I live in the high rockies and travel daily for work. I have left my studded tires on year-round for 10 years. This is my 3rd time using General Grabber Arctic studded tires. The side wall is damaged on 2, the studs are missing in sporadic spots. They have only been used approx 18k and are worn. The Manufacture tread warranty is 75k. Tire rack wont honor the tread wear and also are requiring me to purchase new tires that have sidewall damage and they may reimburse me. I did purchase road hazard, although Tire Rack uses a 3rd party. The manufacturer told me that these tires are only to be used 43 degree or less temp, which on a summy winter day in the high Country it can be 70- neg 20 degrees. The also said once I stud the tires it voids their warranty, as well as they offered to reimburse me to replace my tires, but only will give me 25%. Between Tire Rack and General, they are not providing a solution and now I will have to drive on worn tires this winter, as I can not afford to replace out of pocket. They are not allowing a solution, in which it jeopardizes the safety of my family. It's also against the law in Colorado to drive on tires that the tread is worn. Point being these tires should not have worn this quickly and they just care about money and not the consumer's safety.
NHTSA complaint #11620950 — an unverified report by a vehicle owner.
The contact owns a 2002 Toyota Sequoia equipped with Michelin Tires, Tire Line: Latitude Tour, Tire Size: P265/70/R16, DOT Number: APJ6001X1814. The contact stated he was informed at a State Inspection that the vehicle had failed the inspection because there was a large crack in the tread of all four tires. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 13T006000 (Tires); however, the tire size was not included. The manufacturer was notified of the failure and informed the contact that the tires were not covered. The tires were replacement tires. The tires were not replaced. The tire failure mileage was approximately 33,000. The vehicle failure mileage was approximately 117,000.
NHTSA complaint #11532288 — an unverified report by a vehicle owner.
Selling Old tires as if they were new On May 1st 2023, I took my 2007 Toyota Sequoia to Toyota of Vero Beach to be serviced. They advised me that my 2 Goodyear tires were dry rotting and cracking. The tires were purchased in 5/14/2019. The odometer read 181923 the mileage when they were inspected by Toyota was 205140 a difference of 23,217 miles and show no wear. I called the mechanic stated I purchased the tires in 2010, how could they be dry rotting and cracking. The mechanic looked up the serial number and determined they were made in 2015 and were 8 years old. The tires are P265/65R17 110S S2 WRL SR-A TL MFG. No. M7AHEXWR2316 and M7AHEXWR2315. I can’t understand how you can sell me tires that are 5 years old and pass them off as new. That is not what I bargained for! This is unconscionable and dangerous since this vehicle is used to tow a heavy boat.
NHTSA complaint #11523979 — an unverified report by a vehicle owner.
The tread came off on the freeway. The actual tire is still in tact. The tread flew off and ripped our bumper and quarter panel off. The back latch and window to open the vehicle to retrieve the spare no longer work. We are now concerned with the other tires quality and tread.
NHTSA complaint #11485275 — an unverified report by a vehicle owner.
My wife was driving Interstate 81 from Tennessee to West Virginia at 70 mph when her right front tire blew out. Two months prior to this we were driving approximately 40 mph on a back road and the left front tire blew out. These are Pirelli Scorpion Verde All Season 275/55 R20, purchased approximately in August 2020, with approximately 40,000 miles.
NHTSA complaint #11472009 — an unverified report by a vehicle owner.
2014 TOYOTA SEQUOIA. CONSUMER WRITES IN REGARDS TO ONGOING STEERING WHEEL VIBRATION ISSUES. *SMD THE CONSUMER STATED FROM THE DAY OF PURCHASE, THE VEHICLE EXHIBITED A SLIGHT VIBRATION. AS THE DAYS WENT ON, THE VIBRATION BECAME MORE SEVERE. THE CONSUMER RETURNED TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND A PROBLEM. THE CONSUMER WENT TO ANOTHER DEALER AND WAS INFORMED, THE VEHICLE HAD A HISTORY OF HAVING WARPED ROTORS, BUT THEY COULDN'T FIX IT, DUE TO WARRANTIES FROM THE PURCHASING DEALER. THE NEXT DAY, THE STEERING WAS VIBRATING EVEN MORE, SO THE DEALER REPLACED AND BALANCED THE TIRES. THREE MONTHS LATER, THE STEERING VIBRATION HAD RETURNED. THE DEALER ROTATED THE TIRES. SEVEN MONTHS LATER, THE VIBRATION RETURNED AGAIN. THE DEALER BALANCED THE TIRES.
NHTSA complaint #10875117 — an unverified report by a vehicle owner.
2013 TOYOTA SEQUOIA. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE TIRES. *SMD THE CONSUMER STATED THE RIGHT FRONT TIRE BLEW OUT, WHILE DRIVING 60 MPH. WHEN THE CONSUMER PULLED OVER, HE DISCOVERED THE ENTIRE FACTORY INSTALLED TIRE HAD BLOWN AND DISINTEGRATED. NO TIRE INFO WAS GIVEN.
NHTSA complaint #10704689 — an unverified report by a vehicle owner.
PURCHASED 4 NEW FIRESTONE WILDERNESS LE 265/70/16 TIRES IN JULY. WHILE DRIVING, NOTICED VIBRATING OF CAR AROUND 60 MPH. PULLED OVER AND INSPECTED TIRES. 3 OF THE 4 TIRES ARE MISSING LARGE CHUNKS OF TREAD. ONE OF THE TIRES HAS WIRES AND INNER TIRE EXPOSING CAUSING VIBRATION. UNACCEPTABLE.
NHTSA complaint #10650055 — an unverified report by a vehicle owner.
THREE (3) COOPER TIRE FAILURES, DISCOVERER H/T, 265/70R16, DOT NUMBER UTC2C5T2305. 9 OCT 2013, TOOK VEHICLE IN FOR REGULAR MAINTENANCE. RECEIVED COURTESY INSPECTION THAT INCLUDED TIRE TREAD/CONDITION CHECK. CHECKS WERE GOOD WITH OUTER/INNER TREAD DEPTH OF 8/5, 7/5, 8/8, 8/8. TIRES ROTATED AND FRONT END ALIGNMENT ACCOMPLISHED DUE TO UNEVEN WEAR ON FRONT TIRES. ON NOV 4, 2013, 400 MILES OF INTERSTATE DRIVING AFTER 9 OCT 2013 TIRE ROTATION/FRONT END ALIGNMENT, 7/5 TIRE TREAD SEPARATED ON INTERSTATE DAMAGING LEFT REAR WHEEL WELL, LEFT REAR QUARTER PANEL AND REAR BUMPER ($2500 DAMAGE). 11 APRIL 2014, APPROX 2500 MILES AFTER 9 OCT 2013 TIRE ROTATION/FRONT END ALIGNMENT, 8/5 TIRE TREAD SEPARATED ON INTERSTATE DAMAGING RIGHT REAR WHEEL WELL, RIGHT REAR QUARTER PANEL, RIGHT REAR DOOR AND REAR BUMPER (APPROX $2000 DAMAGE). PURCHASE 2 NEW TIRES FOR FRONT, ROTATED BOTH 8/8 TIRES TO REAR AND HAD THEM INSPECTED AT TIRE DEALER WHO SAID THAT THERE WAS NO NEED TO REPLACE AND THAT THERE WAS SEVERAL THOUSAND MILES LEFT OF USE. 10 MAY 2014, APPROX 3500 MILES AFTER 9 OCT 2013 TIRE ROTATION/FRONT END ALIGNMENT, LEFT REAR 8/8 TIRE TREAD SEPARATED ON INTERSTATE DAMAGING LEFT REAR WHEEL WELL, FUEL LINE, LEFT REAR QUARTER PANEL, LEFT REAR DOOR, LEFT RUNNING BOARD, AND REAR BUMPER.
NHTSA complaint #10596752 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA EQUIPPED WITH HANKOOK DYNAPRO 110S TIRES, SIZE P265/65/R17. THE CONTACT STATED THAT WHILE CHANGING HIS BRAKES, HE NOTICED THAT THE FRONT PASSENGER, FRONT DRIVER, AND THE REAR DRIVER SIDE TIRES ALL HAD SEPARATED SIDEWALLS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE BUT ADVISED THE CONTACT TO REPLACE ALL TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE TIRES WERE REPLACED. THE DOT WAS NOT AVAILABLE. THE TIRE FAILURE MILEAGE WAS 40,000. THE FAILURE AND CURRENT MILEAGE WAS 160,000.
NHTSA complaint #10496591 — an unverified report by a vehicle owner.
DURING APPLICATION OF A SPARE TIRE TO THE REAR PASSENGER WHEEL, 2 OF THE 6 LUG SCREWS SNAPPED OFF AT THEIR BASE. ADDITIONALLY, PREVIOUSLY REPAIRED REAR HATCH LATCHING MECHANISM (TOYOTA RECALL) BROKE AGAIN, WHICH DOES NOT ALLOW ACCESS TO RELEASE THE VEHICLE'S SPARE TIRE, MOUNTED UNDER THE REAR.
NHTSA complaint #10495967 — an unverified report by a vehicle owner.
VISIBLE MULTIPLE CRACKS ON THE SIDEWALL OF TIRES (4 OF THEM INSTALLED IN TOYOTA SEQUOIA SR5), MICHELIN CROSS TERRAIN,P-METRIC, BOUGHT ON 02-06-2009, AT COSTCO # 485 WAIPIO HI, STILL ON WARRANTY,NOT 2/32 WORN YET. OWNER BROUGHT THE TIRE FOR INSPECTION AT THE SAID OUTLET FOR THE TIRE TECHNICIAN TO INSPECT, BUT WAS TOLD THAT ITS JUST "COSMETIC", SAFE TO USE. OWNER IS CONCERNED ABOUT SAFETY ISSUE, AN IMMINENT TIRE BLOWOUT MIGHT HAPPEN. PLEASE ADVISE.
NHTSA complaint #10457584 — an unverified report by a vehicle owner.
I HAVE A 2006 TOYOTA SEQUOIA WITH 86,000 MILES ON IT AND I AM PUTTING MY THIRD SET OF TIRES ON IT. I KEEP MY CAR MAINTAINED IN ALL ASPECTS INCLUDING TIRE ROTATION AND BALANCE AND ALIGNMENTS. THE WEAR ON MY TIRES IS NOT FROM NEGLECT. THEY ARE ALSO HIGH QUALITY TIRES, NOT CHEAP. I HAVE HAD EVERYTHING CHECKED OUT AT THE TOYOTA DEALERSHIP AND THEY SAY THERE IS NOTHING WRONG WITH THE VEHICLE. SOMETHING IS DEFINITELY WRONG FOR THE TIRES TO WEAR OUT THIS QUICKLY , ALL THREE SETS!! TOYOTA NEEDS TO ADDRESS THIS ISSUE AND FIX IT BECAUSE I AM NOT THE ONLY ONE HAVING THIS PROBLEM ACCORDING TO FORUMS AND BLOGS I READ ONLINE.
NHTSA complaint #10455211 — an unverified report by a vehicle owner.
WHILE ROTATING MY TIRES THE SERVICEMAN NOTICED A BULGE ON MY INSIDE SIDEWALL OF THE TIRE. A CHECK OF THE REST OF THE TIRES RESULTED IN THREE OF THE TIRE HAVING A BULGE ON THE INSIDE SIDEWALL, ONE ALMOST TO A POINT OF BURSTING. I GOT ON THE HANKOOK WEBSITE AND NOTICED THAT THERE WAS A TIRE RECALL TO ALMOST THE SAME TIRE. THE TIRE WAS A 70 AND MINE IS A 65. THE DESCRIPTION GIVEN FOR THE RECALL IS WHAT IS HAPPENING TO MINE. THE SIDE WALL IS DEFECTIVE. THE TIRE IN QUESTION IS THE HANKOOK 265/65R17 DYNAPRO AS.
NHTSA complaint #10403702 — an unverified report by a vehicle owner.
I HAVE A 2005 TOYOTA SEQUOIA. I HAVE HAD CONTINUED ISSUES WITH OUTER WEAR ON THE FRONT TIRES SINCE I PURCHASED THE CAR, AND YES I HAVE HAD IT ALIGNED SEVERAL TIMES. THE TIRES, REGARDLESS OF QUALITY, ARE LASTING ABOUT 20,000 MILES. UNTIL THIS ISSUE IS ADDRESSED I WOULD NOT RECOMMEND THIS CAR TO ANYONE FROM A SAFETY OR EXPENSE PERSPECTIVE.
NHTSA complaint #10398740 — an unverified report by a vehicle owner.
2006 TOYOTA SEQUOIA. CONSUMER STATES MATS WOULD CONSTANTLY MOVE UNDER THE PEDALS INTERFERING WITH GAS AND BRAKE PEDALS, THERE WAS A LOUD NOISE WHILE DRIVING HIGH SPEEDS AND WHEN IT RAINS WATER WOULD LEAK INSIDE *TGW THE CONSUMER STATED THE DEALER ASSURED HER, THEY HAD RECTIFIED THE PROBLEM BY REPLACING THE MATS AND MAKING SURE THE LINING AROUND THE WINDOWS WERE TIGHT. HOWEVER, THE LEAK CONTINUED AS WELL AS THE NOISE WHILE DRIVING. ALSO, THE NAVIGATION/RADIO,CD PLAYER WASN'T WORKING PROPERLY. THE DEALER WAS FINALLY ABLE TO STOP THE WATER FROM LEAKING IN THE VEHICLE. THE CONSUMER THEN STATED THE VEHICLE BEGAN TO STALL/ HESITATE WHILE TURNING AND THEN IT WOULD JERK FAST AT TIMES. A DIAGNOSIS REVEALED THE TRANSMISSION PAN GASKET WAS LEAKING. ALSO THE POWER OUTLETS WERE NO LONGER WORKING, THE VEHICLE BEGAN TO RIDE ROUGH, THE SEAT WOULD GRIND AND VIBRATE, THE TIRE PRESSURE MONITORING LIGHT ILLUMINATED, THE BRAKE HARDWARE KIT WAS FALLING APART, THE ENGINE WAS LEAKING OIL AND THE DEALER REPLACED THE GASKETS, THE TRUNK WOULDN'T OPEN. THE CONSUMER STATED WHILE DRIVING ON THE HIGHWAY, THE VEHICLE SUDDENLY STOPPED. THE DEALER STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONSUMER THE DRAIN PLUG WAS MISSING.
NHTSA complaint #10387948 — an unverified report by a vehicle owner.
WE BOUGHT OUR 2005 TOYOTA SEQUOIA BRAND NEW. IT HAS EXCESSIVE TREAD WEAR ON THE OUTER EDGE OF THE TIRES. WE ARE GOING ON OUR 3RD SET OF TIRES. THE ORIGINAL ONES WERE REPLACED AT 28K AND WE ARE HAVING TO BUY NEW ONES AT 66K. WE HAVE BEEN DILIGENT IN ROTATING OUR TIRES AND HAVING THE ALIGNMENTS DONE. IN 2007 THERE WAS A RECALL ON THE LOWER BALL JOINT FOR THE FRONT SUSPENSION. WE COMPLAINED TO THE TOYOTA DEALER AT THAT TIME ABOUT THE UNEVEN WEAR ON OUR TIRES, AND COULD IT BE CAUSED BY THE DEFECTIVE BALL JOINT. THEY DISAGREED AND SAID THAT IT WAS FROM NOT TAKING CARE OF OUR VEHICLE. WE TOLD THEM THAT WE HAD THE TIRES ROTATED AT THE RECOMMENDED TIMES. THEY SAID THE CAR WAS FINE, THE TEST FOR THE ALIGNMENT WAS FINE SO IT HAD TO BE THE DRIVER. SINCE THEN I HAVE CHECKED OUT OTHER 2005 SEQUOIA'S AND NOTICED THE SAME WEAR PROBLEM. I HAVE ALSO GONE ON DIFFERENT FORUMS REGARDING THIS SUBJECT AND HAVE FOUND THE SAME COMPLAINT FROM OTHER CONSUMERS. AT WHAT POINT IS TOYOTA GOING TO DO SOMETHING? IS A CAR GOING TO HAVE TO BLOW OUT A TIRE AND KILL SOMEONE FOR THEM TO DO SOMETHING ABOUT THIS DEFECT? OUR TIRES ARE BALD ON THE OUTER EDGE OF THE TREAD BUT STILL HAVE ANOTHER 25K MILES IN THE MIDDLE. I AM EXTREMELY CAUTIOUS GOING AROUND CORNERS BECAUSE THE TRACTION CONTROL GOES INTO EFFECT. I AM FRUSTRATED WITH THE RESPONSE THAT I HAVE RECEIVED FROM TOYOTA. THERE IS SOMETHING WRONG WITH THE SUSPENSION. WHEN I SPOKE TO A REPRESENTATIVE WITH TOYOTA, I WAS TOLD," THAT IT IS NORMAL TO ONLY GET 26K MILES OUT OF YOUR TIRES. YOU CAN'T COMPARE YOUR SEQUOIA WITH THE TAHOE OR EXPLORER." I HAVE FILED A COMPLAINT WITH TOYOTA IN 2010 AND THE DEALERSHIP IN 2008 AND I FEEL THAT IT IS BEING BRUSHED UNDER THE RUG.THE AMOUNT OF MONEY WE ARE SPENDING ON TIRES AND ALIGNMENTS IS FRUSTRATING. I JUST WANT MY VEHICLE TO BE FIXED SO THAT THE TIRES HAVE AN EVEN WEAR PATTERN AND LAST LONGER THAN 26K MILES.
NHTSA complaint #10361486 — an unverified report by a vehicle owner.
ON SEPTEMBER 24, 2010 AT APPROXIMATELY 4:00P, THE RIGHT REAR TIRE ON MY 2011 TOYOTA SEQUOIA BLOWOUT. THE TIRE HAD BEEN DRIVEN 206 MILES. THE BLOWOUT WAS SUDDEN AND WITHOUT WARNING. FORTUNATELY, AT THE TIME OF THE INCIDENT, I WAS TRAVELING SLOWLY ON A CITY STREET. THE TIRE IS A MICHELIN LTX A/S, DOT M3B9 UJ1X 3709. I HAVE FILED A REPORT OF THE ABOVE WITH THE DEALER, BURDICK TOYOTA-SCION, CICERO, NY. I HAVE ASKED THAT ALL MICHELIN TIRES BE REPLACED. I AM WAITING FOR A RESPONSE.
NHTSA complaint #10358202 — an unverified report by a vehicle owner.
DUNLOP AT20 GRANDTREK P265/65R17 TIRE BLOW OUT. THIS NEW TIRE WITH ONLY 18K MILES ON IT COMPLETELY FELL APART WHILE DRIVING ON I-4 TRAVELING AT 50 MPH THROUGH THE CITY OF ORLANDO. I WISH I COULD UPLOAD A PICTURE, BUT THE END RESULT IS THAT THE TIRE SEPARATED FROM THE RIM IN A SHREDDED CIRCULAR PATTERN. ODD AND VERY FRIGHTENING. THE TIRE WAS MANUFACTURED IN 09. THE OTHER NEW TIRES ON THE CAR SEEM FINE.
NHTSA complaint #10357854 — an unverified report by a vehicle owner.