200 of the
4,811 complaints filed about the Toyota Sequoia
are about the other systems —
4% of everything owners reported.
The worst model year for it is 2002.
I am submitting a safety complaint regarding a set of Lionhart Lionclaw ATX2 tires purchased through Walmart and installed by a professional tire shop. After installation, the vehicle developed a persistent vibration at driving speeds. The vehicle was inspected by Discount Tire, which performed road-force testing and documented high road-force measurements on all four tires: 39 lbs, 46 lbs, 44 lbs, and 42 lbs. Discount Tire also attempted road-force matching and documented that the condition remained unchanged after the procedure. Because all four tires demonstrated unusually high road-force values and continue to cause vibration, I am concerned that the tires may have a manufacturing or quality defect that could affect vehicle safety and handling. I am requesting that NHTSA review this complaint for potential tire-related safety concerns and determine whether similar complaints have been reported involving these tires.
NHTSA complaint #11743876 — an unverified report by a vehicle owner.
I have 2013 Toyota, Sequoia blizzard pearl and my paint started chipping. I have reached out to corporate 3 separate times and they have refused to assist me in this matter. Based off the article listed below, I have a window up to 14 years which is quickly approaching and I have been denied by corporate twice and my local dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11719001 — an unverified report by a vehicle owner.
I was driving my 2002 Toyota Sequoia on the freeway at approximately 65 mph on the [XXX] when suddenly the vehicle made a beeping noise and the VSC Light and TRAC Light came on. The vehicle suddenly lost control in the wheels and tires and suddenly decelerated out-of-nowhere. Due to the sudden, abrupt movement and loss of control, the vehicle nearly flipped over. It was an extremely dangerous, possibly life-threatening situation. Thankfully, I was attentive and alert and had both hands on the wheel and was able to get the vehicle in control. This happened before two times and this would be the third time. I have taken the vehicle to several different auto repair shops and they have been unable to pin point and fix the problem. Because this issue continues to happen and puts me into dangerous situations repeatedly, I firmly believe that this is a bigger malfunctioning/defect problem that Toyota needs to address and fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11684034 — an unverified report by a vehicle owner.
Fuel filler door hinge and pin does not work properly. The hinge, door, and pin are bent. This prohibits 1) opening the door, 2) filling the gas tank, and 3) the door from closing properly. The spacing around the door is not equal and is askew, tilted to the bottom right and dips inward. Toyota seems to have used this design on other models, eg Camry, Sienna, etc. I located a NHTSA Customer Support Bulletin for those models with a similar fuel filler door hinge and pin design; however, I was not able to not locate one for a 2019 Toyota Sequoia. Your website does not allow video uploads, so 3 photos are attached: 1) widest point the door will open with assistance, 2) widest door will open without assistance, and 3) the door closed. Please look into this matter. Please 1) provide replacement for current owners, and 2) send feedback to Toyota to engineer a better option for future vehicles. Many thanks,
NHTSA complaint #11670121 — an unverified report by a vehicle owner.
The frame of the vehicle is rusting away despite being sprayed with rust inhibitor during the frame recall. The vehicle was considered unsafe to drive due to large holes in the frame just 3 years after being sprayed by Toyota.
NHTSA complaint #11664860 — an unverified report by a vehicle owner.
This Toyota has several large rust holes directly on the frame. i hit a pot hole and more structure damage was revealed on the frame from rust. The truck drives rough now. The vehicle only has 150,000 miles. The rust holes are so severe that they're directly under my suspension. I feel very unsafe driving this vehicle. Their was once a recall for the frame. It doesn't seem that it was satisfied. I'm very worried about this issue. Toyota should have to replace frame or make it safe to drive.
NHTSA complaint #11639427 — an unverified report by a vehicle owner.
Rear hatch/latch. I purchased my 2007 Sequoia lightly used in 2013. Luckily I purchased a 3 year extended warranty also. Within a year my rear hatch broke for the 1st time, I was unable to open the rear gate, my warranty covered the parts & Labor, within a year it broke again, this time the door would not latch closed, it freely opened & would or could not be secured. This happened while out of town (Fairbanks, AK. In Feb. -40 degrees) luckily the dealership had the parts & was able to fix it quickly. Still covered by my extended warranty. That dealership told me about the consistent problem & I was told about the cheap parts, but also a poor design as far as weather & grime able to reach the components & cause corrosion quickly. It broke one more time before my warranty expired (#3) again unable to open the rear gate. That repair didn’t even last 3 months, But the warranty was expired & I had a very reliable mechanic replace it this time (#4). Much cheaper than what Toyota wanted to charge me. He did a little weather preventative repair and I actually got nearly 2 years on that repair. He also said it was a terrible design flaw on the rear hatch, & there was significant corrosion on many other parts in the rear gate. He cleaned it up as well as possible. When it broke the 5th time, I was furious, & couldn’t see the point of the $750.00+ repair (Alaska is more $$), again was broken in the unable to open position. So I used the window & crawling over the seats method for over a year, until my window started making horrible noise when opening. I made an appointment with Toyota in Anchorage, AK to repair it this time as I had a recall taken care of at the same time. The only visible corrosion on the vehicle was around the latch, the window does not work properly, & you hear parts rattling when you open & close the gate now. I realize the open gate break is not common, But that was a horribly dangerous situation, recall is needed immediately for safety & reputation
NHTSA complaint #11634769 — an unverified report by a vehicle owner.
The paint on my vehicle is peeling off- roof, around all windows and expanding. I went to a Toyota Dealership Part Counter to get touch-up paint and they told me that color had a paint recall. (Every time I wash the vehicle it gets worse.) I asked to speak with a service manager at Toyota, 11/2024 and was informed that the paint color (0070 Blizzard Pearl) had a recall for peeling off. Their recall solution is to bring the vehicle to a certified Toyota Collision center and they will repaint the vehicle affected by the recall. It's not a safety recall, but rather a CSP(Customer Support Program). Unfortunately, even if you service the vehicle at a dealership it is unlikely they would share the CSP information, only a safety recall information. Instead, a CSP is mailed to you. I contacted Toyota customer service and they mailed the CSP notice in 2020 to the previous owner's address. Toyota then extended the CSP expiration to 5/13/2024 on 12/11/2022, but failed to mail an additional extension of the CSP notice to me. Toyota did confirm they had my contact information during that timeframe. Toyota did send me other safety recalls from 12/11/2022 to 5/13/2024, so they had my contact information to notify me of the CSP paint recall. I was told since the CSP expired 05/2024 that they will not repaint my vehicle and I will have to pay to repaint. Toyota is being unethical, dishonorable, scandalous, shifty, discreditable, parsimonious and immoral. As they did not act with due diligence to notify their customer the paint was going to literally fall off of the car. I was laid off and can not afford to pay to repaint it. They need to act in good faith to rectify this issue and repaint my vehicle. Had I been notified 2 years ago, I would have certainly had them repaint it. I thank the parts counter employee to letting me know this was their fault.
NHTSA complaint #11629634 — an unverified report by a vehicle owner.
TOYOTA frame is falling apart due to the use of faulty metal to manufacture those frames they ran a limited service campaign to replace some of the frames and they denied many other owners that right please help by telling TOYOTA North America to take care of this very hazardous issue thank you
NHTSA complaint #11579668 — an unverified report by a vehicle owner.
Once again the rear latch system has failed and I am unable to open my rear hatch door. So I am unable to remove my spare tire. And can not acsess the failed charcoal canister Toyota is screwing up my life with all their failed parts preventing repair on other parts
NHTSA complaint #11576518 — an unverified report by a vehicle owner.
My wife pulled out of a parking lot and there was a loud noise and the vehicle began to shudder violently. Approximate speed was 10 mikes an hour and she was able to stop. The drivers side rear suspension airbag had broken through the lower control arm, and was under the rear driver side tire. It appears some frame members are cracked as well. Had this happened at highway speeds, it may have resulted in a catastrophic accident. Writer contacted Toyota, as I do not recall being notified of their ZH9 frame replacement program that resulted from a class action settlement, and the rear of the frame is horribly rusted. Vehicle probably would have qualified at that time to be fixed, but am now out of the window. Manufacturers should be made to notify via certified mail, so they know their customers received notifications like this.
NHTSA complaint #11569276 — an unverified report by a vehicle owner.
2013 Toyota Sequoia Limited (108,000 miles) Rear lift gate around latch was not designed correctly to allow moisture out. Our vehicle is in pristine shape other than the rear lift gate latch. By the time you notice it, it’s too late and unfixable. I’ve seen these get so bad from doing internet research some people hold the door down with straps because the structural integrity is gone and the lift gate can’t be latched and could fly open. The ironic thing about this is it’s obvious Toyota has a problem. Toyota charges $750 - $1000 for a new unpainted lift gate, however NO dealer in the United states can tell you when you’ll receive it because it’s on a nationwide backorder. We purchased this from a Non-Toyota dealer September 2022 and did not (or even think I had to look for it) notice this until spring 2023.
NHTSA complaint #11553624 — an unverified report by a vehicle owner.
So in few words when check engine light is happening then immediately traction control and skid control and maybe other safety features are automatically goes off, which almost made me crash with all my family during rain. I definitely don’t like it and I don’t think it’s a good idea if one of the non critical sensors broken then you have to die in crash. I think Toyota should check it because it’s doesn’t sound right.
NHTSA complaint #11549379 — an unverified report by a vehicle owner.
Plan road trip Had Vehicle thoroughly. Inspected only to find that the frame was cracked on goth side and all brake lines are corroded. Called several places to get help with this matter, only to have no help at all. Spoke to many people final communication was with [XXX] in Tennessee who admitted the prior owner was notified as to the issue I have owned this vehicle for 6 yrs and could not understand why the Prior owner was notified and not I. I find that due to not notifying the correct owner they should allow me to have this issue taken care of, but they are not cooperating with me I would like to take this matter further and have them accountable for this safety issue and neglect as to contacting the existing owner. reaching out for help Sincerely [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11548140 — an unverified report by a vehicle owner.