Owners have filed 26 complaints
about the 2011 Audi Q7 with NHTSA between 2013 and 2025.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 16 of 17 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Audi Q7. 50 means typical for this
model; 100 means roughly double.
Severity — 40
7.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 9
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2011 Audi Q7
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Windows, Mirrors & Wipers
726.9%
Median failure at 101,000 miles
Fuel & Propulsion
519.2%
Median failure at 114,000 miles
Other & Unspecified
415.4%
Median failure at 84,000 miles
Electrical System
27.7%
Median failure at 69,000 miles
Engine & Cooling
27.7%
Median failure at 100,350 miles
Seats
13.8%
Wheels
13.8%
Median failure at 48,000 miles
Tires
13.8%
Median failure at 48,000 miles
Brakes
13.8%
Median failure at 37,000 miles
Steering
13.8%
Median failure at 37,000 miles
Airbags
13.8%
1 crashes, 0 fires · median 45,000 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
633.3%
50,000 – 74,999 miles
422.2%
75,000 – 99,999 miles
15.6%
100,000 – 149,999 miles
738.9%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2011 Audi Q7 SUV AWD
—
—
—
18.5% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2013peak 3Sep 2025
NHTSA investigations into the 2011 Audi Q7
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11003Opened 7 Feb 2011Closed 27 Mar 2015FUEL SYSTEM, DIESEL
High-Pressure Fuel Pump Failure
The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any desig...
Recalls on the 2011 Audi Q7
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V086000
EQUIPMENT:OTHER:LABELS
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Risk: An overloaded vehicle can increase the risk of a crash.
18V818000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
16V660000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Risk: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20230681,364 units in Canada
Label
Issue: On certain vehicles equipped with 21" wheels, the compliance label lists a gross axle weight rating (GAWR) for the rear axle that's too high. The label should list the rear axle capacity as 1770 kg (3902 lb.). This could lead you to overload the vehicle. Safety Risk: Overloading the vehicle could increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealership to install a label with the correct rear axle GAWR.
Recall 2018635113 units in Canada
Fuel System
Certain vehicles with a cracked (but not leaking) fuel pump flange were repaired with butyl tape only under a previous recall (please see Transport Canada Recall 2016-443 / Audi campaign 20W9). This is because replacement fuel pump flanges were not available at the time of repair (the butyl tape was used an interim repair). If the fuel pump flange is not replaced, a fuel leak could still occur. A fuel leak, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will replace fuel pump flange and reapply the protective butyl tape.
Recall 201644320,109 units in Canada
Fuel System
On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will apply a butyl protective film to the fuel pump flange. If cracks are present, the fuel pump flange will be replaced.
Recall 20150183,174 units in Canada
Fuel System
On certain vehicles, a fuel leak may occur in the fuel injection system under certain driving conditions. Leaking fuel in the presence of an ignition source could lead to a fire causing injury and/or damage to property. Correction: Dealers will replace the fuel rails and corresponding fuel injector seals.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 45,000 milesDiamond BAR, CACrash5 injured
AIR BAGS
I AND FOUR CHILDREN BETWEEN THE AGES OF 2 AND 9 WERE DRIVING A 2011 AUDI Q7 ON A RIGHT LANE OF A STREET. WE HAD A GREEN LIGHT AND ANOTHER DRIVER IN A HONDA MINIVAN FROM THE OPPOSITE SIDE OF THE STREET MADE A LEFT TURN IN FRONT OF US WITHOUT YIELDING AND THOUGH I HIT THE BRAKE IMMEDIATELY, I WAS NOT ABLE TO AVOID CRASHING HEAD ON INTO THE OTHER CAR ON THE PASSENGER SIDE OF THE VAN. I AM TOLD THAT MY AUDI IS PROBABLY TOTALED BUT WE ARE WAITING TO HEAR THE OFFICIAL RESULTS. WE WERE ALL WEARING SEATBELTS BUT THE AIRBAGS ON MY AUDI NEVER DEPLOYED. WE ALL HIT OUR HEAD BACKWARDS. I HAVE A SPRAINED KNEE AND PAIN ON MY NECK, SHOULDERS AND BACK; ONE CHILD SEATED ON THE FRONT PASSENGER SEAT, AGE 9, HAS CHEST AND WAIST PAIN, ANOTHER CHILD, AGE 6, SEATED BEHIND THE DRIVER SEAT, HAD A CONCUSSION AND PAIN ON HIS HEAD AND RIGHT FRONT SHOULDER; ANOTHER 9 YEAR OLD, SEATED IN THE MIDDLE BACK SEAT, HAD A CUT IN HIS NOSE AND WAS BLEEDING, NOT SURE WHAT CAUSED IT AND ALSO HAS A NECK AND BACK PAIN; A 2 YEAR OLD HAD SOME CUTS AND BRUISES ON BOTH SIDES OF THE NECK CAUSED BY THE SEAT BELT AND HAD PAIN ON THE BACK OF THE NECK. WE WERE ALL TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE AND TREATED. THE BURNING QUESTION EVERYONE HAD WAS "HOW COME THE AIRBAGS NEVER DEPLOY?". WHEN WE ASKED AUDI, WE WERE TOLD IT HAPPENS EVEN IN THE WORST ACCIDENTS AS LONG AS THE SENSOR DOES NOT SENSE DANGER. OUR CAR'S FRONT CRUMBLED INWARDS AND IT IS BEING CONSIDERED TO BE TOTALED, IF THAT IS NOT DANGER, I DON'T KNOW WHAT MORE SHOULD HAVE HAPPENED TO US FOR THE SENSOR TO SENSE DANGER.
NHTSA complaint #10507364 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Campbell, CA
UNKNOWN OR OTHER
Driving on a country road with no vehicle in front of me - a loud explosion occurred and realized the front panel of the sunroof had exploded. Luckily, the screen was closed at the time and no large glass fragments fell into the occupants of the vehicle - there were five of us at the time. Arrived at a friend’s house to vacuum out the small slivers of glass pieces that fell through the screen. The outside temperature that day was approximately 80°F. The explosion sounded like gunfire and it was very scary. My [XXX] (Nephew) started crying after the incident because it was very shocking to all of us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11686487 — an unverified report by a vehicle owner.
Union, WV
FUEL/PROPULSION SYSTEM
The Bosch CP4 High Pressure Fuel Pump failed suddenly at interstate speed (65-70mph) as I was driving up a hill in 3 lanes of traffic. The car stalled immediately and lost all motive power. I had to limp across 3 lanes of traffic to get to the shoulder right away, risking collision from passing vehicles. I could provide the damaged pump for inspection if needed. It's a common failure of the CP4 design, disintegrating and pushing tiny metal shards throughout the fuel system including injectors. The CP4 has been recalled on many vehicles previously. The problem has been diagnosed by the Audi dealership and confirmed the Bosch CP4 pump failed and destroyed the entire fuel system. The car has been dealership maintained since new and had no warning signs of failure, or lights. It was running perfectly prior to this incident. Because of the location of the incident there was a 5 hour delay in roadside assistance, in which my family sat on the side of the road.
NHTSA complaint #11620539 — an unverified report by a vehicle owner.
Cleveland, TX
FUEL/PROPULSION SYSTEM
The smell of gasoline out side on the left and the right behind driver seat. Please help me. I searched on YouTube alot of car audi brand recall to fix the issue. They said cracked and leaked the cap of filter fuel pump.
NHTSA complaint #11612006 — an unverified report by a vehicle owner.
Kansas City, KS
VISIBILITY/WIPER
Passenger windshield wiper snapped off. Light rain and also driving at normal interstate speed.
NHTSA complaint #11549884 — an unverified report by a vehicle owner.
Redding, CA
VISIBILITY/WIPER
Driving on a Saturday evening when it started raining. Wipers automatically engaged, suddenly saw passenger side blade warp then snap off and fly off the to the side of the street causing the driver behind me to swerve almost causing an accident. I pulled over immediately, to retrieve the piece to try and determine what happened. Saw that it just snapped off and flew off without any notice.
NHTSA complaint #11539960 — an unverified report by a vehicle owner.
at 114,000 milesArden, NC
FUEL SYSTEM, DIESEL
The contact owns a 2011 Audi Q7. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic to be diagnosed. The independent mechanic stated that the high-pressure fuel pump had failed. The contact was informed that the fuel pump, fuel injectors, fuel tank, and fuel filter needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by the dealer. No additional assistance was provided. The failure mileage was 114,000.
NHTSA complaint #11530838 — an unverified report by a vehicle owner.
Ocoee, FL
VISIBILITY/WIPER
2 separate occasions now, the passenger-side windshield wipers have broken off. This is apparently a common incident with some Audi vehicles due to poor manufacturing/design. Audi has not implemented a recall. This is a safety concern as the wipers have broken off while I was driving and could hit another vehicle!
NHTSA complaint #11494284 — an unverified report by a vehicle owner.
at 102,000 milesKansas City, MO
VISIBILITY/WIPER
I WAS DRIVING IN THE RAIN WITH MY WIPERS ON, SET ON LOW WHEN THE PASSENGER SIDE WIPER EJECTED ITSELF AND THE WIPER ARM BROKE NEAR THE BASE. TO KEEP MY WINDSHIELD FROM BEING SCRATCHED I HAD TO TURN MY WIPERS OFF ALTOGETHER FORCING ME TO DRIVE IN THE UNSAFE CONDITION OF POOR VISIBILITY. THERE WERE NO SIGNS THAT THE ARM WAS ABOUT TO BREAK OR THE WIPER WAS ABOUT TO COME OFF, THEY DID SO VERY SUDDENLY.
NHTSA complaint #11375789 — an unverified report by a vehicle owner.
at 37,000 milesAnkara, WA
STEERING
TODAY I HEARD A THUMPING SOUND FROM MY BRAKES AND IT CAUSED MY BRAKES TO MALFUNCTION. AND MY STEERING IS ALSO GOT HARDENED A BIT. IS THERE A RECALL CAMPAIN FOR MY 2011 Q7 CAR FOR BRAKE AND STEERING ISSUE? I'VE FOUND OUT THAT 2012 2013 AND 2017 MODELS HAD RECALLS.
NHTSA complaint #11362330 — an unverified report by a vehicle owner.
at 37,000 milesAnkara, WA
SERVICE BRAKES
TODAY I HEARD A THUMPING SOUND FROM MY BRAKES AND IT CAUSED MY BRAKES TO MALFUNCTION. AND MY STEERING IS ALSO GOT HARDENED A BIT. IS THERE A RECALL CAMPAIN FOR MY 2011 Q7 CAR FOR BRAKE AND STEERING ISSUE? I'VE FOUND OUT THAT 2012 2013 AND 2017 MODELS HAD RECALLS.
NHTSA complaint #11362330 — an unverified report by a vehicle owner.
Hillsboro, OR
SEATS
SEAT BACK PANEL FOR BOTH DRIVER AND PASSENGER SEATS CAME OFF DUE SUMMER TEMPERATURE. NOW ELECTRICAL PANELS ARE EXPOSED IF KIDS JUST PULL OFF THE BACK PANEL.
NHTSA complaint #11354039 — an unverified report by a vehicle owner.
Hillsboro, OR
UNKNOWN OR OTHER
AFTER STARTING ENGINE, AROUND 20 SECS WARNING COMES THAT RIGHT REAR BRAKE NOT WORKING, RIGHT REAR PARKING LIGHT NOT WORKING. BUT THERE IS NO ISSUE WITH BRAKE LIGHTS OR PARKING LIGHTS. PHYSICAL INSPECTION SHOWS IT WORKS JUST FINE.
NHTSA complaint #11354037 — an unverified report by a vehicle owner.
at 35,000 milesIrwin, PA
VISIBILITY/WIPER
PASSENGER SIDE WIPER ARM HAS BROKEN 3 TIMES. ARM AND BLADE FALL OFF WHEN THE WIPERS ARE OPERATING IN HIGH SPEED.
NHTSA complaint #11204261 — an unverified report by a vehicle owner.
at 70,000 milesLexington, MA
ELECTRICAL SYSTEM
I PURCHASED A NEW AUDI Q7 S-LINE IN 2011. MULTIPLE REPAIRS AND RECALLS DURING AND AFTER WARRANTY PERIOD. ELECTRICAL IS PARTICULARLY PROBLEMATIC. CHANGED FIRST SENSOR DOOR HANDLE IN 2014, UNDER WARRANTY. NOW, WITH JUST OVER 70,000, ALL FOUR HANDLES FAILED, HAD TO REPLACE NEW BATTERY AND ALL FOUR HANDLES, TOTAL COST OVER $2,500. CLEARLY A MANUFACTURER DEFECT AND IF YOU SEARCH YOU'LL FIND MULTIPLE COMPLAINTS ABOUT THE PROBLEM, SO I CALLED AUDI CUSTOMER SERVICE. THE CAR WAS ALWAYS DEALER-MAINTAINED AND REPAIRED, WITH ALL RECORDS, BUT THEY'VE BEEN "RESEARCHING MY INQUIRY" FOR OVER A MONTH NOW WITH NO DECISION. NOT WHAT I WOULD HAVE EXPECTED OF A "PREMIUM" CAR BRAND. RECOMMEND THEY ISSUE A TSB
NHTSA complaint #11163117 — an unverified report by a vehicle owner.
at 53,000 milesOntario, CA
FUEL/PROPULSION SYSTEM
FUEL PUMP RECALL RUBBER BAND FIX IS INADEQUATE. MY MODEL GOT REPAIRED LAST YEAR FOR THE RECALL. THIS REPAIR IS INADEQUATE AND PUT MY FAMILY'S SAFETY AT RISK. THE GASOLINE MELTED THE RUBBER BAND AND LEAK. WE STARTED SMELLING GASOLINE INSIDE OUR VEHICLE AND WHILE THE VEHICLE IS PARKED IN OUR GARAGE.
NHTSA complaint #11118338 — an unverified report by a vehicle owner.
at 100,000 milesShaker Heights, OH
UNKNOWN OR OTHER
POSSIBLE IGNITION SWITCH ISSUE: I WAS DRIVING ON THE HIGHWAY AT AROUND 70 MPH WHEN THERE WAS CLICK SOUND ACCOMPANIED BY LOSS OF POWER, BRAKES DIDN'T FUNCTION PROPERLY, STEERING WHEEL BECAME INCREASING HARD TO MANEUVER. I WAS ABLE TO BRING TO A STOP BY THE SHOULDER. I NOTICED THAT THE IGNITION SWITCH HAD GOT TURNED OFF. I TURNED THE IGNITION AND THE CAR STARTING WORKING AGAIN. VERY SCARY!
NHTSA complaint #11110916 — an unverified report by a vehicle owner.
at 105,000 milesBurke, VA
VISIBILITY/WIPER
THE WIPER ARM BROKE OFF FROM THE MOUNTING ASSEMBLY AT THE BASE. CONDITIONS WERE MEDIUM RAIN. TEMPERATURE APPROXIMATELY 50 DEGREES (F). DRIVING AT LEGAL HIGHWAY SPEED OF 55 MPH. THERE WAS NO OBJECT COLLISION. IT SIMPLY SNAPPED, LEAVING ONLY THE DRIVER WIPER FUNCTIONAL.
NHTSA complaint #11045764 — an unverified report by a vehicle owner.
at 100,000 milesMonroe, NJ
VISIBILITY/WIPER
THE HAS BEEN A LOT OF INCIDENT THAT AN AUDI Q7 RIGHT WIPER BLADE CAN SNAPPED OFF AND CAN HIT ANOTHER CAR OF PERSON WHILE DRIVING IN A HIGHWAY. I WAS DRIVING LAST NIGHT AND LUCKILY SLOWED DOWN ABOUT TO MAKE A TURN WHEN ALL OF A SUDDEN MY PASSENGER WIPER ARM JUST SNAPPED IN HALF. IF I WAS DRIVING FASTER AT THAT TIME, THAT COULD HAVE WENT FLYING AND HIT ANOTHER CAR BEHIND ME. THE WIPER ARM IS METAL AND THE END WHERE IT SNAPPED IS SHARP. WHEN I SEARCH THE INTERNET, IT SEEMS LIKE THIS IS A COMMON PROBLEM WITH THIS MODEL CAR AND AUDI IS NOT DOING ANYTHING ABOUT IT AND WAITING FOR SOMEONE TO GET HURT FIRST. FORUM THAT I FOUND OF SIMILAR INCIDENTS. HTTPS://WWW.AUDIWORLD.COM/FORUMS/Q7-DISCUSSION-112/PASSENGER-SIDE-WIPER-ARM-BROKE-COMPLETELY-OFF-2895850/
NHTSA complaint #11041380 — an unverified report by a vehicle owner.
at 130,000 milesWaukee, IA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 AUDI Q7. WHILE DRIVING, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR EMITTING FROM THE FRONT OF THE VEHICLE. UPON INSPECTING UNDER THE HOOD, THE CONTACT NOTICED FUEL ON SEVERAL COMPONENTS UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL SPRAY DERIVED FROM A FAILED OR FRACTURED FUEL INJECTOR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V019000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WOULD NOT BE ELIGIBLE FOR A FREE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10992466 — an unverified report by a vehicle owner.
at 110,000 milesTipp City, OH
ENGINE
THIS COMPLAINT PERTAINS TO AUDI'S ADBLUE (NOX) SYSTEM. THE NOX SENSOR FAILED, WHEN THE CAR IS DRIVING OR STATIONARY. THE WARNING ALERT STATES THE CAR WILL NOT START WITHIN 600 MILES. THE NOX SENSOR MUST BE REPLACE; OTHERWISE, THE CAR WILL NOT RUN DUE TO THE SOFTWARE LOCK OUT TRIGGERED BY THE SENSOR. I AM FORCED TO REPAIR THE CAR DESPITE THE FACT THE TDI ADBLUE SYSTEM NEVER WORKED PROPERLY AS ADVERTISED BY VW/AUDI. IN MY VIEW, VW/AUDI SHOULD REPLACE THE SENSOR OR VW/AUDI SHOULD OFFER A REIMBURSEMENT FOR ANY COST RELATED TO THE TDI ADBLUE SYSTEM THAT OCCURRED WHILE THE COURT CASE IS PENDING.
NHTSA complaint #10905910 — an unverified report by a vehicle owner.
at 68,000 milesRiverdale, MD
UNKNOWN OR OTHER
THIS COMPLAINT PERTAINS TO AUDIS ADBLUE(NOX) SYSTEM. WE RECIEVED A FAULT ON A ROAD TRIP. IT STATED CAR WOULD NOT TURN ON WITHIN 600 MILES. IT STARTED TO COUNT DOWN. AFTER 3 DEALERSHIP VISITS THEY INFORMED ME THAT THE FIRST PART TO REPLACE IS A NOX SENSOR TO THE COST OF 1300 DOLLARS. I REFUSED AS I DIDN'T HAVE THAT AMOUNT. SO NOW I HAVE A CAR THAT CANT BE DRIVEN BECAUSE IT WONT TURN ON AND COMPLY WITH FEDERAL EMISSIONS. I FEEL THAT IF THERE IS A PART HAVING TO DO WITH FEDERAL EMISSIONS THEN AUDI SHOULD HAVE TO BE FORCED TO REPLACE IT LIKE THEY WOULD A CATALYTIC CONVERTER. OR NOT DISABLE THE VEHICLE IN CASE I'M IN THE MIDDLE OF NOWHERE!!!!!! AUDI SHOULD REMOVE THAT PROGRAMMING, GIVEN THE FACT THAT IN A STATE OF EMERGENCY I WOULD APPRECIATE THE ABILITY TO CONTINUE DRIVING FOR MONTHS OR YEARS(IF NEED BE) IF THE COUNTRY IS LACKING INFRASTRUCTURE. ANOTHER SCENARIO WOULD BE IF I DECIDE TO DRIVE ALL THE WAY TO THE SOUTHERN TIP OF SOUTH AMERICA. I WOULD HATE FOR MY CAR TO BE STRANDED BECAUSE OF A NOT SO CRITICAL ISSUE.
NHTSA complaint #10731421 — an unverified report by a vehicle owner.
at 68,000 milesRiverdale, MD
ELECTRICAL SYSTEM
THIS COMPLAINT PERTAINS TO AUDIS ADBLUE(NOX) SYSTEM. WE RECIEVED A FAULT ON A ROAD TRIP. IT STATED CAR WOULD NOT TURN ON WITHIN 600 MILES. IT STARTED TO COUNT DOWN. AFTER 3 DEALERSHIP VISITS THEY INFORMED ME THAT THE FIRST PART TO REPLACE IS A NOX SENSOR TO THE COST OF 1300 DOLLARS. I REFUSED AS I DIDN'T HAVE THAT AMOUNT. SO NOW I HAVE A CAR THAT CANT BE DRIVEN BECAUSE IT WONT TURN ON AND COMPLY WITH FEDERAL EMISSIONS. I FEEL THAT IF THERE IS A PART HAVING TO DO WITH FEDERAL EMISSIONS THEN AUDI SHOULD HAVE TO BE FORCED TO REPLACE IT LIKE THEY WOULD A CATALYTIC CONVERTER. OR NOT DISABLE THE VEHICLE IN CASE I'M IN THE MIDDLE OF NOWHERE!!!!!! AUDI SHOULD REMOVE THAT PROGRAMMING, GIVEN THE FACT THAT IN A STATE OF EMERGENCY I WOULD APPRECIATE THE ABILITY TO CONTINUE DRIVING FOR MONTHS OR YEARS(IF NEED BE) IF THE COUNTRY IS LACKING INFRASTRUCTURE. ANOTHER SCENARIO WOULD BE IF I DECIDE TO DRIVE ALL THE WAY TO THE SOUTHERN TIP OF SOUTH AMERICA. I WOULD HATE FOR MY CAR TO BE STRANDED BECAUSE OF A NOT SO CRITICAL ISSUE.
NHTSA complaint #10731421 — an unverified report by a vehicle owner.
at 48,000 milesHinesville, GA
WHEELS
TIRES PURCHASED FROM LIBERTY TIRE AND BRAKE ON 05/01/14 WERE MANUFACTURED BETWEEN 2008-2009 WITH ONLY 3-9 MONTHS OF WARRANTY LEFT. ON OUR WAY HOME FROM OUR FAMILY VACATION FROM THE FL KEYS ON 07/06/14 ONE TIRE SEPARATED AND ALL FOUR TIRES WERE OFF BALANCE. WE PURCHASED FOUR NEW TIRES TO CONTINUE OUR 500 MILE JOURNEY HOME. DUE TO LIMITED TRUNK SPACE WITH LUGGAGE AND OUR CHILDREN IN THE BACKSEAT WE WERE ONLY ABLE TO BRING THE DAMAGED TIRE BACK WITH US WHICH NEXEN WILL REFUND US. HOWEVER WE WOULD ALSO LIKE A REFUND FOR THE OTHER THREE TIRES MANUFACTURE IN 2008-2009 WHO HAVE BEEN SOLD TO US WITHOUT THE AGE DISCLOSURE BY LIBERTY TIRE & BRAKE. THE RETAILER HAS BEEN VERY LITTLE HELP IN RESOLVING THIS ISSUE AND WE HAVE SINCE REPORTED HIM TO THE BBB, CONSUMER PROTECTION, AND SENT A LETTER OF DEMAND FROM OUR MILITARY LEGAL ASSISTANCE OFFICE HERE IN FT. STEWART, GA. WE ARE REPORTING THIS PER OUR TELEPHONE CONVERSATION WITH REF. # [XXX] ANY HELP WOULD BE GREATLY APPRECIATED. IF YOU NEED ANY ADDITIONAL INFORMATION OR PURCHASE RECEIPTS PLEASE FEEL FREE TO CONTACT US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10637660 — an unverified report by a vehicle owner.
at 48,000 milesHinesville, GA
TIRES
TIRES PURCHASED FROM LIBERTY TIRE AND BRAKE ON 05/01/14 WERE MANUFACTURED BETWEEN 2008-2009 WITH ONLY 3-9 MONTHS OF WARRANTY LEFT. ON OUR WAY HOME FROM OUR FAMILY VACATION FROM THE FL KEYS ON 07/06/14 ONE TIRE SEPARATED AND ALL FOUR TIRES WERE OFF BALANCE. WE PURCHASED FOUR NEW TIRES TO CONTINUE OUR 500 MILE JOURNEY HOME. DUE TO LIMITED TRUNK SPACE WITH LUGGAGE AND OUR CHILDREN IN THE BACKSEAT WE WERE ONLY ABLE TO BRING THE DAMAGED TIRE BACK WITH US WHICH NEXEN WILL REFUND US. HOWEVER WE WOULD ALSO LIKE A REFUND FOR THE OTHER THREE TIRES MANUFACTURE IN 2008-2009 WHO HAVE BEEN SOLD TO US WITHOUT THE AGE DISCLOSURE BY LIBERTY TIRE & BRAKE. THE RETAILER HAS BEEN VERY LITTLE HELP IN RESOLVING THIS ISSUE AND WE HAVE SINCE REPORTED HIM TO THE BBB, CONSUMER PROTECTION, AND SENT A LETTER OF DEMAND FROM OUR MILITARY LEGAL ASSISTANCE OFFICE HERE IN FT. STEWART, GA. WE ARE REPORTING THIS PER OUR TELEPHONE CONVERSATION WITH REF. # [XXX] ANY HELP WOULD BE GREATLY APPRECIATED. IF YOU NEED ANY ADDITIONAL INFORMATION OR PURCHASE RECEIPTS PLEASE FEEL FREE TO CONTACT US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10637660 — an unverified report by a vehicle owner.
at 90,700 milesST, Charles, IL
ENGINE
TL* THE CONTACT OWNS A 2011 AUDI Q7. WHILE DRIVING APPROXIMATELY 40 MPH, THE TEMPERATURE GAUGE SUDDENLY BEGAN TO FLUCTUATE FROM HIGH TO LOW AND THEN BACK TO NORMAL. THE VEHICLE DECELERATED AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,700.
NHTSA complaint #10631921 — an unverified report by a vehicle owner.