ANCHORAGE, AK DRIVING 50MPH ON A HIGHWAY, AS THE ROAD BENDED TO THE RIGHT, WE WENT INTO THE TURN AND BEGAN TO SLIDE SIDEWAYS. IT WAS 30 DEGREES F, SO WE MUST HAVE HIT BLACK ICE. I TRIED TO CORRECT AND SENT THE CAR FISH TAILING TO THE OTHER SIDE. WE WHIPPED BACK AND FORTH A FEW TIMES, BEFORE THE CAR STARTED TO SPIN. WE DID TWO FULL CIRCLES BEFORE WE GENTLY HIT A BURM OF SNOW AND CAME TO A STOP. NO OTHER CARS WERE ONCOMING SO WE DID NOT HAVE ANY SIGNIFICANT DAMAGE AND THERE WERE NO INJURIES. I WENT AND BOUGHT STUDDED TIRED THE NEXT DAY. DEC. 2009 JUNEAU, AK I WAS A PASSENGER. SAME MAKE, MODEL, AND YEAR. DRIVING 40 MPH ON STRAIGHT ROAD, SLUSHY SNOW CONDITIONS. THE CAR STARTED TO FISH TAIL AND SPUN 1.5 TIMES BEFORE IT STOPPED. NO SIGNIFICANT DAMAGE OR INJURIES. NO STUDDED TIRES. (ALL-WEATHER TIRES) FEB. 2012 JUNEAU, AK I WAS A PASSENGER IN THE SAME CAR AS ABOVE. DRIVING 55MPH ON HIGHWAY, GOING STRAIGHT. WE MUST HAVE HIT BLACK ICE AND THE CAR STARTED TO FISH TAIL. WE SPUN TWO TIMES AND THE CAR DID NOT SLOW DOWN LIKE IN PREVIOUS INCIDENTS AND WE HIT A GUARDRAIL GOING FULL SPEED (HIT IT BACKWARDS). I GOT WHIPLASH, FACE LACERATIONS, BROKEN NOSE, AND A MILD TRAUMATIC BRAIN INJURY. NO AIRBAGS DEPLOYED. WE WERE ABLE TO DRIVE AWAY FROM THE CRASH AND TAKE ME TO THE HOSPITAL. DRIVER WAS UNHARMED. (ALL-WEATHER TIRES).
NHTSA complaint #10467114 — an unverified report by a vehicle owner.
TIRES
I OWN 2007 TOYOTA MATRIX. 28,161 CURRENT MILEAGE. FOUR (4) GOOD YEAR TIRES - EAGLE P205/55R/16 COME WITH MATRIX. DEFECTIVE TIRES. OTHER 3 TIRES STILL LOOKS GOOD CONDITION BUT ONE OF THE SIDEWALL DRIED PREMATURELY AND THE TIRE APART INTO 2 PIECES WHILE I WAS DRIVING. I SENT THE EMAIL TO CONTACT GOODYEAR LAST SAT 8/27/2011. FOR SAFETY REASON, I WOULD LIKE TO CHANGE DIFFERENT MODEL TIRES. BUT GOODYEAR DID NOT REPLY AT ALL. I TAKE SOME PICTURES ALSO.
NHTSA complaint #10422829 — an unverified report by a vehicle owner.
TIRES
I HAVE A 2009 TOYOTA MATRIX AND IT CONTINUES TO HAVE ISSUES. TOYOTA HAS NEVER SENT NOTIFICATION OF RECALLS AND THIS CAR HAS A FEW. WHEN I BRING IT UP TO THE DEALER THEY ACT AS IF I HAVE NO IDEA WHAT I AM TALKING ABOUT. MY TIRES NEED REPLACEMENT AT 20,000 MILES AND THE BRAKES GRIND WHEN STOPPING EVEN AFTER THEY WERE REPLACED AT THE DEALERS EXPENSE AFTER THEY TOLD ME THERE WAS NOTHING WRONG WITH THEM TWICE! I HAD TO GO BACK TO THE DEALER 3 TIMES AS THE PARTS PEOPLE SENT THE WRONG PARTS TWICE!! THE TIRE WARNING LIGHT IS CONSTANTLY COMING ON EVEN THOUGH I HAVE HAD IT TO THE DEALERSHIP 3 TIMES AND THEY TELL ME NOTHING IS WRONG. I AM TOLD THAT THE CHANGE IN TEMPERATURE MAKES THE LIGHT COME ON. I AM TO THE POINT I AM GOING TO REPLACE THE TIRES AND BE DONE WITH IT. THE LAST THING I NEED IS A TIRE BLOW OUT ON THE INTERSTATE. THE ENGINE GETS SLUGGISH AND BOGS DOWN WHILE ON THE INTERSTATE AND THE INTERIOR FEATURES KEEP HAVING TO BE SLAMMED BACK INTO PLACE BECAUSE THEY COME OUT OF PLACE. I WAS TOLD BY A SALESMAN AT A CAR SHOW THAT IT HAPPENS WITH THE MATRIXS AND THEY DON'T KNOW WHY. EACH TRIP TO THE DEALERSHIP I AM TREATED AS A WOMAN WHO KNOWS NOTHING ABOUT CARS. MY FATHER IS A MECHANIC AND I KNOW MY WAY AROUND A CAR. COBB COUNTY TOYOTA IN KENNESAW, GEORGIA IS THE WORST DEALERSHIP. I AM GOING TO TRY ANOTHER DEALERSHIP OR JUST HEAD TO AN INDEPENDENT. I SAVED FOR 2 YEARS TO BUY IT AND NOW I FEEL VERY UPSET THAT TOYOTA CARES SO LITTLE ABOUT THE CUSTOMER. I UNDERSTAND THERE ARE A FEW MORE RECALLS OUT ON THE 2009 MATRIX, YET I HAVEN'T BEEN NOTIFIED OF THEM BY TOYOTA. WHEN I BROUGHT UP THE NEW RECALLS TO THE DEALER HE LOOKED SHOCKED AND TRIED TO TELL ME THAT WASN'T TRUE. WHY ARE NEW TOYOTA BUYERS GETTING FREE SERVICE WHEN OUR CARS ARE THE PROBLEM. I'M GOING BACK TO HONDA! TOYOTA USE TO BE GREAT. THE PRESIDENT OF THE COMPANY SHOULD BE ASHAMED AND COMMIT SEPPUKU OR AT LEAST PROVIDE CURRENT OWNERS FREE SERVICE TOO.
NHTSA complaint #10375423 — an unverified report by a vehicle owner.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I HAVE A 2009 TOYOTA MATRIX AND IT CONTINUES TO HAVE ISSUES. TOYOTA HAS NEVER SENT NOTIFICATION OF RECALLS AND THIS CAR HAS A FEW. WHEN I BRING IT UP TO THE DEALER THEY ACT AS IF I HAVE NO IDEA WHAT I AM TALKING ABOUT. MY TIRES NEED REPLACEMENT AT 20,000 MILES AND THE BRAKES GRIND WHEN STOPPING EVEN AFTER THEY WERE REPLACED AT THE DEALERS EXPENSE AFTER THEY TOLD ME THERE WAS NOTHING WRONG WITH THEM TWICE! I HAD TO GO BACK TO THE DEALER 3 TIMES AS THE PARTS PEOPLE SENT THE WRONG PARTS TWICE!! THE TIRE WARNING LIGHT IS CONSTANTLY COMING ON EVEN THOUGH I HAVE HAD IT TO THE DEALERSHIP 3 TIMES AND THEY TELL ME NOTHING IS WRONG. I AM TOLD THAT THE CHANGE IN TEMPERATURE MAKES THE LIGHT COME ON. I AM TO THE POINT I AM GOING TO REPLACE THE TIRES AND BE DONE WITH IT. THE LAST THING I NEED IS A TIRE BLOW OUT ON THE INTERSTATE. THE ENGINE GETS SLUGGISH AND BOGS DOWN WHILE ON THE INTERSTATE AND THE INTERIOR FEATURES KEEP HAVING TO BE SLAMMED BACK INTO PLACE BECAUSE THEY COME OUT OF PLACE. I WAS TOLD BY A SALESMAN AT A CAR SHOW THAT IT HAPPENS WITH THE MATRIXS AND THEY DON'T KNOW WHY. EACH TRIP TO THE DEALERSHIP I AM TREATED AS A WOMAN WHO KNOWS NOTHING ABOUT CARS. MY FATHER IS A MECHANIC AND I KNOW MY WAY AROUND A CAR. COBB COUNTY TOYOTA IN KENNESAW, GEORGIA IS THE WORST DEALERSHIP. I AM GOING TO TRY ANOTHER DEALERSHIP OR JUST HEAD TO AN INDEPENDENT. I SAVED FOR 2 YEARS TO BUY IT AND NOW I FEEL VERY UPSET THAT TOYOTA CARES SO LITTLE ABOUT THE CUSTOMER. I UNDERSTAND THERE ARE A FEW MORE RECALLS OUT ON THE 2009 MATRIX, YET I HAVEN'T BEEN NOTIFIED OF THEM BY TOYOTA. WHEN I BROUGHT UP THE NEW RECALLS TO THE DEALER HE LOOKED SHOCKED AND TRIED TO TELL ME THAT WASN'T TRUE. WHY ARE NEW TOYOTA BUYERS GETTING FREE SERVICE WHEN OUR CARS ARE THE PROBLEM. I'M GOING BACK TO HONDA! TOYOTA USE TO BE GREAT. THE PRESIDENT OF THE COMPANY SHOULD BE ASHAMED AND COMMIT SEPPUKU OR AT LEAST PROVIDE CURRENT OWNERS FREE SERVICE TOO.
NHTSA complaint #10375423 — an unverified report by a vehicle owner.
TIRES
I HAVE A 2009 TOYOTA MATRIX THAT HAS MULTIPLE ISSUES INCLUDING A STEERING ISSUE THAT ALMOST CAUSED MY FAMILY THEIR LIFE, NOW I AM BEING TOLD I NEED NEW BRAKES AT 19,800 MILES. THE REAR BRAKES ARE NOT ADJUSTING AT ALL WHICH MAY BE CAUSING THE STEERING ISSUES. CAR IS HAVING INTERMENT ISSUES GOING INTO 1ST AND REVERSE, REPORTED MULTIPLE TIMES, TOYOTA SAYS THEY CANNOT DUPLICATE. CAR IS STILL UNDER WARRANTY. ALSO, ONE TIRE IS WEARING ON ONE SIDE WHICH IS A KNOWN ISSUE. THE STEERING ISSUES HAS BEEN REPORTED ALONG WITH THE ONE TIRE WEARING ISSUE BY OVER 500 PEOPLE BUT TOYOTA WILL NOT RECOGNIZE IT. I AM SCARED TO TAKE MY CAR ON THE INTERSTATE DUE TO THE STEERING ISSUE AND THIS IS A NEW CAR WITH LOW MILES. MY FAMILY IS AT RISK OF BREAK FAILURE, OR WORSE DUE TO THE DEFECTS. WHEN I CALLED TOYOTA,M THEY SAID IF I RIDE MY BREAKS A LOT, THAT COULD BE THE CAUSE. I DO NO SUCH THING. THIS CAR IS ONLY DRIVEN TO WORK AND BACK EVERYDAY AND HAS BEEN SERVICED ON A REGULAR BASIS ONLY BY TOYOTA DEALER IN RIVERGATE. I HAVE ALSO REPORTED DEFECTS IN THE GAS GAUGE. WHEN I FILL THE CAR UP, IT REGISTERS ON EMPTY FOR AT LEAST 2 HOURS BEFORE MOVING TO F. IT DOES NOT HAPPEN EVERY TIME AND SINCE TOYOTA CANNOT SEE IT, THEY SAID THEY CANNOT FIX IT.
NHTSA complaint #10357963 — an unverified report by a vehicle owner.
TIRES
I OWN A 2005 TOYOTA MATRIX THAT WAS BOUGHT NEW. IT NOW HAS 120,000 MILES ON IT. I AM IN THE PROCESS OF SEARCHING FOR MY FOURTH SET OF TIRES FOR IT. TWICE, I HAD THE STOCK CONTINENTAL BRAND AND BOTH TIMES THEY HAD TO BE REPLACED, AT MY EXPENSE, AT APPROXIMATELY 30,000 MILES; SOMETIMES LESS. AN INTERNET SEARCH REVEALS HUNDREDS OF SIMILAR COMPLAINTS REGARDING TIRES FOR THIS MODEL.
NHTSA complaint #10356062 — an unverified report by a vehicle owner.
TIRES
TL*THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE VEHICLE HAD GOODYEAR VIVA TIRES, SIZE P215/70/R15. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHICH CONSISTED OF AN OIL CHANGE. THE MECHANIC DETECTED THAT THE FOUR TIRES ON THE VEHICLE WERE DEFECTIVE AND REQUIRED REPLACEMENT AT THE OWNER EXPENSE. THE THREE TIRES EXPLODED WITHIN A PERIOD OF ONE YEAR AFTER THE INSPECTION. THE MECHANIC STATED THE TIRES SHOULD BE COVERED UNDER THE MANUFACTURER WARRANTY. THE INDEPENDENT MECHANIC REPLACED THE TWO TIRES AT HALF THE COST, AND THE THIRD TIRE WAS CHARGED AT REGULAR COST DUE TO THE AIR PRESSURE LEVEL IN THE TIRE. THE FAILURE MILEAGE WAS 79,000. THE CURRENT MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE. UPDATED 7/16/10 *CN ALL THREE TIRES HAD THE EXACT SAME DAMAGE. UPDATED 07/22/10
NHTSA complaint #10325115 — an unverified report by a vehicle owner.
TIRES
1. WE WERE DRIVING DOWN THE HIGHWAY AT 60 MPH AND THE CAR BEGAN SHAKING HARDER AND HARDER. 2. THE TIRE'S SIDEWALL WAS COMPLETELY SHREDDED ON BOTH SIDES, AS IF IT WERE DEFECTIVE. 3. THE TIRE WILL HAVE TO BE REPLACED, BUT IT IS NO LONGER UNDER WARRANTY AS OF LAST MONTH.
NHTSA complaint #10286362 — an unverified report by a vehicle owner.
TIRES
VEHICLE TIRE WEAR ON MATRIX XRS (2005). NO MATTER WHAT BRAND OF TIRES, EVEN WITH REGULAR ROTATION AND BALANCING/ALIGNMENTS, THE TIRES WEAR FROM THE INSIDE OUT WITH SEVERE CUPPING. I'VE HAD TO REPLACE MY TIRES EVERY 20K MILES (I NOW HAVE 130K MILES ON THE CAR IN JUST 4 YEARS, I NEED TIRES TO LAST!). EACH OF THE MECHANICS I'VE SPOKEN TO SAY THERE IS NOTHING THEY CAN DO AND JUST TO KEEP ROTATING THEM AND THAT IT IS A PROBLEM IN ASSEMBLY AT THE FACTORY LEVEL. I AM FED UP AND WILL NOT BE BUYING ANOTHER TOYOTA.
NHTSA complaint #10267151 — an unverified report by a vehicle owner.
TIRES
ABNORMAL TIRE WEAR ON 2006 TOYOTA MATRIX. LESS THAN 45,000 MILES ON THE CAR AND WE HAVE GONE THROUGH TWO SETS OF LONG LIFE TIRES. WE HAVE MAINTAINED THE VEHICLE AND TIRES PROPERLY. THIS SEEMS TO BE A VERY COMMON PROBLEM BUT TOYOTA SAYS THERE IS NOTHING WRONG. SEE HERE FOR MORE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EEECE/154.
NHTSA complaint #10263895 — an unverified report by a vehicle owner.
TIRES
PURCHASED CERTIFIED PRE OWNED - (LEASED) 2006 MATRIX 27940 MILES 7/26/08 - ON 11/12/08 32955 MILES AFTER OIL CHANGE DEALER WROTE : "TIRES ARE WEARING FUNNY - ALIGNED AT N/C DID NOT ROTATE RHT REAR CUPPING - 3/25/09 OIL CHANGE 38632 - DEALER WROTE - ROTATE TIRES IF NEEDED - LAST TIME IN HAD TIRE WEAR ISSUE NEEDS TIRES HAS 1 GOOD TIRE ON CAR ON LF. APPARENTLY THIS IS A PROBLEM WITH TOYOTA - HAVEN'T CONTACTED DEALER YET BUT WILL AFTER READING COMPLAINTS. I DON'T KNOW IF THE AFTER MARKET SHIM FIX WILL VOID MY EXTENDED WARRANTY OR NOT......
NHTSA complaint #10263348 — an unverified report by a vehicle owner.
TIRES
FAULTY CAMBERING OF WHEELS ON TOYOTA MATRIX 2006 (XRS FWD). IT CAUSES UNEVEN AND PREMATURE WEAR OF TIRES. AT 12000 MILES TIRES BECAME NOISY WITH ALMOST NO THREAD ON THE EDGES.
NHTSA complaint #10262542 — an unverified report by a vehicle owner.
TIRES
MY TIRES WORN UNEVENLY AND CUPPED AFTER 25000 MILES ON MY BRAND NEW 06 TOYOTA MATRIX. MY DEALERSHIP TOLD ME IT WAS BECAUSE OF ROTATION. BUT WHEN I CHECKED ONLINE, I SAW THAT MANY PEOPLE HAVE THE SAME PROBLEMS WITH THE SAME CAR. I HAD TO CHANGE MY TIRES AND DO AN ALIGNMENT. TOYOTA HAS TO RECALL, FIX AND REIMBURSE THOSE TIRES.
NHTSA complaint #10256168 — an unverified report by a vehicle owner.
TIRES
2006 TOYOTA MATRIX. TIRES WEAR OUT EVERY 16,000 MILES. THE PROBLEM IS IN THE REAR AXLE. TOYOTA HAS CONSISTENTLY TOLD ME THERE IS NO PROBLEM. TODAY I AM ON A DISCUSSION BOARD AND FIND IT IS A COMMON PROBLEM FOR THE MATRIX/VIBE. THE SOLUTION IS AN AFTERMARKET REAR WHEEL SHIM KIT COSTING $50 PLUS LABOR. WHY IS TOYOTA ALLOWED TO CONTINUE DENYING THE PROBLEM EXISTS AND NOT RECALL AND CORRECT THE PROBLEM.
NHTSA complaint #10253163 — an unverified report by a vehicle owner.