49 of the
3,621 complaints filed about the Volkswagen Beetle
are about the steering —
1% of everything owners reported.
The worst model year for it is 2012.
Ignition key gets stuck, Dealer stated mechanism that holds the switch is broken. This can cause issues starting, removing the key and cause the steering wheel not to turn . I've been informed it's among the top 10 requested broken parts for VW beetles with no manufacturer making this part currently
NHTSA complaint #11660740 — an unverified report by a vehicle owner.
We have a big ign. Key that at times won't turn. Was informed by the dealer the mechanism is broke and it's a backordered item due to it being a common item . Failures of this part can cause the steering wheel to lock I have read
NHTSA complaint #11658024 — an unverified report by a vehicle owner.
Hi, one time the car wheel turned extra and the gas went extra fast. I also had several devices on my car through blue tooth that were not mine and mirror link kept checking and AUX. This is conjunction with 3 years of hacking (that I think is technically-assisted abuse) with smart home hub, surveillance, spyware on phone and hacked emails. Tried filling out IC3.gov form to no avail. Took car twice to Volkswagan dealer in Springfield, Pa and paid $100 twice to clear the dashboard but it kept happening with ROAV-FR3 and something FM-FORMAN (cant recall names) and Keyless car detective. Then I paid to remove the car radio. Then I found a Navaro device on passenger side under seat but dealer refused to remove it and when I called Volkswagen from there they said only the dealer knows where the vehicle embedded sim is. They do not know how to check software and say 'it is uncharted territory.' I do not feel safe. There are no laws regarding car hacking and smart home abuse and I am now writing a book for women about it so they are not gas lighted and can get help. This can be a deadly mistake and there needs to be an easy inexpensive place for someone to have their car checked for malware, sim or SD card. Please help. There was a police report but I do not have it. It was on 10/20/24 with colonial Chris McWilliams State police Middletown, PA 19063. He said Navaro device was factory installed but Volkswagan said it was not. Mechanic said it was a satellite radio device
NHTSA complaint #11621980 — an unverified report by a vehicle owner.
The contact owns a 2014 Volkswagen Beetle. The contact stated the ignition failed to turn off and the gear shifter did not recognize the PARK gear. The contact stated the key would not unlatch and was eventually fractured. The contact stated no warning light was illuminated. The contact received notification of NHTSA Campaign Number: 19V615000 (Electrical System, Steering). The contact took the vehicle to the local dealer and had the recall repairs completed. The contact stated shortly after the recall repairs, he continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 63,652.
NHTSA complaint #11467826 — an unverified report by a vehicle owner.
My car only has 43K miles, I had issues when it was 10K miles, where the key will not turn to start the engine, it gets stuck, and sometimes it gets stuck with the steering wheel. The issue was reproducible when I brought it in to the VW dealership near me. The service rep told me it is very common for this model (bug) but they don't know why. They quoted me $1200 to get the LOCK|BOLT|CYLINDER replaced, but the warranty is only 12 months/12K miles. Mind you that it happened when it was 10K miles. Imagine, my wife and 7-year-old stop at a gas station at night and can't start the car because everything is locked. I contacted VW Care, but they don't care unless there is a recall. So, I am filling out this complaint form. Thank you.
NHTSA complaint #11458021 — an unverified report by a vehicle owner.
TRANSMISSION CONTROL MODULE COMMUNICATION ERRORS (P0864) CAUSED VEHICLE TO SHUT DOWN AT HIGH SPEED (55MPH) KILLING POWER STEERING AND ABS SYSTEM ON A CURVY COUNTRY ROAD.
NHTSA complaint #11402949 — an unverified report by a vehicle owner.
WHILE THE CAR WAS IN MOTION THE STEERING LOCKED UP, PREVENTING ANY KIND OF TURNING OF THE STEERING WHEEL, CAUSING A CATOSROPHIC CRASH INJURING THE DRIVER ON A CITY STREET.
NHTSA complaint #11350776 — an unverified report by a vehicle owner.
WHILE TURNING OUT OF A DRIVEWAY I HEARD A BANG NOISE. IT WAS NIGHT AND AT THE TIME I DID NOT SEE WHAT WENT WRONG UNTIL AN INSPECTION LATER REMOVING THE DRIVER SIDE FRONT WHEEL. THE TOP OF THE STRUT SPRING BROKE. THE TOP OF A MCPHERSON STRUT IS A PIVOT FOR THE STEERING. THE CAR IS A 2012 WITH 86,000 MILES.
NHTSA complaint #11317900 — an unverified report by a vehicle owner.
STEERING COLUMN LOCK HOUSING IN 2014 & 2016, WE BOUGHT 2013 VOLKSWAGEN BEETLES FOR OUR COLLEGE-BOUND KIDS. SINCE THOSE PURCHASES WE'VE EXPERIENCED MULTIPLE INSTANCES OF EACH VEHICLE'S IGNITION KEYS BEING STUCK IN ITS IGNITION SWITCH. THESE OCCURRENCES HAPPENED BOTH WHEN THE VEHICLES WERE RUNNING (INABILITY TO TURN THE VEHICLES OFF) AND WHEN THE VEHICLES WERE NOT RUNNING. WHEN THE VEHICLES WERE RUNNING, THE INABILITY TO EXTRACT THE KEYS FROM THE IGNITION MADE IT IMPOSSIBLE TO TURN THE VEHICLES ENGINES OFF. THIS PRESENTED SAFETY HAZARDS. IN APRIL, 2018, WE RECEIVED LETTERS FROM VOLKSWAGEN OF AMERICA, INC. REGARDING A 'WARRANTY EXTENSION' AFFECTING BOTH VEHICLES. IT EXTENDED COVERAGE OF THE 'STEERING COLUMN LOCK HOUSING' ON EACH VEHICLE FOR 10 YEARS OR 100,000 MILES, WHICHEVER OCCURRED FIRST. BOTH VEHICLES ARE JUST 5 YEARS OLD. HOWEVER, ONE HAS LESS THAN 50,000 MILES (ANGELA'S) AND THE OTHER 105,000 MILES. SO WE CONTACTED VOLKSWAGEN REGARDING THEIR LETTERS AND STATED THAT BOTH VEHICLES HAD THE SAME ISSUE AND THEY EACH NEEDED TO BE REPAIRED AT THEIR EXPENSE. SOME RESEARCH ON THE INTERNET CONFIRMED THAT THIS ISSUE IS SYSTEMIC WITHIN VOLKSWAGEN AND SHOULD HAVE LED TO SOME TYPE OF VEHICLE RECALL BEFORE NOW. WE NEED FOR YOUR ORGANIZATION TO TAKE A CLOSER LOOK AT THIS ISSUE AND PROVIDE SOME RELIEF FOR THOSE OF US VEHICLE OWNERS WHO ARE STUCK WITH MASSIVE REPAIR BILLS DUE TO A LACK OF OVERSIGHT OF THIS SYSTEMIC ISSUE BY NHTSA. YOUR PROMPT ATTENTION TO OUR CONCERN IS SOLICITED AND GREATLY APPRECIATED. THE MOORES, BRASELTON, GA
NHTSA complaint #11093955 — an unverified report by a vehicle owner.
THE STEERING COLUMN LOCKS AND THE KEY WILL NOT TURN IN THE IGNITION TO START THE VEHICLE SOMETIMES. AFTER A CURSORY GOOGLE SEARCH AND SPEAKING WITH THE DEALERSHIP MECHANIC, IT APPEARS THIS IS A COMMON PROBLEM FOR VW BEETLES AND JETTAS. IT IS HIGHLY UNSAFE TO HAVE A CAR WITH AN UNRELIABLE IGNITION, PARTICULARLY WHEN TRAVELING ALONE AT NIGHT. VW HAS PLACED AN EXTENDED WARRANTY AND ACKNOWLEDGED A FAULTY DESIGN FOR THE 2012-2013 BEETLES, BUT NOTHING HAS BEEN DONE TO ADDRESS THE DESIGN FLAW IN EARLIER MODELS TO MY KNOWLEDGE.
NHTSA complaint #11092771 — an unverified report by a vehicle owner.
WHILE DRIVING 60 MPH ON ROUTE 84-MASS PIKE(WHICH IS A FRESHLY PAVED ROAD) I NOTICED SOMETHING GO WRONG WITH THE BACK TIRES CAUSING THE VEHICLE TO SPIN OUT OF CONTROL. LUCKILY, AFTER DOING A FULL 360 I WAS ABLE TO GAIN CONTROL OF THE CAR AND PULLED OVER. I HAD TO THE CAR TOWED TO A SERVICE CENTER IN WHICH THEY TOLD ME I HAD BROKE THE TIE ROD WHEN I WENT OUT OF CONTROL. THE REASON I WENT OUT OF CONTROL IN THE FIRST PLACE WAS DUE TO A FAULTY TIE ROD THAT HAD BROKEN FOR ABSOLUTELY NO REASON. THE WEATHER THAT DAY WAS 50 DEGREES AND HAD BEEN 57 THE DAY BEFORE MEANING ABSOLUTELY NO BLACK ICE. THE ROADS WERE FRESHLY PAVED SO THERE WERE NO POT HOLES. I WAS CHARGED $875.00 TO FIX THE CAR IN ORDER TO GET IT HOME TO MY FATHER WHOM THE CAR BELONGS TO. I AM CONCERNED FOR ANYONE IF THE FUTURE THAT MAY EXPERIENCE THIS AND HOPE THIS NEVER HAPPENS AGAIN. I FEEL THAT THIS IS GROUNDS TO TAKE LEGAL ACTION. UNTIL THEN I WOULD LIKE TO BE COMPENSATED FOR THE FAULTY EQUIPMENT ON THIS FAIRLY NEW CAR.
NHTSA complaint #11066835 — an unverified report by a vehicle owner.
MY CAR- 1999 VW BEETLE WAS NOT FULLY INSPECTED BEFORE I GOT THE CAR FROM DEALER. I JUST FOUND OUT THAT MY CAR HAS LONG LIST OF PARTS NEED REPLACEMENT TO REPAIR AND I FELT THAT IT WASN'T REAL SAFE BECAUSE OF STRUT SHOCK AND POWER STEERING ALSO CV JOINTS ARE GETTING BAD IN THE UNDER OF HOOD. I FOUND OUT THAT MY CAR HAS NO PANEL SKID FOR PREVENT FROM WETTING ON MOTOR PARTS AND GOT BAD ACID ON IT. I HAS TO ORDER THE PARTS FOR MY CAR AND HASN'T DRIVEN FOR ALMOST 6 MONTHS BY SO FAR. BY RIGHT I DON'T HAVE MUCH MONEY TO PAY FOR REPAIRS.
NHTSA complaint #10983202 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 26,399. UPDATED 04/29/16*LJ
NHTSA complaint #10840219 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE COMING TO A COMPLETE STOP AND PLACING THE VEHICLE INTO PARK, THE IGNITION AND STEERING WHEEL LOCKED UP. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO START THE VEHICLE. THE DEALER DIAGNOSED THAT THE IGNITION AND STEERING TUMBLER LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #10763949 — an unverified report by a vehicle owner.
AFTER DRIVING FOR 2 HOURS IN 80 DEGREE WEATHER, I STOP THE CAR TO FILL FOR GASOLINE, AND WHEN STARTING THE CAR TO DRIVE FORWARD ON MY TRIP, THE STEERING WHEEL ERRATICALLY MOVES ON IT'S OWN, AND THEN THE POWER ASSISTED STEERING GOES INTO A FAULT THUS LOSING ALL POWER STEERING. I HAVE BEEN TO NUMEROUS VW DEALERS OVER THE PAST 3 YEARS FOR THE SAME PROBLEM, AND HAS NEVER BEEN RESOLVED. WHEN I CALLED VOLKSWAGEN CORPORATE, THEY TELL ME THERE IS NOTHING THEY CAN DO TO RESOLVE THIS ISSUE. THE FAULT CODE CLEARS ITSELF SO THAT WHEN IT IS BROUGHT INTO THE DEALER, THE DEALER DOES NOT SEE ANY PROBLEM WITH THE STEERING THE CAR CANNOT BE OPERATED SAFELY WITHOUT THE POWER STEERING, AND THIS SHOULD BE A VEHICLE SAFETY RECALL, SINCE DRIVING HIS VEHICLE COULD CAUSE A FATAL ACCIDENT. I ALSO HAVE A VIDEO RECORDED ON MY PHONE OF THE LATEST INCIDENT.
NHTSA complaint #10733996 — an unverified report by a vehicle owner.
WE WERE DRIVING HOME IN OUR 2013 VOLKSWAGEN BEETLE CONVERTIBLE WHEN THE ENGINE DIED CAUSING A LACK OF STEERING CONTROL. THIS IS ACTUALLY THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. MY WIFE IS PREGNANT AND I HAVE LOST CONFIDENCE IN THIS CAR BEING ABLE TO MOVE MY FAMILY AROUND SAFELY. I HAVE SEARCHED ONLINE AND OTHERS HAVE HAD SIMILAR ISSUES. THE DEALERS ARE NOT ABLE TO "DUPLICATE" THE ISSUE SO THEY SEND YOU AWAY WITH AN UNSAFE VEHICLE. HOPEFULLY THIS DOES NOT WIND UP BEING A SITUATION SIMILAR TO GM WHERE PEOPLE HAVE TO LOSE THEIR LIVES BEFORE THE ISSUES ARE CORRECTED.
NHTSA complaint #10730785 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
NHTSA complaint #10705479 — an unverified report by a vehicle owner.
NOTICED A SIMILAR COMPLAINT AND WANTED TO ADD THAT SINCE OWNING THE 2010 VW BEETLE, WHEN THE TEMPERATURE GETS VERY WARM, THE STEERING WHEEL LOCK FEATURE IS VERY DIFFICULT TO DISENGAGE, CAUSING THE IGNITION KEY SWITCH TO REMAIN LOCKED. I HAVE BEEN DEALING WITH THIS FOR 4 YEARS AS THE DEALER SHOWED ME HOW TO DISENGAGE THE LOCKED STEERING WHEEL (PRESS BRAKE PEDAL, TURN KEY IN IGNITION) BUT HAD NO RESPONSE TO THE TEMPERATURE SITUATION. I AM NOT AN IDIOT, I AM SHORT THOUGH, SO IT IS VERY DIFFICULT FOR ME TO GET IN AND OUT OF THE CAR WITHOUT BUMPING THE STEERING WHEEL AND LOCKING IT. AS I KEEP THE DOOR OPEN (AIR BRINGS INSIDE TEMPERATURE DOWN), I SWEAT AWAY AS I WAIT FOR THE BRAKE TO DISENGAGE THE LOCK SO I CAN TURN THE KEY. ANNOYED.
NHTSA complaint #10689585 — an unverified report by a vehicle owner.