35 of the
3,621 complaints filed about the Volkswagen Beetle
are about the suspension —
1% of everything owners reported.
The worst model year for it is 2000.
Hello, We have owned this vehicle since new. Today it has 28,945 miles. We started hearing a clunking sound from the front left side. We subsequently stopped and verified the suspension and discovered the broken front right suspension spring. Very disappointing to know that a suspension spring would brake at such low mileage. Our internet search found that we are not the only one with such a significant safety problem.
NHTSA complaint #11730601 — an unverified report by a vehicle owner.
The airbags deployed on their own on 7-4-2023 in my daughter’s 2013 VW Beetle. My daughter and her friend were both injured (physically/mentally) as a result of both front airbags (steering wheel and dashboard airbags) deploying on their own causing over $10,000 USD damage to the beetle and injury to my daughter and her friend who was a passenger in the front seat. Volkswagen never sent out a recall notice to us even though we have owned the car since 9-13-2019 and the airbag recall notice was determined on 12-16-2020 by NHTSA and announced on that date. I only became aware of this recall through investigation, after the accident happened and during repairing of the car. The vehicle was not inspected by the manufacturer, or police, or insurance even though Progressive Insurance paid out over $20,000 in damages to the parked cars that were struck after the airbags deployed causing the vw beetle to crash into two parked cars in a residential neighborhood. There was a sparse accident report that was filed by Colorado State police. There were not any warning lamps, messages, or other symptoms of the problem prior to the Tatanka airbag failure and recall.
NHTSA complaint #11659292 — an unverified report by a vehicle owner.
I started to hear clanking noise on left front side (drivers side) while driving. I removed the left front tire. Upon looking inside the wheel housing I observed that spring on the suspension strut was broken and lower part of spring the was no longer inside the lower spring seat. The spring is sliding off the strut and a piece of the metal spring fell off. I have many years of experience working on cars and have owned many vehicles and this is the first time one of my vehicles experienced a spring failure which such low mileage. The vehicle only has a little over 13,000 miles so this spring failure is not from wear and tear from driving. The left front the car and wheel housing of the car is now sagging and this make it unsafe to drive. If I was driving and the piece of the metal spring sprung out it could have caused a safety concern to other motorist. I did contact Volkswagen customer support but was told that this spring failure was not part of any recall or warranty extension. Any repairs would have to be done at my own expense.
NHTSA complaint #11615315 — an unverified report by a vehicle owner.
The contact owns a 2016 Volkswagen Beetle. The contact received notification of the NHTSA Campaign Number: 22V945000 (Air Bags) however, parts to do the recall repair were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the TPMS warning light and the air bag warning light were intermittently illuminated. The contact then stated that on two separate occasions while driving at approximately 35-40 MPH, the vehicle inadvertently jerked and veered to the left or right side of the road. The contact also stated that on multiple occasions while driving at undisclosed speeds, the vehicle drove over a bump in the roadway and started shuddering. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side lower ball joint failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
NHTSA complaint #11534770 — an unverified report by a vehicle owner.
BOUGHT CAR ONE YEAR AND A HALF AGO. BUY CAR USED WITH 40,000 MILES ON IT. STARTED HAVING ISSUES WITH THE POWER STEERING AND LEANING AT IDLE. CAR SKIDS VERY EASILY AND RAIN, CAN EASILY CAUSE CRASHES. CAR AIRBAGS WERE RECALLED.
NHTSA complaint #11355722 — an unverified report by a vehicle owner.
WHILE TURNING OUT OF A DRIVEWAY I HEARD A BANG NOISE. IT WAS NIGHT AND AT THE TIME I DID NOT SEE WHAT WENT WRONG UNTIL AN INSPECTION LATER REMOVING THE DRIVER SIDE FRONT WHEEL. THE TOP OF THE STRUT SPRING BROKE. THE TOP OF A MCPHERSON STRUT IS A PIVOT FOR THE STEERING. THE CAR IS A 2012 WITH 86,000 MILES.
NHTSA complaint #11317900 — an unverified report by a vehicle owner.
WHEN GOING OVER SPEED BUMPS OR BUMPS IN ROADS, THE SUSPENSION IS SQUEAKY. IN MOTION ON CITY STREETS THE GAS CAP BECAME DEFECTIVE AND THE CHECK ENGINE LIGHT IS ON. SERVICE DEPARTMENT AT VW STATES THE GAS CAP NEEDS REPLACED. THERE IS NOW A NOISE ON THE BACK RIGHT PANEL BEHIND THE GAS CAP AFTER TURNING OFF CAR.
NHTSA complaint #11310001 — an unverified report by a vehicle owner.
I HEARD A LOUD METAL CLANG IN THE FRONT OF MY CAR WHEN I WAS BACKING UP IN MY DRIVEWAY. I TOOK THE CAR TO THE DEALER AND THE TECH PERFORMED INSPECTION AND FOUND DRIVER FRONT SPRING BROKEN AND BEARING DROPPED TO MIDDLE OF STRUT. FRONT SPRINGS, UPPER MOUNTS, AND BEARINGS REPLACED.
NHTSA complaint #11279374 — an unverified report by a vehicle owner.
THE RIGHT FRONT TIRE EXPLODED WHILE DRIVING STRAIGHT AHEAD AT 40 MPH. HANKOOK TIRES. NOTHING WAS STRUCK AND THE TIRES HAD NO PREVIOUS DAMAGE. SMOOTH CITY STREET.
NHTSA complaint #11231379 — an unverified report by a vehicle owner.
OVER THE PAST 6 MONTHS OR SO EVERY TIME I GO OVER ANY SORT OF BUMP IN THE ROAD I HEAR A CRACKING KIND OF NOISE. WHEN I GO OVER THE RAILROAD TRACKS IT SOUNDS AS IF MY CAR IS GOING TO CRACK..IT'S SO BAD I AM SO AFRAID TO DRIVE MY CAR HOWEVER I DO NEED TO DRIVE IT. VERY SCARY
NHTSA complaint #11115072 — an unverified report by a vehicle owner.
MY CAR- 1999 VW BEETLE WAS NOT FULLY INSPECTED BEFORE I GOT THE CAR FROM DEALER. I JUST FOUND OUT THAT MY CAR HAS LONG LIST OF PARTS NEED REPLACEMENT TO REPAIR AND I FELT THAT IT WASN'T REAL SAFE BECAUSE OF STRUT SHOCK AND POWER STEERING ALSO CV JOINTS ARE GETTING BAD IN THE UNDER OF HOOD. I FOUND OUT THAT MY CAR HAS NO PANEL SKID FOR PREVENT FROM WETTING ON MOTOR PARTS AND GOT BAD ACID ON IT. I HAS TO ORDER THE PARTS FOR MY CAR AND HASN'T DRIVEN FOR ALMOST 6 MONTHS BY SO FAR. BY RIGHT I DON'T HAVE MUCH MONEY TO PAY FOR REPAIRS.
NHTSA complaint #10983202 — an unverified report by a vehicle owner.
TL- THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V656000 (SUSPENSION).THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. DJR
NHTSA complaint #10670706 — an unverified report by a vehicle owner.
2006 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AND ELECTRONIC STABILIZATION PROGRAM FAILURE. *SMD THE CONSUMER STATED A RED AND BLUE LIGHT ILLUMINATED ON THE DASH WHILE DRIVING. THE VEHICLE THEN BROKE DOWN, AND HAD TO BE TOWED TO A LOCAL GARAGE. ACCORDING TO THE MANUAL, THE RED AND BLUE LIGHT MEANT THERE WAS A PROBLEM WITH THE ELECTRONIC STABILIZATION PROGRAM OR ANTI-SLIP REGULATION. WHEN THE CONSUMER WENT TO PICK UP THE VEHICLE, SHE WAS INFORMED THE OIL PAN AND GASKET AND SHOCKS WERE LEAKING AND WORN AS WELL AS THE BALL JOINTS.
NHTSA complaint #10585913 — an unverified report by a vehicle owner.
I PURCHASED THIS VEHICLE USED WITH ORIGINAL WARRANTY STILL GOING AND I ALSO PURCHASED AN EXTENDED WARRANTY (HIGH TECH) WITH IT. WITHIN A FEW MONTHS THE CAR STARTED TO JERK AND THEN SHIFT INTO GEAR OR SOMETIMES IT WOULDN'T SHIFT INTO GEAR OR IT WOULD BARELY MOVE. MY MALFUNCTION LIGHTS DIFFERENT ONES WERE COMING ON AND THE CAR STARTED TO OVERHEAT. SOMETIMES IT WOULD LEAK ALL THE WATER OUT AND OTHERS YOU WOULD SEE IT BOILING THE CAR ALSO MADE DIFFERENT NOISES AS I DROVE AND THE DRIVERS SIDE WINDOW WOULD MAKE THIS PIERCING NOISE AND THE PASSENGER SIDE WOULD GO DOWN AND UP BY ITSELF. WELL THE FOLLOWING HAS BEEN REPLACED PLUS MORE.....(2) HEAD GASKETS, A FEW WATERPUMPS, COOLANT FLANGE MELTED A FEW TIMES, A COUPLE THERMOSTATS, IMPELLOR, TIMING BELT TENSIONER NEEDLESS TO SAY THIS VEHICLE HAS HAD ON GOING PROBLEMS WITH OVERHEATING NUMEROUS TIMES AND SEVERAL THINGS HAVE BEEN REPLACED SEVERAL TIMES ALONG WITH OTHER ITEMS. THIS VEHICLE HAS BEEN IN TO VW CAPO FOR REPAIR OVER 40 + TIMES I STOPPED COUNTING. VW CAPO IS THE ONLY PLACE THAT HAS SERVICED THIS CAR SINCE MY PURCHASE. I HAVE BEEN STRANDED ON ORTEGA HWY IN 103 DEGREES WITH NO CELL COVERAGE DUE TO VEHICLE OVERHEATING I THINK I'VE BEEN TOWED IN 4 OR 5 TIMES. SOMETHING IS NOT RIGHT HERE....THE DEALERSHIP SAID IT'S MY FAULT THAT I MUST HAVE PUT SOMETHING IN THE CAR TO CLOG IT. I NOW HAVE REPLACED THE RADIATOR AT MY COST OF $1600 PLUS. HAS ANYONE ELSE HAD ALL THESE PROBLEMS?? I HAVE HAD ALOT OF PROBLEMS WITH THE STRUTS, MOUNT, CV BOOTS, CONTROL ARMS ETC.........
NHTSA complaint #10519729 — an unverified report by a vehicle owner.
AFTER EXITING THE FREEWAY AND COMPLETING A CURVE TO THE RIGHT I WAS ON A STRAIGHT SECTION OF THE OFF RAMP GOING APPROX. 35 MPH. I APPLIED THE BRAKES AND A MODERATE VIBRATION WAS FELT IN THE FRONT END/BRAKES. THE CAR SPUN OUT AND HIT A SIGN THEN A WALL WITH THE REAR OF THE VEHICLE.
NHTSA complaint #10502138 — an unverified report by a vehicle owner.
REAR SUSPENSION MAKES SQUEAKING NOISE. TIRE PRESSURE INDICATOR ON AFTER 2 HOURS OF DRIVING. HEAD LIGHTS TOO WEAK BULB FOR FRONT OR REAR OR REVERSE ALWAYS NEEDS REPLACEMENT INSIDE HAND REST TOO WEAK DESIGN ALWAYS BREAK. VW SERVICE STATION TOO EXPENSIVE AND WANTS MONEY ONLY. 2)FIX IT YOURSELF. KEEP DOING IT TILL I CANNOT SELL IT. 3) FIX IT YOUR SELF. YES WOULD LIKE TO HAVE THE MANUAL SO I CAN DO IT PROFESSIONAL MYSELF. 4)IN LITTLE ROCK THE NORTH POINT SERVICE STATION IS THE WORST VW STATION.THEY ONLY WANT MONEY EVEN TO FIX OR IN INSPECT OR FIND OUT WHAT IS AT FAULT. BUYING VW MEANS DO THE REPAIRING YOURSELF. PARTS TOO EXPENSIVE.
NHTSA complaint #10382513 — an unverified report by a vehicle owner.
CAR PULLS HARD TO THE LEFT NEARLY CAUSING A ACCIDENT ON SEVERAL OCCASIONS..THIS HAPPENS ALL THE TIME. SEPT. 20, 2010 TOOK THE 2000 NEW VW BEETLE INTO THE VW DEALERSHIP TO HAVE VEHICLE CHECK OUT AND REPAIRED. THIS IS THE LIST OF THINGS THEY FOUND WRONG! 1. REAR AXLE BUSHINGS ON BOTH SIDE WAS BROKEN WITH ONE BUSHING WAS INSIDE OF FRAME WHICH CAUSES THE CAR TO SWERVE. 2. FRONTEND ALIGNMENT NEEDS TO BE DONE. 3. REAR EMERGENCY BRAKE CABLE NEEDS TO BE REPLACE BECAUSE IT CAUSES ONE REAR WHEEL TO DRAG. WE NEVER USE THE EMERGENCY BRAKE SINCE THE VW IS A AUTOMATIC. PARTS HAD TO BE ORDERED AND A LATER DATE FOR REPAIRS.
NHTSA complaint #10356682 — an unverified report by a vehicle owner.
DEAR MADAM / SIR, TWO DAYS AGO I HAD AND ACCIDENT WITH MY "2008 AND STILL UNDER WARRANTY CAR". I DROPPED THE CAR AT THE ROCKVILLE, MD OFFICIAL DEALER, THEN I CALLED THE INSURANCE COMPANY AND MY INSURANCE AGENT. THE THREE (AGENT, INSURANCE INSPECTOR AND DEALER) INSPECTED THE CAR AND APPROVED A $1,440 SPENDING TO FIX IT. SINCE I GOT SURPRISED; I ASKED THE REASON OF THE VERY LOW REPAIRING LABOR AND PARTS EXCHANGE COSTS OF A SUB-FRAME VW PART # VW1J0-199-313-M (LARGE STEEL PART TO SUPPORTING THE ENGINE, SUSPENSION AND TRANSMISSION), TRANSMISSION OIL PAN PART #VW09G-321-361-A (PLACE WHERE THE OIL TRANSMISSION IS KEEP), AND A CENTER SHIELD ENGINE-TRANSM AXLE A LARGE AND HEAVY UNDERBODY PROTECTING METALLIC PART. THEY SAID THESE DAYS IT IS A COMMON RULE TO RECYCLE USED PARTS FROM SIMILAR VEHICLES, AND LOW COSTS OF THE "USED PARTS" UTILIZED TO FIX MY CAR (NO MATTER THE KEY ROLE OF THE PARTS). AT THIS POINT I AM ASKING MYSELF: WHAT ABOUT SAFETY? IN ANY WAY? NOT ONLY USED PARTS FROM OTHER CARS HAVE NOT QUALITY INSPECTED, EVEN WORSE I GUESS THIS PRACTICE ENCOURAGE THE CARS STILLING. ARE WE ALL (CUSTOMERS) AWARE OF THIS?, IS IT ANY ".ORG" OR ".GOV" ORGANIZATION WHICH REGULATES THESE USED PARTS MARKET? ARE WE PROTECTING OUR SAFETY? CAN WE AS A CUSTOMERS COMPLAINT SOMEWHERE ABOUT THIS? PLEASE GIVE ME YOUR OPINION. THANK YOU SO MUCH.
NHTSA complaint #10327151 — an unverified report by a vehicle owner.
REAR COLLISION ACCIDENT IN 2004, NOW SEATBELT LATCH MECHANISM NOT WORKING, STRUTS AND WHEEL BEARINGS DAMAGED AND NEED REPLACEMENT ALONG WITH SUBFRAME AND EMERGENCY BRAKE SYSTEM.
NHTSA complaint #10249359 — an unverified report by a vehicle owner.
I WAS DRIVING DOWN THE STREET AT APPROXIMATELY 20 MILES PER HOUR WHEN SUDDENLY MY CAR BEGAN TO SOUND LIKE I WAS DRAGGING METAL ACROSS THE ROAD. I TRIED TO TURN THE CAR TO THE RIGHT TO PULL OVER AND PARK, AND THE CAR LOCKED. THREE AIRBAGS THEN DEPLOYED. THE STEERING LOCKED AND CAUSED THE CAR TO SIDESWIPE ANOTHER. THE OFFICER THAT RESPONDED TO THE ACCIDENT, ADVISED ME TO REPORT IT ON TO THIS SITE. HE CLAIMED THAT HE HAS NEVER SEEN ANYTHING LIKE THIS BEFORE AND SAID IT WAS A DEFECT IN THE WHEEL. THE LOWER CONTROL ARM BOLT COMPLETELY BROKE CAUSING THE SUSPENSION FRAME TO BREAK. THE POLICE OFFICER REPORTED THIS AS A DEFECT IN THE VEHICLE. THE VEHICLE IS A 2002 VOLKSWAGEN BEETLE WITH 44,000 MILES.
NHTSA complaint #10229356 — an unverified report by a vehicle owner.