FaultScore

FaultScore report

2015 Audi Q7 problems

Owners have filed 56 complaints about the 2015 Audi Q7 with NHTSA between 2015 and 2025. The largest single group is the engine & cooling. Across this model's run it ranks 8 of 17 worst.

B

FaultScore 39/100

Higher is worse. Measured against the other years of the Audi Q7.

How this is worked out

The numbers

56

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

39,500 mi

Median mileage at failure

Half of reported failures happened before this

50%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 18 vs 50 Early failure 85 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Audi Q7. 50 means typical for this model; 100 means roughly double.
Severity — 18
3.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 85
50% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2015 compares with every other Audi Q7

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2015 Audi Q7

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 12 21.4%

Median failure at 59,000 miles

Fuel & Propulsion 8 14.3%

Median failure at 39,000 miles

Other & Unspecified 6 10.7%

Median failure at 4,411 miles

Acceleration & Cruise Control 4 7.1%

Median failure at 33,000 miles

Brakes 4 7.1%

Median failure at 1,729 miles

Transmission & Drivetrain 4 7.1%

Median failure at 54,250 miles

Body & Structure 3 5.4%

Median failure at 69,000 miles

Airbags 3 5.4%

1 crashes, 0 fires · median 75,000 mi

Windows, Mirrors & Wipers 2 3.6%

Median failure at 61,000 miles

Lights 2 3.6%

Median failure at 125 miles

Steering 2 3.6%

Median failure at 1,850 miles

Electrical System 2 3.6%

Median failure at 68,000 miles

Stability & Traction Control 1 1.8%

Median failure at 33,000 miles

Seat Belts 1 1.8%
Wheels 1 1.8%
Suspension 1 1.8%

Median failure at 1,850 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 16.7%
1,000 – 9,999 miles 5 16.7%
10,000 – 24,999 miles 2 6.7%
25,000 – 49,999 miles 4 13.3%
50,000 – 74,999 miles 9 30.0%
75,000 – 99,999 miles 4 13.3%
100,000 – 149,999 miles 1 3.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2015 peak 5 Aug 2025

Recalls on the 2015 Audi Q7

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V086000

EQUIPMENT:OTHER:LABELS

Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

Risk: An overloaded vehicle can increase the risk of a crash.

17V298000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023068 1,364 units in Canada

Label

Issue: On certain vehicles equipped with 21" wheels, the compliance label lists a gross axle weight rating (GAWR) for the rear axle that's too high. The label should list the rear axle capacity as 1770 kg (3902 lb.). This could lead you to overload the vehicle. Safety Risk: Overloading the vehicle could increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealership to install a label with the correct rear axle GAWR.

Recall 2017243 35,575 units in Canada

Fuel System

On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will apply a butyl protective film to the fuel pump flange. If cracks are present, the fuel pump flange will be replaced. Note: This is an expansion of recall 2016-443.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 70,000 miles Broomfield, CO Crash 1 injured

AIR BAGS

The contact owned a 2015 Audi Q7. The contact stated while driving at 45 mph, a vehicle from the opposite side made a left turn while the contact was driving straight which caused the contact to T-bone and hit that other vehicle on the front and rear passenger side. The air bags did not deploy. The vehicle's front end was caved in which caused damage to the radiator and brake line. The contact had a concussion and bruises on the upper chest due to the seat belt and whiplash. There was no medical treatment at the scene, but the contact did go to the hospital the next day. A police report was filed. The vehicle was towed to a tow yard where the vehicle was later deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximate 70,000.

NHTSA complaint #11431622 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Beaverton, OR

ENGINE

Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is on. The part is under warranty and Audi Corporate is delaying the fixt because the do not wish to pay for the cost. They have had my vehicle for a full week and no decision when to replace the part. I strongly believe they want the warranty to expire so the customer has to pay for cost of the catalyst. The dealer has verified that part is under warranty but corporate does NOT response to the dealer.0

NHTSA complaint #11682233 — an unverified report by a vehicle owner.

Beaverton, OR

FUEL/PROPULSION SYSTEM

Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is on. The part is under warranty and Audi Corporate is delaying the fixt because the do not wish to pay for the cost. They have had my vehicle for a full week and no decision when to replace the part. I strongly believe they want the warranty to expire so the customer has to pay for cost of the catalyst. The dealer has verified that part is under warranty but corporate does NOT response to the dealer.0

NHTSA complaint #11682233 — an unverified report by a vehicle owner.

Houston, TX

VISIBILITY/WIPER

Right passenger windshield wiper arm, broke off and windshield during driving. It started to sprinkle and the automatic windshield wipers came on. The right passenger side wiper arm broke off and went flying over the vehicle. Fortunately the vehicle behind me was far away and was able to maneuver out of the way. I checked and the whole arm broke, not the wiper blade. The drivers side is fine. I read that this is a common issue and that many drivers have had the exact issue on the same side. This spans over several years. I saw from 2008 Q7 to 2016.

NHTSA complaint #11659445 — an unverified report by a vehicle owner.

Mount Pleasant, SC

ENGINE

Engine started knocking. Excessive use of oil in vehicle. Even after putting oil in and getting the oil changed several times, the vehicle constantly leaks and is consuming massive amounts of oil.

NHTSA complaint #11658348 — an unverified report by a vehicle owner.

at 60,000 miles Blythe, CA

FUEL SYSTEM, GASOLINE

The contact owns a 2015 Audi Q7. The contact stated while refueling the vehicle, the fuel gauge failed to properly indicate that the fuel tank was full. The contact continued refueling the vehicle, and fuel started spilling from the filler neck. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump flange. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V298000 (Fuel System Gasoline). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but was unable to assist. The contact was informed that the vehicle had been repaired by the previous owner. The failure mileage was 60,000.

NHTSA complaint #11545901 — an unverified report by a vehicle owner.

at 92,000 miles Vallejo, CA

STRUCTURE

The contact owns a 2015 Audi Q7. The contact stated while driving approximately 40 MPH and making a left turn, water started leaking from the firewall on the driver's side, and the accelerator pedal became wet. The contact stated that her foot slipped off the pedal and she nearly lost control of the vehicle. There was no warning light illuminated. The contact stated that water had been leaking on the driver's side and on the passenger's side foot well for over a year. The contact stated that she had contacted an unknown dealer and was informed that water was leaking due to A/C condensation. The contact stated that the failure had been reoccurring intermittently, and would cause her foot to slip off the pedals. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.

NHTSA complaint #11536271 — an unverified report by a vehicle owner.

Lynnwood, WA

ENGINE

Audi Denied Emissions Warranty for covered item.

NHTSA complaint #11517991 — an unverified report by a vehicle owner.

Lynnwood, WA

FUEL/PROPULSION SYSTEM

Audi Denied Emissions Warranty for covered item.

NHTSA complaint #11517991 — an unverified report by a vehicle owner.

Kansas City, MO

STRUCTURE:BODY

Driving down the highway, 70 mph, and the middle panel of the panoramic sunroof just shattered. Nothing struck the glass, and the highway was smooth; no potholes or bumps.

NHTSA complaint #11517594 — an unverified report by a vehicle owner.

Raleigh, NC

ENGINE

The issue is with the engine , the engine has started burning oil after 80000 miles , I have to put a quarter oil every 500 miles , which is not good for the environment, because it burns oil, and pollutes the environment and causing health issues among living things, I am really concerned about it and I have humble request to nhtsa should take action against audi, and I have seen most of Audi engine burns oil , It is requested to recall those audi vehicle, audi has to fix it, thank you

NHTSA complaint #11510092 — an unverified report by a vehicle owner.

Jamaica, NY

ENGINE

The car constantly needs to get oil. It is unreal that I went for a top off and the next day the oil light is on. The car has always been serviced by the dealer's service center, however no sense is made about this problem. The tail pipes show black that gives proof of oil burning no signs of oil leakage over the hood. I think this is a hazard that could only be after the damage is done. I have had to get oil put into the car thrice within the same week.

NHTSA complaint #11503047 — an unverified report by a vehicle owner.

at 80,000 miles Mashpee, MA

AIR BAGS

The contact owns a 2015 Audi Q7. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.

NHTSA complaint #11502839 — an unverified report by a vehicle owner.

Vienna, VA

VEHICLE SPEED CONTROL

On 7/4 as I was merging onto the highway I was accelerating to merge onto the main lanes of traffic. I pressed on the accelerator to pickup speed, but when I let off the pedal the vehicle felt like it was continuing to accelerate similar to being on cruise control. I felt like I did not have control of the vehicle. I pressed on the brake pedal and let go to see if it would disengage the acceleration, but it did not. I then continued to press down on the brake pedal and pull over to the emergency lane and park the car. I had total of 6 passengers in vehicle with me, 4 adult and 2 children. After being pulled over I checked to insure the pedal was not stuck on any floor mats, and it was not. I was lucky that there was no traffic on the holiday to avoid any collisions. I carefully resumed to my destination and the vehicle operated normally. I reported to AudiUSA via online chat requesting advice. They suggested I contact a local service center who would charge me to diagnose the vehicle. I have not taken any steps yet given they typically will charge me regardless of determining any issues and identify some other upsell opportunity for service. I'm wondering if anyone else has reported this experience for an Audi Q7 2015 and any actions taken. Also if there is any government programs for safety inspections for unintended acceleration of vehicles. I would have expected Audi or any manufacturer to offer a complimentary inspection given the safety concerns. Thanks.

NHTSA complaint #11472330 — an unverified report by a vehicle owner.

Ellijay, GA

SERVICE BRAKES

ABS sensor failed. Caused the warning lights to come on showing failure. The rear brakes locked up in an intersection as a result of sensor failure and I narrowly avoided a serious accident. This has happened twice. Each time when a sensor failed.

NHTSA complaint #11440896 — an unverified report by a vehicle owner.

at 70,000 miles Broomfield, CO Crash 1 injured

AIR BAGS

The contact owned a 2015 Audi Q7. The contact stated while driving at 45 mph, a vehicle from the opposite side made a left turn while the contact was driving straight which caused the contact to T-bone and hit that other vehicle on the front and rear passenger side. The air bags did not deploy. The vehicle's front end was caved in which caused damage to the radiator and brake line. The contact had a concussion and bruises on the upper chest due to the seat belt and whiplash. There was no medical treatment at the scene, but the contact did go to the hospital the next day. A police report was filed. The vehicle was towed to a tow yard where the vehicle was later deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximate 70,000.

NHTSA complaint #11431622 — an unverified report by a vehicle owner.

Mesa, AZ

FUEL/PROPULSION SYSTEM

Code P00455 check engine light. When I fuel gas tank, fuel pours out from driver's side. Fuel fill is on passenger's side of car.

NHTSA complaint #11429265 — an unverified report by a vehicle owner.

Bridgeton, MO

ENGINE

I am writing to report a problem with Faulty electronic control monitors (ECM). This is a vehicle safety problem, because if the ECM is faulty, drivers won't know when there is truly a problem. Approximately 2 weeks ago, my vehicle check engine light came on. I don't drive the car that often, so I scheduled an appointment and took a picture. The day of my appointment the light wasn't on. The report number 251149 shows a diagnosis of a faulty ECM. I believe there is a problem with the manufacturing, because my car is a 2015 and report numbers 185124 and 180866 also reflect faulty information and electronic control monitors. This shouldn't happen in a car that is ~6 years old and has only 50,000 miles.

NHTSA complaint #11423340 — an unverified report by a vehicle owner.

Denver, CO

ENGINE

The intake pipe between the intercooler and turbo consists of 2 pieces joined with 2 bolts. I was told by the Audi service tech that both of these bolts backed out and the pipe dislodged mid operation, disrupting air flow. Throttle was suddenly completely unresponsive and I was forced to coast to the shoulder of the highway with no throttle control. Link to video sent by service tech: https://app.quik.auto/j/356eeb5b

NHTSA complaint #11420503 — an unverified report by a vehicle owner.

at 55,000 miles Salem, OR

POWER TRAIN

THE FRONT DIFFERENTIAL FAILED WHILE DRIVING THROUGH A BUSY CITY INTERSECTION. AFTER COASTING TO A STOP AND PUSHING THE VEHICLE OUT OF THE ROAD, NONE OF THE FORWARD OR REVERSE GEARS WOULD ENGAGE. TOWED THE VEHICLE TO THE DEALERSHIP, WHO IS ORDERING A NEW FRONT DIFFERENTIAL FROM GERMANY.

NHTSA complaint #11374766 — an unverified report by a vehicle owner.

Peekskill, NY

AIR BAGS

MY PASSENGER AIRBAG LIGHT IS ON AND MY AC BLOWER IS NOT WORKING

NHTSA complaint #11337725 — an unverified report by a vehicle owner.

Peekskill, NY

UNKNOWN OR OTHER

MY PASSENGER AIRBAG LIGHT IS ON AND MY AC BLOWER IS NOT WORKING

NHTSA complaint #11337725 — an unverified report by a vehicle owner.

at 105,500 miles Hoover, AL

ENGINE

PER AUDI DEALERSHIP AND FIDELITY WARRANTY, CLEANING OF THE SECONDARY AIR PORTS ARE NOT CONSIDERED ESSENTIAL ENOUGH TO BE COVERED BY THE EXTENDED WARRANTY. I WAS GIVEN THE REASONING THAT CLEANING IS NOT CONSIDERED A FAILURE OF PARTS; AND THEREFORE, DOES NOT MEET WARRANTY COVERAGE REQUIREMENTS, ALTHOUGH IT DOES ILLUMINATE THE CHECK ENGINE LIGHT AND IS DEEMED CRITICAL BY THE AUDI TECHNICIAN.

NHTSA complaint #11324216 — an unverified report by a vehicle owner.

at 61,000 miles Concord, MA

VISIBILITY/WIPER

THE PASSENGER SIDE WIPER BROKE IN HEAVY RAIN. I CALLED THE COMPANY AND THEY REFUSED TO FIX BECAUSE IT IS OUT OF WARRANTY EVEN THOUGH THIS IS A KNOWN AND COMMON PROBLEM.

NHTSA complaint #11323990 — an unverified report by a vehicle owner.

EL Paso, TX

SEAT BELTS

SEATBELTS ARE LOCKED AS I TRY TO PULL THEM FROM THE REEL WHEN I GET INTO THE CAR. IT TAKES MULTIPLE PULLS BEFORE THEY UNLOCK. CAR IS STATIONARY THE STEERING COLUMN SQUEALS AS IT LOWERS AND RAISES WHEN I START CAR AND TURN OFF THE CAR. CAR IS STATIONARY.

NHTSA complaint #11296629 — an unverified report by a vehicle owner.

EL Paso, TX

STEERING

SEATBELTS ARE LOCKED AS I TRY TO PULL THEM FROM THE REEL WHEN I GET INTO THE CAR. IT TAKES MULTIPLE PULLS BEFORE THEY UNLOCK. CAR IS STATIONARY THE STEERING COLUMN SQUEALS AS IT LOWERS AND RAISES WHEN I START CAR AND TURN OFF THE CAR. CAR IS STATIONARY.

NHTSA complaint #11296629 — an unverified report by a vehicle owner.