Owners have filed 35 complaints
about the 2014 Volkswagen Touareg with NHTSA between 2014 and 2024.
The largest single group is the steering.
Across this model's run it ranks 3 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Volkswagen Touareg. 50 means typical for this
model; 100 means roughly double.
Severity — 100
25.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
69% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2014 compares with every other Volkswagen Touareg
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2014 Volkswagen Touareg
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Steering
822.9%
Median failure at 140 miles
Engine & Cooling
720.0%
Median failure at 47,900 miles
Electrical System
411.4%
0 crashes, 3 fires · median 128,000 mi
Other & Unspecified
38.6%
Median failure at 28,352 miles
Suspension
38.6%
Median failure at 10 miles
Airbags
25.7%
1 crashes, 0 fires · median 33,000 mi
Seats
12.9%
Seat Belts
12.9%
Wheels
12.9%
Median failure at 19,000 miles
Tires
12.9%
Median failure at 48,000 miles
Fuel & Propulsion
12.9%
Median failure at 4,046 miles
Acceleration & Cruise Control
12.9%
Median failure at 132,000 miles
Body & Structure
12.9%
Median failure at 33,900 miles
Transmission & Drivetrain
12.9%
Median failure at 19,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
830.8%
1,000 – 9,999 miles
519.2%
10,000 – 24,999 miles
27.7%
25,000 – 49,999 miles
519.2%
50,000 – 74,999 miles
27.7%
75,000 – 99,999 miles
13.8%
100,000 – 149,999 miles
311.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2014peak 3Jan 2024
Recalls on the 2014 Volkswagen Touareg
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V329000
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
16V170000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2016 Touareg vehicles. The brake pedal pivot pin may be missing a securing clip, allowing the pivot pin to move and the brake pedal to dislodge.
Risk: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201612811,588 units in Canada
Brakes
On certain vehicles, a securing clip at the brake pedal hinge may have become dislodged during vehicle assembly. This could allow the pivot pin to move out of position, which would allow the pedal to wobble, and could fracture the brake pedal pivot through continued use. A fractured hinge would allow the pedal to separate from its pivot, which could lead to impaired brake function and increase stopping distances, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and add a securing clip as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 128,000 milesHampton Bays, NYFire1 injured
ELECTRICAL SYSTEM
The contact owns a 2014 Volkswagen Touareg. The contact stated that while operating the vehicle a burning odor was present inside the cabin of the vehicle and smoke was seen coming from the front console. After stopping the vehicle to inspect the cause it was discovered that the front passenger side seat heater had malfunctioned burning a hole into the seat and the passenger's pants. During the incident, the passenger sustained a burn to the left thigh area. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 128,000.
NHTSA complaint #11437449 — an unverified report by a vehicle owner.
at 128,000 milesHampton Bays, NYFire1 injured
ELECTRICAL SYSTEM:SEAT HEATER:MAT
The contact owns a 2014 Volkswagen Touareg. The contact stated that while operating the vehicle a burning odor was present inside the cabin of the vehicle and smoke was seen coming from the front console. After stopping the vehicle to inspect the cause it was discovered that the front passenger side seat heater had malfunctioned burning a hole into the seat and the passenger's pants. During the incident, the passenger sustained a burn to the left thigh area. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 128,000.
NHTSA complaint #11437449 — an unverified report by a vehicle owner.
Lehigh Acres, FL1 injured
SEATS
Vehicle has 72000 miles on it, Driver seat heater burned a hole on the leather, burning my pants, underwear and skin while I was driving. I had to pull over because smoke started to come out of the seat. VW of Fort Myers checked it out and confirmed the heater was bad, but they said they don't make the replacement part anymore. No warning lights came on.
NHTSA complaint #11429131 — an unverified report by a vehicle owner.
Troy, NYFire
ELECTRICAL SYSTEM
I attempted to start the vehicle and the starter button clicked followed by a strong ozone electrical smell and copious smoke from under the hood. We called the local fire department but canceled the call as the smoke seemed to be clearing. VW dealer says the starter, alternator, battery and two wiring harnesses need to be replaced. Full details pending as they are still working on it but estimate cost of nearly $4000. This is a serious concern and was transporting my 92 year old Mom. Fortunately the burning stopped on its own. Please contact Wyoming Valley VW at 272-770-2997 for details.
NHTSA complaint #11427867 — an unverified report by a vehicle owner.
at 33,000 milesAnnapolis, MDCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AT APPROXIMATELY 60 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
NHTSA complaint #10865099 — an unverified report by a vehicle owner.
at 33,900 milesCastle Rock, CO1 injured
STRUCTURE:BODY
WHILE DRIVING STRAIGHT ON THE FREEWAY AT ABOUT 70MPH THE FRONT HALF OF OUR 'PANORAMIC' SUNROOF 'EXPLODED' FROM THE INSIDE OUT AS IF FROM CABIN PRESSURE. THE REMAINING GLASS WAS BLOWN UPWARDS. THERE WERE NO OTHER VEHICLES NEARBY NOR WAS THERE ANYTHING ABOVE OUR VEHICLE WHEN THIS OCCURRED. THERE WAS NO EVIDENCE OF A PROJECTILE IN OR AROUND THE VEHICLE.
NHTSA complaint #10819131 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Central Point, OR
SEAT BELTS
The safety computer which checks the different sensors and reports their condition on the i instrument dash indicated air bag sensor failure, This automobile has not been in any accident.. A rear seat belt came apart. The top plastic locking system came apart from the metal part of the locking system, Making the seat belt not useable . The sear belt was not used very much, since we are retired sad my wife does all the driving/ Ergo the rear seat is not use very often. The VW dealer does not believe this type of failure is a future safety condition. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11567556 — an unverified report by a vehicle owner.
Central Point, OR
AIR BAGS
The safety computer which checks the different sensors and reports their condition on the i instrument dash indicated air bag sensor failure, This automobile has not been in any accident.. A rear seat belt came apart. The top plastic locking system came apart from the metal part of the locking system, Making the seat belt not useable . The sear belt was not used very much, since we are retired sad my wife does all the driving/ Ergo the rear seat is not use very often. The VW dealer does not believe this type of failure is a future safety condition. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11567556 — an unverified report by a vehicle owner.
Everett, WA
ENGINE
Wet Air intake filter. Clearly showed water damage and rot on the air filter. This is a repeated issue.
NHTSA complaint #11458241 — an unverified report by a vehicle owner.
at 128,000 milesHampton Bays, NYFire1 injured
ELECTRICAL SYSTEM
The contact owns a 2014 Volkswagen Touareg. The contact stated that while operating the vehicle a burning odor was present inside the cabin of the vehicle and smoke was seen coming from the front console. After stopping the vehicle to inspect the cause it was discovered that the front passenger side seat heater had malfunctioned burning a hole into the seat and the passenger's pants. During the incident, the passenger sustained a burn to the left thigh area. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 128,000.
NHTSA complaint #11437449 — an unverified report by a vehicle owner.
at 128,000 milesHampton Bays, NYFire1 injured
ELECTRICAL SYSTEM:SEAT HEATER:MAT
The contact owns a 2014 Volkswagen Touareg. The contact stated that while operating the vehicle a burning odor was present inside the cabin of the vehicle and smoke was seen coming from the front console. After stopping the vehicle to inspect the cause it was discovered that the front passenger side seat heater had malfunctioned burning a hole into the seat and the passenger's pants. During the incident, the passenger sustained a burn to the left thigh area. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 128,000.
NHTSA complaint #11437449 — an unverified report by a vehicle owner.
Lehigh Acres, FL1 injured
SEATS
Vehicle has 72000 miles on it, Driver seat heater burned a hole on the leather, burning my pants, underwear and skin while I was driving. I had to pull over because smoke started to come out of the seat. VW of Fort Myers checked it out and confirmed the heater was bad, but they said they don't make the replacement part anymore. No warning lights came on.
NHTSA complaint #11429131 — an unverified report by a vehicle owner.
Troy, NYFire
ELECTRICAL SYSTEM
I attempted to start the vehicle and the starter button clicked followed by a strong ozone electrical smell and copious smoke from under the hood. We called the local fire department but canceled the call as the smoke seemed to be clearing. VW dealer says the starter, alternator, battery and two wiring harnesses need to be replaced. Full details pending as they are still working on it but estimate cost of nearly $4000. This is a serious concern and was transporting my 92 year old Mom. Fortunately the burning stopped on its own. Please contact Wyoming Valley VW at 272-770-2997 for details.
NHTSA complaint #11427867 — an unverified report by a vehicle owner.
Zebulon, NC
ENGINE
After recently purchasing this vehicle I noticed the car be long more and more sluggish. While driving one morning I experienced loss in power and an flashing check engine light and glow plug light on the dash. The car went into “limp” mode and I could not accelerate past 40 MPG on a busy road. I pulled over slowly and let the car sit. After turning the car on off and back on, the CEL went away . I attempted to pull out into traffic and with my foot to the floor, the car has no acceleration leaving me going extremely slow into traffic. The cars acceleration has been terrible and really not safe to drive. I have several CEL codes including P0402. After having the car inspected we found that the intake filter had Completely deteriorated at the bottom. Almost as if water had been sitting in the bottom of the air filter box. After removing the old filter and replacing it with a new one, we also cleaned the mass airflow sensor, unplugged it and plugged it back in. This did help the vehicle drive much better. Unfortunately, this only lasted for a very short time. Within several miles later I’m driving a vehicle acceleration issues persisted again. Some fluid was found to be inside of the oil as well. The car vehicle Is now scheduled to go back to have a full examination in service. Based on some recent finds it also seems that there have been many others who have experienced the same issue. Reference the lawsuit in China. https://www.caixinglobal.com/2018-03-16/volkswagen-apologizes-for-engine-defect-101222386.html
NHTSA complaint #11422465 — an unverified report by a vehicle owner.
at 75,000 milesTomball, TX
ENGINE
KEEP GETTING WATER IN MY AIR FILTER BOX, SOAKING THE AIR FILTER. TOOK IT TO THE DEALER, THEY SAID THEY REMOVED SOME PART IN THE DRAIN. DOESNT SEEM LIKE A FIX TO ME
NHTSA complaint #11385403 — an unverified report by a vehicle owner.
Midland Park, NJ
ENGINE
ENGINE AIR FILTER AND HOUSING ARE WET, THIS IS AN ONGOING EVENT. I REMEDY IT BUY BUYING A NEW FILTER, DRYING OUT THE HOUSING AND REPLACING THE WET FILTER. I AM AFRAID AT SOME POINT THE WATER WILL ENTER THE ENGINE CAUSING DAMAGE AND PERHAPS AN ACCIDENT IF THE CAR STALLS.
NHTSA complaint #11373836 — an unverified report by a vehicle owner.
at 39,800 milesSeattle, WA
ENGINE
WHEN DRIVING THE CHECK ENGINE LIGHT CAME ON. AT THE SERVICE CENTER AT THE DEALER, THE DEALER INDICATED THAT THE AIR FILTER HAD BECOME WET WITH WATER. WHILE READING A VW FORUM I BECAME AWARE OF A KNOWN PROBLEM WITH THE AIR FILTER HOUSING DRAIN BECOMING CLOGGED AND THE AIR FILTER BECOMING WET AND WATER BEING INGESTED INTO THE ENGINE, HYDROLOCKING THE ENGINE AND REQUIRING THE INSTALLATION OF A NEW ENGINE. THE SERVICE ONLY REQUIRED REPLACEMENT OF THE MAF SENSOR. EVEN THOUGH MY VEHICLE HAS ONLY BEEN OWNED FOR LESS THAN 8 MONTHS IS UNDER WARRANTY, I HAVE TO PAY FOR REPAIRS (~$650). I AM NOW HESITANT TO DRIVE THE VEHICLE AT ALL. AS THIS HAS BEEN A KNOWN PROBLEM FOR A NUMBER OF YEARS WITH THIS VEHICLE I AM SURPRISED THAT THERE IS NO RECALL IN PLACE.
NHTSA complaint #11217971 — an unverified report by a vehicle owner.
at 132,000 milesSacramento, CA
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. WHILE DRIVING 50 MPH, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. *TT
NHTSA complaint #11172796 — an unverified report by a vehicle owner.
at 56,700 milesLayton, UT
UNKNOWN OR OTHER
ON AUGUST 10, 2018 AT APPROXIMATELY 1:30 PM IN BOUNTIFUL UTAH, I WAS TURNING LEFT INTO A BUSINESS. I STOPPED ON A STEEP HILL AND ALLOWED THE ON COMING TRAFFIC TO PASS. IT THEN BECAME SAFE FOR ME TO COMPLETE MY TURN. THAT IS UNTIL THE CAR HESITATED YET AGAIN. THIS HESITATION PROBLEM IS SEVERE POST REPAIR OF VW DUE TO EMISSIONS RECALL. FORTUNATELY THE ONCOMING DRIVER SLOWED DOWN ALLOWING ME TO ENTER THE BUSINESS; HOWEVER, THIS HESITATION IS BEYOND DANGEROUS. I HAVE COMMUNICATED WITH THE LOCAL VW DEALERSHIP AND THE REGIONAL OFFICE BUT TO NO AVAIL. THE SAFETY OF THIS VEHICLE HAS BEEN ADVERSELY IMPACTED BY THIS RECALL!
NHTSA complaint #11119319 — an unverified report by a vehicle owner.
at 56,000 milesLayton, UT
ENGINE
VW 3.0 LITER DEISEL ENGINE WITH RECALL ISSUE DUE TO FRAUD BY VW. VW APPLIED THE FIX TO THE ENGINE AS APPROVED BY THE COURT. THIS FIX HAS CREATED A SITUATION WHERE THE CAR HAS SIGNIFICANT HESITATION ON TAKE OFF AND IN TRAFFIC MAKING IT IMPOSSIBLE TO SAFELY ENTER THE STREAM OF TRAFFIC OR CROSS TRAFFIC AT INTERSECTIONS. THIS IS A REPETITIVE SITUATION OCCURRING BOTH AT HIGHWAY SPEED AND AT INTERCITY SPEEDS. VW ACKNOWLEDGES THE SITUATION BUT REFUSES TO FIX THE PROBLEM. PROBLEM BEGAN IMMEDIATELY AFTER RECALL COMPLETION TO MAKE VEHICLE COMPLIANT WITH FEDERAL LAW. CAR WAS RETURNED WITHIN THE WEEK TO VW AND HAS BEEN RETURNED ADDITIONAL TIMES TO RESOLVE ISSUE. VW SERVICE REPORTS NO WAY TO SOLVE THE ISSUE.
NHTSA complaint #11115466 — an unverified report by a vehicle owner.
at 6 milesLawton, OK
STEERING
STRONG VIBRATION IN STEERING WHEEL (&NOISE) WHILE DRIVING WHEN MAKING TURNS. THIS IS SPORADIC AND HAPPENS WHETHER TURNING STEERING WHEEL LEFT OR RIGHT. TRAVELING AT SLOW SPEEDS WHEN LEAVIN MY DRIVEWAY, ON PAVED ROADS, CITY STREETS... I DON'T KNOW THE EXACT DATE THIS STARTED BUT IT STARTED IN THE LAST 30 DAYS
NHTSA complaint #11081937 — an unverified report by a vehicle owner.
BAY Harbor Island, FL
UNKNOWN OR OTHER
WHEN TURNING ON THE AIR CONDITIONING OF THE CAR IT COMES A VERY STRONG SMELL OF ENGINE FUMES IN THE CABIN. IT DOES GIVE US HEADACHE EVERY TIME WE BREATH IT IN. I DO HAVE A SMALL CHILD IN THE CAR SO THAT MAKES IT WORSE. EVERY TIME I GIVE IT FOR INSPECTION IN THE VW DEALERSHIP THEY REFUSE TO SMELL IT AND DENY THAT THIS IS A PROBLEM.
NHTSA complaint #11020604 — an unverified report by a vehicle owner.
at 32,000 milesCidra, PR
ELECTRICAL SYSTEM
THE VEHICLE TURNS OFF SPONTANEOUSLY IN MOTION WITH NO WARNING AND UNPREDICTABLY. HAS BEEN ON A CERTIFIED SERVICE CENTER ON MULTIPLE OCCASIONS AND FOR PROLONGED PERIODS OF TIME AND THE PROBLEM CAN NOT BE DIAGNOSED OR IDENTIFIED. THE PROBLEM HAS OCCURRED ON MULTIPLE OCASSIONS HOWEVER CAN NOT BE DIAGNOSED BY THE CERTIFIED SERVICE CENTER.
NHTSA complaint #10948946 — an unverified report by a vehicle owner.
at 48,000 milesForked River, NJ
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE DECREASED AND THE TIRE PRESSURE INDICATOR ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. DUE TO THE READ OUT, ADDITIONAL AIR WAS CONSTANTLY ADDED TO THE TIRES. ALL THE TIRES WERE AFFECTED BY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
NHTSA complaint #10865377 — an unverified report by a vehicle owner.
at 33,000 milesAnnapolis, MDCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AT APPROXIMATELY 60 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
NHTSA complaint #10865099 — an unverified report by a vehicle owner.
at 5 milesHackensack, NJ
STEERING
THE CARS' STEERING WHEEL SHAKES AT 60MPH+ EVEN AFTER FOLLOWING VOLKSWAGENS' SERVICE BULLETINS, NEW TIRES, ALIGNMENT, ROADFORCE BALANCE, ETC. THE VIBRATION IS FELT THROUGHOUT THE FRONT END OF THE CAR.
NHTSA complaint #10855320 — an unverified report by a vehicle owner.
at 5 milesHackensack, NJ
UNKNOWN OR OTHER
THE CARS' STEERING WHEEL SHAKES AT 60MPH+ EVEN AFTER FOLLOWING VOLKSWAGENS' SERVICE BULLETINS, NEW TIRES, ALIGNMENT, ROADFORCE BALANCE, ETC. THE VIBRATION IS FELT THROUGHOUT THE FRONT END OF THE CAR.
NHTSA complaint #10855320 — an unverified report by a vehicle owner.
at 5 milesHackensack, NJ
SUSPENSION
THE CARS' STEERING WHEEL SHAKES AT 60MPH+ EVEN AFTER FOLLOWING VOLKSWAGENS' SERVICE BULLETINS, NEW TIRES, ALIGNMENT, ROADFORCE BALANCE, ETC. THE VIBRATION IS FELT THROUGHOUT THE FRONT END OF THE CAR.
NHTSA complaint #10855320 — an unverified report by a vehicle owner.
at 19,000 milesAlton, NH
POWER TRAIN
VIBRATION IN DRIVE TRAIN. LOCAL DEALER PUT IN A NEW DRIVE TRAIN, THIS DID NOT WORK, THEN THEY PUT IN A NEW TORQUE CONVERTER, THIS DID NOT WORK. ALL UNDER WARRANTY (23,000 MILES ON A 20124 VW TOUAREG) NOW I AM GOING DIRECTLY TO VWOF AMERICA TO FILE A CASE. VW SAYS THIS IS NORMAL IN ALL NEW TOUAREGS. THIS IS NOT TRUE. IT DID NOT VIBRATE WHEN WE FIRST BOUGHT IT AND IF YOU TEST DRIVE A NEW ONE ON THE LOT, IT DOES NOT VIBRATE. THE VIBRATIONS HAPPEN WHEN THE CAR IS COASTING FROM 40 MPH TO 15 MPH, WHEN THE TRANSMISSION IS DOWNSHIFTING.
NHTSA complaint #10852131 — an unverified report by a vehicle owner.
at 19,000 milesAlton, NH
WHEELS
VIBRATION IN DRIVE TRAIN. LOCAL DEALER PUT IN A NEW DRIVE TRAIN, THIS DID NOT WORK, THEN THEY PUT IN A NEW TORQUE CONVERTER, THIS DID NOT WORK. ALL UNDER WARRANTY (23,000 MILES ON A 20124 VW TOUAREG) NOW I AM GOING DIRECTLY TO VWOF AMERICA TO FILE A CASE. VW SAYS THIS IS NORMAL IN ALL NEW TOUAREGS. THIS IS NOT TRUE. IT DID NOT VIBRATE WHEN WE FIRST BOUGHT IT AND IF YOU TEST DRIVE A NEW ONE ON THE LOT, IT DOES NOT VIBRATE. THE VIBRATIONS HAPPEN WHEN THE CAR IS COASTING FROM 40 MPH TO 15 MPH, WHEN THE TRANSMISSION IS DOWNSHIFTING.
NHTSA complaint #10852131 — an unverified report by a vehicle owner.
at 33,900 milesCastle Rock, CO1 injured
STRUCTURE:BODY
WHILE DRIVING STRAIGHT ON THE FREEWAY AT ABOUT 70MPH THE FRONT HALF OF OUR 'PANORAMIC' SUNROOF 'EXPLODED' FROM THE INSIDE OUT AS IF FROM CABIN PRESSURE. THE REMAINING GLASS WAS BLOWN UPWARDS. THERE WERE NO OTHER VEHICLES NEARBY NOR WAS THERE ANYTHING ABOVE OUR VEHICLE WHEN THIS OCCURRED. THERE WAS NO EVIDENCE OF A PROJECTILE IN OR AROUND THE VEHICLE.
NHTSA complaint #10819131 — an unverified report by a vehicle owner.