2007 Audi Q7 problems

FUEL/PROPULSION SYSTEM

STRONG SMELL OF GAS WHILE OPERATING VEHICLE. ALSO STRONG SMELL OF GAS WHILE PARKED. GETTING WORSE!!! LOOKED UP THIS ISSUE ON YOU TUBE. FOUND THAT THIS IS A DEFECT IN AUDI Q7 YEARS 2007-2012. I OWN AN AUDI 2007 Q7. CALLED NEAREST DEALERSHIP AND SPOKE WITH REPAIR DEPARTMENT. THEY STATED THIS WAS AN ISSUE NOT ON A RECALL LIST FOR MY VEHICLE. VIN# [XXX] PURCHASED USED 2018 FROM PRIVATE DEALERSHIP IN PHOENIX AZ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11736872 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The vehicle is leaking fuel like it did before the recall in 2016. Fuel puddle under car after sitting for 3 minutes huge safety problem. The recall was done 9 years after the car was sold and it’s been 9 years since the recall was done and the problem came back, meaning it was never actually fixed, since it lasted the exact same time it took to break the first time.

NHTSA complaint #11714313 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2007 Audi Q7. The contact stated that while the vehicle was parked, the vehicle stalled intermittently, and failed to return to normal operation. There was no warning light illuminated. The vehicle was self-diagnosed by the contact, and the contact determined that the steering column lock module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.

NHTSA complaint #11663812 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New Battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water leakage into electrical components that lead to the MMI not turning on or working at all. The MMI shut off first, then the battery became faulty. The car has been jumped at least 10 times due to the water damage, which proposes a risk to the driver. The electrical components are being flooded, which is a safety issue and proposes a safety hazard to the driver and all passengers. The electrical is at risk for further damage. This problem has been reported by others many times. Other warning lights such as the air bag light comes on and goes off, which is a safety risk if the air bags are faulty and the driver cannot tell if the malfunction is electronics based caused by water damage.

NHTSA complaint #11545008 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Water leakage into the driver’s side floor panel. Water leakage seeped into battery compartment below driver’s seat which is a result of a sunroof drain problem. New Battery was installed for only 3 months before the low battery charge warning light came on. Car will not start at times. Water leakage into electrical components that lead to the MMI not turning on or working at all. The MMI shut off first, then the battery became faulty. The car has been jumped at least 10 times due to the water damage, which proposes a risk to the driver. The electrical components are being flooded, which is a safety issue and proposes a safety hazard to the driver and all passengers. The electrical is at risk for further damage. This problem has been reported by others many times. Other warning lights such as the air bag light comes on and goes off, which is a safety risk if the air bags are faulty and the driver cannot tell if the malfunction is electronics based caused by water damage.

NHTSA complaint #11545008 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

This started happening in the last 2 mos. My MMI started acting up, it first displayed radio not installed, then it would stall and not show anything on screen, then it came back on to regular showing but then went out again and displaying radio not installed. Then at one point I was able to play my CDs but not my radio. Then finally the complete system went out, now the screen only shows the MMI logo and will not turn on and cant not be reset. So as this has happen, my fuel tank area started to drips tiny drops of gas only happens when I drove it, so now it is leaking even more fuel so I have it sitting in drive way until I get it into the shop. While its been sitting in the drive way for the last 2 weeks, I would occasionally start it but this last time I started it my battery went dead and it started leaking even more gas after I got it jumped. As long as it is not on it does not leak gas.

NHTSA complaint #11533453 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

This started happening in the last 2 mos. My MMI started acting up, it first displayed radio not installed, then it would stall and not show anything on screen, then it came back on to regular showing but then went out again and displaying radio not installed. Then at one point I was able to play my CDs but not my radio. Then finally the complete system went out, now the screen only shows the MMI logo and will not turn on and cant not be reset. So as this has happen, my fuel tank area started to drips tiny drops of gas only happens when I drove it, so now it is leaking even more fuel so I have it sitting in drive way until I get it into the shop. While its been sitting in the drive way for the last 2 weeks, I would occasionally start it but this last time I started it my battery went dead and it started leaking even more gas after I got it jumped. As long as it is not on it does not leak gas.

NHTSA complaint #11533453 — an unverified report by a vehicle owner.

POWER TRAIN

there is a gas odor that is overwhelming when the truck starts. the gas mix with oil fumes will cause headaches because the odor comes into the vents of the truck and does not stop until after the truck is turned off. when the vehicle is turned off there is a hissing sound in the engine that does not stop until after 15min the engine stays off. There is no overheating but the engine is hotter then most trucks when running.

NHTSA complaint #11508011 — an unverified report by a vehicle owner.

ENGINE

there is a gas odor that is overwhelming when the truck starts. the gas mix with oil fumes will cause headaches because the odor comes into the vents of the truck and does not stop until after the truck is turned off. when the vehicle is turned off there is a hissing sound in the engine that does not stop until after 15min the engine stays off. There is no overheating but the engine is hotter then most trucks when running.

NHTSA complaint #11508011 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

there is a gas odor that is overwhelming when the truck starts. the gas mix with oil fumes will cause headaches because the odor comes into the vents of the truck and does not stop until after the truck is turned off. when the vehicle is turned off there is a hissing sound in the engine that does not stop until after 15min the engine stays off. There is no overheating but the engine is hotter then most trucks when running.

NHTSA complaint #11508011 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

This is a known typical problem with these suvs. Rear sunroof drain leaks directly onto amplifier causing electrical issues throughout the entire vehicle. My vehicle actually filled up with smoke when it dried the amplifier. All mmi functions are lost. Why has this not been fixed by Audi on their dime. Dealer wants almost $4000 to fix the problem. What does it take to get a recall for this. An electrical fire or loss of life? This is the second time I’ve had this issue

NHTSA complaint #11482534 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact was informed they were not able to repair the vehicle due to the age of the vehicle. The approximate failure mileage was 100,000.

NHTSA complaint #11470241 — an unverified report by a vehicle owner.

EQUIPMENT

The contact owns a 2007 Audi Q7. The contact stated while driving approximately 40 MPH or slower, there was water coming into the vehicle on the driver's and passenger's side of the floorboard. The contact stated there was no rain, and the location of the leak was unknown. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact was informed they were not able to repair the vehicle due to the age of the vehicle. The approximate failure mileage was 100,000.

NHTSA complaint #11470241 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2007 Audi Q7. The vehicle had previously been serviced under NHTSA Campaign Number: 16V660000 (Fuel System, Gasoline). The contact stated that while the vehicle was parked, the contact noticed there was fuel leaking onto the ground. The vehicle was taken to an independent mechanic and diagnosed with a fuel pump flange leak. The fuel pump flange needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for diagnostic testing. The contact related the failure to NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.

NHTSA complaint #11444828 — an unverified report by a vehicle owner.

STEERING

THE VEHICLE WAS IN PARK AS I WAS LEAVING OUT OF THE HOUSE GOING TO START THE CAR IT WOULD NOT START AND KEY HAD GOT STUCK IN IGNITION. I THEN TOWED TO HENDERSON AUDI WHERE THEY EXPLAINED THE STEERING COLUMN WAS THE REASON FOR THIS. THEY ALSO GAVE ME NOTICE THAT THEY HAVE GOTTEN THIS PROBLEM MULTIPLE OCCASIONS. STEERING COLUMNS GOING BAD IN AUDI Q7

NHTSA complaint #11406292 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF SEAL WAS LEAKING, CAUSING WATER TO DRIP ONTO THE ELECTRICAL WIRING. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

NHTSA complaint #11403779 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF SEAL WAS LEAKING, CAUSING WATER TO DRIP ONTO THE ELECTRICAL WIRING. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

NHTSA complaint #11403779 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

FUEL LINKING & THE SMELL IS INSIDE THE CAR

NHTSA complaint #11394419 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

DEAR NHTSA TEAM. MY VEHICLE DEMONSTRATED A FUEL SMELL IN SEPTEMBER 2020. I ALERTED AUDI THAT I BELIEVED IT WAS COVERED UNDER EITHER 20W9 OR 20BJ. THEY SAID IT WAS NOT. I TOOK IT TO A PRIVATE REPAIR SHOP THAT CHARGED ME $71 TO DIAGNOSE THE PROBLEM. THE REPAIR SHOP (TEAM PREVIOUSLY WORKED FOR AUDI) SHARED THAT THE PROBLEM WAS COVERED UNDER A RECALL. I THEN TOOK THE CAR INTO THE DEALER AND AUDI FIXED IT UNDER THE RECALL. I SOUGHT REIMBURSEMENT OF MY DIAGNOSIS FEE OF $71 FOR OVER THREE MONTHS. AUDI FAILED TO RESPOND ON MULTIPLE OCCASIONS WHEN I FIRST RAISED THE ISSUE, AND LATER WHEN I SOUGHT REIMBURSEMENT. FINALLY, ON 12/16/20 I WAS ADVISED THAT AUDI WOULD NOT REIMBURSE THE DIAGNOSIS FEE NOTWITHSTANDING THE REPAIR WAS COVERED UNDER THE RECALL. THEY ALSO ALLOWED THE UNSAFE SITUATION TO CONTINUE FOR WEEKS BY REFUSING TO REPAIR UNDER THE RECALL. I BRING THIS TO YOUR ATTENTION AS A SAFETY ISSUE FROM A PROTOCOL STANDPOINT, AND ASK FOR YOUR HELP IN SECURING MY $71 REIMBURSEMENT, WHICH I FEEL FALLS UNDER EITHER OF THE RECALL CAMPAIGNS FOR THIS VEHICLE AND THIS RECALL ISSUE. [XXX]/[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11384078 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WHILE PERFORMING A ROUTINE CHECK, BECAME AWARE OF FUEL LEAKING UNDERNEATH THE VEHICLE. THE MECHANIC DETERMINED THAT THE FUEL PUMP FLANGE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHILE DRIVING PRIOR TO THE VEHICLE BEING INSPECTED. THE VEHICLE WAS NOT REPAIRED. ED CARROLL PORSCHE (3003 SOUTH COLLEGE AVENUE, FORT COLLINS, CO 80525) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) IN 2016. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V818000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

NHTSA complaint #11342020 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT STAYS LIT ON DASH BOARD, SAFETY STATION SAYS IT WILL PASS STATE INSPECTION (MASS) DUE TO AGE OF VEHICLE. MY MECHANIC CANNOT REMOVE THE SERVICE CODE WITH HIS COMPUTER? IT ALWAYS STAYS ON, I BOUGHT THE CAR 2 YEARS AGO AND IT HAS ALWAYS BEEN ON, AND IT ALWAYS BEEN SERVICED THOROUGHLY. MY MECHANIC SAYS IT'S PASSENGER'S SIDE AIRBAG??

NHTSA complaint #11326705 — an unverified report by a vehicle owner.

STRUCTURE:BODY

THE REAR SUNROOF LEAKS AROUND THE SEAL AND LEAKS DOWN INTO THE ELECTRONICS OF THE CAR. THE DRAIN TUBES ARE RAN THROUGH THE ELECTRONICS COMPARTMENT CAUSING IT TO SHORT OUT THE SYSTEM AND CAUSING THE CHECK ENGINE LIGHT AND TIRE SENSOR LIGHTS TO COME ON AND NOT BE ABLE TO BE RESET. THE SUNROOF NOT ONLY LEAKS FROM THE DRAIN TUBES BUT ALSO AROUND THE SEAL, ALSO CAUSING THE WATER TO DRAIN INTO THE ELECTRICAL COMPARTMENT WHICH CAUSES THE SAME ISSUE EVEN AFTER THE DRAIN TUBES ARE REPAIRED. YOU CAN FIND THIS ISSUE LISTED ALL OVER THE INTERNET HELP SITES AS WELL AS YOU TUBE. THIS IS A VERY COMMON ISSUE WITH THIS MODEL VEHICLE, AND IS A DESIGN FLAW THAT AUDI IS REFUSING TO FIX AND PASSING ON THE COST TO THE CONSUMER. TO REPAIR THE AMP AND WATER LEAK IS UPWARDS OF $6000. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR ASSUMING THE EXPENSE OF A MANUFACTURER DESIGN FLAW. THE LEAK OCCURS IN THE REAR SUNROOF OF THIS MODEL AUDI AND IS A ISSUE THAT IS LISTED ALL OVER THE INTERNET AND AUDI HAS NOT MADE IT A RECALL.

NHTSA complaint #11320395 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THE REAR SUNROOF LEAKS AROUND THE SEAL AND LEAKS DOWN INTO THE ELECTRONICS OF THE CAR. THE DRAIN TUBES ARE RAN THROUGH THE ELECTRONICS COMPARTMENT CAUSING IT TO SHORT OUT THE SYSTEM AND CAUSING THE CHECK ENGINE LIGHT AND TIRE SENSOR LIGHTS TO COME ON AND NOT BE ABLE TO BE RESET. THE SUNROOF NOT ONLY LEAKS FROM THE DRAIN TUBES BUT ALSO AROUND THE SEAL, ALSO CAUSING THE WATER TO DRAIN INTO THE ELECTRICAL COMPARTMENT WHICH CAUSES THE SAME ISSUE EVEN AFTER THE DRAIN TUBES ARE REPAIRED. YOU CAN FIND THIS ISSUE LISTED ALL OVER THE INTERNET HELP SITES AS WELL AS YOU TUBE. THIS IS A VERY COMMON ISSUE WITH THIS MODEL VEHICLE, AND IS A DESIGN FLAW THAT AUDI IS REFUSING TO FIX AND PASSING ON THE COST TO THE CONSUMER. TO REPAIR THE AMP AND WATER LEAK IS UPWARDS OF $6000. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR ASSUMING THE EXPENSE OF A MANUFACTURER DESIGN FLAW. THE LEAK OCCURS IN THE REAR SUNROOF OF THIS MODEL AUDI AND IS A ISSUE THAT IS LISTED ALL OVER THE INTERNET AND AUDI HAS NOT MADE IT A RECALL.

NHTSA complaint #11320395 — an unverified report by a vehicle owner.