77 of the
4,811 complaints filed about the Toyota Sequoia
are about the doors, latches and locks —
2% of everything owners reported.
The worst model year for it is 2002.
The rear gate door or Deck lid will not open. with either key, or any other method. Every time this occurs, I have to take to the body shop to open and pay $200 for them to open it. They have to climb to the back, dismantle the rear door panels from the inside and undo some mechanisms to open it finally. The shop stated that they have had this problem with these Sequoias many times.
NHTSA complaint #11640629 — an unverified report by a vehicle owner.
Rear latch not locking or latching correctly leading to liftgate opening while driving. Has happened repeatedly, will latch some days and not other dealer said no recalls available but seems to be common problem on online forums.
NHTSA complaint #11633181 — an unverified report by a vehicle owner.
The contact owns a 2011 Toyota Sequoia. The contact stated that while driving approximately 60 MPH, the rear liftgate opened unintendedly. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the liftgate latch assembly was rusted and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not made aware of the failure. The failure mileage was 178,000.
NHTSA complaint #11520056 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. IN 2011, THE CONTACT STATED THAT THE LIFTGATE LATCH FRACTURED. THE LATCH WAS REPLACED BY CULVER CITY TOYOTA (9077 WASHINGTON BLVD, CULVER CITY, CA 90232); HOWEVER, THE LATCH FRACTURED AGAIN AND THE TAIL LIGHT NEEDED TO BE REPLACED. IN ORDER FOR THE DEALER TO REPAIR THE VEHICLE, THEY HAD TO OPEN THE LIFTGATE, BUT WERE UNABLE TO DO SO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 227,557.
NHTSA complaint #11282701 — an unverified report by a vehicle owner.
I WAS PULLING OUT OF A PARKING LOT AND THE LEFT REAR PASSENGER DOOR FLEW OPEN AT RANDOM. I BROUGHT THE CAR INTO A TOYOTA DEALER AND WAS TOLD THE LOCK ACTUATOR WAS MALFUNCTIONING AND THEY REPLACED IT. THANKFULLY THERE WERE NO PASSENGERS IN THAT SEAT.
NHTSA complaint #11170486 — an unverified report by a vehicle owner.
WE HAVE HAD TO REPLACE THE REAR LOCK ASSEMBLY AND VARIOUS OTHER PARTS ASSOCIATED WITH IT 4 TIMES DUE TO RUSTING. DUE TO THE PART RUSTING IT WILL NO LONGER LATCH THE DOOR CLOSED. THE DOOR CAN EITHER POP OPEN AND THUS CAUSE A ISSUE! WHEN IT WON'T LOCK INORDER TO DRIVE THE CAR IT HAS TO BE BUNGEE CORDED SHUT. WHICH ISN'T SAFE EITHER. WE HAVE SPENT ALMOST $3000 ON THESE REPAIRS FROM 2005 UNTIL TODAY. RESEARCHING THE WEB HAS REVEALED THIS IS AN ISSUE WITH THE SEQUOIA SYSTEM. TOYOTA DOESN'T FEEL IT IS A CONCERN WHEN THEIR 1-800 NUMBER IS CALLED AND THE ISSUE REPORTED. I FEEL THIS ISSUE IS A CONCERN AND TOYOTA NEEDS TO FIX THIS ASSEMBLY ISSUE.
NHTSA complaint #10704493 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT OBSERVED THAT THE FRAME WAS CORRODED AND THE HOOD AND TAILGATE LATCHES WERE UNABLE TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
NHTSA complaint #10637568 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT OBSERVED THAT THE FRAME WAS CORRODED AND THE HOOD AND TAILGATE LATCHES WERE UNABLE TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
NHTSA complaint #10637568 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE REAR TAILGATE LATCH BECAME FRACTURED AND AS A RESULT, IT PREVENTED HIM FROM OPENING THE DOOR FROM THE INSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LOCK ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 137,000.
NHTSA complaint #10549246 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE HATCH, THE DOOR FAILED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE HANDLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 11/19/13
NHTSA complaint #10545141 — an unverified report by a vehicle owner.
THE PLASTIC LATCH ON THE REAR DOOR OF OUR 2005 SEQUOIA BROKE IN NOVEMBER 2011. WE HAD IT REPLACED AT THE DEALER FOR A COST OF $300. FOURTEEN (14) MONTHS LATER, THE PLASTIC HANDLE HAS BROKEN AGAIN. THIS CAR HAS ONLY 75000 MILES AND HAS BEEN GARAGE KEPT ITS ENTIRE LIFE. THE DEALER OFFERED A DISCOUNT ON THE LABOR BUT NOTHING ELSE. THE MECHANISM TO ADJUST THE SIDE VIEW MIRRORS WAS ADJUSTED SEVERAL TIMES DURING WARRANTY BUT HAS NEVER WORKED PROPERLY. THE RADIO CHANGES STATIONS AT A WHIM AND THE DVD PLAYER QUIT WORKING RIGHT AFTER THE WARRANTY EXPIRED. THE DRIVER SIDE SUN VISOR HAS AN EXTREMELY SHARP END THAT MUST BE HAMMERED BACK PERIODICALLY. AND, THE FRONT AND REAR WHEEL BEARINGS HAD TO BE REPLACED AT 75000 MILES.
NHTSA complaint #10501441 — an unverified report by a vehicle owner.
THE REAR LATCH WHICH CONTROLS THE OPENING OF THE REAR HATCH BROKE. THIS PART IS MADE OF PLASTIC (PERHAPS COSTING 0.30), AND IT IS SHELTERED FROM DIRECT SUN AND WEAR AND TEAR BY BEING COVERED WITH A PART OF THE HATCH WHICH IS MADE OF STEEL. THE HATCH WHEN THIS PART IS BROKEN CANNOT BE OPENED. THIS MEANS ONE CANNOT GAIN ACCESS TO THE SPARE TIRE OR THE REAR OF THE VEHICLE. THIS PART COSTS OVER $90, AND THE LABOR TO REPAIR IS APPROXIMATELY $170. COMBINED THIS APPROACHES $300 WITH TAX. WHEN I BROUGHT THIS INTO THE LOCAL TOYOTA DEALERSHIP, I WAS INFORMED THAT THIS WAS A COMMON PROBLEM, AND THEY POINTED OUT THAT THEY HAD TWO OTHER SEQUOIAS CURRENTLY IN THE SHOP HAVING THE SAME REPAIR BEING PERFORMED. THEY HAD THE PART IN STOCK BECAUSE IT OCCURS SO OFTEN. A SEARCH ON THE INTERNET HAS SHOWN THAT THIS HAS OCCURRED TENS OF THOUSANDS OF TIMES. A RECALL WOULD APPEAR TO BE IN ORDER.
NHTSA complaint #10479277 — an unverified report by a vehicle owner.
HE REAR DOOR LATCH FAILED, MAKING THE DOOR INOPERABLE. USE OF THE DOOR FOR ENTRY AND EXIT WAS IMPOSSIBLE, CREATING A SAFETY HAZARD. REPAIR OF THIS LATCH FAILURE IS EXPENSIVE ($400 - $700) AND INCONVENIENT. THE DESIGN OF THE PART AND THE MATERIAL USED (PLASTIC) APPEARS TO BE AT FAULT. A HEAVIER DUTY METAL PART IS NOW AVAILABLE FROM AFTER MARKET PARTS DEALERS. THE PROBLEM APPEARS TO BE COMMON AND WIDESPREAD JUDGING FROM A DISCUSSION WITH A LOCAL TOYOTA DEALER SERVICE CENTER AND JUDGING FROM THE NUMBER OF COMPLAINTS AND INFORMATION ON THE INTERNET.
NHTSA complaint #10452307 — an unverified report by a vehicle owner.
THE REAR DOOR LATCH FAILED, MAKING THE DOOR INOPERABLE. USE OF THE DOOR FOR ENTRY AND EXIT WAS IMPOSSIBLE, CREATING A SAFETY HAZARD. REPAIR OF THIS LATCH FAILURE IS EXPENSIVE ($400 - $700) AND INCONVENIENT. THE DESIGN OF THE PART AND THE MATERIAL USED (PLASTIC) APPEARS TO BE AT FAULT. A HEAVIER DUTY METAL PART IS NOW AVAILABLE FROM AFTER MARKET PARTS DEALERS. THE PROBLEM APPEARS TO BE COMMON AND WIDESPREAD JUDGING FROM A DISCUSSION WITH A LOCAL TOYOTA DEALER SERVICE CENTER AND JUDGING FROM THE NUMBER OF COMPLAINTS AND INFORMATION ON THE INTERNET.
NHTSA complaint #10448361 — an unverified report by a vehicle owner.
I WENT TO EXIT MY CAR ONE NIGHT AND THE DRIVERS DOOR HANDLE SNAPPED OFF IN MY HAND LEAVING ME TO FIND ANOTHER WAY TO EXIT MY VEHICLE OTHER THAN THE ONE THAT ALL PEOPLE USE TO EXIT THEIR VEHICLE THE DRIVERS DOOR. SHOULD I HAVE BEEN IN AN ACCIDENT AT THE TIME I WOULD HAVE BEEN TRAPPED IN MY VEHICLE. PRIOR TO THAT MY REAR LID HANDLE STOPPED WORKING. TOYOTA REFUSED TO FIX IT BECAUSE THE WARRANTY IS UP AND THEY FEEL THIS IS NOT A SAFETY ISSUE. IN CONTACTING MY LOCAL DEALER I WAS TOLD THIS HAPPENS ALL THE TIME AND WAS JUST LAUGHED AT I WAS TOLD WHAT DO YOU EXPECT IT IS ONLY PLASTIC.
NHTSA complaint #10443028 — an unverified report by a vehicle owner.
DRIVING ON NY THRUWAY TRANSMISSION WENT. TOWED TO NEAREST SERVICE STATION WHERE NEW TRANSMISSION WAS INSTALLED AFTER WHICH WE WERE TOLD THAT THE CHASSIS WAS EXTREMELY RUSTY. TWO DAYS LATER, THE ENGINE LIGHT CAME ON - TOOK CAR TO SEARS TO FIND OUT TRANS FLUID LEAK AND FRAME ROTTED AND DECLINED SERVICING VEHICLE. FOLLOWED UP AT TOYOTA DEALER FOR LEAK AND FRAME INSPECTION. TECHNICIAN FOUND POWER STEERING LINE LEAKING POWER STEERING FLUID AND EXCESSIVE FRAME PERFORATION / CORROSION. THEY WOULD NOT WORK ON IT. TECHNICIAN INSTALLED A NEW HOOK LOCK AND CABLE ASSEMBLY AS HOOD WOULD NOT LOCK.
NHTSA complaint #10443029 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA SR5. THE CONTACT STATED THAT THE REAR HATCH BACK LOCK COULD NOT BE OPENED OR LOCKED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE AUTOMATIC KEY FOB WAS ALSO INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10439420 — an unverified report by a vehicle owner.
THE REAR HATCH ON MY 2002 TOYOTA SEQUOIA WILL OPEN INTERMITTENTLY. SOMETIMES IT WILL OPEN , BUT MOST OF THE TIME IT WILL NOT. WHEN IT DOES OPEN, IT WILL NOT LOCK. THIS SHOULD BE A SAFETY RECALL BECAUSE IF YOU HAVE A FLAT TIRE, THERE IS NO WAY TO LOWER THE SPARE.
NHTSA complaint #10399789 — an unverified report by a vehicle owner.