Hello! I am writing to report an urgent and serious safety failure involving my 2025 Acura MDX A-Spec and to request immediate investigation and action. The vehicle’s driver-assist systems - specifically the lane departure warning and forward collision warning - failed to operate. In addition, both the steering wheel and the accelerator became stuck, causing my vehicle to collide head‑on with oncoming traffic. These failures placed my life and the lives of others in immediate danger. I previously opened a case with Acura Contact and Client Relations (Case #16550271). To investigate my vehicle failures that caused this major accident, the response I received was inadequate and deeply concerning. During my conversation with Acura representatives, I was told verbally without any willingness to provide this statement in writing that Acura “has nothing to do with inspecting their own car.” Instead, I was instructed to have my vehicle inspected by my insurance company, despite the fact that they are not certified to evaluate Acura safety systems and do not possess the diagnostic equipment required to assess failures of this nature. Given the severity of the malfunction and the resulting collision, I am requesting that Acura immediately arrange a proper inspection by qualified Acura technicians and provide a written explanation of how such critical safety and control systems could fail simultaneously.
NHTSA complaint #11757146 — an unverified report by a vehicle owner.
Engine turns off while in drive or stopped at a red light/stop sign. It has happened 7-10 times withing the last couple of months, but 3-4 times within the last week. Out of the four times it happened, my family's safety was at risk, because the car was in drive, and could've caused us to get into an accident. During the other occasions, we were moving in reverse and stopped at a stop sign. Complaint was made with Acura of Bay Shore in Long Island, NY, at which time an update of computer engine was performed but issue wasn't fixed due to back-order part that needs to be replaced. Unfortunately, just yesterday (August 13, 2026) car turned off at light causing a road hazard to vehicles and my family stuck in a large intersection. Multiple engine lights turned on, but I was unable to turn the car on or move it. approximately 10 min later, I was able to turn the car on and move it to safe location. I spoke to Acura of Bay Shore, and it is a known issue but till this date, isn't fixed. Vehicle is a hazard and can cause serious bodily harm/or death. thank you
NHTSA complaint #11756994 — an unverified report by a vehicle owner.
While driving at approximately 35 mph on a surface street with my wife and five-year-old son in the vehicle, the electric power steering system failed and steering assist was reduced. The instrument panel simultaneously displayed and cycled through multiple warnings including "Electric Power Steering System Problem — Steering Assist Reduced," "Brake System — Brake Hold System Problem," Vehicle Stability Assist, and Hill Start Assist. There were no warning lamps, messages, or symptoms of any kind prior to this failure; the first indication was the failure itself while the vehicle was in motion. On the two engine starts following the incident, the same dashboard warnings reappeared, although power steering and vehicle operation seemed normal. On the two starts after that, the vehicle started with no warnings and no indication of any problem. So the steering effort increased during the initial failure and I was unable to rely on power assist while moving in traffic, which created a risk of loss of directional control and a crash for my occupants and other road users. On Aug 11,2026, the vehicle was taken to an authorized Acura dealer, which confirmed a stored diagnostic trouble code and diagnosed a failure of the VSA (Vehicle Stability Assist) modulator-control unit, recommending replacement. The vehicle has not been inspected by the manufacturer, police, or an insurance representative. No repairs have been performed to date and the vehicle and component remain available for inspection upon request. Mileage at the time of failure was 40,090. I have video of the instrument panel recorded during the event and it is available upon request. I have reviewed complaints filed with NHTSA describing what appears to be the same simultaneous multi-system failure on 2022 and 2023 Acura MDX vehicles.
NHTSA complaint #11756386 — an unverified report by a vehicle owner.
The vehicle developed repeated front‑end structural and steering problems shortly after purchase. During normal driving, it produced loud popping, creaking, and clunking noises when turning, entering driveways, or driving over small inclines. Steering felt inconsistent and the front suspension felt unstable. These symptoms created a serious risk of loss of control. A dealer confirmed the problem multiple times and replaced several major components, including the left front strut, the left front lower control arm, and the front shock absorber fork. The most serious finding was cracked welds in the front subframe, requiring the entire subframe to be replaced. A cracked subframe weld is a structural failure that can affect steering stability and crashworthiness. The issues were reproduced and documented by the dealer on multiple visits. The manufacturer’s engineering team was involved due to the severity and difficulty of diagnosis. Despite repeated repairs and extended time out of service, the same steering and suspension symptoms continued, and the vehicle was returned multiple times with ongoing issues. There were no warning lights or messages before the failures. The defects occurred during low‑speed maneuvering and normal driving conditions. The vehicle did not perform like a safe, structurally sound new vehicle, and the repeated structural and steering failures pose a safety risk to occupants and others on the road.
NHTSA complaint #11751959 — an unverified report by a vehicle owner.
I am filing a safety and compliance complaint regarding execution of Federal Recall Campaign #26V365 by Valley Stream Acura and sales fraud by Paragon Acura. I purchased this 2016 Acura MDX from Paragon Acura on May 29, 2026. I have driven it only 550 miles, placing it strictly within the statutory New York State 60-Day Used Car Lemon Law Warranty window. A certified 6-page independent ASE forensic report documents that Valley Stream Acura bolted the federal recall brackets directly onto severely cracked rear control arms and rusted struts without disclosure. Furthermore, Paragon Acura forced a brand-new front control arm link onto a deeply pitted, scaling, and structurally compromised front steering knuckle to mask pre-sale defects, signing a false NYS highway safety certification. The vehicle was released to me with a bone-dry, empty engine cooling loop, creating an immediate fire hazard. Acura Corporate (Case #16437213) refuses to issue a corrective directive, willfully leaving a non-compliant vehicle on public roads.
NHTSA complaint #11749008 — an unverified report by a vehicle owner.
I started the vehicle and steering wheel was frozen and EPS, Brake, and lane departure lights on the dash. I shut the car off and let it sit for five minutes. Restarted and the steering wheel came back to normal. but all light remained on. I drove the car about half a mile and the lights went off. When I got home, I shut the car off and started it again. The wheel was frozen again, and all the lights came back on. I shut the car off and re-started and steering came back on. I'm afraid this will happen again but while I'm driving. I looked up the issue but no recall but a lot of complaints with same problem. I cannot drive like this for it can be dangerous if I'm driving and lose control of the vehicle and hurt someone or myself. I took the car to a mechanic, but he said there is no current issues just stored codes. Today I had the same problem.
NHTSA complaint #11746141 — an unverified report by a vehicle owner.
OnXXX I was sold an “As is” vehicle under a Christmas special that was deemed unsafe to drive by a licensed mechanic a week later because of the rear subframe is bent from premature corrosion the dealer denied knowing anything about it but i submitted a case with FLHSMV because under the Florida Deceptive and Unfair Trade Practices Act (FDUTPA): For consumer sales, even in "as-is" transactions, sellers must disclose known material defects that substantially impact the vehicle’s value or safety but the claim was denied and ruled non-jurisdictional so im in the process of going civil. The total price the licensed mechanic gave me was 3,246 so ive been trying to mitigate this for months but i recently just seen a Major recall was just issued which is the NHTSA campaign #26V367000 which is the same exact problem my vehicle that was sold to me was & is currently experiencing but my state which is [XXX] was excluded from the Recall list because it isn’t classified as a Salt bath state but since im experiencing the same issue and i don’t live in one of those states im just making this formal complaint to see if i can get some help to mitigate this situation to get the recall extended to more states since its not just affecting the north united states its down south as well so if someone could please help me or get back to me to point me in the right direction to get this situation mitigated it’ll be greatly appreciated thank you and have a great day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11743848 — an unverified report by a vehicle owner.
My power steering has went out while I was driving at least 4 times in the past year. I contacted the dealer each time they say they've never heard of this happening. I took it in they couldn't replicate the issue so no fix although the codes were stored. All the warning lights came on braking, steering, lane departure, lane keeping, parking etc. It happened again today each time by 1 year old was in the car. They say if it happens while the dealership is open bring it. But it's always happened after hours. I was able to stop car each time turn off then back on and its fine. I even replaced the battery last year thinking that would fix the issue and it didn't. I'm not sure what else to do but I don't feel safe driving the car with my baby in it anymore. I deleted the pictures by mistake but I found where a rdx had the same issue I'll attach the codes that came up.
NHTSA complaint #11743943 — an unverified report by a vehicle owner.
The contact owns a 2025 Acura MDX. The contact stated that while having routine maintenance, the power steering was making an unknown abnormal noise. The steering was turning on and off. No warning lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 15,027.
NHTSA complaint #11735169 — an unverified report by a vehicle owner.
I was driving in the far right lane on the Van Wyck Expressway when suddenly my steering wheel locked up on me along with the following error messages displayed on the odometer: 1. Collision mitigation braking system problem. See your dealer 2. Road Departure mitigation problem. See your Dealer 3. Low Speed braking control problem. See your Dealer. 4. Electric Power Steering problem. Steering assist not available. Do not drive. 5. All wheel drive system problem. Only front wheels may be powered. See your Dealer. 6. Brake system problem. Brake performance may be reduced. See your dealer. 7. Brake hold problem. Apply brake when stopped. See your dealer. 8. Vehicle stability assist system problem. Reduced traction and handling. See your dealer. 9. Hill start assist problem. Vehicle may roll upon brake release. See your dealer. Thankfully I was approaching an exit ramp and I was able to steer my MDX safely off the expressway. I parked my car on the service road, turned my hazards on and then turned the car off. When I restarted the car the error messages were gone and power steering worked as if nothing happened. Acura will be hearing from me I could’ve been in a serious accident.
NHTSA complaint #11711323 — an unverified report by a vehicle owner.
my daughter drove the vehicle for an appointment. Parked it went in and upon return, started it but could not turn the steering wheel. It was nearly impossible to turn the wheel. When turned with force, it would vibrate. Message popped up stating "Power Steering System (EPS) Problem". I had it towed to my mechanic who identified the problem but wasn't able to obtain the parts due to non-availability. I had the vehicle towed to the dealership (McGrath Acura of Libertyville) where it still remains. It has been there for about two weeks as of Dec. 17, 2025 and still not updates on when the issue would be fixed. I made a phone call complaint to Honda of America three days ago. They left a message today asking me to call back stating a recall (I don't find any EPS recalls while I've found others who have had the same issue. The dealer did quote me a cost of $1247.25 to fix the problem the day after I dropped it with them. Since then absolutely no response. I called Honda of America to follow up on their call but was not able to talk to the person as it went to their voicemail. I left a message and will follow up again tomorrow. I am the original owner of the vehicle and the vehicle has always been serviced on time based on the manufacturer's recommendations with the dealer and an independent mechanic. Thank you.
NHTSA complaint #11705732 — an unverified report by a vehicle owner.
Upon startup the following warning lights come on and remain active: Brake System Problem, Power Steering Problem, Hill Start Assist Problem, Vehicle Stability Assist (VSA) Problem, Anti-Lock Break System Problem. Additionally, intermittingly a loud grinding noise can be heard from the button of the vehicle.
NHTSA complaint #11701519 — an unverified report by a vehicle owner.
The power steering failed while driving, and multiple warning lights came on. This happened in the middle of a busy city street and came very close to causing an accident. When the car was restarted the power steering came back on line but failed again the next day. My wife and I decided it was unsafe to drive and had it towed to the dealer. The dealer told us that the "Wire Harness" failed and the Clockspring/Reel assembly had to be replaced. The total cost was $3,888.91. There were no warning lamps, messages or symptoms prior to the failure. This is definitely a safety issue. The dealer had no explanation of why a component like this should have failed. I contacted Honda and was told that there is no recall on this part and i should make a report to the NHTSA. This was a scary and distressing event. Please look into it and get Honda/Acura to issue a recall.
NHTSA complaint #11697211 — an unverified report by a vehicle owner.
The vehicle frequently experiences problems while idling at red lights or stop signs. Specifically, the engine suddenly shuts off after displaying a message that "Idle Mode is unavailable." This has occurred multiple times, and on five separate occasions, the vehicle became completely immobile, requiring towing to the nearest mechanic. Initially, I had the flywheel and starter motor replaced, which cost me approximately $5,000. However, just three months later, the same issue reappeared. Most recently, while driving home from work, the idle mode failed again at a stop sign, and the engine stopped running. I contacted Acura/Honda regarding this issue, but they informed me that it is not their responsibility. At this point, I am unsure how to proceed or where to seek a reliable fix, and I am concerned about the safety implications of this recurring failure.
NHTSA complaint #11695976 — an unverified report by a vehicle owner.
I was driving to work yesterday morning- busiest time of day on probably the busiest road in our area. My car started freaking out randomly. It popped up numerous errors. The steering wheel locked up. The brakes weren’t working well. I had a car behind me. THANKFULLY they were paying attention because they were very close to rear ending me. But they dodged me. I finally jerked the wheel and got it pulled over to the side of the road until someone could come get me and take me to work. There could have been a different outcome. After being hit head on in February of this year, this incident was NOT good for my PTSD!!!! My anxiety has been through the roof since this incident with a car that I bought SIX MONTHS AGO! As soon as I can trade this car off and get something else, I will be. We still don’t know what it’s wrong with it. We are going to have it towed somewhere on Monday. This was a major safety risk for me AND for the others on the road!!! If my kids had been in the car, I would’ve been even more upset over the situation.
NHTSA complaint #11687084 — an unverified report by a vehicle owner.
LOSS OF POWER STEERING AND BRAKING ASSIST REDUCED. My spouse was driving our 2023 MDX approximately 45mph when she ran over a recessed manhole cover which created a bump. The MDX lossed power steering and brake performance reduced. The vehicle was very difficult to turn at that point. The car began to cycle through errors that would not clear until the car's engine could be stopped and restarted: HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, LANE KEEPING ASSIST PROBLEM, COLLISION MITIGATION BRAKING SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, LOW SPEED BRAKING SYSTEM PROBLEM, ELECTRICAL POWER STEERING SYSTEM PROBLEM STEERING ASSIST IS NOT AVAILABLE DO NOT DRIVE, AWD SYSTEM PROBLEM FRONT WHEELS MAY ONLY BE POWERED, BRAKE SYSTEM PROBLEM BRAKE PERFORMANCE MAY BE REDUCED. All these errors said SEE YOUR DEALER. We took the vehicle in to our local Acura dealer's service department 2 times over the course of 3 days. Both times diagnostics were ran and the car was deemed without problem. The MDX's alignment was ok as well, so the impact of the road hazard was NOT severe.
NHTSA complaint #11685722 — an unverified report by a vehicle owner.
When starting the vehicle, the steering column extends to the operating position. When it extends, there is a grinding vibration coming up from the base on the floor. This is a very troubling sound as the entire dashboard vibrates.
NHTSA complaint #11683062 — an unverified report by a vehicle owner.
While driving with my small children in the vehicle, my 2022 Acura MDX suddenly displayed multiple simultaneous system failures without warning and the steering wheel locked and the car slowed and the brakes didn't work well: •Brake System Problem – warning that braking performance may be reduced •Electric Power Steering Problem – “Do Not Drive” warning •Vehicle Stability Assist Problem •Hill Start Assist Problem •All Wheel Drive System Problem - •Adaptive Cruise Control Problem •Collision Mitigation Braking System Problem •Lane Keeping Assist System Problem •Trailer Stability Assist System Problem •Brake hold system problem •Vehicle Stability Assist Problem •Electric Power Steering System Problem •Low Speed Braking Control Problem •Road Departure Mitigation System Problem These failures created a serious risk to my life as well as my children's lives by simultaneously disabling braking, steering assist, stability control, and AWD traction. If this had occurred at highway speeds or in a location without space to maneuver, it could have caused a severe crash and even death. The vehicle was towed to the dealer immediately.The tow truck driver stated that he had transported another 2022 Acura MDX with identical failures earlier the same day, suggesting this may be a widespread defect. The dealer found no recalls and attributed the issue to a steering angle sensor malfunction. Given the severity and the risk of injury or death, I am reporting this to NHTSA. Request: NHTSA investigation into whether this is part of a broader safety defect affecting 2022 Acura MDX models, and whether a recall or manufacturer corrective action is warranted.
NHTSA complaint #11679541 — an unverified report by a vehicle owner.
The contact owns a 2023 Acura MDX. The contact stated that while driving at various speeds and turning the steering wheel, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions; however, the dealer was unable to determine the cause of the failure. The contact stated that the failure worsened, and the vehicle remained with the dealer for three weeks for an extensive diagnostic test. The contact stated that after three weeks the dealer was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA complaint #11671068 — an unverified report by a vehicle owner.