FaultScore

FaultScore report

2008 Volkswagen Touareg problems

Owners have filed 73 complaints about the 2008 Volkswagen Touareg with NHTSA between 2008 and 2024. The largest single group is the fuel & propulsion. Across this model's run it ranks 2 of 13 worst.

D

FaultScore 63/100

Higher is worse. Measured against the other years of the Volkswagen Touareg.

How this is worked out

The numbers

73

Complaints

1

Crashes reported

10

Fires reported

4

Injuries reported

91,000 mi

Median mileage at failure

Half of reported failures happened before this

23%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 51 vs 50 Severity 100 vs 50 Early failure 39 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Volkswagen Touareg. 50 means typical for this model; 100 means roughly double.
Severity — 100
20.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 39
23% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2008 compares with every other Volkswagen Touareg

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2008 Volkswagen Touareg

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 2 fires · median 95,000 mi

Electrical System 8 11.0%

0 crashes, 3 fires · median 80,500 mi

Engine & Cooling 7 9.6%

0 crashes, 2 fires · median 115,346 mi

Lights 6 8.2%

0 crashes, 2 fires · median 75,000 mi

Seat Belts 4 5.5%

Median failure at 70,877 miles

Other & Unspecified 3 4.1%

Median failure at 134,000 miles

Tires 3 4.1%

Median failure at 10,357 miles

Body & Structure 3 4.1%

0 crashes, 1 fires · median 190,000 mi

Brakes 3 4.1%

1 crashes, 0 fires · median 11,000 mi

Transmission & Drivetrain 3 4.1%

Median failure at 95,000 miles

Suspension 2 2.7%

Median failure at 121,296 miles

Airbags 2 2.7%

Median failure at 160,000 miles

Seats 1 1.4%

Median failure at 70,877 miles

Wheels 1 1.4%

Median failure at 16,000 miles

Windows, Mirrors & Wipers 1 1.4%

Median failure at 77,000 miles

Steering 1 1.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 8 15.1%
10,000 – 24,999 miles 4 7.5%
50,000 – 74,999 miles 5 9.4%
75,000 – 99,999 miles 17 32.1%
100,000 – 149,999 miles 8 15.1%
150,000+ miles 11 20.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2008 peak 4 Nov 2024

Recalls on the 2008 Volkswagen Touareg

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

17V151000

FUEL SYSTEM, GASOLINE

Volkswagen Group of America Inc. (Volkswagen) is recalling certain 2007-2010 Touareg vehicles. The fuel filter flange may crack and allow fuel to leak out.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

09V248000

STRUCTURE:BODY

VOLKSWAGEN IS RECALLING 14,416 MY 2007-2009 TOUAREG VEHICLES. THE FASTENING STRUTS ON THE ROOF EDGE SPOILER CAN CRACK, CAUSING THE SPOILER TO BECOME LOOSE AND POSSIBLY DETACH FROM THE VEHICLE WITHOUT WARNING, EVEN THOUGH INITIALLY THE SPOILER MAY FEEL SECURE.

Risk: IF THIS HAPPENS, THE SPOILER COULD CAUSE INJURY BY STRIKING PERSONS OUTSIDE THE VEHICLE OR COULD BECOME AN OBSTACLE TO OTHER DRIVERS, POSSIBLY RESULTING IN A CRASH.

08V035000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

ON CERTAIN PASSENGER VEHICLES, A FUEL SUPPLY LINE WAS CHANGED DURING PRODUCTION WHICH COULD LEAD TO INSUFFICIENT SEALING OF THE FUEL SUPPLY LINE CONNECTOR.

Risk: THIS CONDITION COULD LEAD TO A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

07V285000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEMS." THE OWNER'S MANUAL IS MISSING THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WRITTEN INSTRUCTIONS.

Risk: THIS STANDARD SPECIFIES PERFORMANCE REQUIREMENTS FOR TIRE PRESSURE MONITORING SYSTEMS (TPMS) TO WARN DRIVERS OF SIGNIFICANT UNDER-INFLATION OF TIRES AND THE RESULTING SAFETY PROBLEMS.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2017123 2,037 units in Canada

Fuel System

On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will apply a butyl protective film to the fuel pump flange. If cracks are present, the fuel pump flange will be replaced.

Recall 2009202 1,181 units in Canada

Other

On certain vehicles, the fastening struts on the roof edge spoiler may develop cracks over time, which could allow the spoiler to become loose and detach from the vehicle. Should this occur, the spoiler could cause injury by striking bystanders or could become an obstacle to other drivers, possibly resulting in a vehicle crash. Correction: Dealers will install reinforcement wedges to the roof edge spoiler.

Recall 2008019 4 units in Canada

Fuel System

On certain vehicles, the fuel supply line may leak at a connector located within the engine compartment. Fuel leakage, in the presence of an ignition source, could result in a fire. Correction: Dealers will replace the fuel supply line.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

South Gate, CA Fire 1 injured

ELECTRICAL SYSTEM

I was driving the vehicle and noticed smoke coming out from under the hood I pulled over immediately and the whole engine compartment was on fire I tried to put fire but Fire department showed up and extinguish the fire, fire was due to a fuel leak

NHTSA complaint #11627551 — an unverified report by a vehicle owner.

South Gate, CA Fire 1 injured

ENGINE

I was driving the vehicle and noticed smoke coming out from under the hood I pulled over immediately and the whole engine compartment was on fire I tried to put fire but Fire department showed up and extinguish the fire, fire was due to a fuel leak

NHTSA complaint #11627551 — an unverified report by a vehicle owner.

South Gate, CA Fire 1 injured

FUEL/PROPULSION SYSTEM

I was driving the vehicle and noticed smoke coming out from under the hood I pulled over immediately and the whole engine compartment was on fire I tried to put fire but Fire department showed up and extinguish the fire, fire was due to a fuel leak

NHTSA complaint #11627551 — an unverified report by a vehicle owner.

Warren, OH Fire

EXTERIOR LIGHTING

Protective coating on wires in the headlight and turn signal assemblies crumbled and disintegrated, causing all the lighting components and ballast for HID lights, light level adjusters and the fuses and relays to short out, sparks and potential fire hazard.

NHTSA complaint #11508422 — an unverified report by a vehicle owner.

Warren, OH Fire

ELECTRICAL SYSTEM

Protective coating on wires in the headlight and turn signal assemblies crumbled and disintegrated, causing all the lighting components and ballast for HID lights, light level adjusters and the fuses and relays to short out, sparks and potential fire hazard.

NHTSA complaint #11508422 — an unverified report by a vehicle owner.

at 198,000 miles Edmonton, Alberta, Canada, AZ Fire

STRUCTURE:BODY

APRIL 21, 2008, MY WIFE FINISHED HER JOB AND CALLED ME THAT SHE WILL BE HOME SOON. FEW MINUTES LATER I GOT THE CALL FROM HER TELLING ME THAT SOMETHING HAS HAPPENED TO OUR 2008 VW TOUAREG THAT THERE WAS A BIG EXPLOSION AND SMOKE WAS COMING FROM UNDER THE HOOD. SHE WAS VERY DISTURBED NOT KNOWING WHAT JUST HAD HAPPENED. I ARRIVED AT THE SCENE AND NOTICED THAT HOOD HAD SOME DENTS FROM THE INSIDE OUT. I LIFTED THE HOOD AND SAW FUEL INTAKE MANIFOLD COMPLETELY DESTROYED. MY WIFE WAS SHAKING, PEOPLE FORM WORK WERE ASKING WHAT HAPPENED? I TOWED MY CAR TO VW SERVICE TO FIND OUT WHAT CAUSED THE EXPLOSION THEY COULD NOT PIN POINT WHAT REALLY CAUSED IT. I SEARCHED THE INTERNET AND FIND OUT THAT THIS IS NOT THE ONLY TIME IT HAS HAPPENED. WHEN CALLING VW OF CANADA I WAS TOLD, BECAUSE THE CAR HAS NO WARRANTY THEY CAN NOT DO ANYTHING AND I WILL HAVE TO PAY FOR THE REPAIR OUT OF MY OWN POCKET. MY WIFE CRIED WHEN I ASKED HER TO GET HER STUFF FROM THE VEHICLE, BEFORE IT WAS TOWED AWAY. I DO NOT KNOW HOW WILL I PERSUADE HER TO DRIVE THIS CAR AGAIN OR EVEN TO BUY ANOTHER VOLKSWAGEN. WE OWN A 2017 VW GOLF AS WELL. DO I WANT TO KEEP IT? I DO NOT THINK SO. MY FATE IN VW HAS DIMINISHED. I ALWAYS TOLD EVERYBODY THAT THIS IS A CAR FOR PEOPLE TO ENJOY. WAS I WRONG?

NHTSA complaint #11322027 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

South Gate, CA Fire 1 injured

ELECTRICAL SYSTEM

I was driving the vehicle and noticed smoke coming out from under the hood I pulled over immediately and the whole engine compartment was on fire I tried to put fire but Fire department showed up and extinguish the fire, fire was due to a fuel leak

NHTSA complaint #11627551 — an unverified report by a vehicle owner.

South Gate, CA Fire 1 injured

ENGINE

I was driving the vehicle and noticed smoke coming out from under the hood I pulled over immediately and the whole engine compartment was on fire I tried to put fire but Fire department showed up and extinguish the fire, fire was due to a fuel leak

NHTSA complaint #11627551 — an unverified report by a vehicle owner.

South Gate, CA Fire 1 injured

FUEL/PROPULSION SYSTEM

I was driving the vehicle and noticed smoke coming out from under the hood I pulled over immediately and the whole engine compartment was on fire I tried to put fire but Fire department showed up and extinguish the fire, fire was due to a fuel leak

NHTSA complaint #11627551 — an unverified report by a vehicle owner.

Warren, OH Fire

EXTERIOR LIGHTING

Protective coating on wires in the headlight and turn signal assemblies crumbled and disintegrated, causing all the lighting components and ballast for HID lights, light level adjusters and the fuses and relays to short out, sparks and potential fire hazard.

NHTSA complaint #11508422 — an unverified report by a vehicle owner.

Warren, OH Fire

ELECTRICAL SYSTEM

Protective coating on wires in the headlight and turn signal assemblies crumbled and disintegrated, causing all the lighting components and ballast for HID lights, light level adjusters and the fuses and relays to short out, sparks and potential fire hazard.

NHTSA complaint #11508422 — an unverified report by a vehicle owner.

Morristown, TN

POWER TRAIN

2008 Touareg 3.6L/V6 Intake Manifold/Valve Cover explosion.... March 2021, several incidents while driving vehicle would completely shut off/ loose power, with no prior warning or apparent cause, leaving driver at a total loss of steering control, as well as leaving vehicle completely disabled supposedly resulting from battery dying. Engine code scanner findings: several cylinders misfiring, possible timing chain, & (P0456) EVAP leak (among others). Repairs performed: 06/25/21 valve cover & battery replacement. Shortly after repairs noticed (never before seen) oil leak caused from recently repaired (faulty part) valve cover, which was then replaced again. (Jump ahead to present) July 14, 2022, upon attempted ignition, quickly noticed vehicle TRYING to turn over for several seconds without success, so turned key to off immediately heard an extremely loud "BOOM" followed by smoke bellowing out from under my hood/ engine. Popped hood to inspect the cause & discovered the valve cover had blown its top right off, exploded into several pieces, exposing valves to naked eye. Vehicle was then stranded, not starting, engine would not turn over. Had to have it towed to shop, awaiting update & information.

NHTSA complaint #11474003 — an unverified report by a vehicle owner.

Morristown, TN

FUEL/PROPULSION SYSTEM

2008 Touareg 3.6L/V6 Intake Manifold/Valve Cover explosion.... March 2021, several incidents while driving vehicle would completely shut off/ loose power, with no prior warning or apparent cause, leaving driver at a total loss of steering control, as well as leaving vehicle completely disabled supposedly resulting from battery dying. Engine code scanner findings: several cylinders misfiring, possible timing chain, & (P0456) EVAP leak (among others). Repairs performed: 06/25/21 valve cover & battery replacement. Shortly after repairs noticed (never before seen) oil leak caused from recently repaired (faulty part) valve cover, which was then replaced again. (Jump ahead to present) July 14, 2022, upon attempted ignition, quickly noticed vehicle TRYING to turn over for several seconds without success, so turned key to off immediately heard an extremely loud "BOOM" followed by smoke bellowing out from under my hood/ engine. Popped hood to inspect the cause & discovered the valve cover had blown its top right off, exploded into several pieces, exposing valves to naked eye. Vehicle was then stranded, not starting, engine would not turn over. Had to have it towed to shop, awaiting update & information.

NHTSA complaint #11474003 — an unverified report by a vehicle owner.

West Lafayette, IN

SUSPENSION

During the time that I drive this vehicle, I noticed from early times that the steering wheel is likely to shake after certain speed, likely around 70+. I have consulted many VW dealership but they couldn't figure out the problem. I did some research online and found a lot of people have experienced similar issue. And it is concluded that this is very likely a suspension problem. From many others' feedback, VW dealership cannot solve this problem, and even many after the VW changed a new Touareg for the customers for free, the new vehicle still have the same problem. Because this is really annoying, with this steering wheel shaking at high speed for the whole front body of the car, I think I should report this problem to let it be known, and hopefully VW can have some solution figured out, that all cars affected can be repaired, to prevent any accidents that this could lead to, and to let people be able to drive smoothly in their car in all speeds, just like every other models/brands of cars.

NHTSA complaint #11420951 — an unverified report by a vehicle owner.

at 78,000 miles Ronkonkoma, NY

FUEL/PROPULSION SYSTEM

ON DECEMBER 28, 2020 I DETECTED THE DISTINCT ODOR OF GASOLINE OUTSIDE OF THE DRIVER'S SIDE OF OUR 2008 VW TOUAREG WHILE IT WAS STATIONARY, NOT RUNNING. LATER WHILE DRIVING THE PUNGENT ODOR WAS ALSO DISCERNABLE WITHIN THE VEHICLE. A PICTURE OF THE TANK REFLECTS WETNESS ON THE DRIVER'S SIDE. THIS MORNING DURING A CALL TO DONALDSON'S VW SERVICE, THEY RESPONDED THAT THERE ARE NO OPEN RECALLS FOR THIS VEHICLE REGARDING A FUEL LEAK, FOR WHICH A HISTORY OF RECALLS EXIST. IS IT POSSIBLE THAT A PRIOR RECALL SERVICE REQUIRES INCREMENTAL REMEDIATION? WHAT RECOURSE IS AVAILABLE TO HAVE A VW DEALER RESOLVE THIS MANUFACTURER DEFECT AT VOLKSWAGEN'S EXPENSE? A BRIEF INTERNET SEARCH REVEALS PRECEDENT FOR VW TOUAREG FUEL LEAKS AFFECTING PRODUCTION YEARS 2004 THROUGH 2013 (AND POSSIBLY BEYOND THE SCOPE OF MY SEARCH). SAFETY RECALL 20AI (NHTSA: 17V583) - FUEL FILTER FLANGE LEAK CERTAIN 2004-2007 VOLKSWAGEN TOUAREG SAFETY RECALL 20Z4 (NHTSA: 17V151000) - FUEL PUMP FLANGE MAY CRACK CAUSING FUEL LEAKAGE 2007 - 2010 VOLKSWAGEN TOUAREG SAFETY RECALL 24BK (NHTSA: 15V019000) - FUEL LEAKAGE AFFECTING VARIOUS AUDI AND VW MODELS SPANNING 2011 - 2013 THANK YOU FOR YOUR INDULGENCE AND POTENTIAL ASSISTANCE!

NHTSA complaint #11385438 — an unverified report by a vehicle owner.

at 113,659 miles Poway, CA

ENGINE

UPON STARTING THE ENGINE IN MY 2008 VW TOUAREG AS NORMAL TO LEAVE, THE ENGINE TURNED OVER TO START, BUT SOUNDED LIKE IT WAS TURNING OVER LONGER THAN USUAL. I GRABBED MY KEY IN THE IGNITION TO TURN IT OFF. A FEW SECONDS LATER, I HEAR A LOUD POP, FROM UNDER THE HOOD. A FEW PUFFS OF WHITE SMOKE EMERGE. I OPEN THE HOOD AND SEE THE INTAKE MANIFOLD HAD EXPLODED AND WAS IN PIECES.

NHTSA complaint #11377040 — an unverified report by a vehicle owner.

at 165,000 miles Warren, OH

EXTERIOR LIGHTING

WHILE DRIVING, FIRST SIDE MARKER AND RIGHT SIDE TURN SIGNAL BEGAN TO FAIL, THEN WHILE DRIVING AT NIGHT HEADLIGHT FAILED. UPON INSPECTION ATTEMPTING TO REPLACE FAILED COMPONENTS, INSULATION WAS CRUMBLING & NON- EXISTENT. IMMEDIATELY CHECKED THE LEFT SIDE HEADLIGHT ASSEMBLY. SAME CONDITION OF WIRE INSULATION FALLING OFF WIRES, CAUSING SHORTING OUT OF COMPONENTS. REPLACEMENT OF HEADLIGHT HOUSING ASSEMBLY, BULBS, BALLASTS AND CONTROLLERS WAS REQUIRED TO OPERATE VEHICLE CONDITION. WE CONTACTED THE LOCAL VW DEALERSHIP (PRESTON VW, BOARDMAN, OHIO), THEIR RESPONSE WAS THAT THEY WERE NOT AWARE OF ANY PROPLEMS WITH THE TOUAREG RELATED TO WIRING OR THE HEADLIGHT ASSEMBLIES. TOTAL COST TO REPLACE W OEM THROUGH ROCK AUTO AUTO PARTS (MOST COST EFFECTIVE) WAS TOTAL$1,314.82

NHTSA complaint #11363544 — an unverified report by a vehicle owner.

at 75,000 miles Jackson, MS

EXTERIOR LIGHTING

INSULATION ON WIRES IN HEADLIGHT ASSEMBLY FALLS OFF WIRES CAUSING SHORTS AND DISABLES BOTH HEADLIGHTS CAUSING LOSS OF VISION AT NIGHT. THIS ALSO STOPS DAYTIME RUNNING LIGHTS. ALSO PLASTIC HEADLIGHT ASSEMBLY HAZES AND SCRATCHES RESULTING IN POOR LIGHT BEFORE THE SHORTING WIRES DISABLE ALL HEADLIGHTS.

NHTSA complaint #11341573 — an unverified report by a vehicle owner.

at 75,000 miles Jackson, MS

ELECTRICAL SYSTEM

INSULATION ON WIRES IN HEADLIGHT ASSEMBLY FALLS OFF WIRES CAUSING SHORTS AND DISABLES BOTH HEADLIGHTS CAUSING LOSS OF VISION AT NIGHT. THIS ALSO STOPS DAYTIME RUNNING LIGHTS. ALSO PLASTIC HEADLIGHT ASSEMBLY HAZES AND SCRATCHES RESULTING IN POOR LIGHT BEFORE THE SHORTING WIRES DISABLE ALL HEADLIGHTS.

NHTSA complaint #11341573 — an unverified report by a vehicle owner.

at 198,000 miles Edmonton, Alberta, Canada, AZ Fire

STRUCTURE:BODY

APRIL 21, 2008, MY WIFE FINISHED HER JOB AND CALLED ME THAT SHE WILL BE HOME SOON. FEW MINUTES LATER I GOT THE CALL FROM HER TELLING ME THAT SOMETHING HAS HAPPENED TO OUR 2008 VW TOUAREG THAT THERE WAS A BIG EXPLOSION AND SMOKE WAS COMING FROM UNDER THE HOOD. SHE WAS VERY DISTURBED NOT KNOWING WHAT JUST HAD HAPPENED. I ARRIVED AT THE SCENE AND NOTICED THAT HOOD HAD SOME DENTS FROM THE INSIDE OUT. I LIFTED THE HOOD AND SAW FUEL INTAKE MANIFOLD COMPLETELY DESTROYED. MY WIFE WAS SHAKING, PEOPLE FORM WORK WERE ASKING WHAT HAPPENED? I TOWED MY CAR TO VW SERVICE TO FIND OUT WHAT CAUSED THE EXPLOSION THEY COULD NOT PIN POINT WHAT REALLY CAUSED IT. I SEARCHED THE INTERNET AND FIND OUT THAT THIS IS NOT THE ONLY TIME IT HAS HAPPENED. WHEN CALLING VW OF CANADA I WAS TOLD, BECAUSE THE CAR HAS NO WARRANTY THEY CAN NOT DO ANYTHING AND I WILL HAVE TO PAY FOR THE REPAIR OUT OF MY OWN POCKET. MY WIFE CRIED WHEN I ASKED HER TO GET HER STUFF FROM THE VEHICLE, BEFORE IT WAS TOWED AWAY. I DO NOT KNOW HOW WILL I PERSUADE HER TO DRIVE THIS CAR AGAIN OR EVEN TO BUY ANOTHER VOLKSWAGEN. WE OWN A 2017 VW GOLF AS WELL. DO I WANT TO KEEP IT? I DO NOT THINK SO. MY FATE IN VW HAS DIMINISHED. I ALWAYS TOLD EVERYBODY THAT THIS IS A CAR FOR PEOPLE TO ENJOY. WAS I WRONG?

NHTSA complaint #11322027 — an unverified report by a vehicle owner.

at 198,000 miles Edmonton, Alberta, Canada, AZ Fire

ENGINE

APRIL 21, 2008, MY WIFE FINISHED HER JOB AND CALLED ME THAT SHE WILL BE HOME SOON. FEW MINUTES LATER I GOT THE CALL FROM HER TELLING ME THAT SOMETHING HAS HAPPENED TO OUR 2008 VW TOUAREG THAT THERE WAS A BIG EXPLOSION AND SMOKE WAS COMING FROM UNDER THE HOOD. SHE WAS VERY DISTURBED NOT KNOWING WHAT JUST HAD HAPPENED. I ARRIVED AT THE SCENE AND NOTICED THAT HOOD HAD SOME DENTS FROM THE INSIDE OUT. I LIFTED THE HOOD AND SAW FUEL INTAKE MANIFOLD COMPLETELY DESTROYED. MY WIFE WAS SHAKING, PEOPLE FORM WORK WERE ASKING WHAT HAPPENED? I TOWED MY CAR TO VW SERVICE TO FIND OUT WHAT CAUSED THE EXPLOSION THEY COULD NOT PIN POINT WHAT REALLY CAUSED IT. I SEARCHED THE INTERNET AND FIND OUT THAT THIS IS NOT THE ONLY TIME IT HAS HAPPENED. WHEN CALLING VW OF CANADA I WAS TOLD, BECAUSE THE CAR HAS NO WARRANTY THEY CAN NOT DO ANYTHING AND I WILL HAVE TO PAY FOR THE REPAIR OUT OF MY OWN POCKET. MY WIFE CRIED WHEN I ASKED HER TO GET HER STUFF FROM THE VEHICLE, BEFORE IT WAS TOWED AWAY. I DO NOT KNOW HOW WILL I PERSUADE HER TO DRIVE THIS CAR AGAIN OR EVEN TO BUY ANOTHER VOLKSWAGEN. WE OWN A 2017 VW GOLF AS WELL. DO I WANT TO KEEP IT? I DO NOT THINK SO. MY FATE IN VW HAS DIMINISHED. I ALWAYS TOLD EVERYBODY THAT THIS IS A CAR FOR PEOPLE TO ENJOY. WAS I WRONG?

NHTSA complaint #11322027 — an unverified report by a vehicle owner.

at 198,000 miles Edmonton, Alberta, Canada, AZ Fire

FUEL/PROPULSION SYSTEM

APRIL 21, 2008, MY WIFE FINISHED HER JOB AND CALLED ME THAT SHE WILL BE HOME SOON. FEW MINUTES LATER I GOT THE CALL FROM HER TELLING ME THAT SOMETHING HAS HAPPENED TO OUR 2008 VW TOUAREG THAT THERE WAS A BIG EXPLOSION AND SMOKE WAS COMING FROM UNDER THE HOOD. SHE WAS VERY DISTURBED NOT KNOWING WHAT JUST HAD HAPPENED. I ARRIVED AT THE SCENE AND NOTICED THAT HOOD HAD SOME DENTS FROM THE INSIDE OUT. I LIFTED THE HOOD AND SAW FUEL INTAKE MANIFOLD COMPLETELY DESTROYED. MY WIFE WAS SHAKING, PEOPLE FORM WORK WERE ASKING WHAT HAPPENED? I TOWED MY CAR TO VW SERVICE TO FIND OUT WHAT CAUSED THE EXPLOSION THEY COULD NOT PIN POINT WHAT REALLY CAUSED IT. I SEARCHED THE INTERNET AND FIND OUT THAT THIS IS NOT THE ONLY TIME IT HAS HAPPENED. WHEN CALLING VW OF CANADA I WAS TOLD, BECAUSE THE CAR HAS NO WARRANTY THEY CAN NOT DO ANYTHING AND I WILL HAVE TO PAY FOR THE REPAIR OUT OF MY OWN POCKET. MY WIFE CRIED WHEN I ASKED HER TO GET HER STUFF FROM THE VEHICLE, BEFORE IT WAS TOWED AWAY. I DO NOT KNOW HOW WILL I PERSUADE HER TO DRIVE THIS CAR AGAIN OR EVEN TO BUY ANOTHER VOLKSWAGEN. WE OWN A 2017 VW GOLF AS WELL. DO I WANT TO KEEP IT? I DO NOT THINK SO. MY FATE IN VW HAS DIMINISHED. I ALWAYS TOLD EVERYBODY THAT THIS IS A CAR FOR PEOPLE TO ENJOY. WAS I WRONG?

NHTSA complaint #11322027 — an unverified report by a vehicle owner.

at 170,000 miles Decatur, GA Crash

SERVICE BRAKES

TL* THE CONTACT OWNED A 2008 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SLID AND CRASHED INTO A FIRE TRUCK. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FUTOS WRECKER SERVICE LOCATED AT 2050 LIDDELL DR NE, ATLANTA, GA 30324, (404) 874-5926. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VEHICLE WAS DESTROYED.

NHTSA complaint #11252183 — an unverified report by a vehicle owner.

Wellington, FL

FUEL/PROPULSION SYSTEM

I DON'T BELIEVE THE RECALL WAS PERFORMED ON THIS VEHICLE, BUT THEY SAY IT WAS DONE NOW THEY WANT ME TO PAY FOR IT. I WOULD LIKE A INVESTIGATION WITHOUT ME HAVING TO PAY FOR IT SINCE MY VEHICLE DID NOT EXHIBIT THOSE SYMPTOMS OR CHARACTERISTICS PRIOR TO HAVING THE SERVICE RECALL DONE.

NHTSA complaint #11218187 — an unverified report by a vehicle owner.

at 130,000 miles Wellington, FL

FUEL/PROPULSION SYSTEM

MY VEHICLE WAS "FIXED" UNDER THE RECALL FOR THE BUT STILL SMELLS LIKE GAS ALL AROUND. THEY TOLD ME NOT TO DRIVE IT.

NHTSA complaint #11217214 — an unverified report by a vehicle owner.

at 5 miles Scotch Plains, NJ Fire

EXTERIOR LIGHTING

THE HEADLIGHTS OF MY 2008 VOLKSWAGEN TOUAREG HAVE BEEN BURNING THE BULBS AND GIVING ME MANY PROBLEMS TO CONDITION IN THE NIGHT YESTERDAY APRIL 26, 2019 THE HEADLIGHT BURNED LEFT I SAW SMOKE COMING OUT AND OPENED THE HOOD AND I FOUND THAT THERE WAS A SMALL FLAME OF FIRE AND I TURN IT OFF AND WENT TO MY HOUSE WITHOUT LIGHTS WHEN I REMOVE THE HEADLIGHT I FIND THAT ALL THE CABLES ARE WITHOUT THE COVER THIS IS NOT SAFE FOR NOT BOBY I WANT TO KNOW WHERE I CAN GO TO FIX THIS PROBLEM

NHTSA complaint #11204264 — an unverified report by a vehicle owner.

at 5 miles Scotch Plains, NJ Fire

ELECTRICAL SYSTEM

THE HEADLIGHTS OF MY 2008 VOLKSWAGEN TOUAREG HAVE BEEN BURNING THE BULBS AND GIVING ME MANY PROBLEMS TO CONDITION IN THE NIGHT YESTERDAY APRIL 26, 2019 THE HEADLIGHT BURNED LEFT I SAW SMOKE COMING OUT AND OPENED THE HOOD AND I FOUND THAT THERE WAS A SMALL FLAME OF FIRE AND I TURN IT OFF AND WENT TO MY HOUSE WITHOUT LIGHTS WHEN I REMOVE THE HEADLIGHT I FIND THAT ALL THE CABLES ARE WITHOUT THE COVER THIS IS NOT SAFE FOR NOT BOBY I WANT TO KNOW WHERE I CAN GO TO FIX THIS PROBLEM

NHTSA complaint #11204264 — an unverified report by a vehicle owner.

at 121,296 miles Raleigh, NC

SUSPENSION

TAKATA RECALL. MY REAR DRIVESHAFT BROKE WHILE DRIVING DOWN THE HIGHWAY.

NHTSA complaint #11195484 — an unverified report by a vehicle owner.

Fergus Falls, MN

UNKNOWN OR OTHER

WHY CAN'T MY MACHINES FIND EXHAUST SYSTEM PIPES FROM THE CATALYTIC TO THE BACK END?

NHTSA complaint #11175226 — an unverified report by a vehicle owner.

at 190,000 miles Pleasanton, CA

UNKNOWN OR OTHER

WHEN I'M DRIVING AND ITS RAINING, WATER COMES POURING DOWN INTO THE VEHICLE, AND IT IS NOT COMING FROM THE SUNROOF. IT SEEMS TO BE LEAKING FROM THE ELECTRICAL COMPONENT AREA ABOVE. ALSO THE PARKING BREAK LEVER BROKE OFF WHEN I TRIED TO RELEASE IT. WHEN I DID RELEASE THE BREAK WITH THE LEVER, IT DID NOT RELEASE IT. I HAD TO LITERALLY PULL ON THE PARKING BREAK PEDAL THAT RELEASES THE PARKING BREAK. THEREFORE, I CANNOT USE THE PARKING BREAK BY ANY MEANS.

NHTSA complaint #11174302 — an unverified report by a vehicle owner.

at 190,000 miles Pleasanton, CA

STRUCTURE:BODY

WHEN I'M DRIVING AND ITS RAINING, WATER COMES POURING DOWN INTO THE VEHICLE, AND IT IS NOT COMING FROM THE SUNROOF. IT SEEMS TO BE LEAKING FROM THE ELECTRICAL COMPONENT AREA ABOVE. ALSO THE PARKING BREAK LEVER BROKE OFF WHEN I TRIED TO RELEASE IT. WHEN I DID RELEASE THE BREAK WITH THE LEVER, IT DID NOT RELEASE IT. I HAD TO LITERALLY PULL ON THE PARKING BREAK PEDAL THAT RELEASES THE PARKING BREAK. THEREFORE, I CANNOT USE THE PARKING BREAK BY ANY MEANS.

NHTSA complaint #11174302 — an unverified report by a vehicle owner.