Owners have filed 144 complaints
about the 2005 BMW X3 with NHTSA between 2005 and 2021.
The largest single group is the seats.
Across this model's run it ranks 7 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the BMW X3. 50 means typical for this
model; 100 means roughly double.
Severity — 100
37.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Seat Heater/Cooler
733.3%
Frontal
733.3%
Body
29.5%
FAN
14.8%
Tread/Belt
14.8%
Defroster/Defogger/Hvac System
14.8%
Sun/Moon Roof Assembly
14.8%
Front
14.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
64.6%
1,000 – 9,999 miles
10.8%
10,000 – 24,999 miles
32.3%
25,000 – 49,999 miles
2317.6%
50,000 – 74,999 miles
2116.0%
75,000 – 99,999 miles
2720.6%
100,000 – 149,999 miles
3728.2%
150,000+ miles
139.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2005peak 6Aug 2021
NHTSA investigations into the 2005 BMW X3
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA08001Opened 4 Jan 2008Closed 31 Dec 2008AIR BAGS
BMW AIRBAG LIGHT ILLUMINATION
BMW IS CONDUCTING A SAFETY RECALL CAMPAIGN ON APPROXIMATELY 200,000 MY04 THROUGH MY06 SUBJECT VEHICLES BUILT THROUGH 11/30/05 TO CORRECT THE FRONT PASSENGER SEAT AIR BAG OCCUPANT DETECTION MAT. THE SPECIFIC VEHICLES INCLUDED IN THE RECALL AREMY04- 06/ 5-SERIES WITH STANDARD AND SPORT SEATS, MY04-06/ X3-SERIES AND MY06/ 3-SERIES WITH SPORT SEATS. IN ADDITION, BMW WILL EXTEND THE WARRANTY COVERAGE OF THE PASSENGER SEAT AIR BAG OCCUPANT DETECTION MAT TO 10-YEAR/UNLIMITED MILEAGE ON APPROXIMATELY 120,000 REMAINING MY04-06 SUBJECT VEHICLES BUILT THROUGH 11/30/05. THE SPECIFIC VEHICLES INCLUDED IN T...
PE07045Opened 4 Sep 2007Closed 4 Jan 2008AIR BAGS
BMW AIRBAG LIGHT ILLUMINATION
IN CERTAIN MY 2005 THROUGH MY 2006 BMW VEHICLES, THE OCCUPANT CLASSIFICATION SYSTEM (OCS) FOR THE PASSENGER FRONTAL AIRBAG MAY MALFUNCTION AND RENDER THE PASSENGER AIRBAG INOPERATIVE.IN JUNE 2006, BMW ISSUED A TECHNICAL SERVICE BULLETIN (SI B 72 02 06) REGARDING THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND THE PASSENGER AIRBAG STATUS LAMP.ILLUMINATION OF THESE LIGHTS WARN THAT AN OPEN ELECTRICAL CIRCUIT MAY BE PRESENT WITHIN THE PASSENGER SEAT MAT SENSOR.WHEN BOTH OF THE LIGHTS ARE ILLUMINATED, THE PASSENGER FRONTAL AIR BAG WILL NOT DEPLOY IN A FRONTAL CRASH.CERTAIN BMW VEHICLES IN ADDITIO...
Recalls on the 2005 BMW X3
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202439244,131 units in Canada
Airbag
Issue: This recall applies to vehicles that may be equipped with a replacement sport or M-sport steering wheel that has a Takata airbag. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: BMW will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the driver-front airbag module. To learn if your vehicle is affected by this recall, owners may: • Visit <a href= https://www.bmw.ca/en/ssl/VehicleRecall.html> https://www.bmw.ca/en/ssl/VehicleRecall.html</a> • Contact your preferred or local BMW Retailer • Call BMW Customer Relations Recall Services at 1-855-217-3002
Recall 201212967,771 units in Canada
Label
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standards. Specifically, the compliance label does not indicate the wheel rim size, as required by the Standard. Correction: Due to the inconsequential nature of this non-compliance, no action will be taken.
Recall 20083078,090 units in Canada
Seats And Restraints
On certain vehicles, the front passenger seat occupant detection mat can fatigue during field usage depending on the seat configuration, vehicle geometry, manner and frequency of front passenger entry/exit. Over time micro cracks could develop in the side flanks of the mat, which could lead to a break of the conductive path and the system will recognize a failure and with exception of head protection system the front passenger air bag will be deactivated. The airbag On/Off lamp will be illuminated to make the occupants aware of the deactivation. Correction: The occupant detection mat will be granted a warranty extension of 10 years.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 180,000 milesBangor, MEFire
ELECTRICAL SYSTEM
VEHICLE CAUGHT FIRE AND BURNED TO THE GROUND TAKING MY OTHER CAR WITH IT. THIS HAPPENED WHILE PARKED AFTER WASHING THE CARPETS.
NHTSA complaint #11325900 — an unverified report by a vehicle owner.
at 118,000 milesNorth Augusta, SCFire
SEATS
TL* THE CONTACT OWNS A 2005 BMW X3. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE FRONT SEAT LUMBAR CUSHION OF THE DRIVER'S SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TAYLOR BMW (4180 WASHINGTON RD, EVANS, GA 30809, (706) 868-6400) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #11091068 — an unverified report by a vehicle owner.
at 118,000 milesNorth Augusta, SCFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BMW X3. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE FRONT SEAT LUMBAR CUSHION OF THE DRIVER'S SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TAYLOR BMW (4180 WASHINGTON RD, EVANS, GA 30809, (706) 868-6400) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #11091068 — an unverified report by a vehicle owner.
at 85,000 milesHorseheads, NYFire
SEATS
DAUGHTER TURNED ON VEHICLE, TURNED ON HEATED DRIVERS SEAT, AS SHE WAS DRIVING ON A CITY STREET, BEGAN TO SMELL SOMETHING BURNING, PULLED CAR OVER & GOT OUT, LEFT VEHICLE RUNNING, CONTINUED TO SMELL BURNING AND BEGAN TO SEE SMOKE. SAW THAT A BURN HOLE WAS FORMING IN THE LEFT SIDE, BOTTOM OF LEATHER SEAT. TURNED SEAT HEATER OFF AND SMELL AND SMOKE DIMINISHED. UPON INSPECTION OF HE CLOTHING IT WAS ALSO DISCOVERED THAT THE SEAT BEGAN TO BUT A HOLE IN HER OUTER JACKET. IT DID NOT BURN THROUGH HER CLOTHING AND SHE WAS NOT INJURED (THANKFULLY).
NHTSA complaint #11064879 — an unverified report by a vehicle owner.
Catonsville, MDCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2005 BMW X3. WHILE DRIVING ON LOOSE GRAVEL AT APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER AND THE DRIVER'S SIDE WINDOW SHATTERED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
NHTSA complaint #10882973 — an unverified report by a vehicle owner.
at 140,000 milesBreckenridge, COFire
SEATS
THE LEFT SIDE OF THE DRIVERS SIDE SEAT HEATER HAS OVERHEATED AND BURNED THROUGH THE LEATHER AND MY PANTS. THERE APPEARS TO BE SIMILAR COMPLAINTS ON THIS WEBSITE AND A NHTSA RECALL BULLETIN NUMBER 04V575000 FOR OLDER 5 SERIES VEHICLES. I THINK THIS INVESTIGATION SHOULD BE EXPANDED SINCE SO MANY PEOPLE HAVE EXPERIENCED THIS BEHAVIOR.......UPDATED 12/03/15*BF
NHTSA complaint #10788944 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 178,000 milesBoston, MA
SEAT BELTS
The contact owns a 2005 BMW X3. The contact stated while starting the vehicle, the air bag warning light was illuminated. The contact read the owner’s manual and saw that the failure indicated that the driver’s side seat belt receiver was faulty. The dealer was made aware of the failure and ordered the driver’s side seat belt receiver replacement part. The dealer originally informed the contact that the repair would be free of charge but later informed the contact that she had to pay for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 178,000.
NHTSA complaint #11428513 — an unverified report by a vehicle owner.
at 180,000 milesBangor, MEFire
ELECTRICAL SYSTEM
VEHICLE CAUGHT FIRE AND BURNED TO THE GROUND TAKING MY OTHER CAR WITH IT. THIS HAPPENED WHILE PARKED AFTER WASHING THE CARPETS.
NHTSA complaint #11325900 — an unverified report by a vehicle owner.
at 104,700 milesDurham, NC
ENGINE
TL* THE CONTACT OWNS A 2005 BMW X3. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PURCHASED USED ON MAY 28, 2019. LEITH PORSCHE (700 AUTOPARK BLVD, CARY, NC 27511) DIAGNOSED AND REPAIRED THE CHECK ENGINE INDICATOR, BUT THE FAILURE RECURRED. THE DEALER STATED THAT IF THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN, THE CONTACT SHOULD TAKE THE VEHICLE TO A BMW DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,700.
NHTSA complaint #11220637 — an unverified report by a vehicle owner.
at 168,000 milesAllentown, PA
SEATS
RIVER'S SEAT HEATING UNIT OVERHEATS WHEN ON HIGH SETTING, TO THE POINT OF BURNING SKIN THROUGH THE SEAT AND CLOTHING. LOWER LEFT LUMBAR . PER SERVICE SHOP, THE SEAT HEATER GRID IS BROKEN, CAUSING 40 DEGREE HIGHER TEMPERATURES THAN NORMAL IN THE LEFT LEG AREA. ONGOING ISSUE, NOT A SINGLE OCCURRENCE
NHTSA complaint #11174407 — an unverified report by a vehicle owner.
at 90,000 milesLimon, CO
AIR BAGS
ALL OTHER 2005 BMW X3 HAVE A RECALL EXCEPT FOR MINE. I HAVE HAD MY AIRBAG LIGHT COME ON TWICE. I HAVE HAD MY SEAT SENSOR ON MY PASSENGER SIDE REPLACED ONCE. I FEEL LIKE THE RECALL SHOULD COVER MY VEHICLE.
NHTSA complaint #11166103 — an unverified report by a vehicle owner.
at 175,000 milesMacon, GA
SEATS
THE DRIVER SEAT HEATING ELEMENT BURNT A HOLE THROUGH THE LEATHER SEAT. THIS HAPPENED WHILE I WAS DRIVING AND WEARING MY SEAT BELT. I FELT THE HEAT THROUGH MY CLOTHES AND I WAS AFRAID IT WOULD CATCH MY CLOTHES ON FIRE. I PULLED OVER UNSTRAPPED MY SEAT BELT AND EXAMINED THE SEAT TO FIND THE HOLE BURNT THROUGH.
NHTSA complaint #11118745 — an unverified report by a vehicle owner.
at 118,000 milesNorth Augusta, SCFire
SEATS
TL* THE CONTACT OWNS A 2005 BMW X3. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE FRONT SEAT LUMBAR CUSHION OF THE DRIVER'S SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TAYLOR BMW (4180 WASHINGTON RD, EVANS, GA 30809, (706) 868-6400) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #11091068 — an unverified report by a vehicle owner.
at 118,000 milesNorth Augusta, SCFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BMW X3. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE FRONT SEAT LUMBAR CUSHION OF THE DRIVER'S SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TAYLOR BMW (4180 WASHINGTON RD, EVANS, GA 30809, (706) 868-6400) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #11091068 — an unverified report by a vehicle owner.
at 85,000 milesHorseheads, NYFire
SEATS
DAUGHTER TURNED ON VEHICLE, TURNED ON HEATED DRIVERS SEAT, AS SHE WAS DRIVING ON A CITY STREET, BEGAN TO SMELL SOMETHING BURNING, PULLED CAR OVER & GOT OUT, LEFT VEHICLE RUNNING, CONTINUED TO SMELL BURNING AND BEGAN TO SEE SMOKE. SAW THAT A BURN HOLE WAS FORMING IN THE LEFT SIDE, BOTTOM OF LEATHER SEAT. TURNED SEAT HEATER OFF AND SMELL AND SMOKE DIMINISHED. UPON INSPECTION OF HE CLOTHING IT WAS ALSO DISCOVERED THAT THE SEAT BEGAN TO BUT A HOLE IN HER OUTER JACKET. IT DID NOT BURN THROUGH HER CLOTHING AND SHE WAS NOT INJURED (THANKFULLY).
NHTSA complaint #11064879 — an unverified report by a vehicle owner.
at 144,000 milesYork, PA
AIR BAGS
THE CAR IS HAVING A TRIAD OF LIGHTS WITH NO PROBLEM FOUND. KEEP GETTING 4X4, ABS, BRAKE, AND NOW MY PASSENGER SEAT AIRBAG WARNING LIGHTS. AND RESEARCHING ONLINE I FOUND THAT SMILIAR YEAR MODELS WERE RECALLED FOR THE AIRBAG SENSOR.
NHTSA complaint #11064318 — an unverified report by a vehicle owner.
at 144,000 milesYork, PA
ELECTRICAL SYSTEM
THE CAR IS HAVING A TRIAD OF LIGHTS WITH NO PROBLEM FOUND. KEEP GETTING 4X4, ABS, BRAKE, AND NOW MY PASSENGER SEAT AIRBAG WARNING LIGHTS. AND RESEARCHING ONLINE I FOUND THAT SMILIAR YEAR MODELS WERE RECALLED FOR THE AIRBAG SENSOR.
NHTSA complaint #11064318 — an unverified report by a vehicle owner.
at 144,000 milesYork, PA
SERVICE BRAKES
THE CAR IS HAVING A TRIAD OF LIGHTS WITH NO PROBLEM FOUND. KEEP GETTING 4X4, ABS, BRAKE, AND NOW MY PASSENGER SEAT AIRBAG WARNING LIGHTS. AND RESEARCHING ONLINE I FOUND THAT SMILIAR YEAR MODELS WERE RECALLED FOR THE AIRBAG SENSOR.
NHTSA complaint #11064318 — an unverified report by a vehicle owner.
at 126,000 milesDayton, NJ
POWER TRAIN
IT LOOKS LIKE THAT THE SHIFTING OF THE AUTOMATIC TRANSMISSION IN BMW X3, 2005 3.0L ARE KIND OF DELAYED. I NOTICED WHILE I PUSH THE GAS PEDAL AND SPEED IS ACCELERATING REAL WELL TO THE POINT WHEN GEAR SUPPOSED TO BE SWITCHED BUT IT DOES NOT HAPPEN. I HAVE TO TEMPORARILY, FOR ONE SEC, REDUCE THE GAS ACCELERATION AND THEN IT IS SHIFTING. AS A RESULT, THE CAR DRIVES IS ON LOWER GEARS THAN IT SHOULD. THE ENGINE RMP IS ALWAYS ON A HIGH SIDE. I AM WONDERING WHAT CAN BE DONE TO RESOLVE THIS ISSUE. WILL THE CHANGE OF THE TRANSMISSION OIL CHANGE THIS BEHAVIOR. I HAVE SEEN BLOG WHICH TALK ABOUT EGS UPDATE BMW X3.
NHTSA complaint #11054457 — an unverified report by a vehicle owner.
at 100,000 milesSAN Leandro, CA
SEATS
WHEN I TURNED ON THE DRIVER'S SIDE SEAT HEATER, THE SEAT HEATER BURNED THROUGH AND BURNED A HOLE THROUGH MY CLOTHES
NHTSA complaint #11016361 — an unverified report by a vehicle owner.
at 100,000 milesSAN Leandro, CA
STRUCTURE:BODY
WHEN I TURNED ON THE DRIVER'S SIDE SEAT HEATER, THE SEAT HEATER BURNED THROUGH AND BURNED A HOLE THROUGH MY CLOTHES
NHTSA complaint #11016361 — an unverified report by a vehicle owner.
at 107,000 milesMarianna, PA
SEATS
PASSENGER AIR SAYS OFF WHEN A PASSENGER IS IN SEAT ## VIN PASSED ## BMW X3 2005 ##
NHTSA complaint #10983186 — an unverified report by a vehicle owner.
at 107,000 milesMarianna, PA
AIR BAGS
PASSENGER AIR SAYS OFF WHEN A PASSENGER IS IN SEAT ## VIN PASSED ## BMW X3 2005 ##
NHTSA complaint #10983186 — an unverified report by a vehicle owner.
at 167,000 milesSarasota, FL
EXTERIOR LIGHTING
THE INTERNAL WIRING OF THE HID HEADLIGHTS HAS DETERIORATED TO THE POINT OF FALLING APART LEAVING BARE CONDUCTORS IN MULTIPLE LOCATIONS. THIS HAS CAUSED THE HEADLIGHTS, ADAPTIVE MOTOR DRIVES, AND DECORATIVE LIGHTING TO BE INTERMITTENT AND FAIL. WITH THE BARE CONDUCTORS, AN APPRECIABLE FIRE HAZARD EXISTS.
NHTSA complaint #10926714 — an unverified report by a vehicle owner.
Catonsville, MDCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2005 BMW X3. WHILE DRIVING ON LOOSE GRAVEL AT APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER AND THE DRIVER'S SIDE WINDOW SHATTERED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
NHTSA complaint #10882973 — an unverified report by a vehicle owner.
at 149,000 milesDrexel Hill, PA
AIR BAGS
ACCORDING TO YOUR BULLETIN THERE ARE PROBLEMS WITH THE PASSENGER AIRBAG ( WHICH I AM HAVING) BUT THERE IS NO RECALL BY BMW. AIRBAG LIGHT GOES ON AND OFF.
NHTSA complaint #10851982 — an unverified report by a vehicle owner.
Pooler, GA
AIR BAGS
TL* THE CONTACT OWNS A 2005 BMW X3. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V384000 (AIR BAGS). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 05/20/16*LJ UPDATED 11/21/2017
NHTSA complaint #10850825 — an unverified report by a vehicle owner.
at 183 milesRogersville, MO
SEATS
BOTH SEATS. PURCHASED THIS VEHICLE WITH 183K MILES. WAS GETTING COLD OUT, TURNED ON THE HEATED SEAT FUNCTION AND NOTICED A BURNING SMELL UPON DRIVING DOWN THE COUNTRY ROADS FROM MY HOUSE. THE SIDE OF THE DRIVERS SEAT MELTED THROUGH. COULD SEE IT GLOWING INSIDE OF THE SEAT. SOMEONE HAD DONE A SEAT REPAIR PREVIOUSLY TO COVER THIS ISSUE. APPROX. 1 YEAR LATER I WAS DRIVING DOWN THE HIGHWAY WHEN MY PASSENGER HAD TURNED ON HIS HEATED SEAT. HE STARTED YELLING AND NOTICED THE SEAT HAD BURNED THROUGH THE LEATHER. LUCKILY NO ACCIDENTS WERE CAUSED.
NHTSA complaint #10845926 — an unverified report by a vehicle owner.
at 183 milesRogersville, MO
ELECTRICAL SYSTEM
BOTH SEATS. PURCHASED THIS VEHICLE WITH 183K MILES. WAS GETTING COLD OUT, TURNED ON THE HEATED SEAT FUNCTION AND NOTICED A BURNING SMELL UPON DRIVING DOWN THE COUNTRY ROADS FROM MY HOUSE. THE SIDE OF THE DRIVERS SEAT MELTED THROUGH. COULD SEE IT GLOWING INSIDE OF THE SEAT. SOMEONE HAD DONE A SEAT REPAIR PREVIOUSLY TO COVER THIS ISSUE. APPROX. 1 YEAR LATER I WAS DRIVING DOWN THE HIGHWAY WHEN MY PASSENGER HAD TURNED ON HIS HEATED SEAT. HE STARTED YELLING AND NOTICED THE SEAT HAD BURNED THROUGH THE LEATHER. LUCKILY NO ACCIDENTS WERE CAUSED.
NHTSA complaint #10845926 — an unverified report by a vehicle owner.
at 108,000 milesAlamo, CA
UNKNOWN OR OTHER
I BOUGHT A BMW X3 IN 2005 AND NOTICED THAT WHEN THE MOTOR IS OFF THE HORN DOES NOT SOUND. MY HUSBAND BOUGHT A BMW 3 SERIES IN 2007, AND MY DAUGHTER/SON IN LAW BOUGHT AN X1 TWO MONTHS AGO. AND I HAVE ASKED FRIENDS WHO OWN BMW'S AND THEY SAY THE SAME THING - WHEN THE MOTOR IS OFF, THE HORN DOES NOT SOUND. THIS IS NOT NECESSARILY A SAFETY ISSUE BUT IT CERTAINLY CAN BE. MY BROTHER DRIVES A FORD SUV IN THE CHICAGO AREA. LAST MONTH HIS CAR SLIPPED OFF A VERY ICY ROAD AND WAS COVERED BY SNOW ALMOST IMMEDIATELY! HE WAS REALLY STUCK AND TOLD ME THAT IF HE COULD NOT SOUND THE HORN WHEN A POLICE OFFICER WAS PASSING, HE WOULD HAVE REALLY BEEN IN TROUBLE (CELL PHONE WAS AT HOME - OF COURSE). AND THEN THERE IS MY NOT TOO BIG PROBLEM -- WAITING IN THE CAR FOR HUBBY TO COME OUT AND CAN NOT SOUND THE HORN. LAST WEEK I WAS PARKED IN A LINE WAITING FOR A TRAIN TO COME WHEN THE TRUCK IN FRONT OF ME BEGAN TO BACK UP. MY MOTOR WAS OFF (BEEN WAITING AWHILE) AND I HAD TO FIGURE OUT WHERE I HAD PUT THE KEYS, GET THE MOTOR ENGAGED AND THEN BEEP AT THE TRUCK -- JUST INCHES FROM HIM HITTING ME!
NHTSA complaint #10839952 — an unverified report by a vehicle owner.
at 107,000 milesRiverside, CA
AIR BAGS
MY WIFE HAS A 2005 BMW X3 WITH AN AIRBAG WARNING INDICATOR LIGHT ILLUMINATED ON THE DASH. THE PROBLEM/SYMPTOM IS THAT THERE IS A LITTLE RED LIGHT IN THE INSTRUMENT CLUSTER THAT LOOKS LIKE AN AIRBAG IS DEPLOYED ALONG WITH A YELLOW LIGHT ABOVE YOUR HEAD THAT SAYS "PASSENGER AIRBAG OFF". SO IN THE EVENT OF AN ACCIDENT THE PASSENGER AIRBAG WOULD NOT DEPLOY. THERE IS A SENSOR UNDER THE PASSENGER SEAT THAT IS BASICALLY THERE SO THAT IF A PERSON THAT DOES NOT WEIGH A CERTAIN AMOUNT, LIKE A CHILD FOR EXAMPLE, IS SITTING THERE THE BAG WILL NOT DEPLOY BECAUSE IT HAS BEEN KNOWN TO CAUSE PROBLEMS FOR SMALLER INDIVIDUALS. HOWEVER, SINCE THE SENSOR BECOMES DEFECTIVE, THE SYSTEM DEFAULTS TO AIRBAG OFF MODE AND THEREFORE YOU NEVER HAVE AN AIRBAG REGARDLESS OF WHO IS IN THE PASSENGER SEAT. THE DEALER TOLD ME THEY COULD DO NOTHING FOR US BECAUSE THE VIN NUMBER DID NOT MATCH THE RECALL, BUT BMWUSA IS THE ONE THAT INDICATED THAT THERE IS AN EXTENDED WARRANTY SPECIFICALLY FOR THIS PROBLEM WITH THE AIRBAG LIGHT AND THAT IT WOULD BE COVERED REGARDLESS OF THE VIN MATCHING THE RECALL. RIVERSIDE BMW HAS REFUSED TO HELP US WITH THIS MATTER BUT STATED THAT IF BMW OF NORTH AMERICA AUTHORIZED THE FIX, THEY WOULD REPAIR THE SEAT SENSOR MAT. CAN YOU PLEASE HELP US RESOLVE THIS ISSUE WITH BMW. THANK YOU, MARK SULLIVAN
NHTSA complaint #10823223 — an unverified report by a vehicle owner.